Questions and Answers.pdf

Statements and Answers:

Statements from potential Contractors in red and answers down below.

1. PWS 21 c : Furnish printed or electronic system manager literature describing program, operator instructions, keyboard templates, reference cards, an on‐line HELP feature, listing of menus.

Literature should be in sufficient enough detail that any person with reasonable computer knowledge can operate the program. Literature should be indexed for an reference. Literature must be in English and German.

‐ Please note that the help files in the system are in English only and not in German

2. PWS 4.1 c: Phase III, completed NLT 60 calendar days after contract award: Establish and provide step‐by‐step “how to” complete USAFE Form 591 (Record of Exceptions to Regular Pay and Attendance) and supporting documents training pamphlets/guides for employees/supervisors/timekeepers. (No more than 2 pages and must be in English and German) Delivery of printed literature. (Must be in English and German) ‐ Please note that the training pamphlet you would like us to produce which is to be of no more than two pages will only be in English but can provide it in Word format so you can edit and translate it in to German.

3. PWS 5.1: The contractor will host the subject payroll services program on a dedicated physical server reserved solely for ~650 52 FW LN Employees. The physical server must include the following software and licenses at a minimum: Microsoft Office Professional, Adobe, WinZip Pro, and any/all software and licenses to run the payroll service program/applications (to be further defined).

‐ Please note just to clarify on this point we only offer the Microsoft Azure as a cloud hosting platform for the system we offer and does not include Microsoft Office Professional, Adobe, WinZip Pro, We do provide all of the licences which enable you to use the system, which are stated in the quote. The system can be accessed via a PC, tablet or mobile as its web based.

Answers:

1. and 2. Since the program we use to actually flow our payroll is strictly in the English version, we can concur with the requested change concerning the language requirements.

3. On the cloud concept: As long as it can be guaranteed that the cloud platform is stable and can handle the number of users we have listed in the PWS, we could also agree to this change.