Clinical_Acquisition_Support_Services_Intent_to_Extend_Services_Questions_and_Answers_Final.pdf

Clinical Acquisition Support Services Intent to Extend Services Questions and Answers

Q1: How many FTEs are provided in total under the current CLASS contract?

A1: The total FTEs varies as task orders begin and end, however the current total number of FTEs is 2660.50

Q2: What are the labor categories and places of performance for these FTEs?

A2: See attachments:

Attachment 1- List of Positions Attachment 2- USAF MTF Locations

Q3: Is there a page limit for the response?

A3: Please limit responses to 15 pages. Responses must be unclassified and any proprietary information provided must be marked accordingly.”

Q4: Should the responses be submitted via e-mail? If not, what is the delivery address?

A4: Please send submissions via e-mail.

Q5: Do you have a timeline for when negotiations will be entered into with the current contractors?

A5: This is a Notice of Intent only. Further information will be provided after a final decision is made.

Q6: Per the announcement I just wanted to clarify that you are not looking for a response from current CLASS contractors. This is just a notice of intent and if other contractors not on CLASS would like to submit a capabilities statement they can do so. Is this correct?

A6: Correct.

Q7: Would you be able to provide an idea of what actions will be taking place and on what time schedule?

A7: Please refer to Answer 5 above

Q8: Can you please forward exactly what requirements are needed?

A8: The Clinical Acquisition for Support Services (CLASS) contract is designed to supplement the medical staff at Air Force MTFs with a wide range of qualified clinical HCWs on a nationwide scale. A list of possible positions is included in Attachment 1 and a list of possible locations is included in Attachment 2. The services performance objectives, performance outcomes and acceptable quality levels are:

Performance Objective Performance Outcome Acceptable Quality Level Recruits credentialed and non-credentialed health care workers willing (i.e., desiring) and ready (i.e., meeting preliminary Government minimum requirements and initial background checks) to

Finds and screens potential candidates and submits sufficient qualifying documentation to the Government within 20 days.

98% of FTEs result in Government approval against preliminary Government minimum requirements during a 12 month period.

provide clinical services in Air Force military treatment facilities identified on a task order proposal request.

Maintains health care worker fill rate.

Maintains fill rate on all health care worker positions.

94% of health care worker positions are filled during a 12 month period.

Validates qualifications on credentialed and non-credentialed health care workers ready (i.e., meeting subsequent Government minimum qualifications) to perform clinical services in Air Force military treatment facilities identified on a task order.

All credentialed and non-credentialed health care workers meet subsequent Government minimum requirements for qualifications specified in the contract.

98% of health care workers meet subsequent Government minimum requirements for qualifications specified in the contract during a 12 month period.

Places credentialed and non-credentialed health care workers able (i.e., physically capable) to perform the tasks on positions in a timely manner.

Manages the replacement of health care workers such that vacancies do not exceed 30 consecutive calendar days.

Health care workers are present for work within five calendar days of the required start date for initial and replacement fills. (On-time fill rate)

86% present for work within five (5) calendar days of the required start date for initial and replacement fills with 100% present for work such that no position vacancy exceeds 30 consecutive calendar days during a 12 month period.

Manages the substitution of health care workers to ensure the substitute meets the minimum qualifications and vacancies do not exceed 30 consecutive calendar days.

Fills all substitution requirements with qualified credentialed and non-credentialed health care workers meeting preliminary and subsequent Government minimum requirements.

(Overall fill rate)

94% present for work within 30 calendar days with 100% present for work such that no position vacancy exceeds 30 consecutive calendar days during a 12 month period.

Maintains the Contractor workforce.

Health care workers remain in their initial position for a minimum of 180 consecutive calendar days. (Right-fit percentage)

94% of health care workers remain in their initial position for 180 consecutive calendar days during a 12 month period.

Retains health care workers to minimize turnover.

Minimizes turnover of health care workers.

Turnover rate equal to or less than 25% during a 12 month period.

Maintains currency of qualifying documentation (e.g., immunizations, security, Maintains currency of all health care worker qualifications.

100% of health care worker qualifications are renewed before the expiration date certifications, licensure, and continuing medical education).

during a 12 month period.

Submits proposals to perform Air Force requirements.

Submits a complete and responsive bid on Task Order Proposal Requests. (TOPR participation rate)

85% of Task Order Proposal Requests receive a complete and responsive bid during a 12 month period.

Establishes mechanisms to expend billable hours as specified in the work schedule.

Accurately monitors, tracks and manages health care worker billable hours in accordance with the task order work schedule.

Greater than or equal to 90% of obligated dollars are expended in accordance with the task order work schedule during a 12 month period.

Manages military treatment facility and patient complaints.

Responds to problems and takes appropriate action to correct performance issues.

(Complaint Resolution Percentage)

100% of complaints documented on a discrepancy notice signed by a Contracting Officer (e.g., Letter of Concern, Cure Notice, Show Cause Notice) are resolved within the timeframe specified in the discrepancy notice during a 12 month period with the removal of any individual health care worker within seven calendar days of receiving a third discrepancy notice during the life of the contract.

Complies with Government security requirements.

Submits health care worker demographic data and establishes appointment with Unit Security Manager at least 14 calendar days before the required start date to complete the SF-85, Questionnaire for Public Trust Positions.

95% of health care workers complete security investigation paperwork before the scheduled appointment with the Unit Security Manager during a 12 month period when given access to e-QIP or the downloadable form with 100% completed during the appointment with the United Security Manager.

Submits complete and accurate credentials package on credentialed health care workers.

Credentials packages are submitted no later than 30 calendar days before start work.

90% of credentialing packages submitted within 30 calendar days of required start date with 100% submitted before the required start date during a 12 month period.

Complies with the limitations The cost of contract Greater than or equal to 50% on subcontracting. performance expended for employees of the prime Contractor.

of the cost of contract performance incurred for personnel is expended for the Contractor’s employees during the contract year.