PWS 7 June 2011.docx.doc

PERFORMANCE WORK STATEMENT (PWS)

FOR

PREVENTIVE & REMEDIAL MAINTENANCE

MIRA-X LARGE CHAMBER SCANNING ELECTRON

MICROSCOPE (LC-SEM)

PREPARED BY:

76 MXW/OBWK

17 Mar 2011 7 June 2011-revision 1

1.1. Scope. The contractor shall provide all labor, tools, equipment, test equipment personal protective equipment and clothing, hearing protection, eye protection including prescription safety glasses, materials and parts, transportation and other incidentals necessary to travel to Tinker AFB, Oklahoma, to perform Preventive Maintenance (PM) and Remedial Maintenance (RM) on MIRA-X LARGE Chamber Scanning Electron Microscope (LC-SEM). The contractor shall be responsible for insuring all services and parts provided under this contract are in accordance with the terms and conditions outlined herein and conform to the manufacturer’s equipment specifications, Performance Work Statement (PWS) and the Contractor's Comprehensive Maintenance Agreement. The LC-SEM Equipment is listed in Appendix A.

1.1.1. The maintenance agreement will cover all MIRA-X Chamber Scanning Electron Microscope equipment except for the following parts listed below:

· Turbo pump #78501843

· Turbo pump #78501850

· Rootspump #21191473

· Rootspump #21192159

· E-gun #1430VP-06-6

1.2. Preventive Maintenance (PM).

1.2.1. The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance, and making adjustment to compensate for normal wear before failure occurs. The contractor shall perform all PM’s in accordance with the original equipment manufacturer (OEM) specifications. The contractor shall perform four (4) PM’s per year on a quarterly basis and shall include a complete inspection of the system and peripherals which shall ensure the performance of the microscope and each item listed in Appendix A. The contractor shall notify the QAE at least ten (10) working days prior to each scheduled PM visit.

1.2.1.1. The contractor shall provide all necessary software with all modifications to accommodate manufactures and/or Government required system upgrades. Upgrades for computer hardware is not included within this PWS.

1.2.1.2. Preventive Maintenance (PM) Schedule.

The contractor shall develop and maintain a schedule to ensure all Preventive Maintenance (PM) tasks are scheduled and performed from onset of the contract period of performance. The contractor shall provide a copy of the PM Schedule to the QAE within ten (10) working days after contract award.

1.2.1.3. The contractor, using the Preventive Maintenance (PM) Instructions shall perform four (4) PM’s, annually on the MIRA-X LARGE Chamber Scanning Electron Microscope (LC-SEM) to maintain maximum, performance of the equipment in accordance with Original Equipment Manufacturer (OEM) specifications and PM Checklist.

1.2.2. Remedial Maintenance (RM): RM is defined as unscheduled work requirements that are not otherwise defined in this PWS that includes the evaluation, troubleshooting, and diagnosis of equipment to isolate the source of a malfunction.

1.2.2.1. Malfunction and Notification Process: Upon occurrence of equipment or system malfunction, the Quality Assurance Evaluator (QAE) will contact the contractor. The QAE will telephone the contractor and provide the equipment ID#, a brief description of the malfunction, location of equipment, and the name and telephone number of the point of contact. QAE will then provide a written copy of request to the contractor by fax or email. The contractor shall respond to the QAE or a 76 MXSS/MXDTAC Designated Representative request for assistance within twenty four (24) work hours after notification of a malfunction by contacting the equipment technical contract and troubleshooting via telephone communications.

1.2.2.2. Upon discovery of equipment malfunction, the QAE shall request troubleshooting assistance by email to the designated contractor point of contact (POC).

1.2.2.3. The QAE or a 76 MXSS/MXDTAC Designated Representative will provide a brief description of the malfunction and the name and telephone number of the equipment technical contact.

1.2.2.4. The contractor shall respond to the QAE or request for assistance within twenty-four (24) work hours after notification of a malfunction by contacting the equipment technical contract and troubleshooting via telephone communications.

1.2.2.5. The contractor, if after twenty-four (24) clock hours of troubleshooting over the telephone cannot resolve the problem; shall notify the QAE that a site visit is required.

1.2.2.6. The contractor shall travel to Tinker AFB, Oklahoma and arrive on site at the downed equipment location no later than four (4) calendar days after discontinuance of troubleshooting efforts.

1.2.2.7. Service Report: The Contractor shall provide a written service report within one (1) business day to the QAE in person, by fax or email immediately upon completion of maintenance support services. The service report shall contain the following information as a minimum: Name of Company, Requested Service Date, Description of services provided, Additional Services Recommended (if any), Legible Name and Signature of Technician performing the services, Signature of on-site Government Technical Point-of-Contact (POC), Start and Completion Dates, Complete Breakdown of Labor Cost (hrs and rate) Materials and Parts Used and details of any other charges. If the maintenance support services are completed after the Hours of Operation noted in paragraph 1.4., a copy of the Service Report shall be provided to the 76 MXSS/MXDTAC Designated Representative.

1.2.2.8. The contractor shall prepare a written repair estimate using MXRIWRS Form 011, Repair Estimate Worksheet, or a contractor devised format for any repair not covered in the manufacture's Comprehensive Maintenance Agreement.

1.2.2.9. The contractor shall submit the Repair Estimate Worksheet, MXRIWRS Form 011 or a contractor devised format, to the QAE on a best effort basis but no later than one (1) business day after completion of the inspection.

1.2.3. Parts and Materials: The contractor shall provide and use only new parts and material in performance of this PWS unless authorized by the CO.

1.2.4. Quality Assurance: According to the contract’s inspection clause, the government will evaluate the contractor’s performance under this contract. The Quality Assurance Evaluator / Quality Assurance Personnel (QAE) is a representative of the CO and will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the contractor during the period of this contract will be subject to review by the CO or QAE.

1.2.5. Contractor Response Time: The contractor shall provide written responses addressing the root cause, corrective action and preventive action(s). The contractor will be given three (3) working days to answer a submitted Corrective Action Report (CAR), Performance Action Report (PAR) and Customer Complaint.

1.2.6. Maintenance Documentation: The contractor shall document the completion of each PM/RM action in accordance with T.O. 00-20-1, Chapter 7 and AFMCI 21-127 paragraph 2.6. The AFTO Form 244, Industrial Support Equipment Record, can be found on the equipment, or in close proximity. The annotated form shall be returned to the original location unless another location is specified. The contractor shall contact shop supervisor, technical POC and or QAE if the AFTO 244 form can’t be found on or near equipment.

1.2.7. Red Tagged Items: Government personnel will perform all AFTO 244 requirements and document information on equipment as needed.

1.2.8. The contractor, upon completion of the repair services, shall demonstrate to the on-site Government technical POC that all aspects of the system are repaired and are properly functioning in accordance with manufacturer’s specifications, industry standards and this PWS.

1.3. Hours of Operation: The contractor shall perform work required under this contract during the following hours Monday through Friday 7:00am - 3:00pm, excluding Federal Holidays, unless otherwise directed by the CO.

1.3.1. Extended Hours of Operation. If the situation arises where contractor personnel will need to stay on site to stay and work beyond the 7:00am - 3:00pm hours of operation, the contractor shall coordinate approval from the 76 MXSS/MXDTAC Designated Representative prior to 3:00 pm on the day(s) that the contractor personnel is performing work on site.

1.4. Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternate(s) who shall act for the Contractor when the manager is absent and they shall be designated in writing to the Contracting Officer and the QAE within two (2) calendar days after contract award. The Contractor shall provide telephone numbers of the Contract Manager and alternate(s) where these persons may be contacted at any time. The Contract Manager or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker AFB. The Contract Manager or alternate shall be available to meet on the installation with Government personnel designated by the Contacting Officer to discuss problem areas. The Contract shall provide a Contract Manager who can read, write, speak, and understand English fluently.

1.4.1. Listing of Contractor Employees: The contractor shall provide an initial listing of Contractor employees’ names and position titles to the CO and the QAE prior to contract start date. The contractor shall also provide an updated listing of personnel to the CO and the QAE when employees affecting the work of this contract, statuses change, or position changes within ten (10) calendar days.

1.4.2. The Contractor shall not employ persons on this contract if such employees are identified to the Contractor as potential threats to the health, safety, security, and/or general well being or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty QAE’s who are surveilling any contracts/subcontracts awarded to the Contractor. All contract employees, depending on particular condition, occasion or place, or job assignment, shall require professional, suitable attire. All contractor employees shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor employees in performance of this PWS shall be the responsibility and under the prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.5. Environmental Protection & Safety: The contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The contractor shall comply with any laws, instructions or regulation changes during the term of this contract. The contractor shall follow manufacturer’s guidelines and professional recommendations for control of humidity, temperature, and cleanliness.

1.5.1. Hazardous Material: The contractor shall not store chemicals/HAZMAT on Tinker AFB. All chemicals/HAZMAT must be approved prior to being transported on base for use by any contractor. The contractor shall prepare and submit to the QAE, ten (10) calendar days after contract award date, one (1) each, Chemical/Hazardous Material Request Authorization Form (Air Force Form 3952) and MSDS for each chemical, materials and substance proposed to be used in performance of this PWS. The QAE shall forward the completed AF Form 3952s and MSDS to 72 ABW/CEAN for approval. The contractor shall not transport or use any chemical, material or substance on Tinker AFB before written approval is provided by 72 ABW/CEAN. Contractor shall maintain copies of MSDSs for all chemicals. The MSDSs must correspond with the manufacturers of the chemicals on hand. Manufacturer, material, and MSDS must match. NOTE: MSDS refers to manufacturer MSDS.

Once material is approved for use, contractor shall contact base EM (72 ABW/CEAN) and provide a list of all material. 72 ABW/CEAN shall determine any additional material requirements based on the hazard code of the material.

1.5.2. Hazardous Waste: Contractor shall dispose of any spent/processed chemical solutions and used rags in waste drums located in the shop/area the work is being performed in.

1.5.3. Discharges: Any discharges into industrial waste treatment plant (IWTP) or sanitary sewer shall be done in accordance with Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEAN. The contractor shall maintain records of written authorization issued by 72 ABW/CEAN for discharges into IWTP and sanitary sewer.

1.5.4. Spills: Upon occurrence of any spills that could enter the storm system or cause any harmful environment effects, the contractor shall immediately call 911 to report the incident. When possible, the contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, request Tinker AFB 911. The contractor shall report all environmental violations to the QAE. The contractor shall submit a typed or written report about the incident within four (4) clock hours. The contractor shall provide five (5) copies of the written report. The contractor shall provide one copy to the CO, two copies to the QAE, a copy for Unit Environment Coordinator (UEC) and a copy for record. The format of the report shall be left up to the contractor, but the report shall contain the following information.

1.) Name and contact number of person reporting the spill

2.) Date and time of incident

3.) Location and source of spill

4.) Substance or pollutant spilled

5.) Amount spilled and rate of discharge

6.) Any damages or injuries involved

7.) Extent of area impacted

8.) Potential hazards

9.) Actions taken

10.) Organizations contacted

11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

1.5.5. Environmental and Safety Training: The contractor personnel shall have Resource Conservation Recovery Act (RCRA) environmental and safety training required by the state and federal government. The training shall be IAW the following regulations: Resource Conservation Recovery Act (RCRA) 40 Code of Federal Regulation (CFR) 265.16 “Personal Training”, Occupational Safety and Health Administration (OSHA) Hazardous Waste Operations and Emergency Response Standard Title 29, CFR Part 1910.120 “Hazardous Waste Operations and Emergency Reponses” 40 CFR Part 63.741-40 CFR 63.753, Subpart GG- National Emission Standards for Aerospace Manufacturing and Rework Facilities, Oklahoma City Air Logistics Center Tinker Air Force Base Instruction (OC-ALC TAFB) 32-7004, Hazardous Waste Management Instruction, Section 13, and Air Force Instruction (AFI) 32-7042, “Solid and Hazardous Waste Compliance”, Section 2, 76 MXW OI 32-7 “Hazardous Material Management Program” (In its entirety), 76 MXW OI 32-101 “Air Quality Record Keeping Procedure” (In its entirety) & 76 MXW OI 32-7004 “Hazardous Waste Management Program” (In its entirety) . The contractor shall provide the environmental and safety training certificate for all employees to the CO and QAE, within ten (10) calendar days after contract award date.

1.6. Forms, Technical Orders (TO’s), AFI, AFMCI and Publications: The contractor shall obtain the forms and publications expressly required to perform the work in this contract via internet at www.e-publishing.af.mil In the event that a form or publication is not available online, the QAE will provide the form, instruction, or publication to the contractor upon written request (e-mail is acceptable) by the contractor. In the event that laws, regulations, TO’s, Air Force Instructions (AFI’s), Air Force Material Command Instructions (AFMCI’s) change during the term of this contract, the contractor is required to comply as such changes come into effect. Contractors delivering or handling official USAF records shall comply with the applicable records management regulations AFI 33-322, AFMAN 33-363, and AFI 37-138 (in their entirety).

1.7. Housekeeping: The contractor shall keep the work areas clean and neat in accordance with Industry Standards, Occupational, Safety and Health Administration (OSHA), fire and safety standards and this PWS. Foreign Object Damage (FOD) and Dropped Object Prevention (DOP): Contractor personnel who, in performance of their assigned duties on this contract, work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD and DOP training and to comply with Air Force Instruction (AFI) 21-101, Air Force Materiel Command (AFCM) Sup1, Chapter 14, paragraph 14.41 and Tinker AFBI 21-449 (in its entirety). The contractor and personnel can request a copy of the FOD Training and Prevention DVD at email Belinda.Guttery@tinker.af.mil. The contractor shall contact QAE in the event FOD POC is unavailable to obtain the FOD Training information.

1.8. Certificate for Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) Certificate: The contractor and personnel shall acknowledge the Foreign Object Damage (FOD) and Dropped Object Prevention (DOP) training by viewing the DVD and providing a contractor devised certificate to the QAE for each employee within ten (10) calendar days of contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date. The contractor shall also ensure that all new employee(s) view the FOD/DOP Training DVD and provide a contractor devised certificate of training to the QAE prior to starting work in the 76 MXW shops. Annually, the contractor and personnel shall be required to review the FOD/DOP Training DVD and provide an updated contractor devised certificate of training to the QAE.

1.9. Tool Control and Accountability: While performing contract services in or around Maintenance Production Shops including Ramp areas, the contractor shall comply with AFI 21-101_ AFMC Sup 1, 21-101, Chapter 10 (all paragraphs). The contractor or contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. Contractor personnel shall immediately notify the QAE of any tools that are missing or lost from the work area or container (i.e. tool or job box, or tool bag). The QAE will report to appropriate government personnel of any missing contractor’s tool(s) not located within one (1) hour after notification of lost or missing tools.

1.10. Housekeeping/FOD/Tool Control Briefing: The contractor manager shall ensure each employee on the job site is briefed on Housekeeping, FOD and Tool Control prior to starting work in 76 MXW Industrial Areas. Acknowledgment of “Housekeeping/Tool Control Briefing for the Contractor Employee”: Each contractor’s employee on the job site shall acknowledge receipt of the “Housekeeping/Tool Control Briefing for Contractor’s Employees” by reviewing, signing, dating and returning the MXRIWRS Form 032 to the QAE prior to start of work in 76 MXW Industrial Areas.

1.11. Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB OK per AFI 31-204 (in its entirety), Motor Vehicle Traffic supervision. The contractor shall comply with TAFBI 24-301 (in its entirety) for the operation of POVs within Building 3001.

1.12. Visitors Pass: The contractor shall make contact with the QAE fifteen (15) calendar days before coming on TAFB to make arrangements for a Visitors Pass(s). The QAE will assign the contractor a Sponsor within the organization. The contractor and the sponsor will arrange to meet at BLDG 590 / Eaker Gate. The Contractor shall provide two forms of identification (one of which shall be a picture ID) to Security Forces. Security Forces will provide the contractor the AF Form 75 (Visitors Pass) that will be valid for 30 days. If an additional 30 days is required the same process will occur.

1.13. Foreign National(s): The contractor shall notify the QAE before sending a Foreign National representative to perform services. Special rules apply for foreign national(s) visiting a US Government facility.

1.13.1. If the contractor is considered a Foreign National, the following information shall be submitted on company letterhead to the QAE within ten (10) calendar days after contract award to identify the contract employee and shall include the following information:

1). Name of Foreign National Visitor

2). Visitor's Birth date

3). Place of birth

4). The exact purpose of the visit

5). The Visitor's nationality

6). The benefit to the USAF for allowing this visit

7). The specific dates of the visit

8). The USAF point of contact for the visit

9). Specific visit locations (Buildings, Rooms, Post Locations, etc)

10). Identify any organization being visited

11). What is the level of security for any information that will be disclosed during the visit.

12). The visitor's security clearance level (if applicable)

13). Copies of the foreign national's passport ID or permanent residence card

1.14. Health and Safety on Government Installations: In performing work under this contract on a Government installation, the contractor shall comply with the specific health and safety requirements established by this contract and Appendix C.

1.15. Emergency Procedures: Contractor employees shall follow the direction of Government employees in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats. It is the responsibility of the contractor to provide guidance and establish procedures for responding to emergency for their employees. It is the contractors' responsibility to account for their employees following an emergency evacuation. Contractor Personnel shall participate with government personnel in all fire and tornado drills at no additional cost to the Government.

2. Service Summary: The Contractor shall be aware that the absence of any contract requirement from the Service Summary does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall ensure the following service summary requirements are accomplished:

Threshold

The contractor shall develop and maintain a schedule to ensure all Preventive Maintenance (PM) tasks are scheduled and performed from onset of the contract period of performance. The contractor shall provide a copy of the PM Schedule to the QAE within ten (10) working days after contract award.

3. Government Furnished Services

3.1. The Government will furnish the following services:

3.1.2. Security Forces. The Government will provide general on-base security forces' service. The security forces’ telephone numbers are 911 for emergencies, 734-2000 for crime in progress, and 734-3737 for non-emergency calls.

3.1.3. Fire & Emergency Services. The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the Tinker AFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 734-3981. For routine calls to dispatch call 734-7964. (Verify if the Government will provide, inspect, and maintain the fire extinguishers in Contractor occupied space).

3.1.4. Emergency Medical Service. The Government will provide 24 hour on-base state certified paramedic level emergency response and patient transport services for Contractor personnel who are injured or become seriously ill while on Tinker Air Force Base. The telephone number is 911 for emergencies.

Note: Calling 911 from a cell phone will be received by off-base emergency 911 system, causing a delay in response time by emergency personnel. When possible use a base telephone to receive on-base help.

3.1.5. Utilities. The Government will furnish utility services. These utilities include natural gas, electricity, water, and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

3.1.6. Postal. The Government will provide on-base mail distribution and USPS and UPS services only for official Government mail required under terms of this contract.

3.1.7. Telephone. The Government will provide telephone service consisting of Class 3 (formerly referred to as Class C) and Class 1 (formerly referred to as class A) service (to include DSN service). The contractor shall ensure that the Government provided telephone usage is limited to only official Government business related to the performance of this contract. The contractor shall furnish their own telephone service provided by local commercial carrier for their use in matters other than official Government business pertaining to this contract.*

*A class “A” line, or correctly called a Class 1 line, places no restrictions on the calls you make. In other words, you can make long distance calls and call off base.

A Class “B” line, or correctly called a Class 2 line, allows you to call off base but not make long distance calls.

A Class “C” line, or correctly called a Class 3 line, allows you to only make calls within Tinker Air Force Base.

3.1.8. Custodial Services. The Government will provide custodial services limited to the extent provided in the Base Custodial Contract(s) for the Government provided facilities.

3.1.9. Refuse Collection. The Government will provide refuse collection services limited to the extent provided in the Base Refuse Collection Contract(s) for the Government provided facilities. The Government will only allow non-hazardous refuse to be emptied into the nearest authorized refuse dumpster for trash collection. Do not use Government dumpsters to dispose of construction debris.

3.1.10. Insect and Rodent Control. The Base Civil Engineering Entomology will provide service for Government provided facilities.

3.1.11. Grounds Maintenance. The Government will provide grounds maintenance services limited to the extent provided in the Base Grounds Maintenance Contract(s) for the Government provided facilities.

3.1.12. Real Property Maintenance/Repair. The Government will provide maintenance and repair of Real Property in accordance with and compliance with Government procedures. The Contractor shall submit written requests to the Government Quality Assurance Evaluator/Personnel (QAE) for Real Property maintenance and repairs.

3.1.13. On-Base Transportation. The Government will provide on-base bus service accessible by Contractor personnel subject to the installation’s established schedules, routes, and policies. NOTE: This mode of transportation is not suitable for transporting anything other than personnel.

APPENDIX A

EQUIPMENT LIST

FOR

MIRA-X LARGE CHAMBER SCANNING ELECTRON

MICROSCOPE (LC-SEM)

Large Chamber Scanning

Electron

Microscope (LC-SEM)

Bldg 3001, Post L-69

CONTACT LIST EMAIL ADDRESS

Connie Lucash, Quality Assurance Evaluator (QAE)

(405) 736-4374 connie.lucash@tinker.af.mil

Scot Roswurm, Section Chief/Senior Materials Engineer

(405) 736-2615

Cell# (405) 409-5832 scot.roswurm@tinker.af.mil

Karl Koch, Materials Engineer/MIRA Principal Engineer

(405) 734-6495

Cell# (405) 370-7648 karl.koch@tinker.af.mil

Judith Freer, Materials Engineering Technician/MIRA Principal Technician

(405) 734-6502 judith.freer@tinker.af.mil

REPAIR ESTIMATE WORK SHEET

Description of Evaluation Findings (malfunction information):

Repair Information

Cost

Total Cost of ALL Parts

to Repair:

Other Associated Costs itemized IAW contract:

Total Cost to Repair:

Performance Dates:

Government QAE

I agree the price quoted, above to complete system repairs are in compliance with Contract

I also confirm that sufficient funds are available on Contract

MXRIWRS FORM 011 (January 2006)

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