FAR Part 8 JA 1001188_SignedbyCEA.pdf

Version – December 2019 FOR OFFICIAL USE ONLY

Limited Sources Justification FAR 8.405 Federal Supply Schedules Multiple Award Schedule Program

1. AQM Contracting Office: Regional Office R8, Atlanta, GA

2. Description of Action: Chris Sporl, Director of Recreation requests a Firm Fixed Priced new supply contract for Software.

3. Description of Supplies/Services: Base period and two options, Qualtrics Core XM Software.

4. Authority Cited: FAR 8.405-6(a) (1) (B) Only one source is capable of providing the supplies or services required at the level of quality required because the supplies or services are unique or highly specialized.

5. Reason for Authority Cited: The Qualtrics Core-XM platform allows the Volunteer & Service Program access to an easy-to-use and diverse cloud-based survey tool to enhance our work in reporting, storytelling, and ultimately, collaboration.

Qualtrics has been identified as one of the most secure and private providers of this service in today’s market. It is currently being used by USDA in the Office of Customer Experience & FPAC, Food Nutrition Service, and Rural Development. It is also being utilized with Forest Service Customers in Economics Statistics, Rocky Mountain Research Station, and the Aviation Safety Office. Additionally, it serves as the response tool for the interagency Rec.gov website.

Below is a summary of the main differentiators and primary reasons why the Volunteer & Service Program Center of Excellence has chosen Qualtrics:

• Privacy – Qualtrics does not own or resell any of our data, nor will they access our data without consent. This is clearly stated in their terms and conditions.

• Support – Qualtrics offers 24 x 7 phone and online support.

• Federal Representation – Qualtrics has a team dedicated to working with Federal clients

• Analysis & Reporting – Competitors have limited analysis capabilities and most clients find that they need to export their data to external applications to analyze and to create reports. These activities can be accomplished within the Qualtrics platform in most cases.

• Question Types – Qualtrics offers over 100 different question types

• Logic – Qualtrics offers far more extensive skip, display, and branch logic than its competitors

• Branding – Qualtrics offers clients the opportunity to brand their surveys so the look and feel matches the organization.

• Custom URLs - Qualtrics offers clients the ability to create custom vanity URLs that appear to come from the client organization.

• Email Distribution Options – Qualtrics maintains a very high deliverability percentage, and we also offer clients the option of sending distributions through their own email servers using

SMTP.

Version – December 2019 FOR OFFICIAL USE ONLY

• Subject Matter Expertise – Qualtrics subject matter experts have designed best practice survey templates to get you started in minutes, and they can advise on program design, methodology, and best practices.

6. Technical Certification: I certify that the supporting data under my cognizance which are included in the justification are accurate and complete to the best of my knowledge and belief.

Name: Cassie Adams Program Manager

Signature

Approval

Based on the foregoing justification, I hereby approve the procurement of Qualtrics Core- XM Software for the estimated amount of $29,106.00 on an other than full and open competition basis pursuant to the authority of FAR 8.405-6(a)(1)(B), only one source is capable of providing the supplies or services required at the level of quality required because the supplies or services are unique or highly specialized, and provided that the property herein described have otherwise been authorized for acquisition.

Name: Eduardo E. Savory Contracting Officer

Signature