Attach__2_-VTE_PWS_Final_Aug_9,_2018.docx

PERFORMANCE WORK STATEMENT

FOR

VERTICAL TRANSPORTATION EQUIPMENT MAINTENANCE, REPAIR, & INSPECTION SERVICES

9 August 2018

EDWARDS AFB, CA AFRL near Boron, CA and AFP 42 in Palmdale, CA

TABLE OF CONTENTS

Paragraph Page

PERFORMANCE WORK STATEMENT (PWS) FOR

VERTICAL TRANSPORTATION EQUIPMENT MAINTENANCE, REPAIR, & INSPECTION SERVICES

1. DESCRIPTION OF SERVICES. The Contractor shall provide all management, tools, supplies, equipment, parts and labor necessary to maintain, repair, and inspect the real property vertical transportation equipment (VTE) at Edwards AFB, AFRL (Air Force Rocket Laboratory) and Air Force Plant 42 (AFP 42) in a manner that will ensure continuous and safe operation (full maintenance and repair with the exception of the exclusions listed in paragraph 2 below). The VTE and their locations will be listed in Appendix B. NOTE: The term VTE in this Performance Work Statement (PWS) includes all equipment listed in Appendix B: freight and passenger elevators, escalators, and material lifts to include wheelchair/stair lifts, dock levelers and dumbwaiters.

1.1. Scope of Work. This full maintenance contract signifies that a VTE service provider (Contractor) takes total service responsibility for the equipment identified in the contract. Except those services covered in paragraph 2 below, the monthly fixed price includes all inspections, maintenance, repairs, replacements, and routine service calls. This contract allows the Government to budget total yearly costs and eliminates concerns relating to individual parts repair or replacement invoicing. The Contractor assumes all responsibility and determines the amount of service visits and types of service required to keep the VTE operating safely and within the performance objectives of paragraph 6.

1.2. Applicable Standards. Work conducted on VTE will be in accordance with the American Society of Mechanical Engineers (ASME) A17.1-2007 (or applicable code for year VTE put in service), Safety Code for Elevators and Escalators (ASME A17.1), ANSI/ASME A17.2-2010, Guide for Inspection of Elevators, Escalators, and Moving Walks (applicable to equipment), A17.3-2011, Safety Code for Existing Elevators and Escalators (applicable to equipment), National Fire Protection Association Standards (NFPA), Unified Facilities Criteria (UFC) 3-600-01, Fire Protection Engineering for Facilities, Occupational Safety and Health Administration (OSHA) Standards and the recommendations of the original equipment manufacturer (OEM). Work performed shall be accomplished by Licensed C-10 Contractor with a Certified Qualified Conveyance Company (CQCC) License, and Certified Competent Conveyance Mechanics (CCCM) to perform any work on Government Equipment.

2. EXCLUDED SERVICES. The following are not covered in the full maintenance service arrangement and are considered over and above services:

2.1. Alterations (a.k.a. “modernizations”) are not covered in the full maintenance service arrangement. (See Paragraph 3.2)

2.2. Acts by parties other than the Contractor of vandalism, abuse, negligence, damage resulting from rescue and recovery operations, acts of God (including damage resulting from emergency power generator power spikes and low quality) water damage from facility utility failures are not included in the contract.

2.3. Additional items excluded in the full maintenance coverage are cosmetic, construction, ancillary components of the VTE system including the finishing, repairing or replacement of the cab enclosure, ceiling frames, hoist way door panels, door frames, sills, car flooring, floor covering, main line power switches, main power breaker(s), hydraulic elevator jack outer housing, buried piping, smoke and fire sensors, fire service reports, main communication feeders to controller, security systems, batteries for emergency lighting and lowering that are not solely dedicated to the VTE, air conditioners, heaters and non-specialty light bulbs.

2.4. Routine cleaning and refinishing of the interior of cars and the exterior of the hoist way doors and frames is not included in the basic full maintenance service.

2.5. In the event that the Contractor encounters an item of work included in paragraph (2.1 through 2.4.) the Contractor will report the situation to the (CO) Contracting Officer or the (COR) Contract Officer Representative. The report will include the work location, a detailed scope of the required work, justification for Contractor determination that the work was not included in the contract, and an itemized cost estimate (including time to repair, all required parts and a breakdown of labor hours). NOTE: Any part, component or assembly unavailable from the manufacturer due to obsolescence, remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source.

2.6. Emergency call out for service or repair are not included in this contract except in the event of possible or potential prevention of loss of life or limb.

3. DEFINITIONS:

3.1. Maintenance, Repair and Replacement. Maintenance, repair and replacement are on existing VTE contract and included in the contract scope of services. All maintenance, repair and replacement of damaged, broken, or worn parts are to be done in a manner that ensures that the equipment may be operated safely. Maintenance, repair and replacement are actions to restore equipment to a state in which it may safely perform its required operations as installed and in accordance with the manufacturer’s recommendations. See ASME A17.1 for requirements.

4. MAINTENANCE AND INSPECTION SERVICES:

4.1. The Contractor, COR and CO shall determine the working order and condition of all VTE listed in Appendix B within thirty (30) calendar days of contract award. The Government will either replace missing items or repair all items not in working order or serviceable condition, or the CO will direct the Contractor to replace the missing items, accomplish the repair, and reimburse the Contractor in accordance with the contract. The CO will give instructions for situations where a unit requires a level of repair potentially constituting alteration. The Contractor, COR and the CO shall certify their agreement as to the working order of the equipment. All repair work shall be in accordance with standard commercial practices using only new parts of equal quality specified by the VTE manufacturer in effecting repairs (substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency).

4.2. The Contractor shall develop and submit to the Government an annual written Maintenance Control Plan (MCP) check list for all VTE within thirty (30) calendar days after contract award to cover the basic contract and any option periods. The MCP shall, at a minimum, include required inspections, timelines for inspections and maintenance to be performed. The Contractor shall perform inspections and maintenance of all VTE in accordance with the MCP. The MCP shall ensure compliance with all minimum code requirements. The MCP shall be kept in each elevator mechanical room and delevired to the COR annually.

4.3. The Contractor shall perform maintenance in accordance with the MCP to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the VTE in safe and reliable operating condition. The MCP is required to specify appropriate intervals for specific maintenance items.

4.4. Cleaning of equipment spaces and daily cleanup of job sites in conjunction with maintenance, inspections and tests, and repairs are required.

4.5. The Contractor shall perform necessary inspections and tests as required under ASME A17.1 Appendix N, using a Qualified CCCM (Elevator Technician). The last contract specific annual test shall include the five-(5)-year test (Load Certification) near the end of contract completion for all traction and roped hydraulic elevators regardless of due date as noted on current tag per elevator.

4.6. The Government may perform inspections of the VTE at no cost to the Contractor for purposes of capital asset management and quality assurance. If discrepancies are discovered during these inspections, the Contractor will be notified in writing of any determination and may be responsible for the corrective actions.

4.7. The Contractor shall prepare and submit a written report within two (2) business days of work necessary to ensure continuity of service to any lift identified on Exhibit “B”. The report shall identify each VTE, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the VTE.

4.8. The Contractor shall maintain a copy of all current VTE inspection documentation, along with a copy in each location of the date inspected, and shall provide the original to the COR no later than one week after the current contract period has expired. The annual copies of certificates shall be delivered to the CO/COR upon request; however, no later than seven (7) business days of a request to provide certificates of operation.

5. REPAIR SERVICE CALLS. Contractor shall provide unlimited service calls under the full maintenance service agreement at no additional charge. All repair work shall be done in accordance with standard commercial practices. Contractor shall repair and replace components of the VTE at no additional cost to the Government. When a component in a labeled product is replaced, it must be replaced with an identical component manufactured under the original labeling service (certifying agency). Substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency. The parts used for replacement are required to comply with all the requirements that the old parts originally complied with. The Unified Facilities Guide Specifications (UFGS) and the UFC will be used to benchmark acceptable replacement components. See UFGS 14 21 00. 00 20 Electric Traction Elevators, UFGS 14 21 13 Electric Traction Freight Elevators, UFGS 14 21 23 Electric Traction Passenger Elevators, and UFGS 14 2 00 Hydraulic Elevators for guidance.

5.1. Routine Calls. Service calls will be classified as routine when the work or adjustments do not qualify as an emergency call.

5.1.1. All elevator service calls or requested inspections will be coordinated by the CO/COR. Contractor shall verify any request for service with the CO/COR prior to performing any service.

5.1.2. The Contractor shall respond in-person to the VTE and begin work on routine service calls at no additional cost to the Government within 48 hours after receipt of the call on regular scheduled work days/hours.

5.1.3. The Contractor shall report to the work location, survey the repair, and provide the CO/COR an estimate of time and cost of repairs not covered in the full maintenance service contract, but necessary to bring the VTE back to operation. The Contractor shall commence repair work after notification from the CO/COR. The Contractor shall prepare and submit to the CO/COR a written report within two business days after the repair. The report shall include the date and time of the service call, the location of the VTE, the repairs performed, and the name of the technician performing the repairs.

5.2. Emergency Calls. Service calls will be classified as Emergency if the lift is involved in or the current state of the lift (if unattended and powerless) could cause personnel or property damage if not addressed.

5.2.1 The Contractor shall respond in-person to the VTE and begin work on emergency service calls at no additional cost to the Government within 4 hours after receipt of the call on regular scheduled work days/hours.

5.3 Over and Above. Permits the Government and the contractor to negotiate fixed-price parts and labor, which are not within the general scope of the contract and are necessary to make repairs or prevent malfunctions. If during the maintenance/repair the contractor recommends work not priced elsewhere in contract, the contractor will submit an Over and Above Work Order Request with detailed cost estimate to the COR within five business days from the date of discovery. The COR will evaluate the request and will approve/disapprove up to $2500.00. If the request exceeds $2500.00 it will be routed by the COR to the CO for approval. The contractor shall not proceed with the Over and above repair work until the work order has been approved. The contractor shall commence over and above repair work after notification from the CO or their designated representative. Parts will be priced based on established market prices less most-favored-customer discounts, excluding handling charges, and shall be supported by supplier invoices. Contractor invoices shall contain copies of supply invoices for parts approved by the COR or the CO for payment. If the government and the contractor fail to negotiate a fair and reasonable price, the government may use other means to obtain the repairs. Over and Above repairs will be warranted by the contractor for labor for 90 days from completion and acceptance by the COR.

6. SERVICES SUMMARY.

6.1.1 The Government will evaluate the Contractor performance in accordance with the following criteria. Performance evaluations will be rendered in one or more Government databases for that purpose.

6.1.2 Contracting Officer may tailor the performance objectives to meet the individual installation needs. The following are offered as suggested areas.

1. Inspection – MCP Adherence

Meets maintenance and inspection intervals as stated in MCP.

Inspection to MCP Rating Thresholds:

Calculation = ((sum of all VTE * # days in service during the selected month for each VTE) / (# VTE * # days in the selected month)).

Satisfactory – 90% within stated inspection or maintenance schedules.

Unsatisfactory – below 90% within stated inspection or maintenance schedules

2. VTE Service Availability

4.7 & 4.8 VTE Service Availability Calculation = ((sum of all VTE * # days in service during the selected month for each VTE) / (# VTE * # days in the selected month)).

VTE Service Availability Rating Thresholds:

Satisfactory – 90% within stated inspection or maintenance schedules.

Unsatisfactory – below 90% within stated inspection or maintenance schedules

3. Repair Service Call – Routine – Response Time.

Response to routine calls within time specified in paragraph 5.1.2.

5.1 Response to routine service call thresholds (monthly inspection basis).

Response Rating Thresholds:

Satisfactory – 90% within stated response Time Unsatisfactory – below 90% stated response time

4. Repair Service Call – Emergency – Response Time. Response to emergency calls within the time specified in paragraph 5.2.1.

5.2 Response to emergency service call thresholds (monthly inspection basis).

Response Rating Thresholds:

Satisfactory – 95% within required submittal time Unsatisfactory – below 95% of stated time

5. Repair Service Over and Above Response Time.

Written request for O&A Requests within time specified in paragraph 5.3.

5.3 Written requests for Over and Above actions are submitted within required time.

Submittal Rating Thresholds:

Satisfactory – 95% within required submittal time Unsatisfactory – below 95% of stated time

6. Service Call Repairs – Repair Quality.

Repairs are of high quality resulting in reduced call backs.

Service Call Quality Satisfactory – 95% effective repair Unsatisfactory – below 95% effective repairs Repair Quality Rating Thresholds:

7. Reporting

2, 4, 5, 8 Reports Submittal.

Submittal Rating Thresholds:

Satisfactory – 95% within required submittal time Unsatisfactory – below 95% of stated time

7. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government does not anticipate providing any formal government furnished property (GFP). (Elevator Mechanical Rooms use are available at most Conveyance Equipment Locations and may be used by the Contractor for storage of minor Elevator parts and equipment to include: Specialty Lightbulbs, Relays, Proprietary Controller Tools/Scanners, Grease & Oil clean-up supplies.)

7.1. Storage Site and Utilities. The Government will not provide an area for use by the contractor to store parts, material, vehicles or equipment except as noted in 7. Above.

7.2. Fire Prevention and Protection. Fire department telephone extension is 911 for emergencies and 277-4540 for routine calls.

7.3. Security Police. The Government will provide general on-base Security Police service. Security Police telephone extension is 911 for emergencies, and 277-3340 for routine calls.

7.4. Emergency Medical Service. The Government will provide emergency medical treatment and emergency patient transportation service for contractor personnel who are injured or become critically ill during the performance of this contract. The contractor shall reimburse the Government for the cost of medical treatment and patient transportation service at the current in-patient or outpatient treatment rate, as appropriate.

8. GENERAL INFORMATION.

8.1. QUALITY CONTROL. Contractor shall develop, maintain and deliver to CO/COR within 30 days of contract award, a quality control program (QCP) to ensure maintenance and repair services are performed in accordance with ANSI/ASME A17 and other applicable standards and codes. The Contractor shall develop and implement procedures to eliminate reoccurrence of once identified/repaired defects. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Paragraph 6, Service Summary. The QCP shall demonstrate how the Contractor ensures quality performance during the contract period of performance. The Contractor shall maintain the QCP throughout the period of performance of the contract. The CO will be provided updates to the QCP as they occur during the period of performance. The QCP will identify the procedures in writing for inspections, individual responsible, VTE MCP, and the location of all inspection records and key control logs which will always be available to the government upon request. The QCP will have the inspection forms and records which will be used for the service. The Contractor will identify to the CO/COR the responsible quality control inspector to notify in case of customer complaints.

8.2. QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance in accordance with the Maintenance Control Plan (MCP).

8.3. HOURS OF OPERATION. Edwards AFB and AFRL may be accessed Monday through Friday from 7:00 AM to 5:00 COR and/or at other times as directed or arranged by the CO/COR. AFRL requires additional security procedures prior to access.

8.4. SCHEDULE COORDINATION. The Contractor shall be responsible for coordinating all phases of his/her operations with the appropriate base personnel through the CO/COR. The facilities shall remain in operation while the Contractor is working, and it is up to the Contractor to coordinate around the normal activities of the facility.

8.5. ENVIRONMENTAL CONTROL. The Contractor shall comply, and assure that all subcontractors comply, with all applicable federal, state, and local laws, regulations, ordinances, policies and standards related to environmental matters. Where applicable, the Contractor shall use environmentally safe products in the course of completion of their project. The Contractor shall maintain, in company vehicle on site, Material Safety Data Sheets (MSDS) and or Safety Data Sheets (SDS) for all chemicals. A copy of all MSDS/SDS will be provided to the CO/COR. The MSDS/SDS are subject to random checks by the government. Contractor shall maintain, and provide on demand, an inventory of materials being brought on the Government facility. The Contractor shall complete, and provide on demand, monthly inventories of HAZMAT used, including but not limited to: solvents, paints, degreasers, greases, Ozone Depleting Substances, and oils brought on to the Government facility. If the Contractor spills or releases any HAZMAT or other substance contained in 40 CFR 302 into the environment, the Contractor shall immediately notify the CO/COR and appropriate emergency responders. The Contractor is responsible for all costs associated with clean-up and restoration, including any applicable fines and/or penalties. The Contractor shall maintain a spill plan as required by federal, state, and local laws and regulations.

8.6. ASBESTOS. The Contractor shall comply with Section 29 CFR 1910.1001(j)(7)(iv). VTE may be located in facilities that may contain ACM or PACM. The Contractor (not the Government) shall determine if any exposure to ACM may result in performing work under the contract.

APPENDICES

Appendix A VTE Equipment

Appendix B Safety/Security/Compliance

Appendix C Over and Above Form

Appendix D Repair and Inspection Services

APPENDIX A

VTE Equipment Listing

APPENDIX B

Safety/Security/Compliance

SECURITY REQUIREMENTS. All installation and contract-specific security requirements for working on Edwards AFB and the AFRL shall be coordinated with the CO/COR, Base Security and Base Operations. This will include base pass and security clearance requirements for any/all security areas. Contractor personnel shall use the AF Form 1199, USAF Restricted Area Card, for unescorted entry into USAF Restricted/Controlled areas on EAFB according to AFI 31-101, as supplemented. The contractor must, within five days after contract award or the hiring of new employees, comply with the requirements in paragraph (d) of the Contractor Access to Air Force Installations clause, AFFARS 5352.242-9000. All employees of the contractor shall abide by all installation security regulations.

SAFETY

Safety Requirements and Reports. The contractor shall perform work in a safe manner as required by Occupational Safety and Health Administration (OSHA) Safety and Health Requirements. Provide a verbal report to the COR and CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the COR and CO within five calendar days of each occurrence.

Welding Permits. The contractor shall obtain a welding permit from the Edwards Fire Department (Building 3760, (661) 277-3643) before welding equipment or a cutting torch is used.

Safety and Health Standards. The contractor shall comply with all EAFB safety standards and all OSHA standards. The contractor shall initiate and maintain programs to comply with the provisions of OSHA concerning entry requirements in confined spaces and handling potential hazardous substances. Resolution of citations for violations of Occupational Safety, Health Act Safety, and Health Standards is the contractor’s responsibility.

OSHA Reporting by the Contractor is required for submittal of their “Total Case Incidence Rate” (TCIR) and Days Away, Restricted, and or Transfer Case Incident Rate (DART) rates OSHA Form 300 A, annually to the contracting office for consolidation and submission as part of the installation’s annual VPP Safety and Health Management report. TCIR and DART rates are due by the 15th of January of each year.

Compliance. It is the contractor’s sole responsibility for compliance with the OSHA (Public Law 91-596). The Contractor must submit a Safety and Health Plan and corresponding site safety checklist to the CO 10 days after contract award. The Contractor’s plan shall include appropriate measures to ensure the Contractor reacts promptly to investigate, correct and track alleged safety and health violations and/or uncontrolled hazards in contractor work areas. Additional, installation specific references and policies may be included or attached to this section. The plan shall:

a. Demonstrate a management commitment to employee safety and health;

b. Identify the application of the safety and health plan to subcontractors;

c. Identify the roles and responsibilities of the following individuals: management; supervisors; employees; safety coordinator

d. Identify applicable safety rules and regulations’

e. Include a worksite hazard analysis to include base-line hazard identification and required control measures;

f. Include a job site analysis to include hazards of tasks required to control measures

g. Identify employee safety and health training requirements and the documentation process;

h. Include a workplace inspection frequency, to include identifying the individual conducting the inspections;

i. Include employee hazard reporting procedures;

j. Identify individual(s) responsible for corrective action hazards;

k. Identify first aid/injury procedures;

l. Identify procedures for accident investigation and reporting;

m. Identify emergency response procedures; and

n. Identify the process for tracking controlled hazards in contractor work areas The Contractor will be licensed by the State of California and shall be in possession of a current C-10 Contracting License on which the work is conducted to provide the services specified in this contract. The Contractor shall possess a current Qualified Conveyance Contractor Certificate (QCCC) issued by the State in which the work is to be accomplished. All work will be performed by personnel who are trained and qualified for the systems and equipment being worked on. Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements to include State of California Certified Competent Conveyance Mechanic Identification Card (CCCM) accompanied by a corresponding valid proof of identification and shall maintain and keep current these certifications at all times during the “Period of Performance” of this contract with Edwards AFB/AFRL.

APPENDIX C

OVER AND ABOVE WORK REQUEST FORM

Control Number__________________

Description of work to be performed:

Costs:

Labor: The total labor price shall include all labor costs to include General and Administrative costs and Profit.

Total of Labor Costs $_____________

Materials, Supplies, Equipment. Contractor shall identify all materials, supplies, and equipment required regardless of cost. For any single item in excess of $3,000, contractor shall provide the quote from vendor. For any single item in excess of $5,000, the contractor shall provide at least 3 competing vendor quotes.

Vendor Name & Contact Info Item Cost

Total of Materials, Supplies, Equipment Costs $____________

Total of all work request costs $________________

Warranty period: Parts___________ Labor____________

Schedule of Work: Start_______ Complete_________ Days and Hours ____________

Other Conditions: _____________________________________________________________________________________________

Contractor CE Program Manager Government QAP Contracting Officer Signature & Date Signature & Date Signature & Date Signature & Date

Appendix D Contractor Full-Time Equivalent Reporting

The Air Force Implemented FY11 NDAA Section 8108 of Public Law 112-10 of the Department of Defense and full-year Continuing Appropriations Act, 2011. As such, the Contractor shall adhere to the follow:

“The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force Test Center via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 31 October of each year. However, due to the delayed implementation, input of FY12 data is required by 31 Mar 13.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.