EOD_Robot_SOW_2.9.docx

STATEMENT OF WORK

Air Force Civil Engineer Center Small Explosive Ordnance Disposal Robot Procurement and Support Date: 30 July 2014

1.0. SCOPE. This Statement of Work (SOW) defines the effort associated with the procurement of commercial off-the-shelf (COTS) small robotic systems. It includes the associated training, maintenance and sustainment support required for the duration of the robotic system’s lifecycle.

1.1. Background. The Air Force Civil Engineer Center (AFCEC) is responsible for managing and executing Civil Engineer and Air Force (AF) Explosive Ordnance Disposal (EOD) program-level responsibilities under multiple Air Force, joint service, federal and international programs, directives, and agreements. As the primary source of expert guidance for EOD functional issues and concerns, the AFCEC/CXD EOD Division determines manpower, training and equipment requirements and provides oversight for the development and distribution of new EOD equipment and specialized systems enabling EOD operational forces to meet their missions. The Air Force EOD community has demonstrated the operational viability of ground robotics and the criticality of this technology for the safe and efficient execution of their mission. The Air Force EOD community identified a capability gap in the current spectrum of fielded Air Force EOD robotic systems to support operations where vehicular transport is not possible or available.

2.0. REQUIREMENTS. The work required by this contract shall be performed in accordance with standards and formats identified/provided by AFCEC and this Statement of Work.

2.1 Product Requirement. The Contractor shall provide all materials, equipment, transportation and labor needed to manufacture and deliver a small robotic system that meets the following minimum criteria:

a. The system shall be a one-man small system able to respond to unexploded ordnance (UXO) and improvised explosive device (IED) incidents and conduct intelligence, surveillance and reconnaissance (ISR) in hazardous environments.

b. The system shall operate in all weather conditions, day or night.

c. The system shall operate in all terrain conditions, indoor, outdoor, inside vehicles and transport aircraft.

d. The system shall operate in all environmental conditions including snow, ice, salt, sand, fog, rain, mud, gravel and extreme temperatures with the exception of underwater and space environments.

e. The total system weight shall be less than 13.6 kg (30 lbs).**

f. The system shall be equipped with at least 1 electro optical (EO) near-infrared (IR) pan-tilt-zoom (PTZ) camera to allow for effective operations where direct observation by the user is not available.

g. The system shall be equipped with 1 arm with a gripper end effector allowing manipulation capabilities.

h. The system shall have at least a 100 m (328 ft) wireless line-of-sight (LOS) range.

**For the purpose of this SOW, the total system weight consists of all components necessary for the robot to be fully operational including the base robot platform, operator control unit (OCU), batteries, camera, manipulator arm, cabling and other modular components not to include the backpack, spare parts or charging devices.

2.2 Interoperability. It is desired that the system will have an architecture based on the Society of Automotive Engineers (SAE) Aerospace Standard (AS-4) (formerly known as Joint Architecture for Unmanned Systems (JAUS)) or IOP standard robotic system profiles.

It is highly desired that OCUs and robots are interoperable with each other throughout the deployed robot fleet, meaning an OCU could be used to operate several different robots, but not simultaneously.

2.3 Spectrum Supportability and E3 Control. The Contractor shall certify the system is designed to comply with the applicable Department of Defense (DoD), National, and International spectrum management and E3 control policies and regulations. The Contractor is responsible for performing any required inspections, analyses, and tests, as necessary, to verify that the system complies with the applicable DoD, National, and International spectrum management and E3 control policies and regulations.

2.4 Product Training. The Contractor shall travel to locations worldwide to provide onsite training to the users following the initial delivery. Travel costs related to training shall be reimbursable via the Joint Federal Travel Regulations (JFTR) and there shall be a flat rate fee for training. The Contractor shall develop, maintain and publish an electronic-based instruction manual detailing all operational capability of the system and general maintenance procedures and other related products and materials in support of AF CE capabilities.

Training shall also include information covering the logistical support side of the contract, ex. how to maintain the system, how to order parts, how to get the system repaired.

2.5 Product Sustainment Support. Sustainment support would be for the initial contract award period and 9 option years.

2.5.1 Scope.

a. Contractor shall provide sustainment support for the small robot baseline configuration.

i. Contractor shall furnish all repair services, training, materials and equipment.

ii. Contractor shall provide all the facilities necessary to accomplish the requisite repairs.

iii. The contractor shall maintain the baseline configuration. The baseline configuration is defined as the latest system configuration as specified by AFCEC.

b. Contractor shall provide 24/7 technical phone support.

c. Contractor shall maintain a website to allow Air Force users to order maintenance and replacement parts and replacement components.

2.5.2 Program Management.

a. Contractor shall provide accurate and timely maintenance and repair management to the Government.

b. Contractor shall ensure repair process and controls are in place to efficiently and effectively manage the Government repair and contract activities.

c. Contractor shall notify the Government of any deficiencies or problems throughout the repair process within 2 business days of discovery.

d. Contractor shall, throughout the life of the contract, review the design for Diminishing Manufacturing Sources Material Shortages (DMSMS)/obsolescence issues with applicable suppliers. When a DMSMS/obsolescence issue is identified the Contractor shall notify the Government within 30 days. DMSMS/obsolescence issues will be included in monthly reports.

e. Contractor shall host quarterly meetings and provide Monthly Status Reports (MSR) by the 10th day of the following month. Deliverables for the meeting include:

i. Quarterly Meeting Agenda

ii. Government Furnished Equipment Repair Status Report

iii. Trend failure analysis

iv. Meeting minutes

2.5.3 Technical Data.

a. Contractor shall provide technical information sufficient to assist the Government in addressing instances of critical safety concern, prevent DMSMS issues and aid in configuration management control throughout the contract period.

b. Contractor shall provide Operations and Maintenance manuals in electronic format to the program office within 30 days of contract award.

c. Contractor shall provide User’s Manual and Associated Supplemental data and drawings in electronic format to the program within 30 days of contract award.

d. Contractor shall provide updated manuals in electronic format within 30 days of update completion.

2.5.4 Maintenance Support.

a. Contractor shall provide a website for repair troubleshooting, tracking, repair parts ordering, Return Material Authorizations (RMA) and repair status.

b. Contractor shall provide software, firmware and hardware support and upgrades necessary to sustain the system.

c. Contractor shall develop a fixed cost price schedule for system and component repairs.

2.5.5 Replacement Parts.

a. The Contractor shall provide replacement parts to repair robots to a serviceable condition. The Contractor will provide a website for ordering replacement parts and maintain sufficient inventory to ship replacements within 5 calendar days. Shipping shall be invoiced against a direct reimbursement shipping CLIN. Repair start, status and completion dates will be annotated on the MSR.

2.5.6 Component Repair.

a. Contractor shall provide replacement major components (arm, optical system, base unit etc.) when repairs can’t be performed in the field. In such cases, the Contractor shall ship a replacement component to the user within 5 calendar days of repair notification. Contractor is responsible for maintaining a major component inventory adequate for meeting this time requirement. Within 5 calendar days of repair notification, the government will ship the broken component to the Contractor for repair and which will then be placed into Contractor inventory. Shipping shall be invoiced against direct reimbursement shipping CLIN.

b. Component failures will be tracked online and within the MSR.

c. Contractor shall provide a quarterly updated detailed part price list. If estimated repair costs exceed 75% of the baseline acquisition/list price in accordance with detailed price list, the COR will be notified in order to review the identified repairs and make a final determination or action.

d. The Contractor shall contact the COR for disposition instructions of systems and items identified at the end of their life, declared as salvage for parts, or beyond economical repair. The Contractor shall provide the Government a credit for any salvageable parts in accordance with detailed price list. The Contractor shall perform disposal in accordance with local, state and federal regulations.

2.5.7 Warranty.

a. Items under this contract shall be free from defects in material and workmanship for 2 years from the date of acceptance. If a discrepancy is found within the initial 2 years, the Contractor shall be notified in writing and the system returned for repair at no cost to the Government.

b. The date the DD-250 is signed by the Government representative will be the date the system is accepted and shall be the start of the warranty for that system.

c. Contractor shall provide software, firmware, and hardware support and upgrades necessary to sustain the system.

2.5.8 Customer Complaints. The Contractor shall resolve or provide corrective action within 14 calendar days of Government notification of a customer complaint. The Contractor shall notify the COR if additional time is required to resolve or complete corrective action for the customer complaints.

2.5.9 Configuration Management Review. The Government will meet with the Contractor at their facility on a yearly basis for a configuration management and repair services review. It shall be hosted by the Contractor. The purpose of the configuration management review is to update the Government on configuration management status and issues. The Contractor shall provide support for one Program Management Review (PMR)/Repair Production Review (RPR) meeting a year for 1 day duration. The Contractor shall provide meeting agenda notification no later than 5 calendar days prior to the scheduled meeting.

2.5.10 Item Unique Identification. The Contractor shall be responsible for affixing Item Unique Identification (IUID) labels to each required complete system in accordance with DFARS Clause at 252.211-7003, Item Identification and Valuation and by DFARS 211.274-2, Policy for Unique Identification. Markings shall be in accordance with MIL-STD-129 and MIL-STD-130. All major modular components shall have UID for tracking warranty, manufacturing information and location. Components to be labeled shall be agreed upon by the Contractor and Government.

2.5.11 Safety.

a. The Contractor shall work with the Government to identify, evaluate and mitigate mishap risks to levels acceptable to the system user. System hazards must comply with federal (and state, where applicable) laws and regulations, Executive Orders, treaties and agreements.

b. Section 4 of MIL-STD-882 provides a legal reference, identifying the basic system safety requirements, which must be observed and followed by Contractor personnel.

2.5.12 Deficiency Reporting. If a deficiency report is submitted by the field, the Contractor shall assist in processing, investigating and resolving a deficiency for the end item or component under this service. The Contractor is an integral support point for processing deficiency reports, determining the root cause and submitting a complete report, including viable fixes.

2.5.13 Shipping. The Contractor shall research and resolve, at no additional cost to the Government, any shipping discrepancies/delays and report to the Government within 7 calendar days. All shipping costs will be paid for by the Government with the exception of warranty-based shipping costs.

2.5.14 Maintenance Kit. The Contractor shall develop a general purpose user maintenance kit.

2.5.15 Spares Kit. The Contractor shall develop a spares kit containing parts that are commonly worn or needing replaced such as tracks and quick release fasteners that can break during normal use.