Prod Mgmt-Service Mgmt Support RFI_ext2.pdf

DEPARTMENT OF THE AIR FORCE

BUSINESS AND ENTERPRISE SYSTEMS DIRECTORATE

MAXWELL AIR FORCE BASE, GUNTER ANNEX ALABAMA

17 December 2019

MEMORANDUM FOR INTERESTED VENDORS

FROM: AFLCMC/HIK

SUBJECT: Request for Information (RFI) for Product Management and Service Management Support

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Air Force is not at this time seeking proposals and will not accept unsolicited proposals. Respondents are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be synopsized on the website designated as the Government Point of Entry (GPE). It is the responsibility of the potential

Offerors to monitor these sites for additional information pertaining to this requirement.

1. Background: The Business and Enterprise Systems (BES) Directorate (AFLCMC/HI) is pursuing an enterprise-wide transformation from a predominately Project Management-centric organization to now incorporate the necessary Product and Services Management practices and mindset across the entire portfolio (~2,170 personnel). This imperative is driven by our need to better support our customers by effectively delivering needed Defense Business Systems (DBS) capabilities to our end-users at the speed of relevance.

2. Objective: To provide the BES workforce with necessary knowledge and understanding of Software

Product Management and IT Service Management concepts to become competent practitioners.

Implementing Product and Service Management across BES is critical to the entire Air Force mission and will take a great deal of organizational change management. Therefore, we envision this can be achieved through a holistic and adaptable approach that allows flexibility and tailorability throughout the period of performance by utilizing On-line Tools/Training, On-site Training, Experiential

Learning, and Consultative Support. This approach is consciously aggressive with the goal of transitioning our employees into competent practitioners within the next 12 months.

3. To better assist the government in forming a clear path forward, recommend the following information be included in your company’s response:

a. Primary point of contact to include POC’s name, e-mail address, and telephone number.

b. Business Size: Large or Small

c. If a Small Business which category: Service-Disabled Veteran-Owned Small Business

(SDVOSB); Veteran-Owned Small Business (VOSB); and/or Women-Owned Small Business

(WOSB)

d. NAICS Code(s) applicable to your their company.

e. Current contracts, contract vehicles or schedules available to the BES to reach your company.

f. A summary of relevant and recent experience in providing research products to customer of similar size and scope of the BES Directorate.

g. Breadth/depth of practical knowledge based on archived research, current research, and available analysts/SMEs.

h. On-site strategy sessions with SMEs or senior consultants.

i. A rough order of magnitude pricing to include what is included in the basic price and those aspects which are offered at an additional cost.

j. Any additional information your company believes should be considered while forming possible course of actions.

4. Submission Instructions: Please provide responses no later than 05:00 PM, CST, 19 December 2019.

Please submit responses electronically, via email to Ms. Mary Beth Wasden, Contract Specialist, at mary.wasden@us.af.mil and Mr. Thomas Corum, Contracting Officer, at thomas.corum@us.af.mil

Thomas E. Corum

Contracting Officer mailto:mary.wasden@us.af.mil mailto:thomas.corum@us.af.mil