DRAFT_VESS_PWS_(2).docx

DRAFT

PERFORMANCE WORK STATEMENT

FOR

AIR FORCE RESERVE COMMAND

Air Force Reserve Command Visual Enhancement Surveillance Systems Maintenance

(VESS)

1.0 INTRODUCTION

1.1 Background. The Air Force Reserve Command (AFRC) requires Visual Enhancement Security System (VESS) integrator for maintenance and sustainment of existing systems. The VESS system is used for constant monitoring of PL 1-4 aircraft and systems located in restricted areas. As such, this system is a requirement IAW AF Instruction 31-101 (AFRC Sup 1) and is considered essential to mission accomplishment.

1.2 Organization. The organization with primary responsibility for this requirement is HQ AFRC/A4SOF. The VESS system maintenance/sustainment contract is centrally managed and funded at the MAJCOM level.

1.3 Scope. The general scope of the requirement is to provide Maintenance and Sustainment of existing VESS systems at each BOS location. The contractor shall provide all qualified personnel, equipment, tools, and materials to accomplish the requirements of the PWS. The contractor shall provide maintenance/repair of all installed and spare inventory equipment items throughout the life of the contract.

2.0 SERVICES SUMMARY

The table below identifies the performance standards that will be measured by the Government. The Contractor shall have these elements as part of their Quality Control Program and may have others, as necessary, to meet Contractor quality standards.

Provide a complete inventory/listing of all installed equipment, to include manufacturer, part numbers and serial numbers to be maintained for each location when/if configuration of systems change. Document and maintain inventory of all spare stock. These documents will be amended within 15 days as equipment is replaced or added after expansion projects. As-built drawings will also be maintained and updated when/if configuration of systems change. Provide copies to HQ AFRC/A4SO and each installation Physical Security NCO within 30 days (CDRLA002).

3.0 GOVERNMENT PROPERTY, FACILITIES, AND INFORMATION

3.1 Government Property, Facilities, and Information to be provided. The contractor shall provide all qualified personnel, equipment, tools, and materials unless specified in the contract. The Government will provide the attached list (see Section J) of Government Furnished Material (GFM) for the contractor to utilize in the performance of the contract until all material is used. Once GFM is used up, the Contractor is responsible for providing material needed in the performance of the contract.

4.0 TECHNICAL REQUIREMENTS

4.1 Period of Performance. Performance shall commence at date specified in resultant contractual document for a one-year basic period with four annual option periods.

4.2 Place of Performance. The Contractor personnel shall perform at:

March ARB, CA

4.3 Normal Work Hours. Coordinate with each installation Physical Security NCO.

4.4 Federal Holidays. The Contractor shall not have staff present at the government installation facilities on federal holidays. The federal holidays observed are as follows: New Year’s Day, Martin Luther King’s Birthday (as celebrated), President’s Day (as celebrated), Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day.

4.5 Travel. The Contractor may be required to fulfill the requirements of this PWS via travel for unscheduled maintenance. Travel will be coordinated with AFRC/A4SO COR and approved by AFRC/PKA CO as soon as the need for travel is known and prior to commencement of travel. The Contractor shall provide the purpose of the travel, number of participants, location and estimated cost. The Contractor travel payment is limited to reasonable and allowable costs to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel as set forth in the Government’s Joint Travel Regulation, Volume 2 and allowable per FAR 31.205-46, Travel Costs.

4.6 Program Manager (PM). The contractor shall identify a PM who shall have full authority to act for the contractor on all contract matters relating to the daily operation of the contract. The names and phone numbers shall be provided, in writing, to the AFRC/PK Contracting Officer (CO) and the AFRC/A4SOF Contracting Officer Representatives (CORs) upon award.

4.7 Post Award Meeting. The Contractor shall attend a one (1) day post award meeting convened and hosted by the AFRC/A4SOF COR. The post award conference will be held within two (2) weeks of contract award at Robins AFB, GA. The Functional Commander, AFRC/PK CO and AFRC/A4SOX COR will participate with Contractor Representatives. The meeting will provide an orientation and overview of the contract scope, terms and conditions. The meeting will detail the roles and responsibilities of AFRC team members, QASP, performance evaluations, and contract closeout.

4.8 Preventive Maintenance Inspections (PMIs). The contractor will perform PMIs annually and schedule site visits with each installation’s Physical Security NCO. Specifically; conduct one PMI per installation (service, clean, repair, as needed) within 11-13 months of the last PMI conducted at that installation. A PMI schedule will be published and made available for all interested parties. PMIs will include a complete operational checkout and inspections of all installed equipment. Equipment will be serviced per the manufacturer’s requirements. If no requirements exist, all equipment as a minimum will be cleaned and lubricated. Malfunctioning equipment will be repaired during this visit if possible. If parts are required to affect a repair, a return maintenance trip will be scheduled once parts are ordered and received.

4.9 Unscheduled Maintenance. Equipment failures that occur throughout the year will be covered by unscheduled maintenance visits within 72 hours of notification (requires COR approval). Technicians will coordinate with HQ AFRC/A4SO and the installation’s Physical Security NCO if the outage/stoppage/malfunction cannot be repaired due to lack of parts or major physical damage that would require extensive rework. Technicians will propose workarounds if possible. If there are outages/stoppages/malfunctions at two or more AFRC installations, HQ AFRC/A4SO will be consulted to determine if there are compelling needs to resolve one site’s problems over another. Unscheduled maintenance visits must be approved by the AFRC/A4SOF COR.

4.10 Training. The contractor will provide on-site training to government personnel (e.g., Desk Sergeants and SF staff) for all new equipment installs/upgrades that change function or operability of the existing systems covered by this PWS (All locations) within the same visit of installation. Training includes follow-up technical training support (help desk) via telephone or email after new installs/upgrades throughout the life of the contract.

4.11 Reports. The contractor will provide HQ AFRC/A4SO with a status report (Contract Data Requirements List (CDRL) A001) summarizing the services and training provided during each visit (scheduled and unscheduled) no later than 10 days after completion of each visit.

4.12 Installed Equipment Inventory and Documentation. A complete listing of all installed equipment, to include manufacturer, part numbers and serial numbers will be maintained for each location when/if configuration of systems change. Document and maintain inventory of all spare stock. These documents will be amended within 15 days as equipment is replaced or added after expansion projects. As built drawings will also be maintained and updated when/if configuration of systems change. Provide copies to HQ AFRC/A4SO and each installation Physical Security NCO within 30 days (CDRLA002). (Contract Data Requirements List (CDRL) A002

4.13 Equipment Outages and Other Support. The contractor will provide full-time 24 hour, 7 day a week telephone and e-mail customer support to report equipment outages. Calls shall be returned by the vendor within 2 hours.

4.14 Equipment Repair. The contractor will repair any equipment that is repairable. Equipment repairs that exceed 55% of the equipment value will be condemned and replaced. Condemnation requests will be forwarded to the COR for approval prior to equipment being replaced.

5.0 GENERAL INFORMATION

5.1 Contractor Manpower Reporting.

5.1.1 In accordance with the Secretary of the Air Force for Acquisition (SAF/AQ) Memorandum, Implementation of FY11 NDAA [National Defense Authorization Act] Section 8108 [of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Act, 2011], Contractor Inventory, dated 13 Nov 2012, the Contractor shall provide an annual count of Contractor personnel performing work if the DoD is the requiring activity, if the acquisition is using U.S. Government appropriated funds, and if the acquisition is equal to or greater than the Simplified Acquisition Threshold (SAT) [currently $150,000.00].

5.1.2 In accordance with the Office of the Secretary of Defense (OSD) Memorandum, Enterprise-wide Contractor Manpower Reporting Application, dated 28 Nov 2012, the Contractor shall report all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract at the Enterprise-wide Contract Manpower Reporting Application (eCMRA) site below. Reporting shall be conducted for each fiscal year (FY), which extends 01 October through 30 September. While inputs may be made any time during the FY, all data shall be reported no later than 31 October of the following FY. The Contractor may direct questions to the help desk at the eCMRA site below.

http://www.ecmra.mil

5.2.1 Continuation of Mission-Essential Services during a Crisis.

5.2.2 Definition of Mission-Essential Services. In accordance with DFARS 252.237-7023(a)(1), Continuation of Essential Contractor Services, “ ‘Essential contractor service’ means a service provided by a firm or individual under contract to DoD to support mission-essential functions, such as support of vital systems, associated support activities, and similar services provided to foreign military sales customers under the Security Assistance Program. Services are essential if the effectiveness of defense systems or operations has the potential to be seriously impaired by the interruption of these services, as determined by the appropriate functional commander or civilian equivalent.”

5.2.3 Designation of Services as Mission-Essential. In accordance with DFARS 237.7602(a), The Continuation of Essential Contractor Services/Policy, DFARS 252.237-7023(a)(2), and Air Force Instruction (AFI) 10-403, Deployment Planning and Execution, paragraph 1.9.1.33.2, the Functional Commander (FC) or civilian equivalent has determined these services are not mission-essential and will not continue in the event of a crisis unless otherwise specified in the PWS.

5.3 On-Base Disaster Responsiveness Requirements. The Contractor shall adhere to all directives of the military installation regarding natural and man-made disasters in performance of on-base contract requirements. The Contractor may use the media announcements until such time as the AFRC/PK CO contacts the contractor with formal direction. The Contractor shall provide the AFRC/PK CO and AFRC/A4S COR with the name and telephone number of the designated Contractor Representative(s) to allow for timely notification by the AFRC. The Contractor shall provide this information at the Post Award Conference and updated as required by the Contractor.

5.4 Contractor Identification. The Contractor personnel shall wear contractor-provided identification at all times while in government facilities so as to distinguish themselves from Government employees. Contractor personnel may attend meetings, answer phones, and work in other situations where their status is not obvious to third parties; therefore, the Contractor personnel shall always identify themselves as Contractor support to avoid potential misrepresentation as Government personnel or to avoid situations arising where sensitive topics might be better discussed solely amongst government personnel. Electronic mail signature blocks shall identify their company affiliation.

5.5 Training Requirements.

5.5.1 Contractor personnel shall complete mandated training required for performance of this contract in accordance with AFI 36-2201, Air Force Training Program, paragraph 7.4.10 as stated below and/or as required by the AFRC/A4SOF COR. The required training shall be completed prior to commencing performance with evidence of course completion submitted to the COR in accordance with PWS paragraph 5.7.2.

· Operation OPSEC Awareness

· Force Protection (ZZ133079)

5.5.2 Training Certificates. The contractor personnel shall provide certificates of required government training as set forth in PWS paragraph 5.6.1.

5.6 Non-personal Services. The Government will neither supervise contractor personnel nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor personnel. It shall be the responsibility of the Contractor to manage its personnel and to guard against any actions that are of the nature of personal services, or give the perception of personal services. The Contractor shall notify the AFRC/PKA CO immediately if any task requires action by the Contractor personnel that constitutes, or are perceived to constitute personal services. These services shall not be used to perform work of a policy/decision making or management nature, i.e. inherently governmental functions. All decisions relative to the VESS program supported by the Contractor shall be the sole responsibility of the Government.

5.7 Section 508 of the Rehabilitation Act of 1973. The Contractor shall meet the requirements of the Access Board’s regulations at 36 CFR Part 1194, particularly 1194.22, which implements Section 508 of the Rehabilitation Act of 1973, as amended. Section 508 (as amended) of the Rehabilitation Act of 1973 (20 U.S.C. 794d) established comprehensive requirements to ensure: (1) Federal employees with disabilities are able to use information technology to do their jobs, and (2) members of the public with disabilities who are seeking information from Federal sources will be able to use information technology to access the information on an equal footing with people who do not have disabilities.

5.8 Security.

5.8.1 Overview. The Contractor shall comply with all security regulations and directives identified herein and other security requirements as shown elsewhere in this contract.

5.8.2 Information Security.

5.8.2.1 Controlled Unclassified Information Security. As applicable, the Contractor shall handle and safeguard Controlled Unclassified Information in accordance with DoD Manual 5200.1-M, Volume 4 entitled, DoD Information Security Program: Controlled Unclassified Information (CUI).

5.8.3 Physical Security.

5.8.3.1 Installation Perimeter Access Control. The requirements for installation perimeter access are detailed in Air Force Federal Acquisition Regulation Supplement (AFFARS) clause 5352.242-9000 entitled, Contractor Access to Air Force Installations, in Section I, Contract Clauses, of the basic contract. IAW AFI 31-101, Integrated Defense, all vendor personnel supporting this contract shall be subject to a background check at each installation. The duration of the pass/badge will not exceed the duration of the contract, with a maximum duration of one year. If required, the pass/badge will be renewed prior to the one-year expiration date.

5.8.3.1.1. IAW AFMAN 31-113, Installation Perimeter Access Control, all contractor employees will be vetted at each installation for escorted access. The Federal Bureau of Investigation has approved use of NCIC Interstate Identification System (III) utilizing purpose code “C” for site and physical security purposes for military bases. A favorable Criminal Background History (CBH) check obtained via the National Crime Information Center (NCIC) website access system must be completed for all contractors, subcontractors, and their employees prior to allowing access/entry to all AFRC installations.

5.8.3.1.2 Contractor Notification. The contractor will be notified by the local servicing Pass & Registration section if access is granted or denied.

5.8.3.1.3 COR Notification. The contractor shall immediately notify the COR if access to the installation is denied.

5.8.3.1.4 Terminations. If Contractor personnel are terminated (no longer employed with the vendor) during the contract, the contractors shall immediately forward written notice to the each installation with a copy of the notice to the COR.

5.8.3.2 Resource Protection and Integrated Defense. The Contractor shall safeguard all government property in accordance with AFI 31-101, Integrated Defense, and any forms provided for Contractor use. The Contractor shall immediately report all thefts, vandalism, or destruction of property and equipment (Government or Contractor owned) to the Contracting Officer Representative (COR) of this contract.

5.8.3.3 USAF Restricted Area and Controlled Area Access. The requirements for USAF Restricted Area and Controlled Area access are detailed in AFI 31-101, Integrated Defense, and governed at each installation by the Integrated Defense Plan.

5.8.4 Personnel Security.

5.9.4.1 Background Investigation Requirements:

5.8.4.1.1 Processing. No clearances or background investigations are be required.

5.8.5 Privacy Act of 1974. The Contractor personnel shall have access to Privacy Act information that requires adherence with the Privacy Act of 1974, Title 5 of the U.S. Code, Section 552a, AFI 33-332, Air Force Privacy Act Program, and other applicable agency rules and regulations. The Contractor personnel shall follow agency procedures to identify and safeguard reports and data accordingly. The Contractor shall ensure that Contractor personnel assigned to this requirement are briefed annually on properly identifying and handling Privacy Act data and reports.

5.8.6 Foreign Nationals. All contract personnel shall be United States citizens.

5.8.7. Operations Security. Contractor personnel shall complete the USAF CBT Operation OPSEC Awareness or attend a classroom briefing on OPSEC.

5.8.8. Unclassified Controlled Technical Information. The contractor shall safeguard Unclassified Controlled Technical Information in accordance with the Defense Federal Acquisition Regulation Supplement (DFARS) Subpart 204.73 – Safeguarding Unclassified Controlled Technical Information, Clause 252.204-7012 “Safeguarding of Unclassified Controlled Technical Information (NOV 2013).” Specifically, location, type, and purpose of all AFRC VESS systems.

5.9 Health & Safety Program. The Contractor is responsible for the safety and health of their personnel and protection of the public on Government work sites (DODI 6055.1, Paragraph E5.1). The Contractor shall maintain a health and safety program that meets OSHA standards. If the AFRC/PK CO notifies the Contractor of a potential OSHA violation, the Contractor is obligated to comply with the applicable OSHA regulations.

5.9.1 Safety and Health Plan.

5.9.1.1 The Contractor shall submit a Safety and Health Plan to the PCO prior to contract award. The MFT will forward the plan and this PWS to the Safety Office. In accordance with Air Force Pamphlet (AFPAM) 91-210, Contract Safety, paragraph 6.4, the Safety Office will review the plan and this PWS to determine if safety requirements are correctly addressed. The Contractor shall establish and maintain a safety program in accordance with OSHA, ESOH, the contract Appendix C (Industrial Safety Requirements), and the Safety and Health Plan.

5.9.1.2 If, during the performance of the contract, revision to the Contractor’s Safety and Health Plan become necessary, the Contractor shall inform the PCO. If required by the Government, the Contractor shall submit a revised plan to the PCO. The same process of review and negotiation, if applicable, involved in the original submission will apply to any revision submitted after contract award. Any revision to the Safety and Health Plan must be reviewed by the Safety Office.

5.10 Incident or Mishap Procedures. The Contractor shall immediately call 911. The Contractor shall within one (1) hour notify the Contracting Officer (CO), AFRC/PKA, COR and Government Safety Manager of all mishaps or incidents at or exceeding $2000 (material + labor) for damage to government property. This notification requirement shall also include physiological mishaps/incidents. A written or email copy of the mishap/incident notification shall be sent within three (3) calendar days to the AFRC/PKA CO (with copy to AFRC/A4SOF COR) who will forward to the Government Safety Manager. For information not available at the time of initial notification, the Contractor shall provide the remaining information not later than twenty (20) calendar days after the mishap, unless extended by the AFRC/PKA CO. Mishap notifications shall contain, as a minimum, the following information:

(A) Contract, contract number, name and title of person(s) reporting

(B) Date, time and exact location of accident/incident

(C) Brief narrative of accident/incident (events leading up to the accident/incident)

(D) Cause of accident/incident (if known)

(E) Estimated cost of accident/incident (material + labor to repair/replace)

(F) Nomenclature of equipment and personnel involved in the accident/incident

(G) Corrective actions (taken or proposed)

(H) Other pertinent information

The Contractor shall, in the event of an accidental incident/mishap, take reasonable action to establish control of the incident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the incident/mishap investigative authority.

5.11 Fire Emergencies. The Contractor personnel shall dial 911 to report fire related emergencies.

5.12 Department of Labor (DoL) Inspection of Contractor Operations. The Contractor is subject to DoL inspections and enforcement by OSHA health and safety officials while performing work on a Government installation. The OSHA health and safety officials may access workplaces on Government installations at any time, scheduled or unscheduled, during regular work hours. The OSHA health and safety officials must meet security requirements to enter restricted or classified areas. The Contractor shall notify the AFRC/PKA CO and AFRC/A4SOF COR upon notification of a visit.

5.13 Fire Protection and Prevention Program – AFRC Installations. All Contractor personnel performing work on properties under jurisdiction of AFRC Installations shall be responsible for fire safety and compliance with all applicable OSHA, State, Air Force, AFMC, and base regulations and directives. The Contractor personnel shall attend a contractor's briefing on fire safety prior to any work. The Contractor shall ensure that all Contractor personnel and sub-contractors under their control are briefed on fire prevention practices in accordance with local AFRC installation Fire Prevention Programs.

5.14 Environmental Management System (EMS).

5.14.1 Executive Order (E.O.) 13423, Strengthening Federal Environmental, Energy, and Transportation Management, and E.O. 13514, Federal Leadership in Environment, Energy, and Economic Performance, establish the requirement for an EMS.

5.14.2 In accordance with the Assistant Secretary of the Air Force (SAF) Policy Letter, Conformance with Air Force Environmental Management System (EMS) Requirements for Contracts Performed on Air Force Installations, dated 11 Dec 06, Contractor personnel who perform work on any USAF installation shall comply with the EMS requirements established by the installation.

5.14.3 Contractor personnel shall complete EMS training prior to beginning work on any USAF installation.

The EMS training requirement may be satisfied by any of the following means:

1) If the Contractor is International Organization for Standardization (ISO) 14000 (Environmental management) certified, Contractor personnel do not have to complete EMS training; however, the Contractor must provide documentation of ISO 14000 certification to the PCO.

2) If Contractor personnel possess CACs, they may complete EMS - General Awareness Training at the Advanced Distributed Learning Service (ADLS) site below. The Contractor shall provide their certificate(s) to the PCO.

https://golearn.csd.disa.mil/kc/login/login.asp?kc_ident=kc0001

3) If Contractor personnel do not possess CACs, the Contractor may request a copy of EMS Awareness Training. The Contractor shall notify the PCO that EMS training has been completed.

5.14.4 The prime Contractor shall ensure subcontractors comply with the EMS requirement.

5.15 Invoicing/Payment and Receipt/Acceptance.

5.15.1 In accordance with DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and receipt/acceptance documents via Invoice, Acceptance, Receipt and Property Transfer (IRAPT) located on the Wide Area Workflow eBusiness Suite (WAWF eBusiness Suite). Additional information regarding IRAPT is available at the site below.

https://wawf.eb.mil

5.15.2 CDRL deliverables may be submitted using WAWF or be submitted directly to the applicable MFT member in accordance with the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in IRAPT in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in IRAPT in order for the contract line item to be closed out.

5.15.3 Performance Assessment Reporting (PARs) shall be due to the CO and COR NLT the 10th of each month. Payment of services will not be authorized until the PAR is received.

5.16 Inspection of Services.

5.16.1 In accordance with FAR 52.246-4, the Government reserves the right to inspect Contractor performance.

5.16.2 In accordance with FAR 52.246-4, the Contractor shall maintain an inspection process acceptable to the Government. The Contractor and shall maintain records of inspections which shall be made available to the Government as long as the contract requires.

6.0 GOVERNMENT POINTS OF CONTACT

6.1 Contracting Officer Representatives. The Contracting Officer will designate a COR in accordance with DFARS 252.201-7000 for this contract. The COR provides the Contractor personnel access to all available Government-furnished information, facilities, material, equipment, services, etc. as required, for this requirement. The COR also provides assistance to the AFRC/PKA CO with technical monitoring of the requirement and administration of the contract.

6.2 Points of Contact. A list of the government team members for contract surveillance including the Contracting Officer and Contracting Officer Representative with applicable contact information is included in the COR Designation memorandum.

7.0 REFERENCE DOCUMENTS

7.1 Compliance Documents. The Contractor shall comply with the latest edition of the following directives, instructions, regulations, manuals and statutes.

· Privacy Act of 1974

· DoDM 5200.01V1, DoD Information Security Program: Overview, Classification, and Declassification

· DoDM 5200.01V4, DoD Information Security Program: Controlled Unclassified Information

· DoD 5200.2-R, Personnel Security Program

· DoD 5200.08-R, Physical Security Program

· DoD 5220.22-M, National Industrial Security Program Operating Manual & Supplement 1

· DoD 5220.22-R, Department of Defense Industrial Security Program

· DoD 5400.11-R, Department of Defense Privacy Program

· DoD Directive 5400.11, Department of Defense Privacy Program

· DoD Directive 8500.1, Information Assurance

· DoD Directive 8500.2, Information Assurance Implementation

· AFI 31-101, Integrated Defense

· AFI 31-113, Installation Perimeter Control

· AFI 16-1404, Air Force Information Security Program

· AFI 31-501, Personnel Security Program Management

· AFI 16-1406, Air Force Industrial Security Program

· AFI 33-111, Voice Systems Management

· AFI 33-115V1, Network Operations (NETOPS)

· AFI 33-115V2, Licensing Network Users & Certifying Network Professionals

· AFI 33-115V3, Air Force Network Operating Instruction

· AFI 33-200, Information Assurance Management

· AFI 33-332, Air Force Privacy and Civil Liberties Program

· AFMAN 33-152, User Responsibilities and Guidance for Information Systems

· AFMAN 33-363, Management of Records

· AFPD 33-2, Information Assurance (IA) Program

· AFSSI 8522, Access to Information Systems

· AFI 91-202, The US Air Force Mishap Prevention Program

· AFI 91-203, Air Force Consolidated Safety Instruction, paragraphs 6.2.1, 6.2.16 and 6.2.17

· AFI 91-204, Safety Investigation & Reports

· Occupational Safety and Health Administration Standards (OSHA)

PR Number: F5BFSF6312AW01