PWS Benvenuti Bus Tour 6 May 2022.docx

PERFORMANCE WORK STATEMENT

FOR

BENVENUTI CULTURAL ADAPTATION BUS TOUR SERVICE

IN SUPPORT OF

Airman Family Readiness Center 31st FORCE SUPPORT SQUADRON

AVIANO AIR BASE, ITALY

Aviano Air Base 6 May 2022

Performance Work Statement (PWS) Benvenuti Cultural Adaptation Bus Tour Service In Support of Airman and Family Readiness Center (AFR&C) At Aviano AB, Italy

1. GENERAL. The contractor shall provide all personnel, equipment, vehicles tools, materials, supervision, and any other item and services necessary to perform the Benvenuti Cultural Adaptation Bus Tour services with driver at Aviano Air Base, Italy in accordance with (IAW) this Performance Statement of Work (PWS). All work shall be performed IAW Italian Legislative Decree (D.Lgs.) n.285, 30 April 1992, and subsequent modifications (s.m.), Italian D.P.R. n.495, 16 December 1992 s.m., the following main Italian regulation

a. Transportation of more than 9 people, driver included: Italian D.lgs. n.395, 22 December 2000 s.m.; Italian Ministerial Decree n.161, 28 April 2005 s.m.; Italian Law n.218, 11 August 2003 s.m.; Friuli Venezia Giulia Law n.22, 18 August 2005 s.m.;

and any additional and applicable National, Regional, Local, Laws/Codes, and safety standards dictated by most current Italian/European laws and directives.

2. DESCRIPTION OF WORK. Contractor is to provide commercial 32 and 57 passenger buses driver included to support 31 Force Support Squadron/Airman and Family Readiness Center (31 FSS/AFRC) by providing newcomers with tours to the main characterful locations surrounding the Aviano AB area, Italy. Such tours are customized trips organized by 31 FSS/AFRC in support of Benvenuti Cultural Adaptation Bus Tour, with 90% of the standard trips having fixed destinations and schedule. The requirement will be at least weekly and upon call placed by authorized personnel only, and will require either a 32 or 57 passenger commercial buses, or a combination of types. The requirement is to transport members of Aviano Community to the destinations falling in a range of 85 km from AFR&C, Bldg. 1431, Area F, Aviano AB, and return (see below for trip requirements). Trips will include multiple stops to allow events such as site seeing, lunch, and wine tasting. Pricing shall be quoted as a per trip figure and shall include all associated costs such as but not limited to, fuel, autostrada fee, parking fee, travel, tickets for any traffic or Law violation caused by the drivers or inadequate bus condition and or missing vehicle documentation.

US Government required bus sizes and ranges:

a. 57 passenger bus (driver included): 85km range (estimated 170km round trip).

b. 32 passenger bus (driver included): 85km range (estimated 170km round trip).

3. TECHNICAL REQUIREMENTS.

a. Buses shall be “gran turismo” motor coaches, with operational air conditioning, and heaters.

b. All vehicles transporting personnel shall be operated and maintained in a safe condition.

c. All buses sized provided shall have two (2) passenger doors for easy ingress/egress.

d. Use only fully enclosed vehicles with seats and seatbelts for operators and passengers to transport personnel.

e. Any vehicle (either a 32 or 57 passenger commercial buses) used must show a manufacture year not older than 2013

f. Bus is to be equipped with an internal public address system, complete with a hand-held microphone that reaches to the guide sitting in front seat, behind driver. Speakers within interior of the bus shall be placed at regular intervals so audio is clearly heard in the middle and back of the bus.

g. Any bus used must have the specifications as per Art. 12, paragraph 7, Italian Law n.21 15 Jan 1992 and as minimum in conformity with environmental directive CE96/1 – EURO 5 & 6 anti-pollutions specifications.

h. Any bus used must be regularly and periodically maintained and current with the Italian Safety Inspection “Collaudo” and must have R.C.A. insurance policy with a minimum maximal of € 32,000,000.00 (thirty two million of euro) for each accident. Before the trip departure, the Government reserves the right to verify that subject documents are valid and current for the entire performance period.

i. Drivers shall possess a current valid Commercial Drivers’ License (CDL), as well as the required “certificato di abilitazione professionale per la guida dei veicoli destinati al trasporto di persone ed attestato di idoneita’ professionale” issued by the competent “Motorizzazione Civile e dei Trasporti in Concessione (M.C.T.C.) Office” as required by Italian D.Lgs. n.285, 30 April 1992 s.m., and Italian D.P.R. n.495, 16 December 1992 s.m.. Before the start of the performance period, the Government reserves the right to verify that subject documents are valid and current for the entire performance period.

j. Vehicles shall be kept clean by the contractor. Accidental spills of liquids will be cleaned as soon as possible. Vehicles will be free of pet hair/dander. Vehicles must be smoke free.

k. Each of the contracted vehicle(s) shall have at least, but not limited to, a jack, tools, spare tire, fire extinguishers, emergency reflective triangle and reflective safety vest in them at the time of delivery.

j. In case of Contractor’s late arrival (30 minutes or more than the scheduled timing), a penalty of 50 Euro will be charged to the contractor (unless the delay is caused by an occurrence beyond the reasonable control of the Contractor or without its fault or negligence). In case of no show, the full trip cost will be charged as a penalty. In both cases an AFR&C representative will promptly notified the above mentioned delays within one or two working days, the contractor, in turn, will deduct the corresponding amount in the next available invoice.

4. PERIOD OF PERFORMANCE. This contract shall be in place for a period of twelve (12) months, plus the option to extend the term of the contract for four (4) option years, and an optional six (6) month extension of services.

5. GOVERNMENT AUTHORIZED PERSONNEL. Government authorized personnel will be in charge to oversee contractor performance, monitor each requirement and report to the Contractor, Contracting Administrator and Contracting Officer, on any issues that are of concern.

6. GOVERNMENT FURNISHED PROPERTY. None

7. GENERAL INFORMATION.

a. IDENTIFICATION OF CONTRACTOR EMPLOYEES. While performing services, the contractor personnel, driver included, shall wear clothing and/or badges that clearly identify them as such. Shuttle drivers will be neat and clean in appearance. They must be friendly and capable of interacting with the passengers.

b. ENGLISH LANGUAGE REQUIREMENTS. The Contractor’s Contract Manager and Reception Personnel shall have good command of English Language in order to properly coordinate the services and communicate with United States personnel.

c. CONTRACTOR COMMUNICATION. To facilitate communication between the Government and the Contractor; the Contractor must designate and maintain an e-mail account(s) and contact telephone number(s) for the life of the contract.

d. LIABILITIES AND RESPONSIBILITIES. The Contractor shall be responsible for all damages to persons or property that occurs during the performance of this service as result of the Contractor’s fault or negligence.

8. SAFETY. The contractor shall ensure all personnel engaged in the performance of this contract, observe all Air Force and host country laws and regulations concerning safety. Strict adherence to COVID/influenza type disease decrees/rules are mandatory. The contractor is responsible for knowing the most up to date decree/rules. The US Government is not liable for fines levied upon contractor for not adhering to decrees/rules. Safety or personal protective equipment violations shall result in suspension of work until violation(s) are corrected, at no cost to the US Government. The contractor may also be liable for penalties assessed on such delays. The contractor will use every safety mean necessary to prevent damage to US Government personnel and property. An emergency cell phone must be always in possession of the driver.

In case contractor personnel or customers are injured or government assets are damaged, the contractor shall promptly inform the designated US Government representative, who, in turn, will inform the 31 FW/SEG and 31st CONS/PKB. In case injuries are life threatening, the contractor shall contact 31 FW/SEG immediately. A safety representative shall receive the safety briefing provided by 31 FW/SEG prior to starting any activity.

9. SECURITY. Contractor must provide list of all personnel intended to be used in this service in order to conduct background check, issue base pass and or authorization. People not on the list will not be authorized to access the base.

10. VEHICLE BREAKDOWNS AND RETRIEVAL. Contractor shall report to the location where the vehicle breaks down within one (1) hour. Contractor is responsible for all repair and towing cost associated with vehicle breakdowns. Contractor shall provide Aviano Air Base a replacement vehicle of the same type and capability within two (2) hour the same day when the vehicle becomes inoperable. Contractor, during service performance, shall provide a point of contact to respond to urgent situations that may arise.

11. ENVIRONMENTAL SPILLS. The contractor is responsible for any hazardous spill response, immediately contain the spill, preventing/minimizing any further release into the environment. The contractor is liable for the spill or release of such substances (on and off Aviano AB, Italy) and costs associated to the cleanup.

12. HOURS OF OPERATION. 57 passenger buses will be scheduled to arrive at AFR&C Bldg. 1431 on Friday in the morning at 07:30 hours, pick up Aviano AB personnel, drive a provided route not to exceed 170 kilometers round trip, and return passengers to Bldg. 1431 at the end of the day at 18:00 hours. Under limited circumstances, Monday through Friday (not to exceed 170 kilometers round trip), 57 and 32 passenger buses may be scheduled as follows:

- arrive at AFR&C Bldg, 1431 at 07:30 hours and return passengers to Bldg. 1431 at 18:00 hours.

OR

- arrive at AFR&C Bldg, 1431 at 15:00 hours and return passengers to Bldg. 1431 at 22:00 hours.

In the event bus services are not needed for a particular week the Government reserves the right to cancel services without penalty. A member of the Airman & Family Readiness Center may call no later than 72 hours to schedule the service. Scheduled tours require a minimum of 24 hour notification prior to the tour to cancel it with no penalty in the event the tour is not able to be conducted. In the event the Installation Commander mandates any delay or cancellation due to mission requirements/country requirements, A&FRC will not incur any penalty from the Contractor. The contractor is not required to provide scheduled services on the following Italian holidays:

a. ITALIAN HOLIDAYS

New Year’s Day 1 January Epiphany 6 January Easter Monday As stated on current year calendar Aviano local patron Saint’s Day 12 April Liberation Day 25 April Italian Labor Day 1 May Republic Day 2 June Assumption Day 15 August All Saints 1 November National Unity Day 3 November Immaculate Conception 8 December Christmas Day 25 December Saint Stephen Day 26 December