Attachment_1_-_PWS__22_Oct_13.pdf

U.S AIR FORCE

PERFORMANCE WORK

STATEMENT

EDWARDS BASE SUPPLY MANAGEMENT AND

OPERATIONS

10/22/2013

Contract Number: XXXXXX

TABLE OF CONTENTS

Section 1 - Description of Services

1.1 Scope of Work

1.2 Service Descriptions:

1.2.1 Management Team

1.2.2 Inspections

1.2.3 Incoming MICAP Shipments

1.2.4 MICAP Processing

1.2.5 Supply Discrepancy Reports (SDR)

1.2.6 Functional Checks

1.2.7 Shelf-Life

1.2.8 Inventory of ERRC XD2/XB3

1.2.9 Precious Metals Recovery Program (PRMP)

1.2.10 Date of Last Inventory

1.2.11 Delinquent Document Program

1.2.12 Rejects………………………………………………………………………………7

1.2.13 Put-Aways

1.2.14 Monitor System Abuses

1.2.15 Inventory Adjustment Register (M10)

1.2.16 Inventory Mobility Bags

1.2.17 Mobility Bag Element

1.2.18 Classified Storage

1.2.19 Proper Storage Locations

1.2.20 NWRM

1.2.21 Respond to Chief of Logistics Readiness

1.2.22 Customer Service

1.2.23 Joint Service Mask

1.2.24 Sweep Deliveries

1.2.25 Action Plans

1.2.26 LMCA

1.2.27 Equipment Accountability Element

1.2.28 EAE Annual Organizational

1.2.29 EAE Jacket Folders

1.2.30 Unit Control Center………………………………………………………………….10

1.3 Other Duties

1.3.1 Crash Recovery

1.3.2 Maintenance Supply Support

1.3.3 Physical Security……………………………………………………………………..11

1.3.4 Security Manager…………………………………………………………………….. 11

1.3.5 Equipment Custodian………………………………………………………………... 11

1.3.6 Supply Management Activity Group

1.4 Key Personnel

1.4.1 Contract Manager……………………………………………………………………..11

1.4.2 Supply Systems Supervisor

1.4.3 The LMCA Chief

1.4.4 Armorer……………………………………………………………………………… 12

1.5 Records and Reports

1.5.1 Air Force Records Management …………………………………………………… 12

1.5.2 Contractor Full-time Equivalent Reporting ……………………………………… 13

Section 2 - Service Summaries (Table)

Management Team (SS-1)

External Inspections (SS-2)

Incoming MICAP Shipments (SS-3)

MICAP Processing (SS-4)

Supply Discrepancy Reports (SDR) (SS-5)

Functional Checks (SS-6)

Shelf-Life (SS-7)

Inventory of ERRC XD2/XB3 (SS-8)

Precious Metals Recovery (PRMP) (SS-9)………………………………………………… 14

Date of Last Inventory (SS-10) --------------------------------------------------------------------- 14

Delinquent Document Program (SS-11)

Rejects (SS-12)

Put-Aways (SS-13)

Monitor System Abuses (SS-14)

Inventory Adjustment Register (M10) (SS-15)

Inventory Mobility Bags (SS-16)

Mobility Bag Element (SS-17)

Classified Storage (SS-18)

Proper Storage Locations (SS-19)

NWRM (SS-20)

Respond to Chief of Logistics Readiness (SS-21)

Customer Service (SS-22)

Joint Service Mask (SS-23)

Sweep Deliveries (SS-24)

Action Plans (SS-25)

LMCA (SS-26)

Equipment Accountability Element (SS-27)………………………………………………..17

EAE Annual Organizational (SS-28)………………………………………………………..17

EAE Jacket Folders (SS-29)………………………………………………………………...17

Unit Control Center (UCC) (SS-30)

Section 3 - General Information

3.1 Hours of Operation

3.2 Contingency Plans

3.3 Contractor Services During Crisis

3.4 Strike Plan

3.5 Housekeeping

3.6 Key/Combination Control

3.7 Facilities/Base Support

3.8 Government Furnished Property (GFP)

3.9 Cell Phones

3.10 Services:

3.10.1 Utilities

3.10.2 Mail Processing

3.10.3 Telephone/Internet Access

3.10.4 Custodial

3.10.5 Housekeeping………………………………………………………………………...21

3.10.6 Refuse Collection

3.10.7 Real Property Maintenance

3.10.8 Base Civil Engineering

3.10.9 Emergency Medical Service

3.10.10 Security Police

3.10.11 Computer Support

3.10.12 DRMO/JT3

3.10.13 Forms and Publications

3.10.14 Conservation of Utilities

3.10.15 Vehicle Maintenance

3.11 Training:

Appendix A - Workload Factors

Appendix B - Government Furnished Property

Appendix C - Government Furnished Facilities

Appendix D - Government Furnished Vehicles

Appendix E - Abbreviations

Appendix F - General Definitions

Appendix G – Publications and Forms

Appendix H – Reports and Submittals

Section 1 - Description of Services

1.1 Scope of Work.

1.1.1 Background: The mission of the 412th Mission Support Group, Logistics Readiness Division, is to provide top quality, customer-oriented, Base Supply, and Logistics Materiel Control Activity (LMCA) services, hereinafter referred to as “supply services,” to the civilian (government and contractor) and military workforce of the Air Force Test Center (AFTC) and associate units supported via the Interservice/Intergovernmental Support Agreement (ISA) process.

1.1.2 The objective of this Performance Work Statement (PWS) is to provide AFTC with efficient and effective performance-based supply, and LMCA services by a highly-qualified, fully trained, professional, and dedicated workforce. To this end, the contractor shall execute established procedures outlined in the most current version of AFI 23-101Air Force Material Management, AFMAN 23-122 Material Management Procedures, AFH 23-123 Material Management Handbook, (AFMCI) 23-201 Logistics Material Control Activity (LMCA) Operation Instruction, in a manner that ensures best use of resources in support of assigned missions. The contractor must continuously keep abreast of, and implement, all technical changes and upgrades to standard systems in order to ensure mission readiness. Higher headquarters will be permitted direct evaluation (i.e., on-site assessment by evaluators) of contracted function IAW AFI 20-112 Logistics Readiness Squadron Quality Assurance Program

(LRS QA).

1.1.3 With the exception of the items/services specified as being government-furnished in Appendices B-C hereof, the contractor shall provide all resources (labor, materials, and fuel for contractor-owned company vehicles) to perform the services described within this PWS in a manner that meets the objectives stated herein.

1.1.4 In the late 1990s the Edwards AFB Supply and Transportation squadrons underwent A- 76 processes. Supply became a contractor-operated organization. Transportation merged with Civil Engineering and became a Most Efficient Organization (MEO) operated by AF civilians.

In 2007, transportation functions were separated from civil engineering and merged with supply, creating the Logistics Readiness Division. A consequence of this action requires the contractor to accomplish Material Management processes as well as some Cargo Movement processes that might be processed jointly by supply and transportation in a traditional Logistics Readiness Squadron. Receiving and delivery processes are primarily the responsibility of the contractor.

1.2 Service Descriptions:

1.2.1 Management Team (SS-1) The contractor shall maintain a highly-qualified proactive management team as described in 1.4.

1.2.2 Inspections (SS-2) The contractor must pass all external inspections from outside agencies with a rating of “Satisfactory” or better.

1.2.2.1 Manage the unit internal surveillance and self-assessment program (SAP) for supply/LMCA. Provide to CORs a copy of the SAP schedule and reports of the self-inspections within 10 days of the inspections close out and checklist are maintained on MICT.

1.2.3 Incoming MICAP Shipments (SS-3) Property received from traffic management shall be annotated with time and date property was received on the inbound log sheet. Receive and process incoming MICAP shipments within 30 minutes of receipt.

1.2.3.1 Verify Standard Reporting Designator (SRD) records quarterly ensuring the MICAP flag is loaded correctly.

1.2.4 MICAP Processing (SS-4) Provide detailed (MICAP) bullets for Not Mission Capable Supply and Partial Not Mission Capable Supply (NMCS/PNMCS) to give customer realistic estimated delivery dates.

1.2.4.1 Attend maintenance supervision and production scheduling meetings. Brief status on parts requisitioned as MICAP. Brief actions taken to date to satisfy requisitions, including actions to elevate problems to higher headquarters, and subsequent responses for requests for improved status.

1.2.4.2 Maintain MICAP shift change log for each shift to record any events that affect MICAP operations such as computer downtime, maintenance customer problems, or actions that were not completed prior to shift change. The log will be available for the COR review at any time requested.

1.2.5 Supply Discrepancy Reports (SDR) (SS-5) Prepare, submit, and follow-up on all Supply Discrepancy Reports (SDR) to record item or packaging discrepancies utilizing the DoD WebSDR or ES-S system to include NWRM IAW AFI 20-110 Nuclear Weapons-Related Materiel Management.

1.2.5.1 Receive all incoming Supply Discrepancy Reports (SDR). Determine the reasons and ensure corrective actions are taken for the discrepancies. Reply to reporting activity as required and maintain a hard copy file of all SDR reports.

1.2.5.2 Perform and document analysis of incoming and outgoing SDRs at least semi-annually and inventory adjustment trend from October thru March and April thru September. Provide a copy of the analysis to the CORs and brief results at the “How Goes It” meetings.

1.2.5.3 Notify the CORs upon receipt of any incoming Supply Discrepancy Reports for classified, weapons, Communication Security (COMSEC) and NWRM items.

1.2.5.4 Manage Supply Discrepancy Report (SDR) Program.

1.2.6 Functional Checks (SS-6) Physically inspect all items identified as functional check assets monthly. Listing is provided by maintenance to determine functional check assets.

1.2.7 Shelf-Life (SS-7) Issue all supply assets on a First in First Out (FIFO) basis. FIFO means oldest items first if they are under shelf life control. Inspect, rotate, and request testing of shelf-life coded items that are extendable after testing. Manage and inspect shelf-life items. Shelf-Life listing will be annotated and maintained for a minimum of 12 months from the current month.

The shelf life code listing will be obtained via DISCOVERER program.

1.2.8 Inventory of ERRC XD2/XB3 (SS-8) Maintain Inventory accuracy of Expendability, Recoverability, Reparability, Cost Designator (ERRC) ERRC XD2 at 98% or higher and XB3 at 95% or higher, no more than one valid customer complaint per quarter.

1.2.9 Precious Metals Recovery Program (PRMP) (SS-9) The Contractor will manage the PRMP program for Edwards, AFB, maintain records, conduct required training and inspections, and coordinate actions with organizations using items containing precious metals.

1.2.10 Date of Last Inventory (SS-10) Process the parameter card once a month for the Date of Last Inventory (DOLI) Program for the 180/365 day inventory.

1.2.11 Delinquent Document Program (SS-11) Manage the Delinquent and Pre-Delinquent document program.

1.2.11.1 Ensure that no document becomes delinquent. Prior to the document becoming delinquent, the Supply Manager will provide to the CORs the day before the document becomes delinquent a reason why, and include the actions taken to preclude future delinquent documents.

1.2.12 Rejects (SS-12) Monitor ES-S and 818 listing for rejects.

1.2.12.1 Clear status rejects, resolve cancellations, and respond to queries regarding requisitions received from sources of supply.

1.2.12.2 Manage and correct Air Force Equipment Management Systems (AFEMS) rejects/variances (except vehicles).

1.2.13 Put-Aways (SS-13) Ensure all items are put away by close of business the following business day.

1.2.14 Monitor System Abuses (SS-14) Review (D20) Base Supply surveillance report to monitor system abuses.

1.2.15 Inventory Adjustment Register (M10) (SS-15) Obtain certification and approval signatures on the original copy of the consolidated Inventory Adjustment Register (M10/NGV836). If supporting documentation is required, attach it to the M10/NGV836.

Forward the M10/NGV836 for filing within 30 days of preparation date. Send the M10/NGV836 to CORs for review prior to sending to the LRS/CC.

1.2.16 Inventory Mobility Bags (SS-16) Ensure inventory accuracy for all A, B, and C mobility bags to include shelf life inspection and physical inventory count.

1.2.17 Mobility Bag Element (SS-17) Personnel assigned to the Mobility Bag Element shall control access to SA/LW to ensure 100% accountability of weapons in vault, and be familiar with requirements in AFMAN 36-2227 Combat Arms Training Programs Individual Use

Weapons; AFI 31-101 Integrated Defense (FOUO); AFI 31-207 Arming and Use of Force by Air Force Personnel; AFI 36-2226 Combat Arms Program; AF CAT 21-209V1 Ground Munitions;

DoD 4500.9-R Defense Traffic Management Part I; DoD 5100.76-M Physical Security of Sensitive Conventional Arms, Ammunition, and Explosives (AA&E); AFMAN 31-229 USAF Weapons Handling Manual and applicable technical orders.

1.2.18 Classified Storage (SS-18) Conduct inspection of assets in the classified storage vault.

1.2.18.1 Ensure personnel are controlling classified property.

1.2.19 Proper Storage Locations (SS-19) Conduct inspection for proper storage locations for all specialized storage categories such as; Classified, NWRM, sensitive, pilferable, unclassified to include weapons, and hazardous coded items. Reference AFJMAN 23-210 Joint Service Manual (JSM) for Storage and Materials Handling; and DoD 4140.1-R

1.2.19.1 New storage units require operation of software package, FASTPIC. This may require process in both SBSS and FASTPIC to ensure optimum utilization of storage receivers.

1.2.20 NWRM (SS-20) Perform tasks related to NWRM that are listed in AFI 20-110 for items not managed in Combat Ammunition System (CAS). All NWRM supply transactions will be processed error free utilizing the supply accounting systems. Ensure email approval notifications are received from the NWRM Transaction Control Cell (NTCC), 635SCOW.NTCC@US.AF.MIL, and prior to processing any NWRM transaction in ES-S for removal/replacement of freeze code “N” as appropriate.

1.2.20.1 Maintain NWRM appointment letters IAW AFI 20-110.

1.2.20.2 Maintain NWRM audits and inventories.

1.2.21 Respond to Chief of Logistics Readiness (SS-21) The contractor shall mutually prepare response to correspondence received from the Chief of Logistics Readiness (COLR) and/or external agencies to include e.g. PID, SOC, SOCCER, MOA and MOU.

1.2.21.1 Ensure all letters of correspondence for inspections, audits, and staff visits are completed within the proper time limits established by FD/CORs and maintain a file of correspondence. All replies must be reviewed by CORs prior to submission.

1.2.22 Customer Service (SS-22) Conduct Base Supply internal and customer training. Train supply customers in supply processes and program interfaces, including procedures for ordering and managing consumable, recoverable, and equipment assets. Provide technical assistance in answering customer queries or for resolving customer problems or complaints, including suspected supply item price discrepancies. Record customer complaints and problems, using an approved information system database, for analysis. Perform the supply coordination of non-standard supply requests reflected in the Automated Business Service System (ABSS). Establish and maintain effective measures to inform customers on current Air Force, AFMC, and local supply policy and procedures, including use of the Defense Reutilization and Marketing Service (DRMS) as a viable source of supply

1.2.23 Joint Service Mask (SS-23) Perform testing of the Joint Service Masks utilizing the Joint Service Mask Leakage Tester (JSMLT). Ensure test dates are input into the MICAS program.

Develop and provide knowledge and skills needed to setup, operate, maintain, troubleshoot, disassemble, and pack a JSMLT. Use the JSMLT tester to certify serviceability, fit and provide detailed records on all M40, MCU and M45 series masks. Masks shall be tested on an annual basis. Comply with applicable Mask manuals for M40, MCU, M45 and M50 Series and Protective Mask Leakage Tester (M46) 6665-01506-9002. Establish a Precision Measurement Equipment Laboratory (PMEL) account for calibration services and limited external maintenance availability in lieu of shipping to vendor, see TO 33K-1-100 and TO 00-20-14 for further guidance. LRS/Material Management Activity trainers will conduct JSMLT refresher training through in-house training.

1.2.24 Sweep Deliveries (SS-24) Implement the Air Force efficiency initiative of Time Definite Delivery to reduce resources while simultaneously ensuring next scheduled delivery of MICAP parts received in-between delivery runs. Develop delivery routes and employ a “sweep” concept to deliver parts and pickup supply reparable and equipment items. It is understood, as an exception to policy, that mission requirements may dictate the immediate delivery of a “red ball”, e.g., an aircraft at the end of a runway that needs the part prior to take off. Confirm and acknowledge receipt of property from customer. Coordinate with Transportation on preparation and movement of cargo IAW AFI 24-203.

1.2.25 Action Plans (SS-25) Develop and track action plans for areas which deficiencies are found.

1.2.26 Logistics Material Control Activity (LMCA) (SS-26) Perform all specialized procedures, and techniques necessary to acquire, catalog, receive, store, transfer, issue, establish accountability, and dispose of supply and equipment in support of the 412th Test Wing. Produce all AMCS reports required by customer. Ensure staffing structure allows all required processes of customer support, equipment control, materiel handling, and systems management to be performed IAW AFMCI’s 23-201 and 203; AFMCP 23-202; and AMCS User’s Manual.

1.2.27 Equipment Accountability Element (EAE) (SS-27) Equipment Accountability Element serves as the base equipment review and authorization activity and manages all base level equipment items with the exception of vehicles. In addition the EAE assists unit property custodians with the entire equipment process and Air Force Equipment Management System (AFEMS). EAE’s specific duties and guidelines for carrying out those duties are in AFI 23-101.

1.27.1 Ensure equipment items have Unique Item Identifiers (UII) associated to equipment data, enabling increased tracking and accountability of equipment in AFEMS. UII construct and application for equipment managed in AFEMS shall be in accordance with MIL-STD-130.

Exceptions to marking are leased vehicles and military working dogs.

1.2.27.2 Ensure accountability of in-use equipment is properly maintained and that each item checked during visits is marked with an UII in accordance with MIL-STD-130, equipment custodians are properly conducting their duties, and squadron commanders are provided feedback on the maintenance of accountability of the equipment issued to their squadrons.

1.2.27.3 Ensure all assets in AFEMS have a Part Number, NSN, Nomenclature, Cage Code, and Serial Number assigned for publication to the Department of Defense Item Unique Identification Registry. If a part number is not available, EAE and the custodian will coordinate with the LG Customer Service for assignment of a localized part number.

1.2.27.4 Assist the custodian to ensure that UIIs are applied and associated with equipment data.

UII construct and application for equipment managed in AFEMS shall be in accordance with MIL-STD-130. Serial/Unique Identifier is mandatory for all assets on the CA/CRL with the exception of leased vehicles and military working dogs and the AF exemption list.

1.2.27.5 Provide custodians training for the IUID program and marking equipment with Supplemental Equipment Custodian and annual Refresher training requirements.

1.2.27.6 Provide UII labels to equipment custodians when requested for equipment not previously marked or registered while conducting physical inventories.

1.2.27.7 Maintain all IUID marking equipment consisting of Hand Held Terminals (HHTs) the docking stations, CAC readers, and all associated accessories needed for IUID marking purposes. Act as the base POC for the IUID marking program.

1.2.27.8 Ensure all equipment purchased or manufactured locally is picked up on the appropriate equipment accounts.

1.2.28 EAE Annual Organizational Inspection (SS-28) EAE will be required to perform a minimum of one annual organization visit to each equipment account. This includes all off base accounts. Normal/daily support for offsite locations will be conducted by EAE personnel at Edwards AFB, CA. Conduct annual organizational visits. Typically these visits include an inspection of CFO, COMSEC/SA/LW, 10% of CA/CRL assets, NWRM, a process of accounting for pilferable assets, and ensuring custodians have IUID labels on all equipment

1.2.29 EAE Jacket Folders (SS-29) Maintain CA/CRL jacket folders. Typically Jacket Folders include the appointment letter, training certificates for all custodians, a signed CA/CRL by the custodian and Commander, the AFEMS Dataset Configuration Review (if applicable), deployed custodian information and a copy of the most recent Annual Organization Inspection report.

1.2.30 Unit Control Center (UCC) (SS-30) Contractor will setup, manage and control the Logistics Readiness UCC when directed by the Base Commander or Chief of Logistics Readiness and act as the Unit Emergency Management Representative.

1.3 Other Duties:

1.3.1 Crash Recovery. The contractor must be on-site during crash recovery operations and setup, manage, and control property that enters or exits the crash recovery operation site.

1.3.2 Maintenance Supply Support. Supply services for the maintenance community will be centralized. The contractor will manage MICAP requirements (generated by the supported maintenance activity) using ES-S. Responsibilities include aircraft parts ordering, MICAP verification, cannibalization reporting, mark-for changes, upgrades/downgrades, cancellations, sourcing, submitting requisitions/follow-up, and documenting status. Coordinate maintenance and supply actions, manage the production of assets in the repair cycle, resolve supply support problems, and relay current supply status to maintenance supervision. Manage Supply Points and update DIFM status. Assist in the training of maintenance technicians/specialists for processing parts issue requests directly through the Core Automated Maintenance System (CAMS)/SBSS interface. Accept and process issue requests from maintenance technicians/specialists through CAMS/SBSS for aircraft parts (excluding bench stock and equipment items). Contractor will maintain sufficient personnel to ensure telephone call-ins are not delayed.

1.3.3. Physical Security. At the close of each work period, government facilities, property, and materials shall be secured. The contractor shall conform to the provisions of AFI 31-101 for safeguarding the government-furnished facilities, property and material contained therein.

1.3.4 Security Manager. The contractor shall appoint an on-site security manager as full-time or as an additional duty. The security manager shall work with the government security manager as the focal point for the contractor personnel. They shall provide employees with training required by DoD 5200.1-R, Industrial Security Program, Chapter 10, AFPD 31-4, Information Security, and AFI 31-401, Information Security Program Management, AFI 10-701 OPSEC and National Industrial Security Program

1.3.5 Equipment Custodian Function as an equipment custodian when necessary. Maintain current Custodian Authorization and Custody Receipt Listings (CA/CRL’s) and adhere to all custodial duties.

1.3.6 Supply Management Activity Group. Research and correct discrepant billing details IAW and in coordination with the Stock Fund Manager to ensure integrity of the supply management activity group operating program and divisions. Perform the supply fiscal year close out procedures. Obtain pre-approval from the Stock Fund Manager for transactions.

1.4 Key Personnel. The contractor shall maintain a qualified workforce at all times to comply with all parts of this PWS and related duties.

1.4.1Contract Manager. This individual shall have knowledge of the SBSS to include the capabilities, limitations, technical characteristics, and computer program interfaces of the supply system. They shall also have knowledge of Air Force (AF) material accounting procedures, principles of inventory control, fundamentals of operating budget preparation, and concepts of logistics planning, and management techniques. Individual shall have knowledge of the SBSS and alternate(s), who shall act for the contractor in the absence of the contract manager, shall be designated in writing to the CO prior to the performance start date and updated when changes occur. The Contract Manager and alternate(s) shall have full authority to act for the contractor on all matters relating to daily operation of this contract. The Contract Manager, or alternate, shall be available during normal working hours within 30 minutes to meet on the installation with the CO, FD, or other designated government personnel to discuss problem areas. After normal working hours, the Contract Manager or alternate shall be available within 3 hours.

1.4.2 Supply Systems Supervisor. The individual shall have experience in AF supply systems functions, with supervisory capacity in an SBSS Computer Operations setting. The individual should have experience of LAN operations, ORACLE-based programs, and a firm understanding of AF supply modernization initiatives. Functional systems management will be handled by this position. Provides direction/oversight to ensure a viable IUID program.

1.4.3 The LMCA Chief. The individual must demonstrate the capacity to direct LMCA operations supporting time-sensitive RDT&E requirements, as outlined in AFMC Instruction 23- 201 and other AF Research Laboratories directives.

1.4.4 Armorer. There will be at least one qualified armorer on duty at all times during normal business hours (M-F; 0700-1600) and shall be available within 30 minutes to meet mission needs as directed by the CO, FD or other designated government personnel to work the weapons vault.

1.5 Records and Reports.

1.5.1 Air Force Records Management. All records, files, documentation, working papers, and software provided by the government or generated in the performance of this contract become and remain government property. All such records, files, documentation, and working papers, which this contract requires the contractor to maintain, shall be maintained in accordance with AFI 33-322, Records Management Program (4 Jun 12); AFI 33-364, Records Disposition- Procedures and Responsibilities (22 Dec 06); AF Electronic Records Management (ERM) Solution’s AFRIMS on-line Records Disposition Schedule at https://www.my.af.mil/gcss-af61a/afrims/afrims and all other pertinent directives, as supplemented. The contractor shall not dispose of any records without prior written approval of the Functional Area Records Manager (FARM) evidenced by the FARM’s signature on the SF 135. If requested by the government, the contractor shall provide the original record or a reproducible copy of any such record within five working days of receipt of the request. The contractor shall ensure Total Force Awareness Training (TFAT) is completed annually by all of its employees. Training consists of annual role based training, either FARM or Records Custodian, based on duties, and CBT, Records Management as well. The contractor shall provide one copy of the required training certificates to the CORs at the completion of the training.

1.5.1.1 Ensure that employees who are designated as the Functional Area Records Manager (FARM) complete the FARM ADLS course and re-accomplish annually. FARMs and Records Custodian will also attend the General Awareness FARM Training (in-person Base level training) within 90-days of appointment per AFI 33-322. Provide one copy of the required training certificates to the CORs and Base Records Manager (BRM) at the completion of the training. Serve as the primary manager to maintain all base supply supplements and update them as required. Documentation must be coordinated with the CORs during any updating of supplements. The contractor shall use the electronic web site for access to forms and publications to the fullest extent possible.

1.5.1.2 Manage the Process Introduction Document (PID), Senior Officer Communication and Coordination Electronic Resource (SOCCER) for the Logistic Readiness Division.

1.5.2 Contractor Full-Time Equivalent Reporting. This requirement incorporates Air Force Implementation of FY11 NDAA Section 8108 of Public Law 112-10 of the Department of Defense and full-year Continuing Appropriations Act, 2011. As such, the Contractor shall adhere to the follow:

1.5.2.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force Test Center via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

1.5.2.2 Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

1.5.2.2.1 *Reporting Period: Contractors are required to input data by 31 October of each year.

1.5.2.2.2 Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

1.5.2.2.3 User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

Section – 2 Service Summaries (Table) The Contractor will perform the Service Summaries listed below IAW the following CPAR keys:

CPAR Code Description A Quality of Product and Service B Schedule E Management of key personnel

CPAR

Code

PWS

Ref

Performance Objective Performance Threshold

E 1.2.1 1.2.1 Management Team (SS-1) The contractor shall maintain a highly-qualified proactive management team.

Contract Manager and Supply Systems Supervisor positions filled at all times.

http://www.ecmra.mil/ http://www.ecmra.mil/

CPAR

Code

PWS

Ref

Performance Objective Performance Threshold

A 1.2.2 1.2.2 Inspections (SS-2) The contractor should pass all internal inspections from outside agencies with a rating of “Satisfactory” or better.

90% Compliance within a fiscal year.

A 1.2.3 1.2.3 Incoming MICAP Shipments (SS-3) Property received from traffic management shall be annotated with time and date property was received on the inbound log sheet. Receive and process incoming MICAP shipments within 30 minutes of receipt.

Required actions performed within 30 minutes from time received from Traffic management. 85% compliance rate monthly.

A 1.2.4 1.2.4 MICAP Processing (SS-4) Provide detailed (MICAP) bullets for Not Mission Capable Supply and Partial Not Mission Capable Supply (NMCS/PNMCS) to give customer realistic estimated delivery dates.

Required actions performed within 4 hours from validation MICAP condition. 100% Compliant when 2 or less MICAP discrepancies are noted daily.

A 1.2.5 1.2.5 Supply Discrepancy Reports (SDR) (SS-5) Prepare, submit, and follow-up on all Supply Discrepancy Reports (SDR) to record item or packaging discrepancies utilizing the DoD WebSDR or ES-S system to include NWRM IAW AFI 20-110 Nuclear Weapons-Related Materiel Management.

No more than 2 SDR’s per month not prepared and submitted.

For NWRM 100% Compliance.

A 1.2.6 1.2.6 Functional Checks (SS-6) Physically inspect all items identified as functional check assets monthly.

Listing is provided by maintenance to determine functional checks.

No more than 1 functional check assets not inspected monthly.

Random review accomplished monthly.

A 1.2.7 1.2.7 Shelf-Life (SS-7) Issue all supply assets on a First in First Out (FIFO) basis. FIFO means oldest items first if they are under shelf life control. Inspect, rotate, and request testing of shelf-life coded items that are extendable after testing. Manage and inspect shelf-life items. Shelf-Life listing will be annotated and maintained for a minimum of 12 months from the current month. The shelf life code listing will be obtained via DISCOVERER program.

95% of the shelf life items in storage should have a current shelf life date and/or extension. Twice a month a random review is accomplished based on number of shelf life stored with an on hand balance.

Unacceptable when two or more defects are identified per month.

A 1.2.8 1.2.8 Inventory of ERRC XD2/XB3 (SS-8) Maintain Inventory accuracy of Expendability, Recoverability, Reparability, Cost Designator (ERRC) ERRC XD2 at 98% or higher and XB3 at 95% or higher

Inventory accuracy 98% for XD2 and 95% for XB3; and no more than 1 validated customer complaint per quarter.

A 1.2.9 Precious Metals Recover Programs (PMRP) (SS-9) The Contractor will manage the PRMP for Edwards AFB, maintain records, conduct required training and inspections, and coordinate actions with organizations using precious metals.

No more than 2 discrepancies per month as identified by validated customer complaints. During quarterly COR inspections no more than 2 errors on the overall program and 100% on controlled item code “ R “

A 1.2.10 Date of Last Inventory (SS-10) Process the parameter card once a month for the Date of Last Inventory (DOLI) Program.

Parameter card must be processed monthly. 100% Compliance.

A 1.2.11 1.2.11 Delinquent Document Program (SS-11) Manage the Delinquent and Pre-Delinquent document program.

All necessary actions are taken and documented. A random review of auditable documents produced is performed weekly. No more than 1 discrepancy per week.

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Performance Objective Performance Threshold

A 1.2.12 1.2.12 Rejects (SS-12) Monitor ES-S and 818 listing for rejects.

All necessary actions are taken and documented. 100% Compliance weekly a random review is accomplished of the number of rejects. 3 or more errors are unacceptable.

A 1.2.13 1.2.13 Put-Aways (SS-13) Ensure all items are put away by close of business the following business day.

No more than 2 per month.

B 1.2.14 1.2.14 Monitor System Abuses (SS-14) Review (D20) Base Supply surveillance report to monitor system abuses

No more than 2 discrepancies discovered monthly as identified by validated customer complaint or COR surveillance.

B 1.2.15 1.2.15 Inventory Adjustment Register (M10) (SS-15) Obtain certification and approval signatures on the original copy of the consolidated Inventory Adjustment Register (M10/NGV836). If supporting documentation is required, attach it to the M10/NGV836. Forward the M10/NGV836 for filing within 30 days of preparation date. Send the M10/NGV836 to CORs for review prior to sending to the LRS/CC.

No more than 2 discrepancies that can be corrected as identified by the CORs.

A 1.2.16 1.2.16 Inventory Mobility Bags (SS-16) Ensure inventory accuracy for all A, B, and C mobility bags to include shelf life inspection and physical inventory count.

Inventory accuracy 99%. No more than 1 validated customer complaint per quarter. Three defects are discovered during the quarter is unacceptable.

A 1.2.17 1.2.17 Mobility Bag Element (SS-17) Personnel assigned to the Mobility Bag Element shall control access to SA/LW to ensure 100% accountability of weapons in vault, and be familiar with requirements AFMAN 36-2227 Combat Arms Training Programs Individual Use Weapons; AFI 31-101 Integrated Defense (FOUO); AFI 31-207 Arming and Use of Force by Air Force Personnel; AFI 36-2226 Combat Arms Program;

AF CAT 21-209V1 Ground Munitions; DoD 4500.9-R Defense Traffic Management Part I; DoD 5100.76-M Physical Security of Sensitive Conventional Arms, Ammunition, and Explosives (AA&E); AFMAN 31-229 USAF Weapons Handling Manual and applicable technical orders.

100% accountability of Small Arms/Light Weapons and no more than 1 validated customer complaint per quarter. Zero defects are assessed for security and weapons accountability.

A 1.2.18 1.2.18 Classified Storage (SS-18) Conduct inspection of assets in the classified storage vault.

100% accountability.

A 1.2.19 1.2.19 Proper Storage Locations (SS-19) Conduct inspection for proper storage locations for all specialized storage categories such as; Classified, NWRM, sensitive, pilferable, unclassified to include weapons, and hazardous coded items. Reference AFJMAN 23-210 Joint Service Manual (JSM) for Storage and Materials Handling;

No more than 2 discrepancies per month where property is not stored in location within 3 workdays from date of receipt/turn-in.

A 1.2.20 1.2.20 NWRM (SS-20) Perform tasks related to NWRM that are listed in AFI 20-110, for items not managed in Combat Ammunition System (CAS). All NWRM supply transactions will be processed error free utilizing the supply accounting systems. Ensure email approval

100% Compliance. Standard is acceptable when Zero NWRM defects are assessed during the month.

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Performance Objective Performance Threshold notifications are received from the NWRM Transaction Control Cell (NTCC), 635SCOW.NTCC@US.AF.MIL and prior to processing any NWRM transaction in ES-S for removal/replacement of freeze code “N” as appropriate.

B 1.2.21 1.2.21 Respond to Chief of Logistics Readiness (SS-21) The contractor shall mutually prepare response to correspondence received from the Chief of Logistics Readiness and/or external agencies to include e.g. PID, SOC, SOCCER.

Meet established suspense date or provide reason for the delay.

A,B 1.2.22 1.2.22 Customer Service (SS-22) Conduct Base Supply internal and customer training. Train supply customers in supply processes and program interfaces, including procedures for ordering and managing consumable, recoverable, and equipment assets. Provide technical assistance in answering customer queries or for resolving customer problems or complaints, including suspected supply item price discrepancies. Record customer complaints and problems, using an approved information system database, for analysis. Perform the supply coordination of non-standard supply requests reflected in the Automated Business Service System (ABSS).

Establish and maintain effective measures to inform customers on current Air Force, AFMC, and local supply policy and procedures, including use of the Defense Reutilization and Marketing Service (DRMS) as a viable source of supply

No more than 2 validated customer complaints per month or reason not validated.

A 1.2.23 1.2.23 Joint Service Mask (SS-23) Perform testing of the Joint Service Masks utilizing the Joint Service Mask Leakage Tester (JSMLT). Ensure test dates are input into the MICAS program. Develop and provide knowledge and skills needed to setup, operate, maintain, troubleshoot, disassemble, and pack a JSMLT. Use the JSMLT tester to certify serviceability, fit and provide detailed records on all M40, MCU and M45 series masks.

Masks shall be tested on an annual basis. Comply with applicable Mask manuals for M40, MCU, M45 and M50 Series and Protective Mask Leakage Tester (M46) 6665- 01506-9002. Establish a Precision Measurement Equipment Laboratory (PMEL) account for calibration services and limited external maintenance availability in lieu of shipping to vendor, see TO 33K-1-100 and TO 00- 20-14 for further guidance.LRS/Material Management Activity trainers will conduct JSMLT refresher training through in-house training.

100% Compliance and accountability of JSMLT tester and serviceability of Gas Masks.

A 1.2.24 1.2.24 Sweep Deliveries (SS-24) Implement the Air Force efficiency initiative of Time Definite Delivery to reduce resources while simultaneously ensuring next scheduled delivery of MICAP parts received in-between delivery runs. Develop delivery routes and employ a “sweep” concept to deliver parts and pickup supply reparable and equipment items. It is understood, as an exception to policy, that mission requirements may dictate

98% Compliance on MICAP and REDBALL deliveries.

No more than 2 validated customer complaints per month or reason for delay not validated.

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PWS

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Performance Objective Performance Threshold the immediate delivery of a “red ball”, e.g., an aircraft at the end of a runway that needs the part prior to take off.

Confirm and acknowledge receipt of property from customer. Coordinate with Transportation on preparation and movement of cargo IAW AFI 24-203.

B 1.2.25 1.2.25 Action Plans (SS-25) Develop and track action plans for areas which deficiencies are found.

Action plan(s) must be submitted to the COR for review and approval within 10 workdays.

A 1.2.26 1.2.26 Logistics Material Control Activity (LMCA) (SS-26) Perform all specialized procedures, and techniques necessary to acquire, catalog, receive, store, transfer, issue, establish accountability, and dispose of supply and equipment in support of the 412th Test Wing.

Produce all AMCS reports required by customer. Ensure staffing structure allows all required processes of customer support, equipment control, materiel handling, and systems management to be performed AFMCI’s 23- 201 and 203; AFMCP 23-202; and AMCS User’s Manual.

Equipment correctly marked as EAID and accountability established within 10 workdays of receipt in AMCS and, as applicable SBSS/AFEMS. No delays to RDT&E requirements.

A 1.2.27 1.2.27 Equipment Accountability Element (EAE) (SS-27) Equipment Accountability Element serves as the base equipment review and authorization activity and manages all base level equipment) with the exception of vehicles. In addition the EAE assists unit property custodians with the entire equipment process and Air Force Equipment Management System (AFEMS). EAE’s specific duties and guidelines for carrying out those duties are in.

No more than 2 customer complaints Compliance with written guidelines as validated by external evaluations.

A 1.2.28 EAE Annual Organizational Inspection (SS-28) EAE will be required to perform a minimum of one annual organization visit to each equipment account. This includes all off base accounts. Normal/daily support for offsite locations will be conducted by EAE personnel at Edwards AFB, CA. Conduct annual organizational visits.

Typically these visits include an inspection of CFO, COMSEC/SA/LW, 10% of CA/CRL assets, NWRM, a process of accounting for pilferable assets, and ensuring custodians have IUID labels on all equipment.

Conduct inspections on 100% of the equipment accounts each year.

Follow an annual schedule to ensure no accounts are missed. Document and evaluate any delays to the LRS.

A 1.2.29 EAE Jacket Folders (SS-29) Maintain CA/CRL jacket folders. Typically Jacket Folders include the appointment letter, training certificates for all custodians, a signed CA/CRL by the custodian and Commander, the AFEMS Dataset Configuration Review (if applicable), deployed custodian information and a copy of the most recent Annual Organization Inspection report.

100% compliance for a current CA/CRL and training certificates.

Monthly review jacket files to ensure no more than 1 error per 2 folders for all remaining items in folder, e.g.

appointment letters, AFEMS configuration, deployment info and organizational inspection report.

Random selection of total jacket files.

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PWS

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Performance Objective Performance Threshold

B 1.3.1 Unit Control Center (SS-30) Contractor will setup, manage and control the Logistics Readiness UCC when directed by the Installation Commander or Chief of Logistics Readiness and act as the Unit Emergency Management Representative.

No validated customer complaints or reason for delay not validated.

Section – 3 General Information

3.1 Hours of Operation. Perform work required under this contract during the following hours

0700 through 1600 hours Monday through Friday, except for Federal Holidays or when EAFB is officially closed by the Base Commander in accordance with the Base Contingency Plan at 412TW/CP. Deviations from the 0700-1600 work day schedules are listed below.

The contractor may work extended hours to ensure timely completion of work at no additional cost to the government. Working hours for each functional area are specified below. Functional areas listed below must have physical presence in each area at all times during the hours listed. Offices will not be closed during lunch time hours. Ensure enough personnel are on duty to support mission requirements. In addition to the listed hours, the contractor may be expected to be present during base exercise or contingencies. The intent is to have a fully operational Supply/LMCA operations M-F 0700-1600. Additionally, specific dedicated support is required for Aircraft Maintenance after normal operating hours. Those hours of operation are provided. The primary capabilities of these functions are required for maintenance support; Computer Operations, DIFM/Demand Processing/MICAP, Storage and Issue and Pickup and Delivery.

Function Computer Operations Maintenance Supply Support

• DIFM

• Demand Processing

Micap Storage and Issue Pickup and Delivery

Hours of Operation Swings Mon-Fri 1600-2400 Nights Mon-Fri 0001-0700 Saturday 0700-1600 Sunday 0700-1600

3.2 Contingency Plans. The contractor will activate their Mission Essential Services Plan as directed by the Contracting Officer during crisis conditions. Mission essential personnel will be identified and must have a Common Access Card (CAC) issued. Within 5 workdays of the start of the transition period, provide a list of mission essential personnel for those activities listed in paragraph 3.3 to the FD and CORs. Participate and support all contingencies, emergencies and exercises. Provide supply support as identified in applicable emergency, contingency, and operational plans; Chapter 32, Section B and D or as tasked by Installation Command Center (ICC) Directive(s). Except for units approved as a Responsible Storage Activity (RSA) and authorized to store their own bags, maintain and centrally store mobility bags in built-up configuration to support the center’s unit type code (UTC)/mobility position number (MPN) requirements

3.3 Contractor Services during Crisis. IAW DoDI 3020.37, Continuation of Essential DoD Contractor Services During Crisis, the following services are identified as mission-essential services that must not be interrupted during a crisis, because they provide necessary support to a wide variety of mission essential functions at EAFB to include support to mobilizing and deploying forces

A. Warehouse Operations

B. Mobility Bags

C. Equipment Accountability Office

D. Weapons Management

E. Aircraft Crash Recovery

3.4 Strike Plan. The Strike Plan shall address how the contractor will provide required services in the case of a labor dispute. Submit the Strike Plan for acceptance within 30 days of the contract award. Updates or changes will be submitted to the CO within thirty (30) days of discovery of the change event.

3.5 Housekeeping. Good housekeeping practices shall be maintained. Contractor will provide adequate trash containers and ensure proper disposal as required to outside dumpsters.

Containers shall be located throughout the work areas for disposal of waste. All floors and work sites shall be kept clean and free of hazardous and slippery materials. All spills shall be cleaned up immediately. Use only noncombustible absorbents to clean up spills of flammable materials

3.6 Key/Combination Control. Establish and implement methods to ensure accountability for all keys/key cards issued to the contractor by the Government. Keys issued by the Government to the contractor shall not be duplicated. Procedures shall be developed covering key control to include turn-in of any issued keys by personnel who no longer require access to locked areas.

Return all keys to the Government at the conclusion of the contract.

3.7 Facilities/Base Support. The government shall initially furnish or make available to the contractor, as base support, the facilities described in Appendix C. The contractor shall occupy only those facilities required to perform the services required by this PWS. All facilities unused by the contractor shall be turned back to the government. Government facilities have been inspected for compliance with Occupational Safety and Health Act (OSHA). Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor, and the government shall assume no liability or responsibility for the contractor's compliance or noncompliance with such requirements. Prior to any modification of the facilities performed by the contractor at his/her expense, the contractor must give the FD and the Contracting Officer (CO) documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written CO approval;

however, in the case of alterations necessary for OSHA compliance, such approval shall not be unreasonably withheld. The contractor shall return the facilities to the government in the same condition as equipment received, fair wear and tear and approved modifications excepted.

Contractors may function as custodian as the contract specifies.

3.8 Government Furnished Property (GFP). The government shall provide the contractor the GFP listed in Appendix B - Government Furnished Property the contractor is required to maintain formal inventory tracking on GFP except for items denoted as “Base Support”.

Historical documentation of repair actions shall be maintained by the Contractor. Disposal of unserviceable assets on contracts shall be accomplished through established property procedures and compliant with FAR 45.6 Disposal of Government Property.

3.8.1 Joint Inventory. A joint Contractor-Government Representative GFP inventory must be accomplished no later than 5 workdays prior to the contract performance start date, and not later than 10 days prior to the contract completion date.

3.8.2 The Government shall deliver to the Contractor the Government-furnished Property described in Appendix B under FAR 52-245-1. The Government shall furnish related Data and information needed for the intended use of the property.