Sol_No_FA7014-16-T-1012.pdf

SEE ADDENDUM

(No Collect Calls)

FA7014-16-T-1012 22-Aug-2016

b. TELEPHONE NUMBER

240-612-6156

8. OFFER DUE DATE/LOCAL TIME

02:30 PM 09 Sep 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

FA70149. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

GROVER W. HENDERSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

F1DT816159AW01

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

FA7014- AIR FORCE DISTRICT OF WASHINGTON

1500 W PERIMETER RD SUITE 2720 (PK)

ANDREWS AFB MD 20762

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$14,000,000

NAICS:

541611

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

FA7014-16-T-1012

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months LABOR: FFP - AFRBA Case Support

FFP

LABOR: Firm Fixed Price - AFRBA Case Management Support FOB: Destination

PURCHASE REQUEST NUMBER: F1DT816159AW01

NET AMT

1001 12 Months OPTION LABOR: FFP - AFRBA Case Support

FFP

LABOR: Firm Fixed Price - AFRBA Case Management Support

2001 12 Months OPTION LABOR: FFP - AFRBA Case Support

FFP

LABOR: Firm Fixed Price - AFRBA Case Management Support

PERFORMANCE WORK STATEMENT

AIR FORCE REVIEW BOARD AGENCY SUPPORT SERVICES

PERFORMANCE WORK STATEMENT

9 JUNE 2016

1.0 Background: The Air Force Review Board Agency (AFRBA) adjudicates cases and renders decisions on behalf of the Secretary of the Air Force for 10 Boards. This contract is for support and service for the Air Force Board for Correction of Military Records (AFBCMR), Secretary of Air Force Personnel Council (SAFPC), and Case Management Office (CMO) to provide assistance in preparing cases for adjudication, presenting cases to a panel, prepare final memorandums for signature and general case management activities.

1.01 Air Force Board of Correction of Military Records (AFBCMR) is governed by Title 10, United States Code, Section 1552, which states the Secretary of the Air Force, acting through boards of civilians of the executive part of the department, may correct any military record when she finds it necessary to correct an error or injustice. This board of civilians is the highest level of administrative appeal within the department of the Air Force.

1.02 Secretary of Air Force Personnel Council (SAFPC) acts for and makes recommendations to the Secretary or the Secretary’s designee on military personnel matters and announces Secretarial decisions. SAFPC is responsible for the management and operation of three (3) separate Boards; the Air Force Personnel Board, the Air Force Discharge Review Board, the Air Force Decorations Board. Provides case adjudication support to the Clemency and Parole Board, the Air Force Remissions Board, and the Department of Defense Civilian/Military Service Review Board.

1.03 Case Management Office (CMO) supports the Air Force review board agency by providing exclusive case management task execution across the directorates. Duties include case intake, case digitization, requesting, attaining various records, case closure, promulgation and ensuring cases are properly available for public viewing. By executing the case management tasks, the analysts, examiners and action officers are able to focus on adjudication of the cases.

2.0 Objectives: The objective of this requirement is to obtain assistance from contract subject matter experts to help eliminate the backlog of cases by assisting with the processes leading to the adjudication of military personnel matters through a number of statutory and secretarial boards.

3.0 Scope of work: In support of this mission, AFRBA requires expert services across a range of capabilities. The contractor shall provide six (6) FTEs as examiners, seven (7) FTEs for CMO and two (2) FTEs for Tier II. The contractor shall provide personnel with the ability to perform the following tasks:

3.1 Tier II: Contractors will determine that cases are viable by researching applicable laws, military personnel instructions and policies that were in effect when alleged injustices occurred, as well as, recently enacted statutes, directives and decisions affecting military personnel and veterans; in order to proceed with processing and ensuring applicants receive acknowledgement letters. They will determine which total force expert (i.e.

Secretariat, Air Staff, Air Force Personnel Center, National Guard Bureau, Air Force Reserve Command, Air Reserve Personnel Center, Defense Finance and Accounting Service (DFAS), or other agency(s) should provide advisories on the Air Force’s perspectives on the applicant’s case. Upon receipt of the advisories, they will be reviewed to ensure all arguments raised by the applicants are fully addressed, meet standards for accuracy and consistency, speak to the timeliness of the application, and include specific recommendation on how the record would be corrected should the Board rule in the applicant’s favor, regardless of the recommendation being offered. Contractors will accomplish all tasks required to produce a minimum of 30 cases ready for Senior Analyst’s triage per month per FTE.

3.1.2 Knowledge Skills and Abilities (KSA): A review of resumes submitted by the offerors demonstrates the ability to analyze applicant’s contentions and documents submitted, identify additional information needed for review from Government agencies.

Minimum 2 years experience with military personnel processes and personal concepts, programs, polices, practices, analytical, diagnostic methods and techniques. A minimum of an associated degree in Human Resource Management or related discipline.

3.2 Examiners:

3.2.1 AFBCMR: The contractor will present cases and/or applications to duly constituted boards for adjudication and decision. The contractor will support the analysis of documentation provided by applicants to AFRBA boards to determine the applicant’s contentions or request(s) and incorporate Air Force provided advisory opinions into a Draft Record of Proceeding (DROP), for adjudication of the case(s) by a convened panel.

In preparing the DROP the contractor will properly review and analyze cases involving correction of military records including those that are difficult, complex and sensitive.

Contractor will apply knowledge of due process, rules of evidence, precedent decisions, and statutory and regulatory provisions in identifying pertinent facts and developing findings, conclusions and recommendations for approval by deciding officials.

Contractor will examine request for reconsideration of Board decisions and determine if the evidence presented in the request meets the criteria for reconsideration and make a recommendation for the disposition of the case. When the disposition is to deny reconsideration based upon established criteria, the contractor will prepare correspondence in template format to respond to the applicant. Contractor will develop effective written justification, decision memos and other correspondence resulting from the Board’s decisions. Contractor will review factual circumstances of each case and properly identify procedural or programmatic errors and anomalies and promptly develop a recommendation for corrective action for signature by designated officials. Contractor will accomplish all task required to produce an average total of 15 completed AFBCMR cases per month per FTE.

3.2.1.1 Knowledge Skills and Abilities (KSA): A review of resumes submitted by the offerors demonstrates the ability to analyze, explain in writing contentions of applicant’s documents submitted, incorporate advisory information provided to prepare pre-decisional record of proceedings (ROP) according to prescribed templates that enable adjudicators to have an informed deliberation needed to make reasoned decisions regarding complicated military personnel matters. Minimum of 5 years experience with military personnel processes, personnel concepts, programs, policies and practices. A minimum of an undergraduate degree in Human Resource Management or related discipline.

3.2.2 SAFPC:

The contractor will provide cases and/or applications to duly constituted boards for adjudication and decision. The contractor will conduct an analysis of applications and documentation provided by the Air Force Personnel Center or applicants to determine the nature of the request, applicable personnel policy and the recommended disposition as indicated by the appropriate command structure, Air Force Personnel Center (AFPC) offices of primary responsibility and prepare a vote sheet or documentation as required using prescribed templates for presentation to a convened AFPC board for adjudication and decision. Contractors will review case files to determine if the office of primary responsibility has addressed all relevant issues. The contractor will identify data necessary for the adjudication of the case and request such data from the appropriate office, or be capable of developing the necessary data through independent research.

Contractors will apply knowledge of statutory and regulatory provisions in identifying pertinent facts and developing findings, conclusions and recommendations for approval by deciding officials. Contractor will develop written justification, decision memos and other correspondence resulting from the Board’s decision. Contractor will review factual circumstances of each case and properly identify procedural or programmatic errors and anomalies and promptly accomplish the appropriate instrument for signature by designated officials to effect the decision of the convened panel.

Contractors will accomplish all tasks required to produce an average total of 60 completed SAFPC cases per month per FTE.

3.2.2.1 Knowledge Skills and Abilities (KSA): A review of resumes submitted by the offerors demonstrates the ability to analyze personnel action requests; explain in writing the nature of the request, the essential elements, the board consideration extracted from applicant submissions and documents prepared, transmitted from appropriate military/Air Force component personnel functions, commanders and other principles with an interest in the personnel action and prepare written documents according to prescribed templates for review. Minimum of 2 years experience in military separations, retirements, assignments, mandatory separation date extension. Minimum of an associate degree in Human Resource Management or related discipline.

3.3 CMO: The contractor will support several directors and offices within the AFRBA by receiving, reviewing, and executing required tasks within the full spectrum of military personnel force management issues. Although certain support is required for specified boards, contractors will provide support to AFRBA management. The contractor will ensure AFBCMR applicants receive acknowledgement letters, monitor the appropriate organizational e-mail box for notifications and work cases on a first in, first out basis. Upon notification, contractors will review letters for accuracy; appropriate name, address, docket number and factual content of the letter to ensure completeness. The contractor may communicate with appropriate office to ensure appropriate letter is corrected. The contractor will send appropriate documents and correspondence to the applicants via mail or e-mail with 95% accuracy. The contractor will execute appropriate tasks to move cases to the next task. The contractor will perform promulgation actions necessary to close finalized cases. Contractor will identify all documents and correspondence necessary for the disposition of the case and communicate to the appropriate office that requested the data or information. When preparing the case for closure, the contractor will mail or e-mail the appropriate documents and correspondence to the applicant. Contractor will ensure the most current personal identifiable information (PII) regulations procedures are used to determine the safest method of delivery of documents to the applicant. The contractor will ensure closed case files are properly redacted.

Contractor will review/examine closed cases to ensure PII is properly removed from all documents with 98% accuracy. Contractor will prepare correspondence in appropriate template format. After redactions, contractor will move the document to the appropriate designated file for disposition. Contractor will ensure all required documentation is filed electronically in the AFRBA database such as CMTS or CMTARS.

3.3.1 Knowledge Skills and Abilities (KSA): A review of resumes submitted by the offerors demonstrates the ability to work with limited supervision, multi-task, and pay attention to detail. The ability to coordinate actions with multiple government offices and have good communication skills (writing and speaking). Demonstrated experience and familiarity with military personnel systems and policies. The ability to use Microsoft Office and Adobe 2013 or later versions.

3.4 Preparation of Executive Correspondence: Contractor will draft appropriate replies to written and oral inquiries from the White House staff, Members of Congress, DoD, National Veterans’ Organizations, applicants and their counsel for signature by high level component/command officials.

3.5 Monthly Status Report: The contractor will submit a monthly status report by the 5th business day of the month. The report must include all actions completed and status of actions in progress from the prior month.

4.0 Deliverables: Electronic delivery is required. Formats will be in accordance with the AFRBA’s provided templates for each deliverable. Delivery of the products should be at a pace to accommodate the completion of 1080 TIER II cases, 540 AFBCMR cases and 2160 SAFPC cases, within the period of performance of the contract/task order.

Deliverable PWS Reference

Delivery POC/Format

Tier II 3.1 AFBCMR/Microsoft Word format using AFRBA standardized template

Examiners 3.2, 3.2.1, 3.2.2 AFBCMR/SAFPC Team /Microsoft Word format using AFRBA standardized template

Case Management Office 3.3 AFBCMR/SAFPC Team/ Chief, CMO Chief/Microsoft Word format using AFRBA standardized template

Preparation of Executive Correspondence

3.4 AFBCMR/SAFPC Team/ Chief, CMO Chief/Microsoft Word format using AFRBA standardized template

Monthly Status Report 3.5 COR using Microsoft Word, contractor’s format

Deliverables 4.0 AFBCMR/SAFPC Team/ Chief, CMO Chief/Microsoft Word format using AFRBA standardized template

5.0 Period of Performance: The period of performance for this contract is 1 year with two one-year options.

6.0 Security Instructions: DD Form 254 will not be required for this requirement.

6.1 Physical Security: The Contractor will safeguard all Government property and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. At the end of each work day, all Government facilities, equipment and materials will be secured.

6.2 Pass and Identification Items: Ensure the pass and identification items required for contract performance are obtained for employees and non-Government owned vehicles prior to performance on the contract.

6.3 Retrieving Identification Media: Retrieve all identification media, including vehicle passes, when the contract expires or from employees who depart for any reason before the contract expires, e.g., terminated for cause, retirement, etc.

6.4 Traffic Laws: Ensure all Contractor employees comply with base traffic regulations.

6.5 Weapons, Firearms and Ammunition: Not possess weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on any installation or any office/working location covered under this contract.

6.6 For Official Use Only (FOUO): Comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO material.

6.7 Reporting Requirements: Report to an appropriate authority (i.e., CO, PM, COR) any information or circumstances which they are aware of that may pose a threat to the security of DoD personnel, Contractor personnel, resources and classified or unclassified defense information. Contractor employees will be briefed by their immediate supervisor upon initial on-base assignment.

6.8 Key Control: Establish and implement procedures to ensure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor will not duplicate any keys issued by the Government.

6.8.1 The Contractor will immediately report to the COR or PM any occurrences of lost or duplicated keys within two days of occurrence.

6.8.2 In the event keys are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks with no additional cost to the Government. The Government may replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor.

6.8.3 The Contractor will not loan issued keys to any other persons nor allow access by use of issued keys to other persons not associated with performance of work at the contract work site.

6.8.4 Control access to all Government-provided lock combinations to prevent unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the COR. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, will be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

6.9 Communications Security (COMSEC): Contractor may require access to COMSEC information on Air Force installations. The Contractor will not require a COMSEC account.

Access will be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to US citizens holding final US Government clearances. Such information is not releasable to personnel holding only reciprocal clearances.

6.10 National Agency Check with Inquiries (NACI): The Contractor will provide a NACI for all contractor employees requiring access to Government e-mail/internet, LAN/WAN and other Government information networks.

7.0 Administration Considerations:

7.1 Performance Schedule: The Contractor will perform 40 hours per week, per FTE between the hours of 0800 – 1700 Monday through Friday unless otherwise revised and approved the COR and Contracting Officer. An FTE is equal to 1920 hours. Federal Holidays will be observed (New Year’s Day, Birthday of Martin Luther King Jr., President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgivings Day and Christmas Day).

7.2 Place of Performance: The Contractor will be located at 1500 (Jones Building) West Perimeter Road, Suite 3700, Joint Base Andrews NAF Maryland to perform and accomplish tasks identified in this PWS.

7.3 Non-Personal Services: The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign task to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Government functions. All decisions relative to programs supported by the contractor shall be the sole responsibility of the Government. If the contractor feels that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the cognizant Contracting Officer (CO) immediately.

7.4 Contractor Identification: All contractor/subcontractor personnel shall be required to wear Government approved or provided picture identification badges so as to distinguish themselves from Government employees. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, contractor/subcontractor personnel shall identify themselves as such to avoid situations arising where sensitive topics might be discussed solely between Government employees.

7.5 Telework: Telework may be permitted for this contract upon approval by the COR. If permitted, the Contractor will follow their corporate guidance with regard to telework capabilities and frequency.

7.6 Base Shutdown/Inclement Weather: The Contractor will follow guidance of the installation containing their place of performance to determine reporting schedules whether due to a base closure or inclement weather. The website for guidance regarding status of performance locations is http://www.opm.gov/status/.

7.7 Replacement/Substitution of Personnel: The contractor will ensure vacancies are filled with qualified personnel within 14 calendar days of vacancy, unless approved in writing or otherwise directed in advanced by the Contracting Officer’s Representative (COR) with the approval of the Contracting Officer (CO).

7.8 Removal of Personnel at Government Request: The Government may request removal (permanent or temporary) of personnel on a contract/task order for security, safety or health reasons, upon discovery of fraudulent resume documentation, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable http://www.opm.gov/status/ person. The Contractor shall provide a sufficiently detailed qualification summary/resume of proposed personnel for Government coordination prior to replacing/substituting personnel.

8.0 Government Provided Equipment: The Government will provide office equipment and materials necessary to perform the required services.

9.0 Contractor Inventory: In accordance with Section 8108 of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Action, 2011.

9.1 Labor Hours: The Contractor will report all labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the secure Contractor Manpower Reporting Application (CMRA) data collection site. The Contractor is required to completely fill in all required data fields at: http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported anytime during the FY, all data will be reported not later than 31 October *of each calendar year. The Contractor may direct questions to the CMRA help desk.

NOTE *: Reporting Period: Contractors are required to input data by 31 Oct of each year.

9.2 Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and the Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

9.3 User Manual: Data for the AF services requirements must be input at the AF CMRA link.

However, user manuals for Government personnel and Contractors are available at the U.S.

Army CMRA link at http://www.ecmra.mil.

9.4 Subcontractor Input in CMRA: Subcontractor will not be able to enter any data into CMRA, but will enter their information into a Bulk Loader spread sheet. The subcontractor will fill in A-C also after it's completed then send it back to the Air Force helpdesk and a technician team will enter the information into CMRA.

9.5 Services Summary: The Services Summary is a list of critical performance objectives that must be performed by the contractor, the performance threshold, and the method of surveillance the COR will use to validate/inspect these tasks. The COR will document the surveillance of each performance objective and place in the COR folder.

Services Summary

Performance Objective PWS Paragraph Performance Threshold Provide/Replace/substitute personnel

7.5 Performance is acceptable when:

a) Vacancies are filled with qualified personnel within 14 days of vacancy, unless approved in writing or otherwise directed in advanced by the CO

AND

http://www.ecmra.mil/ http://www.ecmra.mil/

b) There is no mission impact due contract position vacancies or unqualified personnel.

100% Inspection

Examiners - AFBCMR

3.2.1 Performance is acceptable when

a) The contractor completes, at a minimum, 15 DROPs/ROPs per month per FTE (assuming sufficient case inventory), AND

b) Critical Information is Accurate.

Examiners - SAFPC 3.2.2 Vote sheets or other documentation to complete 60 cases per month per FTE (assuming sufficient case inventory), AND

b) Critical Information is Accurate.

CMO 3.3 Performance is acceptable when appropriate documents and correspondence are sent to applicants via mail or e-mail with 95% accuracy and redacted files are posted with 98% accuracy.

Executive Correspondence 3.4 Performance is acceptable when 95% of correspondence drafted in response to inquiries from agencies/organizations inquiring on behalf of applicants or in response to Freedom of Information Act Requests is accurate.

Monthly Status Report 3.5 Performance is acceptable when report is submitted to the COR no later than the 5th business day of the month

Note: The Government reserves the right to inspect or evaluate services that have been tendered for acceptance. The Government may require performance of any nonconforming services at no increase in contract price. If performance will not correct the performance issue or is not possible, the Government may seek an equitable price reduction or contractual processes will begin to terminate the contract. Past performance history will be reported in Contractor Performance Assessment Reporting System (CPARS) to reflect satisfactory or unsatisfactory performance. During the first month of performance, the Government will allow additional discrepancies while the contractor becomes familiar with the processes and procedures of the AFRBA. This does not apply to personnel substitutions or replacements.

ADDENDUM TO FAR 52.212-1

Addendum to FAR Provision 52.212-1 Instructions to Offerors (ITO) – Commercial Items (Apr 2014)

The following information in FAR 52.212-1 is hereby modified:

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers.

(d) Product Samples. Product samples are not required.

The following information is hereby added to FAR 52.212-1

(j) Proposals in response to this RFQ may be submitted by e-mail to Grover Henderson, grover.w.henderson.civ@mail.mil and Bumjoon J. Pak, bumjoon.j.pak.civ@mail.mil. Your e-mail submission shall be checked and determined to be "virus-free" prior to submission. Delivery of hand carried proposals shall be coordinated in advance with Grover Henderson or Bumjoon Pak no later than close of business 9 Sept 2016, (2:30 PM EST) in order to allow time to arrange meeting at the Joint Base Andrews NAF Visitor’s Center for delivery.

(k) Additional Instructions. Offerors are required to meet all solicitation requirements, including term and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or subfactors. Failure to meet a requirement may result in an offer being ineligible for award.

Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale on Page 1 of the Technical Volume.

(1)The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal should not simply rephrase or restate the government’s requirement but rather shall provide convincing rationale to address how the offeror intends to meet the requirement.

Offerors shall assume that the government has no prior knowledge of their facilities and experience and will base its evaluation on the information provided in the offeror's proposal.

(2) Any questions regarding this Request for Proposal (RFP) shall be submitted by e-mail to Grover Henderson; grover.w.henderson.civ@mail.mil; Comm: 240-612-6156 and Bumjoon Pak, bumjoon.j.pak.civ@mail.mil, 240-612-2993 no later than close of business 29 August 2016.

(3) Except for the reproduced sections of the solicitation document, the text size shall be no less than 11 point. Pages shall be numbered sequentially by volume and or section.

(4) Organization/Number of Copies/Page Limits: The proposal must be complete, self-sufficient, and respond directly to the requirements of this solicitation. The response shall consist of two (2) separate volumes;

Volume I – Technical Proposal and Volume II – Cost/Price.

(5) The offeror shall prepare the proposal as set forth in the Proposal Organization Table below.

The volumes identified in the table shall be submitted as separate files for each volume. The format of the volumes shall be supported by Microsoft Word 2013, Excel, PowerPoint or Microsoft Publisher.

The content of each proposal volume is described in the the table below:

VOLUME VOLUME TITLE PAGE LIMIT

I FACTOR I: TECHNICAL PROPOSAL 15

mailto:grover.w.henderson.civ@mail.mil mailto:bumjoon.j.pak.civ@mail.mil mailto:bumjoon.j.pak.civ@mail.mil

II FACTOR II: COST/PRICE 5 (Not including the SF1449 and Reps and Certs)

(6) Page Limitations: Page limitations shall be treated as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the proposal. Blank pages, title pages, cover pages, table of contents, tab indexing, glossaries, Technical Proposal Checklist, list of tables and figures, capability statements, resumes (if submitted shall not exceed three pages) of key personnel, letters of intent (if submitted), teaming arrangement summary (if applicable) are not included in page limitation.

(7) Resumes will not be evaluated, however, resumes will be reviewed for demonstrated abilities, experiences and familiarity with the knowledge, skills and abilities (KSAs) cited in the performance work statement.

(8) Resumes shall be limited to seven (7) individuals per technical subfactor and shall not exceed three (3) pages.

(9) Legible tables, charts, graphs and figures may be used to depict organizations, systems and layout, implementation schedules, plans, etc.

(10) Page Size and Format: A page is defined as each face of a sheet of paper containing information. When both sides of a sheet display printed material, it shall be counted as two pages. Page size shall be 8½ x 11 inches.

Pages shall be single-spaced and typed, except for displays and the reproduced sections of the solicitation document. The font shall be Times New Roman and no less than 11 point in size. Use at least 1 inch margins on the top and bottom and ¾-inch side margins. Pages shall be numbered sequentially by volume. When text is included within displays, it may be no smaller than 8 point, but must be clearly legible without magnification, as determined solely by the Contracting Officer (CO). The size of the displays shall not exceed the page size as defined above. Do not include foldout pages.

(11) Title Page: Each volume must include a title page. The title pages must show:

• Solicitation Number

• Name, address, telephone numbers, e-mail address of the offeror, CAGE Code and DUNS

(12) Cross-Referencing: The proposal volumes shall be written on a stand-alone basis so that its contents may be evaluated without cross referencing to another volume. Information required for proposal evaluation which is not found in its designated volume will be assumed to have been omitted from the proposal.

(13) Indexing: Each volume shall contain a detailed table of contents to delineate the subparagraphs within that volume. Tab indexing shall be used to identify sections and will not count against page limitations.

(14) Glossary of Abbreviations and Acronyms: Each volume shall contain a glossary of all abbreviations and acronyms used, with an explanation for each. Glossaries do not count against the page limitations of the respective volumes.

(l) Proposal Volume Instructions: The following details specific instructions for each volume.

(1) Volume I, FACTOR I -- Techncial Proposal: The Technical proposal shall be specific and complete. Legibility, clarity, grammar, spelling and coherence are very important. The proposal may be deemed unacceptable if it is not legible, clear, and coherent or contains grammatical and spelling errors. This information will be incorporated into any resulting contract. The offeror shall explain how the labor mix will be successful. Offeror’s responses will be evaluated against the Technical factor defined in Evaluation of Offers 52.212-2. Offerors shall assume the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the offeror’s proposal.

(a) Technical Subfactor 1 - Tier II: At a minimum, the offeror shall provide complete information on the appropriate number of personnel to perform the requirements of the PWS for this labor category. The offeror shall provide the qualifications that will apply to the category. The offeror is encouraged to thoroughly read the addendum to FAR 52.212-2 to understand how the response will be evaluated.

(b) Technical Subfactor 2 – Examiners, Air Force Board of Correction of Military Records (AFBCMR):

At a minimum, the offeror shall provide complete information on the appropriate number of personnel to perform the requirements of the PWS for this labor category. The offeror shall provide the qualifications that will apply to the category. The offeror is encouraged to thoroughly read the addendum to FAR 52.212-2 to understand how the response will be evaluated.

(c) Technical Subfactor 3 – Examiners, Secretary of Air Force Personnel Council (SAFPC): At a minimum, the offeror shall provide complete information on the appropriate number of personnel to perform the requirements of the PWS for this labor category. The offeror shall provide the qualifications that will apply to the category. The offeror is encouraged to thoroughly read the addendum to FAR 52.212-2 to understand how the response will be evaluated.

(d) Technical Subfactor 4 – Case Management Office (CMO): At a minimum, the offeror shall provide complete information on the appropriate number of personnel to perform the requirements of the PWS for this labor category. The offeror shall provide the qualifications that will apply to the category.

The offeror is encouraged to thoroughly read the addendum to FAR 52.212-2 to understand how the response will be evaluated.

(3) Volume II, FACTOR II -- Price Proposal: The offeror shall submit complete this volume in accordance with FAR 52.212-1(b), with the exception of 52.212-1(b)(4) technical description and 52.212-1(b)(10) past performance, which are addressed in this addendum as separate volumes.

Note: In accordance the FAR 52.222-46 Evaluation of Compensation for Professional Employees; the offeror’s proposal shall provide unburdened labor rates for professional employees (Examiners). Offerors and first tier subcontractors (if applicable) shall provide a Professional Employee Compensation Plan (ECP) in accordance with (IAW) FAR 52.222-46. The total compensation plan shall explain how the Offeror’s rates comply with this clause and shall provide unburdened rates, which includes supporting information such as salary and fringe benefits to the professional employee. The Offeror and first-tier subcontractors shall further provide company policies and procedures that explain how the employee salary is determined and applicable fringe benefits such as holidays, healthcare, pension, 401K, etc. The total compensation plan should clearly show that proposed rates comply with the aforementioned clause. (ref the table at - 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Items - (c) (3) 52.222-42 of instant proposal).

(m) Use of Contractor on Staff Supporting Requirement in Source Selection: Offerors are advised that technical and price data submitted to the Government in response to this solicitation may be released to non-government advisors for review and analysis. A warranted Government Contracting Officer will review all analysis and approve all contractual documents. The non-government advisor support may be provided by:

Dawson, Inc.

http:// www.dawson8a.com 1101 Pennsylvania Ave., Suite 600 Washington, DC 20004

(1) Submission of proposal will constitute acceptance of the statement above, or offeror shall provide written objection to disclosure as indicated in below. If the offeror objects to disclosure of a portion of the proposal, the consent to release above shall be provided for the remainder of the proposal. Attachment 1 fully outlines the AFDW Local Clause for Non- Government Advisor Support and is to be returned signed by the vendor with the technical proposal unless there is an objection as noted below:

(2) Any objection to disclosure shall be provided in writing to the Contracting Officer within three

(3) business days before RFQ closing date; and shall include a detailed statement of the basis for the objection. The detailed statement shall identify the specific portions of the proposal the offeror objects to disclosure to non-government advisors.

(3) The Contracting Officer shall evaluate any objection to disclosure and make a determination whether the non-government advisor(s) shall be permitted to participate in the source selection. The Contracting Officer shall inform the objecting offeror of the final determination, and, if the use of non-government advisors has been changed, shall inform all offerors of the change.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

0001 POP 15-SEP-2016 TO

14-SEP-2017

N/A N/A

1001 POP 15-SEP-2017 TO

14-SEP-2018

2001 POP 15-SEP-2018 TO

14-SEP-2019

CLAUSES INCORPORATED BY REFERENCE

52.203-3 Gratuities APR 1984 52.203-5 Covenant Against Contingent Fees MAY 2014 52.203-6 Restrictions On Subcontractor Sales To The Government SEP 2006 52.203-7 Anti-Kickback Procedures MAY 2014 52.203-11 Certification And Disclosure Regarding Payments To

Influence Certain Federal Transactions

SEP 2007

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper

MAY 2011

52.204-7 System for Award Management JUL 2013 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

OCT 2015

52.204-13 System for Award Management Maintenance JUL 2013 52.204-14 Service Contract Reporting Requirements JAN 2014 52.204-16 Commercial and Government Entity Code Reporting JUL 2015 52.204-17 Ownership or Control of Offeror NOV 2014 52.204-18 Commercial and Government Entity Code Maintenance JUL 2015 52.209-2 Prohibition on Contracting with Inverted Domestic

Corporations--Representation

NOV 2015

52.209-7 Information Regarding Responsibility Matters JUL 2013 52.209-9 Updates of Publicly Available Information Regarding

Responsibility Matters

JUL 2013

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.212-4 Contract Terms and Conditions--Commercial Items MAY 2015 52.214-34 Submission Of Offers In The English Language APR 1991 52.214-35 Submission Of Offers In U.S. Currency APR 1991 52.215-2 Audit and Records--Negotiation OCT 2010 52.215-22 Limitations on Pass-Through Charges--Identification of

Subcontract Effort

OCT 2009

52.216-1 Type Of Contract APR 1984 52.216-7 Allowable Cost And Payment JUN 2013 52.217-5 Evaluation Of Options JUL 1990 52.219-8 Utilization of Small Business Concerns OCT 2014 52.219-14 Limitations On Subcontracting NOV 2011 52.219-18 Notification Of Competition Limited To Eligible 8 (A)

Concerns

JUN 2003

52.222-1 Notice To The Government Of Labor Disputes FEB 1997 52.222-38 Compliance With Veterans' Employment Reporting

Requirements

FEB 2016

52.222-40 Notification of Employee Rights Under the National Labor Relations Act

DEC 2010

52.222-46 Evaluation Of Compensation For Professional Employees FEB 1993 52.222-50 Combating Trafficking in Persons MAR 2015 52.223-6 Drug-Free Workplace MAY 2001 52.223-16 Alt I Acquisition of EPEAT - Registered Personal Computer

Products - Alternate I

JUN 2014

52.223-18 Encouraging Contractor Policies To Ban Text Messaging While Driving

AUG 2011

52.223-19 Compliance with Environmental Management Systems MAY 2011 52.225-18 Place of Manufacture MAR 2015 52.225-20 Prohibition on Conducting Restricted Business Operations in

Sudan--Certification

AUG 2009

52.225-25 Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications.

OCT 2015

52.227-2 Notice And Assistance Regarding Patent And Copyright Infringement

DEC 2007

52.228-7 Insurance--Liability To Third Persons MAR 1996 52.230-3 Disclosure And Consistency Of Cost Accounting Practices OCT 2015 52.230-6 Administration of Cost Accounting Standards JUN 2010 52.232-9 Limitation On Withholding Of Payments APR 1984 52.232-18 Availability Of Funds APR 1984 52.232-20 Limitation Of Cost APR 1984 52.232-23 Assignment Of Claims MAY 2014 52.232-28 Invitation to Propose Performance-Based Payments MAR 2000 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.233-1 Alt I Disputes (May 2014) - Alternate I DEC 1991 52.233-2 Service Of Protest SEP 2006 52.233-3 Alt I Protest After Award (Aug 1996) - Alternate I JUN 1985 52.237-3 Continuity Of Services JAN 1991 52.242-1 Notice of Intent to Disallow Costs APR 1984 52.242-3 Penalties for Unallowable Costs MAY 2014 52.242-4 Certification of Final Indirect Costs JAN 1997 52.242-13 Bankruptcy JUL 1995 52.242-15 Stop-Work Order AUG 1989 52.242-15 Alt I Stop-Work Order (Aug 1989) - Alternate I APR 1984 52.242-17 Government Delay Of Work APR 1984 52.243-2 Alt I Changes--Cost-Reimbursement (Aug 1987) - Alternate I APR 1984 52.244-2 Subcontracts OCT 2010 52.244-2 Alt I Subcontracts (Oct 2010) - Alternate I JUN 2007 52.245-1 Government Property APR 2012 52.245-9 Use And Charges APR 2012 52.246-5 Inspection Of Services Cost-Reimbursement APR 1984 52.252-1 Solicitation Provisions Incorporated By Reference FEB 1998 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7001 Prohibition On Persons Convicted of Fraud or Other Defense- Contract-Related Felonies

DEC 2008

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7003 Agency Office of the Inspector General DEC 2012 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Alt A System for Award Management Alternate A FEB 2014 252.204-7011 Alternative Line Item Structure SEP 2011 252.204-7012 (Dev) Safeguarding Covered Defense Information and Cyber

Incident Reporting

OCT 2015

252.204-7015 Disclosure of Information to Litigation Support Contractors FEB 2014 252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of Terrorism

OCT 2015

252.211-7007 Reporting of Government-Furnished Property AUG 2012

252.213-7000 Notice to Prospective Suppliers on Use of Past Performance Information Retrieval System--Statistical Reporting in Past Performance Evaluations

JUN 2015

252.215-7008 Only One Offer OCT 2013 252.223-7004 Drug Free Work Force SEP 1988 252.225-7001 Buy American And Balance Of Payments Program-- Basic

(Nov 2014)

NOV 2014

252.225-7002 Qualifying Country Sources As Subcontractors DEC 2012 252.225-7012 Preference For Certain Domestic Commodities FEB 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

252.232-7006 Wide Area WorkFlow Payment Instructions MAY 2013 252.233-7001 Choice of Law (Overseas) JUN 1997 252.235-7004 Protection of Human Subjects JUL 2009 252.239-7001 Information Assurance Contractor Training and Certification JAN 2008 252.242-7005 Contractor Business Systems FEB 2012 252.242-7006 Accounting System Administration FEB 2012 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.243-7002 Requests for Equitable Adjustment DEC 2012 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.245-7001 Tagging, Labeling, and Marking of Government-Furnished

Property

APR 2012

252.245-7002 Reporting Loss of Government Property APR 2012 252.245-7003 Contractor Property Management System Administration APR 2012 252.247-7023 Transportation of Supplies by Sea APR 2014

5352.215-9001 NOTICE OF PRE-BID/PRE-PROPOSAL CONFERENCE MAY 1996

CLAUSES INCORPORATED BY FULL TEXT

52.203-16 Preventing Personal Conflicts of Interest (DEC 2011)

(a) Definitions. As used in this clause--

Acquisition function closely associated with inherently governmental functions means supporting or providing advice or recommendations with regard to the following activities of a Federal agency:

(1) Planning acquisitions.

(2) Determining what supplies or services are to be acquired by the Government, including developing statements of work.

(3) Developing or approving any contractual documents, to include documents defining requirements, incentive plans, and evaluation criteria.

(4) Evaluating contract proposals.

(5) Awarding Government contracts.

(6) Administering contracts (including ordering changes or giving technical direction in contract performance or contract quantities, evaluating contractor performance, and accepting or rejecting contractor products or services).

(7) Terminating contracts.

(8) Determining whether contract costs are reasonable, allocable, and allowable.

Covered employee means an individual who performs an acquisition function closely associated with inherently governmental functions and is--

(1) An employee of the contractor; or

(2) A subcontractor that is a self-employed individual treated as a covered employee of the contractor because there is no employer to whom such an individual could submit the required disclosures.

Non-public information means any Government or third-party information that--

(1) Is exempt from disclosure under the Freedom of Information Act (5 U.S.C.