Question and Answers - FA558724Q0019 - Dell EMC Backup and VxRail Maintenance Support..pdf
PDF 125 KB Posted
- Attached to
- Dell EMC Backup & VxRail Maintenance Support
- Solicitation number
- FA558724Q0019
About this file
This document contains questions and answers regarding Dell EMC Backup and VxRail Maintenance Support for solicitation number FA558724Q0019. The 48th Communications Squadron requires yearly maintenance support for Dell EMC servers to sustain base operating IT services. The servers have been in operation for three years and currently experience software degradation issues. vSAN is degraded, and an error occurred during PreCloneCheckCommonCallback. The start date will be from award date of the solicitation, and maintenance support is required for one calendar year.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Dell EMC Backup & VxRail Maintenance Support
FA558724Q0019
Questions and Answers
1. Are any of the systems that need support fully operational currently with no failed components?
The systems are not fully operational but are in a working, degraded condition.
2. How many years have these systems been in operation at the base?
The systems have been in operation here for 3 years.
3. What are the current component failures in the systems currently?
vSAN is degraded.
4. How have these systems been degraded (Hardware/Software)?
Software
5. Can you provide an SYS Config Report that shows the system failures?
We cannot provide this for public posting.
6. Do you have any failure / error codes for the degraded systems?
A general system error occurred: PBM error occurred during PreCloneCheckCommonCallback: Fault cause: pbm.fault.PBMFault; Internal error during SPBM validation; No VASA Provider for schema namespace (VSAN) found.
7. Please provide start and stop dates
The start date will be from the date of award and stop after 1 calendar year.
File details come from the government source that posted it. Updated .