Malaysia-GBRS SOW_19Apr2021.docx

MALAYSIAN GROUND-BASED

RADAR SYSTEM (GBRS) PROGRAM

STATEMENT OF WORK (SOW)

FMS Case DB-D-QAA

FA8730-XX-X-XXXX

13 April 2021

Air Force Life Cycle Management Center (AFLCMC/HBN) PEO Digital: International & Foreign Military Sales (FMS) Programs Division Hanscom AFB, MA, 01731

United States Government (USG) information is furnished to the Government of Malaysia upon the condition that it will not be released to another nation without specific authority of the Department of the Air Force of the United States, that it will be used for military purposes only, that individual or corporate rights originating in the information, whether patented or not, will be respected, that the recipient will report promptly to the united states any known or suspected compromise, and that the information will be provided substantially the same degree of security afforded it by the Department of Defense (DoD) of the United States. Also regardless of any other markings on the document, it will not be downgraded or declassified without written approval of the originating U.S. Agency.

This document is for information only. No USG commitment to sell, lease, co-develop or co-produce defense articles is implied or intended.

DISTRIBUTION STATEMENT D: Distribution authorized to the Department of Defense (DoD) and U.S. DoD contractors only (Operations Security) (13 April 2021). Other requests for this document shall be referred to AFLCMC/HBN, Hanscom AFB, MA 01731.

WARNING: This document contains technical data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., Sec 2751, et seq.) or the Export Administration Act of 1979 (Title 50, U.S.C., App. 2401 et seq.), as amended. Violations of these export laws are subject to severe criminal penalties. Disseminate in accordance with provisions of DoD Directive 5230.25.

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DOCUMENT CHANGE RECORD

The following table records the complete history of the successive revisions of the present document.

RFP Version

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EXPORT-CONTROLLED TECHNICAL DATA

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Table of Contents

TABLE OF TABLES

Introduction Purpose This Statement of Work (SOW) describes the tasks required by the Contractor to: procure, ship, assemble, install, test and sustain a non-developmental Ground-Based Radar System (GBRS) for the Royal Malaysian Air Force (RMAF).

Description The Contract provides for the necessary equipment, transportation, construction, installation, testing, training, spares, engineering services, hardware, software, program management and data as defined by this SOW.

Terms “Government”, “U.S. Government (USG)”, “Air Force Lifecycle Management Center (AFLCMC)”, “U.S. Air Force”, “USG”, “AFLCMC”, “AFLCMC/HBN”, and “United States Air Force (USAF)” all collectively refer to any U.S. Federal Government entity authorized to execute and manage the contract by the responsible Procurement Contracting Officer (PCO). The term “Government Team” includes USG and End User, as represented by the U.S. Government through official communications.

The term “Contractor”, when used in this document, means the organization or entity which holds the awarded contract from the U.S. Government as well as any associated subcontractors, joint venture partners, and interdivisional transfer team members.

APPLICABLE DOCUMENTS

U.S. Government Documents Table 1 – Applicable Documents – U.S. Government Documentation Document Ref #

SAE Aerospace

AS5553C

Malaysia GBRS SOW

FA8730-XX-X-XXXX 15 13 April 2021 DISTRIBUTION STATEMENT D: Distribution authorized to the Department of Defense (DoD) and U.S. DoD contractors only (Operations Security) (13 April 2021). Other requests for this document shall be referred to AFLCMC/HBN, Hanscom AFB, MA 01731.

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Contractor Documents

Table 2 – Applicable Documents – Contractor Documentation

Order of Precedence Unless otherwise expressly noted herein or in the contract, in the event of a conflict between the text of this document and the text of the documents referenced herein, the text of this document takes precedence. Nothing in this document, however, supersedes applicable laws and regulations unless a specific exemption has been obtained.

Scope of Work The Contractor shall provide a GBRS in accordance with (IAW) the Contractor’s performance specification and the specifications detailed in Appendices A and B herein. The Contractor shall perform installation, testing training and spares delivery no later than twenty-four (24) months after contract award. The GBRS shall be comprised of the following:

a. One (1) Long Range Radar (LRR)

b. One (1) Local Control Node; two (2) Remote Control Nodes

c. Two (2) Ultra/Very High Frequency (U/VHF) Radios

d. One (1) Radar Tower

e. One (1) Radar Shelter

f. One (1) Radome

g. One (1) Uninterruptable Power Supply (UPS)

h. One (1) Generator

i. One (1) Complete Radar Maintenance Tool Set

Program Management General Program Management The Contractor shall use its established program management practices and policies to implement program management for the program. The Contractor shall implement a subcontract management process. The Contractor shall maintain ultimate responsibility to AFLCMC/HBN for the implementation of contract requirements when sub-Contractors are used to service or implement those requirements. The Contractor shall ensure relevant sub-Contractors are present for all formal meetings and reviews with AFLCMC/HBN during which aspects of their work will be presented or reviewed.

Status Report The Contractor shall submit a Status Report which includes the minimum requirements in Table 3.

Table 3 – Status Report Minimum Requirements

A001 Status Report / DI-MGMT-80368A/T Schedule The Contractor shall prepare and update an Integrated Master Schedule (IMS) that reflects all tasks required to complete this effort including Government dependencies. The total duration of the IMS shall cover the contract Period of Performance (PoP). The Contractor shall include in the schedule all work as defined in the SOW. The schedule shall identify all holidays and any shut down periods. The AFLCMC/HBN PCO approval of the IMS establishes the GBRS program schedule baseline. The Contractor shall not modify or clear the schedule baseline without the AFLCMC/HBN PCO approval.

A002 Integrated Program Management Data and Analysis Report (IPMDAR) / DI-MGMT- 81861B/T Travel The Contractor shall be responsible for all Contractor travel arrangements and costs necessary for accomplishing program requirements including required End User entrance and exit approvals, transportation to radar sites within Malaysia, and employee visas, permits, and passports.

Site Access and Security The Contractor shall supply personal and convoy security services for Contractor personnel working in End User country if required.

End User Sites The Contractor shall be responsible for the proper completion and submission of security pass applications to the AFLCMC/HBN Program Manager (PM) for all personnel who work on this project, including sub-Contractor personnel. The Contractor shall submit a list of personnel, application forms, photographs, and any other required documentation to the AFLCMC/HBN PM. The AFLCMC/HBN PM will coordinate initial base pass applications and subsequent renewals. The Contractor shall return the passes upon completion of work at each site.

CONUS Sites Foreign national Contractor personnel (i.e., non U.S. citizens) who require access to a USG installation or facility in support of this program need to request and obtain authority for each visit through the Foreign Visit System. The Contractor shall submit such requests through the responsible foreign embassy in Washington, D.C. at least forty-five (45) calendar days prior to the proposed site visit IAW Department of Defense Directive (DoDD) 5230.20.

The Contractor shall provide the following information on U.S. citizen personnel who require access to a USG installation or facility in support of the program to the AFLCMC/HBN PM for site access at least thirty (30) calendar days prior to the proposed site visit:

· Names of Contractor personnel

· Company representing

· Location to be visited

· Dates of visit Export Control The Contractor shall obtain all Technical Assistance Agreements (TAAs) and permits necessary to export defense articles and services in support of this Contract, as required. The Contractor shall provide AFLCMC/HBN, through a Contracts letter, a copy of any required U.S. State Department licenses or TAA’s.

Handling, communication, reproduction or export of sensitive controlled information and documents shall be IAW 15 Code of Federal Regulations (CFR) 730-780 Export Administration Regulations (EAR), 22 CFR 120-130 International Traffic in Arms Regulations (ITAR), DoD 5220.22-M, U.S. National Industrial Security Program Operating Manual (NISPOM) with Change 2, and National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, Rev2.

The Contractor shall review Contract Data Requirement List (CDRL) deliverables and determine if they are export controlled; and if so, mark the deliverables with their export license number.

The Contractor shall apply appropriate marking to documents releasable according to Contractor export license or TAA; for example, “Technical data in this document is releasable to Malaysia in compliance with TAA NNNN-YY.”

Data Management (DM) & Protection The Contractor shall perform DM functions for the duration of contract execution. The Contractor shall ensure appropriate use/release restrictions and control markings are placed on internal and CDRL deliverable documents generated by the Contractor in the performance of this Contract.

Data Accession List (DAL) The purpose of the DAL is to provide a medium for identifying Contractor internal data which has been generated by the Contractor in compliance with the work effort described in the SOW. The DAL is an index of the generated data that is made available upon request for the PoP of the contract. The Government can use the list to order data as cited in the contract. The Contractor shall prepare and deliver the requested documentation within five (5) business days.

A003 Data Accession List / DI-MGMT-81453B/T

Electronic Exchange of Files The Contractor shall use the DoD Safe Access File Exchange (SAFE) system (https://safe.apps.mil), to securely transfer files to the Government. The Contractor shall ensure that all files in support of this contract are securely transferred using encryption and recipient non-repudiation.

Program Conferences, Meetings & Reviews The Contractor shall schedule, establish agendas, generate presentation materials, document and track action items for conferences/meetings/reviews as described in this paragraph and its sub-paragraphs. The Contractor shall coordinate agendas with the AFLCMC/HBN PM five (5) business days prior to the delivery of the presentation materials. For video teleconferences (VTC)/Telecoms, meeting minutes will be coordinated and signed electronically.

The Contractor shall provide a teleconference bridge (audio only) and associated online collaboration environment as required which supports shared presentation capabilities which supports a minimum of 25 concurrent participants in support of program execution. The Contractor shall include a US telephone number teleconference bridge (audio only). Any online collaborative environment used will not require additional software to be installed on Government systems and must be accessible through a Government computer and Government network.

The Contractor shall combine required conferences, meetings and reviews whenever possible.

A004 Presentation Material / DI-ADMN-81373

Post Award Conference (PAC) The Contractor shall host a PAC at their Continental United States (CONUS) facility within thirty (30) calendar days after the contract effective date, or on a date mutually agreed to by the AFLCMC/HBN PM. The Contractor shall extend an invitation to AFLCMC/HBN and End User no later than five (5) business days after contract award. The PAC serves as a venue for the Contractor to present their program execution concept and plan. The Contractor shall cover the topics in the table below:

Table 4 – PAC Minimum Topics

Program Acquisition Reviews (PARs) AFLCMC/HBN will conduct an initial PAR 5-7 months after the PAC. Subsequent PARs will run semi-annually (two (2)/year) until completion of System Acceptance Test (SAT). The Contractor shall participate in each of the PARs on the dates provided by the AFLCMC/HBN PM. The Contractor shall host the first, and every other PAR after that, at their facility or virtually if travel is prohibited. The remaining PARs will be held in Host Nation or virtually if travel is prohibited. The Contractor shall deliver a presentation and discussion covering the following topics:

Table 5 – PAR Minimum Topics

Implementation Review The Contractor shall present recommended ancillary equipment and overall radar system design at the Implementation Review (IR). The Contractor shall conduct a GBRS site IR no later than two (2) months after returning to the US from the site survey, to present and obtain AFLCMC/HBN approval of the finalized system implementation for the GBRS to be installed at the site.

The Contractor shall comply with Entry and Exit Criteria for the IR as shown in the table below:

Table 6 – Entry Criteria for Radar System IR

The Contractor shall comply with Entry and Exit Criteria for the GBRS site IR as shown in the table below.

Table 7 – Exit Criteria for Radar System IR

Technical Interchange Meetings (TIMs) The Contractor shall conduct TIMs to address systems engineering, logistics, training, and other technical issues that require mutual resolution or further clarification. One (1) TIM per year shall be conducted via teleconference or in conjunction with another planned event.

Quality Assurance (QA) The Contractor shall use their established QA practices and policies, as well as industry best practices, to implement a QA program for the RMAF GBRS Program. The Contractors’ QA program shall be documented and listed on the DAL prior to PAR #1. The Contractor shall perform QA tasks in accordance with the QA processes described in the documents listed on the DAL.

A003 Data Accession List / DI-MGMT-81453B/T Supply Chain Risk Management (SCRM) The Contractor shall use its existing corporate SCRM practices and policies along with Industry best practices. The Contractor shall report any SCRM findings during scheduled PARs.

The Contractor shall operate IAW counterfeit prevention guidance in Standard Aerospace Equipment (SAE) Aerospace Standard AS5553C (Counterfeit Electronic Parts; Avoidance, Detection, Mitigation, and Disposition) to prevent procurement of counterfeit materials and parts including mechanical piece/parts and electronics components procured for sustainment of those systems and assemblies. The Contractor shall buy materials, including both hardware and commercial software, via a verifiable chain that includes original equipment manufacturers (OEMs), original component manufacturers (OCMs), and authorized distributors.

The Contractor shall notify the AFLCMC/HBN PCO, via letter, within four (4) calendar days of determining that any end item or material contained in supplies purchased for the program contains suspect counterfeit parts. The Contractor shall ensure that all suspected or confirmed counterfeit items are entered into the Government-Industry Data Exchange Program (GIDEP) system, which serves as the Department of Defense (DOD) central reporting repository.

Systems Engineering (SE) The Contractor shall use their established SE practices and policies, as well as industry best practices, to implement an SE process for the program. The Contractor’s SE process shall cover all aspects of the programs SE performance, including subcontracted items and services, to manage risk and ensure program performance and schedule requirements are met. The Contractor’s SE process, as well as artifacts which document its internal implementation, shall be documented and listed on the DAL prior to PAR #1.

A003 Data Accession List / DI-MGMT-81453B/T Configuration Management (CM) The Contractor shall use its established CM practices and policies, as well as industry best practices, as the basis to implement a Contractor hardware and software CM process for the GBRS program. The Contractor’s CM process, as well as artifacts which document its internal implementation, shall be documented and listed on the DAL prior to PAR #1. The Contractor will employ their Contractor Radar Specification as the GBRS product baseline. The Contractor shall classify changes to established baselines IAW Military Handbook (MIL-HDBK) 61B (SE) paragraphs 6.1.1.2 & 6.1.4.

The Contractor shall document and obtain approval for any Class I changes to the product baseline IAW the CM requirements in this document. Class I changes are defined as any change that will require a change to the procurement specification or contract due to performance, reliability, maintainability, survivability, electromagnetic characteristics, weight, balance, moment of inertia, or other technical requirements being outside of stated tolerances. Class I changes also include any change that adversely affects contract guarantees such as schedule, delivery or warranties. Class II changes represent form, fit & functional replacement for a component or subassembly that do not effect Class I requirements and shall be permissible without Engineering Change Proposal (ECP) submission as necessary to meet the system requirements.

The Contractor shall submit ECPs to request and document Class I changes and cumulative Class II changes to the requirements or product baseline. When the accumulation of Class II changes raise the overall impact to the system to a level equal to the impact of a Class I change, the Contractor shall submit the accumulated Class II changes to the Government Configuration Control Board (CCB) for review and approval prior to proceeding. The Contractor shall document Class II baseline changes and provide a summary of such changes in the Status Report.

Contractor submitted ECPs shall contain sufficient supporting data to justify and explain the proposed change, such as supplemental drawings, sketches, specifications, functional, physical characteristics, or manufacturer’s data sheets, audit configuration and control changes to these characteristics. When an ECP requires a formal change to the product baseline, the Contractor shall detail the specific changes as required by the proposed ECP changes.

A001 Status Report / DI-MGMT-80368A/T A003 Data Accession List / DI-MGMT-81453B/T A005 Engineering Change Proposal (ECP) / DI-SESS-80639E/T

Safety The Contractor shall implement a System Safety Program for the GBRS program using its established corporate safety and hazard management process. The Contractor shall make such documentation available in the DAL by the PAC. The Contractor’s System Safety Program shall address the system safety practices defined in sections 3 and 4 of Military Standard (MILSTD) 882E.

The Contractor’s System Safety Program shall include, but not limited to, the following safety management areas for the GBRS:

· Equipment layouts for each Configuration Item (CI) shall pose no health or safety hazards to personnel during normal system operations and maintenance activities.

· The Contractor shall declare and document hazardous materials and/or chemicals used during operations/maintenance IAW Federal Standard 313F. The Contractor shall make the hazardous materials documents available in the DAL by the PAC.

· The Contractor shall assess, identify, and document system safety risks associated with setup, teardown, and transport of the System.

· The Contractor shall assess, identify, and document system safety risks associated with the System’s prime power and Heating, Ventilation and Air-Conditioning (HVAC) systems.

The Contractor shall identify any active and closed safety issues in the Status Report and present them at the PARs.

A001 Status Report / DI-MGMT-80368A/T A003 Data Accession List / DI-MGMT-81453B/T Site Survey Planning The Contractor shall submit and obtain AFLCMC/HBN approval of a Site Survey Plan prior to the beginning of site survey activities. The Contractor shall, at a minimum, utilize the site survey to identify site preparation tasks and dependencies which need to be resolved prior to installation and obtain or build site and facility layout diagrams and other information required for the SPRIP. The Contractor’s Site Survey Plan shall include, at a minimum, items included in Table 8.

Table 8 – Minimum Requirements of Site Survey Plan

A006 Technical and Management Work Plan (Site Survey Plan) / DI-MGMT-81117A Electromagnetic Capability and Interference As part of the Site Survey, the Contractor shall conduct an electromagnetic site survey to assess the electromagnetic environment in which the radars will operate. The Contractor shall submit a RSM Control Plan which de-conflicts the GBRS systems with Civil and Military Air Traffic Control operations. The RSM Control Plan shall identify projected operational limitations of the radar given the survey environment. The RSM Control Plan shall include radar operating frequencies to support End User request for frequency authorization.

The Contractor shall implement frequencies in the radar compliant with the frequency authorization provided by the End User.

A007 Radar Spectrum Management (RSM) Control Plan / DI-MISC-81114 Site Survey Conduct The Contractor shall visit site(s) and perform a site survey IAW the approved Site Survey Plan (A006 - Technical and Management Work Plan (Site Survey Plan). The Contractor shall conduct informal out-briefs to the End User Program Committee. The Contractor shall provide a SPRIP inclusive of the primary and remote sites.

A008 Site Preparation Requirements and Installation Plan / DI-MGMT-80033A Site Readiness Review Approximately thirty (30) calendar days prior to Installation and Checkout (INCO) activities, the Contractor shall inspect the Radar site(s) to determine readiness for installation. The Contractor shall determine that the preparation tasks were completed IAW the requirements specified by the Contractor in the SPRIP (A008 Site Preparation Requirements and Installation Plan).

Installation and Checkout (INCO) The Contractor shall perform INCO of the GRBS system. AFLCMC/HBN and the RMAF reserve the right to witness any INCO activities. Units failed during INCO shall be replaced or repaired by the Contractor at Contractor cost. Determination of repair or replace will be made by the Contractor. Repaired items shall meet original specifications. The Contractor shall utilize their own tools and/or test equipment required to complete INCO.

TEST AND EVALUATION

The objective of the test and evaluation period is to verify the approved design, installation, integration, and performance of the GBRS system.

Test Procedures The Contractor shall prepare and submit System Acceptance Test (SAT) procedures.

A009 Test Procedure (SAT Procedures) / DI-NDTI-80603A/T Test Program Management The Contractor shall coordinate all phases of their test efforts with the AFLCMC/HBN PM to ensure the successful completion of the test program.

Test Notification The Contractor shall notify the AFLCMC/HBN PCO, via email, of SAT to be conducted a minimum of sixty (60) calendar days prior to the test being conducted to ensure AFLCMC/HBN and the End User witness the test. The Contractor shall re-conduct tests, at Contractor expense, that were conducted without proper notification to AFLCMC.

Test Witnessing AFLCMC/HBN and the End User will witness the SAT of the radar system in the End User country.

Test Equipment The Contractor shall provide, for the duration of the test required, test equipment (calibrated), software, cables, material, supplies, and documentation necessary to conduct the tests outlined in the approved test procedures (A009 – Test Procedure (SAT Procedures). The test equipment will be returned to the Contractor at the completion of the test.

Test Failure Reporting The Contractor shall investigate deficiencies and anomalies discovered during test and test-related activities in order to determine their root cause. The Contractor shall record deficiencies and anomalies detected during formal test events in a System Problem Report (SPR). The purpose of the SPR is to provide a vehicle for tracking deficiencies and anomalies until closure. The Contractor shall propose the appropriate category and priority for noted system deficiencies IAW USAF Technical Order 00-35D-54. The AFLCMC/HBN PM will review proposed category and priority designations for identified deficiencies within five (5) calendar days of receipt and will approve or modify as deemed appropriate. The AFLCMC/HBN PM has ultimate authority for the categorization and prioritization of each deficiency and is responsible for the final category and priority assignment in case of disagreement between AFLCMC/HBN and the Contractor. The Contractor shall deliver a fully compliant system, with no Category I (Emergency and Urgent) or Category II (Urgent) deficiencies which lack a mutually agreed to corrective action plan. All deficiencies shall be recorded and include relevant test conditions, test results, statement of cause, remedial actions taken, mission impact, categorization, and prioritization.

The Contractor may propose closure plans for Category II (Urgent) deficiencies in order to allow for the close out of test events as described in the exit criteria described in this document for test events. When closure plans are proposed, and agreed to by the AFLCMC/HBN PM, the Contractor shall retain sole responsibility to resolve the noted deficiency.

The Contractor shall repeat appropriate test activities in order to verify test compliance anytime the system is changed in order to address a recorded deficiency. The Contractor shall conduct regression testing following the correction of the failure or any modification that may change the results of the prior testing.

The SPRs shall be delivered as part of the SAT reports. The status of the SPRs shall be reported in the Status Report.

A001 Status Report / DI-MGMT-80368A/T A010 Test/Inspection Report (SAT Report) / DI-NDTI-80809B/T Test Readiness Review (TRR) Prior to the beginning of SAT, the Contractor shall conduct a TRR to assess completeness of planning and procedures, site and resource availability, and test item status. The TRR shall take place not more than five (5) business days prior to scheduled start of formal test events. The Contractor shall review, at a minimum, the following information during the TRR:

· List of Test Participants

· AFLCMC/HBN and End User support requirements

· Objectives

· Procedures

· Limitations

· Configuration(s) to be tested

· Summary of site inspection results for sites covered in current round of testing

· Dry run results / readiness assessment

· Status of deficiencies from prior test events

· Daily test execution schedule The Contractor shall meet the following Entrance criteria prior to conducting TRR:

· AFLCMC/HBN Test Procedures for the test event under review (CDRL A009) approved

· No Category I or Category II (Urgent) deficiencies discovered during dry runs or Contractor test readiness assessments

· No open Category I or Category II (Urgent) deficiencies outstanding from previous test events The Contractor shall obtain approval from the AFLCMC/HBN PM after each TRR before proceeding with associated formal test activities. Approval to proceed will be granted once defined TRR exit criteria have been met. The Contractor shall meet the following Exit criteria to complete the TRR and proceed to test execution.

· Configuration of system under test has been defined and agreed to by the AFLCMC/HBN PM

· All known system deficiencies have been identified and disposition documented

· AFLCMC/HBN PM approval of proposed deficiencies and deficiency category assignments

· Action items identified during the TRR, related to the test, are closed/resolved to the AFLCMC/HBN PM’s approval System Acceptance Test (SAT) The Contractor shall conduct a SAT with AFLCMC/HBN approved procedures. The SAT will be witnessed by AFLCMC/HBN and the End User. The Contractor shall submit a SAT report upon completion of testing. AFLCMC/HBN will determine the end of the SAT event based upon successful completion of the test procedures with no Category I (Emergency and Urgent) or Category II (Urgent) deficiencies. The Contractor shall resolve SPRs according to mutual agreement between the Contractor and AFLCMC/HBN. The Contractor shall repeat failed tests at Contractor expense.

At successful completion of SAT, a no-cost Department of Defense Form 250 (DD-250) will be issued to allow transfer of custody back to the End User and start of warranty. At approval of the SAT Report, a final DD-250 shall be issued signifying completion of the radar system installation and acceptance.

A010 Test/Inspection Report (SAT Report) / DI-NDTI-80809B/T

Technical Data Package (TDP) Upon completion of SAT, the Contractor shall provide a TDP to enable the End User to operate and maintain the GBRS System. The Contractor shall provide the following documents and ensure these documents are exportable to the End User:

· Site Layout drawings

· Power interconnect drawings

· Site Equipment Connection Diagrams

· Interface Control Documents (ICDs)

· System layout drawings

· Equipment layout drawings

· ICDs

· Network diagram to include the IP addressing scheme, virtual Local Area Networks (LANs), and network protocols

· Software Installation Description Document A011 Technical Data Package / DI-SESS-80776B

LOGISTICS

Logistics for the radar systems incorporates the below efforts to ensure efficient delivery, high Operational Availability (Ao) through supported maintenance construct and training, and thorough documentation of system and component status. The Contractor shall provide an Integrated Logistics Support Plan (ILSP) detailing their overall approach to logistics.

A012 Integrated Logistic Support Plan / DI-PSSS-82281/T Packaging, Handling, Storage and Transportation (PHS&T) The Contractor shall be responsible for all PHS&T of items and equipment (other than items provided as Government Furnished Equipment (GFE)) required to fulfill the terms of this contract. The Contractor shall be responsible for all transportation from Contractor facility to End User location. The Contractor shall coordinate with the Defense Contract Management Agency (DCMA) and the AFLCMC/HBN PM for inspection prior to packaging material for shipment. The Contractor shall package, label and ship all materials IAW ASTM D3951-18, Standard Practice for Commercial Packaging, and the intended mode(s) of transportation/shipping. The Contractor shall comply with DoD Manual 4140.65-M, Issue, Use, And Disposal of Wood Packaging Material (WPM).

The Contractor shall notify the AFLCMC/HBN PM fourteen (14) calendar days prior to freight shipment from the Contractor Facility to the End User location. The Contractor shall provide shipment information to include the number of containers/pallets, inventory of items, and tracking numbers. The Contractor shall have available the daily point-to-point status for items in transit to End User country and shall maintain accountability for items in their possession during PHS&T activities for which they are responsible. The End User will be responsible for clearing items shipped through End User Customs. After clearing End User Customs, the Contractor shall provide transport of freight from the port of entry directly to the installation site. If the items cannot be moved directly to the installation site, End User will designate a temporary storage area to be provided at no cost to the Contractor. Forward movement of the freight from the temporary storage area to the installation site(s) will be the responsibility of End User.

Shipping Readiness Review (SRR) The Contractor shall conduct a SRR immediately following factory testing to review the completion of export requirements prior to shipping. Exit criteria for the SRR shall be:

1) Transportation and shipping plans completed (commercial and company best practices)

2) All required Commerce and State Department approvals / licenses acquired for shipment of program equipment and software

3) Shipping arrangements, documentation and process with the Contractors’ freight forwarder (and other pertinent carriers) established and completed Master transportation schedule / timeline developed to complement the master schedule.

A004 Presentation Material / DI-ADMN-81373 Spares The Contractor shall provide critical spares that allow the GBRS system to maintain operational availability with a ninety-five (95%) confidence level for two (2) years. The Contractor shall only deliver new spares, not refurbished spares, except for spares requiring repair after use during INCO and SAT. The Contractor is authorized to use End User spares to support INCO and SAT. The Contractor shall repair or replace, as appropriate, End User spares that were consumed, damaged or degraded during INCO and SAT. The failed items shall be repaired or replaced by the Contractor consistent with timelines defined in SOW Section 7.8 Warranty.

Critical spare(s) are defined as any part or parts of the GBRS that if it becomes inoperable or damaged will impede or degrade the capability of the GBRS in such a way that the GBRS will be unable to detect, track or interrogate air and/or maritime targets at the contractor’s nominal probability of detection or target load.

Support Equipment The Contractor shall provide support equipment for the installation and maintenance of systems provided during this program. The Contractor shall provide Calibration Sheets for certified test equipment on the DAL thirty (30) days prior to shipment to end user.

A003 Data Accession List / DI-MGMT-81453B/T Obsolescence Management The Contractor shall perform obsolescence management. The Contractor shall notify the AFLCMC/HBN PCO within ten (10) days of identifying an obsolescence. The Contractor shall follow up the notification and provide recommendations for remediation / mitigation to the AFLCMC/HBN PCO in the event of an item going obsolete during the PoP. The Contractor shall include obsolescence issues in the Status Report.

A001 Status Report / DI-MGMT-80368A/T Software Licenses The Contractor shall ensure all software licenses and components of the contract are releasable and transferable to the End User.

The Contractor shall provide application lifecycle and renewal plans to include, at a minimum, software originator and developer information, type of license, cost of use, and cost per use, third party providers and software (SW) version. The Contractor shall register software to the End User upon activation for warranty purposes and provide a list of third party vendors who can support system software in End User country.

Software Product Package (SPP) The Contractor shall provide a SPP that allows the end user to rebuild the GBRS system. The Contractor shall provide all reloadable SW and instructions on a complete compact disk/digital video disk (CD/DVD) or “Gold Disk.” The Contractor shall install a soft copy of all Gold Disk material on the workstations located in the radar shelter. The Contractor shall include all workstation and operating system SW on the Gold Disk.

A013 Software Product Package / DI-IPSC-82090C/T Technical Orders, Manuals and Publications The Contractor shall provide Commercial-Off-the-Shelf (COTS) Technical Manuals that support the delivered capabilities. COTS Technical Manuals distribution and use will be governed by the manufacturer’s End User License Agreement (EULA). Technical Manuals shall be written in the English language. The electronic version of the Technical Manuals shall be available on the radar terminals.

The Contractor shall produce Supplements to COTS Manuals when the COTS manuals do not provide instruction specific to the configuration. Supplements to COTS Manuals may also be Contractor-produced Technical Manuals and Publications. The COTS Supplements or Contractor-produced Technical Manuals and Publications shall define the selection, from the range of possible selections, for a particular function/capability (software selection) specific to the user’s required configuration. The supplemental information shall include the installation diagrams to include communications systems (voice and data). The Technical Manuals and Publications shall reference and require use of the delivered software CD/DVDs in the instruction to operate and maintain the systems. The Contractor shall validate Contractor Produced Supplements to COTS Manuals and Contractor Produced Technical Manuals/Publications and list the results on the DAL.

The Contractor shall identify copyrighted material proposed for usage and shall obtain the written approval of the copyright owner. The Contractor shall furnish copyright release and signed statements from respective vendors, giving AFLCMC/HBN and customers’ permission to reproduce and use copyrighted information via letter.

When the Contractor produces changes to documentation that would normally be change pages, the Contractor shall deliver a complete document with changes indicated. The changed document shall be delivered with a combined redelivery of a fully complete packaged CD/DVD. The Contractor shall provide changes in soft copy through the end of Contractor Logistics Support (CLS).

A003 Data Accession List / DI-MGMT-81453B/T A014 Commercial Off-The-Shelf (COTS) Manuals / DI-TMSS-81815/T A015 Commercial Off-The-Shelf (COTS) Manual Supplemental Data (Contractor Produced Supplements to COTS Technical Publications/Manuals) / DI-TMSS-81816 Warranty The Contractor shall warrant the hardware/software (HW/SW) items delivered against this SOW to be free from defects due to faulty design, material or workmanship for a period of twelve (12) months from the date of system acceptance. Warranty for the radar shall start immediately after completion of each successful SAT event. The Contractor shall register all warranties in the name of the End User.

The Contractor shall repair or replace any defective item or component. The Contractor shall return items to be repaired no later than six (6) months from the date it reaches the Contractor’s facility to the date that it is shipped from the Contractor’s facility. The Contractor shall ship replacement items no later than twelve (12) months from receipt of the item at the Contractor’s facility. Removal of any failed item from the system and shipment to Contractor's facility is the responsibility of the End User. The Contractor shall be responsible for return shipment to the End User.

The Contractor shall provide error corrections (bug-fixes), updates, and new releases for all Contractor software. If a software warranty problem is identified that creates a negative impact to Operational Functionality of the System, the Contractor shall act immediately to develop a fix for a software defect and will identify the resolution. The Contractor shall provide correction software releases and technical manual updates to reflect these software changes during the warranty period.

Warranty start and end dates shall be documented in the Warranty Performance Report (WPR). The Contractor shall identify and document all warranty coverages in a WPR. The Contractor shall provide Hardware Warranty & Return Maintenance Authorization (RMA) services during the warranty period.

The WPR shall include the following:

· Warranty process to include Points of Contact (POCs) and addresses for repair and return actions of warrantied assets

· Shipping and receiving process to include POCs and addresses

· Disposition of failed equipment

· Parts consumed A014 Commercial Off-The-Shelf (COTS) Manuals / DI-TMSS-81815/T A015 Commercial Off-The-Shelf (COTS) Manual Supplemental Data (Contractor Produced Supplements to COTS Manuals and Contractor Produced Technical Manuals) / DI-TMSS-81816 A016 Warranty Performance Report / DI-SESS-81639A Interim Contractor Support (ICS) The Contractor shall provide ICS services for two (2) years after successful SAT. ICS will consist of bi-annual visits to conduct routine maintenance, on-the-job-training and the installation/update of SW patches. The Contractor shall perform routine maintenance utilizing company and industry standards and best practices. There will be four (4) scheduled visits, each with two (2) engineers, throughout the ICS period. Each visit will be scheduled for fourteen (14) days, to include travel. The Contractor shall provide five hundred (500) hours of technical service desk support during ICS period. Service Desk Support hours will cover engineering services to investigate, diagnose and recommend fixes to existing system issues highlighted by End User requests.