Attachment_1_-_48_FSS_Test_Proctor_PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

TEST PROCTOR

AT THE

EDUCATION CENTER

48 FSS/FSDE

RAF LAKENHEATH

UNITED KINGDOM

Table of Contents

Section Number and Title

1.0 Description of Services

2.0 Service Summary

3.0 Government Furnished Facilities and Services

4.0 General Information

5.0 Contract Manpower Reporting

1. Description of Services

1.1 This Performance Work Statement (PWS) details the requirements for the Education Services Test Proctor/CCAF Advisor non-personal service contract. The place of performance is the Testing Room, Education Center, and Building 948 on RAF Lakenheath, United Kingdom. Contractor shall provide all labor, supplies, and transportation necessary to perform non-personal services in support of U.S. Air Force voluntary off-duty education program. Contractor shall provide CCAF Counselling and testing support to include the Defense Activity for Non-Traditional Education Support (DANTES), Air Force Professional Military Education (PME) testing programs, Air Force Institute for Advanced Distributed Learning testing programs, Defense Language Proficiency Testing (DLPT) and Federal Aviation Administration.

1.2 TEST PROCTOR SPECIFIC TASKS:

1.2.1 Advises eligible personnel on Defense Activity for Non-Traditional Education Support (DANTES), AF Institute of Advanced Distributed Learning (AFIADL) as requested by the Education Center customer.

1.2.2 Advises eligible personnel of Professional Military Education (SNCOA, SOS, AFIT, ACSC, and AWC) programs available for enlisted personnel and officers by correspondence or in seminar format and assists them in registering for appropriate programs as appropriate.

1.2.3 Advises students on DANTES tests that are applicable to their programs of study. Administers and interprets pre-tests and non-timed interest and placement tests as appropriate to the individual counseling process.

1.2.4 Prepares all necessary correspondence and forms and maintains related records and logs required to support all aspects of job tasks. Also updates spreadsheet each month with numbers of tests administered by the National Test Center and the Contractor.

1.2.5 The Test Administrator is responsible for administering tests to eligible military and civilian personnel and their dependents as authorized by DANTES, AFIADL, DLPT, USAFE and local regulations (NOTE: Additional tests may be added as they become available to the Education Center.)

1.2.6 Administer all DANTES-approved examinations (to include but not be limited to): college entrance exams (ACT, SAT, MAT); professional certification exams (PRAXIS, ASE); interest batteries (SII) and career assessment inventories (CAI).

1.2.7 Administer all AFIADL course examinations including but not necessarily limited to those for Course 14, AWC, ACSC and SOS.

1.2.8 Administer all DLPT5 examinations.

1.2.9 Administer any test required by the Air Force that is not normally administered through the local military test control officer.

1.2.10 Administer other tests used in local advisement or guidance programs, to include career assessment and interest inventories, as requested by the customer and approved in accordance with Education Center policy.

1.2.11 In performance of contract requirements, contractor is authorized access to DANTES and PME/AFIADL examinations and to the security container in which they are held and must follow protocol as outlined in the guides and handbooks, see #2 for complete list.

1.2.12 Contractor personnel shall remain physically present during the entire test session unless relieved by the appropriate authority.

NOTE: Tests shall be administered in accordance with instructions provided in the E-Exam Guide, the DLPT Administration Guide, the DANTES Handbook and TCO/ATCO instructions to ensure no possibility of test compromise. All testing guides, AFIs and any other noted references are available on-site in the Education Center Testing Room.

1.3 TEST ADMINISTRATOR RELATED ADMINISTRATIVE TASKS:

1.3.1 The contractor is required to adhere to test preparation, test control and administration procedures in accordance with the most current edition of E-exam (computer-based Testing Program) Guide for Test Control Officers, Version 3.0, 2011 Edition. http://www.au.af.mil/au/afiadl in the testing folder

1.4 ACADEMIC ADVISOR SPECIFIC TASKS:

1.4.1 Provides information and required forms to prospective applicants of specialized AF programs to include (but not necessarily limited to): ELA, AECP, LEAD, SOAR, AFROTC/ASCP, and OTS. Performs preliminary check for accuracy and completion of application package. The contractor shall assist applicants with determination of their grade point average (GPA) requirement according to specific program guidelines. Refers applicants to education counselor for final check of package prior to mailing.

1.4.2 Advises eligible personnel on all programs available through voluntary off-duty education, the Community College of the Air Force (CCAF), Defense Activity for Non-Traditional Education Support (DANTES), AF Institute of Advanced Distributed Learning (AFIADL), officer accession programs and other educational support programs as required by the ESO.

1.4.3 Advises eligible personnel of Professional Military Education (SNCOA, SOS, AFIT, ACSC, and AWC) programs available for enlisted personnel and officers by correspondence or in seminar format and assists them in registering for appropriate programs.

1.4.4 Provides information regarding Air Force Tuition Assistance (TA), VA education benefits, federal financial assistance programs, local scholarships, and Air Force Aid Society grants to all eligible personnel. Assists students with completion of all applicable forms/applications. Processes AF TA forms via the AFAEMS software program.

1.4.5 Refers students to the appropriate academic institution representative for registration and enrollment in courses or programs that pertain to their education goals.

1.4.6 Assists AF students in changing education level codes on review of appropriate documentation.

1.4.7 Conducts follow-up and outreach activities (phone calls, mail-outs, emails) at the direction of the ESO, to encourage individual students in meeting their educational objectives.

1.4.8 Prepares all necessary correspondence and forms and maintains related records and logs required to support all aspects of job tasks. Updates Education flyers when needed. Also maintains statistical data as required by the ESO and assists with reports and other administrative tasks as requested.

1.4.9 Plans and executes CCAF graduation ceremonies (as required). Provides ESO with detailed timeline of graduation-related activities at least 3 months in advance of graduation dates. Provides weekly updates via email up to the day of the ceremony. Performs administrative follow-up including thank you letters and provides the ESO with a report of lessons learned within 2 weeks following the ceremony.

1.4.10 Maintains a log of all counseling sessions.

1.4.11 Uses the Air Force Automated Education Management System (AFAEMS) to maintain individual student records.

2. Service Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance thresholds briefly describe the minimum acceptable levels of service required for each requirement.

Para Performance Threshold

No defects

3. Government Furnished Facilities and Services

3.1 General Information: The Government shall provide the facilities and services required for performance of this PWS.

3.2 Government-Furnished Equipment: None.

3.3 Government-Furnished Property: None.

3.4 Government-Furnished Services: The Government will furnish electricity, water, sewage, and heating for Government furnished facilities

3.5 Government-Furnished Facilities: The Government will provide a designated desk area within the Education Center.

4. General Information

4.1 Hours of Operation. The contractor shall perform the services required under this contract during the following hours:

4.1.1 Normal Education Center Hours of Operation. Education Center hours of operation are Monday through Friday 08:00 – 17:00. Contractor shall be available for a minimum of 2 units per operating day. Daily work schedule shall be in accordance with established Education Center testing periods and CCAF advisory appointment scheduling blocks.

4.1.2 Federal Holidays. The contractor will not be required to work the following United States federal holidays, New Years’ Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day.

4.1.3 USAFE Family Days / Wing Down Days. The contractor may not be required to work during Wing Down Days / USAFE Family Days as directed by the USAFE Commander and Wing Commander.

4.1.4 Historically, successful contract performance has been achieved in the performance of 10 to 16 units per week (1 unit = 2 hours). However, units may not exceed 725 units in a fiscal year (1 October to 30 September). The contractor may find it necessary to deviate from the normal base hours of operation, to ensure timely completion of work under this PWS at no additional cost to the Government.

4.1.5 Performance of Services during Crises. Performance of Services during Crises declared by the National Command Authority or Overseas Combatant Commander: In the event of a national emergency or crisis and the Department of Defense has activated instructions contained in Department of Defense Instruction (DODI)

1100.22 and the Air Force implementation thereof, it is determined that the Contractor shall be required to perform during crisis. The hours of operation and services required in this contract remain unchanged. The Contracting Officer shall notify the Contractor of any and all crisis response implementations.

4.2 Payment

4.2.1 Invoices will be submitted to the Government designee not later than three (3) work days after the end of each month. The contractor will also submit one (1) copy of each daily log when submitting invoice for payment. Units invoiced will be based on total number of hours worked per month and will be submitted using Wide-Area Workflow (WAWF).

4.3 Contractor Personnel

4.3.1 Education. Must have a baccalaureate degree from an accredited college recognized by the U.S. Department of Education.

4.4 Security Clearances

4.4.1 The contractor must have a valid Facility Security Clearance granted by the Defense Security Service (http://www.dss.mil). The contractor must comply with DoDD 5220.22, DoD Industrial Security Program, to determine eligibility for access to classified information for work performed under this PWS herein.

4.4.2 The contractor employee(s) responsible for administering classified TCF exams and conducting unit SAVs, shall possess a Secret Clearance in accordance with DoDD 5200.2, DoD Personnel Security Program and AFI 31- 501, Personnel Security Program Management.

4.4.3 All employees working in Personnel Database Management will have a National Agency Check or host nation equivalent. The results of the check shall be provided to the CO. The Government will not accept any employee with a federal conviction (or host nation equivalent) in their background check.

4.5 Contractor Management

4.5.1 The contractor’s manager or alternate (may perform other duties) is responsible for the performance of the service contained in this PWS and as listed in Section 1.2 and in Service Summary. The contractor’s manager and alternate shall be designated in writing to the CO, 10 working days prior to contract start.

4.5.2 The program manager or alternate shall be available within three-hours of request during normal duty hours to meet on the installation with Government Representative to discuss contract issues.

4.5.3 All contractor employees shall be able to read, write, speak, and understand the English language to the extent necessary in the performance of the service.

4.5.4 All contractor employees with access to military personnel data shall sign nondisclosure statements. The COR will maintain copies of the signed nondisclosure statements.

4.5.5 All contractor employees must have the required visas for work in the United Kingdom.

4.5.6 The contractor shall not employ individuals identified to the contractor by the CO as potential threats to the health, safety, security, general wellbeing, or operational mission of the installation and its population. This shall include individuals who are a potential threat because of prior felony convictions. Contractor personnel shall present a neat appearance, and be easily recognizable as contractor employees. Contractor personnel are expected to comply with reasonable dress and grooming standards based on comfort, productivity, health, and type of position occupied. Personnel attire shall be in good repair and shall not be considered offensive, disruptive, or unsafe. All employees shall wear an identifying badge, which shall include as a minimum, the person's name, and the contractor’s name.

4.5.7 Employee Rosters. The contractor shall provide a roster of all employees working under this PWS to the CO no later than 10 working days prior to contract start. The roster shall be kept current at all times and changes forwarded to the CO within 7 working days.

4.5.8 If at any time during the performance of this contract, the CO finds it to be in the best interests of the Government, the CO may order the contractor to remove any of their personnel from further performance under this contract for security reasons or violation of installation regulations. In the event it becomes necessary to replace any contractor employee for any of the above reasons, the contractor shall bear all costs associated with such removal including the costs for replacement of any employee so removed.

4.6 US Military and Government Employees

4.6.1 Current Government Employees. The contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DoDD5500.07, Standards of Conduct.

4.6.2 Off-Duty Active Duty Military. The contractor is cautioned that off-duty active military personnel hired may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for non- performance under this contract.

4.7 Government-Furnished Training

4.7.1 Upon award of contract, contractor must successfully complete the web-based Test Control Officer for Academic Testing Course and Exam and must annually view the CD-ROM “Test Security is Your Responsibility”.

4.8 Bioenvironmental Engineering/Hazmat Requirements

4.8.1 Environmental, Health, And Safety. The contractor shall ensure all employees receive the necessary environmental, health, and safety training to ensure compliance with all Occupational Safety and Health Acts (OSHA), federal and local laws. The contractor shall protect the health and safety of employees and the community, minimizing the risk of environmental pollution.

4.8.2 Pollution Prevention. "Pollution Prevention" and "Source Reduction" are defined in the Pollution Prevention Act of 1990, 42 U.S.C. §§ 13101-13109. Contractor's obligation under this section is limited to identifying pollution prevention opportunities and shall not be construed to require the contractor to conduct activities not otherwise required by the program.

4.8.3 The contractor shall comply with energy saving conservation practices as deemed necessary by the facility manager.

4.8.4 Ionizing and Non-Ionizing Radiation: Contractors must obtain authorization from BE prior to bringing on site ionizing or non-ionizing sources/equipment onto the installation. Contractors must provide list of items and description of how they will be used to Bioenvironmental Engineering (BE) at 01638528047 or 48amds.sgpb@us.af.mil at least 10 days prior to the date required to bring them on base.

4.8.4.1 Non-Ionizing Radiation: Electromagnetic Frequency (EMF) Radiation and LASERS: Contact BE/Installation Laser Safety Officer (48amds.sgpb@us.af.mil) at least 10 days prior to bringing on site. (Example: LASER Classes: 1M, 2M, 3R, 3B, or 4; Transmitting antennas, radars etc.) Reference: AFI 48-139, LASER and Optical Radiation Protection Program, Paragraph 2.21)

4.8.4.2 Ionizing sources: Contact BE (48amds.sgpb@us.af.mil) at least 10 days prior to bringing on site ionizing sources/equipment. For regulated sources, provide copies of permits or sealed source certifications. (Example: Troxler density gauges, sealed sources in various gauges/devices). Reference: AFI 48 -148, Ionizing Radiation Protection.

4.8.5 Hazardous Materials/Chemical Management: Hazardous Materials/Chemical Management: All hazardous material use requires prior authorization before bringing the hazardous material on base. "Hazardous material" includes many materials for which there is a manufacturer SDS, such as cleaning supplies, paints, solvents, sealants, lead acid batteries, fuels, herbicides, etc.

4.8.5.1 The Contractor shall submit an inventory list of ALL chemical products to be used, along with copies of the Safety Data Sheet (SDS) for each chemical product, for review before bringing any potentially hazardous material onto RAF Lakenheath, RAF Feltwell or RAF Mildenhall using the attached “HazMat Authorization Request Template”. The Contractor shall submit completed inventories and SDSs to the 1) CO, 2) CE Environmental / for RAF Lakenheath (01638 523990) (nolan.swick@us.af.mil), or for RAF Mildenhall 100 CES/CEIE (01638 545831), jeanne.dye-porto@us.af.mil and 3) Bioenvironmental Engineering (01638 528047) (48amds.sgpb@us.af.mil) at least 10 days prior to the date required to bring them on base.

4.8.5.2 Once approved, the Contractor must maintain an inventory of all hazardous materials along with corresponding Safety Data Sheets (SDSs). The Contractor shall track and report actual hazardous material usage during the performance of the contract. Hazardous material usage for any contract that is less than one month in duration will be reported at the end of the contract period. Hazardous material usage for any contract over a month in duration will be reported no less than monthly. Hazardous material usage will be reported using the attached “HazMat Monthly Usage Log Template”.

4.8.5.3 The Contractor shall not leave any excess hazardous materials or empty containers on site following completion of the project. The Contractor is responsible for the removal of all unused hazardous materials and proper disposal of all hazardous waste generated. Reference: AFI-32-7086, Hazardous Materials Management

4.8.6 Controls of other hazards: Contractors must coordinate with Bioenvironmental Engineering (BE) at 01638528047 or 48amds.sgpb@us.af.mil at least 10 days prior to start of project, regarding all contracts with potential health impact to personnel (Example: Noise above 85 dBA, activities with potential airborne contaminants or particulates). Hazardous work areas/perimeters shall be established to control exposures and limit access to nearby facilities and personnel. Work shall be performed IAW all applicable occupational health and safety regulations.

4.8.7 Contractors must coordinate with facility managers and receive a safety brief of hazards present within work areas.

4.9 Fire Prevention and Protection. Follow in house procedures for the building. Will be provided by the building custodian.

4.10 For Official Use Only (FOUO). The contractor shall comply with DoD 5400-7-R, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

4.11 Reporting Requirements. Contractor personnel shall report to the Education Services Officer (ESO) or security police any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel or resources.

4.12 Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

4.13 Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

· The contractor shall immediately report to the Education Services Officer any occurrences of lost key(s).

· In the event the contractor loses the key(s), the government reserves the right to replace the lock(s) and or key(s) at the contractor’s expense.

4.14 Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry. The contractor is not authorized to record lock combinations without written approval by the ESO. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded.

5. eCMRA - Contractor Manpower Reporting Application - Section 2330a of title 10, United States Code (10 USC 2330a), requires the Secretary of Defense to submit to Congress an annual inventory of contracts for services performed during the prior fiscal year for or on behalf of the Department of Defense (DoD) by 31 Oct. The inventory must include the number of contractor employees using direct labor hours and associated cost data collected from contractors. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. Contractors for other than Army components can visit https://afcmra.hqda.pentagon.mil/Help/Full_User_Guide.pdf to review user manuals and gain an understanding about the data fields that will be included in the reporting structure that is hosted at http://www.ecmra.mil/ . When filling out the required information please utilize “FFBX70 - USAF IN EUROPE” as the UIC if you cannot locate the UIC for this contract among the provided options.. Also, the FSC for this specific contract is U002.

5.1. eCMRA Applicability: The reporting requirement applies to all contracted services, provided the organization that is receiving or benefiting from the contracted services is a Department of Defense organization, including reimbursable appropriated funding sources from non-DoD executive agencies where the Defense Component requiring activity is executive agent for the function performed. The reporting requirement does not apply to situations where a Defense Component is merely a contracting agent for another executive agency. In general, the only contracted services excluded from reporting are construction and utilities.