Embossing_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

76 AMXG, 76 CMXG, AND 76 PMXG

EMBOSSING TAG MACHINES

PREVENTATIVE MAINTENANCE (PM)

REMEDIAL MAINTENANCE (RM)

COMPLETED BY:

OC-ALC/OBCA

ON

13 Nov 17

1.0 Section One

1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform PM/RM on 18

Embossing Tag Machines at the Oklahoma City–Air Logistics Complex (OC-ALC). The machines are as follows AMXG eight (8), CMXG one (1), and PMXG nine (9). The equipment is listed in

Appendix A (On-Base) and Attachment #_ Appendix B (Off-Base), as applicable.

1.1.1 The Contractor shall be responsible for insuring all services, parts and Original Equipment

Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2 Requested Services: The Contractor shall perform PM and RM Support Services on the

Embossing Tag Machines. The Contractor shall perform an alignment and annual safety inspections. Any system(s) that fails the alignment or inspection, the Contractor shall evaluate and perform recommended repairs via remedial maintenance. If/when remedial maintenance is performed; at completion of such maintenance repairs, the Subject Matter Expert (SME) will verify the Tag Machines are fully operational. Additionally, Contractor shall warranty service per

Company’s normal warranty policy. PM/RM of tweleve (12) Matica model C410, three (3) Matica model C320, one (1) New Bold Corporation model 400, and two (2) CIMUSA model MDT1000.

The Government is expecting to add a minimum of eight (8) more of these machines over the five

(5) year contract.

1.3 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all

PM’s IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year on each item listed in Appendix A. The Contractor shall provide a copy of the PM schedule to the

Contracting Officer Representative (COR) within five (5) calendar days after contract award. The

Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.4 Remedial Maintenance (RM): RM is defined as unscheduled work requirements which are not otherwise defined in this PWS. RM includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction. Contractor shall perform RM within 48 hours of notice.

1.5 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

the equipment identification number (ID#) a brief description of the malfunction location of equipment name and telephone number of the Point of Contact (POC)

1.5.1 Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days.

1.6 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the Contract Officer (CO).

1.7 Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the

Government SME. When necessary the Government SME will forward the service report to the

COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:

name of the company requested service date contract number equipment ID# description of services provided additional services recommended (if any) printed name and signature of technician who performed the services printed name and signature of on-site Government SME or COR start and completion dates complete breakdown of the labor cost (hours and rate) materials and parts used details of any other charges printed name and signature stating only new parts and materials were used written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order.

1.8 Increase/Decrease of Equipment: The Government reserves the right to increase and decrease the number of the Embossing Tag Machines to be serviced by 7 per year, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Embossing Tag Machines PM/RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.9 Off-Site Repair: RM of the equipment shall be completed at the location of the equipment.

The Contractor shall not remove from the premises any system, sub-system or peripheral at any time in order to affect repair without the written consent of the Government.

1.9.1 The Contractor shall provide written documentation via email which supports a request to remove from the premises any system, sub-system or peripheral. Said written documentation and request shall include, as a minimum, the information listed below.

shipping or hand caring items off-base contract number part number, OC #, S/N, as applicable description of the part, OC #, S/N, as applicable corresponding estimate repair report number

1.9.2 When determined necessary by the COR to ship items to the Contractor’s off-site facility for repair, the Contractor shall arrange for the scheduling, repair of the failed item and provide the appropriate shipping data to the COR. The COR will process the required shipping documents and arrange for transportation of the item to the appropriate shipping bay for packaging, shipment, and transporting to the designated off-site facilities Free on Board (FOB) destination [see

Attachment # _ Appendix B (Off-Base)].

1.10 Return of Equipment: Upon completion of the approved repair, the Contractor shall conduct a performance check on the repaired equipment to verify it is restored to operational condition.

The Contractor shall provide documentation that the performance check has been completed and the equipment is in working order IAW paragraph 1.11 – 1.12, Service Report, of this PWS. The

Contractor shall return the repaired equipment to the Government within the timeframe identified on the Estimate Repair Report.

1.11 Delivery: The Contractor shall ship all repaired and non-repairable equipment by the fastest and most traceable method in order to arrive within five (5) business days after the repair completion date.

1.12 Shipping: The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information and include contract number on the shipping paper work with a Free On Board (FOB) Destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR #/Contract No: _____________

OC-ALC/OBC

Bldg. 3001 Staff Dr. Door G70 Post N68

Tinker AFB, OK 73145-3052

1.13 Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the

Contractor during the period of this contract will be subject to review by the CO or COR.

1.14 Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.15 Maintenance Documentation: The Contractor shall notify the Government Subject Matter

Expert (SME) upon completion of each PM/RM/Repair/or similar requirement, IAW OC-ALC

Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.16 Continuation of Essential Department of Defense (DoD) Contractor Services During

Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

1.17 Hours of Operation: The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 8:00 am to 4:00 pm. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the

CO. Upon approval from the CO, the Government Subject Matter Expert (SME) or COR must be present with the Contractor.

1.17.1 These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

1.18 Special Qualifications: The Contractor shall provide personnel with the following special qualifications:

Prior experience on Matica Americas of North America

1.19 Contractor Personnel: The Contractor shall provide the name of the Contract Manager

(CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air

Force Base (AFB). The CM or alternate shall be available to meet on the installation with

Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.19.1 The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The

Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB.

The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.20 Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the COR within five

(5) business days after the contract award date. Within ten (10) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.20.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the

Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.21 Environmental Certification: The Government will ensure the part or equipment is clean, drained and purged before it is transferred to the Contractor for repair. The Government will provide written certification of such to the Contractor prior to shipment or pick up of the part or equipment. Certification will be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification will contain description of the part or equipment, make, model, serial number, and

OC number (if applicable). This certification will be provided to the COR three (3) business days prior to the pick-up or shipment of the part or equipment. The COR will, in turn, provide it to the Contractor within two (2) business days prior to the pick-up or shipment of the part or equipment.

1.21.1 The Contractor shall ensure and provide written certification that the repaired part or equipment is cleaned to remove all hazardous contaminants, dirt, shavings, oil, or grease, and drained and purged to remove all fluids, oils and liquids before returning to Tinker AFB.

Certification shall be by official correspondence with a statement which specifies the part or equipment is certified to be clean, drained and purged. In addition, as a minimum, said certification shall contain description of part or equipment, make, model, serial number, and OC number (if applicable). This certification shall be provided to the COR two (2) business days prior to the return of the part or equipment.

1.22 Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The

Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.22.1 Contractors shall be compliant with Tinker Air Force Base (TAFB) Supplement to Air

Force Instruction (AFI) 32-7086

, “Hazardous Materials Management”, Tinker AFB procedures per Tinker Air Force Base

Hazardous Waste Management Plan (TAFB HWMP), and Complex procedures per Oklahoma

City Air Logistics Complex (OC-ALC) Supplement to AFI 32-7086, “Hazardous Material

Management” and OC-ALCI 32-101 “Air Quality Record Keeping Procedure”. Publications are available digitally on e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.23 Hazardous Material (HAZMAT): If no HAZMAT will be brought on base or used in performance on this contract, the contractor shall certify “No HAZMAT will be brought on base” or “No HAZMAT Usage” in writing on company letterhead. This certification shall be provided to the COR within ten (10) days after award. Upon COR receipt of the certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.23.1 The Contractor shall not store chemicals or hazardous material (HAZMAT) on Tinker

AFB. Contractors shall be compliant with HAZMAT management procedures per Oklahoma

City Air Logistics Complex (OC-ALC) Supplement to AFI 32-7086, “Hazardous Materials

Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the Unit Environmental

Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.24 Safety Data Sheet (SDS) and Labeling: Upon COR receipt of the “No HAZMAT Usage” certification, the requirements of this section no longer apply.

1.24.1 The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72

ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date all Safety Data Sheets

(SDSs) and a completed OC-ALC Form 152, SDS Information Sheet. The Contractor shall receive approval from the COR prior to shipping any chemical, material or substance to Tinker

AFB. A copy of the manufacturer SDS shall accompany the shipment. Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health

Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal

Regulation (CFR) Part 1910.1200. The Contractor shall ensure containers of hazardous chemicals are labeled with the following information, prior to shipping to Tinker AFB IAW

OSHA Hazardous Communication Standard, Title 29, CFR Part 1910.1200 (2012): product identifier; signal word; hazard statement(s); precautionary statement(s); pictogram(s); and name, address and telephone number of the chemical manufacturer, importer, or other responsible party. The COR will forward all SDS submittals to 72 ABW/CEIE for approval. A current manufacturer SDS shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were prior approved. The Contractor shall maintain copies of manufacturer SDSs for all chemicals and SDSs shall be readily accessible at all times by

Contractor personnel as well as government employees.

1.25 Hazardous Waste: If no HAZWASTE will be generated during performance of this contract, the contractor shall certify “NO Hazardous Waste Generation” in writing on company letterhead. This certification shall be provided to the COR within ten (10) days after award.

Upon COR receipt of the “No Hazardous Waste Generation” certification, the requirements of http://www.e-publishing.af.mil/ this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

1.25.1 The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.26 Discharges: Any discharges into Tinker’s industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done IAW Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental

Compliance). Notice of intent documentation shall be provided to the COR within ten (10) days after award. The COR will submit the required notice of intent documentation to the UEC for 72

ABW/CEIE approval. The Contractor shall not discharge into IWTP and sanitary sewer prior to approval issued by 72 ABW/CEIE. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.27 Off-Site Discharges: For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment

Works (POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the COR from the POTW that states the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.28 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident.

When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911.

If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.28.1 One (1) copy to CO, two (2) copies to the COR, a copy for UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill

2.) Date and time of incident

3.) Location and source of spill

4.) Substance or pollutant spilled

5.) Amount spilled and rate of discharge

6.) Any damages or injuries involved

7.) Extent of area impacted

8.) Potential hazards

9.) Actions taken

10.) Organizations contacted

11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.29 Environmental Training: Upon COR receipt of the “No Hazardous Waste Generation” certification, the requirements of this section no longer apply.

1.29.1 Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations; DoD, Air Force and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure

Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor’s expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per TAFBI

32-7086, “Hazardous Waste Management”.

1.30 Forms, Technical Orders (T.O.), AFI, Air Force Material Command Instructions

(AFMCI), and Publications: The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the COR will provide the form, instruction, or publication to the Contractor upon the Contractor’s written request (e-mail is acceptable). In the event, laws, regulations, T.O.’s, AFI’s, or AFMCI’s change during the term of this contract, the

Contractor shall be required to comply as the changes come into effect. Contractors delivering or handling official United States Air Force (USAF) records shall comply with the applicable records management regulations in AFI 33-322, Chapter 3, in its entirety.

1.31 Housekeeping: The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

1.32 Foreign Object Damage (FOD) and Dropped Object Prevention: Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the

FOD/DOP training and to comply with AFI 36-2650, AFMC Supplement 1, paragraph 9.2., and

A4.4.4. (Initial)/A4.4.5. (Refresher). The Contractor and Contractor personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the COR or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM.

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 http://www.e-publishing.af.mil/ http://www.youtube.com/watch?v=tYcbodjFPnM

1.32.1 The Contract Manager shall provide written certification to the COR for each employee within ten (10) business days after the contract award date. The certification shall have the title of the training, the name of the person who received the training, and the date of the training. The

Contractor shall also ensure all new employees view the FOD/DOP training and provide written certification of training to the COR prior to the employees starting work in the OC-ALC shops.

Every 36 Months, the Contractor and Contractor personnel shall be required to review the

FOD/DOP training and to provide written certification to the COR.

1.33 Tool Control and Accountability: While performing contract services in or around

Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI

21-101_AFMC Supplement 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the COR. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the COR within five (5) business days after PM/RM actions. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The

COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. The Contractor shall obtain the Form

32 from the COR. The CM shall ensure each employee on the job site receives a briefing from the

COR about Housekeeping, FOD/DOP, and Tool Control prior to starting work in OC-ALC

Industrial Areas.

1.34 Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-302, in its entirety for the operation of POVs within Tinker AFB.

1.35 Visitors Pass: The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air

Depot. The Contractor shall provide two (2) forms of identification, one of which shall be a picture

ID, to the 72 SFS. The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

1.36 Foreign Nationals: The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US

Government facility.

1.37 Safety and Health on Government Installations: While performing work under this contract on a Government installation, the Contractor shall comply with federal, state and local regulations, and AFI 91-203, “Air Force Consolidated Occupational Safety Instruction”, as established by this contract and Appendix C. The Contractor shall notify the CO, COR, and

Government Contract Administrator (CA) within one (1) business day of any injuries that occur to contractor personnel while they are on the installation. The Contractor shall notify the CO, COR, and Government CA within one (1) business day of damage to Government property or equipment during the execution of the contract.

1.38 Emergency Procedures: The Contractor personnel shall follow the direction of the

Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.39 Contractor Manpower Reporting (CMR): The Contractor shall report ALL contractor labor hours, to include sub-contractor labor hours, required for the performance of the services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at the website http://www.ecmra.mil.

1.39.1 The Contractor shall report all labor hours executed during the Period of Performance (PoP) for each Government Fiscal Year (FY) which runs from 1 October through 30 September the following year. Although the labor hours executed may be completed any time during the FY, all data shall be completed no later than (NLT) 31 October of each calendar year. Contractors may direct questions to the CMR help desk email listed at http://www.ecmra.mil.

1.40 Training – General: The Government COR will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below. The COR will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the contractor employee’s Social Security Number (SSN) will be input on the form.

1.40.1 The Contractor shall contact the COR prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:

Contractor Required Courses Course Number

FOD and DOP Awareness Training Course Initial CHPMAS0000400SU

AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB

Initial Fire Safety and Prevention Training CTESAF0000100SU

Refresher Fire Safety and Prevention Training, Computer Based

Training (CBT)

CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9713800BR

OC-ALC Human Factors Training, CBT MTEPDV9775100BR

Environmental Management Systems (EMS) - General Awareness

Training

MTEENV9733070BR

2.0 Section Two

http://www.ecmra.mil/ http://www.ecmra.mil/

2.1 Performance Assessment: The Contractor shall be aware that in the absence of any contract requirement from the Service Summary does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall ensure the following SS requirements are accomplished:

Service Summary (SS) Table 2-1

SS Performance Objective PWS Para Performance

Threshold

SS 1 1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform

PM/RM on 28 Embossing Tag Machines at the Oklahoma

City–Air Logistics Complex (OC-ALC). The machines are as follows AMXG nine (9), CMXG two (2), and PMXG seventeen (17). The equipment is listed in Appendix A (On-

Base) and Attachment #_ Appendix B (Off-Base), as applicable.

1.1 100% Compliance

SS 2 1.1.1 The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.1.1 100% Compliance

SS 3 1.2 Requested Services: The Contractor shall perform PM and RM Support Services on the Embossing Tag Machines.

The Contractor shall perform an alignment and annual safety inspections. Any system(s) that fails the alignment or inspection, the Contractor shall evaluate and perform recommended repairs via remedial maintenance. If/when remedial maintenance is performed; at completion of such maintenance repairs, the Subject Matter Expert (SME) will verify the Tag Machines are fully operational. Additionally, Contractor shall warranty service per Company’s normal warranty policy.

1.2 100% Compliance

SS 4 1.3 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s

IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year on each item listed in Appendix A.

The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within five (5) calendar days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.3 100% Compliance

SS 5 1.5 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the COR will contact the Contractor by telephone, email, or fax and provide information below. If the COR notifies the

Contractor via telephone, the COR will provide a written copy of the request by email or fax.

the equipment identification number (ID#) a brief description of the malfunction

1.5 100% Compliance

Performance

Threshold location of equipment name and telephone number of the Point of Contact

(POC)

1.5.1 Upon notification of the system malfunction, the

technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

SS 6 1.6 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the Contract Officer (CO).

1.6 100% Compliance

SS 7 1.7 Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-

ALC, the Contractor shall provide a written Service Report to the Government SME. When necessary the Government

SME will forward the service report to the COR within two

(2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. As a minimum, the final service report shall contain the following information:

name of the company requested service date contract number equipment ID# description of services provided additional services recommended (if any) printed name and signature of technician who performed the services printed name and signature of on-site Government

SME or COR start and completion dates complete breakdown of the labor cost (hours and rate) materials and parts used details of any other charges printed name and signature stating only new parts and materials were used written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order.

1.7 100% Compliance

SS 8 1.8 Increase/Decrease of Equipment: The Government reserves the right to increase and decrease the number of the

Embossing Tag Machines to be serviced by 7 per year, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Embossing Tag Machines PM/RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.8 100% Compliance

SS 9 1.9 Off-Site Repair: RM of the equipment shall be completed at the location of the equipment. The Contractor shall not remove from the premises any system, sub-system

1.9 100% Compliance

Threshold or peripheral at any time in order to affect repair without the written consent of the Government.

SS 10 1.9.1 The Contractor shall provide written documentation via email which supports a request to remove from the premises any system, sub-system or peripheral. Said written documentation and request shall include, as a minimum, the information listed below.

shipping or hand caring items off-base contract number part number, OC #, S/N, as applicable description of the part, OC #, S/N, as applicable corresponding estimate repair report number

1.9.1 100% Compliance

SS 11 1.9.2 When determined necessary by the COR to ship items to the Contractor’s off-site facility for repair, the Contractor shall arrange for the scheduling, repair of the failed item and provide the appropriate shipping data to the COR. The COR will process the required shipping documents and arrange for transportation of the item to the appropriate shipping bay for packaging, shipment, and transporting to the designated off-site facilities Free on Board (FOB) destination [see

Attachment # _ Appendix B (Off-Base)].

1.9.2 100% Compliance

SS 12 1.10 Return of Equipment: Upon completion of the approved repair, the Contractor shall conduct a performance check on the repaired equipment to verify it is restored to operational condition. The Contractor shall provide documentation that the performance check has been completed and the equipment is in working order IAW paragraph 1.11 – 1.12, Service Report, of this PWS. The

Contractor shall return the repaired equipment to the

Government within the timeframe identified on the Estimate

Repair Report.

1.10 100% Compliance

SS 13 1.11 Delivery: The Contractor shall ship all repaired and non-repairable equipment by the fastest and most traceable method in order to arrive within five (5) business days after the repair completion date.

1.11 100% Compliance

SS 14 1.12 Shipping: The Contractor shall provide to the COR, the date equipment was shipped out, shipment identification information and include contract number on the shipping paper work with a Free On Board (FOB) Destination. The ship to address is listed below.

ATTN: SURVEILLANCE COR #/Contract No:

OC-ALC/OBC

Bldg. 3001 Staff Dr. Door G70 Post N68

Tinker AFB, OK 73145-3052

1.12 100% Compliance

SS 15 1.14 Corrective Action Report (CAR)/Complaint

Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer

Complaint.

1.14 100% Compliance

Threshold

SS 16

1.17 Hours of Operation: The Contractor shall perform the

work required under this contract during the following days and hours: Monday through Friday, 8:00 am to 4:00 pm. If work hours are required outside the hours stated, the

Contractor shall contact the COR for approval from the CO.

Upon approval from the CO, the Government Subject Matter

Expert (SME) or COR must be present with the Contractor.

1.17 100% Compliance

SS 17

1.18 Special Qualifications: The Contractor shall provide

personnel with the following special qualifications:

Prior experience on Matica Americas of North

America

1.18 100% Compliance

SS 18 1.19 Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent.

They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date.

The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base

(AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand

English fluently.

1.19 100% Compliance

SS 19 1.19.1 The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and

Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.19.1 100% Compliance

SS 20 1.20 Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the

COR within five (5) business days after the contract award date. Within ten (10) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

1.20 100% Compliance

SS 21 1.20.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either

1.20.1 100% Compliance

Threshold military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics

Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force

Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and

Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

SS 22 1.27 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911.

The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.27.1 One (1) copy to CO, two (2) copies to the COR, a

copy for UEC and one (1) copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill

2.) Date and time of incident

3.) Location and source of spill

4.) Substance or pollutant spilled

5.) Amount spilled and rate of discharge

6.) Any damages or injuries involved

7.) Extent of area impacted

8.) Potential hazards

9.) Actions taken

10.) Organizations contacted

11.) Remarks Section - that addresses the cause of the spill

(e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.27 100% Compliance

SS 23 1.39.1 The Contractor shall contact the COR prior to work being performed in order to accomplish the required training 1.39.1

Threshold or to verify the required training as listed below has been completed:

Contractor Required Courses Course Number

FOD and DOP Awareness Training Course Initial

CHPMAS0000400SU

AFMC FOD and DOP Awareness Training Refresher

CHPMAS0001301CB

Initial Fire Safety and Prevention Training

CTESAF0000100SU

Refresher Fire Safety and Prevention Training, Computer

Based Training (CBT) CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste

Training, CBT MTEMAS9713800BR

OC-ALC Human Factors Training, CBT

MTEPDV9775100BR

Environmental Management Systems (EMS) - General

Awareness Training MTEENV9733070BR

3.0 Section Three

3.1 Government Furnished Property.

3.1.1 Government Property Repair/Maintenance On-Base is not considered

Government Furnished Property (GFP). FAR Parts 45 and 52.245 plus supplements are not applicable to Government Property Repair/Maintenance On-Base. The responsible

Government Organizations (76 AMXG, 76 CMXG, and 76 PMXG) for Government

Property Repair/Maintenance On-Base will be responsible for the Government Property inventory, record keeping, reporting requirements (including Report of Survey), and disposal of all Government Property requiring repair/maintenance on-base during the performance of this contract.

3.1.2. GFP - Repair/Maintenance Off-Base. The Contractor shall ensure all GFP is secured at the close of each workday. The Government retains title to all GFP, until the

Government properly disposes of the GFP as authorized by law or regulation. This GFP shall not be used for the performance of any other contract. The applicable Government

Property contract clauses will be cited in the solicitation/contract. The GFP is identified in Attachment #_ Appendix B.

3.1.2.1. GFP Shipment to Contractor’s Facility. In accordance with PWS section one.

3.1.2.2. GFP Return Shipment to Government. In accordance with PWS section one.

3.1.2.3. Loss of Government Property. In accordance with the Government Property contract clauses.

3.1.2.4. GFP Identification Labels. When applicable, the Contractor shall clearly label

(without damaging) GFP to distinguish it from Contractor Furnished Property IAW with the contract terms and conditions and this PWS.

3.2 Shared Property of the Government. Not Applicable

3.3 Government Furnished Services (GFS) are applicable during the performance of this contract. The Government will furnish the following services at Tinker AFB, OK:

3.3.1 Security Forces. The Government will provide general on-base security forces’ service. The security forces’ telephone numbers are 911 for emergencies, 405-734-2000 for crimes in progress and 405-734-3737 for non-emergency calls. The off-base 911 center receives 911 cell phone calls. Cell phone callers need to advise the 911 off-base center they are on TAFB in order to be connected with the on-base 911 center.

3.3.2 Fire Emergency and Routine Services. The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the TAFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 405-734-3981 or 405-734-3982 and

405-734-7964 for after hours and weekends. For routine calls to dispatch call 405-734-

7964.

3.3.2.1 NOTE: If applicable, Government Contracting Officer Representative (COR) or

Government Point of Contact (GPOC) verify if the Government will provide, inspect, and maintain the fire extinguishers in Contractor occupied space.

3.3.4 Utilities. The Government will provide utility services. These utilities include natural gas, electricity, water, and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

3.3.5 Workspace. The Government will provide access to the equipment and adequate workspace around the equipment.

3.4 Intangible Government Property. Not Applicable.

3.5 Contractor Acquired Property (CAP), Time & Material (T&M) or

Fabrication. Not Applicable.