DRAFT_PWS-Mex-Grill-Alpine-GC-Aviano-Italy.docx

Mexican Grill Alpine Golf Course Aviano Air Base, Aviano, Italy

DRAFT - PERFORMANCE WORK STATEMENT

1. Description of Services. This Performance Work Statement (PWS) outlines the fundamental requirements for a contractor to deliver a Mexican Grill service for 31 Force Support Squadron at Alpine Golf Course, Aviano Italy. The service must align with industry standards, relevant local regulations, and the specifications outlined in this PWS.

2. Type of Service Required. The Contractor is responsible for furnishing all personnel, transportation, supervision, food, and associated supplies essential for managing a comprehensive Concessionaire at Alpine Golf Course. This encompasses key tasks inherent to operating a Mexican Grill establishment, including menu development, procurement of provisions, receipt and storage of supplies, food preparation, service provision, and post-event cleanup. The Contractor is expected to cater to various events, including Golf Events, Unit Events, Special Events, as well as provide breakfast and lunch services at Alpine Golf Course. Additionally, the Contractor is tasked with supplying all requisite equipment necessary to facilitate the catering services.

3. Hours of Operations. Breakfast service will be provided Monday through Friday from 0630 to 0900, and lunch service from 1000 to 1400. On Saturdays, Sundays, and holidays, breakfast will be available from 0730 to 1000, followed by lunch service from 1100 to 1500.

4. Menus. The contractor is obligated to present a comprehensive full-service menu for both breakfast and lunch at Alpine Golf Course. This entails the preparation and service of a diverse menu offering. The contractor must ensure the availability of various options, including breakfast burritos, breakfast bowls, beef, chicken, and vegetarian burritos, fajitas, quesadillas, hard and soft tacos, as well as rice, beans, chips, and salsa. All necessary serving and cooking utensils, such as pots, pans, and servers, along with operational supplies, will be provided by the contractor. Pricing for the catering menu must be competitive and commensurate with prevailing commercial rates for similar services. Prior approval from NAFI is required for all menu items, with ongoing monitoring to gauge customer preferences and satisfaction levels.

5. Pricing. The Contractor is responsible for establishing the prices of its menu items and submitting them to the Alpine Golf Course Manager and Contracting Officer for review. Any modifications to the pricing structure must be communicated to both the Alpine Golf Manager and Contracting Officer for approval. Clear and conspicuous posting of any price adjustments is mandatory.

6. Compliance with Health and Safety Regulations. The Contractor is obligated to adhere strictly to all Aviano Air Base and local Italian public health and safety regulations. This entails utilizing NAF prime vendor food items or approved Military Public Health sources. Additionally, the Contractor must ensure compliance with all health, safety, fire, environmental, and bio-environmental inspections. All personnel engaged in concession services must possess and maintain ServSafe food handling training certification or its equivalent. Food handler certificates must be always readily accessible on-site for inspection.

7. Operational Requirements. The Contractor is responsible for cleaning and maintaining all equipment utilized in the operation, promptly notifying the Alpine Golf Manager of any issues that may arise. Changes to the interior décor of the allocated space are strictly prohibited unless coordinated and approved by the Alpine Golf Manager and Contracting Officer or their authorized representative beforehand. Concessionaire personnel must meet established security standards and undergo a favorable police background check before commencing work within the concession. This requirement applies to both current and future employees conducting work on US facilities or in US-controlled areas under this contract. Failure to provide required information, obtain necessary documentation, or acquire essential clearances will result in the exclusion of employees from work sites or US-controlled areas until appropriate clearance and documentation are obtained. The Concessionaire is expected to hire qualified personnel proficient in English, with all associated costs, expenses, and benefits covered by the Concessionaire. Regarding supply purchase, storage, and delivery, the Concessionaire must procure food items from approved Public Health sources, such as the NAF Central Warehouse or Commissary. Any products stored by the NAFI on behalf of the concession are not covered by NAFI insurance; therefore, the Concessionaire must provide insurance coverage for these products.

8. Financial Consideration. The concessionaire agrees to utilize the Aloha/Club Profit by NCR merchant processing and point-of-sale system provided by the NAFI, with all prices denoted in USD. Monthly financial reports, including sales data, will be submitted to the Alpine Golf Course Manager by the concessionaire

The Contractor will adhere to the following revenue handling requirements unless otherwise agreed to by the CO. Contractor is responsible for reimbursement of all insufficient funds to the NAFI.

Contractor will accept cash, check, MasterCard (MC) and Visa credit cards, MC and Visa check cards, American Express, AF Proprietary cards, and FSS gift cards.

Contractor is responsible for providing the change funds as well as sufficient funds on site to prevent a break in service.

9. Compliance. The Contractor must strictly adhere to all Aviano Air Base and Local Italian Public Health and Safety regulations, which encompass the utilization of NAF prime vendor food items or approved Military Public Health sources. Additionally, the Contractor must ensure compliance with all health, safety, fire, environmental, and bio-environmental inspections. All concession service personnel are mandated to maintain ServSafe food handler training certification or equivalent. Food handlers' certificates must be always kept on-site and readily available for inspection.

10. Codes and Regulations. The work must adhere to applicable Uniform Building Codes, Air Force Base Regulations, OSHA Requirements, the latest edition of the National Electrical Code Standards, and ADA Requirements.

11. Physical Security: The contractor shall be responsible for safeguarding all NAFI property provided for contractor use. At the close of each event, the NAFI facilities, equipment, and materials shall be secured. The Contractor shall be responsible for safeguarding all NAFI property, materials, and supplies during facility usage. Food Safety and Security is the sole responsibility of the contractor. Holding temperatures on refrigeration and warming units will be adhered to according to the government Food Code. At the end of each event, all NAFI facilities, equipment, supplies, and materials shall be secured.

12. Key Control: The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the NAFI are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any key issued to them by the NAFI. The contractor shall develop procedures covering key control that will be included in the Quality Control Plan. The contractor shall prohibit the use of NAFI issued keys by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by the contractor’s employees to permit entrance of persons other than contractor’s employees.

13. Environmental and Hazardous Materials Handling and Storage. If Contractor personnel spill or release any toxic or hazardous substance into the environment, the Contractor shall immediately contact the Golf Course Manager, Base Fire Department, Contracting Officer, and Civil Engineering Base Environmental Office. All Hazardous/Flammable materials will be stored IAW Base Safety and Fire Policies.

14. Tobacco Products. Smoking is not permitted in NAFI facilities; Contractors shall refrain from smoking in any area identified as a no-smoking area. Smoking is only authorized in approved designated tobacco use areas.

15. Alcoholic Beverages. Contractor personnel shall not consume any alcoholic beverages prior to or while performing work under this contract. Contractor personnel shall not operate any NAFI Owned Vehicle if they have consumed any alcoholic beverage within the previous 8 hours.

16. Food Transformation Initiative: In the event of a subsequent national contract arising from the Food Transformation Initiative, it shall supersede this contract. Consequently, this contract may be terminated for convenience.