Atch_1,_PWS_DEICER_FAC_Revised_Version.doc

Attachment 1

Performance Work Statement

FA5613-18-Q-XXXX/0001

PERFORMANCE WORK STATEMENT

FOR

PREVENTIVE MAINTENANCE, SAFETY INSPECTION AND REPAIR OF

DE-ICER FACILITY,

RAMSTEIN AB GERMANY

16 Nov 2017 Table of Contents

Section Number and Title Page Number

1.0. Description of Services

2.0. Services Summary

3.0. Government Furnished Property and Services

4.0. Appendices

A. Estimated Workload Data Per Year

B. Current Equipment List

PERFORMANCE WORK STATEMENT (PWS)

FOR

MAINTENANCE, SAFETY INSPECTION AND REPAIR OF DE-ICER FACILITY

1.0. DESCRIPTION OF SERVICES. The contractor shall provide all material, tools, supplies, equipment, labor, management, and transportation necessary to perform preventive maintenance (PM), safety inspections and repairs of Deicer facility pumps, storage tanks, Supervisory Control and Data Acquisition (SCADA) System and dispensing systems at building 2325 on Ramstein Air Base in a manner that shall ensure safe and continuous operation. Every aspect of the service of Deicer facility pumps, storage tanks, SCADA System and dispensing systems shall be performed in accordance with (IAW) the standards set forth in this PWS.

1.1. BASIC SERVICES. The contractor shall perform maintenance annually and repair all installed pumps, storage, SCADA System and dispensing systems listed in Appendix B, Deicer facility system listing. The contractor shall perform all inspections, maintenance, routine and emergency repair service calls. The equipment to be maintained and repaired includes all related system detection devices, system control panels and wiring up to the facility main fire alarm system. The systems shall not be changed or modified. The contractor shall maintain and repair all facility pumps, storage tanks, SCADA system and dispensing systems IAW manufacturer’s instructions and regulations and standards listed in paragraph 1.9.

1.2. PREVENTIVE MAINTENANCE. The contractor shall create a log book to be maintained at the facility to capture preventive maintenance records of all installed pumps, storage tanks, SCADA System and dispensing systems at time of award and annually thereafter, no later than 01 October of each year. Contractor shall send a proposed work schedule to the Contracting Officer Representative (COR) within five business days from award. The contractor shall perform operational tests and repairs on all Deicer systems IAW manufacturer’s instructions or the regulations and standards listed in paragraph 1.9. of the PWS and all required safety regulations within Unfallverhuetungsvorschrift (UVV), whichever is more stringent.

1.3. ROUTINE REPAIR CALLS (Monday – Friday and US Federal Holidays). The Contracting Officer (CO) or COR will notify the contractor of repairs to be made from the discrepancy reports resulting from the inspections made by the contractor or customer service calls. The contractor shall report to the work location no later than one business day (24 hours) after notification of malfunction. A detailed cost estimate shall be submitted by the contractor within five business days and be broken out into type of system malfunction, description of work, parts needed.. The contractor is not entitled to payment for the cost estimate. The contractor shall commence and complete repair work no later than one business day after receiving written permission or as scheduled with the CO or COR after receiving the required parts from the manufacturer. When required parts are not available, the contractor shall notify the COR in writing (e-mail is acceptable) the next business day it is discovered. The contractor shall provide written documentation (for example, a letter/e-mail from the parts manufacturer) to the CO or COR explaining any delays in delivery of the parts. All invoices for the repair work shall be annotated with a phone number, date, time of repair, labor hours, parts, and type of system malfunction and description of work.

1.4. EMERGENCY REPAIR CALLS (Monday – Sunday and US Federal Holidays and German Federal Holidays: 24 Hours). The CO or COR will notify the contractor if repairs are to be made based on customer service calls. The contractor shall provide 24-hour emergency with a (3) three hour response time to include all US and German Holidays. Once the problem is diagnosed, the contractor shall immediately inform the CO or COR about repairs needed and submit an estimated overall cost estimate broken out into parts needed, labor hours, type of system malfunction, and description of work. Upon receiving approval from the CO or COR to make the needed repairs, the contractor will have 24 hours to complete the work. If required parts are not on hand, the contractor shall submit in writing to the COR stating the amount of time needed to receive the required parts to complete the repair. All invoices for the emergency repair work shall be annotated with call number, date and time of repair service call, parts, type of system malfunction and description of work.

1.5. PARTS AND MATERIAL. The contractor shall be reimbursed for all costs of parts and material needed for repairs for which proper approval has been obtained by the CO or COR. A copy of the manufacturer/wholesaler’s invoice shall be attached to the applicable invoice as proof of the amount paid. Reimbursement is limited to the net price of the parts listed. Parts to be used are of original manufacturer or equivalent.

1.6. SUBMISSION OF SCHEDULES AND REPORTS. The contractor shall furnish a Maintenance Schedule Plan in English to the COR from the 786 CES/CEOES, Service Contract section Bldg 502, Ramstein AB within five business days before performance of service. The plan shall include: date, time and type of service to be performed. The contractor shall also include in the inspection report, the year in which tank (Overflow tank) inspection is required.

1.6.1. DEVIATIONS TO SCHEDULE. In the event the contract schedule must be modified for a specific inspection, the contractor and building point of contact (POC)/alternate must agree on the change and in turn must notify the COR of the change in writing. The contractor shall submit any deviations in scheduling to the COR before the date originally scheduled.

1.6.2. CONTRACTOR MANPOWER REPORTING. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the PM, safety inspections and repairs of Deicer facility pumps, storage tanks, SCADA System and dispensing systems via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

1.6.3. USES and Safeguarding of Information. Information from the secure website is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

1.6.4. USER Manuals. Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

1.7. GENERAL INFORMATION.

1.7.1. QUALITY

CONTROL. The contractor shall have a quality control program to ensure services are performed in accordance with manufacturer’s instructions or the regulations and standards listed in paragraph 1; whichever is more stringent. The contractor shall have procedures to identify and prevent defective services from reoccurring. As a minimum, the contractor shall have quality control procedures that address the areas identified in section 2.0, Services Summary. The contractor shall designate a quality control inspector and provide the name, work address, and a number that can be reached during normal business hours, and after hours to the COR and CO no later than ten business days after contract is awarded. The contractor shall submit a copy of his quality control plan to the COR and CO no later than ten business days after contract is awarded.

1.7.2. HOURS OF OPERATION. The contractor shall coordinate all work to be accomplished IAW the contract and with the building custodian for the facility to be maintained and repaired.

Emergency repairs may be required during non-business or off-hours , Monday through Sunday including holidays. Business hours are 0700-1600, Monday-Friday. The time for maintenance and repairs to be performed shall be coordinated with the COR, 786 CES/CEOES before any work is scheduled.

List of U.S. Holidays:

1.

January 1st

- New Year’s Day

2.

3rd Monday in January

- Martin Luther King’s Day

3.

3rd Monday in February

- Washington’s Birthday

4.

Last Monday in May

- Memorial Day

5.

July 4th

- Independence Day

6.

1st Monday in September

- Labor Day

7.

2nd Monday in October

- Columbus Day

8.

November 11th

- Veteran’s Day

9.

4th Thursday in November

- Thanksgiving Day

10.

December 25th

- Christmas Day

Note:

When the holiday is on a Saturday, the preceding Friday will be the U.S. Holiday.

When the holiday is on a Sunday, the following Monday will be the U.S. Holiday.

List of German Holidays:

1.

January 1st

- New Year (Neujahr)

2.

Karfreitag

- Good Friday

3.

Ostermontag

- Easter Monday

4.

May 1st

- Labor Day (Tag der Arbeit)

5.

Himmelfahrt

- Ascension Day

6.

Pfingstmontag

- White Monday (7th Monday after Easter Monday)

7.

Fronleichnam

- 2nd Thursday after Ascension Day

8.

October 3rd

- Day of German Unity

9.

Reformationstag- October 31 (only in 2017)

10.

November 1st

- All Saints Day

11.

December 25th-26th

- Christmas

1.8. PERSONNEL.

1.8.1. CONTRACTOR PERSONNEL. At least one individual per work team shall be able to understand and speak a minimum level of conversational English (able to satisfy minimum courtesy requirements and maintain very simple face-to-face conversations on familiar topics and have sufficient comprehension to read very simple written material). The contractor shall provide a list of names including passport number of all the people working under this contract to the CO and COR. Any required changes to this listing shall be submitted in writing to the CO or COR ten days prior to the change taking effect.

1.8.2. SECURITY REQUIREMENTS. All personnel employed by the contractor in the performance of this PWS and any representative of the contractor entering the Government installation shall abide by all security regulations of the installation and obtain a Polizeiliches Fuehrungszeugnis in order to register at the Pass Office for a base pass. Citizens from certain countries are currently banned from entering U.S. installations; Security Forces maintains a list of these banned countries. This includes individual contractor employees, therefore any contractor employee who is a citizen of one of these countries will not be allowed to access the installation. The list of excluded countries is subject to change without modification or amendment of the PWS or contract.

1.8.3. ACCESS TO FACILITY AREA. Access to facility area must be coordinated with the COR at 06371-47-6919. The facility area requires a notification through the COR to the building custodian at least one week prior to the starting date to allow time for coordination. The following building is in a secure and restricted area:

RAB

Bldg. 2325

1.8.4. PERFORMANCE OF SERVICES DURING MILITARY EXERCISES OR OPERATIONS. Work stoppages may occur during the execution of this PWS due to military exercises or operations. During these times, access to areas supporting the exercise or operation may be curtailed or not allowed. During scheduled and unscheduled exercises or operations, the contractor shall be prepared to move to other work locations or suspend operations at no additional cost to the Government.

1.9. APPLICABLE GUIDANCE. The following list of regulations is the bare minimum requirements to which the contractor shall comply. Regulations may be added or deleted from this list.

a. DIN 31051 b.

DIN EN 13306

c.

Documentation as required in DIN EN 13460 Wasserhaushaltsgesetz §19

(Fachbetrieb zur Wartung und Reparatur) d.

VDE 0100

e.

VDE 0701/2

f.

BG Richtlinien h.

VAwS Rheinland Pfalz i.

Merkblatt ATV-DV WK 780 j.

Merkblatt ATV-DV WK 785 k.

Merkblatt ATV-DV WK 786 l.

DIN Normen fuer Behaelter, Rohrleitungen und Stahlbau

1.9.1. CONFORMANCE with Environmental Management Systems. The contractor shall perform work under this contract consistent with the relevant environmental policy and objectives identified in the installation Environmental Management System (EMS) applicable for your contract. The contractor shall perform work in a manner that conserves water, energy and other resources to the maximum extent feasible and ensure minimum production of waste as possible, giving preference to recycling and reutilization opportunities. Furthermore, the Contractor shall give preference to less toxic materials whenever available and still reliable for their work. In the event an environmental nonconformance or noncompliance of host nation and USAF environmental laws and regulations associated with the contracted services is identified, the contractor shall take corrective and/or preventative actions. In the case of a noncompliance, the Contractor shall respond and take corrective action immediately. In the case of a nonconformance, the Contractor shall respond and take corrective action based on the time schedule established by the EMS Coordinator. In addition, the Contractor shall ensure that their employees are aware of the EMS on base and how these requirements affect their work performed under this contract.

All on-site contractor personnel shall receive the installation EMS awareness level information.

The contractor shall perform all work in accordance with applicable German and US Air Force environmental laws, regulations and operating standards, including but not limited to the Final Governing Standards (FGS) for Germany. The contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this contract.

2.0. SERVICES SUMMARY (SS). The SS provides information on contract requirements and the expected level of the contractor’s performance. The contract service requirements are summarized in performance objectives. The performance threshold briefly describes the acceptable levels of service required for each requirement. These thresholds are critical to mission success. During the first thirty days of the contract, two errors on each –performance objective will be allowed in an effort to overcome normal phase-in problems (this applies when there is a change of contractor only).

Performance Objective

SS-1 Perform Preventive Maintenance:

All systems are properly maintained in accordance with the PWS. All schedules, reports, and other documents submitted accurately and in time.

SS-2 Perform Routine Repairs:

Responds to notification for routine repair within 24-hours; provides detailed cost estimate within five working days after permission from the COR to perform the repair is received. Parts used are of original manufacturer or equivalent. All schedules, reports, and other documents submitted accurately and on time.

SS-3 Perform Emergency Repair:

Responds to notification for emergency repair within 3 hours; and work completed within 24 hours after approval. Parts used are of original manufacturer or equivalent. All reports submitted accurately and in time.

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1 . UTILITIES. The Government will furnish electricity in the performance of services in this contract. The Government is not responsible for furnishing adaptors for connecting contractor-furnished equipment to Government-furnished utilities.

3.2 . DAMAGE TO GOVERNMENT PROPERTY. The contractor shall report all damages to U.S. Government property within 1 hour after occurrence to the COR (480-6919). The contractor shall be responsible for reimbursing the U.S. Government no later than 30 calendar days of receipt of claim for all costs associated with damages to U.S. Government property in the performance of services in this contract.

4.0

. APPENDICES.

A. Estimated Workload Data

B. Current Equipment List

Appendix A

ESTIMATED WORKLOAD DATA PER YEAR

ESTIMATED QUANTITY

(average of 5 hours per call)

Appendix B

CURRENT EQUIPMENT LIST