PWS_for_Overhead_Doors_(No_O_and_A).docx

PERFORMANCE WORK STATEMENT (PWS)

PREVENTIVE AND REMEDIAL MAINTENANCE

FOR

EQUIPMENT BOOTH ROLL UP DOORS

OC-ALC/OBWK

TINKER AIR FORCE BASE

17 APRIL 2015

Section One

Description of Services

1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the two (2) Preventive Maintenance (PM) visits per year and Remedial Maintenance (RM) as required on thirty-five (35) roll up doors of many equipment booths at Buildings 9001& 2211at the Oklahoma City–Air Logistics Complex (OC-ALC). The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses; fall protection equipment; lifting equipment and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendix A.

1.1.1 The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and providing adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform two (2) PM’s per year on each item listed in Appendix A. The Contractor shall provide a copy of the PM schedule to the OBWK Personnel within five (5) business days after contract award. The Contractor shall notify the OBWK Personnel seven (7) business days prior to each scheduled PM visit.

1.3 Remedial Maintenance (RM): RM is defined as unscheduled work requirements which are not otherwise defined in this PWS. RM includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction and return equipment to operational status.

1.4 Malfunction and Notification Process: Upon occurrence of an equipment or system malfunction, the OBWK Personnel will contact the Contractor by telephone, email, or fax and provide information below. If the OBWK Personnel notifies the Contractor via telephone, the OBWK Personnel will provide a written copy of the request by email or fax.

· the equipment identification number (ID#)

· a brief description of the malfunction

· location of equipment

· name and telephone number of the Point of Contact (POC)

Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.5 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.6 Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government identified Technical POC or OBWK Personnel. The Government identified Technical POC will forward the service report to the OBWK Personnel within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the OBWK Personnel. As a minimum, the final service report shall contain the following information:

· name of the company

· requested service date

· contract number

· equipment ID#

· description of services provided

· additional services recommended (if any)

· printed name and signature of technician who performed the services

· printed name and signature of on-site Government identified Technical POC or OBWK Personnel

· start and completion dates

· printed name and signature stating only new parts and materials were used

· written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order.

1.7 Increase of Equipment: The Government reserves the right to increase the number of the Overhead Doors to be serviced by 5, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Overhead Doors PM/RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.8 Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The OBWK Personnel will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or OBWK Personnel.

1.9 Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

1.10 Maintenance Documentation: The Contractor shall notify the Government identified Technical POC upon completion of each PM/RM action IAW OC-ALC Operating Instruction (OI) 21-203, Chapter 1, 2, and 3, as applicable.

1.11 Red Tagged Items: Red Tagged items create unsafe conditions for workplace and are noted by the annotation of a Red X in the Facilities and Equipment Management Web-Based (FEMWEB) system. A Red X indicates the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected and the Red X is cleared. The Contractor shall not authorize, use or direct equipment to be used until the Red “X” has been properly cleared IAW OC-ALC OI 21-203, Chapter 2.

1.11.1 Red X Clearance: The Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI 21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instance where the Contractor clears a Red X in his or her assigned work area.

1.11.2 Red X Clearance on Equipment: Red X on Equipment will be cleared in FEMWEB by the shop supervisor, work leader, or supervisor’s designee.

1.12 Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

1.13 Hours of Operation: The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 7:00am - 4:00pm. If work hours are required outside the hours stated, the Contractor shall contact the OBWK Personnel for approval from the CO. Upon approval from the CO, the Government identified Technical POC or OBWK Personnel must be present with the Contractor.

1.13.1 These dates and hours exclude Federal Holidays, weekends, base closures due to inclement weather, and furlough days, as applicable.

1.14 Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and OBWK Personnel, in writing, within five (5) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government Personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

1.14.1 The Contractor and Contractor Personnel shall be required to identify themselves as Contractor Personnel by introducing themselves or being introduced as Contractor Personnel. The Contractor Personnel shall also display distinguishing badges or other visible identification for meetings with Government Personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and Contractor Personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.15 Listing of Contractor Employees: The Contractor shall provide an initial listing of the Contractor employees’ names and position titles to the OBWK Personnel within five (5) business days after the contract award date. Within five (5) business days, the Contractor shall also provide an updated listing of Personnel to the OBWK Personnel when employees affecting the work of this contract change status or position.

1.15.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty OBWK Personnel who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract Personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor Personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor Personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.16 Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, instructions, and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions, or regulation changes during the term of this contract.

1.16.1 Contractors shall be compliant with the Tinker Air Force Base (AFB) Supplement to Air Force Instruction (AFI) 32-7086, “Hazardous Materials Management”, Tinker AFB procedures per Tinker AFB Instruction (TAFBI) 32-7004, “Hazardous Waste Management”, and Complex procedures per OC-ALC Sup to AFI 32-7086, “Hazardous Material Management” and OC-ALC Instruction (OC-ALCI) 32-101 “Air Quality Record Keeping Procedure”. Publications are available digitally on the e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.17 Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS): Upon the OBWK Personnel’s confirmed receipt of the Contractor’s written certification which states “No HAZMAT Usage”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.17.1 The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before the written approval is provided by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the OBWK Personnel, ten (10) calendar days after the contract award date, all MSDS or SDS and a completed OC-ALC Form 152, MSDS/SDS Information Sheet. The Contractor shall receive approval from the OBWK Personnel prior to shipping any chemical, material, or substance to Tinker AFB. A copy of the manufacturer MSDS/SDS shall accompany the shipment. The Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administration (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The OBWK Personnel will forward all MSDS/SDS submittals to the 72 ABW/CEIE for approval. A current manufacturer MSDS/SDS shall be submitted to the OBWK Personnel if the Contractor changes manufacturer or vendor for any chemicals that were previously approved. The Contractor shall maintain copies of the manufacturer MSDS/SDS for all chemicals. The MSDS/SDS shall be readily accessible at all times by Contractor Personnel as well as Government employees.

1.18 Hazardous Material (HAZMAT): If HAZMAT shall not be brought on base or used in the performance of this contract, the Contractor shall provide certification, in writing and printed on company letterhead, which states “No HAZMAT will be brought on base” or “No HAZMAT Usage”. Said letter shall also contain the contract number for which the statement applies. This certification shall be provided to the OBWK Personnel within ten (10) business days after the contract award date. Upon the receipt of the certification by the OBWK Personnel, the requirements of this section are no longer applicable.

1.18.1 The Contractor shall not store chemicals or HAZMAT on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per the OC-ALC Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the OBWK Personnel monthly, the last business day of each month, or when the required work is completed. The OBWK Personnel will forward the rebook records to the Unit Environmental Coordinator (UEC) NLT the fourth (4th) calendar day of the following month or the first (1st) subsequent business day.

1.19 Hazardous Waste (HAZWASTE): If HAZWASTE shall not be generated during the performance of this contract, the Contractor shall provide written certification which states that there is “No Hazardous Waste Generation”. Said certification letter shall be printed on company letterhead and contain the applicable contract number. This certification shall be provided to the OBWK Personnel within ten (10) business days after award. Upon the OBWK Personnel’s confirmed receipt of the Contractor’s written certification which states “No Hazardous Waste Generation”, the requirements of this section are no longer applicable.

1.19.1 The Contractor shall dispose of HAZWASTE in Government furnished waste containers located in the shop or area where the work is being performed. The Contractor shall notify the OBWK Personnel if the required waste containers are not available on site.

1.20 Discharges: Any discharges into Tinker’s Industrial Waste Treatment Plant (IWTP) or sanitary sewer shall be approved and accomplished IAW the Tinker Industrial Waste Water Discharge Permit as instructed by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The OBWK Personnel will submit the required notice of intent documentation to the UEC for the 72 ABW/CEIE approval. The Contractor shall maintain records of any written approval issued by the 72 ABW/CEIE for discharges into the IWTP and sanitary sewer.

1.21 Off-Site Discharges: For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges that may contain pollutants resulting from any contracted service go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter from the POTW to the OBWK Personnel within ten (10) calendar days after the contract award date. The letter shall state the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.22 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the OBWK Personnel and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.22.1 One (1) copy to CO, two (2) copies to the OBWK Personnel, one (1) copy for the UEC, and one (1) copy for the rebook record. The format of the report shall be left up to the Contractor; however, the report shall contain the following information.

· name and contact number of the person reporting the spill

· date and time of incident

· location and source of spill

· substance or pollutant spilled

· amount spilled and rate of discharge

· any damages or injuries involved

· extent of area impacted

· potential hazards

· actions taken

· organizations contacted

· remarks section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.23 Environmental Training: Upon the OBWK Personnel’s confirmed receipt of the Contractor’s written letter which certifies “No Hazardous Waste Generation”, the requirements of this section are no longer applicable. Said certification letter shall be printed on company letterhead and contain the applicable contract number for which the services are being performed.

1.23.1 Contractor Personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable state laws and regulations; DoD, AF, and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by the 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm; http://www.skillsoft.com/catalog/detail.asl?CourseCode=esh_sah_a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs. The training shall be at the Contractor’s expense. Prior to obtaining training and within ten (10) calendar days after the contract award date, the Contractor shall provide the name of the training institution or company and course description to the OBWK Personnel for approval. Once written approval is received from the OBWK Personnel, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS. The Contractor’s environmental training certificates shall be provided to the OBWK Personnel within thirty (30) calendar days. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”.

1.24 Forms, Technical Orders (T.O.), AFI, Air Force Material Command Instructions (AFMCI), and Publications: The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the OBWK Personnel will provide the form, instruction, or publication to the Contractor upon the Contractor’s written request (e-mail is acceptable). In the event, laws, regulations, T.O.’s, AFI’s, or AFMCI’s change during the term of this contract, the Contractor shall be required to comply as the changes come into effect. Contractors delivering or handling official United States Air Force (USAF) rebook records shall comply with the applicable records management regulations in AFI 33-322, Chapter 3, in its entirety.

1.25 Housekeeping: The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

1.26 Foreign Object Damage and Dropped Object Prevention: Contractor Personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers, and the Contactor Personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps, and in aircraft hangers and maintenance areas are required to receive the FOD/DOP training and to comply with AFI 36-2232, AFMC Supp 1, paragraph 9.2., and A4.3.4. (Initial)/A4.3.5. (Refresher). The Contractor and Contractor Personnel shall acknowledge the FOD/DOP training either by viewing the Digital Versatile Disc (DVD) provided by the OBWK Personnel or the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a Contractor devised certificate to the OBWK Personnel for each employee within five (5) business days after the contract award date. The certificates shall have the title of the training, the name of the person who received the training, and the date of the training. The Contractor shall also ensure all new employees view the FOD/DOP training and provide a Contractor devised certificate of training to the OBWK Personnel prior to the employees starting work in the OC-ALC shops. On an annual basis, the Contractor and Contractor Personnel shall be required to review the FOD/DOP training and to provide an updated Contractor devised certificate of training to the OBWK Personnel within five (5) business days of the new period of performance (PoP) start date.

1.27 Tool Control and Accountability: While performing contract services in or around Maintenance Production Shops, which includes ramp areas, the Contractor shall comply with AFI 21-101_AFMC Supp 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1. and 14.5.3. The Contractor shall provide the completed MXRIWRS Form 032 prior to performing work in the OC-ALC industrial areas. The MXRIWRS Form 032 is available from the OBWK Personnel. The Contractor shall provide a Contractor Tool Listing, MXRIWRS Form 032, to the OBWK Personnel within five (5) business days after the PM/RM actions. The Contractor or Contractor’s Personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor Personnel shall immediately notify the OBWK Personnel of any tools that are missing or lost from the work area or container (e.g. tool or job box or tool bag). The OBWK Personnel will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government Personnel. The Contractor shall obtain the Form 32 from the OBWK Personnel. The CM shall ensure each employee on the job site receives a briefing from the OBWK Personnel about Housekeeping, FOD/DOP, and Tool Control prior to starting work in OC-ALC Industrial Areas.

1.28 Privately Owned Motor Vehicles (POV): Contractor Personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24-301, in its entirety for the operation of POVs within Tinker AFB.

1.29 Visitors Pass: The Contractor shall contact the OBWK Personnel seven (7) business days before arriving on Tinker AFB in order to make arrangements for Visitors Passes. The OBWK Personnel will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor shall arrange to meet at Pass and Registration, Building 6611 at the Tinker Gate which is South of I-40 off of Air Depot. The Contractor shall provide two (2) forms of identification, one of which shall be a picture ID, to the 72 SFS. The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

1.30 Foreign Nationals: The Contractor shall notify the OBWK Personnel before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US Government facility.

1.31 Health and Safety on Government Installations: While performing work under this contract on a Government installation, the Contractor shall comply with federal, state and local regulations, and AFI 91-203, “Air Force Consolidated Occupational Safety Instruction”, as established by this contract and Appendix C. The Contractor shall notify the CO, OBWK Personnel, and Government Contract Administrator (CA) within one (1) business day of any injuries that occur to Contractor Personnel while they are on the installation. The Contractor shall notify the CO, OBWK Personnel, and Government Contract Administrator (CA) within one (1) business day of damage to Government property or equipment during the execution of the contract.

1.32 Emergency Procedures: The Contractor Personnel shall follow the direction of the Government Personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor Personnel shall participate with the Government Personnel in all fire and tornado drills at no additional cost to the Government.

1.33 Training – General: The Government OBWK Personnel will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below. The OBWK Personnel will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. For purposes of identification and compliance with Personally Identifiable Information (PII) requirements, only the last four (4) of the Contractor employee’s Social Security Number (SSN) will be input on the form.

1.33.1 The Contractor shall contact the OBWK Personnel prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:

Section Two

Government Furnished Property (GFP) and Services

2.1. Government Furnished Property (GFP)

2.1.1. Government Furnished Property (GFP) is not applicable to this contract in accordance with FAR Parts 45 and 52.245 plus supplements.

2.2. Reserved.

2.3. Government Furnished Services.

2.3.1. Government Furnished Services are applicable during the performance of this contract.

2.4. Workspace.

2.4.1. The government will provide adequate workspace around the machine areas.

2.5. Security Forces.

2.5.1. The government will provide general on base security forces service. The Security Forces’ telephone number is 911 for emergencies, 734-2000 for crime in progress, and 734-3737 for non-emergency calls.

2.6. Fire and Emergency Services.

2.6.1 The government will provide general on base fire protection services. The contractor shall comply with fire prevention rules and regulations enforced by the TAFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 734-3981. For routine calls to dispatch call 734-7964.

2.7. Reserved

2.8. Utilities

2.8.1. The government will furnish utility services. These utilities include natural gas, electricity, water and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

2.9. Refuse Collection.

2.9.1. The government will provide refuse collection services limited to the extent provided in the Base Refuse Collection Contract for government provided facilities. The government will only allow non-hazardous refuse to be emptied into the authorized refuse dumpster for trash collection. Do not use the government dumpsters for collection of construction debris generated by this contract.