PWS_Indoor_Firing_Range_Maintenance_13_Feb_17.pdf

PERFORMANCE WORK STATEMENT

(PWS) FOR

INDOOR FIRING RANGE MAINTENANCE AND

LEAD/HAZMAT ABATEMENT SERVICES

Aviano Air Base, Italy

13 February 2017

Paragraph

TABLE OF CONTENTS

Title

Page

1. DESCRIPTION OF SERVICES 3

1.1. Lead/ Hazardous Material (HAZMAT) Abatement 3/4

1.2. Lead/HAZMAT Sample Collection and Analysis

1.3. Periodic Certification

3/4

1.4. Disposal of Lead/HAZMAT Contaminated Waste

5/6

1.5. Scope of firing range maintenance 5/6

1.6. Maintenance schedule 6/7/8

1.7. Routine calls

1.8. Emergency Calls 8/9

2. SERVICES SUMMARY 9

2.1. Overview 9

2.2. Performance Objectives

2.3. Customer Complaints

2.4. Re-performance of Services

2.5. Repeated deficiencies

10/11

12/13

3.

4.

GOVERNMENT FURNISHED SERVICES

CONTRACTOR FURNISHED PROPERTY/SERVICES

4.1. Key Control Program 13/14

4.2. Contractor Furnished Equipment 14

5. GENERAL INFORMATION 14

5.1. Quality Control 14

5.2. Quality Assurance 14/15

5.3. Government Remedies 15

5.4. Performance Evaluation Meeting 15

5.5. Hours of operation 15/16

5.6. Language proficiency 16

5.7. Alcohol and drugs 16

5.8. Hygiene 16

5.9. Safety 16

5.10. Toxic and hazardous material/cleaning solutions

5.11. Performance of services during crisis declared by the national command authority or overseas combatant commander

5.12. Environmental controls 17

6. APPENDICES

A(1)(2) - Facility List/Estimated Workload Data

18/19

B - Frequency Standard 20 C- Floor Plan

D- Rubber tile floor specs

E- Performance of Services During Crisis Declared by the National Command

Authority or Overseas Combact Commander

PERFORMANCE WORK STATEMENT (PWS)

FOR

INDOOR FIRING RANGE MAINTENANCE AND LEAD ABATEMENT SERVICES

1. DESCRIPTION OF SERVICES: The contractor shall provide all management, tools, supplies, equipment, and qualified personnel necessary to ensure firing range maintenance and lead abatement services are performed at Aviano Air Base, Italy indoor firing range, in a manner that will maintain satisfactory facility condition to perform firing operations. Contractor will provide a Safety plan and

Activity Hazard analysis in compliance with DL 81/08 and any following updates. Contractor must have current Italian certification to perform maintenance services on firing range. Contractor will ensure all personnel will receive PPE (personal protection equipment) and proper safety training IAW

DL 81/08. A work report will be provided for scheduled maintenance and emergency calls. Reports must be countersigned by supervisor and a copy will be kept in firing range register. Workload data is provided in Appendix A, (A1 & A2) Facility List/Estimated Workload Data. Cleaning and maintenance frequencies are established in Appendix B, Floor Plan in Appendix C identifies areas requiring services.

1.1.1. LEAD ABATEMENT: The facility will be cleaned as such that an average of swipe samples collected across the facility will contain no more than 200 micrograms per square foot, 2152 micrograms per square meter, or 21.52 micrograms per 100 square centimeters. Contractor shall follow frequencies in Appendix B.

1.1.2. HEPA VACUUM RANGE SURFACES: High Efficiency Particulate Air (HEPA) vacuum range surfaces to include: floors, mats, walls, ceilings, windows, doors, bullet catch, firing point dividers. HEPA vacuum will be of a commercial quality and at a minimum be able to filter out and trap particles with a size of 0.3 microns or less. Vacuum cleaner must meet the specifications in accordance with (IAW) US Dept of Labor and OSHA (Occupational Safety nad Health

Administration) Art. 1910.1001 & 1926.1101/ ISO 146.44 / ASHRAE 52.2.1999 as well as the Italian

Technical Legislation from Corps of Engineers dated 03 May 2005 which provide the rules to manage and maintain indoor firing ranges.

1.1.3. WATER/SOLUTION CLEANING OF RANGE SURFACES: Perform deep cleaning of firing range surfaces using a commercial practice of a water solution method (HEPA vacuum) that consist of a mixture of minimal amounts of water and solutions. This method will be used to clean surfaces listed in Para. 1.1.1.

1.1.4. REMOVE BULLETS FROM BALLISTIC MATERIAL: Bullets will be removed throughout the entire range from the ballistic material. Ballistic material is placed throughout the range to include the walls, floors and anywhere else the ballistic material is found. The contractor shall collect/store and dispose all bullets only in authorized containers labeled Hazardous waste in accordance with (IAW) Italian governing laws and regulations (DL 81-2008 and 106-2009).

1.1.5. EMPTY BULLET TRAPS: The contractor must take all required precautions, in producing minimal lead/ Hazardous Material (HAZMAT) dust. The contractor shall dispose only in authorized containers labeled Hazardous Waste IAW with Italian governing laws and regulations (DL 81-2008 and 106-2009).

1.1.6. AIR VENTILATION ABATEMENT: Clean and remove lead/HAZMAT dust accumulation in the ventilation systems, ventilation grates and permanent filters. Complete air handler unit cleaning.

1.1.7. ROUTINE CLEANING SCHEDULE: The contractor will provide the government a periodic semi-annual schedule of the cleaning and maintenance. For Base Year, the schedule must be provided within 10 days of contract start date, while for Option Years at least three months prior to the beginning each option.. The schedule shall be in digital format and shall include the dates of the services to be provided in the facility listed in Appendix A and based on tasks and frequencies specified in Appendix B. Changes to the schedule requested by the contractor or government will be agreed upon through the Contracting Officer (CO) a month prior to the scheduled service.

1.2. LEAD/HAZMAT SAMPLE COLLECTION AND ANALYSIS: Contractor shall follow frequencies in appendix B.

1.2.1. SAMPLE COLLECTION: After lead/HAZMAT abatement cleaning is completed the contractor will take lead sample collections. Samples shall be taken inside each shooting booth, in front of every other shooting booth, in between every other target retriever and the bullet trap area.

Samples shall be labeled as to clearly identify the location the sample was taken from.

1.2.2. SAMPLE ANALYSIS: The samples must be analyzed by a laboratory certified under

ISOIIEC 17025:2005 or a program equivalent to USEPA Environmental Laboratory Lead Analysis

Program. The required threshold for a successful cleaning is less than 200 micrograms per square foot, 2152 micrograms per square meter, or 21.52 micrograms per 100 square centimeters. Failure to meet above required threshold will result in the contractor re-performing the service at no additional cost to the US government. Contractor will provide sample analysis reports to the COR on a monthly basis no later than the fifth working day of the following month.

1.2.3. BIOENVIRONMENTAL SAMPLE ANALYSIS: Aviano Bioenvironmental will additionally conduct in house lead/HAZMAT analysis of various locations throughout the range.

Reports of the lead analysis provided by the certified lab, and the U.S. Air Forces lead analysis reports, will be compared to confirm results. If bioenvironmental test results are past the 200 micrograms per square foot, 2152 micrograms per square meter, or 21.52 micrograms per 100 square centimeters threshold the contractor shall re-perform the service at no expense to the government.

1.3. PERIODIC CERTIFICATION: The Contractor is responsible to issue every year (within ten days of June) the following documents in order to monitor and certify the correct operation of the

Indoor firing Range. Verification documents must be in accordance with Italian laws.

1.3.1. AIR SPEED VERIFICATION: IAW D.T./P1 issue 2005.

1.3.2. LIGHTING LEVEL VERIFICATION: IAW D.T./P1 issue 2005 and IAW with

Engineering Technical Letter (ETL) 11-18 Small Arms Range Design and Construction Dated

19 Apr 2011 .

1.3.3. VERIFICATION OF INTERIOR AND EXTERIOR AIR: IAW D.Lgs.25/2002 (Replacing

D.Lgs.277/91) to ascertain lead concertation.

1.3.4. ANALYSIS OF EXTERNAL AIR QUALITY: IAW D.Lgs 152/2006

1.3.5. VERIFICATION, CALIBRATION AND CERTIFICATION OF CO AND CO2:

detection system IAW D.T./P1 issue 2005.

1.3.6. PHONOMETIC VERIFICATION: IAW D.Lgs 81/08.

1.4. DISPOSAL OF LEAD CONTAMINATED WASTE: Contractor shall follow frequencies in

Appendix B.

1.4.1. DISPOSAL: Any replacement parts, including HEPA filters must be disposed in accordance with Italian Safety Disposal Regulations by a certified company. It is the contractor’s responsibility to dispose of lead/HAZMAT contaminated materials in accordance with governing Italian laws and regulations (DL 81-2008 and 106-2009). After each cleaning session is complete all lead contaminated waste will be removed. Contaminated waste will not be stored at Aviano AB.

1.4.2. SPECIFIC FIRING RANGE MAINTENANCE: Includes all activities as monitoring, verification, control, equipment and systems to guarantee full operation of firing range. Maintenance activities part of this PWS must guarantee full operation of the following systems and equipment.

1.5. SCOPE OF FIRING RANGE MAINTENANCE

1.5.1. TARGET CARRIER: Functionality of entire system to include the wood protective case.

Ensure proper mechanical/electrical operation.

1.5.2. AIR TREATMENT SYSTEM: AHU intake/gas fired furnace/exhaust: Functionality of entire system. Ensure proper mechanical/electrical operation.

1.5.3. CARBON MONOXIDE & CARBON DIOXIDE DETECTION SYSTEM: Monthly verify detectors efficiency located over the firing blocks and control panel located in the control cabin.

Calibrate and reset to certified value.

1.5.4. LIGHTING SYSTEM: All light fixtures of firing galleries, lights over targets including maintaining (fixed/movable). Maintain 914 to 1076 lux (85 to 100 foot-candles) measured 1200 millimeters (47 inches) above the range surface at the target face at all distances. IAW with

Engineering Technical Letter (ETL) 11-18 Small Arms Range Design and Construction Dated 19 Apr

2011 (AF Regulation). Maintain a minimum of 200 lux in the firing director’s control booth. Maintain a minimum of 300 lux in each firing point on the firing line and a minimum of 100 lux on the backstop IAW D.T./P1 2005.

1.5.5. INTERCOM SYSTEM: Control cabin amplification system, all speakers and intercom devices.

1.5.6. FIRING RANGE DIRECTOR CONTROL PANEL: Control panel electric / electronic components, pilot lights and sensors and eventually replace parts

1.5.7. BULLET TRAP: All mechanical joints, bolts tightening steel cables, and welds.

1.5.8. FIRING POINTS: Maintain all painted target identification markers on bullet trap.

1.5.9. TARGETS: Maintain/Replace rubber-neoprene target sheets and aluminum target carrier brackets.

1.5.10. SECURITY DOORS: All electric door locks, emergency push doors handles and opening sensors connected to the control cabinet.

1.5.11. SOUND MANAGEMENT TILES: Inspect tiles for any damage incurred from firing operations. Replace tiles as needed with only approved replacement parts per D.T. /P1 2005.

1.5.12. RUBBER MATTING: Inspect matting in firing stations for any damage incurred from firing operations and normal wear from use. Replace tiles as needed with only approved replacement parts. See appendix D for technical specifications sheet for replacement information.

1.6. MAINTENANCE SCHEDULE: Contractor must provide only highly qualified personnel to guarantee full maintenance of all systems and equipment in use. Firing range maintenance will consist of monitoring, verification and controls of electric, mechanic, electro mechanic, and structural components. Contractor is authorized to replace faulty parts with pre-approved parts. If pre-approved parts are not available, Contractor must provide part specifications and cost estimate to COR and CO for approval.

1.6.1. DAILY FREQUENCY: Contractor will perform the following task before the beginning of daily operations: check infrastructure general systems and equipment check air ventilation, intake / exhaust, check lighting, carbon monoxide, and carbon dioxide detection equipment, check fire extinguishers expiration dates and pressure, check for damage or deformation of floor rubber covering to avoid ricochet of bullets.

1.6.2. CONTRACTOR WILL PERFORM: the following tasks before the end of daily operations, if firing operations have been conducted during the day:

- Activate washing and vacuum for a fast wash up of firing gallery to remove or reduce contaminants for the following maintenance operations.

- Collect bullet cases in firing cabin area and stock in specific containers.

- Clean rubber floor covering the first section of firing gallery with wet non-metallic brushes, or using an approved type of machine equipped with a blast-proof motor to remove the un- burnt dust.

- Clean the lateral walls covering the first section of the firing gallery with wet non-metallic brushes or using an approved type of machine with a blast-proof motor to remove the un- burnt dust.

- Check the condition of the rubber floor covering the first section of the firing gallery and remove all bullets. Replace damaged tiles as needed due to firing or wear.

- Check the condition of sound management tiles throughout firing range. Inspect for bullet holes or wear due to firing operations. Replace worn tiles as needed.

- Check functioning of all system including the bullet trap.

1.6.3. WEEKLY FREQUENCY: Check all systems (All systems are listed under Item 1.4) installed and reset anomalies. Check all structural components and report in writing eventual anomalies found. Troubleshoot controls.

1.6.4. BIMONTHLY (EVERY TWO MONTHS) FREQUENCY: Perform filters cleaning/inspection and replace with approved filters if needed. If not pre-approved filter, provide material specifications and cost estimate to CO for approval.

1.6.5. MONTHLY FREQUENCY: The contractor, upon agreement with Contracting Officer

Representative (COR) and the firing range Supervisor, shall check mechanical and electrical components of smart retriever turning and carriers, check and clean target carrier rail tracks, check and adjust belt tension of AHU (intake/exhaust), clean filters, check bolt tightening of bullet trap and lack of steel cover deformation, check Carbon Monoxide detection system within the range of 50 – 70

(ppm), check security doors electric system, emergency lights and all that is not specified previously but it is part of the general maintenance norms, check control panel equipment for smart retriever turning, check intercom and telephone systems, check fire detection alarm system, check software from control panel, trouble shoot each single system.

1.6.6. BIANNUAL (TWO TIMES PER YEAR) FREQUENCY: Contractor shall perform the following biannually, check bolt tightening of bullet trap and integrity welds, check AHU intake/ gas fired furnace / exhaust in gallery through adjustment of grills and calibration as specified.

1.6.7. GENERAL MAINTENANCE FREQUENCIES:

1.6.7.1. Electric systems general maintenance Frequency

1.6.7.1.1. Check correct functioning of electric, ground, intercom, telephone systems, connections at panels Every week

1.6.7.1.2. Operations to eliminate situations of alarm and malfunctions of electric, intercom and telephone systems Every week

1.6.7.1.3. Check control panel electric/electronic

components, communication and amplification systems

Every Month

1.6.7.2. Lighting fixtures general maintenance Frequency

1.6.7.2.1. Check functionality of all lighting fixtures in firing gallery Every Month

1.6.7.3. Hot air generator general maintenance Frequency

1.6.7.3.1. Check fans Every Month

1.6.7.3.2. Visually check belts Every Month

1.6.7.3.3. Grease bearings (not sealed) Every 6 months

1.6.7.3.4. Check flat filters Every 2 weeks

1.6.7.4. Target carrier Frequency

1.6.7.4.1. Verify mechanical functioning of smart retriever turning and drive to the set point and the condition of railing carpentry.

Every Month

1.6.7.4.2 Verify alignment of carrier in each railing Every Month

1.6.7.4.3 Verify railing and pulley wear and belt/rope tension Every Month

1.6.7.4.4. Verify electronic control components. Every Month

1.6.7.4.5. Verify electric system. Every 6 months

1.6.7.4.6. Replace any damaged sections of the wood protective case Every 6 months

1.6.7.4.7. Replace rubber-neoprene target sheets and aluminum target carrier brackets.

Every 3 months

1.6.7.5. Air treatment system, AHU intake/gas

fired furnace/exhaust Frequency

1.6.7.5.1. Verify wear and tension of transmission belts Every Month

1.6.7.5.2. Verify electric motors efficiency and shaft bearings Every Month

1.6.7.5.3. Verify filters efficiency and change if necessary Every Month

1.6.7.5.4. Verify filter clogging control device Every Month

1.6.7.5.5. Verify electric control panels Every 6 months

1.6.7.5.6. Verify air supply conveyors orientation in order to have an air velocity over the firing block of 0.3m/”, h 0.4/1, 4/2.1 m

Every two weeks

1.7. Routine calls: COR receives all requests from customer. Contractors will perform service call upon notification from COR, contractor will respond within 8 duty hours or by the end of the next duty day for following systems/components:

1.7.1. Carriers

1.7.2. Ventilation system

1.7.3. CO detection system

1.7.4. CO2 detection system

1.7.5. Control panel for smart retriever

1.7.6. Intercom and telephone system

1.7.7. Audio and visual devices related to the access doors opening of firing gallery

1.7.8. Lighting system in firing gallery

1.7.9. Security door

1.8. EMERGENCY CALLS: An emergency is defined as any system/s operational or efficiency condition that impairs its capability to function as foreseen and which constitutes an immediate safety hazard to operating personnel or US Government property. Emergency service involves the correction of conditions that constitute an immediate danger to personnel, threaten property or require action to restore essential service. Emergency calls will be determined by COR.

1.8.1. THE CONTRACTOR MUST PROVIDE AND MAINTAIN CURRENT EMERGENCY:

contact numbers/communication means for Aviano AB. The contractor shall only respond to emergency calls placed by the COR or CO. The emergency contact numbers/communication means shall be provided by the Contractor to the CO and COR within 5 days of the award of the contract.

1.8.2. THE CONTRACTOR MUST PROVIDE EMERGENCY RESPONSE: within 2 hour for

Aviano AB, in order to troubleshoot and repair systems. This type of service must be guaranteed 24 hours a day, 7 days a week. If the restoration of the system to normal operation/reliability or a temporary interim repair is not feasible in a reasonable time (not to exceed 8 hours) the Contractor shall notify the Facility Manager. The COR shall be notified the first work day following the emergency response with details of the malfunction and/or inability to restore system’s function as well as any associated timeline for either a temporary or permanent repair. If the repair cannot be completed and the site is not safe the contractor must secure the area and immediately notify the COR and/or the CO.

1.8.3. THE CONTRACTOR SHALL REPLACE DEFECTIVE COMPONENTS: up to a maximum of Euro 200.00 per call (without COR’s approval). Nevertheless, the Contractor shall ensure that the aggregate amount of replacement components shall not exceed funds available on the contract. The Contractor must always inform the CO and COR, if part/s exceeds Euro 200.00, provide a cost estimate of the required material(s) and await for COR’s approval. All receipts must be kept and copies provided to the COR on a monthly basis, no later than the fifth working day of the following month.

2. SERVICES SUMMARY (SS): The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

2.1. OVERVIEW: This Services Summary (SS) is a summary of the minimum performance objectives and performance thresholds required by the government in contractor performance. The

Government reserves the right to inspect all services specified in the contract, and determine whether the performance objectives and goals are met.

2.1.1. THE ABSENCE OF ANY CONTRACT REQUIREMENT: from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision or clause of the contract including FAR clause 52.212-4, Contract Terms and Conditions- Commercial

Items, paragraphs (a) and (m).

2.1.2. SERVICES SUMMARY (SS) WILL BE USED: as the baseline to develop a QASP. The

QASP prescribes the objective in having the services, the goals of the multi-functional team, team members and their roles and responsibilities (to include the contractor performing the service), and how the multi-functional team will assess contractor performance and manage the contract to obtain efficiencies, improved performance, and cost savings throughout its life cycle.

2.1.3. SURVEILLANCE METHODS: may include customer complaints, periodic inspection, and inspections by the COR.

2.1.4. METHODS OF SURVEILLANCE: can change after contract award based on, but not limited to the following:

a. In accordance with the Quality Assurance Surveillance Program and any other form/s of Quality

Control (QC) that the government may deem appropriate.

b. Contractor performance – based on results of previous inspections.

2.2. SERVICE SUMMARY (SS) PERFORMANCE OBJECTIVES

Item

No.

Performance Objective Performance Threshold Remedies

1 Lead Abatement (Para

1.1, 1.1.1, 1.1.2, 1.1.3, 1.1.4, 1.1.5)

99% of the performance threshold must be performed. The contractor will be allowed to re-perform once, then if service still does not meet the required performance threshold it will be reported in the annual evaluation(CPARS). Non-performance is unacceptable since all the items listed in the PWS are critical items, therefore mission essential and they must be performed

IAW PWS.

Any service not performed within the required performance threshold will be reported in the annual evaluation (CPARS). Also, if service is not performed within the required timeframe, a percentage will be deducted from the monthly fee – the percentage deducted will be calculated by the CO.

2 Lead Sample Collection and Analysis (Para 1.2, 1.2.1, 1.2.2, 1.2.3)

99% of the performance threshold must be performed. The contractor will be allowed to re-perform once, then if service still does not meet the required performance threshold it will be reported in the annual evaluation (CPARS). Non-performance is unacceptable since all the items listed in the PWS are critical items, therefore mission essential and they must be performed

IAW PWS.

Any service not performed within the required performance threshold will be reported in the annual evaluation (CPARS). Also, if service is not performed within the required timeframe, a percentage will be deducted from the monthly fee – the percentage deducted will be calculated by the CO.

3 Disposal of Lead

Contaminated

Waste. (Para 1.3, 1.3.1)

99% of the performance threshold must be performed. The contractor will be allowed to re-perform once, then if service still does not meet the required performance threshold it will be reported in the annual evaluation (CPARS). Non-performance is unacceptable since all the items listed in the PWS are critical items, therefore mission essential and they must be performed

IAW PWS.

Any service not performed within the required performance threshold will be reported in the annual evaluation (CPARS). Also, if service is not performed within the required timeframe, a percentage will be deducted from the monthly fee – the percentage deducted will be calculated by the CO.

4 Scope of Firing Range

Maintenance. (Para

1.4., 1.4.1, 1.4.2, 1.4.3, 1.4.4, 1.4.5, 1.4.6, 1.4.7, 1.4.8, 1.4.9, 1.4.10)

99% of the performance threshold must be performed. The contractor will be allowed to re-perform once, then if service still does not meet the required performance threshold it will be reported in the annual evaluation (CPARS). Non-performance is unacceptable since all the items listed in the PWS are critical items, therefore mission essential and they must be performed

IAW PWS.

Any service not performed within the required performance threshold will be reported in the annual evaluation (CPARS).

Also, if service is not performed within the required timeframe, a percentage will be deducted from the monthly fee – the percentage deducted will be calculated by the CO.

5 Maintenance Schedule

(Para 1.5., 1.5.1, 1.5.2, 1.5.3, 1.5.4, 1.5.5, 1.5.6)

99% of the performance threshold must be performed. The contractor will be allowed to re-perform once, then if service still does not meet the required performance threshold it will be reported in the annual evaluation (CPARS). Non-performance is unacceptable since all the items listed in the PWS are critical items, therefore mission essential and they must be performed

IAW PWS.

Any service not performed within the required performance threshold will be reported in the annual evaluation (CPARS).

Also, if service is not performed within the required timeframe, a percentage will be deducted from the monthly fee – the percentage deducted will be calculated by the CO.

6 Services upon request

(Para 1.6., 1.6.1., 1.6.1.1, 1.6.1.2, 1.6.1.3)

99% of the performance threshold must be performed. The contractor will be allowed to re-perform once, then if service still does not meet the required performance threshold it will be reported in the annual evaluation (CPARS). Non-performance is unacceptable since all the items listed in the PWS are critical items, therefore mission essential and they must be performed

IAW PWS.

Any service not performed within the required performance threshold will be reported in the annual evaluation (CPARS).

Also, if service is not performed within the required timeframe, a percentage will be deducted from the monthly fee – the percentage deducted will be calculated by the CO.

7 Quality Control (Para 4., 4.1, 4.1.1, 4.1.1.2, 4.1.2)

99% of the performance threshold must be performed. The contractor will be allowed to re-perform once, then if service still does not meet the required performance threshold it will be reported in the annual evaluation (CPARS). Non-performance is unacceptable since all the items listed in the PWS are critical items, therefore mission essential and they must be performed

IAW PWS.

Any service not performed within the required performance threshold will be reported in the annual evaluation (CPARS).

Also, if service is not performed within the required timeframe, a percentage will be deducted from the monthly fee – the percentage deducted will be calculated by the CO.

2.2.1. PERFORMANCE OBJECTIVES: Performance objectives are based on the tasks identified in Paragraph 1, 2, 3, 4, of this PWS and establishes the criteria for inspections. The contractor’s performance will be assessed against these objectives. If the contractor fails to perform service, and fails to re-perform service satisfactorily or cannot re-perform due to frequency requirements, the COR will take appropriate actions.

2.2.2. PERFORMANCE THRESHOLDS: Performance thresholds have been established to identify the acceptable number of discrepancies found within related observation period, before a

Contract Discrepancy Report (CDR) is submitted. If the Contractor’s performance or lack thereof, exceeds the performance threshold established, the COR will submit a locally devised CDR to the CO.

The CO will take appropriate actions for unsatisfactory performance, in accordance with applicable paragraph/clauses of the contract governing inspection and acceptance services: 52.212-4.

2.2.3. PERFORMANCE EVALUATION: Performance of the service will be evaluated to determine whether it meets the performance threshold. Re-performance is the preferred method of correcting any unacceptable performance.

The contractor shall be also responsible to perform all other requirements of the PWS not listed in the

Service Summary.

2.3. CUSTOMER COMPLAINTS

2.3.1. DURING NORMAL DUTY DAYS: from 0800 – 1700, contractor manager/ Point of Contact

(POC) shall be available within 2 hours of COR notification to meet on the installation, to discuss unsatisfactory performance. Contractor shall also provide emergency phone numbers and POCs to respond to contractual requirements after 1700 hours and on weekends.

2.3.2. CUSTOMER WILL INFORM THE COR: of unsatisfactory performance. If the Quality

Control Inspector (QCI) disagrees with the complaint after investigating work site, he/she will inform the COR of the reason it is being disputed.

2.3.2.1. UPON NOTIFICATION OF DISPUTED COMPLAINT: the COR will conduct an investigation to determine the validity of the complaint. If the COR determines the complaint as invalid, he/she will document the written complaint with the findings and notify the customer or functional area POC. The COR will retain the annotated copy of the written complaint for his/her files. If after investigation the COR determines the complaint as valid, the COR will inform the QCI, who shall initiate corrective action and return the written customer complaint with annotated corrective action to the COR (Further disagreements shall be brought to the attention of the contract administrator and /or the CO). The complaint shall be filed for monitoring future discrepant services.

2.4. RE-PERFORMANCE OF SERVICES

2.4.1. RE-PERFORMANCE: shall be considered satisfactory when all required tasks have been accomplished for each scheduled cleaning within the following guidance:

FREQUENCY OF TASK SATISFACTORY

RE-PERFORMANCE

More Frequent Than Once A Day

Requirements

Accomplished prior to the next scheduled cleaning time of the same day of failed performance.

Daily Requirements Accomplished the same day of failed performance.

Weekly Requirements Accomplished within two (2) duty days of failed performance.

Monthly Requirements Accomplished within one (1) week of failed performance.

Quarterly Requirements (Every 3 months) Accomplished within two (2) weeks of failed performance.

Semi-Annually (two times a Year)

Requirements

Accomplished within one (1) month of failed performance.

SPECIFIC TASK SATISFACTORY RE-PERFORMANCE

Lead abatement cleaning of range surfaces, including (lead analysis tests must below the threshold of 200 micrograms per square foot, 2152 micrograms per square meter, or 21.52 micrograms per 100 square centimeters)

Accomplished within (1) day of failed performance

Specific Firing Range Maintenance

Accomplished within one (1) day of failed performance.

Maintenance Schedule (all routine frequencies cleanings)

Disposal of lead Contaminated Waste

Accomplished the same day of failed

Lead Sample Collection and Analysis

2.4.2. FOR CUSTOMER COMPLAINTS: the QCI shall inform the COR of date & time of anticipated corrective action (re-performance).

2.5. REPEATED DEFICIENCIES: Upon a repeated performance deficiency, the value of the non-conforming service shall be deducted from contractor invoice.

3. GOVERNMENT FURNISHED SERVICES

3.1. THE GOVERNMENT WILL PROVIDE ACCESS: to existing/commonly available utilities to include electricity and water for the contractor’s use in executing requirements of this PWS.

3.2. THE GOVERNMENT WILL NOT MAKE ALTERATIONS: to existing utilities systems to specifically supply the contractor with their utility needs. If utilities are not available, the contractor shall provide the required utility to perform service.

4. CONTRACTOR FURNISHED PROPERTY/SERVICES

4.1. KEY CONTROL PROGRAM: The contractor shall establish and implement a key control program to ensure keys issued by the government are not lost, misplaced, used by unauthorized personnel or duplicated. The contractor shall control access to all government-provided lock combinations to prevent unauthorized entry. In the event keys, locks or combinations are compromised due to contractor negligence, the government will replace the affected system and the cost deducted from the monthly payment due to the contractor.

4.2. CONTRACTOR FURNISHED EQUIPMENT: The contractor’s equipment shall be of commercial quality, size and type suitable for accomplishing the various phases of work specified. All electrical equipment shall be IAW with all European (CE) laws and norms. The contractor shall prevent the operation or attempted operation of electrical equipment, or combinations thereof, which require power exceeding the capacity of existing building circuits. The CO or COR may inspect the contractor’s equipment and tools at any time and direct the removal of any improper or unsafe equipment and tools. These items shall be removed from the job site and replaced with satisfactory equipment at no additional cost to the government.

5. GENERAL INFORMATION

5.1. QUALITY CONTROL:

5.1.1. QUALITY CONTROL PLAN: The contractor shall develop and maintain a Quality Control

Plan (QCP) to ensure services are performed IAW this contract, applicable laws and regulations and commercial practices. The plan shall implement quality control procedures to identify, prevent and ensure non-recurrence of defective services. Quality control procedures should present all aspects of quality control to include the responsibility for surveillance, description of records to be kept and corrective actions to be taken to correct unsatisfactory performance. As a minimum, the contractor shall develop quality control procedures addressing the areas identified in Paragraph 5 of the PWS. A copy of the contractor's QCP shall be submitted with the bid proposal. Proposed changes to the plan shall be provided to the CO for approval prior to implementation. The plan shall include, but is not limited to:

5.1.1.1. METRICS: containing information on the type, quantity, timeliness and quality of services performed. Metrics objectively depict effectiveness in meeting contract requirements and goals, and specify the actions the contractor will take to identify, correct, and prevent the recurrence of defects.

The CO reserves the right to request the contractor to change type and format of metrics if the metrics provided do not objectively and effectively reflect actual quantity, timeliness, and quality of the services performed. Metrics need to be submitted to the COR on a monthly basis no later than the fifth working day of the following month.

5.1.1.2. AN INSPECTION SYSTEM: covering all the services listed in this PWS. It must specify areas to be inspected, frequency of inspections to be accomplished and the title and name of the individual(s) to perform the inspections.

5.1.1.3. IDENTIFICATION: (in the form of names and titles) and clearly defined authority of key personnel in the contractor's organization, to include, but is not limited to, the Contract Manager

(CM), Quality Control Inspector (QCI) and alternates. This may be in the form of an organizational chart.

5.1.1.4. CONTRACTOR REPRESENTATIVES: During the days of the scheduled services the

QCI shall be available within one (1) hour during normal duty hours to meet with the COR to discuss service matters. During non-service periods the contractor QCI shall be available within 1 day to discuss problems and issues. The CM and QCI contact information shall be provided to the CO and

COR upon contract award. The CO and COR shall be notified in writing within 5 working days when changes in the personnel and/or contact information occur. The contractor shall provide points of contact and phone numbers to discuss urgent and emergency issues after 1800 hours and on weekends.

5.2. QUALITY ASSURANCE: The government will periodically evaluate the contractor’s performance by appointing a COR(s) to ensure services are received. The COR(s) will evaluate the contractor’s performance through 100% inspections of the contractor's quality control program. Lead analysis tests results performed by the U.S. Air Force will also be an important inspection tool used for quality assurance. The COR(s) may inspect and rate each task as acceptable or unacceptable. If the

COR(s) determines an unsatisfactory performance, the COR(s) will document the written discrepancy and notify the QCI. The QCI will sign and return the inspection sheet indicating an agreement or non-agreement to re-perform the service. The discrepancy shall be filed for monitoring future recurring performance. If the QCI challenges the validity of the discrepancy even after the COR(s) determines its validity, the QCI shall notify the COR and the CO shall make the final determination.

5.2.1. RE-PERFORMANCE: The contractor will be given the opportunity to correct or re-perform tasks not performed or found unacceptable. The QCI shall inform the COR of the date/time of the corrective action or re-performance. Re-performance shall be considered satisfactory when all tasks have been accomplished according to the PWS and within the following guidance: (See Item 2.4.1 for specific/ frequency of tasks).

5.3. GOVERNMENT REMEDIES: The CO will apply monetary deductions for services not re-performed satisfactory or for unacceptable trends of re-performance indicating an ineffective contractor QCP.

5.4. PERFORMANCE EVALUATION MEETING: The contractor’s Contract Manager (CM) may be required to meet with the CO, Contract Administrator (CA), COR or other government personnel as necessary. The contractor may also request a meeting with the CO when the contractor believes such a meeting is necessary. Meeting minutes shall be recorded and signed by the CO, and included in the contract file.

5.5. REGULAR HOURS OF OPERATION: Unless otherwise approved by the CO, the Contractor must schedule all services required by this contract between 0700 and 1700, Monday thru Friday. For emergency calls, Monday thru Friday from 17:00 until 07:00, Saturday, Sunday and Holidays, 24 hours 7 days per week.

5.5.1. HOLIDAYS: At the beginning of each calendar year the CO will provide an updated list of

American and Italian Holidays. The contractor shall not perform services on the listed American and

Italian holidays unless otherwise waived by the COR or the CO. American holidays falling on a

Saturday are observed on the previous Friday. American holidays falling on a Sunday are observed on the following Monday.

AMERICAN HOLIDAYS

New Year’s Day, January 1, Friday preceding or the Monday following

Martin Luther King’s Birthday, 3rd Monday in January President’s Day, 3rd Monday in February

Memorial Day, Last Monday in May Independence Day, July 4, Friday preceding or Monday following Labor Day, First Monday in September

Columbus Day, 2nd Monday in October Veteran’s Day, November 11 Thanksgiving Day, 4th Thursday in November

Christmas Day, December 25, Friday preceding or Monday following

ITALIAN HOLIDAYS

New Year’s Day, January 1 Epiphany, January 6 Easter Monday

Liberation Day, April 25 Italian Labor Day, May 1 Republic Day, June 2 Assumption Day, August 15 (Mid-Summer Holiday) All saints Day, November 1 Immaculate Conception, December 8

Christmas Day, December 25 Saint Stephen Day, December 26

5.6. LANGUAGE PROFICIENCY: Contractor’s QCI must be able to read, write, speak and understand the English language sufficiently to facilitate the performance of this PWS. All written correspondence from the contractor shall be in English.

5.7. ALCOHOL AND DRUGS: The consumption of and/or being under the influence of alcohol (to include smelling of alcohol) or drugs while on duty is strictly prohibited. At the direction of the CO, contractor personnel found or suspected to be under the influence of alcohol or drugs during duty will be immediately suspended from duty and a qualified replacement provided immediately at no additional cost to the government.

5.8. HYGIENE: All contractor personnel shall maintain personal cleanliness and hygiene.

5.9. SAFETY: The contractor shall ensure all personnel engaged in the performance of this contract observe all Air Force and host country laws and regulations concerning safety, in particular IAW DL

81/08, Italian Law Decrees 81-2008, and 106-2009. Safety or personal protective equipment violations shall result in suspension of work until violation(s) are corrected, at no cost to the US

Government. The contractor may also be liable for penalties assessed on such delays. The contractor shall display warning signs in areas where the performance of their duties may cause hazards to any personnel in the area. In case contractor personnel or customers are injured or government assets are damaged, the contractor shall promptly inform the COR who, in turn, will inform the 31 FW/SEG and 31 CONS/LGCC. In case injuries are life threatening, the contractor shall contact 31 FW/SEG immediately.

5.10. TOXIC AND HAZARDOUS MATERIAL/CLEANING SOLUTIONS: The contractor shall identify, transport, use, store and dispose of all toxic and hazardous material and cleaning solutions IAW all Italian laws and norms. The contractor shall submit to the CO and QAP for approval a list of all toxic and hazardous materials and cleaning solutions to be used in the performance of this contract no later than the pre-performance conference. The contractor shall provide a copy of the Control of Substances Hazardous Health (COSHH) safety data sheet or Material

Safety Data Sheets (MSDS) and risk assessment for each material or solution. Once approved, requests for changes shall be submitted to the CO and QAP for approval prior to implementation. The Government reserves the right to disapprove the use, storage or disposal of any items on the list at any time, even if the item has been previously approved at no additional cost to the government.

5.11. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER: This service is essential and must be performed during declared crisis, in accordance with the Appendix E of this

PWS. This may include required services during weekend and after normal duty hours. The

Contractor shall be notified as soon as practicable prior to the required service, but not less than 24 hours.

5.12. ENVIRONMENTAL CONTROLS: The contractor shall be knowledgeable of and comply with all applicable EU, Italian and Local laws, regulations, and requirements regarding environmental protection. If host nation and federal standards differ in tolerance, follow the more stringent regulation. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

6. APPENDICES.

A. (1) (2) Facility List/Estimated Workload Data

B. Frequency Standards

C. Floor Plan

D. Rubber Tile Floor Specs

E. Performance of Services During Crisis Declared by the National Command Authority or

Overseas Combact Commander

APPENDIX A (1)

FACILITY LIST/ESTIMATED WORKLOAD DATA

Bldg 1433 Indoor firing range (12 Firing Points) (25 Meter range)

AREA NAME

FLOOR TOTAL;

Sq METERS

HEIGHT TO BE

CLEANED

METERS

REMARKS

FIRING POINTS

52.5

2.2 21 firing points, ceiling and 16 dividers will be serviced

FIRING

PLATEFORM 1

2.8

Ceiling will be serviced FIRING BAY 1 445 3.3 Clean up to 3.3 meters

BULLET CATCH 1 110 2.8 Top section will be serviced

Air Ventilation Exhaust Unit Right

QUANITY DESCRIPTION SIZE

16 ea.

Series 400 Pleated Air Filter

AEROSTAR Pleated Air Filter Size: 24x24x2 Metric: 593.86mmX 593.86mm X 44.45mm

16 ea. Galvanized Steel Frame ASHRAE Cartridge 65

16 ea

High Efficiency Particulate Air (HEPA) Filter Efficiency:

99.99% on .3um/ Gasketed on upstream face

ASTROCEL HCX HEPA Filter Part No: 15A20H1T2A0 (550-205-005) Size: 24x24x11.5

3 ea Notched V- Belt Size: BX-83

Air Ventilation Exhaust Unit Left

QUANITY DESCRIPTION SIZE

24 ea.

AEROSTAR Pleated Air Filter Size: 24x24x2 Metric: 593.86mmX 593.86mm X 44.45mm

24 ea.

Galvanized Steel Frame ASHRAE Cartridge 65% Efficiency Size: 24x24x12

24 ea

High Efficiency Particulate Air (HEPA) Filter Efficiency:

99.99% on .3um/ Gasketed on upstream face

ASTROCEL HCX HEPA Filter Part No: 15A20H1T2A0 (550-205-005) Size: 24x24x11.5

5 ea Notched V- Belt Size: 5VX1080

APPENDIX A (2)

Air Ventilation Heating unit on the Left

Unit Info: Manuf: RUPP Air Systems Model: RAM 33 / Unit has motor and fan greasable bearings

QUANTITY DESCRIPTION SIZE

20 ea.

AIRGUARD Pleated Air Filter Size: 20x25x2 Metric: 495mm X 622mm X 44mm

5 ea.

Size: 16x25x2 Metric: 406mm X

4 ea. Notched V-Belt Size: 5VX630

Air Ventilation TRANE Rooftop Unit

Model No: WKD063C000AA Serial No: R20100134D R-22

1 ea.

Size: 20x25x2 Metric: 495mm X 622mm X 44mm

3 ea. Disposable Filters Size 16x25x1 1 ea. V-Belt Size: A-44

FACILITY LIST/ESTIMATED WORKLOAD DATA

Air Ventilation Heating unit on the Right

Unit Info: Manuf: RUPP Air Systems Model: RAM 30 / Unit has motor and fan greasable bearings

20 ea.

Size: 20x25x2 Metric: 495mm X

2 ea. Notched V-Belt Size: 5VX530

APPENDIX B

FREQUENCY STANDARD

LEAD ABATEMENT CLEANING, LEAD SAMPLE COLLECTION ANALYSIS, and DISPOSAL

OF HAZARDOUS WASTE

(Complete in 5 days)

TASK FREQUENCY

HEPA Vacuum Range surfaces to include floors, walls, firing point dividers, baffles, ceilings, doors windows, bullet catch, and mats.

Every 2 months

Water/Solution Cleaning of Range Surfaces. Perform deep cleaning.

Every 6 months

Air Ventilation Abatement. Perform Complete Air Handler Unit cleaning.

Every 2 months

Disposal of Lead Contaminated Waste properly, exp.

Water/solution, old filters, vacuum debris, associated supplies and other debris, and items contaminated with lead.

Empty Bullet Traps and dispose as hazardous waste IAW with Italian laws.

Every 6 months

Remove Bullets from Ballistic Material Every 6 months

Lead Sample Collection and Analysis. Results must meet a surface standard of less than 200 micrograms per square foot, 2152 micrograms per square meter, or 21.52 micrograms per 100 square centimeters

AIR VENTALATION PREVENTIVE MANTENANCE AND REPAIR

(Complete in 5 days)

TASK FREQUENCY

Replace Series 400 Pleated Air Filters Every 2 months

Replace Galvanized Steel Frame Cartridge Filters Every 4 months

Replace High Efficiency Particulate Air (HEPA) Filter Efficiency: 99.99%

Every 4 months

Replace Filters on Package Unit Every 4 months

Inspect and correct Rate of Air Flow and exchange Every 2 months

Perform Air Ventilation Preventive Maintenance and Repair on all ventilation components, to include motor, all drive belts, tightening bolt, and replace components as required exp. Replacing worn belts.

APPENDIX C

FLOOR PLAN

APPENDIX D

Rubber Tile Floor Specs

Rubber safety floor for shooting ranges

An industrial rubber flooring, thickness of 30 mm, made of a homogeneous mixture of natural and synthetic rubber; vulcanizing and stabilizing minerals and colored pigments, suitable for loose-lay installation, with certification CE 0987-cpd-66.

TILE SIZE MM 500X500

THICKNESS MM 30

SURFACE smooth or round

BACK loose-lay installation

WEIGHT 37 Kg/SQM metersmeters COLOR Black

APPENDIX E

PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER

Essential services must be provided in accordance with the following section of the Performance

Work Statement:

1.5.1. TARGET CARRIER: Functionality of entire system to include the wood protective case. Ensure proper mechanical/electrical operation.

1.5.2. AIR TREATMENT SYSTEM, AHU INTAKE/GAS FIRED FURNACE/EXHAUST:

Functionality of entire system. Ensure proper mechanical/electrical operation.

1.5.3. CARBON MONOXIDE & CARBON DIOXIDE DETECTION SYSTEM: Monthly verify detectors efficiency located over the firing blocks and control panel located in the control cabin. Calibrate and reset to certified value.

1.5.4. LIGHTING SYSTEM: All light fixtures of firing galleries, lights over targets including maintaining (fixed/movable). Maintain 914 to 1076 lux (85 to 100 foot-candles) measured 1200 millimeters (47 inches) above the range surface at the target face at all distances. IAW with

Engineering Technical Letter (ETL) 11-18 Small Arms Range Design and Construction Dated 19

Apr 2011 (AF Regulation). Maintain a minimum of 200 lux in the firing director’s control booth.

Maintain a minimum of 300 lux in each firing point on the firing line and a minimum of 100 lux on the backstop IAW D.T./P1 2005

1.6.1. DAILY FREQUENCY: CONTRACTOR WILL PERFORM THE FOLLOWING

TASK BEFORE THE BEGINNING OF DAILY OPERATIONS: check infrastructure general systems and equipment check air ventilation, intake / exhaust, check lighting, carbon monoxide, and carbon dioxide detection equipment, check fire extinguishers expiration dates and pressure, check for damage or deformation of floor rubber covering to avoid ricochet of bullets.

1.6.2. CONTRACTOR WILL PERFORM THE FOLLOWING TASKS: before the end of daily operations, if firing operations have been conducted during the day:

- Activate washing and vacuum for a fast wash up of firing gallery to remove or reduce contaminants for the following maintenance operations.

- Collect bullet cases in firing cabin area and stock in specific containers.

- Clean rubber floor covering the first section of firing gallery with wet non-metallic brushes, or using an approved type of machine equipped with a blast-proof motor to remove the un- burnt dust.

- Clean the lateral walls covering the first section of the firing gallery with wet non-metallic brushes or using an approved type of machine with a blast-proof motor to remove the un- burnt dust.

- Check the condition of the rubber floor covering the first section of the firing gallery and remove all bullets. Replace damaged tiles as needed due to firing or wear.

- Check the condition of sound management tiles throughout firing range. Inspect for bullet holes or wear due to firing operations. Replace worn tiles as needed.

- Check functioning of all system including the bullet trap.

NOTE: This includes general, minor repairs of belts/ropes on the pulley system (target carrier), replacement of bulbs in the firing line and firing bay (lighting system) and replacement of fuses

(Air Treatment System).