Draft_A-10_HMCS_ICS_FO_PWS.pdf

DRAFT: A-10 HELMET MOUNTED

CUEING SYSTEM (HMCS)

INTERIM CONTRACT SUPPORT

PERFORMANCE WORK STATEMENT

A-10 Program Management

AFLCMC/WWAPB

6061 Box Elder Ln

Hill AFB, UT 84056-5826

Rev: Basic

12 DECEMBER 2016

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Table of Contents

Purpose……………………………………

Scope………………………………………………………………………………………………4

Contractor Requirements………………………………………………………………………

Software Support………………………………………………………………………………….5

Repair Records…………………………………………………………………………………….6

Shipping…………………………………………………………………………………………...6

Quality Control……………………………………………………………………………………6

Failure Review Board……………………………………………………………………………..6

Failure Trends and Analysis………………………………………………………………………7

MICAP Priority……………………………………………………………………………………7

Packaging………………………………………………………………………………………….7

Service Summary………………………………………………………………………………….7

Validation………………………………………………………………………………………… 8

Meetings……………………………………………………...……………………………………8

Contractor Manpower……………………………………………………………………………..8

Period of Performance and Proposed Delivery Schedule…………………………………………8

Contract Data Requirements List (CDRLs) and Deliveries……………………………………….8

Government Inspection and Acceptance of Deliverables…………………………………………9

ACRONYM LIST

CAM Contractor Acquired Material

CCA Circuit Card Assembly

CDC Canopy Distortion Coefficient

CDRLs Contract Data Requirements Lists

CLIN Contract Line Item Number

CM Configuration Management

CMMI Computer Maturity Model Integration

COR Contracting Officer’s Representative

DAC Days After Contract

DCMA Defense Contract Management Agency

DoD Department of Defense

DMSMS Diminishing Manufacturing Sources and Material Shortages

DLA Defense Logistics Agency

EMI Electro-Magnetic Interference

FAR Federal Acquisition Regulation

FFP Firm Fixed Price

FRB Failure Review Board

GFE Government Furnished Equipment

HMCS Helmet Mounted Cueing System

HObIT Hybrid Optical-based Inertial Targeting

A-10 HMCS PM A-10 Helmet Mounted Cueing System Program Manager

IAW In Accordance With

ICS Interim Contractor Support

ISO International Standards Organization

MICAP Mission Capable

NLT No Later Than

OFP Operational Flight Program

PARA Paragraph

PWS Performance Work Statement

SPO System Program Office

SVM Simplified Visual Mapper

QA Quality Assurance

QAP Quality Assurance Personnel

QCP Quality Control Plan

SAT Source Alignment Tool

SPO System Program Office

Program Summary

This Performance Work Statement (PWS) details Interim Contract Support (ICS) for the A-10

Helmet Mounted Cueing System (HMCS) for both Magnetic (Scorpion) and Optical (HObIT) design solutions. This ICS effort includes tasks associated with A-10 HMCS repairs and replacements, software deficiency corrections as well as associated logistics considerations as outlined in this document.

1.0 Purpose. The Government requires a repair program for A-10 HMCS components in order to meet operational mission requirements in accordance with timelines outlined in the CLIN structure of this contract. This program will require contractor support actions from the time an asset is received from the Government through return to an Air Force agency or the Defense

Logistics Agency (DLA).

The repair program must address security, timeliness, cost limitations and process improvement.

The contractor must develop, implement, and manage a program that processes and repairs A-10

HMCS components under monitored conditions while providing the SPO A-10 HMCS failure data to identify failure trends.

2.0 Scope. The contractor shall develop, implement and manage the A-10 HMCS repair program. The contractor shall repair, replace, test, and evaluate A-10 HMCS components and equipment and return them to the Air Force in serviceable condition.

3.0 Contractor Requirements

3.1 The contractor shall provide support at their facilities to accomplish tasks outlined in this document. The contractor shall provide a facility for receiving and storing A-10 HMCS components in need of repair. The Government will not furnish any support equipment to be used in the testing of A-10 HMCS. The contractor shall be responsible for A-10 HMCS component supply chain management for assets received by the Government until the asset has been returned or replaced. Once the contract is awarded, the contractor shall facilitate and manage the A-10 HMCS equipment upon receipt. The Government shall be responsible for the traceable delivery of the A-10 HMCS to the contractor’s repair station. Once delivered, the contractor shall securely handle and store the A-10 HMCS component. The Contractor is required to have bonded storage with USAF access. The storage facility is to be operational immediately upon contract award.

3.2 The contractor shall store, handle, and track all equipment provided by the Government as

GFE. Should a replacement part be needed, the contractor’s acceptance criteria for the replacement part will be a certificate of conformance. At the time when the replacement part is accepted, the part being replaced remains property of the government. The contractor may salvage any parts from the condemned equipment for use in future repairs. A complete list of condemned parts must be listed in the monthly status report, and may be disposed of only when and as directed by the Government Program Office. Upon receipt, the replacement part also becomes Government Property, specifically “Contractor Acquired Material” (CAM) IAW FAR

52.245-1. The contractor must obtain a certificate of compliance from each supplier confirming the appropriate tests and inspections were performed. This data will be maintained by the contractor and must be available electronically upon request from the Government for the duration of the contract. Following contract termination, the data may be disposed at the discretion of the contractor. The A-10 HMCS GFE spares pool already in possession of the contractor at the start of this contract, is authorized to be used in order to shorten lead times.

However, a part will be replenished by supplier upon consumption. The GFE levels upon the expiration of the contract PoP must match the levels present at contract award in addition to any

GFE provided over the duration of the contract.

3.3 The contractor shall develop and maintain Initial Bench Test Procedures for the A-10

HMCS components identified in this contract. Test procedures shall be made available for

Government review upon request. The Government PM shall be notified when updates/changes to these documents are recommended/accomplished by the contractor.

3.4 The contractor shall perform an acceptance test following each repair. Acceptance Test

Procedures shall be made available for Government review upon request. Prior to the return of an asset to the government, every component or piece of equipment must pass an acceptance test conducted by the contractor.

3.5 The Contractor shall perform incoming fault isolation tests to detect the cause of the HMCS failure and to identify a solution. Based on the results of initial testing and evaluation, the A-10

HMCS component will take one of two repair paths. The first path is used when testing results in a “No Fault Found.” In this case, if the A-10 HMCS unit tests OK, it is sent back to the USAF by the contractor for reintroduction into the system. The “No Fault Found” is documented in the database for trend program use. The second path is for the contractor to fault isolate, repair or replace LRUs to bring the HMCS component back to a serviceable condition. The contractor will charge the necessary repair to the CLIN that best suites the repair action taken. The CLINs are broken out by specific part number needing repair. If the specific part number isn’t listed, the repair will be considered a minor repair, and will fall into a “catch-all” CLIN. The contractor will maintain control of the asset until shipping guidance is provided by the Government

Program Office.

3.6 If the contractor deems replacement of a specific part outlined in the CLIN structure to be more cost effective, they may do this at their own discretion opposed to a repair. The CLIN structure will address the part needing repair or replacement, and the contractor will execute to the least expensive option. Contractor is authorized to use subassemblies or parts from a reparable or condemned asset for installation on another higher priority end-item in order to meet delivery requirements once approved by the Government Program Manager.

3.7 Upon repairing and returning a CM800 or Wildcat ICU, the Contractor shall ensure that it has the most recent A-10 specific OFP loaded prior to shipment back to the Air Force unless otherwise directed by the Government PM.

4.0 Software Support. Contractor will provide the necessary expertise to fault isolate and correct HMCS software deficiencies when identified by the user and as directed by the

Government. HMCS software consists of the HICU Operational Flight Program OFP, Simplified Visual Mapper (SVM), Canopy Distortion Coefficient (CDC) and Source Alignment

Tool (SAT). Contractor shall utilize standard coding best practices to create the required software changes. Contractor shall also be responsible to update existing software documentation such as the Software Requirements Specification, Software Development Plan, Software Test Plans, Software Design Document, Software Test Report, Software Product

Specification, Software Version Description, Software User’s Manual affected by the software revision and deliver these updates to the Government. When a software deficiency is identified by the Government, the Contractor shall provide the Government with the estimated number of hours to correct the deficiency. Government approval must be obtained by the Contractor prior to beginning work on the effort. Contractor labor rate for this effort shall be fixed price.

Government authorized changes to the HMCS software’s shall be accomplished by the

Contractor as Time and Material.

5.0 Repair Records. Following initial testing and evaluation, deficiencies will be annotated by the contractor in the Mantis (or equivalent) database to create a permanent repair record. This repair record must be updated within two working days after entry by the Government Program office. A complete description of the fault and corrective actions taken on the HMCS unit shall be made to create a permanent repair record for the specific unit and its components. The contractor shall maintain this repair record in the Mantis (or equivalent) database, which is to be maintained by the contractor. The Government program office must be granted access to this database upon contract award.

6.0 Shipping. The contractor shall be responsible for providing and funding traceable shipping capabilities to and from any CONUS location, with the ability to ship overnight as directed by

USG. All shipping costs shall be included in the end-unit price for the repair/replacement of the specific asset. The contractor shall be responsible for the shipped assets until acceptance by the

USG. When returning A-10 HMCS components to the USAF, the contractor shall use traceable, standard shipping, unless the item is classified as MICAP priority then the contractor shall use traceable, overnight shipping. The Government shall be allowed to ship assets in place if deemed necessary by the Government. Follow-on shipping instructions will be provided by the

Government for assets shipped in place as user requirements change.

7.0 Quality Control. The contractor shall maintain and provide a Quality Control Plan (QCP) for A-10 HMCS Government PM review and approval NLT 30 DAC award. The contractor QCP shall address standard company QA practices and documented processes. The QCP shall contain an A-10 HMCS Program Quality Assurance Process designed to capture trends used as a basis to improve the production and repair programs. In addition, the QCP shall include all relevant company certifications such as Computer Maturity Model Integration (CMMI) and International

Standards Organization (ISO).

8.0 Failure Review Board. The contractor shall chair a bi-monthly Failure Review Board

(FRB). The purpose of the FRB is to provide the necessary controls and monthly status reports to manage the tasks outlined herein and provide the A-10 HMCS Program Manager with clear visibility into program, cost, schedule, and performance. The bi-monthly review shall also include a report for each CLIN (including available funding) on the task order as identified by the Government. This review shall also detail the failure modes, costs incurred and program concerns, which have surfaced since the last reporting period. The FRB shall also provide visibility into the number of units in repair by serial number, estimated return date, corrective actions taken, obsolescence, parts shortages, supply quantities and other information as deemed necessary by the Government.

9.0 Failure Trends and Analysis.

9.1 The contractor will monitor the MANTIS to determine failure trends for A-10 HMCS failures. This report shall include a recommended corrective action should a specific serial numbered piece of equipment require the same repair or be sent in for “No Fault Found” more than once within a ninety (90) day period. For example, if a specific circuit card within the exact same ICU fails more than once during a ninety (90) day period, the contractor shall determine the cause of the repeat failure and recommend a solution to prevent future repeat failures. With these reports, the contractor shall attempt to determine the cause using the Government Program

Office as a liaison with the HMCS users and cooperatively seek resolution. This report shall also detail the failure modes, costs incurred and program concerns, which have surfaced since the last reporting period.

9.2 A-10 HMCS failure trend data to include specific components and “No Fault Found” failure or recurrence rates. For individual component failure rates occurring greater than once within a ninety (90) day period on the exact serial numbered piece of equipment or multiple (No Fault

Found submissions for the exact same serial number within that period), a recommended corrective action and possible causes shall be supplied in the report.

10.0 MICAP Priority. An additional CLIN will be priced for prioritization of assets identified by the Government as MICAP priority. These assets will be given precedence over all other A-

10 HMCS repairs regardless of when other assets were received by the contractor.

11.0 Packaging. Items shall be packaged in accordance with MIL-STD-2073-1 D, Standard

Practice for Military Packaging. Shipping and storage markings shall be in accordance with

MIL-STD-129 P, Standard Practice for Military Marking.

12.0 Service Summary. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective PWS Para. Performance Threshold

Initial Performance Review

Criteria

2.0 Contractor successfully starts performance and becomes

fully operational immediately upon contract award.

Inspect/Test Equipment upon

Receipt

2.4 Identify all equipment deficiencies

Document Repair Record 2.5 ID deficiency and corrective action taken

Return No-Fault Found

Equipment

2.6 Ten Days from equipment receipt

Repair or Replace Deficient

Part

2.7-2.8 Repaired or replaced asset does not successfully pass initial test and first three flights, upon return to the USG, barring any external factors such as operator misuse or neglect.

Schedule 2.7 Return times exceed required timeline per the described

CLIN as measured on a three month rolling average.

Monthly Status Reports/ are timely, complete, accurate.

2.11 No more than 2 errors are identified per month. An error is defined as an incorrect statement, the omission of required information, or something that violates the PWS

Service Summary Table 1

13.0 Validation. Upon receipt of repaired or replaced equipment by the Government, the inventory will be tracked by the Government and returned to the field. Should the asset not be in working condition, as discovered by the operator of the equipment, the Government Program

Office will engage with the contractor within 7 calendar days of identified discrepancy, and arrange further repairs of identified equipment while ensuring the Government does not make additional payments for repairs already paid for.

14.0 Meetings. The contractor shall attend meetings at their facilities via teleconference, DCO or other media directed by the Government Program Office to support monthly trend analysis meetings.

15.0 Contractor Manpower. The contractor shall report ALL contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for the A-10 via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1

October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. User Manuals: Data for Air Force service requirements must be input at the Air Force

CMRA link. However, user manuals for Government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

16.0 Period of Performance and Proposed Delivery Schedule. The basic period of performance is up to 24 months. Each individual task order shall not exceed 12 months. This contract will have one ordering period of two years and a third one-year period for fulfillment of outstanding orders. Delivery timelines will be specified within the CLIN structure.

17.0 Contract Data Requirements List (CDRL) Deliverables

Distro

Stmt

PWS

Paragraph Description CDRL D 5.0 Software Requirements Specification A001

D 5.0 Software Development Plan A002

D 5.0 Software Product Specification A003

D 5.0 Software Design Description A004

D 5.0 Software Test Plan A005

D 5.0 Software Test Procedure A006

D 5.0 Software Test Report A007

D 5.0 Software Version Description A008 http://www.ecmra.mil/

Distro

Stmt

PWS

Paragraph Description CDRL D 5.0 User’s Manual A009

D 5.0 Interface Control Document A010

CDRL’s Table 2

18.0 Government Inspection and Acceptance of (CDRL) Deliverables. The A-10 HMCS

CORs shall have the right to reject or require correction of any deficiencies found in deliverables. In the event of rejection of any deliverable, the Contractor will be notified by the

Government CORs of the specific reason(s) why the deliverable was rejected. The contractor shall have 5 business days to correct the rejected deliverable and resubmit for re-inspection. If no comments are received by the contractor from the Government within 30 calendar days, the document will be deemed accepted.