MRO Database Administrators - Request for Information.pdf

DEPARTMENT OF THE AIR FORCE

BUSINESS AND ENTERPRISE SYSTEMS DIRECTORATE

WRIGHT-PATTERSON AIR FORCE BASE OHIO

Maintenance, Repair, & Overhaul (MRO) Oracle Applications Database Administration

FA8770-26-MRODBA_SS_RFI

27 May 2026

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY

This RFI is issued solely for market research purposes. It does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Air Force (AF) is not seeking proposals, nor will it accept unsolicited proposals at this time.

Respondents are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.

It is the responsibility of the potential Offerors to monitor these sites for additional information pertaining to this requirement.

The Government is seeking responses from 8(a) small business vendors ONLY. The respondent must self-certify as a small business under North American Industry Classification System (NAICS) Code 541519 – Other Computer Related Services. Responses are limited to ten (10) pages, electronically submitted, in Microsoft Word or Portable Document format (PDF), using 12-point Times New Roman font.

BACKGROUND & DESCRIPTION

The Business & Enterprise Systems (BES) through Air Force Life Cycle Management Center (AFLCMC) Maintenance, Repair, and Overhaul (MRO) is conducting market research to seek qualified 8(a) vendors under the North American Industrial Classification System (NAICS) code 541519.

The Government is researching vendors capable to encompass the sustainment, modification, and support efforts for the MRO and Cloud One Oracle Cloud Infrastructure (OCI) Department of Defense (DoD) Impact Level 4 (IL4). The requirement will include, but not limited to, the following: modify current capabilities along with software maintenance, sustainment, modification, system design and development, system performance and metrics, performance monitoring, database design and development, test and evaluation, maintenance, training, integration, migration, risk management, configuration management, Section 508 compliance, documentation updates, meeting support, helpdesk support/diagnostics, production support, Commercial Off the Shelf (COTS) upgrades, etc.

The Maintenance, Repair, and Overhaul (MRO) solution is currently hosted in the DoD Cloud One OCI IL4 region. The supporting Tools and Services will be provided and managed by Air Force Life Cycle Management Center/Technical Services Enterprise Resource Planning Common Services (ERP CS). The MRO solution leverages a combination of mature commercial-off-the-shelf (COTS) and government-developed technology to deliver services tailored to the needs of the Air Force Sustainment Center (AFSC). ERP CS will perform infrastructure functions to achieve Information Technology (IT) efficiencies, reliability, and interoperability, and improve security and end-to-end performance by using a suite of service offerings.

The MRO solution is based on Oracle Application software Release 12.2.10, focusing on Oracle's complex Maintenance, Repair, and Overhaul (cMRO), Oracle Financials Applications, and other supporting modules of the EBS Application. The Oracle Financial Applications will support all required features for Department of the Air Force (DAF) Financial Management (FM) and support specific requirements and capabilities for Working Capital Fund (WCF) accounting. cMRO serves as the primary portal for the planning, managing, and executing of maintenance activities. The Financial Applications module accounts for all associated activities, including procurement, costing, billing, cash collections, asset creation, accounting, financial and management reporting.

cMRO supports the following capabilities:

• Ability to create and maintain complex configurations

• Ability to effectively plan enterprise-wide operations via Visits, Routes, Departments, Work Orders, Operations, and Resources

• Ability to optimize maintenance execution

• Ability to centrally manage engineering data

Oracle Federal Financials support the following WCF and FM capabilities:

• Ability to capture and account for cMRO-related costs, billings, and collections for customer maintenance projects

• Ability to capture and account for capital project costs and create assets throughout the asset lifecycle

• Ability to capture and account for indirect costs for accounting and reporting

• Ability to request, process, and account for procurement activities

• Ability to report for management and financial reporting needs

• Ability to support and report DAF WCF debt management functions

• Ability to support intergovernmental processing of collections, disbursements, cash reconciliation, and funds balance with the Treasury

• Ability to receive, manage, and cost inventory used in maintenance operations by cMRO

• Ability to provide analysis and oversight capabilities of maintenance projects

• Ability to support payroll and associated accounting activities for both direct cMRO related work and indirect costs

The scope of work summarized above is provided for information purposes only and should not be interpreted as a complete list of requirements. All qualified vendors/sources capable of providing these services are being sought. Capability packages need to demonstrate, through past experience or otherwise an understanding and/or familiarity with the MRO mission.

SCOPE OF SERVICES

This RFI requests a capability package describing your team’s experience & understanding of the following:

• Provide technical direction on integration of MRO solution components with DISA, OCI, Exadata

Cloud Services and Cloud 1, ERP-CS and the System Implementer. As directed and approved by the Government Contracting Officer, the Subject Matter

• Expert (SME) personnel may be utilized to support other AFLCMC/PEO BES programs/systems (See attachment 1) within the scope of the tasks outlined in this PWS.

• Tracking and monitoring the development, test, training, reporting, production and disaster recovery environments, and support issue resolution

• Implementation and maintenance of application and database security

• Provide assistance to ERP-CS, Oracle, Oracle Cloud One for implementing DISA’s Security Technical

Implementation Guides (STIG) and remediation of STIG findings

• Interface with Oracle Support and other stakeholders for technical issue resolution

• Assist development and support staff with analysis of query execution plans and costing

• Security and Compliance: Enforce security policies, audit user activities, and support SOX or IT compliance requirements.

• Workflow Administration: Administer and troubleshoot Oracle Workflow Mailer, background processes, and notification systems.

• Implementation, upgrade, and tuning of large Oracle eBS environments as necessary

• Identify and implement system performance tuning and optimization enhancements. End user account creation, modifications and maintenance within eBS instances

• Troubleshoot problems related to databases, applications, development tools and integrations with other system components and trading partner systems

• Assist with development and implementation of automation procedures

• Proactive patch identification, assessment and application in an Oracle eBS environment

• Coordinate OS database, WebLogic, application and other solution component upgrades

• Perform E-Business Suite application and database administration tasks as required

• Key Aspects of EBS Application Administration

• System Administration & Security:

• User Management: Creating users, assigning responsibilities, and managing security profiles.

• Function & Data Security: Implementing security to restrict access to menus (forms, HTML pages) and specific data records.

• Concurrent Processing: Managing background requests, reports, and concurrent managers to ensure efficient processing.

• Maintenance & Performance:

• Patching: Applying patches to fix issues or upgrade components.

• System Monitoring/High Availability: Using the Administration dashboard and OAM to monitor system health, performance, and configurations.

• Start/Stop Services: Managing the application tier, including web, forms, and concurrent processing servers.

• Tools for Administration:

• Oracle Applications Manager (OAM): An HTML-based tool for monitoring, diagnosing, and configuring the EBS system.

• Oracle Enterprise Manager (OEM): Used for managing, monitoring, and tuning application performance.

• Architecture & Environment:

• Application Tier: Managing the middle tier that processes business logic, including HTTP, Java, and

Forms services.

• Cloning & Backups: Handling environment copies for testing or production.

• Work on the entire lifecycle of an instance from implementation to potential upgrades for new environments as required

• Engage in day-to-day activities such as cloning, patching, performance tuning, capacity planning and monitoring all aspects of eBS system administration, user management, security, backup/disaster recovery, SR management, documentation, etc.

• Work with peers and extended teams to mentor, support and implement new and enhanced solutions to increase team productivity and improve Service Level Agreements (SLAs)

• Responsible for contribution and adherence to standards that ensure integrity and security of the enterprise’s data resources

• Undertake technical evaluation of new and/or prospective implementations and work with vendors where required

• Manage and work around issues or roadblocks in all phases of the SDLC lifecycle of the projects

• Performance tuning, problem determination, analysis and correction of Oracle E-Business Application environments

• Creating, maintaining, and reviewing environment procedure documentation (e.g. Instance Strategy and

Backup and Recovery Strategy)

• Emergency response in a 24*7 production environment

• Definition and implementation of high availability solutions using technologies such as Oracle RAC and application clustering, Backup and Disaster Recovery using Data guard, Oracle Recovery Manager (RMAN) configuration and Setup

• Provides guidance to the PMO on architectural decisions that have impact to/on the performance and scalability of the solution

• Define operational procedures and create/review system documentation (CDRLs and Standard Operating Procedures (SOPs) and any other documentation the government needs

CAPABILITES PACKAGE

An 8(a) small business vendor submittal shall be no more than ten (10) pages in 12-point Times New Roman font, single spaced, with one-inch margins (MS Word document) or Portable Document format (PDF). Page size shall be 8.5 x 11 inches; foldouts are permitted but will be assessed towards total page count.

The 8(a) small business vendor cover letter should include the following information:

• Company name, website address, location, Cage/DUNs number

• Point of contact (POC) information: name, phone number, fax number, website, and email address

• Company’s Small Business size, 8(a) graduation date. Please refer to Revolutionary Federal

Acquisition Regulation (FAR) Overhaul (RFO) Part 19 for additional detailed information on Small Business Size Standards. The RFO is available at https://acquisition.gov/far-overhaul .

• An acknowledgement of your registration for NAICS code 541519

• Qualification information (type & duration of employee experience directly relevant to the requirements)

• Level of involvement information (prime/sub-contractor) and timeframe(s) for work on similar projects Vendors responding to this RFI should include the following information:

• Responses to the items listed in the above section, Scope of Services.

• A paragraph of brief bullets pertaining to the following:

(1) Level of contractor’s interest (likelihood of submitting a proposal as a prime contractor)

(2) Demonstrated capability to perform or manage as a prime contractor or as a subcontractor for the technical data services described above

(3) Financial capability to perform as a prime contractor or as a subcontractor and execute task orders, https://acquisition.gov/far-overhaul

(4) Ability to provide additional services/capabilities in the event of an immediate surge requirement

(5) Potential teaming arrangement if likely to submit a proposal

(6) What experience (type and duration) the contractor’s employees have that are considered directly relevant to these systems

(7) Ability to support the DD 254 security requirement

(8) Ability for all directed contractor support personnel to have a security investigation that is higher or equivalent to a Tier 3 investigation and be enrolled into continuous evaluation

(9) Ability for all direct support contractor personnel to possess and maintains 8140 requirements

(10) Ability for contractor personnel that require access to Government-approved environments including but not limited to: OCI and CloudOne to possess an IT Level I access. IT Level I access requires a favorably adjudicated Tier 5 investigation.

Interested parties should provide a capabilities package to be included as part of the AF market research indicating their capability of the items stated in section “Scope of Service.”

RESPONSES

Interested and eligible 8(a) small business vendors under NAICS 541519 are requested to submit their Capabilities Statement in MS Word or PDF format due no later than 12:00 PM (EST) on Wednesday, 17 June 2026. Responses should be sent to Contracting Officer, Ms. Kortney Coalt, at kortney.coalt@us.af.mil and a courtesy copy to Mr. Jackson Rahe, at jackson.rahe@us.af.mil. The Government will not entertain telephone calls for this RFI; related questions may be emailed to the Contracting Officers.

SUMMARY

This is a Request for Information only; This RFI is issued solely for market research. The information provided within is subject to change and does not commit the Government. The AF has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY

mailto:kortney.coalt@us.af.mil mailto:jackson.rahe@us.af.mil