PWS 12.12.11.pdf

PERFORMANCE WORK STATEMENT

UNINTERRUPTIBLE POWER SUPPLY (UPS)

AND

POWER DISTRIBUTION UNIT (PDU)

MAINTENANCE

4 November 2011

Prepared by

88th Communications Group

Wright-Patterson Air Force Base javascript:ClickThumbnail(1119)

TABLE OF CONTENTS

SECTION NUMBER & TITLE PAGE NUMBER

1.0 Description of Services

1.1 Scope of Work 3

1.2 Maintenance Types 3

1.2.1 Preventive Maintenance 3

1.2.2 Emergency Maintenance 3

1.2.3 Parts, UPS Batteries, Replacements and Materials 4

1.3 Commercial Warranty 4

1.4 Contractor Personnel 4

1.5 Security Requirements 4

1.6 Government Property Damage 5

1.7 Quality Control Plan 5

1.8 Worker’s Health and Safety 5

1.9 Records, Files, Documents and Work Papers 5

2.0 Services Summary 5

3.0 Government Furnished Property 5

4.0 General Information

4.1 Equipment Inventory 6

4.2 UNCLASSIFIED Contract 6

4.3 Authorized Personnel Listing 6

4.4 Performance of Services During Crisis Declared by the

National Command Authority or Overseas Combatant

Commander 6

4.5 Performance of Services During Emergency Conditions

Declared by Wright-Patterson Air Force base Authority 7

4.6 Recognized Holidays 7

4.7 Government Purchase Card 7

4.8 Installation Traffic and Parking Code 7

4.9 Availability 7

4.10 Storage 7

4.11 Applicable Documents 8

4.12 Appendices 8

1.0 DESCRIPTION OF SERVICES

1.1 Scope of Work. The contractor shall provide all personnel, labor, supervision, equipment, supplies, tools, materials, transportation, facilities, technical data/manuals, expertise and other items and services to perform Uninterruptible Power Supply (UPS) and Power Distribution Unit (PDU) maintenance as defined in this Performance Work Statement (PWS) at Wright-Patterson Air Force Base, Ohio (WPAFB).

1.1.1 The contractor shall provide preventive maintenance or emergency maintenance and provide parts, UPS batteries, replacements and materials on all covered equipment in Appendices B and C.

1.2 MAINTENANCE TYPES

1.2.1 Preventive Maintenance. Preventive maintenance is defined by the Original Equipment Manufacturer

(OEM) specifications. The contractor shall provide a Preventive Maintenance Plan to the Contracting Officer

(CO) and Contracting Officer Representative (COR) for coordination no later than 10-days after award of this contract.

1.2.1.1 Contractor shall perform preventive maintenance Monday through Friday during normal duty hours

0730 to 1630 (7:30 am to 4:30 pm) except for federal holidays (see paragraph 4.8).

1.2.1.2 Annual preventive maintenance inspections shall include UPS equipment, UPS batteries and PDUs. The inspections shall include all performance parameters specified in the OEM specifications. All findings requiring additional materials or repairs outside the preventive maintenance scope shall be documented by the contractor and a copy of this documentation provided within three (3) work days to the Government Program

Manager (PM) and COR.

1.2.2 Emergency Maintenance. Emergency maintenance calls shall be provided by the contractor seven (7) days a week, twenty-four (24) hours a day, including recognized federal holidays.

1.2.2.1 The contractor shall provide the CO with a listing of individuals to include; names, telephone numbers and pager numbers (if applicable) to contact in the event emergency service is required within two (2) work days of the contract award.

1.2.2.2 The contractor shall respond by telephone to requests for emergency service maintenance calls within thirty minutes (30) from receipt of notification of equipment outage from the following authorized individuals:

Government PM or Comm Focal Point (CFP) personnel. The contractor shall be on-site within four (4) hours of telephone contact.

1.2.2.3 All emergency maintenance calls shall be completed and the equipment shall be operational and returned to manufacturer’s factory specified operating parameters.

1.2.2.4 The contractor shall demonstrate to the Government Point of Contact (POC) that the system is operating correctly prior to service call termination.

1.2.2.5 All findings and summaries shall be documented by the contractor and a copy of this documentation provided within three (3) work days to the Government PM and COR.

1.2.3 Parts, UPS Batteries, Replacements and Materials. The Contractor may provide all parts, UPS batteries, replacement parts and materials required to satisfy the maintenance requirements of this PWS, or install

Government provided equipment and parts.

1.2.3.1 Contractor shall submit proof of purchase to the COR via Wide Area Work Flow (WAWF). All purchased items become property of the Government.

1.2.3.2 The contractor shall use only new manufacturer's specified part numbered parts for repair and maintenance actions. The Government POC and CFP shall be notified within one (1) work day of any repair delays incurred due to non-availability of parts. Contractor shall also provide an estimated date of when parts will be available and repairs completed.

1.2.3.3 Special Qualifications. All contractor technicians shall be certified to service UPS/PDU systems and related ancillary equipment, including but not limited to APC, Liebert, Powerware Systems and batteries.

Contractor technicians shall have the capability to perform maintenance actions such as hardware replacement, software upgrades, firmware upgrades, software configuration, and to validate UPS systems are operating properly. All contractor technicians shall follow all Occupational Safety and Health Administration (OSHA), Institute of Electrical and Electronics Engineers (IEEE), American National Standards Institute (ANSI), Original Equipment Manufacturer (OEM) and National Electric Code (NEC) standards.

1.3 COMMERCIAL WARRANTY. Manufacturer-provided warranties shall be extended to the government. This warranty does not include the removal/re-installation of failed equipment. The contractor shall warrant its workmanship for one (1) year from date of installation.

1.4 CONTRACTOR PERSONNEL

1.4.1 Contractor shall provide proof annually as Authorized Service Partner to sell, configure or consult with

Liebert and Powerware systems.

1.4.2 Contractor Employee. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The contractor shall not employ persons for work on this effort, if such employee is identified to the contractor as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Contractor personnel shall meet site access requirements and be US citizens. The contractor personnel may be required to undergo a background investigation to perform their duties at restricted sites.

1.4.3 Point of Contact. The contractor shall provide a POC and Alternate who shall be responsible for the performance of the work. These individuals shall be designated in writing to the CO and COR one (1) day after contract award.

1.4.3.1 The POC or Alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.4 Contractor personnel shall display a company-issued ID badge. Badge shall be visible and easily recognizable as a contractor. Contractor personnel shall present a neat appearance. Wearing of military clothing is prohibited.

1.5 SECURITY REQUIREMENTS. The contractor shall complete WPAFB Form 1440, Application for

WPAFB Identification Card, as well as provide the necessary documentation on company letterhead for each employee of the contractor requiring access to the base. The information can be found in the 88th Security

Forces Squadron (SFS)/S5SP Contractor’s Package available through the contracting office. The requests shall be submitted to the CO for signature and then personally delivered to 88th Security Forces, Pass and

Registration, Area A, Building 286. Pass and Registration will then provide AFMC Form 387, AFMC

Identification Credential. Form 387 shall be displayed and surrendered as directed IAW Air Force Instruction

(AFI) 31-101, Integrated Defense (For Official Use Only).

1.6 GOVERNMENT PROPERTY DAMAGE. The contractor shall record and report any incident of damage to Government property or injury to either contractor or Government personnel. The contractor shall not perform any work on the damaged equipment/property until released by the CO or COR. If the Government elects to conduct an investigation of the accident, the contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

1.7 QUALITY CONTROL PLAN. The contractor shall establish and maintain a Quality Control Plan

(QCP). The QCP shall be submitted to the CO and COR for coordination no later than 10-days after acceptance of this contract. The Government has the right to require revisions of the Quality Control Plan (at no cost to the government) should the incorporated plan fail to control the quality of the services provided at any time during the contract performance. The plan shall include, but is not limited to the following:

a. Description of the inspection system covering all services listed

b. Specify the frequency of the inspections

c. Title of the individual(s) who shall perform the inspection and their organizational placement

d. Description of the methods for identifying, correcting, and preventing defects in the quality of service performed before the level becomes unacceptable

e. On-site records of all inspections conducted by the Contractor. The inspection record’s format shall include:

1. Date, time and location of the inspection

2. A signature block for the person who performed the inspection

3. Rating of acceptable or unacceptable

4. Area designated for deficiencies noted and corrective action taken

5. Total number of inspections

1.8 WORKER’S HEALTH AND SAFETY. The contractor shall comply with all applicable Federal, State and local legal requirements regarding workers’ health and safety. These include but are not limited to all

OSHA safety rules and regulations, arc flash training, personal protection training and equipment to protect themselves and others from unsafe work conditions. The contractor shall report any accidents or OSHA violations immediately to the appropriate authorities and CO within 24 hours after an incident.

1.9 RECORDS, FILES, DOCUMENTS AND WORK PAPERS. All records, files, documents, and work papers provided by the Government or generated in support of this contract are Government property and shall be maintained and disposed of per AFI 33-364, Records Disposition-Procedures and Responsibilities. At the time of disposition, the contractor shall box, label contents and turn to the PM and COR.

http://www.e-publishing.af.mil/shared/media/epubs/AFI33-364.pdf

2.0 SERVICES SUMMARY. See Appendix A

3.0 GOVERNMENT FURNISHED PROPERTY. The government will provide without cost:

3.1 Access to locked facilities.

http://www.e-publishing.af.mil/shared/media/epubs/AFI33-364.pdf

3.2 A government escort to secured areas.

3.3 Physical Security. The contractor shall safeguard all Government property at work sites containing systems and equipment under this contract. All Government facilities, equipment and materials shall be secured at the close of each task. Contractor test equipment, tools and materials shall be removed to the contractor's facility unless prior arrangements are made to secure them in a locked Government facility.

3.4 SECURITY POLICE AND FIRE PROTECTION. The Government shall provide general on-base

Security Police service, fire prevention and protection, inspections and maintenance of government-furnished fire extinguishers and systems, pest control and ground maintenance. Call 9-1-1 for emergencies. The Fire

Department routine call number is 937 257-3033. The Security Police routine call number is 937 257-6516.

3.5 Required Service Call Information. The Government will provide the contractor with the following information when placing an Emergency or Unscheduled Service Call:

a. Name of individual placing the service call request

b. Identification number (serial number) of equipment

c. Location of defective equipment

d. Nature of malfunction

4.0 GENERAL INFORMATION

4.1 Equipment Inventory

a. Uninterruptible Power Supply (UPS). Inventory of UPSs are at Appendix B.

b. Power Distribution Unit (PDU). Inventory of PDUs are at Appendix C.

4.2 UNCLASSIFIED Contract. This contract is UNCLASSIFIED. All information, records or data the contractor may have access to could be sensitive. Contractor personnel that may have access to sensitive information must possess, at a minimum, a National Agency Check Investigation (NACI) in accordance with

D0D 5200.2-R, Personnel Security Program, or screening in accordance with AFI 31-501, Personnel Security

Program Management.

4.2.1 The contractor will not have access to classified material.

4.3 AUTHORIZED PERSONNEL LISTING. The CO shall furnish the contractor a listing of government personnel authorized to place Service Call Requests. All members of the CFP are authorized to place Service Call Requests. Any service rendered without proper authorization shall be done at the contractor's own risk.

4.4 PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER

4.4.1 In the event of a crisis as defined by the National Command Authority or Overseas Combatant

Commander, services on this contract may be deemed essential for the performance according to DOD

Instruction 3020.37, Continuation of Essential DOD Contractor Services During Crises, http://www.dtic.mil/whs/directives/corres/pdf/302037p.pdf. If such a determination is made impacting this http://www.dtic.mil/whs/directives/corres/pdf/302037p.pdf contract, your services may be called upon for performance. In that event, you would be notified by the CO of the additional performance requirements.

4.5 PERFORMANCE OF SERVICES DURING EMERGENCY CONDITIONS DECLARED BY

WRIGHT-PATTERSON AIR FORCE BASE (WPAFB) AUTHORITY

4.5.1 In the event an emergency is declared for WPAFB necessitating the implementation of an alternate work schedule, services provided under this contract may require implementation of an alternate work schedule. A modified work schedule will be adopted for the duration of the declared emergency. The Contractor shall comply with the provisions of the alternate work schedule.

4.6 RECOGNIZED HOLIDAYS. The contractor is not required to work the following holidays unless emergency situations occur.

- New Years Day (January 1)

- Martin Luther King's Birthday (third Monday in January)

- Washington’s Birthday Day (third Monday in February)

- Memorial Day (last Monday in May)

- Independence Day (July 4)

- Labor Day (first Monday in September)

- Columbus Day (second Monday in October)

- Veteran's Day (November 11)

- Thanksgiving Day (fourth Thursday in November)

- Christmas Day (December 25)

4.6.1 Federal holidays that fall on a Saturday are observed the previous Friday. Federal holidays that fall on a

Sunday are observed the following Monday.

4.6.2 Contractor shall not schedule Preventive Maintenance or UPS Battery Preventive Maintenance on federal holidays.

4.7 GOVERNMENT PURCHASE CARD. Contractor shall accept the Government Purchase Card (GPC) for purchases at or below the Micro-Purchase Threshold of the card holder.

4.8 INSTALLATION TRAFFIC AND PARKING CODE. All contractor employees requiring access to

WPAFB during the course of this contract shall comply with WPAFB Instruction 31-204, Installation Traffic and Parking Code. ALL vehicles as big as or larger than a pick-up truck, must enter through Gate 16A, Commercial Vehicle Entry, and be inspected.

4.9 AVAILABILITY. A contractor representative shall be available within 50 miles of WPAFB to attend

Government required meetings. Contractor’s records and contract documentation shall be maintained and available upon request to Government personnel.

4.10 STORAGE. The contractor shall store and protect all contractor supplies, materials and equipment, and proper disposal. All old Lead-Acid batteries shall be delivered to the Base Recycling Center located in Area A, Building 293 to be recycled.

4.11 APPLICABLE DOCUMENTS

4.11.1 Forms, Publications and Internet Site Addresses

a. Occupational Safety and Health Administration (OSHA). http://www.osha.gov/

b. Institute of Electrical and Electronics Engineers (IEEE).

http://www.ieee.org/publications_standards/index.html

c. American National Standards Institute (ANSI). http://ansi.org

d. Original Equipment Manufacturer (OEM). An original equipment manufacturer of products or components purchased by a company and retailed under that purchasing company's brand name. OEM refers to the company that originally manufactured the product.

e. National Electric Code (NEC). Requires subscription

4.12 APPENDICES

Appendix A – Services Summary

Appendix B – Uninterruptible Power Supply (UPS) Inventory

Appendix C – Power Distribution Unit (PDU) Inventory http://www.osha.gov/ http://www.ieee.org/publications_standards/index.html http://ansi.org/

APPENDIX A

SERVICES SUMMARY

Performance Objective

PWS

Reference

Performance

Threshold

Method of

Assessment Remedy

SS-1 Preventive Maintenance All units are operational

1.2.1 No more than zero (0)

complaints per quarter

Customer complaint Re-performance

SS-2 Additional Materials /

Repairs All repair documentation was available

1.2.1.2

No more than one (1) record was unavailable per quarter

100% Re-performance

SS-3 Emergency Maintenance Respond to service calls within thirty (30) minutes

1.2.2

No more than zero (0) response times of greater than 30 minutes

SS-4 Special Qualifications Authorized Service Partner

1.4.1

No more than zero (0) unacceptable provided documentation annually

APPENDIX B

UNINTERRUTIBLE POWER SUPPLY (UPS) INVENTORY

Location Manufacturer Serial Number kVA

Battery

Count

10264 PowerWare EV405ZXX02 225.0 80

10271 PowerWare EA213CAA09 80.0 40

20015 PowerWare EV433AXX13 40.0 48

20016 PowerWare EV433AXX15 30.0 48

20029 PowerWare BD262KXX14 30.0 108

20559 PowerWare EV433AXX14 15.0 24

20676 PowerWare EA315CBA07 160.0 80

20676 PowerWare EA315CBA06 160.0 80

20676 PowerWare EA321CBA08 160.0 80

30001 PowerWare EV433AXX11 10.0 24

30206 PowerWare EV433AXX12 40.0 72

34008 PowerWare EV433AXX16 15.0 24

20840 PowerWare ED364CAB06 80 40

31249 PowerWare C661N018KJ035341 9.0 36

10266 PowerWare EC463CBB10 160.0 36

30146 PowerWare EY152AXX04 10.0 24

30206 CT Liebert 37-1124 65.0 40

30206 WX PowerWare EU315AXX01 10.0 24

NOTE: Inventory is subject to change as units are added / removed

APPENDIX C

POWER DISTRIBUTION UNIT (PDU) INVENTORY

Location Tag # Manufacturer Description Part Number

20676 1398497 Liebert PPA-50 PPA050C-PDU#5

20676 1275252 Liebert PPC 75-125 PPA075C2152889-PDU#19

20676 1398499 Liebert PPC 75-125 PPA075C2252035-PDU#11

20676 1398500 Liebert PPC 75-125 PPA075C2252035-PDU#2

20676 1398502 Liebert PPC 75-125 PPA075C2252035-PDU#29

20676 1398503 Liebert PPC 75-125 PPA075C2252035-PDU#8

20676 1398504 Liebert PPC 75-125 PPA075C2252035-PDU#9

20676 1437703 Liebert PPC 75-125 PPA125C3259882-PDU#30

20016 1457896 Liebert REM DIST CAB RDC441SP159865

10271 1488261 Liebert PPC 75-125 PPA100C325S7977-BLDG 271

10271 1488262 Liebert PPC 75-125 PPA075C2257977-BLDG 271

10271 1488263 Liebert PPC 75-125 PPA075C2257977-BLDG 271

10271 1298704 Liebert SCA075C 603410-001

10271 1298705 Liebert SCA075C 603410-002

10271 1095463 Liebert SCA050C-4 140054L

10262 19805 Liebert PPA-050C PDU#1

NOTE: Inventory is subject to change as units are added / removed