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Dobbins ARB, Base Operations Services Federal contract opportunity
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FA6703-14-R-0001
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Department of the Air Force Reserve Command

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TRAFFIC MANAGEMENT TAB D

TRAFFIC MANAGEMENT

TABLE OF CONTENTS

SECTION TITLE PARA PAGE

DDescription of ServicesD-1
OverviewD1D-1
Passenger MovementD2D-2
Cargo MovementD3D-3
Cargo Movement Operations System (CMOS)D4D-4
SyncadaD5D-4
Technical Specialist ProgramD6D-5
Reusable Container ProgramD7D-5
Scale CalibrationD8D-5
Refuge/Secure Holding AreaD9D-5
Transportation Facilities GuideD10D-5
CoursesD11D-5
TrainingD12D-5
463L Pallet and Net ProgramD13D-5
Wood Packaging Material Program (WPM)D14D-6
Materiel ReceivingD15D-6

TECHNICAL EXHIBITS PAGE

D-TE-1Service Delivery SummaryD-7
D-TE-2Workload EstimatesD-8
D-TE-3Data DeliveriesD-10
D-TE-4Government-Furnished PropertyD-12
D-TE-4aGovernment Furnished FacilitiesD-12
D-TE-4bGovernment Furnished EquipmentD-12
D-TE-4cGovernment Furnished Equipment - Office/Shop FurnishingsD-12
D-TE-4dGovernment Furnished ADPED-12
D-TE-4eGovernment Furnished TelephonesD-12
D-TE-5Technical Acronyms/Abbreviations and DefinitionsD-13

Dobbins ARB Base Operations Support D - i Performance Work Statement, Tab D

TRAFFIC MANAGEMENT

DESCRIPTION OF SERVICES

D1 Overview. The Ktr shall provide a full range of traffic management services for base and tenant organizations, to include day-to-day, exercise and contingency operations. Passenger movement services are coordinated and arranged for commercial surface and air and Air Mobility Command (AMC) scheduled military and contract airlift. Cargo shipments are packaged and processed for movement IAW Department of Transportation (DOT) and Department of Defense (DoD) directives and shipped via small package carrier, commercial trucking company and commercial and military air. Included is general, special cargo (explosives) and special cargo (other). Passenger movement utilizes the Global Air Transportation Execution System (GATES) for passenger reservations through AMC; a Commercial Travel Office (CTO) contract is in place for commercial reservations and services. Cargo movement utilizes the Cargo Movement Operations System (CMOS) for processing and controlling cargo shipments, including regular and deployment cargo shipments. The Syncada system is utilized for billing of commercial cargo shipments. The Asset Management System (AMS) is used for processing Issue Requests, Requisitions, Receipts, Turn-Ins, Shipments, and Transfers.The Ktr shall possess hazardous materials certification qualifications. The Ktr shall administer the Hazardous Materials Technical Specialist Training Program and provide classroom instruction IAW AFMAN 24-204 and AFI 24-203.The Ktr shall perform loading and unloading operations of aircraft, passengers, cargo and aircraft support equipment to include after duty hours.

D1.1. Cost Estimates and Budget Data. The Ktr shall provide quarterly and annual budget estimates and passenger cost. Once budget is within 80% of annual budget the Ktr shall notify both the COR and CO. The Ktr shall maintain a log of expenditure of monies for CBLs, Fedex and UPS shipments. The Ktr shall provide shipment data and cost estimates per customer request. The Ktr shall provide forecast requirements IAW DoD 4500.9-R (DTR), Part I, Appendix J and Part II, Appendix W. (See D-TE-3, D01 and D06).

D1.1.1. TheKtr shall prepare and submit budget estimates to the COR for government funded over the road shipments, small parcel shipments and materials identified a military specific IAW AFI 65-601.

D1.1.2. The Ktr shall manage, prepare and submit budget estimates to CO for parts and supplies to operate daily, equipment, TDY travel expenses, per diem and reimbursable expenses IAW the JTR.

D1.2 Personnel. The Ktr shall provide a TMO manager responsible for the daily operation of the TMO function IAW AFI 24-203, Preparation and Movement of Air Force Cargo. The TMO manager and alternate shall be designated in writing to the CO. The Ktr shall possess hazardous materials certification qualifications. Ktr’s Hazmat preparer representatives shall be appointed by the LRS/CC IAW AFMAN 24-204 (I), Preparing Hazardous Materials for Military Air Shipments and AFI 24-203.

D1.2.1. The TMO manager shall have a minimum of three years experience within the last ten years in a traffic management organization responsible for freight movement and passenger services, be a high school graduate or equivalent, and be Hazardous Cargo certified IAW AFMAN 24-204 and the DTR Part II. (See A-TE-3, A01)

D1.2.2. The TMO shall designate a Combat Readiness and Resources Specialist with a minimum of three years experience within the past ten years in a traffic management or aerial port organization, be a high school graduate or equivalent, and be Hazardous Cargo Certified IAW AFMAN 24-204 and the DTR Part II. Duties of the this position shall include load planning; joint inspection; and training, to include course preparation and on-the-job (OJT). (See A-TE-3, A01)

D1.2.3. The TMO shall designate a packing and crating specialist with a minimum of three years experience within the past ten years requiring minimum knowledge as a crater, be a high school graduate or equivalent, be Hazardous Cargo certified IAW AFMAN 24-204, the DTR Part II and be Material Handling Equipment (MHE) qualified on 2K – 15K forklift, and be Aircraft Loading/Unloading qualified. (See A-TE-3, A01)

D1.3 Hours of Operation. The Ktr shall provide TMO services as follows:

Monday thru Friday0730L – 1600L
Saturday UTA Weekend Only0700L – 1600L
Sunday UTA Weekend Only0700L – 1600L

D2 Passenger Movement. The Ktr shall provide passenger transportation services for group and individual, civilian, military, and dependent travelers on official government business including UTA shuttles as well as Space Available (Space-A) passengers. Services include travel within the Continental United States (CONUS) and Outside Continental United States (OCONUS), using commercial or AMC scheduled military and contract airlift. The Ktr shall ensure travel arrangements for passengers match entitlements IAW Joint Federal Travel Regulations (JFTR), Joint Travel Regulation (JTR), DoD 4500.9R, Part I, Passenger Movement, AFI 24-101, Passenger Movement, and AFI 24-114, Small Air Terminal Operations. (See D-TE-1, SDSD01).

D2.1 Commercial Air Travel. Upon request the Ktr shall assist with completing group and/or individual travel arrangements by determining travel entitlements and travel mode, coordinating excess baggage, weapons, or other special requirements. The Ktr shall serve as the primary liaison between the CTO and assist the member(s) with arranging travel and special requirements, by receiving the travel orders for issuance of tickets and rental vehicles, and maintaining all documents required for the billing process IAW DoD 7000.14-R, Financial Management Regulation (FMR), Volume 9, Chapter 3. The Ktr shall brief customers on essential travel information and instructions, coordinate authorization (travel order) discrepancies with the customers, process Central Billed Account (CBA) ticket cancellations, voids, and refund actions as needed. The Ktr shall compile quarterly Unused Ticket and Premium Class Travel Report and forward to HQ AFRC/A4RF IAW the DTR Part I and AFI 24-101.

D2.2 AMC Scheduled Military or Contract Airlift. Upon receipt of request, the Ktr shall provide OCONUS group or individual travel services coordinating travel requirements through GATES reservation system, coordinating with CTO for travel to point of debarkation, and briefing the foreign clearance guide requirements. The Ktr shall review travel orders and determine travel entitlements, brief customer on essential travel information and instructions, coordinate authorization (travel order) discrepancies with customer, process ticket cancellations, void and refund actions as needed.

D2.2.1 UTA Shuttle. The Ktr shall provide passenger manifesting and baggage-handling services for UTA shuttles IAW AFI 13-207, Preventing and Resisting Aircraft Piracy (Hijacking), AFI 24-114, AFI 24-101, AMCI 24-101, and the DTR. This may require support after hours. This work is to be included as part of the Firm Fixed Price and that the annual workload data is provided as part of D-TE-2, After Hours Support.

D2.2.2 Other Rotational Aircraft (Passenger Support). The 3rd Army requires support normally in the Spring, Fall and Thanksgiving. Coronet Oak exercise support is an annual requirement normally in the Sep/Oct timeframe. This support may be after normal duty hours and is to be included as part of the Firm Fixed Price. The annual workload data is provided as part of D-TE-2, After Hours Support.

D2.2.3 Passenger Security IAW AFI 13-207 and AFI 24-114, the Ktr must periodically review the Transportation Security Administration (TSA) website for the most current federal safety and security rules: http://www.tsa.gov/public/. These rules must be applied when developing terminal security and passenger anti-hijacking procedures. Establish a passenger screening process to ensure positive identification of travelers and authenticity of travel documents. As a minimum, include procedures to prevent unauthorized possession of weapons, explosives or incendiary devices aboard the aircraft. All passengers and baggage accessible in flight will be inspected. Do not exempt personnel in US military units moving to and from Unit Training Assemblies (UTA) or Annual Training. Units traveling for deployments to exercise locations or during contingencies will be screened IAW DOD 4500.9R, Part III.

D2.3 Surface Travel. Upon receipt of notification for group or individual travel, the Ktr shall complete travel arrangements determining travel mode, coordinating excess baggage, weapons, or other special requirements, notifying the CTO of travel and special travel requirements, receiving and validating authorization (travel orders) for issuance of tickets and rental vehicles, and maintaining all documents required for the billing process IAW DoD 7000.14-R, FMR, Volume 9, Chapter 3. The Ktr shall brief customer on essential travel information and instructions, coordinate authorization (travel order) discrepancies with customer, process ticket cancellations, and void and refund actions as needed. If chartered bus is travel mode, the Ktr shall refer to DoD 4500.9-R, Part 1, Chap 104.

D2.4 CBA/CTO Billing. Upon receipt of Central Billed Account (CBA) and CTO bill from government credit card contractor, the Ktr shall perform all actions necessary to validate transactions, resolve disputes, prepare final documents for COR certification and DFAS billing as set forth in DoD Travel Card Program guidelines and DFAS instructions, and AFI 24-101. (See D-TE-1, SDSD02).

D2.5 Individual Billed Account (IBA). Upon receipt of Personal Name Record (PNR) with an IBA transaction from CTO, the Ktr shall verify and document the travel cost for each organization’s COR certification and forward a file copy to the applicable organization using BITS .(See D-TE-1, SDSD02).

D2.6 Global Air Transportation Execution System (GATES). The Ktr shall identify system problems to the GATES help desk at Scott AFB IL, implement solutions as directed by the help desk or local communications service desk, and maintain record of problems. The Ktr shall install system software updates IAW instructions provided by GATES system administrator. The Ktr shall comply with guidelines in DoD 4500.9-R, Part I.

D3 Cargo Movement. The Ktr shall provide inbound and outbound cargo movement services for general cargo, special cargo (explosives), and other special cargo, such as classified (up to and including secret), aircraft engines, high priority cargo, poisons, medical shipments, requiring special handling and documentation, and MICAP shipments. Transportation modes include commercial and military surface and air. The Ktr shall provide packing and preservation services for outbound cargo shipments and hazardous cargo certification. The Ktr shall provide packaging, pallet (skid) build-up, and preservation services. The Ktr shall maintain Active RFID read/write capability. Services shall be performed IAW DoD 4500.9-R, Part II, Cargo Movement; DoD 4000.25-1-M, Military Standard Requisitioning and Issue Procedures (MILSTRIP); AFI 24-203; AFMAN 24-204(I), Preparing Hazardous Materials for Military Air Shipments; International Air Transport Association (IATA) and Code of Federal Regulation 49. (See D-TE-3, D05 and D09)

D3.1 Inbound.

D3.1.1 General Cargo, Special Cargo (Other) and Special Cargo (Explosives). The Ktr shall use the CMOS and Syncada billing system in the performance of all work.

D3.1.2. Damaged or Pilfered Cargo. TheKtr shall inspect identified cargo for damage or pilferage, make necessary notifications, and prepare Transportation Discrepancy Report (TDR) in CMOS and follow up as needed. The Ktr shall file CBL and other supporting documentation IAW DoD 4500.9-R, Part II and AFI 24-203. (See D-TE-1, SDSD03)

D3.1.3. Over/Short Cargo Shipments. The Ktr shall investigate all over shipments and take the appropriate action IAW DoD 4500.9-R, Part II and AFI 24-203.If cargo shortage, the Ktr shall initiate tracer action, prepare discrepancy report in CMOS and follow-up as needed to retrieve property and file CBL and other supporting documentation IAW DoD 4500.9-R, Part II and AFI 24-203. (See D-TE-1, SDSD03)

D3.1.4. Inbound Astray/Non Receipted Shipments. Upon receipt of Transportation Tracer Listing (TTL)or MILSTAMP tracer reconciliation program (NVG597) Listing with inbound astray or non-receipted shipments from Base Supply, the Ktr shall accomplish appropriate research to determine status of inbound shipment, annotate listing and attach supporting documentation as necessary, return listing to Base Supply and file record copy IAW DoD 4500.9-R, Part II and AFI 24-203 and AFI 23-110 Vol II, Part II. The Ktr shall serve as a AF GOCARE committee member and establish a relationship with local commercial carriers and businesses to encourage communications in the recovery of lost and astray freight IAW DoD 4500.9-R, Part II and AFI 24-203. (See D-TE-1, SDSD03)

D3.1.5. Special Cargo (Explosives). Upon receipt of Report of Shipment (REPSHIP), or notification from carrier, of inbound explosives shipment, the Ktr shall notify appropriate base agencies, coordinate arrival with carrier, receive vehicle and process explosives shipment IAW DoD 4500.9-R, Part II, Chapter 204, AFMAN 24-204(I), AFI 24-203, and DARB Instruction 91-201, Explosives Safety Program. (See D-TE-1, SDSD04).

D3.1.6. Commercial Carriers. The Ktr shall receive UPS and Federal Express billing and verify charges. Once bill is determined to be correct, submit documentation to the accountable officer for validation and signature and forward to Finance for payment. Maintain a file copy of accountable officer’s validation and signature in the TMO.

D3.2 Outbound.

D3.2.1. Commercial/Military Surface and Air. Upon receipt of outbound cargo from customer, the Ktr shall provide outbound cargo services for general cargo, special cargo (other), and special cargo (explosives) IAW DOT and DoD directives and the Uniform Materiel Movement and Issue Priority System (UMMIPS) time standards in the Defense Transportation Regulation (DTR). The services include, but are not limited to, segregating cargo, operating forklift and other materials handling equipment, checking documentation for accuracy, determining transportation mode; packaging, marking and labeling cargo for shipment IAW applicable Military Standard (MIL STD) 129, Special Packaging Instructions (SPIs), Technical Order references; certifying hazardous cargo shipments, preparing shipping documentation, obtaining airlift clearances, preparing Report of Shipments (REPSHIPs), and providing blocking and bracing. The Ktr shall construct, or repair shipping containers as needed. The Ktr shall contact Surface Deployment and Distribution Command (SDDC) for outsized cargo, special cargo (other) and special cargo (explosives) as required and arrange pickup with commercial carrier as required. The Ktr shall use the Cargo Movement Operation System (CMOS) and Syncada (for commercial shipments only) billing system in the performance of all work listed under this paragraph. (See D-TE-1, SDSD05).

D3.2.2 Special Cargo (Other) and Special Cargo (Explosives). The Ktr shall prepare “Shippers Declaration of Dangerous Goods” for hazardous cargo (certification), perform truck inspections, check drivers credentials, complete appropriate documentation, and coordinate movement with appropriate base agencies IAW DoD 4500.9-R, Chapter 204, 49 CFR, and International Air Transport Association (IATA), AFM 91-201/AFRCSUP1 and DARB Instruction 91-201. The Ktr shall comply with AFMAN 24-204(I) for military air shipments. (See D-TE-1, SDSD06).

D3.2.2.1. Delinquent Shipment Listing (R40). Upon receipt of R40 listing from Base Supply, the Ktr shall initiate appropriate tracer actions to determine shipping status, and provide status to Base Supply with required documentation IAW AFI 23-110 Vol II, Part II. (See D-TE-1, SDSD03).

D3.2.3 Packaging Deficiencies. Upon receipt of a Report of Discrepancy (ROD) for a packaging deficiency, the Ktr shall notify responsible individuals of the deficiency and ensure proper training is administered. The Ktr shall report item and packaging discrepancies IAW AFI 24-203. (See D-TE-1, SDSD03)

D4 Cargo Movement Operations System (CMOS). The Ktr shall appoint a CMOS administrator and alternate and ensure they complete Government provided CMOS system administrator training within 30 days of performance start date. CMOS training shall be requested through the CO. The Ktr shall provide CMOS system administration services resolving system problems with CMOS help desk at Gunter AFB, Alabama, and Base Communications, as appropriate; maintaining log of system problems, uploading software and software changes per instructions provided, to include those computers used and owned by the aerial port, and performing daily system back-ups IAW AFI 24-203. (See D-TE-1, SDSD07).

D4.1 RESERVED.

D4.2. Deployments. The Ktr shall provide sufficient qualified personnel to operate the Cargo Deployment Function, Passenger Manifesting, Quality Control Section, Load Plan Section, and provide a Transportation representative to the DCC. All deployment personnel shall be available within two hours after notification. The Ktr shall provide personnel to the Personnel Deployment Function to perform baggage in-check, baggage pallet build-up, and to prepare and process passenger manifesting. Performance during normal duty hours, including UTA weekends, is included in the firm-fixed price. The Ktr shall provide CMOS system support for base exercises and deployments IAW AFI 24-201, Chapter 15 and Base Deployment Plan. Support includes the CMOS system and operating personnel. Performance during normal duty hours, including UTA weekends, is included in the firm-fixed price. The Ktr shall perform system administration as provided for in Attachment 15. (See D-TE-3, D16)

D4.2.1 Other Rotational Aircraft (Cargo Support). The 3rd Army requires support normally in the Spring, Fall and Thanksgiving. Coronet Oak exercise support is an annual requirement normally in the Sep/Oct timeframe. This support may be after normal duty hours as described in this tab.

D4.2.2.TheKtr shall identify to the CO the maximum capability to operate as stated herein on a 24-hour, 7-day-per-week basis within 30 days after contract start date. (See D-TE-1, SDSD10).

D4.2.3. TheKtr shall provide personnel and support for ICODES, LOGMOD or other air force approved program in support of base exercises and deployments.

D5 Syncada. The Ktr shall provide Syncada system administration services resolving system problems with system provider. . The Ktr shall validate service has been performed and cost verified for payment to carrier with COR certification. The Ktr shall resolve disputes IAW Third Party Payment System (TPPS) guidelines. The Ktr shall provide system support IAW DoD 4500.9-R, Part II and AFI 24-203. Upon receipt of monthly billing from the TPPS contractor, the Ktr shall verify cost data, resolve disputed transactions, prepare bill for COR certification, forward to DFAS for payment, and file documentation to ensure “Prompt Payment Act” requirements are met. (See D-TE-1, SDSD08 and SDSD09)

D6 Technical Specialist Program. Technical specialists are unit personnel authorized to prepare unit hazardous materials for shipping and to prepare and certify the Shipper’s Declaration for Dangerous Goods for deployments. The Ktr shall administer the base program and provide technical specialist training IAW AFMAN 24-204(I). The Ktr shall record training and notify unit commanders of test results. The Ktr shall validate appointment letters from unit commanders, distribute to appropriate base agencies and file documentation.

D7 Reusable Container Program. The Ktr shall design and implement a program to maximize the use of reusable containers for Dobbins ARB. Program goals established IAW AFI 24-203. (See D-TE-3, D02 and D03)

D8 Scale Calibration. Calibration of government-owned scales is required at least every 12 months or more frequently if required by law. The Ktr shall submit request to the COR for approval and shall schedule calibration NLT 30 day prior to expiration. (See D-TE-3, D04)

D9 Refuge/Secure Holding Area. Dobbins ARB is designated as a Refuge/Secure Holding Area. The Ktr shall advise carrier of responsibilities and legal provisions, arrange for billing of services rendered, inspect vehicle and driver’s credentials, and report carrier abuse IAW DoD 4500.9-R, Part II and AFI 24-203.

D10 Transportation Facilities Guide. The Ktr shall ensure the Transportation Facilities Guide is current and maintained IAW DoD 4500.9-R, Part II. (See D-TE-3, D08)

D11 Courses. The Ktr shall conduct the Technical Specialist training, CMOS in Work Center courses and other applicable courses as identified below based on demand as verified by the COR. These courses may or may not have military members in attendance.

Aircraft LoadingHazardous Cargo HandlerPassengers Holding/Loading
Baggage ProceduresHazardous Cargo InspectorPassengers’ Briefing
Cargo CourierLoad Planning OrientationPassengers’ Manifesting
Cargo In-check/MarshallingLoad Planning OverviewRamp Coordinator
Cargo ManifestingMHE Operators TrainingWork Center Responsibility
Cargo PreparationPallet Buildup

D12 Training.The Ktr shall attend training courses, seminars, and professional conferences such as initial and refresher Hazardous Cargo Course, AFRC workshops, annual SDDC workshops, and USBANK conferences when requested by HQ AFRC/A4R.

D13 Pallet and Net Program. The Ktr shall manage the base 463L pallet and net program IAW AFI 10-403 and DoD 4500.9-R Part VI. The Ktr shall:

D13.1. Be the base pallet and net monitor.

D13.2. Ensure using organizations store and maintain pallets and nets IAW TO 35D33-2-2-2 and TO 35D33-2-3-1.

D13.3.Conduct a physical inventory of operational pallets and nets as required by the HQ AFRC pallet and net manager and submit the results in GART. .(See D-TE-03, D13)

D13.4. Develop local written procedures to require base-wide compliance with the program. (See D-TE-03, D12)

D13.5 Reserved.

D13.6. Revalidate requirements at least annually and document that “requirements submitted are the minimum essential required to accomplish the mission”, as requested by HQ AFRC/A4RX.

D14. Wood Packaging Material Program (WPM).

D14.1 The Ktr shall serve as WPM site custodian for the 94th AW and the Government Transportation QA will serve as the site auditor. The site custodian and the site auditor both will be appointed and certified in writing by the Logistics Readiness Squadron/Aerial Port Squadron Commander (LRS/CC or APS/CC) IAW AFI 24-203. Site Custodian and alternate and Site Auditor must renew certificates for training every two years.

D15 Materiel Receiving.

D15.1 TheKtr shall manage authorizations to receipt for classified materiel IAW AFMAN 23-110 and AFI 24-203,.

D15.2 Item Accounting. The Ktr shall perform Item Accounting, a Supply function utilizing the Air Force AMS system to record transactions for the processing of Issue Requests, Requisitions, Receipts, Turn-Ins, Shipments, and Transfers.

D15.3 Receipt/Turn-In Processing. The Ktr shall validate materiel received against receipt document and process receipt transaction into the AMS according to materiel received. If discrepancies are found, the Ktr shall process RODs/SDRs in Web SDR and IAW AFJI 23-215. The Ktr shall validate materiel turned in against turn-in document and process turn-in transaction into the ES-S according to materiel turned in. The Ktr shall maintain a listing of personnel authorized to receipt for classified items IAW AFMAN 23-110. (See B-TE-1, SDSB15 and SDSB23)

D15.4 Off Loading of Commercial/Government Carriers. The Ktr shall off load materiel for units assigned to FP6703 delivered by commercial and government carriers not to include government purchase card deliveries and AF Form 9, Request for Purchases, not addressed for delivery to supply. The Ktr shall not off load explosives and munitions but shall notify 94MSX/LGMVM for off loading. The Ktr shall visually inspect shipping container or materiel and obtain carrier’s and receiver’s signatures on the Commercial Bill of Lading (CBL) for damages, shortages and other discrepancies as noted on the CBL. The Ktr shall annotate time and date of delivery on the CBL or other similar delivery documents except for carriers using automated or electronic signature systems. The Ktr shall provide courtesy storage when directed by the AO and notify intended recipient to pick-up Non-AMS materiel. The Ktr shall off-load commercial carriers within the allowable free time established by applicable tenders, tariffs, and contracts and shall be subject to the assessment of demurrage, detention, and storage charges attributed to non-compliance.

Processing Receipts/Turn-Ins

*Priority designator 01-081 Workday
Priority designator 09-153 Workdays
DIFM turn-ins1 Workday
All other turn-ins2 Workdays

Processing Shipments

MICAP4 hoursShipment priority group 021 workday
Shipment priority group 018 hoursShipment priority group 032 Workdays

* If MICAP receipt processing time must be in a timely manner to meet the delivery of due-out released (DOR) time of 1 hour

D15.5 Report of Discrepancy/Supply Discrepancy Report (ROD/SDR). The Ktr shall maintain a ROD/SDR central file, , update ES-S, and WebSDR (password required) based on items listed on the Report of Discrepnacy Program (NGV587) in addition to cargo receipted. The Ktr shall distribute a Report of Discrepancy Listing (RDL) and ensure corrective actions are initiated IAW AFMAN 23-110. The Ktr shall report status of RODs/SDRs and refer all unresolved RODs/SDRs immediately. (SeeB-TE-3, B04)

D-TE-1

SERVICE DELIVERY SUMMARY

SDS#
Performance Objective
PWS

Ref Performance Threshold

SDSD01
Ensure travel arrangements match entitlements
D2
95% of monthly travel arrangements match entitlements
SDSD02
Ensure CBA/CTO billing transactions validated, certified and provided to servicing DFAS
D2.4, D2.5
Not more than one of 12 submissions to DFAS annually arrive later than the 15th day of each month. If the 15th is a weekend day, submission must arrive NLT the preceding duty day
SDSD03
Identify and resolve outbound shipment discrepancies
D3.1.2, D3.1.3, D3.1.4, D3.2.2.1, D3.2.3
- Not more than one discrepancy report on outbound cargo is received monthly
SDSD04
RESERVED.
SDSD05
Process and package outbound cargo to ensure safety and minimal damage
D3.2.1
- 95% of monthly shipments are processed to meet UMMIPS time standards

- 95% of monthly shipments packaged and prepared to comply with selected mode IAW AFI 24-203, applicable MIL STDs, AFMAN 24-204(I), CFR 49, IATA.

SDSD06
Properly certify hazardous cargo to ensure compliance with DOT and DoD requirements
D3.2.2
100% of all monthly hazardous cargo shipments are properly packaged and certified IAW AFMAN 24-204(I), IATA, CFR 49
SDSD07
Ensure CMOS maintained in operational status
D4, D4.1
100% of system updates are implemented NLT required implementation date
SDSD08
Ensure Syncada maintained in operational status
D5
100% of system updates are implemented NLT required implementation date
SDSD09
Ensure Syncada billing transactions validated, certified and provided to servicing DFAS
D5
Billing transactions are processed NLT 72 hours after Account Statement is posted on Syncada web site. Not more than one of 2 submissions to DFAS annually exceed this threshold.
SDSC10
Technical Specialist, CMOS and other training
D6, D11
Training courses are prepared, scheduled and taught IAW applicable AFIs, CFR 49 and Base Deployment Plan.

D-TE-2

WORKLOAD ESTIMATES

Est Monthly
WorkloadAverage

PASSENGER MOVEMENTS:

Individual commercial travel arrangements completed175
Entitlement issues resolved175
Commercial travel cancellations processed3
Individual AMC Charter travel arrangements completed7
Surface travel entitlement discrepancies resolved0
Disputed CBA actions initiated5
CBA billing transactions1600
IBA billing transactions25

Small Terminal Operations……………………………………………………………………………

CARGO MOVEMENTS:

Inbound shipments (PCS/weight) received510/39,256
MICAP/999 inbound (PCS/short tons) shipments received72/70
Inbound aircraft engines (PCS/tons) received1 / 2.25
Classified inbound shipments (PCS/lbs) received1 / 2
TAR Listing discrepancies researched42
REPSHIPs received8
Inbound explosives cargo shipments (PCS/short tons) received12/19.4
Commercial freight shipped (PCS/short tons)2645/145
Commercial Bills of Lading (CBLs) prepared8
R40 delinquent line items researched.62
MICAP/999 cargo shipped (pieces/short tons) commercial210
Aircraft engines (PCS/tons) shipped commercial1/2.25
Classified cargo (PCS/tons) shipped commercial22/1.6
Explosives (PCS/short tons) shipped commercial9/206
Shipper’s Declaration for Dangerous Goods prepared and certified60
REPSHIPs prepared and sent37
Freight (pieces/weight) shipped by military air5/305
MICAP/999 cargo (PCS/tons) shipped military air7/.1.1
CMOS problems resolved33
CMOS updates/patches installed42
Deployment missions supported by CMOS5
Deployment freight (pallets/rolling stock pcs/short tons) manifested by CMOS5/305
Deployment passengers manifested by CMOS156
Syncadaproblems resolved25
Syncadaupdates installed4
Cost of shipping transactions$9300.00
Individuals trained as Technical Specialists12
Line items/cubic feet with reusable containers78
Line items/cubic feet without reusable containers48
Reusable containers repairs4
Line items/cubic feet of reusable containers constructed3
Safe Haven/Refuge/Secure Holding Area requests4
AFTER HOURS SUPPORTEst. Annual Avg.
Hours of Passenger Processing504
Hours of Cargo Processing528

TRAINING WORKLOAD FACTORS

Transportation AFSC Level # Members

2TOX1512 Military Members // 4 Civilian
CE - Shipper Declaration Preparation5 // 78 – 10 Members
94th AW Squadron Shippers Dec. Preparation5 // 75 Members
Pallet Build Up Classes5 // 710 – 15 Military & Civilian
10k Forklift Operation Aircraft Loading Cargo Courier5 //74 - TMO Civilians

D-TE-3

DATA DELIVERIES

The Ktr shall submit all required reports shown below using the complete mailing address (referenced by number) in the chart following the required report information. Only 1 copy of the report is required unless otherwise specified. Ktr format is acceptable unless otherwise specified. All “days” are in calendar days unless otherwise specified.

Item #
Report Title
Submit To
Freq
PWS Ref
D01
Forecast of Transportation Requirements
1,7
As Req
D1.1

As of dates and due dates for first and subsequent submissions will be as instructed by the COR. Prepare short range and long range forecast requirements IAW AFI 24-203, Chapter 14, Paragraph 14.3 and DoD 4500.9-R, Parts I and II.

D02
Reusable Container Procedures
1,7
One/R
D7

Procedures due NLT 70 days after operational performance date. Submit revisions as they occur. Unit RCMs inventory list of on-hand reusable containers and condition of containers. Provide to the RCM problems in receiving SPI items without required containers, list problems associated with building new containers, repairing on-hand containers, and problems associated with storage of reusable containers. Provide associated information as requested by the RCM.

D03
Reusable Container Report
1,7
*
D7

* Initial report shall cover the 120 day period commencing with operational performance date. Report number of reusable containers on hand and submit the report to HQ AFRC/A4RF as requested. Prepare IAW AFI 24-203.

D04
Scale Calibration
1,7
Annly
D8

The Ktr shall submit request to the COR for approval and will schedule calibration NLT 30 day prior to expiration. Insure scales are calibrated to meet state and local standards.

D05
Procedures for Shipment and Receipt of Aircraft Engines
1,7
One/R
D3, D3.2

Initial submission due NLT 60 days after operational performance date. Submit revisions for acceptance as they occur, prior to publication. Outline responsibilities and coordinate required actions for shipment and receipt of aircraft engines. Prepare IAW AFI 24-203, DoD 4500.9-R, Part II and T.O. 00-85-20.

D06
Annual Budget/Financial Plan/Cost Estimates for Basewide Budget Planning
6,7
Qrtly*
D1.1, D1.2

*As of dates and due dates for quarterly and annual submissions shall be IAW instructions to be provided by the CO. Research and provide cost data relating to passenger, packaging and freight. Prepare and submit budget estimates to the COR for government funded over the road shipments, small parcel shipments and materials identified a military specific IAW AFI 65-601V1 and COR's Instructions.

D07
Reserved.
D08
Terminal Facilities Guides Record RCS: SDDC-11(R-1)
7
Annly
D10

Initial review due NLT 60 days after start of contract. Submit revisions as they occur. Reports will be prepared when currently published transportation facility information needs to be revised due to changes in an activity's shipping or receiving capability or when complete transportation facility information for an additional activity needs to be published. Preparers will review submitted transportation facility information at least annually to insure completeness and accuracy. Verification of review and changes will be submitted by email to the COR. Comply with AFI 24-203and ,DoD 4500.9-R, Part II, AFJI 24-211 V4, AFI 24-101 and AFI 36-3020.

D09
Department of Transportation Exemption Usage Report (RCS: SDDC-158)
6,7,10
Qrtly
D3

. Prepare IAW AFI 24-203, DoD 4500.9-R, Part II and CFR 49.

D10
Deployments/Exercises Extended Operating Hours
1,7,9
One/R
D4.2.1

Within 30 days after operational performance date, the Ktr shall identify its maximum capability to operate on a 24 hour/7 day per week basis during exercises/deployments. Submit revisions immediately upon making any changes in maximum capability. Provide procedures for Ktr’s maximum capability for operating on a 24 hour, 7 day a week basis. Prepare IAW Prepare IAW Base Support Plan.

D11
Reserved.
D12
Base Pallet And Net Program Procedures
7,10
One/R
D13.4

Initial submission due NLT 60 days after operational performance start date. Submit revisions for acceptances as they occur, prior to publication.

D13
Pallet And Net Wall To Wall Inventory Report
2,,7,9,10
Monthly
D13.3

Submission is required as of 2400Z, every Tuesday of each month with report due NLT COB Wednesday.

D14
Reserved
D15
CMOS System Administration
7
As Req
D4.1

The Ktr shall prepare a AF Form 9. All installation will be accomplished NLT 30 day of receipt.

D16
Plans and Procedures for Movement of Units by SDDC
7,10
One/R
D4.2

Initial submission due NLT 30 days after operational performance date. Submit revisions for acceptance as they occur, prior to publication. Develop plans and procedures for base units or UTCs for mobility deployment. Develop local plans and procedures for processing of personnel and equipment. Request commercial transportation from SDDC. Prepare required documentation to effect movement of personnel and equipment. Develop plans and procedures for coordination with DCC, deploying unit commander and Deployment Functions. Prepare IAW AFI 10-403, AFI 24-203, AFI 24-101, DoD 4500.9-R, Parts I-III, AFI 36-3020 and SDDC-ETMP.

1.
HQ AFRC/A4RF

155 Richard Ray Blvd Robins AFB GA 31098-1635

4.
AFLCMC/HIAR

210 East Moore Dr Maxwell-GunterAFB, AL 36114-3005

7.
94CONF/LGRS/COR

1553 Warehouse Rd.

Dobbins ARB, GA 30069

2.
HQ AFRC/A4RX

155 Richard Ray Blvd Robins AFB GA 31098-1635

5.
RESERVED
8.
RESERVED
3.
SDDC

1 Solider Way Scott AFB, IL 62225

6.
94CONF/LGC (CO)

1538 Atlantic Avenue Dobbins ARB, GA 30069

9.
22 AF/LGRT

1364 Chennault Circle Dobbins ARB GA 30069-4904

10.
94AW/XP

1430 First Street Dobbins ARB, GA 30069-5009

D-TE-4

GOVERNMENT-FURNISHED PROPERTY

D-TE-4a: Government Furnished Facilities.

Bldg
Function
ApproxSq Ft
812
TMO Supervisor
102
812
Passenger Clerk
295
812
Freight Clerk/Packing & Crating
722
812
Storage and Warehouse
388
812
LGTR Office/Classroom Space
926

D-TE-4b: Government Furnished Equipment

Nomenclature
Qty
Nomenclature
Qty
Banding Machine
1
Power Supply, Scales
1
Bin, Roll Around
2
Saw, Plywood
1
Board, Dry Erase, Wall Mount
2
Scale, Digital
1
Board, White Automatic
2
Scale, Pallet
1
Cabinet, Storage
4
Scale, Portable
10
Cabinet Rotary File
1
Scanner, Handheld
4
Chains, MB-1
40
Shelter, CONNEX
2
Couplers. Pallet
23
Stamp, Date
1
Crimper, Band
1
Table, ESD
1
Cutter, Stencil
1
Tensioner, Band
2
Devices, MB-1
20
Trailer, Cargo w/Awning
1
Detector, Metal
2
Vise, Table
1
Heat Sealer
1
Workbench
1
Hubstack
1

D-TE-4c: Government Furnished Equipment – Office/Shop Furnishings

Nomenclature
Qty
Nomenclature
Qty
Bookcase
1
Stand, Media
1
Chair, Assorted
7
Stand, Printer
1
Credenza, Assorted
2
Storage Locker, Assorted
2
Desk
1
Storage Rack
3
File Cabinet, Assorted
6
Table, Assorted
6
Locker, Personal
1
Work Counter
1

D-TE-4d: Government Furnished ADPE/Copier.

Nomenclature
Qty
Computer, Desktop
8
Computer, Laptop
1
Monitor
8
Printer
4
Printer, Bar Code
1

D-TE-4e: Government Furnished Telephones.

Bldg
# of Lines
# of Instruments
812
6
6
Mobility Trailer
5
5

D-TE-5

TECHNICAL ACRONYMS/ABBREVIATIONS AND DEFINITIONS

CMOSCargo Movement Operations System
CBLCommercial Bill Of Lading
CTOCommercial Travel Office
DOTDepartment Of Transportation
DCCDeployment Control Center
GATESGlobal Air Transportation Execution System
JFTRJoint Federal Travel Regulation
JTRJoint Travel Regulation
PNRPassenger Name Record
REPSHIPReport Of Shipment
SDDCSurface Deployment and DistributionCommand
SPISpecial Packaging Instructions
TCNTransportation Control Number
TDR/RFITransportation Discrepancy Report/Request For Information
UFCUniform Freight Classification
UMMIPSUniform Military Movement IssuePriority System

ACCESSORIAL.Rendering service by a carrier in addition to the line-haul, such as transit, sorting, packing, cooling, heating, switching, diverting, and re-consigning.

AFGOCARE. A DOD program run by SDDC Strategic Business Directorate to direct and guide the DOD in efforts to recover lost cargo found in CONUS commercial TSP warehouses.BLOCKING AND BRACING. Method of securing cargo to prevent shifting and damage during transportation, using lumber, bolts, steel, or other material. Material must provide adequate strength to prevent shifting, damage and to support weight of item(s) during transportation.

BLOCKING AND BRACING. Method of securing cargo to prevent shifting and damage during transportation, using lumber, bolts, steel, or other material. Material must provide adequate strength to prevent shifting, damage and to support weight of item(s) during transportation.

CARGO DEPLOYMENT FUNCTION (CDF). The installation focal point for monitoring all deployment cargo processing activities.

CARGO MOVEMENT OPERATIONS SYSTEM (CMOS). A combination of hardware/software and automated/manual processes, used by USAF transportation units to provide the capability to receive, generate, maintain, and transmit data to control, document, and manage assets moving in the DoD transportation system.

COMMERCIAL BILL OF LADING (CBL). A form provided by commercial carriers for the movement of freight subject to the conditions printed on the reverse side of the document.

COMMERCIAL TRAVEL OFFICE (CTO). An office that provides airline reservations, train, hotel, bus and water reservations; issues all tickets, provide and promote leisure travel, provides travel information and secures rental car reservations for uniformed service members and other authorized personnel traveling by commercial air.

DEPARTMENT OF TRANSPORTATION (DOT).A government agency that administers transportation activities in the United States.

DEPLOYMENT CONTROL CENTER (DCC). The installation focal point for deployment operation.

DUNNAGE. Lumber or other material used to brace and secure cargo to prevent damage.

INTRANSIT VISIBILITY (ITV). The ability to track the identity, status and location of DoD unit and non-unit cargo (excluding bulk petroleum, oils, and lubricants)and passengers; medical patients; and personal property from origin to consignee or destination established by the CINCs, Military Services, or DoD agencies during peace, contingencies, and war.

JOINT FEDERAL TRAVEL REGULATION (JFTR). A basic statutory regulation concerning travel and transportation allowances of Uniformed Services Members.

JOINT TRAVEL REGULATION (JTR). A basic statutory regulation concerning travel and transportation allowances of DoD Civilian Personnel.

MILITARY STANDARD REQUISITIONING AND ISSUE PROCEDURES (MILSTRIP). A military manual that prescribes the concepts, rules, and procedures for processing and reporting requisitions and issues of DoD shipments.

MILITARY STANDARD TRANSPORTATION AND MOVEMENT PROCEDURES (MILSTAMP). Policies and procedures required to manage and control the movement of material through the Defense Transportation System (DTS).

MILITARY SUPPLY AND TRANSPORTATION EVALUATION PROCEDURES (MILSTEP). DoD policies and procedures for evaluating supply and transportation performance.

MILITARY TRAFFIC MANAGEMENT COMMAND (MTMC). The single manager operating agency for military traffic, land transportation, and common user ocean terminals.

NATIONAL MOTORS FREIGHT CLASSIFICATION (NMFC). A motor tariff containing freight descriptions of a specific or generic nature under which all commodities moving in motor freight service are “rated” or “classed.”

OVERAGE, SHORTAGE AND DAMAGED (OS&D).Any article of freight which upon delivery by a carrier is found to be in excess, short or damaged.

PASSENGER NAME RECORD (PNR). A printout furnished by the airlines carriers that gives the schedule and travel information to travelers.

PALLET. A platform used to secure material for ease in handling and storing. It is also used to consolidate small packages into a unitized load.

463L SYSTEM. Aircraft pallets, nets, tie down, and coupling devices, facilities, handling equipment, procedures, and other components designed to interface with military and civilian aircraft cargo restraint systems.

PALLET/SKID, WAREHOUSE. A two deck platform, usually wooded, used for handling several packages as a unit.

REPORT OF SHIPMENT (REPSHIP). A message transmitted by the communication media to identify a shipment that is confidential, secret or sensitive.

REQUIRED DELIVERY DATE (RDD). The calendar date when material is required by the requisitioner. RDD field may contain 999, N _ _, E _ _, 444, 555 or 777 to indicate expedited handling required.

ROUTE ORDER (RO) (DRO) (SRO) (PSRO). (Domestic, International, Standing and Passenger Standing). Shipping instructions issued by MTMC or theater CINC that specify the mode of transportation, carrier(s) to move the shipment, applicable rate, minimum shipment weight, tariff or tender authority, and any pertinent Routing Instruction Notes (RINs).

SHORING. Material of different length and thickness used to distribute a concentrated weight over a larger area.

SPECIAL ASSIGNMENT AIRLIFT MISSION (SAAM). A special airlift used for the pickup or delivery by AMC at points other than those within the established AMC route patterns and those that require special consideration because of the number of passengers, weight or size of cargo involved.

SPECIAL PACKAGING INSTRUCTIONS (SPI). A detailed instruction for constructing packages to protect items that require special preserving an packaging.

SYSTEM MANAGER (SM). A person designated to monitor the CMOS system and manage the recovery of any system failure.

TECHNICAL SPECIALIST. Personnel trained and qualified to prepare for shipment only those hazardous materials within their specialty (such as, vehicle maintenance personnel are technical specialists for vehicles). Technical specialists can only sign the Shipper’s Declaration for Dangerous Goods form as a certifying official on items they are technically qualified to maintain and prepare for shipments.

TRANSPORTATION CONTROL NUMBER (TCN). A 17-character alpha-numeric code assigned to a shipment unit to facilitate identification and control of shipments.

TRANSPORTATION DISCREPANCY REPORT/REQUEST FOR INFORMATION (TDR/RFI). A multipurpose document for reporting all transportation discrepancies in shipment or requests for information; the source document for claim action.

TRANSPORTATION REPRESENTATIVE. A person authorized to receipt for cargo and associated documentation.

UNIFORM FREIGHT CLASSIFICATION (UFC).A tariff containing commodity descriptions moving via railroad.

UNIFORM MILITARY MOVEMENT ISSUE PRIORITY SYSTEM (UMMIPS).DoD regulation that specifies incremental time standards for requisition, issue, and movement of material for the Department of Defense.

463L PALLET AND NET PROGRAM. A management system for 463L Pallets and Nets. It requires users to report, control, and inspect 463L assets and assigns responsibilities for the program.

999 SHIPMENTS. 999 procedures pertain to those critically-needed items with transportation priority 1 (PD 01-03) that are required to remove primary weapons and equipment from mission capability (MICAP) status.

Dobbins ARB Base Operations Support D - 1 Performance Work Statement, Tab D

File details come from the government source that posted it. Updated .