PWSMFH_Refuse_23June15.doc

PERFORMANCE WORK STATEMENT

FOR

INTEGRATED SOLID WASTE MANAGEMENT

Military Family Housing Brick Quarters and Turtle Pond Wright Patterson AFB, OH 45433 June 2015

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform refuse and recycling collection of Military Family Housing (MFH) units at Wright Patterson Air Force Base (WPAFB), Ohio as set forth in this Performance Work Statement (PWS). The contractor shall perform to the standards in the contract as well as all local, state, and federal regulations. Estimated workload factors are in Appendix A and collection areas are in Appendix B.

1.1. COLLECTION REQUIREMENTS.

1.1.1.1. Integrated solid waste management. Empty refuse/recycling containers per schedule weekly. The contractor shall establish initial vehicle routes and collection schedules to meet the requirements of Appendix A and submit these routes and schedules to the Contracting Officer (CO) or Contract Administrator (CA) for approval within ten (10) work days prior to start of contract performance. The contractor may propose adjustments to the schedule; however these changes must be reviewed and approved by the Contracting Officer’s Representative (COR) before going into effect. Historical frequency tables are located at Appendix A, Table A2. When the contractor completes service at a location there shall be no litter, waste, and recyclable material on the ground within a five (5) foot radius of the container.

1.1.1.2. Reserved.

1.1.2. Military Family Housing (MFH) (Non-Privatized)

1.1.2.1. Refuse. Refuse containers will be placed at the curb by MFH occupants on scheduled pickup day. The contractor shall place the containers in an upright position with the lids securely in place (closed) after emptying. Pickup shall be accomplished once per week. The contractor shall clean up any spills, debris, etc. while collecting refuse at each location.

1.1.2.2. Recycling. Recycling containers will be placed at the curb by MFH occupants on scheduled pickup day. The contractor shall place the containers in an upright position after emptying. Pickup shall be accomplished once per week. At no time shall the recyclables be mixed with other types of waste.

1.1.2.3. Yard and Wood (Organic) Waste. Yard and wood waste bagged or four (4) feet in length will be placed at the curb by MFH occupants on scheduled pickup days. The Contractor shall dispose of excess refuse (including Christmas trees) resulting from holidays at no additional cost to the Government.

1.1.2.4. Bulk Item Pickup. In addition to the scheduled solid waste collections, the contractor shall furnish services for collection of and disposals of non-compactible refuse and other items that will not fit into the regular vehicle. Collections shall be made on the regular collection day. The Contractor shall note any items that will not fit into the compactor vehicle on the regular route and shall return later that day with an appropriate truck to pick them up. Occupants will place bulk items at the curb. Bulk items may consist of (but are not limited to) furniture, consumer electronics and appliances that do not contain Ozone Depleting Substances.

1.1.3. Over and Above Requirements. The contractor shall provide the following services when requested.

1.1.3.1. On Call Dumpster. The Contractor shall furnish on call collection services for Military Family Housing. These services shall include providing 8 cubic yards containers as required. The COR will provide instructions to the Contractor: 1.) when to deliver and where to place the containers; 2.) when to empty containers; and 3.) when to permanently remove the containers. The Contractor shall respond within one (1) business day of notification. All containers provided by the Contractor will be clean and odor-free upon arrival of designated site.

1.1.3.2. Reserved.

1.1.3.3. Public/Common Use Refuse Receptacles. Contractor shall empty, collect, and dispose of all waste in government furnished containers at the locations designated in Appendix A on the scheduled pick up day. Frequencies are weekly.

1.1.3.4. Reserved.

1.1.3.5. Reserved.

1.1.3.6. Reserved.

1.1.4. Inclement Weather Schedule. The contractor shall collect refuse and recyclable material during periods of inclement weather. In cases of severe weather, the CO, CA or COR may authorize exceptions. When exceptions are granted all missed collections shall be performed within 24 hours after the severe weather has terminated.

1.1.5. Route Parameters. The contractor shall propose collection schedule and routes to the base through gate(s) 9A and 12A located on US Highway/State Route 444 to the CO for acceptance ten (10) workdays prior to start of contract performance for approval. MFH/Turtle Pond Collection shall be made between the hours of 7:30 a.m. to 5:00 p.m., Monday through Friday. Collection operations outside these hours shall require prior coordination of the CO, CA or COR.

1.1.6. Points of Collection.

1.1.6.1. Collection Stations. Collection stations (Appendix A, Table A2) for refuse and recyclable materials at their permanent location (100 units – 90 brick quarter units (includes one farm house), and 10 on Yount Drive) shall be returned to their original location after emptying. Also, collection of refuse at their permanent location at the public/common area shall be emptied.

1.1.7. Reserved.

1.1.8. Government Approved Containers. Refuse containers shall be between 60 and 96 gallon brown wheeled containers with lid, and recycling containers shall be 18 gallon blue recycling bins and/or plastic bags with ties. The Contractor shall pick up debris including grass clippings and tree branches placed at the collection stations in boxes, cans, tied bundles, or other containers in the same manner as if it were a specified container, provided no single item exceed six (6) feet in length. Collection at the public/common area shall normally be from 36-gallon metal containers with plastic inserts. Upon emptying these containers the Contractor shall line the inserts with a leak proof 1.01 Mil X 30 gallon capacity plastic trash bag.

1.1.8.1. Missed Containers. The Contractor shall collect refuse and/or recycling items at missed pickup points at no additional cost to the Government. Such collections shall be by notification by the COR, CA, or CO. If a container is blocked at the scheduled pickup time, the contractor shall notify the COR by phone and return to empty the container at a later time, but the same working day.

1.1.8.2. Containers. The Contractor shall purchase new brown containers with lid/18 gallon blue recycling bins when requested by the COR. The Contractor shall assure that WPAFB is clearly stenciled on all replacement containers. Quality of containers/bins, purchased by the Contractor, shall be equal to or better than containers replaced.

1.1.8.3. Dumpster and Container Cleaning. The Contractor shall deliver clean on-call dumpsters and clean individual containers located at the public/common area, as needed.

1.1.9. Maintaining Containers and Collection Area. The contractor shall return all bulk containers, to include but not limited to, totes and recycling bins to the curb after servicing, in an upright position with the lids securely in place (closed). The contractor shall clean up all spills, debris, on the ground as a result of the refuse service within five (5) feet of the container when servicing a location. The Contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, and other potential obstructions. The contractor shall collect debris placed at collection stations; for example, tree branches, sacks, cartons, boxes, cans, tied bundles, or other containers.

1.1.10. Weighing of Vehicles. The contractor shall submit a monthly report to the COR (para 1.5) that includes weight tickets that reflect the disposed tonnage figures, date of disposal, and type of vehicle.

1.2. Reserved.

1.3. DISPOSAL.

1.3.1. Off-Base Disposal. The contractor shall transport and dispose of all municipal solid waste at a permitted off-base disposal site. A copy of the landfill(s) operating permit that material is transported to shall be provided to the CO. The contractor shall transport recyclable commodities to an off-base material recovery facility. The contractor shall dispose in accordance with existing local, state, and federal regulations. The contractor shall provide any permits or fees associated with the use of off-base disposal locations. (The Contractor shall provide certified weight tickets for validation of refuse removed from Wright-Patterson AFB, Oh with billing.)

1.3.2. Reserved.

1.3.3. Items That Do Not Appear To Be Refuse. The Contractor shall not dispose of any material which appears to have been inadvertently placed near the collection point, unless such material is designated as refuse by the COR. If this situation should occur the contractor shall notify the COR.

1.3.4. Familiarization With Work Site. The Contractor shall contact the CA, or COR before starting initial site operations to become familiar with all details of the work and working conditions. The contractor shall advise the COR of any discrepancies before performing any work.

1.4. EQUIPMENT MAINTENANCE. The contractor shall furnish containers that match the color scheme of the base. The contractor shall maintain all contractor and government provided containers ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition, with no leaks. They must remain easily accessible to customers. The contractor shall perform all cleaning, painting, repair and other maintenance tasks off-base. Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris, and pests. Contractor vehicles and equipment shall not have any waste or equipment leaks such as oil or hydraulic fluid. Should any contractor vehicles or equipment have any leaks, the contractor shall clean up.

1.5. REPORTS, RECORDS AND BILLING.

1.5.1. MFH Refuse/Recycling. The Contractor shall provide weight slips for each load (full, three-quarters, one-half, or one-quarter) carried on each trip in order to calculate the generation fee for Greene County. Weight slips shall be in accordance with 1.5.1.1.

1.5.1.1. Weight Slips. The Contractor shall have all vehicles used in collection of recyclable material weighed prior to and after the end of each collection run. Incoming and outgoing vehicle weights shall be recorded for each vehicle processed. The Contractor shall compile the data, convert load size to tons, tally weight slips and submit to the COR, showing total tons. The generation fee report shall be submitted to the COR no later than the fifth working day of the month, following the month in which the work was completed.

1.5.1.2. Tonnage Conversion. To convert load size to tons, the Contractor may establish a conversion factor (so many tons per load) for purposes of reporting. The Contractor shall verify and appropriately adjust this conversion factor at least once every three (3) months. The Contractor's method of arriving at this conversion factor shall be subject to review and acceptance by the COR.

1.5.2. Reserved

1.5.3. Documentation and Records. All documentation, records, schedules, as described in this PWS, that the Contractor provides becomes the property of the Government and shall be turned over to the Government at completion of the contract. The Contractor shall keep those items current at all times. If requested by the Government, original documentation and records shall be available within two (2) business days.

2. SERVICE SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

workday contractor received notification.

2.1. Performance Assessment.

2.1.1 Periodic Validation. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validation will be conducted on a scheduled basis (weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

Any unacceptable inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the COR.

Exceeding the performance threshold for any performance objectives may result in a warning or letter of concern from the CO.

Exceeding the performance threshold of these performance objectives for any two, or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.1.2. Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed after notification by the CO or COR.

Exceeding the performance threshold for performance objective in any one month period may result in a warning or letter of concern from the CO.

Exceeding the performance threshold for performance objective for any two, or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.2. Periodic Progress Meetings. If required, the CO, CA, COR, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues should be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

Contracting will put the minutes in writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor and a copy placed in the official contract file. The contractor will be given the opportunity to review meeting minutes. If the contractor does not concur with the minutes, the contractor shall provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. SERVICES. The Government shall provide, the services listed below:

3.1.2. Emergency Medical Services. The Government will provide emergency medical treatment and emergency patient transportation service for Contractor personnel who are injured or become critically ill during the performance of this contract. The Contractor shall reimburse the Government for the cost of medical treatment and patient transportation service at the current impatient or outpatient treatment rate, as appropriate.

3.1.2. Security Police. The Government will provide general on base Security Police service. Security police phone extensions are 911 or 257-9111 (cell) for emergencies, and 257-6516 for routine calls.

3.1.3. Forms and Publications. Any forms and publications expressly required to perform the work in this PWS, may be obtained via the Internet at www.wpafb.af.mil/formspubs.html.

3.1.4. Protection of Government and Personal Property. Damages to Government property shall be repaired or damaged property replaced at no expense to the Government. If the Contractor does not satisfactorily repair or replace the damaged property, the Government reserves the right to make the necessary corrections. The Contractor shall reimburse the Government for consequential damages and for all materials and labor used for the corrections.

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL. The contractor shall develop and maintain a quality program to ensure integrated solid waste management are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Summary. The CO will notify the Contractor of acceptance or required modifications to the plan. The Contractor shall make appropriate modifications (at no additional cost to the Government) and obtain acceptance of the plan by the CO before the contract start date. The Government has the right to require revisions of the Quality Control Plan (at no cost to the Government) should the incorporated plan fail to control the quality of the services provided at any time during contract performance.

4.1.2. Performance Evaluation Meetings. The Contractor may be required to meet with the CO as necessary during the term of the contract. However, if the Contractor requests, a meeting will be held whenever a Contract Discrepancy Report (CDR) is issued. The written minutes of all performance evaluation meetings shall be prepared by the Government and signed by the Contractor, CO, CA and COR. Should the Contractor not concur with the minutes, the Contractor shall so state any areas of non-concurrence in writing to the CO within ten calendar days of receipt of the signed minutes. The minutes will be included in the contract file.

4.2. QUALITY ASSURANCE. The government will inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

4.3. GOVERNMENT REMEDIES. FAR 52.212-4, Contract Terms and Conditions-Commercial Items will provide the guidance for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.4. HOURS OF OPERATION.

4.4.1. Military Family Housing (Brick Quarters) and Turtle Pond. The Contractor shall perform refuse and recycling collection required under this contract during the following hours: 7:30 a.m. to 5:00 p.m., Monday through Friday, except Federal holidays. The Contractor may work, with prior approval of the CO, CA or COR, extended hours to ensure timely completion of work at no additional cost to the Government.

4.4.2. Recognized Holidays. The Contractor is not required to provide service on the following days: New Year’s Day, Martin Luther King Day, Presidents Day, Good Friday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday. The Contractor shall provide a holiday collection schedule, in writing, to the CO, CA and COR, at the beginning of each option year and when any changes occur.

4.5. SECURITY REQUIREMENTS.

4.5.1 Contractor/employee Base Pass and Identification, Special Clearances and Vehicle Passes. The contractor shall comply with all requirements and procedures IAW FAR 5353.242-9000, Contractor access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

4.6. CONTINUATION OF CONTRACTOR SERVICES DURING BASE EXERCISES, LOCAL EMERGENCIES OR CONTINGENCIES, AND IMPLEMENTATION OF LOCAL CONTINGENCY PLANS. . All services to be performed under the contract has determined to be essential and shall be performed during (and/or in support of, whichever is appropriate) base exercises, local emergencies or contingencies and implementation of local contingency plans.

The Contracting Officer will notify the contractor in the event that the contractor is relieved from performing any of the services specified above.

4.6.1. Unforeseen Base Closures and/or Delay. When an unforeseen base closure occurs on a regularly scheduled day of work, the work, shall be completed on the following work day, providing the base has been reopened. The Contractor shall reschedule the work to any day satisfactory to the CO, CA or COR.

The contractor is responsible for notification of his/her employees.

The contractor can obtain information regarding Base closure and or delay from the list below. The contractor is responsible for notification of his/her employees.

Television Stations - WHIO 7

WDTN 2

WKRC 12

WKEF 22

Radio Stations

- WHIO 1290AM

WIZE 1360AM

WHKO 99.1 FM

WTUE 104.7FM

WFCJ 93.7 FM

WING 102.9FM

WBNS 1460 AM

WBZI 1500AM

WKRC 550AM

KISS 107.5FM

WING 1410IS

WLW 700AM

4.7. Reserved.

4.8. Reserved.

4.9. CONTRACTOR PERSONNEL.

4.9.1. Point of Contact (POC). The Contractor shall provide a POC) who shall be responsible for the performance of the work. The name of this person and an alternate shall be designated in writing to the CO and COR within 10 days after contract award. The Contractor shall provide home and business telephone numbers for the POC and alternate (s) where these persons may be contacted outside of normal duty hours. The POC or alternate (s) shall have full authority to act for the Contractor, including contractual signatures, on all contract matters relating to the daily operation of this contract. The POC or alternate shall be required to meet with Government personnel regarding problems within 60 minutes after notification. The POC or alternate shall be on site during normal duty hours and contingencies requiring work beyond normal duty hours. After normal duty hours, the POC or designated alternate shall be available within 60 minutes.

4.9.2. Contractor Employees. Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees. The Contractor shall furnish an identifying badge, which shall include as a minimum, the person’s name, the name of the Contractor, and the words "Housing Refuse Collection ". Each employee shall wear the badge on outer clothing, on the front of the body between the neck and waist, so that the badge is visible at all times. These badges shall also include a current picture of the employee.

4.9.3. Employee Conduct. The Contractor shall comply with the requirements set forth in the performance work statement and in WPAFB regulations concerning conduct of employees as referenced herein. Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles, to include Contractor owned vehicles, on WPAFB per WPAFB Sup. 125-14.

4.10. SAFETY REQUIREMENTS AND REPORTS.

4.10.1. Safety Requirements and Reports. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements, Base Safety and Fire Prevention regulations, Air Force regulations and other measures deemed applicable by the Base Grounds Safety Office. Provide a verbal report (within one hour) to the COR of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the COR within five (5) calendar days of each occurrence. If the Government elects to conduct an investigation of the accident/mishap, the Contractor shall cooperate fully and assist Government personnel in the conduct of investigation until the investigation is completed.

4.11. Reserved

4.12. Quality Control Plan. The Contractor's QCP must identify the processes and procedures the contractor will use to track compliance with the Safety and Health Plan, and the process and procedures used to correct violations.

4.13. Safety and Health Plan. It is the contractor's sole responsibility for compliance with the Occupational Safety and Health Act (OSHA) (public Law 91-596). The Contractor must submit a Safety and Health Plan and corresponding site safety checklist to the CO Officer ten (10) days after contract award. The contractor's plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety & health violations and/or uncontrolled hazards in contractor work areas. Additional, installation specific references and policies may be included/attached to this section. The plan shall: demonstrate a management commitment to employee safety and health;

a. identify the application of the safety and health plan to subcontractors;

b. identify the roles and responsibilities of the following individuals:

i. Management;

ii. Supervisors;

iii. Employees;

iv. Safety Coordinator;

c. identify applicable safety rules and regulations;

d. include a worksite hazard analysis to include base-line hazard identification and required control measures;

e. include a job site analysis to include hazards of tasks required to control measures;

f. identify employee safety and health training requirements and the documentation process;

g. include a workplace inspection frequency, to include identifying the individual conducting the inspections;

h. include employee hazard reporting procedures;

i. identify individual(s) responsible for corrective action hazards;

j. identify first aid/injury procedures;

k. identify procedures for accident investigation and reporting;

l. identify emergency response procedures; and

m. identify the process for tracking controlled hazards in contractor work areas

4.14. Sub-Contractors. Contractor shall provide all requirements listed in Performance Work Statement to all subcontractors who qualify as applicable contractors under the resulting contract

4.15. Environmental Requirements. The Contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the Contractor shall comply as such laws come into effect. Any materials which are considered hazardous under current EPA guidelines shall be accompanied by appropriate documentation and be subject to review by the Base Bio-Environmental Engineering Office, Area B, Bldg. 675.

4.15.1. Notification of Environmental Spills. The Contractor shall report any spill or release any substance contained in 40 CFR 302 into the environment to the Base Environmental Management Office at 937-257-7152. The liability for the spill or release of such substances rests solely with the Contractor and its agent.

4.15.2. Material Storage and Use. The Contractor shall follow manufacturers’ guidelines and professional recommendations for control of humidity, temperature, cleanliness, and materials handling. This includes hazardous materials.

5. APPENDICES.

APPENDIX A

TABLE A1 - ESTIMATED WORKLOAD DATA

1. MILITARY FAMILY HOUSING. There are 100 MFH (Brick Quarters) units. Each MFH unit is considered a collection station. Also, included is a reflecting pond named the Turtle Pond which may have 2 or more 32-36 gallon permanent collection containers.

Each MFH unit has one or more toter and recycling bin. There is no limit on the amount of other containers an individual may use.

The following is an estimate of workload for the Military Family Housing/Turtle Pond area:

The above estimated figures are provided as a guide to the Contractor in estimating manpower, workload, material and scheduling requirements. These estimates are based on averages and variations, which are to be expected.

TABLE A2 – COLLECTION STATION SCHEDULE – REFUSE AND RECYCLING

NOTE: * This is a Government estimate based on potential renovation, vacancy, demolition, and privatization of units

APPENDIX B1

MILITARY FAMILY HOUSING (100 BRICK QUARTERS UNIT ADDRESSES)

Trash Receptacle

APPENDIX C

GOVERNMENT FURNISHED PROPERTY/SERVICES/EQUIPMENT

1.4. EQUIPMENT MAINTENANCE.

1.4.1. Reserved.

1.4.2. Reserved.

1.4.3. Reserved.

1.4.4. Other Municipal Solid Waste Container Cleaning. Smaller refuse (e.g., 15 through 36 gallon containers at the common area (Turtle Pond)) shall be maintained free of unpleasant odor, dirt, debris, and pests. Cleaning of MFH containers is not a contract requirement.

APPENDIX B2

MILITARY FAMILY HOUSING BRICK QUARTERS MAP

Turtle Pond

(Common Area)