Attachment

FD2060-13-30058/REVISON 00

Page i

PERFORMANCE-BASED WORK STATEMENT

FOR THE

ROYAL NORWEGIAN AIR FORCE (RNoAF)

LONG TERM SUSTAINMENT (LTS) SUPPORT

OF

C-130J AIRCRAFT PECULIAR SYSTEMS AND COMPONENTS

UNDER

FOREIGN MILITARY SALES CASE

NO-D-QAT & NO-D-PUA

PR NUMBER: FD2060-13-30058

Basic Date: 27 March 2013

Prepared By:

AFLCMC/WLNID

Warner Robins Air Logistics Complex

235 Byron Street Suite 19A

Robins AFB, GA 31098-1670

Page ii

1.0 DESCRIPTION OF SERVICES

2.0 SERVICES SUMMARY (SS)

Table 1. Performance metrics

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL, AND

SERVICES (GFP/GFE/GFM/GFS)

3.1 RNoAF Government Furnished Property (GFP)

3.2 RNoAF Government Furnished Material (GFM)

3.3 Contractor Data Access

3.4 Reporting Loss of RNoAF Government Property

3.5 RNoAF CSTO Management

3.6 RNoAF Host Base Support

3.7 RNoAF Services

3.7.1 RNoAF Supply Support Management

3.7.2 RNoAF Inventory Management

4.0 GENERAL INFORMATION

4.1 Specific Services

4.1.1 Program Management

4.1.1.1 Sustainment Program Management

4.1.1.2 Sustaining Logistics Program Management

4.1.2 Materiel Management

4.1.2.1 Reconciliation Report

4.1.2.2 Peculiar Spares and Support Equipment Item List

4.1.2.3 Inventory Control Point Management

4.1.2.3.1 C-130J Peculiar Spares Replenishment and Procurement

4.1.2.3.1.1 Replenishment Spares

4.1.2.3.1.2 Purchase of Spares

4.1.2.3.2 C-130J Peculiar Replenishment Support Equipment Procurement

4.1.2.3.2.1 Replenishment Support Equipment

4.1.2.3.2.2 Purchase of Support Equipment

4.1.2.3.3 Diminishing Manufacturing Sources and Material Shortages (DMSMS)/Obsolescence

Management

4.1.2.3.4 Base Stockage Level Authorization and Re-leveling Process

4.1.2.3.5 Requisition Processing

4.1.2.3.6 Aircraft Repair of Reparables

4.1.2.3.6.1 Repair of Reparables (C-130J Peculiar Items)

4.1.2.3.6.2 Over and Above Repair of Reparables (Excluded Repair)

4.1.2.3.7 Stock Control

4.1.2.3.8 Material Packaging, Handling, Storage & Transportation (PHS&T)

4.1.2.3.9 C-130J Item Disposal Decisions

4.1.2.3.10 Stock Control & Distribution Information Management System

4.1.2.3.11 Sustaining Logistics Services (SLS)

4.1.2.3.12 Mission Capability

Table 2. MICAP

4.1.2.3.13 Stockage Effectiveness

Table 3. Stockage Effectiveness

4.1.3 CSTOs and CSTCTOs

Page iii

4.1.3.1 CSTOs and CSTCTOs Packaging, Handling, Storage & Transportation (PHS&T)

4.1.3.2 Country Standard Technical Order (CSTO) Updates

Table 4. CSTO Performance Thresholds

4.1.3.2.1 CSTO Routine Updates

4.1.3.2.2 CSTO Directed Updates

4.1.3.3 Technical Order Print and Distribution

4.1.3.4 Country Standard Time Compliance Technical Orders (CSTCTOs)

4.1.3.5 Technical Manual Supplements/Expeditious Receipt of Publication Supplements

4.1.3.6 Support Equipment, Commodity, and Component Manuals

4.1.3.7 Technical Publications - Additional Publications

4.1.4 Sustaining Engineering Services (SES)

4.1.4.1 Sustaining Engineering Services Management & Competencies

4.1.4.1.1 Sustaining Engineering Services Management

4.1.4.1.2 Reach back Capability for Contractor Technical Resources

4.1.4.1.3 Marietta Based Recurring Support

4.1.4.2 Sustaining Engineering Services Responsiveness

4.1.4.2.1 Sustaining Engineering Services Response Time (SESRT)

4.1.4.3 Sustaining Engineering Services Tasks

4.1.4.4 Sustaining Engineering Services Responses

4.1.4.5 Program-Level Reporting

4.1.4.6 General Structures Support, Structural Substantiation, and Database Maintenance

4.1.4.7 Software Support Program

4.1.4.7.1 Software Support (Recurring)

4.1.4.7.2 Software Packaging, Handling, Storage & Transportation (PHS&T)

4.1.4.8 Reliability and Maintainability Program

4.1.4.8.1 Diagnostic/Prognostics Health Management

4.1.4.8.2 Maintenance Management System Support

4.1.4.8.3 Diagnostic Service

4.1.4.8.4 Failure Reporting and Corrective Action System (FRACAS)

4.1.4.9 Diminishing Manufacturing Sources and Material Shortages /Obsolescence

4.1.4.10 Fleet Configuration Management Tracking

4.1.4.10.1 Engineering Change Proposals

4.1.4.10.2 Request for Variance

4.1.4.11 Propulsion Integration Support Program

4.1.4.12 System Safety Program Support

4.1.4.13 Non–Recurring Technical Support for Sustaining Engineering Services

4.1.4.14 Deficiency Report (DR) Processing

4.1.4.15 Engineering Data

4.1.4.16 Engineering Data Guidance Conference

4.1.4.17 In-Process Review (IPR) of the TDP

4.1.4.18 Relationship of Contractor with Subcontractors/Vendors

4.1.4.19 Engineering Data Updates and Revisions

4.1.5 Field Services

4.1.5.1 Ground Maintenance System Administrator (GMSA)

4.1.5.2 Field Service Representative (FSR)

4.1.5.3 Logistics Support Representative (LSR)

4.1.6 Other Services - Modification, Maintenance, and Repair Services

4.1.6.1 Development of Modification and Repair Kits

4.1.6.2 Organizational Level Maintenance, Modification, and Repair

4.1.6.3 Depot-Level Maintenance and Programmed/Analytical Condition Inspection

4.1.6.4 Depot Modification/Repair

4.1.6.5 Contractor Field Team

4.1.7 Contractor Travel

4.1.7.1 Personnel Deployment, Including Contingency Deployments

Page iv

4.1.8 Meetings and Reviews - Weapon System Reviews (WSRs), Technical Interchange Meetings (TIMs), and

Pre-Publication Review (PPR)

4.1.9 Quality Assurance

4.1.10 Data Management

4.1.11 Financial

4.2 PERFORMANCE OF SERVICE DURING CRISIS

4.3 ANTHRAX INFORMATION

4.4 INSPECTION OF SERVICES CLAUSE

4.5 GREEN PROCUREMENT PROGRAM (GPP)

4.6 SECURITY REQUIREMENTS (UNCLASSIFIED)

4.6.1 General

4.6.2 Operations Security (OPSEC)

4.6.3 Employee Clearances

4.6.4 Security Incidents and Violations

4.6.5 Security Education

4.7 SAFETY REQUIREMENTS

4.7.1 Contractor Compliance

4.8 PACKAGING

4.9 ITEM UNIQUE IDENTIFICATION (IUID) REQUIREMENTS

4.10 PROCEDURE FOR INVOICING/PAYMENT/ACCEPTANCE

4.11 CONTRACTOR MANPOWER REPORTING REQUIREMENTS

5.0 APPENDICES

Appendix A: Acronyms

Appendix B: Document History

Appendix C: Industrial Safety Health Requirements

Appendix D: Definitions

Appendix E: Referenced Documents

PERFORMANCE-BASED WORK STATEMENT (PWS)

Purchase Request: FD2060-13-30058

1.0 DESCRIPTION OF SERVICES

This Performance-Based Work Statement (PWS) and Air Force Technical Manual Contract

Requirements (TMCR), TM-86-01N, dated 21 Dec 2012, defines the Contractor’s requirements to provide Long Term Sustainment (LTS) for Norway’s C-130J aircraft. Warner Robins Air

Logistics Complex/C-130J Section (AFLCMC/WLNID) will manage the LTS program.

Critical components of LTS support include: Program Management; Material Management to include C-130J peculiar Procurement and Replenishment of Spares and C-130J peculiar Repair of Reparables; Field Service Representatives such as Ground Maintenance System Administrator

(GMSA), Field Service Representative (FSR), and Logistics Support Representatives (LSR);

Country Standard Technical Order (CSTO) updates; Sustaining Engineering Services (SES) and

Configuration Management (CM) programs in accordance with (IAW) the Operational Safety, Suitability and Effectiveness (OSS&E) program requirements. Unit inspection (letter check scheduled inspections) and aircraft repair programs shall be accomplished on an as required basis and negotiated separately. Sustainment support services are critical to enable RNoAF to effectively and efficiently operate their C-130J fleet in support of their National and North

Atlantic Treaty Organization (NATO) commitments. The contractor shall meet or exceed

Sustaining Engineering Services Response Times (SESRT) and CSTOs Response Time and

Incorporation Thresholds. The contractor shall also Meet or Exceed Mission Capability

(MICAP) Threshold for spares and support equipment and Stock Effectiveness at the Unit

Level. Accurate CDRL deliverables shall be delivered on schedule. The period of performance for this PWS will be for four years; one basic year with three annual options. The Contractor shall provide required LTS services and support on an usage basis, CSTOs support, one Field

Service Representative (FSR), one Ground Maintenance System Administrator (GMSA), and one Logistics Support Representative (LSR) as contracted by the United States Government

(USG) on behalf of the Government of Norway at a separately priced rate for each unit of support (US dollars per flying hour) provided under specific LTS Contract Line Item Numbers

(CLINs) that will be negotiated with the Contractor. The LTS support provided by the

Contractor shall address all technical and material maintenance requirements needed to support

C-130J aircraft-peculiar systems at the Organizational level (O-Level) and repairs resulting from

Depot level maintenance (D-Level).

2.0 SERVICES SUMMARY (SS)

The Contractor’s performance shall be measured against the thresholds contained in the tables below. Performance metrics will be monitored and reported concurrent with the start of direct shipments. Failure to meet any performance metric shall require the contractor to provide the

USG with a mitigation strategy and implementation plan no later than (NLT) 30 calendar days after performance shortfall is reported. Contractor performance shall be based on the timeliness and effectiveness of corrective actions submitted to the USG.

Performance Objectives PWS Paragraph(s) Performance Threshold

Meet or Exceed

Sustaining Engineering

Services Response Times

(SESRT) Thresholds

Para 4.1.4.2 &

4.1.4.2.1

Priority 1: 16 business hours

Priority 2: 24 business hours.

Priority 3: 10 business days

Priority 4: 20 business days

Meet or Exceed CSTOs

Response Time and

Incorporation Thresholds

Para 4.1.3.2, 4.1.3.5

& 4.1.4

Routine: 45 calendar days response and

365 calendar days incorporation

Urgent: 15 calendar day response and 40 calendar days to issue a supplement

Emergency: 48 hours response and five calendar days to issue a supplement

Meet or Exceed Mission

Capability (MICAP)

Threshold for spares and support equipment

Para 4.1.2.3.12 96 hours averaged across 6 months based on MICAP hours divided by number of aircraft in the fleet that month

Meet or Exceed Stock

Effectiveness at the Unit

Level

Para 4.1.2.3.13 90% threshold for the unit stockage effectiveness.

Deliver Accurate CDRL deliverables on schedule

Para 4.1 90% on time delivery and only one rewrite per quarter.

Table 1. Performance metrics

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL, AND

SERVICES (GFP/GFE/GFM/GFS).

3.1 RNoAF Government Furnished Property (GFP)

During the period of performance of this task, the RNoAF will provide Contractor access to

RNoAF equipment for accomplishment of tasks specified in this PWS. This includes the aircraft, its components, and maintenance test equipment. Access to this property and equipment shall not interfere with ongoing mission requirements. The RNoAF will retain ownership of all

RNoAF GFP upon completion or termination of the contract.

3.2 RNoAF Government Furnished Material (GFM)

The RNoAF will supply all organizational level spares and support equipment necessary for accomplishment of this task. The RNoAF will retain ownership of all RNoAF GFM upon completion or termination of the contract.

3.3 Contractor Data Access

During the period of performance of this task, the RNoAF will provide the data necessary for the accomplishment of this task. The Contractor in-country LSR will be allowed to access RNoAF supply and maintenance data systems to verify supply usage and assess maintenance performance/trends. If access cannot be granted to certain systems due to security or proprietary reasons, the RNoAF and the Contractor in-country LSR will provide the required data manually.

3.4 Reporting Loss of RNoAF Government Property

“RNoAF Government property” is defined in the H-003 clause. “Loss of RNoAF Government property” means unintended, unforeseen, or accidental loss, damage, or destruction of RNoAF

Government property that reduces RNoAF Government’s expected economic benefits of the property. Loss of RNoAF Government property does not include purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects.

a. Loss of RNoAF Government property includes:

(1) Items that cannot be found after a reasonable search;

(2) Theft;

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

b. “Unit acquisition cost” means:

(1) For RNoAF Government-furnished property, the dollar value assigned by the

Government and identified in the contract; and

(2) For Contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied, generally acceptable accounting principles.

c. Reporting loss of RNoAF Government property.

(1) The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application for reporting loss of Government property. Reporting value shall be at unit acquisition cost. The eTools “LTDD of Government Property” toolset can be accessed from the DCMA home page External Web Access Management application at http://www.dcma.mil/aboutetools.cfm.

(2) Unless otherwise provided for in this contract, the requirements of paragraph (b)(1) of this clause do not apply to normal and reasonable inventory adjustments, i.e., losses of low-risk consumable material such as common hardware, as agreed to by the

Contractor and the RNoAF Government Property Administrator. Such losses are typically a product of normal process variation. The Contractor shall ensure that its property management system provides adequate management control measures, e.g., statistical process controls, as a means of managing such variation.

(3) The Contractor shall report losses of RNoAF Government property outside normal process variation, e.g., losses due to—

(i) Theft;

(ii) Inadequate storage;

(iii) Lack of physical security; or

(iv) “Acts of God.”

http://www.dcma.mil/aboutetools.cfm

(4) This reporting requirement does not change any liability provisions or other reporting requirements that may exist under this contract.

3.5 RNoAF CSTO Management

The RNoAF Technical Order Distribution Office (TODO) at Kjeller AB will assume responsibility for all on-site Inventory management of CSTOs. The RNoAF TODO will also be responsible for the printing and distribution of CSTOs and Country Standard Time Compliance

Technical Orders (CSTCTOs) to all authorized RNoAF users.

3.6 RNoAF Host Base Support

The USG will facilitate coordination of Contractor Field Service Representative (CFSR) host base support requirements with the RNoAF including requirements for office space, furniture, and supplies; lockable storage cabinet; storage and work space; telephone, communications, and computer equipment; and electrical power and utilities. The RNoAF will provide support to assigned Contractor personnel and make available office space with adequate privacy to safeguard proprietary data. Issues that cannot be resolved between the Contractor’s senior support person and host base personnel shall be referred to the USG LTS PM and Contractor

PM.

3.7 RNoAF Services

The RNoAF will provide the manpower and facilities for Base Level Material Ordering and

Material Storage including on-site stock control and distribution (SC&D) management.

3.7.1 RNoAF Supply Support Management

The RNoAF will assume responsibility for base level and supply support management for C-

130J peculiar systems. The RNoAF will manage their supply inventory using RNoAF existing processes, procedures, and resources. Specifically, RNoAF base supply organizations will continue to be responsible for organic material management; base supply support, inventory, and warehouse management; stock control, issuance, and dispositioning; and providing a monthly consumption report for replenishment of Contractor furnished material. RNoAF supply personnel will plan, coordinate, execute, and control the day-to-day issuance of stock to fill

Contractor furnished material point-of-use requisitions. The RNoAF will provide an indoor bonded storage for RNoAF-owned spares and support equipment. In addition, the RNoAF will perform required preservation, packaging, reclamation, and cleaning; facility environmental and resource management; and quality assurance. The RNoAF will comply with contractor recommended preservation tasks that must be accomplished on base level and deployed inventory.

The RNoAF will provide all necessary packaging and handling services to prepare spare parts for shipment at the base and deliver the packaged parts to DDP within five business days. The

RNoAF will be responsible for all base level Contractor-furnished material management and supply support, including:

a. Managing RNoAF’s SC&D system

b. Requisitioning, via the USG, definitized material, equipment, and support items from the

Contractor

c. Managing stock inventories, including stock distribution, redistribution, and re-leveling within the RNoAF provided warehouse facilities at Gardermoen Air Base

d. Conducting inventories

e. Transporting spare assets between the DDP and the Forward Operating Base (FOB) during aircraft deployments

f. Using reusable containers received from the contractor to the fullest extent possible

g. Customs duties, fees, and taxes for shipments into and from Norway

h. Providing MICAP and SE reports to the USG LTS PM no later than the 10 th calendar day of each month.

3.7.2 RNoAF Inventory Management

The RNoAF will assume responsibility for all on-site Inventory management, including:

a. Establishing and managing the processes and systems required to provide on-site material management support, including:

1. Procurement of base level stock to the Contractor SLA requirements

2. Management of base level stock levels

3. Management of the on-site SC&D system

b. Managing the inventory of base stock levels, including base SLA and RSP re-leveling and day-to-day base SC&D.

c. Accomplishing base level annual inventories.

d. Providing supply requisitions for spares and SE to the Contractor.

e. Managing the required on-site stock control management processes, including property receipt transactions and documentation, inventory adjustments and reconciliation, establishment of reorder points for consumables, maintenance of active and completed order files.

f. Providing monthly inventory and usage data to the USG and Contractor.

4.0 GENERAL INFORMATION

4.1 Specific Services

The sections which follow serve to define the Contractor’s specific requirements and responsibilities undertaken in support of the LTS contract to include, CSTO support and in-country FSR, GMSA, and LSR support. In carrying out these responsibilities, the Contractor shall be responsible for performing to the contracted “level of services,” e.g. performance metrics. The Contractor shall generate and deliver data IAW the applicable Contract Data

Requirements List (CDRL) defined in the contract. The Contractor shall identify all CDRLs that are releasable to Norway and provide release authority upon delivery to the USG. The

Contractor shall have 90% on time delivery and only one rewrite per quarter. For the purposes of this PWS, the Procurement Contracting Officer (PCO) will be considered the Point of Contact

(POC) for approval of all required USG coordination unless otherwise specified. The Contractor shall not perform cataloging in accordance with established Department of Defense Cataloging procedures for contracted C-130Jaircraft items not previously cataloged. The Contractor shall not update/maintain the D143C system under this contract.

4.1.1 Program Management

4.1.1.1 Sustainment Program Management

The Contractor shall provide a Sustainment Program Manager (SPM) to interface with the USG

LTS PM to ensure joint management team efforts are fully coordinated and integrated to ensure

Contractor tasks are properly managed and executed. The SPM shall be responsible for the

Contractor business related efforts of contracts administration, sub-contracts management, program planning and control, budgeting, and resource allocation to support program schedules.

The SPM shall also direct data management, risk management, security and quality assurance activities to ensure that all tasks meet contracted performance parameters. The SPM shall also participate in, and coordinate Contractor efforts for management review meetings.

4.1.1.2 Sustaining Logistics Program Management

The Contractor shall manage a sustainment logistics program for the C-130J consisting of logistics, sustainment and maintenance services (including replenishment provisioning, supply chain management, repair of reparables, and field service representative support), Package, Handling, Shipping, and Transportation (PHS&T), data support for materiel packing and shipping, systems familiarization, and data collection and reporting. The Contractor shall be responsible for logistics infrastructure development, allocation of system requirements, development of budget requirements, development of data and assessing logistics support risk.

Sustaining logistics program management informs, coordinates, and reviews progress with

Contractor C-130J program management, other managers, vendors, sub-contractors, and the customer. The Contractor shall support one in-country and one CONUS Weapon System

Reviews (WSRs). Contractor travel to these meetings shall be IAW section 4.1.6, Contractor

Travel, of this PWS. The Contractor shall determine the impact of configuration changes to the weapon system mandated by the USG, the FAA, or the RNoAF, and provide recommended solutions, as appropriate.

4.1.2 Materiel Management

The Contractor shall apply for a DSP-5 export license within 15 days after contract award. When the DSP-5 license is approved, the contractor will begin direct shipments of C-130J peculiar spares, reparables and support equipment using the contractor’s freight forwarder. The

Contractor shall plan, organize, and coordinate the efforts of their subcontractors, elements and individuals, to enhance operational readiness through effective, timely, and economical materiel management support for C-130J Peculiar, C-130J FMS Specific and Support Equipment Items not managed by the USG or through other contracts/means. The Contractor shall be part of an integrated materiel management team and shall accomplish the appropriate C-130J weapon system materiel management program requirements identified in this PWS.

4.1.2.1 Reconciliation Report

The Contractor shall provide a copy of their internally developed reconciliation report showing the status of repairs, replenishments, spares delivery and other logistics activities using the format used during the initial sustainment support period. A monthly reconciliation report shall be provided.

(CDRL B001, DI-ILSS-80483, C-130J Aircraft-Peculiar Reconciliation Report)

4.1.2.2 Peculiar Spares and Support Equipment Item List

The Contractor shall provide an annually updated Norway Specific priced listing reflective of new and deleted C-130J peculiar items (spares, reparables & consumables), insurance items, and

Organizational Level (O-Level) support equipment. This listing shall identify peculiar items for which the Contractor has management responsibilities related to RNoAF’s C-130J Aircraft. As part of this effort, the Contractor shall participate in updating RNoAF’s existing Integrated

Master List (IML). In addition to this listing, the Contractor shall assist the RNoAF with "what-if" comparisons and trade studies for surge or deployment requirements by providing spares requirements modeling run twice per year. The Contractor shall also provide a listing that defines the C-130J peculiar items to be used in metrics calculations. The metrics listing shall contain those items used in determining the Contractor’s performance in meeting established performance thresholds.

(CDRL B002, DI-ILSS-80134A/T, C-130J Peculiar Spare Parts and Support Equipment List)

4.1.2.3 Inventory Control Point Management

The in country LSR, with assistance from the RNoAF, will manage an Inventory Control Point

(ICP) at Gardermoen Air Base, the MOB of RNoAF’s C-130J fleet for the items listed in the

Spare Parts and Support Equipment List to the contract, CDRL B002, that are identified as C-

130J peculiar. The Contractor shall be responsible for supporting as delivered configurations and future variants for each basic part number listed in the Spare Parts and Support Equipment List.

Management responsibility is split into managing the processes required to provide the customer with C-130J peculiar items and providing assistance when requested by RNoAF in managing their SC&D system required to support these processes. Inventory management processes are identified as follows:

a. Accomplish sustainment-related spares re-leveling activities.

b. Determine peacetime operating base stock level authorization and day-to-day stock re-leveling requirements.

c. Support customer supply requisitions for spares and support equipment.

d. Manage repair of reparable activities.

e. Accomplish PHS&T requirements.

f. Accomplish required disposal activities for C-130J peculiar spares and support equipment.

4.1.2.3.1 C-130J Peculiar Spares Replenishment and Procurement

The Contractor shall provide contracted replenishment and additional spares.

4.1.2.3.1.1 Replenishment Spares

The Contractor shall procure C-130J peculiar spares associated with weapon system sustainment.

These items include reparable and consumable spares. All sources of requirements (e.g., production, replenishment, multi-national, etc.) shall be considered, if possible, to maximize economical order quantity opportunities and minimize costs to the RNoAF. The Contractor shall provide C-130J peculiar O-Level consumable replenishment items not included on the Spare

Parts and Support Equipment List with a price of $2,500 per unit or less. C-130J peculiar items not included on the Spare Parts and Support Equipment List over $2,500 shall be negotiated as a separate order and approved by the PCO.

4.1.2.3.1.2 Purchase of Spares

The Contractor shall procure C-130J peculiar, common, and mission specific spares and insurance items when the USG contracts for this activity on behalf of the RNoAF. The procurement of these items shall be negotiated as a separate order on an as required basis.

4.1.2.3.2 C-130J Peculiar Replenishment Support Equipment Procurement

The Contractor shall provide replenishments on C-130J peculiar Support Equipment when the

USG contracts for this activity on behalf of the RNoAF. The replenishment of these items shall be negotiated as a separate order on an as required basis.

4.1.2.3.2.1 Replenishment Support Equipment

The Contractor shall procure C-130J peculiar, and replenishment support equipment associated with weapon system sustainment via this contract. All sources of requirements (e.g., production, replenishment, multi-national, etc.) shall be considered, if possible, to maximize economical order quantity opportunities and minimize costs to the RNoAF.

4.1.2.3.2.2 Purchase of Support Equipment

The Contractor shall procure C-130J support equipment when the USG contracts for this activity on behalf of the RNoAF. The procurement of these items shall be negotiated as a separate order on an as required basis.

4.1.2.3.3 Diminishing Manufacturing Sources and Material Shortages

(DMSMS)/Obsolescence Management

The Contractor’s Material Management and Customer Support Change Process Management organizations shall support DMSMS/Obsolescence Management (OM), as defined herein under

Sustaining Engineering Services (SES), by providing a status report to include parts subject to

DMS and those with high potential to go DMS. The contractor will provide a final solution recommendation based on what the contractor is doing for the production line. This will include those parts unique to RNoAF introduced by LM Aero ECPs. SES will assist the customer in determining quantities and need dates required to mitigate the impacts of DMSMS issues on fleet sustainment.

4.1.2.3.4 Base Stockage Level Authorization and Re-leveling Process

The Contractor shall establish base stock levels and, once established, periodically adjust these levels as required by demand patterns to support weapon system supportability requirements and performance goals. The Contractor shall consider and disposition, as appropriate, customer requests for adjusted stock levels.

4.1.2.3.5 Requisition Processing

The Contractor shall receive, process, and fill material requisitions to meet contract metrics IAW the process defined in Norway’s ISP. The Contractor shall accomplish validation of customer requisitions to include both NATO Stock Number (NSN) and non-NSN items. In the event customer requisitions are received through non-automated means, the Contractor shall generate proper electronic media formats suitable for transmission through email.

4.1.2.3.6 Aircraft Repair of Reparables

4.1.2.3.6.1 Repair of Reparables (C-130J Peculiar Items)

The Contractor shall repair all C-130J aircraft-peculiar reparable items and C-130J peculiar O-

Level support equipment, as identified on the Peculiar Spares and Support Equipment Item List and/or MRIL. Items having a repair cost identified as more than 75% of the acquisition cost shall be considered Beyond Economical Repair (BER) and shall not be repaired unless directed otherwise by the PCO in coordination with the RNoAF. The Contractor shall notify the USG

LTS PM and the RNoAF of items meeting the BER criteria. The Contractor, in coordination with the USG and RNoAF, shall recommend suitability of repairing an item identified as BER.

The PCO will provide a response back to the Contractor within 15 calendar days so the

Contractor can proceed with the appropriate action. The repair of items that are determined to be

BER shall be processed as an excluded repair.

4.1.2.3.6.2 Over and Above Repair of Reparables (Excluded Repair)

Over-and-Above repairs include those necessitated by RNoAF neglect, Foreign Object Damage

(FOD), battle damage, acts of God (such as a bird strike or lightning strike), or failure to operate or maintain IAW approved procedures and directives as specified by the RNoAF CSTOs.

Determination of “excluded” repairs will be made by the USG after joint Contractor, RNoAF and

USG review. If deemed excluded, repair charges associated only with the exclusion will be classified as an over and above repair and will be managed under separate CLIN authority and funding.

4.1.2.3.7 Stock Control

The Contractor shall perform SC&D and Supply Chain Management (SCM) processes for C-

130J peculiar and items and support equipment. SC&D and SCM processes include: property receipt transactions and documentation, inventory adjustments and reconciliation, stock level authorization re-leveling, establishment of reorder points, maintenance of active and completed order files, establishing and tracking of due-in assets.

4.1.2.3.8 Material Packaging, Handling, Storage & Transportation (PHS&T)

The Contractor shall provide all the necessary transportation services to and from the DDP at

Gardermoen Air Base to the Contractor’s authorized sources of supply or repair, such as the

Original Equipment Manufacturer (OEM) or other vendor repair facility. The Government shall provide a Transportation Account Code (TAC) for the Contractor to use for the necessary transportation services on a cost reimbursable basis. The in-country FSR shall assist RNoAF personnel, as requested, with the preparation of retrograde materiel for shipping. The Contractor shall be responsible for the PHS&T of all items (to include hazardous materials) shipped inbound to the DDP using Commercial best practice. Contractor shall mark all consignments with the appropriate “Mark For” Military Assistance Program Address Codes (MAPAC), clear-text

Military Assistance Program Address Directory (MAPAD) addressing information and

Document Control Number (DCN) in accordance with the existing RNoAF Integrated Support

Plan (ISP). The Contractor shall replace reusable containers when they become unserviceable.

The Contractor shall ship Free On Board (FOB) destination (Contractor funded shipments). The

Contractor shall be responsible for obtaining a Technical Assistance Agreement (TAA) and export license (DSP-5 or equivalent) to Norway. The Contractor shall provide preservation and packaging data for non-stock listed Source, Maintenance, & Recoverability (SMR) coded items.

4.1.2.3.9 C-130J Item Disposal Decisions

The Contractor shall identify C-130J peculiar items that are identified as BER, and/or DMSMS item candidates to the USG and RNoAF. The RNoAF will provide dispositioning instructions to the USAF LTS PM and PCO for the disposal of such material. The Contractor shall notify the

USG when disposal instructions have been complied with.

4.1.2.3.10 Stock Control & Distribution Information Management System

The Contractor shall use their Stock Control & Distribution (SC&D) information management system that:

a. Tracks all failures, repairs, and consumption.

b. Provides real time/near real time order tracking to include order status, identify back orders, anticipated delivery date, actual shipment date, and transportation tracking number.

c. Supports security (system access).

d. Supports item serial number control.

e. Supports control and accounting of classified items.

f. Supports tracking of orders, including repairs, and status notification to the customer.

g. Provides the capability to suspend transactions for DMSMS, safety issues, or other reasons.

The Contractor shall be capable of providing ad hoc reports when requested.

4.1.2.3.11 Sustaining Logistics Services (SLS)

When the USG, on behalf of RNoAF, contracts for and funds this activity, the Contractor shall provide Sustaining Logistics Services for investigation(s), minor aircraft repairs and inquiries that include the following: (1) Shortages, (2) Cannot Duplicate Actions, (3) Repair Actions, (4)

Part Number Changes, (5) Disposals, (6) Inventory Adjustment Records, (7) TO changes, and (8)

Other Logistical Actions as requested. These tasks shall be accomplished on an as required basis and negotiated separately. When SLS is requested by the PCO, the Contractor shall prepare and provide the following USG SLS reports: status report and performance report each month to inform the customer of SLS activities for the previous month.

(CDRL C014, DI-MGMT-80227/T, Logistics Services Performance Report)

(CDRL C015, DI-MISC-80508A/T, Technical Report – Study/Services, Logistics Services

Report)

4.1.2.3.12 Mission Capability

Mission Capability (MICAP) is defined as the status of a weapon system as determined by its ability to accomplish its assigned mission. MICAP hours are accrued in a given month for items affecting MICAPs that are on backorder. For every day during the month that a requisition is unfilled, twenty-four (24) hours are assigned to the requisition. For consumable items, MICAP hours are accumulated from the date and hour a requisitions determined to be a valid MICAP at

Gardermoen Air Base, RNoAF's C-l30J Main Operating Base (MOB), and continues until the

MICAP requisition is filled and the item is received by the MOB supply system. For reparable items, MICAP hours are accumulated from the date and hour a requisition is determined to be a valid MICAP and the Contractor is notified the packaged part is ready for pick-up the

Designated Drop Point (DDP), defined as the base level inventory warehouse at Gardermoen Air

Base. MICAP will be applied to J-Peculiar spare and support equipment items listed on

Lockheed's material list and/or Master Reparable Items List (MRIL). /The total MICAP hours accumulated for any month will be divided by the number of aircraft in the fleet that month to provide a better indicator of MICAP performance, i.e., MICAP Hours/Aircraft. At the end of each six month period all monthly hours per aircraft will be totaled and divided by (6) to arrive at an average statistic for the period. Insurance spares are excluded from M ICAP calculations.

The table below depicts the semi-annual "threshold" goal for the Contractor's minimum performance.

Performance

Objective

Range Semi-

Annual

Mission Capability (MICAP): (Only includes spares and support equipment on contract.

Average

Flying Hours

Per Aircraft

Threshold

(Hours)

< or = 400 96

Table 2. MICAP

The Specific formula for computing MICAP hours is: [(stop day – start day - 1)* 24] + [(24-start hour) + stop hour]

Example of MICAP hour calculation:

Start Julian date 146 time13:00 hrs

Stop Julian date 150 time 22:00 hrs

Calculation:

[(150 – 146 - 1) * 24] + [(24- 13:00) + 22:00]

[(3) 24] + [(11) + 22:00]

72+33 = 105 hours

4.1.2.3.13 Stockage Effectiveness

Stockage Effectiveness (SE) is defined as the percentage of time the MOB can satisfy a base requisition with stock off the shelf for items with an authorized level. The range and depth of spares to be stored at the MOB shall be determined by the Contractor. The Contractor shall assist the RNoAF by providing the data needed for input into RNoAF’s Systems, Applications and Products in Data Processing (SAP) Enterprise Resource Planning (ERP) system. SE is expressed as a percentage in relation to the total number of items issued when compared to the overall total number of items issued and backordered (after subtracting items Supply is not authorized to stock from backorders). Supply SE will be measured at the Unit Level. The table below depicts the semi-annual “threshold” goal for the minimum performance. Stockage effectiveness will not include Readiness Spares (RSP) and insurance spares requisitions. The contractor shall expedite the replenishment of materiel with an authorized level to minimize the customer wait time for unfilled requisitions to no more than five business days. Special attention shall be placed on critical and long lead time items to avoid extended Non-Mission Capable

Supply (NMCS) and Aircraft On Ground (AOG) situations.

Range Semi-

Annual

Stockage Effectiveness at the Unit

Level

Average

Flying Hours

Per Aircraft

Threshold

< or = 400 90

Table 3. Stockage Effectiveness

Actual performance will be measured monthly and the cumulative data will be utilized in the calculations. At the end of each six (6) month period, all monthly SE will be totaled and divided by six (6) to arrive at an average statistic for the period. SE is calculated in the following manner:

SE = (Issues / (Issues + Authorized Backorders))*100

Note: Authorized Backorders are only those items that have an authorized level at the MOB.

The number of successfully completed events (items issued) is divided by the sum of completed events (items issued) plus the number of authorized items backordered. The calculated fractional value is multiplied by 100 to obtain a percentage.

4.1.3 CSTOs and CSTCTOs

4.1.3.1 CSTOs and CSTCTOs Packaging, Handling, Storage & Transportation (PHS&T)

The Contractor shall provide all the necessary shipping services to the in-country TODO located at Kjeller Air Base, Norway. The Contractor will receive shipping labels from the

USG for delivery to customers.

Contractor shall mark all consignments with the appropriate “Mark For” MAPAC, clear-text

MAPAD addressing information and DCN in accordance with the existing RNoAF ISP. The

Contractor shall ship FOB destination (Contractor funded shipments). The Contractor shall be responsible for obtaining a TAA and export license (DSP-5 or equivalent) to Norway.

4.1.3.2 Country Standard Technical Order (CSTO) Updates

CSTO Updates measures the time the Contractor takes to respond to and incorporate sustainment

C-130J CSTO updates for changes unique to Norway (e.g. Air Force (AF) Form 847, Recommendation for Change of Publication; Air Force Technical Order (AFTO) Form 22, Technical Manual Change Recommendation and Reply; and Air Force Materiel Command

(AFMC) Form 252, Publication Change Request) into existing C-130J CSTOs. The table below depicts the USG’s “threshold” goal for the Contractor’s minimum performance.

Performance Threshold

Response Time Response Threshold

Incorporation Threshold

Routine 45 Calendar Days 365 Calendar Days

Urgent 15 Calendar Days 40 Calendar Days

Emergency 48 Hours 5 Calendar Days

Table 4. CSTO Performance Thresholds

The United States Eastern Standard Time (EST) is the basis for measuring response and incorporation time. Normal business hours shall be defined as 0800 – 1700 hrs EST.

The term “response” as used in this section means the following:

a. The Contractor shall acknowledge receipt of the task/update request.

b. The Contractor shall respond with description of current plans within the LM Aero C-

130 program office, if existing, to address the request for update, or respond by providing a schedule to develop the update.

The term “incorporation” as used in this section for urgent and emergency technical manual updates will be based on the development and issuance of supplements. Final CSTO incorporation will be performed during the routine semi-annual CSTO update cycle.

4.1.3.2.1 CSTO Routine Updates

The contractor shall maintain the currency of TOs developed and/or delivered under this contract throughout the period of performance. Updates shall be required at least every 180 calendar days. Revision services shall be developed and incorporated IAW the attached TMCR 86-01N.

(D001, TMCR 86-01N, Technical Manual Contract Requirements)

4.1.3.2.2 CSTO Directed Updates

The Contractor shall quote all USG directed sustainment C-130J CSTO updates (e.g., AFTO Form 22, AF Form 847, AFMC Form 252) not contained in the existing aircraft procurement contracts for incorporation into existing C-130J CSTOs. Changes shall be developed and incorporated IAW the attached TMCR 86-01N.

The Contractor shall not have the right to refuse to incorporate USG directed changes to the

CSTOs. Unless the USG specifically directs otherwise, the Contractor shall not perform safety, technical or other analysis of CSTO changes provided to the Contractor for incorporation after initial engineering evaluation. Should the Contractor bring hazard, technical feasibility or safety issues associated with a proposed change to the attention of the USG, the USG will evaluate the Contractor’s submission, and provide appropriate written instruction indicating the disposition of the Contractor’s concerns. Such instruction shall be provided to the Contractor prior to incorporation of the change into the affected

CSTOs.

4.1.3.3 Technical Order Print and Distribution

The Contractor shall print paper copies to support semi-annual prepublication reviews. CD

ROM copies of manuals will be produced and distributed to Norway TODO and USG authorized users listed in Part B of the current Norway TMCR 86-01N.

4.1.3.4 Country Standard Time Compliance Technical Orders (CSTCTOs)

When applicable to the RNoAF’s C-130J, the USG will provide the Contractor USG developed

Time Compliance Technical Orders (TCTO) to be utilized as source data for development of future contracted C-130J CSTCTOs and changes to Norway’s CSTOs. The Contractor shall develop and produce contracted C-130J sustainment CSTCTOs IAW the attached C-130J

TMCR 86-01N and TO 00-5-19. This effort will be proposed as a separate ECP as required.

(CDRL D002, DI-MGMT-81325, Time Compliance Technical Order Delivery)

4.1.3.5 Technical Manual Supplements/Expeditious Receipt of Publication Supplements

The Contractor shall develop and produce contracted technical and operational supplements for the RNoAF as outlined in the C-130J TMCR 86-01N.

4.1.3.6 Support Equipment, Commodity, and Component Manuals

The Contractor shall develop and produce future contracted Support Equipment, Commodity, and Component manuals for the C-130J peculiar and mission specific items and systems this effort will be proposed as a separate ECP as required.

4.1.3.7 Technical Publications - Additional Publications

The Contractor shall develop and produce future contracted specialty manuals, e.g. Aircraft

Battle Damage Repair (ABDR). This effort will be proposed as a separate ECP as required.

4.1.4 Sustaining Engineering Services (SES)

The Contractor shall establish a SES program to provide support to the RNoAF C-130J technical issues concerning aircraft hardware, software and support equipment. The Contractor shall provide engineering services under this Contract to support specific sustainment tasks, such as repair advice and designs, obsolescence solutions, component maintenance advice, automated maintenance data documentation, software queries, assessing aircraft issues related to functional and system design, static strength and durability, risk assessments, avionics, external loads, aircraft operations, limitations, and restrictions, mass properties information, and technical evaluation of Service Trouble Reports (STR) and Deficiency Reports (DR). The Contractor shall provide engineering services under this contract to support CSTOs and CSTCTOs. The

Contractor shall perform non-recurring technical support which may include, initial reviews and technical publications support of submitted sustainment TCTOs, AFTO Form 22s, AF Form

847s, AFMC Form 252s and other technical publications applicable to the RNoAF C-130J aircraft. Dependent upon circumstances, applicable engineering disciplines shall be consulted and in-depth analysis employed to provide case closure data. Additionally, and as directed by the USG on behalf of RNoAF, engineering support shall be provided for any special studies not covered under a separate contractual arrangement. For non-routine inquiries, the contractor shall send an interim response to USAF FMS LTS Manager for coordination prior to sending the final response to RNoAF. Responses to routine inquiries shall be sent concurrently to the USAF FMS

LTS Manager and the RNoAF. The Contractor shall continue to be the sole Engineering and

Design Authority (DA) and systems integrator for the C-130J. The Contractor’s responses shall be considered the engineering DA’s recommendation for resolution and implementation. The

Norwegian Defense Logistics Organization (NDLO) is the final airworthiness authority for

RNoAF’s C-130J aircraft. NDLO is also the owner of the aircraft including spares, components, and systems covered under this contract. If the NDLO elects to deviate from LM Aero and FAA approved configuration, NDLO at that point assumes the risk for the non-compliance and any corresponding safety or supportability risk. The NDLO, USG and the Contractor shall discuss how any configuration deviation may impact the contract and negotiate a change to the contract

(if necessary) before the configuration change is implemented.

4.1.4.1 Sustaining Engineering Services Management & Competencies

4.1.4.1.1 Sustaining Engineering Services Management

The Contractor shall establish a technical management program. The Contractor shall document task status, data deliverables, contract issues, problem areas and actions as well as anticipated future task requirements during the next reporting period. Problem areas shall provide recommended solutions and the outcome after solutions are implemented. The Contractor shall assign and internally track RNoAF tasks for each unresolved program problem or issue. The

Contractor shall assign engineering task numbers. . The Contractor’s engineering POC shall support Technical Interchange Meetings (TIMs), which are incorporated with the WSR, as related to sustainment activities.

(CDRL A001, DI-ADMN-81249A/T, Conference Agenda)

(CDRL A002, DI-ADMN-81250A/T, Conference Minutes)

4.1.4.1.2 Reach back Capability for Contractor Technical Resources

The Contractor shall provide “reach back” capability into Contractor technical resources as well as supporting OEMs for C-130J components. The Contractor shall have access to twenty-four

(24) hours of reach back support per query to use at its discretion without seeking approval from the USG. The Contractor shall request approval from the PCO to utilize additional hours. For instances where materials and fabrication support are required to complete assigned tasks, the

USG will provide approval as part of the task assignment. The Contractor shall not exceed authorized reach back hours until USG approval is provided. The monthly performance report shall provide the number of hours utilized from the authorized reach back hours.

(CDRL C001, DI-MGMT-80227/T, Engineering Services Performance Report)

(CDRL C002, DI-MISC-80508A/T, Technical Report – Study/Services, Engineering Report)

4.1.4.1.3 Marietta Based Recurring Support

The Contractor shall perform recurring engineering services, drawing upon the skill and expertise of the following engineering disciplines. A Technical Engineering Lead will be identified to perform, manage, support and document the SES activities outlined in the SES tasks submitted by the USG:

a. Systems Engineering.

b. Structures Technologies.

c. Avionics.

d. Software.

e. Propulsion/Mechanical Systems.

f. Airframe.

g. Reliability/Maintainability.

h. Ground Based Data Systems.

i. System Safety.

j. Configuration Management.

k. Obsolescence Management.

4.1.4.2 Sustaining Engineering Services Responsiveness

The Contractor shall conduct short-term, bounded investigations. In the event that the quantity or complexity of such investigations exceeds the level of effort that can be applied under SES, the Contractor shall notify the USG LTS PM of tasks that cannot be accomplished within required Sustaining Engineering Services Response Time (SESRT) noted below. Initiation and prioritizing of tasks will be made by the RNoAF and the prioritized list provided to the USG

LTS PM. The RNoAF, through the PCO may, at its discretion, direct the Contractor to adjust

SES task priorities. If this redirection precludes the Contractor from achieving agreed-to response times for other SES tasks shown below, then the Contractor shall notify the USG LTS

PM of this condition and shall request a corrected prioritization of task(s) and/or a revised response date. The Contractor’s response format shall be in Contractor’s format. In the event the

Contractor is not able to respond to or comply with an RNoAF inquiry or request, the Contractor shall provide a full explanation of the circumstances precluding a response or compliance.

Additionally, the USG may order technical assessment engineering support under the Non–

Recurring Technical Support for SES section. The intent of SES is to provide a method for timely engineering responses…