Questions and Answers.docx

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Dell R450 Servers
Solicitation number
FA813924Q0021
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This document contains Questions and Answers related to Solicitation Number FA813924Q0021 for the procurement of Dell PowerEdge R450 Servers.

The key details are:

  • The requirement is for new Dell R450 servers, with no need for disposal of old equipment.
  • The acceptable service package is ProSupport Next Business Day for 5 years.
  • Open market pricing is acceptable.
  • The requirement is for hardware only, with no need for professional services.
  • The acceptable motherboard configuration is the "PowerEdge R450 Motherboard with Broadcom 5720 Dual Port 1Gb On-Board LOM [329-BGHZ]".
  • The contracting agency is the Department of the Air Force Materiel Command Air Force Sustainment Center.

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Other files

File Type Posted
DELL R450 Servers Name Brand Justification_Redacted.pdf PDF
DELL R450 Servers Item Description.pdf PDF
FA813924Q0021.pdf PDF

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Questions and Answers

FA8139-24-Q-0021

Dell R450 Servers Question 1: I couldn't find any requirement on new or refurbished, could you please specify?

Answer 1: the requirement is for new R450 servers

Question 2: In reviewing the solicitation, it does not mention disposal of the current servers. We have worked with Dell on decommissioning servers being replaced by removing all data from the hard drives and assisting either in the return, recycling or disposal of legacy equipment.

Answer 2: there is no requirement for removal or disposal of old equipment. Just the purchase of the new hardware.

Question 3: Per my Dell team verbatim regarding the BOM:

(c) Two (2) ProSupport Plus Next Business Day Onsite Service After Problem Diagnosis 5 Years (859-3888)

(d) Two (2) ProSupport Plus 7x24 Technical Support and Assistance 5 Years (859-3889)

Not available – there is a ProSupport Next Business Day – or a ProSupport Plus with Mission Critical 4 Hour response…(the first is cheaper…)

Please ask customer to advise which support they want to go with.

Answer 3: ProSupport Next Business Day for 5 years is acceptable

Question 4: Is Open market pricing acceptable?

Answer 4: Yes

Question 5: Is the department only looking to buy the hardware or is there a need for professional services as well?

Answer 5: hardware only

Question 6: Just wanted to confirm that As per vendor “ProSupport Plus Next Business Day Onsite Service—not available, substitute provided 5 Years ProSupport Plus Mission Critical 4-Hour Onsite Service” Please advise if this is acceptable

Answer 6: this conflicts with question 3. Is the ProSupport Next Business Day an available option? If not the “ProSupport Plus Mission Critical 4-Hour Onsite Service” is acceptable.

Question 7: The configuration is missing the motherboard information and I wanted to know if “PowerEdge R450 Motherboard with Broadcom 5720 Dual Port 1Gb On-Board LOM [329-BGHZ]” is acceptable.

Answer 7: yes, this is acceptable

File details come from the government source that posted it. Updated .