Attachment 1 - Statement of Work.pdf
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- Solicitation number
- FA930026Q6001
About this file
This Statement of Work describes the Air Force Research Laboratory's requirement for comprehensive maintenance service support of three NMR spectrometer systems: two Avance III DFAS spectrometers (Serial #102000694 and #102000695) and one Avance NEO spectrometer (Serial #5068545) located at the AFRL Propulsion Sciences and Advanced Technology facility at Edwards Air Force Base, California. The contract period begins 1 September 2026. Service support must include all incremental software updates within the current operational series (excluding major version upgrades) and shall cover all labor, materials, parts, shipping, and transportation costs.
The contractor must provide annual preventive maintenance in accordance with original equipment manufacturer specifications, including one comprehensive annual preventative maintenance review and all incremental software updates within the current series. For remedial maintenance, the contractor shall provide corrective maintenance services, replacement parts on an exchange or new basis (OEM-equivalent or better), telephone diagnostic support during business hours (0900-1600 local time, Monday-Friday, excluding federal holidays), and repair-center service items with associated transportation costs covered. The contractor must respond by telephone within 24 hours of an initial service request to provide diagnostics and arrange on-site visit timing. Government responsibilities include maintaining proper site environmental conditions, performing routine operator adjustments and cryogen replenishment, and ensuring facility access for contractor personnel, who must comply with Edwards AFB security requirements and visitor regulations.
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| File | Type | Posted |
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| Solicitation - FA930026Q6001.pdf |
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Text version
STATEMENT OF WORK (SOW)
Maintenance Service Support for NMR Spectrometer Systems
Date: 1 September 2026
1.0 Scope
1.1 This Statement of Work describes the Air Force Research Laboratory (AFRL) requirement for comprehensive maintenance service support of two (2) Avance III DFAS spectrometers (Serial #102000694 and Serial #102000695) and one (1) Avance NEO spectrometer (Serial #5068545) located at the Air Force Research Laboratory, Propulsion Sciences and Advanced Technology facility, 10 East Saturn Blvd, Edwards AFB, CA 93524.
1.2 Service support shall include all software updates issued within the specific system software series (e.g., updates from version 3.0 to 3.5, excluding major upgrades such as 3.0 to 4.0) that occur during the contract period for the designated Avance III DFAS and AVANCE NEO systems.
1.3 Preventive equipment support and corrective service support performed under this contract shall include all labor, materials, parts, shipping, and transportation required to perform the services. The contractor shall be responsible for all transportation and shipping costs of parts and equipment to and from the repair site.
2.0 Preventive Maintenance
2.1 Preventive maintenance shall be performed annually in accordance with the original equipment manufacturer’s (OEM) specifications for each individual product.
2.2 Preventive maintenance shall include all incremental software updates within the current operational series (e.g., version 3.0 to 3.5, excluding major upgrades such as
3.0 to 4.0).
2.3 Preventive maintenance shall include one (1) annual comprehensive preventative maintenance review.
3.0 Remedial Maintenance
3.1 The contractor shall provide comprehensive preventative and corrective maintenance, including parts, labor, travel, and software updates, to ensure the equipment operates in accordance with Original Equipment Manufacturer (OEM) specifications.
3.2 The contractor shall provide telephone support for diagnosis of covered equipment malfunctions between the hours of 0900 and 1600 local time, Monday through Friday, excluding federal holidays.
3.3 The contractor shall supply replacement parts as required on an exchange (refurbished) or new parts basis. All replacement parts utilized must be OEM-equivalent or better.
3.4 The contractor shall repair repair-center service items and cover all associated material transportation costs.
3.5 The contractor shall respond by telephone within 24 hours of the initial request for remedial maintenance to provide diagnostic support and to arrange, upon mutual agreement, an estimated time of arrival for contractor personnel to perform on-site remedial maintenance.
4.0 Government Responsibilities & Miscellaneous
4.1 The government shall maintain the site and environmental conditions suitable for the operation of the covered equipment in accordance with equipment guidelines.
4.2 The government shall perform normal operator adjustments to the covered equipment as specified in the Operator’s manual.
4.3 The government shall perform routine maintenance activities, including cryogen replenishment, probe tuning and matching, and shimming.
4.4 When contractor personnel are dispatched to the site, the government shall provide unrestricted access to the covered equipment at a mutually agreed-upon time to perform the required service. Contractor personnel performing on-site service are subject to the security rules and regulations regarding visitors to the AFRL facility and Edwards AFB (including, but not limited to, the requirement of an escort to and from the facility gate).
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