PWS_MRBM_31july2025 V3.docx

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SAF/Air Force Review Board Agency Medical Directorate, Discharge Review Board Services
Solicitation number
FA701425-SAF-AFDRB
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This Performance Work Statement (PWS) details a contract for medical support services for the Air Force Review Board Agency Medical Directorate (SAF/MRBM), specifically supporting the Air Force Board for Correction of Military Records (AFBCMR) and Air Force Discharge Review Board (AFDRB). The requirement is for one Medical Program Manager at Joint Base Randolph, TX and one to two Board-Certified Psychiatrists at Joint Base Andrews, MD to process a minimum of 200 medical and mental health cases per month, with 40 Draft Records of Proceeding (ROP) prepared monthly.

Key performance objectives include managing case documentation in the Case Management Tracking Analysis and Reporting System (CMTARS), maintaining 95% accuracy in document preparation, processing external record requests, and providing clinical evaluations and medical analysis for board case adjudications. Contractors must have extensive experience with military personnel records systems, Veterans Affairs disability rating frameworks, and be licensed professionals with at least three years of experience in disability evaluations. The pre-solicitation indicates the contract is responding to increased mental health case load due to a class action lawsuit, with responses to the Sources Sought notice due by 1:00 PM EST on 8 August 2025.

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Department of Defense Air Force Review Board Agency

Performance Work Statement (PWS)

United States Air Force

PERFORMANCE WORK STATEMENT

1.0 DESCRIPTION OF SERVICES

This Performance Work Statement (PWS) defines the scope of work for one (1) full-time or two (2) part-time Board-Certified Psychiatrists and one (1) full-time Medical Program Manager to support the mission of the Air Force Review Board Agency Medical Directorate (SAF/MRBM). The MRBM supports the adjudication of medical and mental health cases for the Air Force Board for Correction of Military Records (AFBCMR), the Air Force Discharge Review Board (AFDRB), and other Boards under the authority of the AFRBA Director. The Medcial Program Manager serves as credentialing, program support, and overall lead for the contract personnel. In support of MRBM medical cases for the Air Force Board for Correction of Military Records (AFBCMR), the Air Force Discharge Review Board (AFDRB), and other Boards under the authority of the AFRBA Director. The Medical Program Manager will operate from Joint Base Randolph, TX, and the Psychiatrist(s) will serve at Joint Base Andrews, MD.

2.0 Tasks

The Contractor shall:

· Provide comprehensive program management oversight and act as the liaison for contractor support staff (PWS 2.1).

· Process a minimum of 200 cases/month and at least 20 external records requests/month (2.1, 2.1.1).

· Manage the credentialing of MRBM contractors and civilian personnel and ensure compliance with licensing and training (2.1.10, 2.1.29).

· Ensure accurate entry, tracking, and progress of applications and case data in CMTARS (2.1.3, 2.1.16, 2.1.21).

· Draft, review and redact correspondence, reports, and Records of Proceeding (ROP) with 95% accuracy (2.1.15, 2.1.20, 2.1.26). Assist in document archiving tasks (2.1.29). As needed, support Board documentation transfer to sister services and ensure decision receipt tracking (2.1.23).

· Monitor the MRBM workflow email inbox, responding to public and applicant inquiries within one (1) business day (2.1.27).

· Be Board-Certified in Psychiatry, licensed, and have at least 3 years of experience in disability evaluations and VASRD interpretation (2.2.1).

· Review and prepare 40 Draft Records of Proceeding (ROP) per month (collectively, if 2 part-time contractors) (2.2.2).

· Provide clinical evaluation summaries framing mental health history, diagnoses, and functional impact relevant to military service (2.2.2).

· Input and update case data accurately in CMTARS within three (3) business days of assignment (2.2.3).

· Collaborate with Board Officers and Medical staff during adjudication processes and ensure timely, evidence-based medical input (2.2.2).

· Maintain documentation quality with 95% free from grammatical or formatting er-rors (2.2.2).2.2.1 Board Certified Psychiatrist and Regulatory Competency: The Contractor shall maintain current licensure, certification and compliance with continuing education requirements of a psychiatrist. The Contractor shall have Board certification in psychiatry and a minimum of 3 year experience with understanding and correctly applying complex rule sets associated with the physical disability ratings framework to include the interpretation of VASRD and relevant DOD and Service specific regulations.

2.1 SAF/MRBM Medical Program Manager (Joint Base Randoph, TX). In program management in support of the MRBM director, credentialing of MRBM staff, program support AFRBA policy implementation/training, advisory processes, and overall lead. This includes application and any evidence which the applicant shall submit; pertinent military personnel records, outpatient medical records, previous Physical Evaluation Board (PEB) proceedings, etc. At a minimum, the contractor shall process 200 cases each month.

2.1.1 External Action Support: Initiate necessary action to obtain files and records as deemed pertinent to the case; e.g., PEB files, reports of separation, disability case files, service medical records. Such information shall typically be obtained from Veteran Affairs (VA) Regional Offices, Physical Evaluation Boards and the respective military personnel records custodians. At a minimum, the contractor shall process 20 records requests each month.

2.1.2 Scope: Supports the application intake source for processing records correction requests to the Department of Defense (DoD) MRBM, AFBCMR and AFDRB. The process involves scanning applications w/attachments, save on server, and upload/update data in the Case Management Tracking Analysis and Reporting System (CMTARS). In addition, scan Master Personnel Record (MPR), Service Treatment Record (STR), and other types of records, save on server, and upload/update in CMTARS. The objective of this aspect of the process is transformation of the application processes to a fully digitized operation while eliminating paper exchanges and expediting the overall process to assist SAF/MRB in rendering Secretary of the Air Force decisions.

2.1.3 Requirements: The Contractor shall have a working knowledge and understanding of DoD applications, DD Form 149, DD Form 293, and DD Form 294 w/supporting documentation, save on dedicated server, and upload/update data in CMTARS. Scan/digitize the National Personnel Records (NPRC), Master Personnel Record (MPR), Service Treatment Record (STR), and other types of records save on server, and upload/update in CMTARS. All pertinent data clearly identified on application (i.e., name, SSN, address, etc.) updated in CMTARS. The Contractor is responsible for handling and safeguarding sensitive documentation/data, PII (personally identifiable information) and protected health information

2.1.4 The Contractor shall have demonstrated experience in identifying and securing military personnel records. Additionally, the Contractor shall have familiarity with the Department of Veteran Affairs (DVA) and the Defense Finance and Accounting Service.

2.1.5 The Contractor shall have the demonstrated knowledge and experience with military personnel records systems.

2.1.6 The Contractor shall have the demonstrated experience with database management to include experience in preparing products and reports resident in CMTARS.

2.1.7 The Contractor shall have the demonstrated experience with Commercial-Off-The-Shelf (COTS) office automation software consisting of electronic mail (Microsoft Exchange), scheduling/calendar (Microsoft Outlook), spreadsheet (Microsoft Excel), presentation (Microsoft PowerPoint), and word processing software (Microsoft Word) compatible with the following operating systems (OS): Microsoft Windows, Workstation OS, per current Microsoft desktop operations version in use by the Air Force.

2.1.8 The Contractor shall have good interpersonal communications skills to specifically include command of the English language good telephone etiquette involving a large volume of telephone calls on a daily basis.

2.1.9 Customer Support: The Contractor shall provide customer support related to any inquiries concerning existing systems and any new systems being developed and/or prototyped.

2.1.10 Program Management: The Contractor shall support monthly program management reviews to address program status of financial, scheduling, and technical performance aspects along with any topics identified by the Government.

2.1.11 Demonstrate experience with the NPRC (National Personnel Records Center), the ARPC (Air Force Reserve Personnel Center), and the AFPC (Air Force Personnel Center) in identifying and securing military personnel records. Experience and knowledge is beneficial but not necessary.

2.1.12 It is desired that the Contractor has experience with Automated Records Management System (ARMS), Defense Eligibility and Enrollment System (DEERS) and knowledge of accessing and updating data in a case management system such as the CMTARS to include experience in preparing products and reports resident in CMTARS.

2.1.13 Veterans Affairs Schedule for Rating Disabilities (VASRD) and Regulatory Competency: The Contractor is required to understand and correctly apply complex rule sets associated with the physical disability ratings framework to include the interpretation of VASRD and relevant DOD regulations.

2.1.14 Bookmarking, Case Review and Preparation of Draft Record of Proceeding: The Contractor shall initiate and develop the Draft Record of Proceeding that frames the applicant’s medical condition, history, and scope of review. At a minimum, the contractor shall process 50 cases for production each month, unless said contractor is involved in training this requirement is based on availability and or not applicable.

2.1.15 CMTARS: The Contractor shall be responsible for operating within the CMTARS, to include progressing case files through tasks and stages.

2.1.16 Provide technical and administrative duties involving office automation support using multiple automated programs and software such as databases, spreadsheets and tracking systems to include CMTARS.

2.1.17 Assist in preparing letters for USPS mailing and packages for FedEx shipping. Review all outgoing correspondence to ensure procedural/grammatical accuracy, and conformance with general policy. Correspondence should rarely be returned for corrective action.

2.1.18 Accurately input the data in CMTARS to ensure accuracy in processing MRBM cases. Prepare and review monthly reconciliation reports to verify accuracy of CMTARS data entries. Remove excessive documents from CMTARS upon case closure.

2.1.19 The Contractor is responsible for handling and safeguarding sensitive documentation/data, PII and protected health information. Final processing actions should be accomplished within three business days of receipt.

2.1.20 Assist in the scheduling of boards and various other official events or meetings by securing the appropriate facility to conduct the meeting/event and ensuring the facility possesses the required technological capabilities required. Assist in the planning and coordination of the meetings/events by ensuring sufficient copies of required documentation are duplicated. Arrange for sponsored events and ensures proper protocol is followed. Maintain and updates various intra-Agency spreadsheets and databases to include IT equipment inventory and office personnel contact rosters. At a minimum, the contractor shall perform 32 case reviews to meet a monthly requirement of 32 completed (ROP) cases each month.

2.1.21 Review sanitized Records of Proceeding to ensure all PII has been redacted for posting to DOD Electronic Reading Room.

2.1.22 The Contractor shall have a demonstrated knowledge and experience with case management systems, COTS office automation software consisting of electronic mail (Microsoft Exchange), scheduling/calendar (Microsoft Outlook ), spreadsheet (Microsoft Excel), presentation (Microsoft PowerPoint), teleconferencing (Microsoft LYNC) and word processing software (Microsoft Word) compatible with the following operating systems (OS): Microsoft Windows, Workstation OS, per current Microsoft desktop operations version in use by the Air Force.

2.1.23 The Contractor shall have good interpersonal communications skills to specifically include command of the English languageand good telephone etiquette involving telephone calls from applicants.

2.2 Psychiatrist(s) (Joint Base Andrews, MD)

2.2.2 Case Review and Preparation of Draft Record of Proceeding: The Contractor will prepare and amend the Draft Record of Proceeding to include analysis that frames the applicant’s medical and/or mental halth condition, history, and scope of review. The contractor’s role will align with the core MRBM board functions and would provide a medical analysis to both medical and Board officers as the board adjudicates cases. At a minimum, the contractor shall perform this for a minimm of 40 cases each month.

2.2.3 CMTARS: The Contractor will be responsible to operate within the CMTARS or other AFRBA identified case management software, to include progressing case files through tasks and stages.

3.0 Service Summary (Performance Objectives)

SAF/MRBM Program Management Office

Performance Objective
PWS Paragraph
Performance Threshold
1. Initiate and develop the Draft Record of Proceeding that frames the applicants medical condition, history, and scope of review. When assigned, each contractor will proportionally produce 50 case reviews each month, unless said contractor is involved in training this requirement is based on availability and or not applicable. Process 200 cases / month and 20 records requests
2.1,2.1.1
Monthly. Case production can be within 10% of requirement and no less, and if below requirement, must show extenuating factors.
2. Ensure credentialing , training and CME compliance of MRBM staff (Contractor shall ensure MRBM staff l are in compliance with their conitinuing medical education satre specific requirements, DOD training, and other statutory requirments for perfformeing medical and mental health reviews., requirements.)
2.1.10, 2.1.29
Monthly - 95% staff compliance
3. Input data in CMTARS within 3 business days
2.1.3, 2.1.21
95% on-time responses

MRBM Staff Psychiatrist

Performance Objective
PWS Paragraph
Performance Threshold
1. . Prepare a minimum of 40 ROPs/month (full-time or split between two part-time psychiatrists (Initiate, developm prepare and review the Draft Record of Proceeding that frames the applicants medical condition, history, and scope of review When assigned, each contractor will produce 40 case reviews each month..)
2.2.2
Monthly. Minimum 90% (36 ROPs/month); extenuating factors if below.
2. Reports, briefs, and other correspondence prepared by contractor should be free of spelling and grammatical errors.
2.2.3
Monthly. 95% of all correspondance is free of spelling and grammatical errors.
3. Updates AFBCMR/AFDRB/DoD-MRBM applications to CMTARS within 3 business days of receipt.
2.2.3
Monthly - 95% of applications input into CMTARS within 3 business days of receipt

GENERAL INFORMATION

4.0 AUTOMATED DATA PROCESSING (ADP)/TELECOMMUNICATIONS ENVIRONMENT

4.1 Software: Not Used

4.2 DELIVERABLES

· Monthly Case Metrics Report (Psychiatrist And Program Manager)

· Credentialing And Training Compliance Log (Program Manager)

· CMTARS Accuracy Audit Report (Both)

· Records Of Proceeding (Rop) Packages (Psychiatrist)

· Outreach Response Log & Training Reports (Program Manager)

· Documentation Quality Review (Grammar/Content Accuracy)

4.2.1 GENERAL GUIDANCE. Only Contracting Officer Representative (COR) or the designated alternate has the authority to inspect, accept, or reject all deliverables.

4.3 EXPERTISE

4.3.1 The contractor shall provide personnel with training and experience to perform advanced requirements definition, testing, and functional systems analysis tasks. Mandatory requirements include strong organizational skills, along with good written and verbal English communication skills. Individuals should have experience as a base or headquarters level personnel program manager, with personnel systems analysis, working knowledge of both functional and automated utilization procedures business process improvement modeling, functional testing and defect tracking concepts, formal work product inspection concepts, knowledge of functional point analysis, and Human Resources module tool sets, relational database management systems, transaction processing concepts, and working knowledge of the Air Force personnel career field from a functional and systems standpoint.

4.3.2 Special Requirements. The contractor shall provide personnel able to withstand work requiring extended periods of sitting or standing. If required for the position, the contractor shall comply with DoD Directive 8570.1, Information Assurance (IA) Training, Certification, and Workforce Management, and DoD 8570.01-M, Information, Assurance Workforce Improvement Program as a condition of employment. The Government will notify the contractor which positions must comply with this requirement.

5.0 TRAVEL

5.1 Travel may be required in support of this requirement. The contractor shall submit a request for travel with an estimate of total cost(s) to the government and receive approval 10 days prior to traveling. Contractor employees may be required to travel to various locations within the continental United States (CONUS) and outside the continental United States (OCONUS) in performance of PWS. Once approved, the contractor shall make arrangements and pay all necessary commercial travel expenses, after the completion of travel, the contractor shall submit expense vouchers to the COR and Contracting Officer. The COR will verify all travel costs and ensure all allocable and reasonable prior to approving for payment. Allowable travel costs are described in the Federal Acquisition Regulation (FAR) 31.205-46. Travel costs not specifically covered at FAR 31.205-46 may be addressed on an as-needed basis. The Joint Travel Regulation (JTR) does not apply to contractors; however, it may be used to aid the contracting officer in making individual decisions regarding travel rules. The contractor shall travel using the lower cost mode transportation commensurate with the mission requirements. When necessary to use air travel, the contractor shall use the tourist class, economy class, or similar accommodations to the extent they are available and commensurate with the mission requirements. Travel will be reimbursed on a cost reimbursable basis; no profit or fee will be paid.

6.0 SECURITY.

6.1 Visitor Group Security Agreement (VGSA). The contractor shall enter into a long-term visitor group security agreement if service performance is on a government installation. This agreement shall outline how the contractor integrates security requirements for service operations with the Air Force to ensure effective and economical operation on the installation. The agreement shall include:

6.1.1 Obtaining and Retrieving Identification Media. As prescribed by the AFFAR 5352.242-9000, Contractor access to Air Force installations, the contractor shall comply with the following requirements:

a. The contractor shall obtain base identification and vehicle passes for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished identification badges while visiting or performing work on the installation.

b. No later than three working days prior to contract commencement, the contractor shall submit a written request on company letterhead to the program manager listing the following: contract number, location of work site, start and stop dates, and names of contractor employees needing access to the base. The authorized program manager will endorse the request and forward it to the issuing base pass and registration office or security forces for processing. Contractors will present government (state or federal) issued ID, and INS Form 9 (I9), before being issued a pass to enter the installation. Before being issued a pass to enter the installation, a Wants and Warrants check will be conducted for every individual requesting a pass. Personnel employed by the contractor must get a pass for their privately owned vehicles at Bldg. #1032, Visitor Reception Center, with proof of following:

(1) Liability Insurance
(2) Current License Plates
(3) Current State Inspection Sticker (If Required)
(4) Valid State Driver License
(5) A phone number for sponsor on base

c. Vehicles owned by the contractor with the company names permanently printed on them are not required to obtain a pass as long as a current work order is presented at the time of entry. However, current liability insurance, state inspection sticker, and registration is required. The person driving the vehicle must have a valid operator license for the type of vehicle.

d. The contractor is responsible for ensuring employees report to Bldg. # 1032, Visitor Reception Center, to present their Form I-9 (Employment Eligibility Verification).

e. Upon completion or termination of the contract or expiration of the identification passes, contractors shall ensure that all base identification credentials issued to contractor employees are returned to the issuing office. If a contractor employee has been terminated, the credentials will need to be retrieved and returned to issuing activity so that employee does not have base access. If the credential is not retrieved then SF will need to be notified so base access is not allowed.

f. Failure to comply with these requirements may result in withholding of final payment.

6.1.2 Pass and Identification Items. The contractor shall ensure the following pass and identification items required for service performance are obtained for employees and non-government owned vehicles:

a. Installation Access Pass (IAP) (DBIDS), Visitor/Vehicle Pass (AFMAN 31-116), used for contracts for less than six months to include one-day visits (i.e. warranty work)...

b. Installation Access Card (IAC) (DBIDS), (AFI 31-113), used for contracts for more than six months or more.

c. DoD Common Access Card (CAC), (AFI 36-3026), used for contracts for more than six months and requirement exists for access to the government computer systems and software. CAC applications are accomplished by Trusted Agents via the Contractor Verification System (CVS).

6.1.3 Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include employee's name, social security number, and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the contracting officer and Information Security Program Manager (ISPM) at each performance site 30 days prior to the service start date. Updated listings shall be provided when an employee's status or information changes, or every thirty days, whichever occurs first. A Visit Request for all employees with security clearances is required to be sent through the Joint Personnel Adjudication System (JPAS). The contractor shall notify the Information Security Program Manager (ISPM) at each operating location 30 days before on-base performance of the service. The notification shall include:

a. Name, address, and telephone number of company representatives.
b. The contract number and contracting agency.

c. The highest level of classified information to which contractor employees require access.

d. The location(s) of service performance and future performance, if known.
e. The date service performance begins.
f. Any change to information previously provided under this paragraph.

6.1.4 Suitability Investigations. Contractor personnel not requiring access to classified shall successfully complete, as a minimum, a National Agency Check with Inquiries (NACI), before operating government furnished workstations. The contractor shall comply with the DoD 5200.2-R, Personnel Security Program, AFMAN 33-152, User Responsibilities and Guidance for Information Systems, and AFI 33-200, Information Assurance (IA) Management, requirements. NACI investigations requests are initiated using the Standard Form (SF) 85 and are submitted to the installation Information Protection Office through the Unit Security Manager. NACI investigations are different from the Wants and Warrants checks, and are provided by the government at no additional cost to the contractor.

6.1.5 Security Monitor Appointment. The contractor shall appoint a security representative for the on base long term visitor group. The security representative may be a full-time position or an additional duty position. The security representative shall work with the host organization to provide employees with training required by DoDM 5200.01, Information Security Program, AFPD 31-4, Information Security, and AFI 31-401, Information Security Program Management. The contractor shall provide initial and follow-on training to contractor personnel who work in Air Force controlled/restricted areas. Air Force restricted and controlled areas are explained in AFI 31-101, Integrated Defense.

6.1.6 Additional Security Requirements. In accordance with DoDM 5200.01, Information Security Program and AFI 31-401, the contractor shall comply with AFSSI 7700, Emission Security (EMSEC) Program; applicable AFKAGs, AFIs, and AFSSIs for Communication Security (COMSEC); and AFI 10-701, Operations Security (OPSEC) Instructions. The contractor will comply with DoD Standard 22/Force Protection Condition Measures, DoD Standard 25/Level I-AT Awareness Training, and associated tasking contained in AFI 10-245, Antiterrorism (AT) standards. Level I AT Awareness training is available for contractor personnel and can be requested by calling 652-1357/1905 or by visiting Bldg. 863, Rm 129.

6.2 Freedom Of Information Act Program (FOIA). The contractor shall comply with DoD Regulation 5400.7-R/Air Force Supplement, DoD Freedom Of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. The contractor shall comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. The contractor shall remove or destroy official records only in accordance with AFI 33-322 Records Management, or other directives authorized in AFI 33-364, Records Disposition—Procedures and Responsibilities.

6.3 Reporting Requirements. The contractor shall comply with AFI 71-101, Volume- 1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

6.4 Physical Security. Areas controlled by contractor employees shall comply with base Operations Plans/instructions for FPCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property, including controlled forms, provided for contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured. During increased FPCONs, contractors may have limited access to the installation and should expect entrance delays.

6.5 Key Control. The contractor shall establish and implement key control procedures in the Quality Control Plan to ensure keys issued to the contractor by the government are properly safeguarded and not used by unauthorized personnel. The contractor shall not duplicate keys issued by the government. Lost keys shall be reported immediately to the contracting officer. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be deducted from the monthly payment due to the contractor. The contractor shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized contractor employees. Contractor employees shall not use keys to open work areas for personnel other than contractor employees engaged in performance of duties, unless authorized by the government functional area chief.

6.6 Lock Combinations. The contractor shall establish procedures in local OIs ensuring lock combinations are not revealed to unauthorized persons and ensure the procedures are implemented. The contractor is not authorized to record lock combinations without written approval by the government functional area chief. Records with written combinations to authorized secure storage containers or Secure Storage Rooms (SSR), shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers. The contractor shall comply with DoD 5200.1-R security requirements for changing combinations to storage containers used to maintain classified materials.

6.7 Traffic Laws. The contractor and their employees shall comply with base traffic regulations.

7.0. GENERAL INFORMATION

7.1 Work performance location. The government will provide the contractor a work area at Building 575, Randolph AFB and Building 1500, JBA.

7.1.2 Telework. Telework may be approved by the COR based on mission requirements. If telework is approved the contractor must provide the COR with a copy of the contractor's company telework guidance/policy.

7.1.3 Work hours. The contractor personnel shall work a 40 hour week and shall provide coverage during core duty hours, 0800-1600 EST, Monday through Friday. AFPC and JBA follow the OPM schedule for holidays provided during each work year. Down days declared by the AFPC or JBA Commander are considered a business day and are not included in the definition of a holiday. If flextime or a compressed work schedule is approved by the COR, contractor work hours shall be provided to the COR and shall meet the core duty hour requirement. Occasional change of work hours may be required to accommodate extraordinary requirements. Extended or compressed schedules that are mutually beneficial and do not exceed 80 work hours in the pay period will be requested and approved through the COR. Government furnished resources will be available during the same hours.

7.2 GOVERNMENT FURNISHED EQUIPMENT

7.2.1 The government will provide contractor personnel with workspace, office furniture and supplies, computer resources, and telephones necessary to perform the task, commensurate with those provided government employees.

7.2.2 The contractor will have access to government regulations, specifications, standards, technical manuals, design documentation, and task documentation.

8.0 PERSONNEL ACCESS TO BASE FACILITIES

8.1 Contractor shall provide information required to obtain Common Access Cards (CAC) to the Government Trusted Agent. Contractors shall report to the Bldg. 399, JBSA-Randolph TX or Bldg. 1414 JB Andrews MD, for issuance of CAC Cards.

8.2 Vehicle Registration: Contractors will initially proceed to Main Gate Visitors Center of JBSA-Randolph TX or JBA MD. Before entering the base, individual will stop at Bldg. 1021 JBSA-Randolph or Bldg. 1840 JBA and register vehicle. Individual must have proof of insurance and vehicle registration in order to register vehicle. If the contractor vehicle is already registered, no additional action is required. If there are any other questions, contact the Visitor Center at 210-652-3939 (Randolph) or 301-981-2562 (Andrews).

9.0 QUALITY CONTROL

9.1 Contractor’s Quality Control Plan (QCP): The contractor shall provide and maintain a current QCP, which shall ensure the requirements of the contract are provided as specified. The plan shall cover the Service Summary items at a minimum. The contractor shall provide the plan within 30 days after award.

9.2 RECORDS MANAGEMENT

9.2.1 Contractors’ Records. Contractors under contract by the Department of Defense (DoD) maintaining records in their area of responsibility shall comply with all records management oversight necessary to ensure all Air Force record-keeping requirements, electronic and paper, are met IAW AFI 33-322, Records Management Program; AFI 33-364, Records Disposition--Procedures and Responsibilities; AF Electronic Records Solution Guide ; AFMAN 33-363, Management of Records, para 6.4; AFRIMS RDS https://afrims.amc.af.mil/rds_series.cfm , (AF Records Information Management System Records Disposition Schedule). This applies to contractors performing records management support and where contractors perform duties/services/functions in place of U.S. Government employees (AFI 33-322, para 10). Air Force Instructions, guides and publications can be accessed by http://www.e-publishing.af.mil/.

9.2.2 Contractors shall manage all data created for government use or legally controlled by the government according to the records management procedures IAW AFI 33-364, para 2.10. The contractor shall assign the appropriate file identification and disposition instruction to all records delivered to the U.S. Government (AFMAN 33-363, para 4.1).

9.2.2.1 Non-Disclosure Agreement (NDA). To ensure the integrity of Government operations, all Contractor personnel shall execute a Non-Disclosure Agreement before each individual begins work on the contract. This requirement will be upheld for any Contractor personnel added to the contract after the beginning of the original period of performance. The Non-Disclosure agreement incorporates Contractor personnel access to all such information as described herein as well as that information accessed by Contractor personnel through any of the following Systems of Record: Case Management and Tracking System (CMTARS) – and any subsequent system installed by the Government; Automated Records Management System (ARMS); and Military Personnel Data System (MilPDS). Non-Disclosure Agreements shall be submitted to the Contracting Officer before employees begin work and for each employee provided throughout the term of the contract - See NDA at Appendix B.

9.2.3 Contractors must not conceal, remove, mutilate, obliterate or destroy records without proper authority. Unauthorized concealment, removal, mutilation, obliteration or destruction of records, or any attempt to do so, is a violation of Title 18, U.S.C., Section 2071 and may be punished by up to three years confinement and a fine (AFI 33-322, para 3.2).

9.2.4 DOD Policy on Elimination of Use of Class I Ozone-Depleting Substances. No DOD contract awarded on or after June 1, 1993 may include a specification or standard requiring the use of an ozone depleting chemical. The supply or service being procured by this contract has been certified as a non ODC item. If to your knowledge the product or service contains or will require the use of ozone depleting chemicals in the performance of this contract, you are required to notify the Contracting Officer immediately.

NOTE: The following list of products, if applicable to this order, must comply with Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

1. Software applications and operating systems.
2. Web-Based internet and internet information and applications.
3. Telecommunications products.
4. Video and multimedia products.
5. Self-contained, closed products.
6. Desktop and portable computers.

Further information and guidance can be found at www.section508.gov

Appendix A

NONDISCLOSURE AGREEMENT

During performance pursuant to this contract, the Contractor agrees that it will not use or disclose any such information unless authorized by the Contracting Officer’s Representative (COR). Contractor further agrees that it will use its best efforts to ensure that its employees and others performing services under this contract will not use or disclose any such information unless authorized by the COR. To that end, Contractor agrees that each of its employees and others performing duties under this contract will sign the Certificate of Nondisclosure set forth below.

CERTIFICATE OF NONDISCLOSURE

I, ________________________________, (hereinafter RECIPIENT), an employee and authorized representative of JYG Innovations, a Contractor providing support services to the Deputy Under Secretary of the Air Force Board Agency (SAF/MRB) and likely to have access to nonpublic information, agree to and promise the following:

WHEREAS RECIPIENT is engaged in delivering support services to SAF/MRB; and

WHEREAS it is the intention of SAF/MRB to protect and prevent access to and disclosure of nonpublic information to anyone other than employees of the United States Government and others who have a need to know, unless so authorized by the COR; and

WHEREAS SAF/MRB acknowledges that RECIPIENT will have or require access to such nonpublic information while delivering the contract services; and therefore, WHEREAS RECIPIENT will be given or otherwise have access to nonpublic information while providing such services; and finally, WHEREAS "nonpublic information" includes such information as proprietary information (e.g., information submitted by a contractor marked as proprietary), advance procurement information (e.g., future requirements, statements of work), trade secrets and other confidential business information (e.g., confidential business information submitted by a contractor), attorney work product, information protected by the Privacy Act (e.g., social security numbers, home addresses and telephone numbers), and other sensitive information that would not be released by SAF/MRB under the Freedom of Information Act (e.g., program, planning and budgeting system information);

NOW THEREFORE, RECIPIENT agrees to and promises as follows:

RECIPIENT shall not seek access to nonpublic information beyond what is required for the performance of the support services contract;

RECIPIENT will ensure that his or her status as a contractor employee is known when seeking access to and receiving such nonpublic information from Government employees;

As to any nonpublic information to which RECIPIENT has or is given access, RECIPIENT shall not use or disclose such information for any purpose other than providing the contract support services, and will not use or disclose the information for any personal or other commercial purpose; and

If RECIPIENT becomes aware of any improper release or disclosure of such nonpublic information, RECIPIENT will advise the COR in writing as soon as possible.

The RECIPIENT agrees to return any nonpublic information given to him or her pursuant to this agreement, including any transcriptions by RECIPIENT of nonpublic information to which RECIPIENT was given access, if not already destroyed, upon RECIPIENT leaving the contract.

RECIPIENT understands that any unauthorized use, release or disclosure of nonpublic information in violation of this CERTIFICATE will subject the RECIPIENT to administrative, civil or criminal remedies, as may be authorized by law.

RECIPIENT: _________________________ DATE: _______________________

(Signature)

PRINTED NAME: _____________________________________________

TITLE: ___________________________________

EMPLOYER: ______________________________

Appendix B, Non-Disclosure Agreement page 2 of 2

File details come from the government source that posted it. Updated .