UK Wash PWS Draft 03 March 2026.pdf

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PERFORMANCE WORK STATEMENT

(PWS) FOR AIRCRAFT WASH

SERVICES

Royal Air Force (RAF) Mildenhall, United Kingdom

03 March 2025

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TABLE OF CONTENTS

PARA TITLE HEADING PAGE #

1.0 DESCRIPTION OF SERVICES 3

1.1 GENERAL CONTRACTOR RESPONSIBILITIES 3

1.2 – 1.4 AIRCRAFT WASH SERVICES, AIRCRAFT LUBRICATION AND POST WASH

COMPLETION

3-4

1.5 WASH SCHEDULING 4

2.0 CONTRACTOR MANAGEMENT CONTROL SERVICES 5

3.0 GOVERNMENT SERVICES 5

4.0 CONTRACTOR REQUIREMENTS / PERSONNEL 6

5.0 – 6.0 SECURITY REQUIREMENTS AND SECURITY REPORTING 7

7.0 ENVIRONMENTAL COMPLIANCE 8

8.0 CONTRACTOR TRAINING 8

9.0 SAFETY REQUIREMENTS 9

10. QUALITY CONTROL 9

11. FOREIGN OBJECT DAMAGE PREVENTION 9

12. CONTRACTOR INCIDENT REPORTING 9

13. CONTRACTOR FURNISHED EQUIPMENT AND RESOURCES 10

14. GOVERNMENT FURNISHED PROPERTY AND EQUIPMENT 10

15. HOURS OF OPERATION 11

16. PERFORMANCE OF SERVICES, LABOR STRIKES OR CONTRACT DEFAULT 11

17. NON-PERSONAL SERVICES 11

18. CONTRACTOR MANPOWER REPORTING 11

19. SERVICE SUMMARY 12

APPENDIX-I ABBREVIATIONS AND ACRONYMS 13

APPENDIX-II APPLICABLE TECHNICAL ORDER LISTING AND FORMS 14 - 15

APPENDIX-III DELIVERABLE REPORTS AND DOCUMENTS 16

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1.0 DESCRIPTION OF SERVICES: The contractor shall perform aircraft wash and associated lubrication services complying with all applicable laws, regulations, standards, and commercial practices at the following location RAF Mildenhall, United Kingdom. The contractor shall provide personnel, equipment, PPE, tools, consumable materials, supervision, training, and any other items and/or services necessary to perform aircraft wash requirements. At the beginning of the contract, the Government will provide various commercial tools as specified in the incidental equipment inventory list that will be provided during contract solicitation. The contractor shall be responsible for replacement or procurement of any non-MDS specific commercial tools that will be utilized in the performance of wash services for the remainder of the contract.

1.1 GENERAL CONTRACTOR RESPONSIBILITIES: The contractor shall provide fully qualified personnel to perform aircraft wash and applicable lubrication services. The contractor shall notify the installations Maintenance Operations Control Center (MOCC) of aircraft wash start time and subsequentially stop time upon the full completion of wash services to include all associated lubrications and forms documentation.

1.1.2 The contractor shall validate that employees possess knowledge of aircraft maintenance practices and flight line procedures before starting work on this contract. The contractor shall maintain training records on all contract employees that include at a minimum initial and recurring training qualifications. These training records shall be maintained by the contractor and be made readily available for Government review, as requested for the life of this contract.

1.1.3 The contractor shall maintain a list of all primary and alternate program managers that will be made available for Government review, as required.

1.1.4 The contractor shall have knowledge of aircraft paper and digital forms documentation to include Air Force (AF) / Departmental Forms. The contractor shall utilize the appropriate MIS to document the completion of all applicable aircraft wash and lubrication service entries along with tracking all employees’ annual and ancillary training requirements.

1.1.5 The contractor shall follow all applicable procedures outlined in Department of the Air Force Instructions (DAFIs), Department of the Air Force Manuals (DAFMANs), Department of Defense Directives (DoDDs), Department of Defense Manuals (DoDMs), Department of Defense Instructions (DoDIs), and associate Major Command supplements along with any other directives governing aircraft maintenance operations, safety, and aircraft wash services. The contractor is responsible for understanding procedure requirements and staying abreast of updates to governing directives.

1.2 AIRCRAFT WASH SERVICES: The contractor shall ensure an appropriate number of qualified personnel are available to perform the wash. The contractor will determine what is the appropriate minimum amount of personnel needed for an aircraft wash, ensuring wash and lubrication completion within a 24-hour period from scheduled start. The contractor shall perform all aircraft wash services in accordance with applicable TO(s), local checklists and DAFI to include supplemental instructions. Contractor shall perform wash preparations, as required to include applying masking tape and making applicable aircraft wash entries into the aircraft forms and MIS.

NOTE: The COR(s) will be notified immediately if the contractor is unable to begin an aircraft wash on time or able to perform any steps and/or procedures cited within applicable technical data.

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1.2.1 The contractor shall notify MOCC to provide them with aircraft wash start time.

Additionally, the contractor shall request from MOCC the ambient temperature, prior to start of an aircraft wash.

1.2.2 The contractor shall ensure all employees performing aircraft wash operations understand how to identify and document areas for possible corrosion. During wash and lubrication services, the contractor shall make every effort possible to inspect for corrosion and/or corroded surface areas. If corrosion is identified the contractor must document the corrosion location in the aircraft forms and MIS for a sheet metal evaluation. The contractor will notify the owing unit’s production superintendent so they are aware and can coordinate an evaluation assessment with appropriate agencies. Corrosion not identified by wash personnel during an aircraft wash does not place the contractor at fault.

1.3 AIRCRAFT POST WASH LUBRICATION: The contractor shall ensure an appropriate number of qualified personnel are available to perform aircraft post wash lubrication, as needed.

The contractor shall perform all aircraft post wash lubrication services in accordance with applicable TO(s), local checklists and DAFI to include supplemental instructions.

1.4 POST WASH COMPLETION: Upon completion of an aircraft wash and post wash lubrication, the contractor will de-mask the aircraft by removing all barrier paper, masking tape and covers, as required in accordance with applicable TO(s), local checklists and DAFI to include supplemental instructions. The contractor will sign off all applicable wash entries within the aircraft digital and/or paper forms. Additionally, the contractor will complete all applicable MIS entries as required and notify the COR that the wash has been signed off completely.

1.4.1 The contractor will notify MOCC after completion of aircraft forms / MIS of wash stop time. Additionally, the contractor will request MOCC to contact the aircraft owning unit’s production superintendent for a joint acceptance of the aircraft wash. During the acceptance inspection, areas identified to the contractor as not being cleaned by either the COR or production superintendent will deem the aircraft unacceptable until the contractor has successfully ensured all dirt has been removed.

1.4.2 The contractor shall re-accomplish aircraft wash services cited in paragraph 1.2, as needed for areas that need additional cleaning to include masking areas to prevent water intrusion and aircraft forms / MIS documentation. Upon completion of additional cleaning, the contractor will notify MOCC to request the owning unit’s production superintendent to validate only the areas identified during the initial acceptance inspection have been thoroughly cleaned and lubricated, as required. Once the production superintendent or representative has accepted the aircraft as being fully cleaned and lubricated, any discrepancies found after acceptance will be handled by that owning unit’s maintenance personnel.

1.5 WASH SCHEDULING: Aircraft washes will be tracked and scheduled by the owning unit’s Plans & Scheduling Office through the “Shared Resources” meeting. The contractor shall ensure the site lead and/or alternate always attends the weekly meeting to resolve any scheduling conflict that may arise. Once an aircraft has been scheduled for a wash, the owning unit will strive to have the aircraft on the wash rack by 0700 and NLT 0900 on the day of a scheduled wash with any applicable pre-preparations the unit must accomplish completed. Schedulers should make every attempt to avoid missing a scheduled aircraft wash by replacing tail numbers or contacting other unit Schedulers for their availability to have an aircraft prepared and on the wash rack NLT 0900 on the day of a scheduled wash.

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2.0 CONTRACTOR MANAGEMENT CONTROL SERVICES: The contractor shall appoint a Primary and Alternate program manager in writing. The services listed below are a minimum required, the contractor may include additional programs they will manage provided it is of no cost to the Government or hinders the oversight of any established service operations.

2.1 TOOL ACCOUNTABILITY: The contractor shall establish an effective tool control program IAW 21-series instructions and installation supplements. This includes the mandatory use of TCMax® for tracking all tools and equipment for use in the controlled area.

2.2 SUPPLY CUSTODIANS: The contractor shall appoint a primary and alternate supply custodians, these individuals will be authorized to order and pick up supply assets from the warehouse, as needed.

2.3 FACILITY MANAGERS: The contractor shall appoint a primary and alternate facility manager. Once these individuals have been trained by CE they will be authorized to submit repair work orders on user facilities through NEXGEN, as needed.

2.3.1 The contractor shall maintain an effective key control program. All facility keys will be signed for on a key control log. The contractor will submit work orders within NEXGEN to repair broken door lock(s). When a facility is required to be re-keyed due to a loss of key(s) the contractor will bear this expense with no cost to the Government.

2.4 TECHNICAL ORDER DISTRIBUTION ACCOUNT (TODA): The contractor shall appoint a primary and alternate TODA. These individuals will coordinate with the Government TODO to ensure all applicable technical data needed in the performance of this PWS has been loaded to the contractor’s ETIMS account.

2.5 HAZARDOUS WASTE CUSTODIANS: The contractor shall appoint a primary and alternate hazardous waste custodian. Once these individuals have been trained, they will coordinate with the installation hazard waste management office for the ordering and delivery of aircraft wash soap. The appointed custodians shall utilize the established accounts for the soap authorization and allocation. The contractor will be responsible for coordinating pickup and/or cleaning of empty soap drums, as required with the installation’s waste management office.

3.0 GOVERNMENT SERVICES.

3.1 TELEPHONE SERVICES SUPPLIED. The Government will provide the contractor with the approved phone service that can be used on the government network. Contractor use of Government supplied phone shall be solely for official government business and shall not for transacting personal business.

3.2 REFUSE COLLECTION. The Government will provide the contractor established refuse collection service at pre-established pickup locations. The contractor shall ensure trash is disposed of in accordance with Installation and Host Nation directives.

3.3 REAL PROPERTY MAINTENANCE. The Government will provide maintenance and repair of real property facilities. The contractor shall input work orders within NEXGEN for CE to perform upkeep of property such as light bulb and ceiling panel replacements.

3.4 BASE DISTRIBUTION. The contractor may utilize the Base Information Transfer System for the purpose of sending official Government mail.

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3.5 LAND MOBILE RADIOS (LMR). The Government will provide the contractor with an LMR for ground communication with the MOCC. These radios along with associated equipment will be listed on the incidental equipment inventory listing. The contractor shall be accountable for managing LMRs, re-keying through local communications unit, and the turn-in of damaged or broken radios to the unit’s equipment custodian.

3.6 FIRE PROTECTION SERVICES. The Government will provide the contractor with fire prevention, protection, and maintenance of Government fire extinguishers and systems.

3.7 TOOLS/EQUIPMENT CALIBRATION. If the Government determines a calibrated tool or equipment is required for execution of a service within this contract, then the Government will calibrate and provide those tools and/or equipment to the contractor, as required.

3.8 Postal Services. Government will allow US personnel working on this contract to utilize installation Postal Services, provided the installation can support without hindering operations.

4.0 CONTRACTOR REQUIREMENTS/PERSONNEL.

4.1 PHASE-IN PERIOD. The contractor shall create a phase-in plan based on the requirements stated in this PWS to ensure all required documents are received and approved by the COR and/or CO prior to end of the 30-day transition phase. During the transition period, the contractor shall work with the on-site COR(s) to familiarize themselves with all aspects (Technical and Operational) of contract requirements. The contractor shall provide their Training and Certification Plan along with their Safety Plan to include site specific requirements within the first 10 business days of the phase-in period for review and approval. Additionally, the contractor will conduct and document the incidental equipment inventory with the on-site COR within 5 days of the contract award.

4.2 CONTRACTOR UNIFORMS. The contractor shall furnish shirts to contractor personnel clearly bearing the company name and the employee’s first name on the front of the shirt. All contractor employees’ uniforms shall be clean, and free of holes If a cap is worn, it shall have a positive means of being secured to the individual to prevent it from becoming a potential source of FOD.

4.2.1 Contractor personnel shall wear safety-toe shoes and/or boots.

4.2.2 Contractor personnel shall not wear the following apparel: apparel in a ragged or frayed condition, blue jeans, tank tops, halter tops, crop tops, sleeveless shirts, scarves, mesh and see through garments, exposed clothing with obscenities, advertisement logos, or undergarment type shirts worn as exterior clothing, gym or sweat suit apparel, and other abbreviated attire, or any clothing that in the judgment of the Government could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force. No contractor employee or representative shall wear a United States Armed Forces uniform, or distinctive part or distinctive looking part of a United States Armed Forces uniform while on duty.

4.3 CONTRACTOR PERSONNEL. The contractor shall not employ persons that pose a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population. Additionally, the contractor shall not employ any person who is an employee of the Department of the Air Force, military or civilian, unless such person receives prior approval with a signed DAF3902 form on file according to DoD 5500.7-R, Joint Ethic Regulations

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4.3.1 The contractor shall ensure that all employees are thoroughly screened for criminal drug conviction and/or signs of alcoholism. The contractor shall subject contractor employees to substance abuse testing on a random basis and/or because of any 91-series, Safety Investigations Reports, when an individual’s actions or inactions are suspected as factors in a mishap sequence.

The contractor shall accomplish the specified testing using a certified medical substance abuse testing facility that meets Department of Health and Human Services/Substance Abuse and Mental Health Services Administration certifications. The Government will use these results solely for the purpose of completing an investigation in accordance with 91-series instructions. If any contractor employee tests positive for drugs, the contractor shall notify the COR immediately.

The Government will revoke the individual’s CAC and deny this employee base access.

4.4 CONTRACTOR OVERSIGHT: The contractor shall provide a site lead and alternate in writing who shall be responsible for the successful execution of this PWS and completion of the work to be performed. The site lead and/or alternate shall have full authority to act on behalf of the company on all contract matters relating to this PWS. The site lead or alternate will be available during normal duty hours and shall attend the weekly shared resources meeting. The site lead and alternate must be able to fluently read, write, speak and understand English.

4.5 CONTRACTOR EMPLOYEES: The contractor shall ensure employees have a general knowledge of aircraft maintenance and flight line operations. Contractor personnel shall possess a valid state or country equivalent driver’s license. Personnel shall be able to read, write, speak, and understand English, at levels necessary to perform the duties and tasks of this PWS.

5.0 SECURITY REQUIREMENTS. The contractor shall adhere to OPSEC requirements by safeguarding all critical unclassified information. The contractor shall ensure that all contractor employees hired for who work on or around aircraft possess and maintain the minimum of a current in scope Tier 3 U.S. “Secret” security clearance or equivalent. The contractor shall provide a current and accurate list of employee security clearances to the COR(s) within 10 days of contract award. If the contractor hires a new employee, the contractor shall provide an up-to-date list to the COR(s) within one week of hire.

6.0 SECURITY REPORTING. All cleared contractor personnel who will be enrolled in the continuous evaluation program are required to self-identify any reportable issues under the 13 Adjudicative Guidelines to the contractor security officer. Reportable issues will be formally documented in DISS as an incident report. The CO and squadron security manager will be notified by the contractor as well.

6.1 The contractor shall submit valid visit requests via DISS to the installation’s squadron security manager. DISS submission intervals shall be upon the initial start of work, annually thereafter, and updated within three workdays, as changes occur.

6.1.2 The contractor shall comply with DoDM, DoD 5220.22-M, National Industrial Security Program Operating Manual. When contractor personnel are terminated, resigned, or are no longer employed with the contractor, the site lead shall collect any controlled access items assigned to that individual. The site lead shall notify the COR that the individual is no longer employed with the contractor and will turn into the COR the individual’s line badge and CAC within 24 hours.

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7.0 ENVIRONMENTAL COMPLIANCE

7.1 ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS). The contractor shall perform the requirements of this contract in accordance with the relevant environmental policies and objectives identified within the installation’s environmental management system. The contractor shall perform work under this contract in a manner that conserves water, energy, and other resources to the maximum extent feasible. The contractor shall be compliant with wing recycling and reutilization policies and minimize hazardous materials in the workplace to only those that are authorized and needed for contractual services.

7.1.1 In the event of an environmental non-conformance to Host Nation and USAFE environmental laws and regulations; the contractor shall take corrective and/or preventive actions immediately to resolve the non-conformance. In addition, the contractor shall ensure all employees are aware of USAFE and installation EMS directives and how these requirements affect the environment based on their work performed under this contract. The contractor shall ensure all contractor personnel complete EMS Awareness Level Information CBT; record of completion will be documented in personnel’s training records.

8.0 CONTRACTOR TRAINING.

8.1 TRAINING/QUALIFICATION PLAN. The contractor shall author and monitor a comprehensive training/qualification plan for all employees performing wash and lubrication services on this contract. In addition to the training/qualification plan, site leads shall incorporate any site-specific training requirements, as needed. The training/qualification plan shall be provided to the CO and COR(s) within the first 10 days of the phase-in period for review and approval. The contractor shall maintain training records (Contractor format) for each contractor employee that at a minimum identifies each MDS an individual is signed off on the task of aircraft wash and lubrication. The contractor shall be responsible for training and qualifying their own personnel. The contractor shall ensure employee training records will be made readily available, upon request for review by the COR(s) at any time.

8.1.1 The contractor shall ensure their employees are fully qualified within 60-calendar days from sponsorship date. The contractor shall outline their training/qualification plan to include any ancillary training tracked within MIS on what training tasks are required to be accomplished within the 60-days to show an employee is deemed fully qualified to perform wash and lubrication services.

8.1.2 The contractor shall coordinate with local training squadrons to schedule and accomplish Initial and Annual Refresher Maintenance Orientation courses (Block Training). In accordance with DAFI 21-series instructions.

8.1.3 The contractor shall complete Annual Operational Security Training and Cyber- Awareness CBT located on the MyLearning website. Completion of training will be kept in the employee’s training record for validation.

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9.0 SAFETY REQUIREMENTS. The contractor shall develop and implement a robust safety plan that addresses and mitigates dangers to personnel and equipment in the performance of aircraft wash and lubrication services. Site leads shall incorporate any site-specific hazards within their installation’s safety plan. The contractor’s safety plan shall ensure all requirements contained within the PWS are met, along with published guidance provided through DAFI 91-series instructions, Air Force Consolidated Occupational Safety Instruction, OSHA and any additional installation safety mandates for all activities related to the accomplishment of the contract.

The contractor shall submit their safety plan within the first 10 days of the phase-in period to the CO and COR for review and approval. The contractor shall monitor and adjust their safety program as process and procedures change throughout the performance of this contract. The contractor’s safety plan shall be made readily available, upon request for review by the COR at any time.

10. QUALITY CONTROL

10.1 QUALITY CONTROL PLAN. (QCP) The Contractor shall develop and enforce a comprehensive QCP that provides methods and procedures on how the contractor will surveil and document all PWS requirements. The contractor shall provide their QCP to the CO and COR within the first 10 days of the phase-in period for review and approval.

10.1.1 The QCP shall be maintained and enforced to ensure that the Government receives the level of quality that is consistent with the requirements specified in this PWS. If the contractor makes any changes to their approved QCP during the life of the contract, the contractor shall submit the proposed changes to the CO and COR for acceptance 30 calendar days prior to process implementation. The contractor shall appoint in writing a Quality Control Manager (QCM) and/or alternate that will enforce the QCP and all governing instructions throughout the life of this contract. The QCM shall inspect contract personnel to validate knowledge and competence to perform aircraft wash and lubrications services. QCM and their alternates shall have a full understanding of the QCP and PWS requirements to ensure complete contract surveillance.

10.1.2 The QCM shall submit a monthly quality control report summary (Contractor format) to the COR no later than 5 days of the following month. The QCM may add any information they deem pertinent to the report but will include at a minimum the following items: number of inspections performed, any discrepancies noted following a wash and lubrication completion inspection, any personal evaluations performed and any programs reviewed for compliance.

11. FOREIGN OBJECT DAMAGE (FOD) PREVENTION: The contractor shall author and enforce a strict FOD prevention policy. The contractor shall be responsible for accomplishing daily FOD walks of the wash rack facilities and surrounding areas. FOD picked up from the daily FOD walks shall be collected by the QCM and given to the COR monthly. Contractors shall account for all tools and consumable at beginning and end of each task. Only tools and equipment signed out through TCMax® shall be used in the performance of an aircraft wash and/or lubrication. Contractors shall not use personal tools in the performance of this contract

12. CONTRACTOR INCIDENT REPORTING: The contractor shall provide initial notification(s) by the most expeditious method available of any mishap or incident involving personnel, aircraft, and/or Government equipment immediately to the MOCC. Additionally, the contractor shall notify the COR of the incident and accomplish any formal reports, as required IAW 91-series instructions.

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13. CONTRACTOR FURNISHED RESOURCES / EQUIPMENT: The contractor shall provide all consumables minus aircraft wash soap and MDS specific lubrications. The contractor shall have purchase contracts established for the procurement and delivery of all wash and lubrication consumables, as needed. All commercially available expendable materials shall be procured at the contractor’s expense. This includes but not limited to office supplies, PPE, and expendable tools.

13.1 The contractor shall provide their own “JLG Industries” lift for the purpose of safely washing larger aircraft.

14. GOVERNMENT FURNISHED PROPERTY AND EQUIPMENT: The contractor shall be provided with an incidental equipment inventory during contract solicitation that highlights what each installation shall provide as an initial allocation of small tools, any on-hand consumables, office furniture and computer equipment. Once the contract is awarded the COR and contractor representative within the first 5 days will conduct a joint inventory and sign the incidental inventory report. Any discrepancies during the joint inventory will be updated by the COR before both parties sign to ensure there is an accurate account of all Government assets loaned to the contractor at the start of the contract.

14.1 RAF MILDENHALL WASH FACILITY: The contractor shall be provided with Hangar 711 for the purpose of washing and lubricating aircraft. This facility includes office space and restrooms for contractor personnel. The contractor shall be responsible for general housekeeping of the hangar and office spaces to include the restrooms. Trash will be disposed of daily in the dumpsters provided. Any hazardous materials must be properly disposed of at an approved accumulation point.

14.2. E-TOOLS: The Government will provide the contractor with an E-TOOL and applicable LAN connectivity for the purpose of accessing MDS specific technical orders. The contractor will ensure the E-TOOL has been successfully updated within the past 7 days, prior to utilization.

The contractor shall coordinate with the installation’s appropriate TODO for the establishment of an ETIMS library. The contractor shall only have technical orders loaded in their library that is required for the performance of work in this contract.

14.3 AEROSPACE GROUND EQUIPMENT (AGE): The Government will supply the contractor with equipment to support contract requirements, upon request. Established equipment quantities are based on direct workload requirements, joint utilization with base and tenant organizations, maintenance, base contingency plans, and unprogrammed requirements. Any equipment requests beyond what’s on hand will be provided to the contractor by the AGE Flight, if available. Contractor personnel shall notify MOCC to coordinate AGE personnel for dispatch and/or pickup of support equipment.

14.3.1 The contractor shall be responsible for performing all pre-use visual and operational inspections on any Government AGE that is being utilized in the performance of this contract.

The contractor shall follow all safety and operational instructions when utilizing Government equipment. Discrepancies discovered on any Government AGE shall be documented on the AFTO Form 244 Industrial Support Equipment Record. The contractor shall be liable for repair or replacement costs resulting in damages from misuse to Government support equipment beyond fair wear and tear.

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15. HOURS OF OPERATION: The contractor shall ensure there are enough qualified personnel on duty to meet the requirements of this PWS.

15.1 Normal operating hours for hangar 711 are Monday-Friday 0600 – 2200. The contractor shall be assigned facility keys to allow 24-hour access, if needed. Aircraft may be scheduled to be washed on UK Holidays, Goal Days and Family Days. The contractor may present a formal request to the CO to request stand-by operations for only the approved 11 US Federal Holidays.

16. PERFORMANCE OF SERVICES (CONTINGENCY), LABOR STRIKES, OR

CONTRACT DEFAULT. The services called for under this PWS are of critical importance to the USAFE. The Government reserves the right to take over performance in the event of a default or labor strike by the contractor’s employees, which impairs the contractor’s ability to satisfactorily perform the contract, or in the event of requirements beyond the capability of the contractor. In such event, the services shall be performed exclusively by Air Force employees and not a mix of Air Force and contractor employees. Under such circumstances and at the direction of the CO, the contractor agrees to remove its non-striking force from the performance site and not interfere in anyway with Government performance. The contractor shall not be entitled to payment for any performance period or parts thereof during which the Government assumes full performance.

17. NON-PERSONAL SERVICES. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances will the Government assign tasks to or prepare work schedules for individual contractor employees. The contractor shall be responsible for managing its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived as personal services, the contractor shall notify the CO in writing immediately

18. CONTRACTOR MANPOWER REPORTING. The contractor shall report all contractor labor hours, including subcontractor labor hours, required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.sam.gov. Reporting inputs shall be for the labor executed during the period of performance for each Government fiscal year (FY) 01 October through 30 September. While inputs may be reported any time during the FY, the contractor shall ensure that all data is reported no later than 31 October of each calendar year. The contractor may direct any questions to the System for Award Management help desk.

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19. SERVICE SUMMARY: The Service Summary (SS) outline the critical performance the contractor shall meet. Non-Compliance findings within the SS Items below can result in a Corrective Action Report (CAR) being generated. The Contractor shall understand the criteria below and foster a Quality Control Program that remedies non-compliance findings to ensure performance thresholds are not exceeded.

SS Item PWS Para Performance Threshold

1. Perform Aircraft Wash Services 1.2, 1.2.1 and 1.2.2 No more than four (4) discrepancies on Large Aircraft and No more than two (2) discrepancies on Smaller Aircraft per wash

2. Perform Aircraft Lube Services 1.3 No more than one (1) discrepancy per wash

3. Forms Documentations 1.1.4 and 1.4 No more than five (5) discrepancies per wash

4. MIS Documentation 1.1.4 and 1.4 No more than five (5) discrepancies per wash

5. Contractor Training and Qualification 8.0 No more than two (2) discrepancies per every three (3) pages of training records reviewed.

6. Safety Violation 9.0 0 discrepancies monthly

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APPENDIX-I

Abbreviations and Acronyms: Provides a listing of commonly used abbreviations found throughout this PWS.

AF – Air Force

AFTO – AIR FORCE TECHNICAL

ETIMS -- ELECTRONIC TECHNICAL INFORMATION MANAGEMENT SYSTEM

CBT – COMPUTER BASED TRAINING

CE – CIVIL ENGINEERING

COR – CONTRACTING OFFICER REPRESTATIVE

CO – CONTRACTING OFFICER

DISS -- DEFENSE INFORMATION SYSTEM FOR SECURITY

GO81 – MOBILITY AIRCRAFT DATA SYSTEMS

MIS – MAINTENANCE INFORMATION SYSTEM

MDS – MISSION DESIGN SERIES

OPSEC – OPERATIONAL SECURITY

PPE – PERSONAL PROTECTIVE EQUIPMENT

SF – STANDARD FORM

SS – SERVICE SUMMARY

TODA -- TECHNICAL ORDER DISTRIBUTION ACCOUNT

TODO – TECHNICAL ORDER DISTRIBUTION OFFICER

USAFE – UNITED STATES AIR FORCES IN EUROPE

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APPENDIX-II

AIR FORCE INSTRUCTIONS, PUBLICATIONS, REGULATIONS, MANUALS,

AND FORMS. Upon completion of the contract the contractor shall return all published and electronic publications to the Government. Below is a list of technical orders and Air Force Instructions. Note: This listing is not all inclusive.

TECHNICAL ORDERS

TO 00-5-1 AF Technical Order System

TO 00-20-1 Aerospace Equipment Maintenance Inspection, Documentation, Policy and Procedures

TO 00-25-172 Ground Servicing of Aircraft and Static Grounding bonding Grounding/Bonding

MDS SPECIFIC TECHNICAL ORDERS ARE PROVIDED IN ETIMS

AIR FORCE INSTRUCTIONS, PUBLICATIONS, DOD MANUALS

29 CFR 1910 CODE OF FEDERAL REGULATIONS

AFI 10-701 OPERATIONS SECURITY

AFI 17-101 RISK MANAGEMENT FRAMEWORK FOR AIR

FORCE INFORMATION TECHNOLOGY

DAFI 21-101 AIRCRAFT AND EQUIPMENT MAINTENANCE

MANAGEMENT

DAFMAN 17-1203 INFORMATION TECHNOLOGY ASSET

MANAGEMENT AND ACCOUNTABILITY

DAFMAN 91-203 AIR FORCE OCCUPATIONAL SAFETY, FIRE,

AND HEALTH STANDARDS

DAFI 21-104 SAFETY INVESTIGATIONS AND REPORTS

DODI 1100.4 GUIDANCE FOR MANPOWER PROGRAMS

DODI 4715.05 ENVIRONMENTAL COMPLIANCE AT

INSTALLATIONS OUTSIDE THE US

DODM 4715.05 OVERSEAS ENVIRONMENTAL BASELINE

GUIDANCE DOCUMENT

DODM 5220.22-M NATIONAL INDUSTRIAL SECURITY

PROGRAM OPERATING MANUAL

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APPENDIX-II

APPLICABLE AIR FORCE FORMS: This section provides a listing of typical aircraft and departmental forms that will be utilized in the performance of this contract. Forms may be downloaded from https://www.e-publishing.af.mil/ Note: This listing is not all inclusive

AFTO 781 Aerospace Vehicle Flight Data Document

AFTO 781A Maintenance Discrepancy and Work Document

AFTO 781H Aerospace Vehicle Flight Status and Maintenance

AFTO 244 Industrial Support Equipment Record

DD 254 Contract Security Classification Specification

DD FORM 2875 System Authorization Access Request

DAF 3902 Application and Approval for off-duty Employment

SF 86 Questionnaire for National Security Positions

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APPENDIX-III

DELIVERABLE REPORTS AND DOCUMENTS: The contractor shall provide deliverable documents as described in the PWS in contractor provided format unless otherwise defined.

TITLE PWS FREQUENCY DISTRIBUTION

1 Incidental Equipment Inventory 4.1

5-days from start of Transition Phase-In period NLT 30-days from end of contract. Inventories will be signed by both Site Lead(s) & COR. Inventory listings will be kept on file.

On-site COR

2 Training and Qualification Plan with Site-Specific requirements

4.1 8.1

10-days from start of Transition Phase-In period and then as requested for inspections

CO

and On-Site COR

3 Safety Plan with Site-Specific requirements

4.1 9.0

10-days from start of Transition Phase-In period and then as requested for inspections

CO

and On-Site COR

4 Quality Control Plan (QCP) 10.1 10-days from start of Transition Phase-In period and then as requested for inspections

CO

and On-Site COR

5 Provide Site Lead and/or Alternate Names in Writing

1.1.3 Start of Contract and NLT 7-days of Personnel Changes CO and On-Site COR

6 Provide Listing of Programs with Names of Primary and Alternates

2.0 Start of Contract and NLT 7-days of Personnel Changes On-Site COR

7 Quality Control Summary 10.1.2 Monthly, Provided by Quality Control Manager NLT 5 days of the following month

On-Site COR

8 Employee Security Clearance 5.0 Provided within 10 days of contract award or within 7 days of any New Hire

On-Site COR

9 Email Service / LAN Connectivity Requests

As Required, Contractor must complete DD Form 2875 On-Site COR

10 Turn-in Line Badge, CAC and other installation privileged items

6.1.2 Collected by Site Lead and turned-in NLT 24 hours after Termination

On-Site COR

11 Security Reporting 6.0 As Required CO and On-Site COR

12 Waivers in lieu of AFI(s) 1.1.5 As Required CO

13 Contractor Manpower Report 18 Annually http://www.sam.gov