Attachment 3 - PWS_Rev.2_21May2024.pdf

PERFORMANCE WORK STATEMENT (PWS)

57RQS Pool Maintenance and Cleaning

Rev. 2, 21 May 2024

Part 1

General Information

A contract is required for regular maintenance and upkeep on the 57RQS pool, which is a mission essential facility.

1. GENERAL: This is a non-personnel services contract to provide a pool maintenance and cleaning contract. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform 57RQS pool maintenance and upkeep as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Requesting to purchase pool maintenance and cleaning services. The contract is to cover regular maintenance and upkeep of the 57RQS pool.

1.3 Objectives: The requested contract is to cover any routine maintenance and support for the 57RQS pool from FY 2024 to FY 2028 and provide advisory support to the customer for any large systems maintenance that exceed the level of support provided by this contract.

1.4 Scope: Regular maintenance and cleaning is requested. The contractor shall accomplish maintenance as needed from FY 2024 to FY 2028.

The pool is an indoor heated salt water pool measuring 12.8 meters by 25 meters with a shallow end depth of 3 meters and a deep end depth of 6 meters. The total pool water volume is 444,592 gallons (1683m3).

Pool maintenance services include:

- weekly intervention check of the filtration system

- perform weekly backwash of filters

- professional measurement of water values

- quarterly bacterial analysis of water quality

- control and calibration of water treatment systems

- weekly check and replenishment of needed products

- advise customer of replacement of parts subject to normal wear and tear including the two heat exchangers in the pool equipment room

- annual cleaning of compensation tank

- replacement of sand for sand filters in fifth year of contract

Pool area cleaning services include:

-removal of rubber anti-slip mats.

-Sweeping and washing of concrete floors

- cleaning of perimeter pool aisles/poolside

-Repositioning of anti-slip mats after floor cleaning

-sweeping and washing of the entrance

- emptying of waste bins within the pool room

- transport of rubbish bags related to services renders to the collection point

- cleaning of pool room showers

- cleaning of ceramic coverings

- dusting of existing furnishings without using ladders

- internal washing of windows up to eye level, -cleaning of fingerprints from glass windows and entrance doors

-spider web removal from all walls reachable with a telescopic pole.

1.5 Period of Performance: The period of performance shall be from FY 2024 to FY 2028.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. QCP shall be delivered with the contractors proposal, and three copies of a comprehensive written QCP shall be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on the holidays listed below.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day Memorial Day Thanksgiving Day

Juneteenth Independence Day

Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of

1200 – 1630, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Bldg 7450

Aviano Airbase, Italy.

1.6.6 Type of Contract: The government will award a Firm Fixed Price Contract.

1.6.7 Security Requirements: N/A

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the

Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications: The contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with

Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative

(COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of

Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The following personnel are considered key personnel by the government: 57th

RQS, contract manager/Alternate contract manager, Systems Engineer The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0730 and 1630, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor may be required to obtain and wear badges while performing services, depending on the location and facility.

1.6.13 Contractor Travel: No travel requirements except to and from the work site.

1.6.14 Other Direct Costs : Not applicable.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such

OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

CCE Contracting Center of Excellence

CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DAF Department of the Air Force

DD254 Department of Defense Contract Security Requirement List

DAFFARS Department of the Air Force Federal Acquisition Regulation Supplement

DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense

FAR Federal Acquisition Regulation

CO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

ACS Air Control Squadron

RAF Royal Air Force

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not applicable.

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to store equipment related to the performance of this contract.

3.3 Utilities: The Government will provide utilities in the facility and will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will provide a robotic pool vacuum for use when required to clean interior pool surfaces.

3.5 Materials: Not applicable

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not applicable

4.3. Materials: The Contractor shall provide all materials needed to meet the requirements under this

PWS.

4.4. Equipment: The Contractor shall provide all equipment necessary to meet the requirements under this

PWS except a robotic pool cleaner, which will be provided by the government.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide pool maintenance and cleaning services for the 57RQS pool facility. Regular maintenance includes a weekly intervention check of the pool filtration system, professional measurement of water and chemical values, weekly backwashing of the pool filters, control and calibration of the water treatment system, weekly control and replenishment of pool products/chemicals, and monitor parts subject to normal wear and tear to provide purchase recommendations to the customer. Regular cleaning includes a weekly clean of the entire pool facility, divided as required by the contractor to accomplish the task. Cleaning sub-tasks include removal of rubber anti-slip mats around the pool perimeter, sweeping and washing of the concrete floors, cleaning of the pool perimeter, repositioning of the anti-slip mats after cleaning services are rendered, sweeping and washing of the entrances, emptying waste bins within the pool room, transport of removed rubbish bags and replacement with new rubbish bags, cleaning of pool room showers, cleaning of ceramic coverings, dusting of existing furnishings without the use of ladders, internal washing of windows without the use of ladders up to 2m, cleaning glass surfaces and entrances to remove fingerprints, and spiderweb removal from all walls reachable with a telescopic pole.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable pool equipment manufacturer guidelines.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required—usually a shall statement)

Standard Performance Threshold

(This is the maximum error rate. It could possibly be

“Zero deviation from standard”)

Method of

Surveillance

PRS # 1.

The contractor shall provide maintenance services such that the pool maintains mission ready capability and all pool chemical levels are within manufacturer recommended tolerance levels

Manufacturer recommended values Zero deviation from acceptable tolerance levels

100 percent inspection weekly

PRS # 2

The contractor shall provide a clean pool room, delivered on a weekly basis.

In accordance with PWS Zero deviation from PWS Random sampling

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Report on pool condition and chemical levels

Weekly 1 original and 2 copies to be provided to the customer within 7 days of each service.

Email with supporting photographs.

COR plus 57RQS

Program Manager /

RA

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM NAME

ESTIMATED QUANTITY

1 Pool Maintenance Technician HOURS

PER

YEAR

156 hours

2 Pool Cleaning Technician HOURS

PER

YEAR

1000 hours

ALL QUANTITIES INDICATED IN THIS PWS FURNISHED BY THE GOVERNMENT,

ARE ESTIMATES AND THE GOVERNMENT SHALL NOT BE HELD RESPONSIBLE FOR THE

ACCURACY OF THE ESTIMATED QUANTITIES. IT IS THE RESPONSIBILITY OF THE OFFEROR

TO CALCULATE, FORESEE AND PERFORM ALL QUANTITIES OF

WORK MANIFESTLY NECESSARY TO DELIVER A COMPLETE SERVICE BASED ON ITS

OVERALL SCOPE.