DRAFT PWS CAE Requirement.pdf

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Capability Area Enablers (CAE) Advisory and Assistance Services (A&AS)
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FA8100-24-CAE
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This document is a Performance Work Statement (PWS) for a federal contract opportunity for Capability Area Enablers (CAE) Advisory and Assistance Services (A&AS). The scope of work includes providing administrative and logistical services such as program management, information technology, logistics, data analytics, and technical documentation support to the Air Force Sustainment Center (AFSC) Logistics Directorate (LG) organization at Tinker Air Force Base (AFB), Oklahoma and Wright Patterson AFB, Ohio.

The government requires seventeen (17) full-time contractor employees to provide 1,872 hours each per year of performance. The contract has a base period of 1 year with four 1-year options. Contractor employees must have specific education, training, and experience to qualify for labor categories such as Administrative Professional, Logistician, Management Analyst, and Operations Research Analyst. The contractor is responsible for cost control, quality control, safety, and security requirements. The government will provide government furnished property, services, and training as required to support contract performance.

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AFSC/LG CAPABILITY AREA ENABLERS ADVISORY AND

ASSISTANCE SERVICES (A&AS)

PERFORMANCE WORK STATEMENT (PWS)

Note: The Contractor shall not submit Contractor employee candidate resumes, for new or replacement employees, unless the potential candidate has knowledge their resume has been submitted and is agreeable to accepting the position.

DATE: 26 March 2024

1.1 Location of Work. The Contractor shall provide Advisory and Assistance (A&AS) services to the AFSC/LG organization, 3001 Staff Dr, located on Tinker Air Force Base

(TAFB), OK and 5215 Thurlow Drive Bldg 70, located on Wright Patterson Air Force

Base (WPAFB), OH. All work shall be performed on/off site.

1.2 Schedule.

Basic Period of Performance (PoP) 18 Jun 24 – 17 Jun 25

Option I PoP 18 Jun 25 – 17 Jun 26

Option II PoP 18 Jun 26 – 17 Jun 27

Option III PoP 18 Jun 27 – 17 Jun 28

Option IV PoP 18 Jun 28 – 17 Jun 29

The options above may be added to this award as additional funding is made available and at the written direction of the AFSC/PZIEC Procurement Contracting Officer (PCO).

1.3 Post Award Conference. The Contractor shall participate in a post award conference via telecon with the Government within the first thirty (30) days after award if requested by the AFSC/PZIEC PCO, Program Manager (PM), or the Government

Contracting Officer Representatives (COR)s.

1.4 Scope. This effort is to provide administrative and logistical services characterized as follows: program management, integration, information technology, sustainment, maintenance support, logistics, acquisition, requirements analysis, data analytics, data management, risk management, architecture design, operations research, technical documentation, financial management/comptroller, materiel management, information systems, and administrative support within the AFSC/LG.

This is a follow-on requirement.

The Government requires Seventeen (17) full-time Contractor employees providing

1872 hours each, per each PoP (Reference PWS paragraphs 1.2, Schedule, and 3.2.1.1, Shared Work Center Space).

Wright Patterson

AFB

Tinker

AFB

Senior Journeyman Entry SME

Requirement # by Location Skill Set

43-6011 Administrative Professional 3 3 6 0 0 0

13-1081 Logisticians 4 0 3 1 0 0

13-1111 Management Analysts 3 0 0 3 0 0

15-2031 Ops Research Analyst 4 0 4 0 0 0

A&AS does not include personal services or inherently Governmental functions. Per the

Federal Acquisition Regulation (FAR) Part Two (2) and Thirty-Seven (37), Personal

Services are defined as a contract that, by its express terms or as administered, makes the

Contractor personnel appear to be, in effect, Government employees. An inherently governmental function includes activities that require either the exercise of discretion in applying Government authority, or the making of value judgments in making decisions for the Government.

1.5 Functional Category Requirements.

1.5.1 Personnel Qualifications. The Contractor shall provide sanitized resumes for all proposed new and replacement Contractor employees, including Sub Contractor employees, if applicable. (Reference PWS paragraph 1.15.2 Contractor Employee

Resumes)

The proposed Contractor employee resumes shall identify the required knowledge and experience skills identified below. Proposed candidates without this knowledge and experience will result in a rejected resume.

*The Contractor employees, including any replacements, shall be a United States (US) citizens.

*All/The proposed Contractor employee(s), to include any replacements, shall be able to read, write, and speak the English language.

*The Contractor employees, to include any replacements, labor categories are defined as follows:

JOURNEYMAN: A Journeyman labor category has 3 to 10 years of experience and a

BA/BS or MA/MS degree. A Journeyman labor category typically performs all functional duties independently.

SENIOR: A Senior labor category has over 10 years of experience and a MA/MS degree. A Senior labor category typically works on high-visibility or mission critical aspects of a given program and performs all functional duties independently. A Senior labor category may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.

SUBJECT MATTER EXPERT (SME): A Subject Matter Expert is an individual whose qualifications and/or particular expertise are exceptional and/or highly unique. Subject

Matter Experts do not have specific experience/education qualifications but are typically identified as recognized Industry leaders for a given area of expertise. Subject Matter

Experts typically perform the following kinds of functions: Initiates, supervises, and/or develops requirements from a project’s inception to conclusion for complex to extremely complex programs; Provides strategic advice, technical guidance and expertise to program and project staff; Provides detailed analysis, evaluation and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues; Consults with client to define need or problem supervises studies and leads surveys to collect and analyze data to provide advice and recommend solutions.

*All/The Contractor employee(s), to include any replacements, shall be trained and have knowledge and experience in the use of computers using appropriate software applications. These include the latest Microsoft Office versions of Word, Power Point, Project, and Excel.

*The Contractor employees shall assist with the administrative management support specific only to the professional and technical support tasks or activities addressed in this

PWS.

This support shall include maintaining forms, files, and program reference libraries;

typing, filing, copying, paper shredding, controlling of documentation and correspondence; reviewing completed work for accuracy of data, procedure compliance, and error-free documentation; preparing internal and external briefings charts; scheduling and coordinating meetings and briefings; and preparing agendas, action item listings, and minutes in support of meetings.

*Knowledge in the following area(s) is highly recommended for the Ops Research

Analyst and Logisticians

- MRO-S modernization

- D035 Supply Chain Management Systems

- DoD System Interfaces

- Air Force experience

- Depot Supply Chain

1.5.2 Contractor employees may be requested to assist with transition of workload during the last sixty (60) days of a PoP. Examples of transition activities may include status briefings or demonstrations of current workload being performed to other

Government employees.

1.5.3 Administrative Professional 43-6011 Executive Secretaries and Executive

Administrative Assistants - Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

Note: Contractor shall not propose an Administrative Management Assistant labor category to support this requirement.

1.5.4 Logisticians 13-1081 Analyze and coordinate the logistical functions of a firm or organization. Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources. Excludes

"Transportation, Storage, and Distribution Managers" (11-3071).

1.5.5 Management Analysts 13-1111 Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

Excludes "Computer Systems Analysts" (15-1121) and "Operations Research Analysts"

(15-2031).

1.5.6 Operations Research Analyst 15-2031 Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions.

May collect and analyze data and develop decision support software, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

1.5.7 Government Provided Training for Contractor Employees. The Government will provide training as required and approved by the Government CORs, including those listed below. All training will be approved by the Government CORs prior to attendance.

The Government will be responsible for all approved costs associated with the training.

Cyber Awareness Challenge via Computer Based Training (CBT)

Records Management – User Training

Sexual Assault and Prevision Response (SAPR)

Counterintelligence

Security Privacy Act

Anti-Terrorism

Suicide Prevention

Force Protection

Fire Prevention

Scientific and Technical Information (STINFO)

Human Trafficking

Upon completion of a training course, the Contractor employee shall provide training completion certifications to the Government CORs. If certifications are unavailable, an electronic mail response indicating completion is acceptable.

1.6 Contract Data Requirements List/Reports. The Contractor shall electronically provide, accurately and per the Contract Data Requirements List (CDRL) suspense date, a Quarterly Status Report (QSR) to the AFSC/PZIEC PCO, PM, and the Government

CORs. The Contractor shall identify any outstanding issues requiring Government attention on each final PoP QSR. All CDRL A001 deliverables shall be quality proofed and error free prior to submittal to the Government. (Reference CDRL A001 attachment)

The Contractor shall attend, if requested, a project review meeting during the last month of each PoP scheduled by the Government COR. The purpose of this meeting will be to discuss progress and achievements made during the PoP as well as any outstanding issues requiring the attention of the Government.

CDRL A001, DI-MGMT 80368A, Status Report, Subtitle: Quarterly Status Report

(QSR)

The Contractor shall electronically provide, accurately and per the CDRL instructions, the following Travel Request and Trip Report CDRLs to the AFSC/PZIEC PCO and

Government CORs. All CDRL A002 and A003 deliverables shall be quality proofed and error free prior to submittal to the Government. (Reference PWS paragraph 1.7, Travel, and CDRL A002 and A003 attachments)

CDRL A002, DI-MISC-80508B, Technical Report-Study Services, Subtitle: Travel

Request

CDRL A003, DI-MISC-80508B, Technical Report-Study Services, Subtitle: Trip

Reports

GFP inventory reporting requirements to the AFSC PZIEC PCO, PM, and Government

CORs. The CDRL A004 deliverable shall be quality proofed and error free prior to submittal to the Government. (Reference PWS paragraph 3.1.2, Physical Inventory of

GFP and CDRL A004 attachment)

CDRL A004, DI-MISC-80508B, Technical Report-Study Services, Subtitle:

Government Furnished Property (GFP) Inventory Reporting the following Safety Plan and corresponding site safety checklist CDRL to the AFSC

PZIEC PCO, PM, and Government CORs. The CDRL A005 deliverable shall be quality proofed and error free prior to submittal to the Government. (Reference PWS paragraph

4.5 and CDRL A005 attachment)

CDRL A005, DI-ENVR-81375, Environmental Health and Safety Plan, Subtitle: Safety

Plan

The Contractor shall electronically provide, accurately and per the CDRL instructions, a

Quality Control Plan (QCP) CDRL to the AFSC PZIEC PCO, PM, and Government

CORs. The QCP shall identify the processes and procedures the Contractor will use to track compliance with the Safety and Health Plan, and the process and procedures that will be used to correct violations of the Safety and Health Plan. The CDRL A006 deliverable shall be quality proofed and error free prior to submittal to the Government.

(Reference PWS paragraph 4.5 and CDRL A006 attachment)

CDRL A006, DI-MISC-80508B, Technical Report-Study Services, Subtitle: Quality

Control Plan

1.7 Travel. The Contractor shall electronically submit travel requests and trip reports to the Government COR(s) and the AFSC PZIEC/PCO (Reference PWS paragraph 1.6 and

CDRL A002 and A003 attachments).

Performance or travel on weekends is only authorized when deemed appropriate and approved by the AFSC/PZIEC PCO in writing. However, overtime will not be authorized. The hours required for travel on a weekend day can be traded during the regular work week schedule (reference PWS paragraph 1.11, Hours of Work) upon written agreement, electronic mail acceptable, between the Government COR, the

AFSC/PZIEC PCO, and the Contractor.

1.7.1 Passports and Visa Requirements. Not Applicable (N/A)

1.8 Non-Disclosure Agreements. The Contractor shall provide signed copies of the

Non-Disclosure Agreement (NDA), attached to the contract award, to the AFSC/PZIEC

PCO, PM, and the Government CORs, for all Contractor employees, direct and indirect, including Sub Contractor employees, if applicable, prior to commencing work.

1.9 Security Requirements. The Contractor shall comply with the DoD Contract

Security Classification Specifications, DD254, attached to the contract. A Secret clearance is required. The Contractor shall comply with the Local Security procedures that will be provided to them by 72 ABW/IP. Contractors shall acknowledge receipt of the Local Security procedures by responding via electronic mail to the AFSC PZIEC

PCO, Government Program Manager (GPM), Government CORs, 72 ABW/IP and applicable security office confirming receipt. Contractor personnel shall not release or remove system documentation, data, or reports generated from AF systems without written permission from proper Government personnel.

The Contractor employees shall have a Secret security clearance. A Secret clearance requires a favorable Tier3 (T3) background investigation. An interim Secret clearance will be considered and acceptable only upon the written approval of the Government

COR’s Security Manager. The Government reserves the right to reject an interim clearance.

The Contractor employees shall require access to AF computer systems and obtain a

CAC in order to perform services. A CAC may be issued during the inquiry period if approved by the Government. Should the inquiry be returned unfavorable or unknown, the Contractor shall immediately remove the Contractor employee(s), including Sub-

Contractor employees, if applicable, upon notification of this, from performance of this

PWS requirement. The Government will not be responsible for any costs incurred or services performed associated with the removal of the Contractor employee, including

Sub-Contractor employees, if applicable.

Contractor personnel working on this contract shall be designated in the below

Automated Information Systems (AIS) positions as defined and complete the required security investigations to obtain the required clearance. This shall be accomplished before operating Government Furnished computer workstations or systems that have access to Air Force e-mail systems or computer systems that access classified information. The Contractor shall comply with Air Force Instruction (AFI) 31-501, Personnel Security Program Management, and Air Force Manual (AFMAN) 17-1301, paragraph 4.2 requirements.

The following AIS positions are applicable to all Contractor employees performing services for this requirement. A favorable Tier1 (T1) background investigation and

Federal Bureau of Investigation (FBI) fingerprint check shall and must be accomplished prior to operating Government furnished computer workstations or systems that have access to Air Force e-mail systems. The Contractor employees shall comply with DoD

5200.2-R, Personnel Security Program, and AFMAN 33-152, User Responsibilities and

Guidance for Information Systems requirements.

( X ) AIS-II Position - Noncritical-Sensitive Positions. Security Clearance: SECRET;

based on a favorable Tier3 (T3) background investigation. Responsibility for systems design, operation, testing, maintenance and/or monitoring that is carried out under technical review of higher authority in the AIS-I category, includes but is not limited to access to and/or processing of proprietary data, information requiring protection under the Privacy Act of 18 1974 and Government-developed privileged information involving this award.

1.10 Contractor Badge Requirements. The Contractor shall ensure all Contractor employees, including Sub-Contractor employees if applicable, have proper identification credentials prior to entering TAFB, OK, WPAFB, OH. Contractor employees shall possess a Common Access Card (CAC) in order to perform services for this PWS requirement. The CAC shall be obtained through the Contractor Verification System

(CVS) with the assistance of the Government COR’s unit’s Trusted Agent (TA). To obtain a CAC, the Contractor shall complete a Defense Department (DD) Form 1172- 2, Application for Department of Defense (DoD) CAC/Deers Enrollment, or other approved form provided by the Government CORs or their TA for each Contractor employee. The completed CAC application(s) shall then either be hand delivered, or sent via encrypted electronic mail to the Government CORs for processing.

The Government CORs will then forward the CAC request to the unit’s TA for processing. The TA will then provide further instructions via electronic mail to the

Contractor employees to complete CAC processing. Once approved, the Contractor employees shall obtain their CAC from one of the CAC office locations.

Contractor employees who require a Contractor Badge, Air Force Materiel Command

(AFMC) Form 387, shall submit an AFMC Form 496, Application for an AFMC

Identification Card, to the AFSC/PZIEC PCO for approval. If approved, the Contractor employee shall submit the form to the Pass and Registration office who will assist with completion.

The Contractor shall ensure all Contractor employees utilize the correct contract number when requesting a CAC. The Contractor shall ensure any Government issued badges to perform services for this PWS will only be used for this PWS requirement. All

Contractor employees, including Sub-Contractors, are prohibited from utilizing any

Government badges issued for this PWS requirement to conduct marketing efforts, including the use of Government issued computers to solicit or obtain marketing information.

All issued CACs shall be returned by the Contractor upon the completion of the contract, or upon the resignation or termination of a Contractor employee, within five (5) calendar days to the respective offices. The Contractor shall provide the AFSC/PZIEC PCO, PM, and Government CORs a copy of the turn-in receipt within three (3) business days of surrendering the above badges. The Contractor employee(s), including Sub-Contractors, shall return any other issued Contractor badges to the Government CORs upon their termination or resignation. (Reference PWS paragraph 1.15.3, Contractor Employee

Termination or Resignation)

1.11 Hours of Work. During all applicable PoPs, the Contractor shall provide eight (8) hours per day, forty (40) hours per week, of support (excluding federal holidays, Contractor employee(s) vacation and sick leave, and base closure dates or as authorized by the AFSC/PZIEC PCO). Normal core hours are 8:00 a.m. to 4:00 p.m., Monday through Friday. The Contractor may utilize flexible hours described in the local Master

Labor Agreement. Any deviation from these days or times must be authorized in writing by the AFSC/PZIEC PCO. All Contractor employees are expected to be available during core hours. Contractor employees, orientation or personnel meetings with their employer shall not occur during the above work schedule.

Should the Contractor allow for break periods for its employees during the eight (8) hour work period, the Contractor shall coordinate these specific times with the Government

CORs.

Any use of overtime for this contract will require prior written approval by the

AFSC/PZIEC PCO. At this time, overtime is not anticipated for this award.

Overtime is defined as hours billed at a premium rate over and above the awarded labor rate.

Situational telework is authorized on a case-by-case basis for Contractor employees. The

COR or COR Supervisor must approve the situational telework in writing one business day prior. E-mail approval is acceptable. In order for situational telework to be authorized, a GFP Attachment One (1) must be incorporated in the base contract or by contract modification. The Telework Enhancement Act of 2010 details the roles, responsibilities and requirements for Telework policies that the Contractor shall adhere to.

Federal Holidays: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, Juneteenth, and Federal Government Executive Order holidays. If the holiday falls on Sunday, it is observed on Monday. If the holiday falls on a Saturday, it is observed on Friday.

Government Down Time: The Government (Installation Commander or organization authority) may decide to close all or part of the Government installation in response to an unforeseen emergency or other occurrence. Sample emergencies include adverse weather such as snow, floods, a tornado or earthquake, or a base disaster such as a natural gas leak or fire. Sample non-emergencies include closure for Wingman day or off-site

Government team building activities. As stated in PWS paragraph 1.12, Essential

Services, Contractor employees for this requirement are not mission essential.

In the event the installation closure or delay decision is made outside of normal duty hours, the Contractor shall check local media, television stations, the TAFB, OK, WPAFB, OH, website, http://www.tinker.af.mil/, https://www.wpafb.af.mil/ for additional information. It may not be possible for the Contractor to receive any other form of notification of installation closure from the Government in these circumstances.

The Contractor shall then be responsible for notification of their Contractor employees, including Subcontractor employees.

In the event of an emergency closure during normal business hours, the Contractor shall promptly secure all Incidental Government Property (GP) of the Government and evacuate in an expedient but safe manner. In these circumstances, notification to

Contractor employees will be transmitted through official notification channels and

Contractors shall follow the instructions provided.

http://www.tinker.af.mil/

In the event of a non-emergency closure during normal business hours, the Contractor will be notified either by the Government CORs or a Government employee within the work location organization. The Government will retain the following options in the event of a closure:

(1) The Government may forego the work. The Contractor will not be paid for services not performed.

(2) The Government may reschedule the work on any day satisfactory to both parties.

The decision to reschedule must be in writing, electronic mail acceptable, and approved by both the Government CORs and the Contractor.

(3) If there is a need for the service during the closure and a Government employee will be present, the Contractor may continue to work on-site.

(4) The Contractor employee may take leave upon approval of their employer.

The Contractor is encouraged to create a base closure process in advance, and in writing, electronic mail acceptable, with the Government CORs, when necessary.

1.12 Essential Services. This requirement has been determined not to be essential and does not require continued support. (Reference Defense Federal Acquisition Regulation

Supplement (DFARS) 237.7602)

1.13 Cost Control. The Contractor shall be responsible for cost control. The Contractor shall provide total accountability ensuring accuracy, disclosure, control, estimating, forecasting, and overall management of all cost control efforts for this PWS requirement.

All cost data, to include monthly invoices, vacancy credit calculations, and travel vouchers, shall be quality proofed and error free prior to submittal to the Government.

The Contractor shall not incur labor expenses prior to the PoP start date. (Reference

PWS paragraph 1.2, Schedule) The intent of awarding prior to the PoP start date is to provide the Contractor time to obtain staffing, including any applicable relocation time, and process CAC and clearance requirements.

The Contractor shall ensure all proposed labor hours for services are provided. In the event of any gap in contract service, with the exception of Contractor employee personal leave or Federal Holidays, the Contractor shall reduce the current period invoice for the services not received. Any reduction of invoicing shall be completed, on a monthly basis, by calculating the total missed hours, eight (8) hours per day, multiplied by the vacant position labor rate established in the Firm Fixed Price (FFP) labor Contract Line

Item Number (CLIN) during the applicable PoP, and subtracted from the monthly total for the respective month.

1.14 Business Relations. The Contractor shall be responsible for any subcontract management, to include Sub Contractor performance, in support of this PWS requirement.

1.15 Contractor Requirements.

1.15.1 Personnel Administration. The selection, employment, training, guidance, assignment, reassignment, transfer, supervision, management, and control of Contractor employees in performance of this PWS shall be the responsibility and prerogative of the

Contractor. The Contractor shall be responsible for utilizing all available resources to verify a candidate's background data and suitability for employment. The Contractor, and its Sub-Contractors, shall not employ persons for this award if the Contractor employee candidate is identified to the Contractor as a potential threat to the health, safety, security, or general well-being or operational mission of the installation and its population.

The Contractor, and its Sub-Contractors, shall not employ any person who is an employee of the United States (US) Government if the employment of that person would create a conflict of interest. The Contractor, and its Sub-Contractors, shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the Department of Defense (DoD) 5500.7-R Joint Ethics Regulations (JER). It shall be the responsibility of the Contractor to ensure this occurs.

The Contractor, and its Sub-Contractors, shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, AF Industrial Labor Relations

Activities, and any future revisions. The Contractor is prohibited from employing off-duty Government CORs who are surveying any contracts or subcontracts awarded to the

Contractor.

The Contractor shall, within 24 hours, notify, in writing, the AFSC/PZIEC PCO and PM and the Government appointed CORs when a Contractor employee, including Sub-

Contractor employees, will be on an extended absence of more than three (3) business days. This requirement shall also apply to any extended leave of absence e.g. military, family, maternity leave. This will ensure the Government CORs have adequate time to prepare for the gap in service during the absence.

All Contractor employees, including Sub-Contractor employees, shall conduct themselves in a professional, courteous manner. Examples of non-professional behavior include non-approved daily late arrivals or early departures, Contractor non-approved extended lunch periods, being away often from the work area for extended amounts of time (e.g. excessive smoking breaks), repetitive extended breaks, the use of profanity or age, sexual, religious, or racial discriminatory remarks or actions while performing services. The Government reserves the right to call Security Forces for immediate removal of a Contractor employee in the event the Contractor employee displays any threatening behavior (e.g. profanity rant). Non-professional behavior will not be tolerated and the Contractor shall be responsible for the immediate removal and termination of the Contractor employee should this occur at no expense to the

Government.

All on-site Contractor employees, including Sub-Contractor employees, shall utilize a sign out board, provided by the Government, when away from their desk. This ensures they can be located in the event of an emergency. (Reference PWS paragraph 1.16, Emergency Procedures) OR

All on-site Contractor employees, including Sub Contractor employees, shall notify the

Government CORs when they will be away from their workspace for an extended period of time to attend a meeting, on a break, or if on personal leave.

Contractor employees, including Sub-Contractor employees, shall identify themselves in all conversations, including meetings, as Contractor personnel by introducing themselves or being introduced as Contractor personnel while performing services for the Government. The

Contractor employees shall also identify their Contractor employee status on all correspondence, including Contractor signature blocks on electronic mail, and during all telephone conversations. All Contractor employees, including Sub-Contractor employees shall ensure badges are displayed on the outer clothing, on the front of the body between the neck and waist to ensure badges are visible at all times.

The Contractor shall notify the AFSC/PZIEC PCO and PM in writing, electronic mail acceptable, if any potential Contractor employee candidate, including Sub-Contractor employees, has a handicap or disability that requires special accommodations. This shall occur no later than two (2) business days prior to the Contractor employee start date.

The Contractor shall ensure all employees, including Sub Contractor employees, receive and read a copy of this PWS prior to commencing work. The Contractor shall provide written confirmation, electronic mail acceptable, to the AFSC/PZIEC PCO, PM, and the

Government CORs this has occurred prior to the start date of the Contractor employee.

For on-site services, the Contractor shall assign a Lead Contractor/Point of Contact

(POC), when two (2) or more Contractor employees will be performing work. In these circumstances, the Contractor shall be co-located with AF organizations and Government appointed COR(s) will identify taskings to the Lead Contractor/POC. The Lead

Contractor/POC shall then identify the workload to other Contract employees.

1.15.2 Contractor Employee Resumes. This PWS paragraph is applicable to new or replacement Contractor employee candidate resumes, including Sub-Contractor employees. The Contractor shall accomplish the requirements of PWS Section 1.5, Functional Category Requirements by employing and utilizing qualified personnel with various combinations of education, training, and experience. The Contractor shall not propose a dual or combined labor category e.g. one half Program Manager or one half

Engineer. Replacement Contractor employees shall have comparable skills and experience and be of the same labor category as the Contractor employee they are replacing.

The Contractor shall not submit Contractor employee candidate resumes unless the potential candidate has knowledge their resume has been submitted and is agreeable to accepting the position.

The Contractor shall ensure all proposed resumes are sanitized prior to submittal. A company’s name, relating to experience, may remain on the resume. However, the name, address, and any other personal information about the candidate shall be removed.

Resumes shall be in a professional format, labeled with the proposed labor category at the top, and define each job experience with dates and months (example 30 June 2000 – 30

June 2005, 60 months). Resumes shall not exceed four (4) pages in length. The

Contractor shall eliminate work experiences from the resume not applicable to the position. A summary at the beginning of the resume is discouraged.

The Contractor shall review all resumes for compliance with the above paragraphs and for errors or missing experience prior to submittal. Resumes failing to comply with the above paragraphs, or containing errors or missing experience, will be rejected and may not be considered for a second review. The Government reserves the right to reject a submitted resume. The AFSC/PZIEC PCO or PM will provide final approval of the resume by notifying the Contractor in writing via electronic mail.

Upon written notification of the Government’s approval of a Contractor employee candidate resume, the Contractor shall respond, in writing, electronic mail acceptable, within three (3) business days to the AFSC/PZIEC PCO, PM, and the Government CORs, providing the candidate’s proposed start date, clearance eligibility status in the Defense

Information System for Security (DISS) when required by PWS paragraph 1.9, Security

Requirements, confirmation of US citizenship, a signed NDA, reference PWS paragraph

1.8, NDAs, and written confirmation the candidate has read a copy of the PWS. The

CAC application(s) shall be submitted separately to the Government CORs within three

(3) business days upon approval of a replacement resume or within five (5) business days upon award of the contract. It may either be hand delivered or sent via encrypted electronic mail. (Reference PWS paragraph 1.10 - Contractor Badge Requirements)

For terminated or replacement Contractor employees, including Sub-Contractor employees, the Contractor shall provide a written summary of replacement efforts, electronic mail acceptable, to the AFSC/PZIEC PCO, PM, and the Government CORs, within three (3) business days of the departing Contractor employee. The response shall include recruiting efforts and the estimated time the Government will receive a replacement resume for review. The Contractor shall continue to update the Government every other business day, in writing, electronic mail acceptable, on the status and recruiting efforts of the vacancy until the position has been filled.

Approval of a potential Contractor employee’s resume, including Sub-Contractor employee resumes, by the Government is not authorization the Contractor may begin incurring labor expenses in direct support of this award. The Contractor shall ensure the

Contractor employee candidate is aware of this. The Government must first confirm the candidate meets all applicable CAC and clearance requirements in the DISS or other applicable background check systems. Upon this approval, the Government will notify the Contractor, via electronic mail, and the actual start date of the candidate will be determined and approved by the AFSC/PZIEC PCO and PM.

1.15.3 Contractor Employee Termination or Resignation. The Contractor shall notify the AFSC/PZIEC PCO, PM, and the Government CORs, electronic mail acceptable, prior to the termination or resignation of a Contractor employee, including

Sub-Contractor employees. The notification shall include the time and date the termination or resignation will occur. The Contractor shall conduct Contractor employee terminations, including Sub Contractor employees, in person so that the

Contractor may retrieve all Government Security badges and any Government

Furnished Property (GFP) at the time of termination. Terminations via electronic mail or telephone are unacceptable as they may result in the loss or theft of Government security badges or equipment.

Upon the termination or resignation date and time, the Contractor shall be responsible for ensuring the Contractor employee does not depart the Government facility with any

Government issued badges. At the time of the termination or resignation, the Contractor shall immediately retrieve the Government CAC, Government Contractor Badge, and any other related Contractor Badges issued by the Government to the Contractor employee.

(Reference PWS paragraph 1.10 - Contractor Badge Requirements)

The Contractor shall coordinate with the Government CORs to ensure that a terminated employee’s network access is removed within 24 clock hours of termination (Reference

AFI 17-130, Cyber Security Program Management, Chapter Four (4), Attachment Two

(2), and Annex One (1) in its entirety and PWS paragraph 3.3.13, Computer

Connectivity).

Should a Contractor employee, including Sub-Contractor employees, be terminated, the

Contractor shall be responsible for ensuring they are escorted from the Government facility to outside the Government facility security gates. The Government will not be responsible for any costs incurred or services performed associated with the termination and removal of the Contractor employee, including Sub-Contractor employees, if applicable.

1.16 Emergency Procedures. Contractor employees, including Sub-Contractor employees, shall follow the direction of Government employees in regard to emergency procedures e.g. fire, tornado, active shooter, and bomb threats while performing services on Government owned facilities. The Contractor shall provide guidance and establish procedures for responding to emergencies for their employees. The Contractor shall account for their Contractor employees following an emergency evacuation. All

Contractor employees shall participate with Government personnel in fire and tornado drills.

For the safety and security of the Contractor employees, the Contractor shall provide the on-site Contractor Point of Contact (POC) information to both Government CORs for emergency situations.

1.17 Universal Serial Bus Device and Computer Security Policy. All Contractor employees, including Sub-Contractor employees, shall comply with the following

Universal Serial Bus (USB) Device and computer security policies while performing work utilizing Government computers.

Unauthorized removable media and administrative account misuse is not permitted and will result in a computer security violation. USB flash memory devices are not allowed to be plugged into a Government computer at any time, including when the network cable is unplugged. USB flash memory devices include cell phones, memory sticks, cameras, iPods, mp3 players, or similar devices. A violation of this policy will result in removal of network access. (Reference AFI 17-203, Cyber Incident Handling)

Transmission or disclosure of classified information over unsecured systems or disclosure of Government network credentials such as login information will result a computer security violation. (Reference Air Force Manual (AFMAN) 17-1301, Computer

Security).

Failure to safeguard Personal Identifiable Information (PII) and Protected Health

Information will result in a computer security violation. Examples of PII include any information or data that could potentially identify a specific individual, such as a password, personal or Government, social security numbers or birth dates. (Reference

AFI 33-332, Air Force Privacy and Civil Liberties Program).

The Contractor shall be responsible for all associated costs relating to the removal and replacement of a Contractor employee, including Sub-Contractor employees, if applicable, should the Contractor employee violate these policies and network access is removed and not restored. The violations could result in the Contractor employee no longer being able to perform services.

1.18 Applicable Documents.

The following, and any future revisions or updates, shall be used as references in order to perform work:

Telework Enhancement Act of 2010

DoD 5500.7-R JER AFI 64-106, AF Industrial Labor Relations Activities

AFI 33-332, Air Force Privacy and Civil Liberties Program

FAR 52.237-2, Protection of Government Buildings, Equipment, And Vegetation

The following, and any future revisions or updates, shall be used in their entirety due to safety or security reasons:

OSHA Public Law 91-596

AFI 21-101, AFMC Sup1, Chapter 14, paragraph 14.41

TAFB Instruction (TAFBI) 21-449, FOD and DOP Programs (entirety)

AFMAN 17-1301, Computer Security

AFI 17-130, Cyber Security Program Management, Chapter Four (4), Attachment Two

(2), and Annex One (1)

AFI 17-203, Cyber Incident Handling

72 ABW/CC TAFB Tobacco Use Policy, dated 30 May 2019

Tinker Local Security Policy

Wright Patterson Security Policy

SECTION II – SERVICE SUMMARY

2.1 Requirements. The Contractor shall ensure performance objectives and thresholds are achieved as follows:

2.1.1 Performance Objectives and Thresholds. The Contractor shall achieve performance thresholds identified in Services Summary Table below.

NOTE 1: The performance thresholds are designed to:

a. Align Contractor performance with objectives

b. Focus on critical success factors in meeting performance objectives

c. Reflect performance goals

d. Promote continuous improvement in performance

NOTE 2: The AFSC/PZIEC PCO, PM, and the Government CORs will exercise surveillance over the performance thresholds identified below and performance of this entire PWS. The absence of any contract requirement from the Service Summary (SS) will not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. All portions of this PWS are subject to surveillance.

2.2 Contractor Performance Evaluation. The evaluation of performance will occur when the AFSC/PZIEC PCO, PM, and the Government CORs evaluate the service of the

Contractor. The Government CORs will provide written quarterly Performance

Assessments Reports (PARs) to the Contractor for review and signature. The quarterly reporting periods are as follows:

01 January – 31 March

01 April – 30 June

01 July – 30 September

01 October – 31 December

In the event the Contractor fails to meet the requirements of this PWS, the Government will document the surveillance on a Customer Complaint Record (CCR). The Contractor shall respond to the AFSC/PZIEC PCO, PM, and the Government CORs within three (3) business days providing corrective action. In the event the issue cannot be resolved via the CCR, the PCO will issue a Corrective Action Report (CAR) and the Contractor shall respond to the AFSC/PZIEC PCO, PM, and the Government CORs within three (3) business days providing additional corrective action. In the event the CAR is unsuccessful, the AFSC/PZIEC PCO will take appropriate measures which may include contract termination.

Note: The Contractor shall register in the Contract Performance Assessment Reporting

System (CPARS), https://www.cpars.gov/, for awarded requirements of $1 million or higher, including all options, in order to review and comment on CPAR reports. The

Contractor shall provide the name of the CPARs Contractor Representative to the

AFSC/PZIEC PCO, PM, and Government CORs no later than ten (10) business days from award.

SERVICE SUMMARY TABLE

SS Performance Objectives

PWS

Paragraph

Reference

Performance Threshold

All Contractor employees shall perform services in accordance with PWS Functional Category paragraphs

1.5.2, 1.5.3, and any applicable sub paragraphs. All written Government suspense’s for workload support shall be met within the required timeframe. All

Contractor employee work efforts are quality and error free.

1.5.2, 1.5.3 any applicable sub paragraph s for each

For each quarterly PAR reporting period, not more than a total of two

(2) validated complaints for the contract.

Level I – Anti-Terrorism Awareness Training may be taken at https://jkodirect.jten.mil/ (select

“Standalone Anti-Terrorism Level I Training”, in the center of the page) or as Coordinated by the

COR with the requiring unit Anti-Terrorism

Representative (ATR).

1.5.7 Contractor shall maintain and

make available to the COR, within

30 days after award, records of contractor employee and/or subcontractor employee Anti-

Terrorism Awareness Training required by DFARS Clause

252.204-7004, both initially and annually thereafter.

The Contractor shall electronically provide, accurately and per the CDRL suspense date, a QSR to the AFSC/PZIEC, PCO, PM, and the Government

CORs, for this award. The Contractor shall identify any outstanding issues requiring Government attention on each final PoP QSR. All CDRL A001 deliverables shall be quality proofed and error free prior to submittal to the Government.

1.6 For each quarterly PAR reporting

period, not more than a total of two

(2) validated complaints for the contract.

The Contractor shall electronically provide, accurately and per the CDRL instructions, a Travel

Request and Trip Report CDRL to the AFSC/PZIEC

PCO and Government CORs. All CDRL A002 and

A003 deliverables shall be quality proofed and error free prior to submittal to the Government.

1.6 and 1.7 For each quarterly PAR reporting period, not more than a total than a total of two (2) validated complaints for the contract.

https://www.cpars.gov/ https://jkodirect.jten.mil/

The Contractor shall electronically provide, accurately and per the CDRL instructions, GFP inventory reporting requirements to the AFSC PZIEC PCO, PM, and Government CORs. The CDRL A003 deliverable shall be quality proofed and error free prior to submittal to the Government.

1.6 and

3.1.2 For each quarterly PAR reporting

period, not more than a total of one

(1) validated complaint for the contract.

The Contractor shall electronically provide, accurately and per the CDRL instructions, a Safety

Plan and corresponding site safety checklist CDRL to the AFSC PZIEC PCO, PM, and Government CORs.

The CDRL A004 deliverable shall be quality proofed and error free prior to submittal to the

Government.

1.6 and 4.5 For the first contract quarterly PAR reporting period, not more than a total than a total of one (1) validated complaint for the contract.

The Contractor shall electronically provide, accurately and per the CDRL instructions, a Quality

Control Plan (QCP) CDRL to the AFSC PZIEC

PCO, PM, and Government CORs. The CDRL

A005 deliverable shall be quality proofed and error free prior to submittal to the Government.

1.6 and 4.5 For the first contract quarterly PAR reporting period, not more than a total than a total of one (1) validated complaint for the contract.

The Contractor shall be responsible for cost control.

The Contractor shall provide total accountability;

accuracy, disclosure, control, estimating, forecasting, and overall management of all cost control efforts for this PWS requirement. All cost data, to include monthly invoices, vacancy credit calculations, and travel vouchers, shall be quality proofed and error free prior to submittal to the Government.

1.13 For each quarterly PAR reporting

period, not more than a total of two

(2) validated complaints for the contract.

The Contractor shall be responsible for any subcontract management, to include Sub Contractor performance, in support of this PWS requirement.

1.14 For each quarterly PAR reporting

period, not more than a total of than a total of two (2) validated complaints for the contract.

The Contractor shall accomplish the requirements by employing and utilizing qualified personnel with various combinations of education, training, and experience.

1.15..2 For each quarterly PAR reporting period, not more than a than a total of two (2) validated complaints for the contract.

For new or replacement Contractor employees:

Upon written notification of the Government’s approval of a Contractor employee candidate resume, the Contractor shall respond, in writing, electronic mail acceptable, within three (3) business days, to the

AFSC/PZIEC PCO, PM, and the Government CORs,

1.15.2 For each quarterly PAR reporting

period, not more than a total of one

(1) validated complaint for the contract.

providing the candidate’s proposed start date, clearance eligibility status in the DISS, when required by PWS paragraph 1.9, Security

Requirements, confirmation of US citizenship, a signed NDA, and written confirmation the candidate has read a copy of the PWS.

For terminated or replacement Contractor employees, including Sub-Contractor employees, if applicable, the Contractor shall provide a written summary of replacement efforts, electronic mail acceptable, to the

AFSC/PZIEC PCO, PM, and the Government CORs, within three (3) business days of the departing

Contractor employee. The response shall include recruiting efforts and the estimated time the

Government will receive a replacement resume for review. The Contractor shall continue to update the

Government every other business day, in writing, electronic mail acceptable, on the status and recruiting efforts of the vacancy until the position has been filled.

1.15.2 For each quarterly PAR reporting

period, not more than a total of one

(1) validated complaint for the contract. In the event the vacancy impacts the service, a deficiency will be documented in the quarterly

PAR.

Contractor employee termination or resignation. The

Contractor shall notify the AFSC/PZIEC PCO, PM, and the Government CORs, electronic mail acceptable, prior to the termination or resignation of a Contractor employee, including Sub-Contractor employees, if applicable. The notification shall include the time and date the termination or resignation will occur. The Contractor shall conduct

Contractor employee terminations, including Sub

Contractor employees, in person so that the

Contractor may retrieve all Government Security badges at the time of termination. Terminations via electronic mail or telephone are unacceptable as they may result in the loss or theft of Government security badges.

1.15.3 For each quarterly PAR reporting

period, not more than a total of one

(1) validated complaint for the contract.

The Contractor shall respond to the AFSC/PZIEC

PCO, PM, and the Government CORs within three

(3) business days, providing corrective action on a

CCR.

2.2 For each quarterly PAR reporting

period, not more than a total of one

(1) validated complaint for the contract.

The Contractor shall submit their Total Case

Incidence Rate (TCIR) and Days Away, Restricted, and/or Transfer Case Incident Rate (DART) rates via the OSHA Form 300A annually to the AFSC/PZIEC

PCO, PM, and Government CORs for consolidation and submission as part of the installation’s annual VPP Safety…

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