FA5587-14-Q-0001.pdf

48 CONS/LGC - FA5587

BLDG 977, RAF LAKENHEATH

BRANDON IP27 9PN

01638 52 2414

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

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SEE ADDENDUM

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13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

FA5587-14-Q-0001 22-Apr-2014

b. TELEPHONE NUMBER

226-2085

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 21 May 2014

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

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FA5587

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48 FSS/SVS - F2P3V2

WILLIAM STUCKMEYER

UNIT 5185 BOX 70

APO AE 09461

TEL: 226-6244 FAX:

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DAVID E MILLER

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Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

FA5587-14-Q-0001

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE AMOUNT

0001 24,528 Labor

Hours

Level One Cooks - RAF Lakenheath

LH

Level One Cooks for RAF Lakenheath, England, UK - In accordance with the attached Performance Work Statement (PWS). Period of Performance is from 01

July 2014 - 30 June 2015.

FOB: Destination

SIGNAL CODE: A

TOT ESTIMATED PRICE

CEILING PRICE

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE AMOUNT

0002 2,184 Labor

Hours

Level Two Cooks - RAF Lakenheath

LH

Level Two Cooks for RAF Lakenheath, England, UK - In accordance with the attached Performance Work Statement (PWS). Period of Performance is from 01

July 2014 - 30 June 2015.

SIGNAL CODE: A

TOT ESTIMATED PRICE

CEILING PRICE

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

0002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 01-JUL-2014 TO

30-JUN-2015

N/A 48 FSS/SVS - F2P3V2

WILLIAM STUCKMEYER

UNIT 5185 BOX 70

APO AE 09461

226-6244

F2P3V2

0002 POP 01-JUL-2014 TO

30-JUN-2015

N/A (SAME AS PREVIOUS LOCATION)

F2P3V2

PERFORMANCE WORK STATEMENT

RAF Lakenheath, England

Food Services

Performance Work Statement

(PWS)

Revised 12 Mar 14

TABLE OF CONTENTS

SECTION NO. AND TITLE PAGE NO.

I. Description of Services/General Information

1. Scope of Work 3

1.1. Operational Requirements and Specific Tasks (Cooks) 3

1.2. Sanitation Requirements 3

1.3. Housekeeping Services (Cooks) 4

1.4. Contractor Personnel 4

1.5. Conduct 5

1.6. Hours of Operation 5

1.7. Contractor Personnel Meals 6

1.8. Orientation 6

1.9 Security Requirements 6

II. Services Summary

2. Services Summary Overview 7

2.1. Inspection Rights 7

2.2. Performance Evaluation 7

2.3 Government Quality Assurance 7

2.4. Contractor Quality Control and Customer Feedback 8

2.5. Services Summary Table 8

III. Appendices

1. Approximate Shift Times and Personnel 9

2. Contractor Furnished Items 9

3. Applicable Publications and Forms 10

4. Definitions 11

5. Historic Workload Data 12

PERFORMANCE WORK STATEMENT (PWS)

SECTION I

DESCRIPTION OF SERVICES

1. Scope of Work.

The contractor shall provide all personnel and services necessary to augment food operations at

RAF Lakenheath as defined in this PWS. The contractor shall perform the requirements in this

PWS and conform to the professional Air Force Golden Eagle Standards identified in this contract. The contractor shall follow all applicable instructions and directives as identified by this

PWS. Contractor tasks include the following: cooking; baking; food preparation; serving and replenishing food; cleaning work area, equipment, and utensils; handling foods, supplies, and equipment; handle funds and perform cashier duties and maintaining quality control.

1.1. Operational Requirements and Specific Tasks (Cooks)

1.1.1. Food Preparation. The contractor shall obtain government provided foods for each meal based on storeroom access letter and accomplish the food preparation and cooking tasks listed on the Food Service Production Log in accordance with the Air Force Corporate

Food Service Recipe System. Cooks will prepare all meals in accordance with serving and preparation times listed in the Food Service Production Logs, Air Force Golden

Eagle Standards, utilizing progressive cooking techniques.

1.1.2. Service of Food. The contractor shall prepare and serve food in standard portions, IAW

Air Force Corporate Food Service Recipe System and Food Service Production Logs, unless the patron requests smaller portions or directed by Government appointed

Contracting Officer’s Representative (COR). The contractor shall prepare and serve to order grill items and cold sandwich items in accordance with the Air Force Corporate

Food Service Recipe System and US Public Health standards. The contractor shall perform standard food serving procedures IAW most current Food and Drug

Administration (FDA) code, maintain proper temperature on serving lines, set up and close down serving lines in accordance with the Food Service Production Log, Air Force

Golden Eagle Standards, utilizing progressive cooking techniques.. The contractor shall not remove foods from the serving area until 15 minutes after the end of the posted meal hours.

1.1.2.1. Flight and Ground Support Meals. The contractor shall make up boxes or containers, assemble, and pack the meal components in accordance with Air Force Standards for pickup by others. Contractor will use commercial carryout boxes and containers provided by the Government.

1.2 Sanitation Requirements. The contractor shall comply with all federal and Air Force mandated sanitation requirements, including AFI 48-116 Food Safety Program (all chapters) and the most current Food and Drug Administration (FDA) code (US Public

Health Code, Food Code 2005). Uses of gloves is mandatory when prepping and serving food and are furnished by the Government. All uniform items (contractor provided) will be clean, serviceable, and free of stains, washed, ironed, fitted and embroidered with the contractor’s company logo and contractor employee’s name (IAW Appendix 2).

1.3 Housekeeping Services (Cooks)

1.3.1. The contractor shall follow clean-as-you-go procedures in all areas that immediately affect customer food service, to include appearance of the kitchen and food prep area.

1.3.2 General Cleaning. Clean immediate work area, to include walls and equipment used (all equipment surfaces to include tops, bottoms, sides, legs, and insides) and food prep areas, cleaning ovens and fryers weekly and trash taken out after every meal period.

1.3.3 Floor Cleaning. Clean kitchen and food prep area floors so that no visible dirt or dust remains on floors, floor mats or runners, in corners, behind doors, or under furniture and equipment. Floors should be mopped after each meal period and as needed, i.e. spot clean floors to remove food spills and debris.

1.3.4 Dishwashing. Clean and sanitize dishes, pots, pans, kitchen, and dining areas in accordance with the most current approved FDA Food Code (US Public Health Code, Food Code 2005).

1.4. Contractor Personnel.

1.4.1. Management. The Contractor shall provide a full time contract manager and an alternate to be available by phone. (In addition, a “head/lead” employee/cook should be present on each shift, in at least one of the facilities on the respective bases, accepting responsibility for the shift conduct.) Contract manager or alternate shall respond to initial contact (via phone, e-mail, or message) within one hour of discrepancies (Not answering phone will still be considered the start of the hour). Permanent on site presence by contract

“manager(s)” is not required; however, a head/ lead employee will be required on site and be able to represent the management in a personnel management capacity. The contract manager and alternate shall be responsible for the performance of the work and have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available upon request to meet with government personnel designated by the contracting officer. The contract manager(s) are required to attend dining facility staff meetings and training sessions as requested/needed.

1.4.2. Effective Communications. The contractor shall provide staff that are able to read, write, speak and understand conversational English. The contractor shall provide personnel who are legally allowed to work in the United Kingdom.

1.4.3 Technical Proficiency. The contractor shall provide cooks with the following levels of experience: Level One and Level Two (see Appendix 4 for definition). The contractor shall provide a list of all employees’ proficiency levels.

1.4.4. Health Examinations. The Contractor shall provide Health Certificates prior to performance under this contract (updated annually), which verify their ability to work in a food service environment IAW FDA Standards, to the Contracting Officer’s

Representative (COR) for each employee working at the dining facility. Employees must be physically able to frequently lift objects weighing up to 40 lbs, and can continually stand, walk, stoop, reach, push, pull, and bend for long periods of time, also the member shall not carry any type of infectious diseases that could be spread while preparing/serving food. General signed correspondence from a certified health care provider will be acceptable.

1.5. Conduct. Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities. The contractor shall not employ persons to work on this contract if such person is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

Contractor employees shall conduct themselves in a respectful and professional manner at all times. (Poor or dangerous behavior that is detrimental to the facility/base/mission will not be tolerated and the offender will be escorted from the facility/base.)

1.5.1 Employees’ Rest/Break Times. Contractors are authorized break times in accordance with local labor laws, but are not to coincide within 2 hrs of the beginning or end of shift. Contractor personnel shall stagger times of employee breaks and lunches so as not to interfere with efficient food prep, serving or cleaning operations. Refer to

Appendix 1 for shift times.

1.5.2 Smoking Policy. All contractor employees shall remove aprons and hats prior to leaving the building and only smoke in designated smoking areas. Contractors shall only smoke during designated rest/break times.

1.5.3 Mobile Phone Policy. No mobile phone use within the kitchen/serving environment.

Mobile phones can be utilized during designated break times. Employees found utilizing their mobile phones during preparation and meal period will be forwarded to contract management.

1.6. Hours of Operation

1.6.1. Normal. The contractor shall maintain varying shifts to provide facility coverage. Shift times, as listed in Appendix 1, are subject to change without notice based on mission requirements. Dining facility management will coordinate respective shift times to the contractor and provide a monthly schedule. The contractor shall provide the number and type of cook as indicated on the schedule. The contract manager shall replace an employee who is unwell for duty within 2 hours, and also shall arrange an immediate replacement (within 2 hours) if notified prior to the scheduled shift. Contractor shall notify COR or Dining Facility manager of any contractor personnel replacements or changes within one hour.

1.6.2. Holidays. The Knight’s Table Dining Facility is open 365 days of the year, including all

American and British holidays. Increased dining attendance is expected at Thanksgiving

(fourth Thursday in November) and Christmas. The Government will provide holiday schedules during Thanksgiving, Christmas season, and other special occasions to the contractor at least five days before the date of the event. The required number of scheduled contractors are expected for both holidays, no exceptions.

1.6.3 Timeliness. All contractor employees must be at the scheduled duty section at shift start time. (Workers must be prepared to work at the start of their shift. Just being in the facility does not show the employee is ready for work). The contractor must provide the required number of employees, with the required level type, as stated in each task order.

Missed time from scheduled work shift will not be compensated or made up at a later date.

1.7. Contractor Personnel Meals.

1.7.1. Contractor personnel who work in dining facilities under this contract may purchase food and beverages, to be consumed during break times. Employees shall pay for each item at the established item price to include the government authorized operational charge, and show proof of purchase upon request. This policy does not apply to a spoon size taste/sampling by personnel assigned to quality control. Employees shall not bring food from other sources into the kitchen area. All such food must be consumed in employee break areas during designated rest/break times.

1.8. Orientation. Government personnel will provide equipment and procedure training to contractor employees and maintain a record of the training. In addition, contractor employees shall receive the Government provided briefings listed below.

1.8.1 Food Handler’s Briefing. The contractor shall ensure that all contractor employees receive annual food handler’s briefing from the Government. This briefing is approximately one hour in length and will be conducted during shift hours. Contract management is responsible for coordinating attendance/making government management aware of new employees/date of start and all required documents will be provided on the first day of duty.

1.8.2 General safety, force protection, and fire prevention briefings will be provided by the

Government.

1.9. Security Requirements. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. Those failing to abide will be turned over to SFS immediately with notification made to contract management immediately. The contractor must have ability to gain access to the base legally by qualifying for a pass/escort privileges. Contractor personnel with escort privileges are responsible for maintaining full escort control over assigned personnel while on base. Escorting contractor personnel (for the purpose of fulfilling the contract requirements) is not the responsibility of the Government.

1.9.1. Base Access Procedures. The contractor shall reference the following clauses for the procedures to obtain base passes for their personnel: AFFARS 5352.242-9100 Installation

Passes. The contractor is required to provide at least one authorized contractor employee with base access and escort privileges per shift, per building, and all employees shall initiate acquiring a base pass immediately upon employment. Employees unable to gain access (felonies, etc.) shall not be employed by the contractor in performance of this contract, as they will be unable to gain base access.

1.9.2. Security of Government Assets. The contractor shall be responsible for safeguarding all

Government property utilized for the performance of this contract. At the end of each work shift, all equipment and materials shall be accounted for and returned to appropriate location.

SECTION II

2. Services Summary Overview. This Services Summary (SS), presented in tabular format, implements AFI 63-138 Acquisition of Services, and identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to survey all services called for in the contract to determine whether or not the performance objectives and goals were met.

2.1. Inspection Rights. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including FAR clause 52.212-4, Contract Terms and

Conditions- Commercial Items.

2.2. Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance is required immediately after notification from the COR to correct unacceptable performance. If re-performance is not acceptable, the contracting officer will be notified.

2.3. Government Quality Assurance. The Government will periodically evaluate the contractor’s performance by appointing Contracting Officer’s Representatives (CORs) to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance through scheduled/unscheduled on-site inspections of the contractor’s quality control program and receipt of complaints from base personnel. The

Government may increase or decrease the frequency of inspections in the event of superior or degraded contractor performance. Likewise, the Government will also receive and investigate complaints from customers. However, the COR shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s).

2.4. Contractor Quality Control and Customer Feedback. The Contractor shall establish, implement, and maintain a proactive Quality Control (QC) plan to ensure the requirements of the contract are met.

2.5. Services Summary Table

Performance Objectives PWS Para. Performance Threshold

Prepare and cook food IAW Air Force Corporate Food Service Recipe System and production logs.

1., 1.1.1., 1.1.2., appdx

Number of defects allowed: 2 per month

Comply with sanitation requirements of the most current Air Force approved Food Code and regulations, adhere to uniform and personal hygiene standards.

1., 1.1.2, 1.2., 1.3., 1.4.4, 1.8.1, appdx 2 and 4

Number of defects allowed: 2 per month

Provide timely and professional service to guests and adhere to standards of good conduct.”

1., 1.1., 1.5, appdx 4

Number of defects allowed: 2 per month

Adhere to all security requirements. 1., 1.9, 1.9.1, 1.9.2, appdx 4

Number of defects allowed: 0 per month

Provide support in accordance with task order to ensure there is no impact on Food Service operations.

1., 1.4., 1.5., 1.6, appdx 4

Number of defects allowed: 2 per month

Maintain the interior of the dining facility in a clean and sanitary condition

1, 1.2., 1.3., appdx 4.

Number of defects allowed: 2 per month

SECTION III

APPENDIX 1

APPROXIMATE SHIFT TIMES PER TASK ORDER

(1 Shift consists of 8 working hours plus two 15 minute and one 30 minute breaks)

RAF Lakenheath Per Task Order

Knight’s Table

Shifts

Approximate Number of Personnel Required per Shift

Hours of Operation/ Serving Times

Morning Shift: 0500 – 1400 4 Breakfast: 0600 – 0815

Day Shift: 1000 – 1900 3 Lunch: 1100 – 1300

Mids: 2000-0500 2 Dinner: 1600 – 1830

Midnight: 2300 – 0100

Holidays and Weekends

Morning Shift: 0530 – 1430 4 Brunch: 0700 – 1230

Supper: 1530 – 1700 3 Supper: 1530 – 1700

All shifts are subject to change by the Government.

APPENDIX 2

CONTRACTOR FURNISHED ITEMS

1. Uniforms: Contractor shall be responsible for providing standardized mess attendant and cook uniforms IAW paragraphs 1.1 and 1.2 of Appendix 2. Contractor is responsible for maintenance/cleaning of all contractor uniform items.

1.1. Cook Uniforms: Uniforms shall be standardized and consist of (embroidered) white chef’s coats with contractor’s company logo and contractor employee’s name, white under-shirts, black chef trousers (no leggings, cargo pants, black jeans), black boots (no sandals, tennis shoes or shoes without a non-slip sole), (clean/serviceable/without stains) white apron (with company logo), and white chef’s hats. Boots shall be black, steel-toed, and suitable for work in a kitchen environment. All items shall be clean, serviceable, in good repair, and kept free of stains, ironed, neat and professional. MEMBERS

WITHOUT THE CORRECT UNIFORM WILL NOT BE ALLOWED TO WORK IN

ANY FUNCTION OF THE DINING FACILITY.

1.2. Mess Attendant Uniforms: Uniforms shall be standardized and consist of black polo shirt with contractor’s company logo, black trousers, black boots, and standardized baseball cap with contractor’s company logo. Boots shall be black, steel-toed, and suitable for work in a kitchen environment. All items shall be clean, serviceable, in good repair, and kept free of stains.

APPENDIX 3

APPLICABLE PUBLICATIONS AND FORMS

Publications and forms applicable to this Performance Work Statement (PWS) are listed below.

The contractor shall follow those publications to ensure compliance in its entirety in accordance with AFI 34-239 Food Service Management Program and AFMAN 34-240 Food Service

Program Management. Air Force Food Service Directives as listed are available digitally on the

AFDPO WWW site at http://www.e-publishing.af.mil. The Government will continue to supply the Government forms needed for daily operations.

Publications Code:

AFI - Air Force Instruction

AFMAN - Air Force Manual

AFP - Air Force Pamphlet

AF Form - Air Force Form

DD Form - Department of Defense Form.

DEPARTMENT OF DEFENSE and AIR FORCE PUBLICATIONS:

Number Title of Directive

AFI 31-209 11/10/94 Air Force Resource Protection

AFI 34-239 2/20/04 Food Service Management Program

AFI 34-241 11/1/97 Meal Card Program

AFI 36-2903 07/18/11 Dress and Appearance Standards

AFI 48-116 03/17/04 Food Safety Program

AFMAN 34-240 2/05/98 Food Service Program Management

OTHER DIRECTIVES:

US Department of Health and Human Services FDA 2005 FOOD CODE (most current Air Force approved) http://www.cfsan.fda.gov/~dms/fc05-toc.html

United States Air Force Golden Eagle Standards

Air Force Corporate Food Service Recipe System

AIR FORCE FORMS:

AF Form 27 Food Service Customer Comments

AF Form 79 Cash Collection Voucher

AF Form 463 Request for Flight Meals

AF Form 1469 Essential Station Messing (ESM) Invalid Entitlements Log

Food Service Production Log

DEPARTMENT OF DEFENSE FORMS:

DD Form 1131 Cash Collection Voucher

APPENDIX 4

DEFINITIONS

A La Carte System (ALACS): Item pricing of all menu items. Under ALACS, the cash patron pays for each item selected; the Subsistence-in-Kind (SIK) patron receives all items selected without charge

Basic Allowance for Subsistence (BAS): A cash allowance paid to military personnel in place of subsistence.

Corporate Food Service: The automated system for food service. The food service software includes programs for menu planning, inventory, requisitioning subsistence, controlling food production, identifying patrons, pricing menu items in ALACS facilities and preparing accounting reports.

Director of Military Public Health (MPH): The installation medical authority who defines and monitors sanitation standards and procedures for food service activities. Representatives of the

MPH inspect sanitary conditions and apply ratings based upon their professional qualitative judgment.

Equipment: Items used to store, prepare, cook, transport, and serve food. Equipment also includes items used in cleaning and sanitizing, as well as those used to transport and store supplies.

Essential Station Messing (ESM): Food furnished to enlisted personnel at Government expense, instead of a monetary allowance.

Food Handlers: Food service personnel, who work where unsealed food or drink is handled, processed, prepared, or served, and who touch food or food contact surfaces in any way.

Excluded are food service managers, cashiers, and delivery persons who do not handle unwrapped food or touch food contact surfaces.

Food Service Manager (FSM): An officer, noncommissioned officer, or civilian responsible to the base Chief of Services for matters relating to food service. Advises the contracting officer on matters relating to the contract.

Level One: Ability to perform simple cooking tasks such as slicing, dicing, cutting, chopping, flouring, dredging, breading, measuring, and weighing; can prepare items requiring little or no processing such as pancakes, sausage, eggs, hamburgers, fresh/canned vegetables, etc. Can prepare hot cereals, dehydrated soups, pizza, and cold sandwiches, etc. Can prepare fried convenience items such as hash browns, chicken nuggets, egg rolls, etc. Can prepare side dishes such as beans, rice, potatoes, etc. Can prepare pasta. Can cook short-order grill items. Can roast, broil, bake, fry, fillet, sauté, boil, steam, stew, and grill meats. Can prepare soups, stocks, glazes, broths, gravies, sauces, and puddings without the use of packaged mixes. Can prepare salads and desserts such as jello, cookies, puddings, etc. Can prepare entire meals requiring coordination of multiple items and cooking times. Can meet cooking and preparation deadlines. Is proficient at operating and cleaning all kitchen equipment. Can ensure proper steps and quantities in food preparation are followed. Can read, understand, follow, and scale established English recipes.

Has basic knowledge of methods and procedures related to food preparation and proof of at least one year experience in preparing food items and using kitchen equipment.

Level Two: Ability to perform Level One tasks. In addition, must have basic baking knowledge and proof of one year of baking experience. Can prepare and decorate cakes, pies, pastries, cookies, cobblers, tarts, frostings, quiches, rolls, breads, etc.

Major Maintenance: The maintenance and repair of equipment, including the restoration or replacement of parts because of wear and tear, damage, failure of parts, or the like. Major maintenance includes replacing or repairing handles, hinges, gaskets, compressors, and all other components necessary to maintain refrigeration in refrigerators

Meal: A meal served at an ALACS dining facility is any total sale made over 20 cents at breakfast and over 40 cents at all other meals, before the Operating Charge is applied. A sale of less than the specified minimum sales to a cash or subsistence-in-kind (SIK) patron shall not count as a meal served.

Minor Maintenance: Involves the cleaning, adjusting, tightening of knobs, screws, nuts, bolts, etc., as required to keep food service equipment in operation and performing other user maintenance recommended by the manufacturer.

Preventive Maintenance: Encompasses the tasks necessary to prevent the premature failure of equipment and includes routine checks of all equipment, lubricating, greasing and oiling equipment parts/components on a regular basis, and the maintenance of equipment logs.

Subsistence: Food items, including beverages and condiments.

APPENDIX 5

Historic Workload Data

The issuance of task order’s (TO’s) and associated number of hours for level I & II cooks are dependent upon deployment of government personnel. The following historical data is provided for reference, but does not guarantee the number of associated hours under the resultant, new contract.

RAF Lakenheath

Task Order

Period of Performance Level I Cooks (Hours Requested)

Level II Cooks (Hours Requested)

0002 15 Nov 2011 – 14 Feb 2012 4,242 1,022.5

0003 15 Feb 2012 – 14 May 2012 3,921 1,023.5

0004 15 May 2012 – 14 Aug 2012 4,561 1,048

0006 15 Aug 2012 – 30 Sept 2012 2,648 146

0007 1 Oct 2012 – 30 Sept 2013 19,600 2,800

CLAUSES INCORPORATED BY FULL TEXT

52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

http://farsite.hill.af.mil/

(End of provision)

52.252-5 AUTHORIZED DEVIATIONS IN PROVISIONS (APR 1984)

(a) The use in this solicitation of any Federal Acquisition Regulation (48 CFR Chapter 1) provision with an authorized deviation is indicated by the addition of"(DEVIATION)" after the date of the provision.

(b) The use in this solicitation of any DFAR Supplement (48 CFR Chapter 2) provision with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

CLAUSES INCORPORATED BY REFERENCE

52.212-1 Instructions to Offerors--Commercial Items JUL 2013

ADDENDUM TO 52.212-1

ADDENDUM TO 52.212-1

Addendum to 52.212-1 Quotation Preparation Instructions

A. To assure timely and equitable evaluation of the quotations, vendors must follow the instructions contained herein. Vendors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or subfactors.

Failure to meet a requirement may result in a quote being ineligible for award. The quotation shall consist of three

(3) separate parts; Part I - Price, Part II - Technical, and Part III - Past Performance.

B. The Government’s terms, conditions, and respective clauses contained within this solicitation are prescribed in accordance with United States Federal Acquisition Regulations (FAR), and are not subject to conditionally proposed revisions or changes requested by vendors. Vendor specific terms and conditions that may be contingently proposed for subsequent inclusion into the contract, if awarded, will not be considered by the Government in its evaluation of quotes. Vendor’s that are not able to comply with the aforementioned conditions, will be determined as noncompliant with the solicitation requirements, and therefore may be removed from consideration for award.

C. Specific Instructions: Complete the necessary fill-ins and certifications in all provisions. The provision FAR

52.212-3 shall be returned along with the quote.

Vendors are encouraged to submit their quote electronically to: david.miller.115@us.af.mil and benjamin.brown.16@us.af.mil. It is the vendor’s responsibility to ensure the quote is sent to the correct

Government email address(s), and it is encouraged that vendors request a “read receipt” to ensure quotations have been received. Please note that our email system has a 1MB limit for attachments. Vendors may send their quote mailto:david.miller.115@us.af.mil mailto:benjamin.brown.16@us.af.mil using multiple emails and it is advised that number systems such as “email 1 of 4” are used so that if requested by the vendor, we can confirm receipt. The requirements below for multiple copies do not apply to electronically submitted quote.

1. PART I – PRICE - Submit original and two (2) copies (copies are only required when quotation is not submitted electronically.)

a) Labor Hour Contract Quotes: As prescribed by clause 52.216-1 TYPE OF CONTRACT, the resultant contract will be a Labor Hour contract. Complete all areas within the Price Schedule, ensuring that proposed unit (hourly rate) and extended prices for the required quantities are correctly calculated for summary totals that equate to prices provided at the Contract Line Item Number-level (CLIN).

b) To be considered for award, proposed pricing must be submitted in British Sterling Pounds (£), and remain valid for 60 days after the solicitation close date for all items in the Price Schedule and for all associated priced CLINs.

c) TUPE: During the solicitation phase and award of the resultant contract the Government does not have access to specific TUPE information nor becomes involved with related TUPE processes and associated liabilities

(to include indemnification) that may transpire during pre-award or post-award phases between transferor and transferee. While the Government fully understands the relevance of TUPE-information in proposing fixed prices, the responsibility to provide TUPE-information rests solely with the transferor; governed by

Regulation 11 of the Transfer of Undertakings (Protection of Employees) Regulations 2006 (TUPE). As the transferor need only provide TUPE information to the transferee prior to the transfer, the Government will only make available the listing of the current, incumbent contractor(s) with associated points of contact if requested.

d) The contracting officer has determined there is a high probability of adequate price competition in this acquisition. Upon examination of the initial quotes, the contracting officer will assess this determination and if, in the contracting officer’s opinion, adequate price competition exists, the competition of quotes will determine price reasonableness. However, if at any time during this competition the contracting officer determines that adequate price competition does not exist, vendors may be required to submit other than cost or pricing data to establish price reasonableness.

2. PART II – TECHNICAL – Submit original and two (2) copies. Limit to no more than 20 pages. (copies are only required when quotation is not submitted electronically.)

a) Transition Plan – Provide your plan for transitioning personnel that will ensure successful performance on the contract start date. Offerors shall provide a clear and comprehensive narrative that outlines associated and scheduled transition activities that will result in successful performance on the contract start date of 1

July 2014. Transition Plans shall include at minimum:

Thoroughly and clearly describe your key processes and procedures for hiring or obtaining the necessary personnel and ensuring that employees are available and capable to perform the contract requirements on the contract start date. This should include processes which will adhere to the required shift times, employee replacements, and re-performance (ref. Performance Work Statement (PWS) paragraphs 1.6, 2.2, and Section III, Appendix 1, Approximate Shift Times per Task

Order)

Thoroughly and clearly describe your key processes and procedures for ensuring employees have received and are capable of providing the Health Examination

Certificates to enable performance of the contract requirements on the contract start date (ref. PWS paragraph 1.4.4).

Thoroughly and clearly describe your key processes and procedures for ensuring means to both provide uniforms that meet the criteria set forth in the PWS, as well as methods to control and enforce proper wear by contracted employees to enable performance of the contract requirements on the contract start date (ref. PWS paragraph 1.2 and Section III Appendix 2 Contractor Furnished Items).

Thoroughly and clearly describe your key processes and procedures for ensuring timely submission of all materials required for base pass access; taking into account that submitting employees that have criminal records or other extenuating circumstances may take longer to be approved, if they receive approval at all.

Describe how the contractor will enforce/ensure all employees have base access to enable performance of the contract requirements on the contract start date (ref. PWS paragraph 1.9).

3. PART III – PAST PERFORMANCE INFORMATION - Only references for recent and relevant type contracts and/or projects are desired for past performance evaluation (definitions of recency and relevancy can be found below in paragraph (a). Submit original and two (2) copies. (copies are only required when quotation is not submitted electronically.)

a) Quality and Satisfaction Rating for Contracts Completed in the Past Three Years: Vendors must submit recent and relevant contact information for up to three (3) customers for whom food preparation services have been provided. To be considered recent, food preparation services for a particular customer must have been provided within the last three (3) years. To be considered relevant, food preparation services must be, or have been, similar size (monetary value and number of customers served) and complexity as the requirement in this solicitation. Multiple customer contacts can be provided for the same customer.

For each customer provided, vendors must provide the following information:

i. Company/Division name/Contracting Agency/Customer Name

ii. Description of service provided

iii. Contract Number

iv. Contract Dollar/GBP Value

v. Period of Performance

vi. Verified, up-to-date name, address, email, & telephone number of the customer

NOTE: It is the vendor’s responsiblitity to validate and provide current contact information for the customer reference. If a customer reference point of contact cannot be reached, the Government is not obligated to seek an additional point of contact.

b) In addition, provide any information currently available (metrics, audits, independent surveys, etc.) which demonstrates customer satisfaction with overall job performance and quality of completed product for same or similar type contract. In addition, explain corrective actions taken in the past, if any, for substandard performance and any current performance problems such as cost overruns, extended performance periods, numerous warranty calls, etc.

If a teaming arrangement is contemplated, provide complete information as to the arrangement, including any relevant and recent (within the past three years) past performance information on previous teaming arrangements with same partner. If this is a first time joint effort, each party to the arrangement must provide a list of past and present relevant contracts.

c) Subcontractor Consent: Past performance information pertaining to a subcontractor cannot be disclosed to the prime vendor without the subcontractor’s consent. Provide with the quote a letter from all subcontractors that will perform major or critical aspects of the requirement, consenting to the release of their past performance information to the prime contractor.

D. Documents submitted in response to this RFQ must be fully responsive to and consistent with the following:

i. Requirements of the RFQ (CLINs & PWS) and government standards and regulations pertaining to the PWS.

ii. Evaluation Factors for Award in provision 52.212-2, Evaluation—Commercial Items.

iii. Any limitation on the number of quote pages. Pages exceeding the page limitations set forth in this solicitation provision will not be read or evaluated, and will be removed from the quote.

E. Format for quote Parts II and III shall be as follows:

i. The quotes will be 8 1/2” x 11” paper, or European equivalent, except for fold-outs used for charts, tables, or diagrams, which may not exceed 11” x 17”, or European equivalent.

ii. A page is defined as one face of a sheet of paper containing information.

iii. Typing shall not be less than 12 pitch (font size).

iv. Elaborate formats, bindings or color presentations are not desired or required.

F. Further changes to the original clause 52.212-1.

i. Paragraph 52.212-1(c), Period for Acceptance of Quotes is tailored as follows: The vendor agrees to hold the prices in its quote firm for 60 calendar days from the date specified for receipt of quotes.

ii. Paragraphs 52.212-1(d) and 52.212-1(h) and 52.212-1(i) do not apply to this acquisition.

52.212-2 EVALUATION--COMMERCIAL ITEMS (JAN 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Part I - Price

Part II - Technical

Part III - Past Performance

ALSO SEE ADDENDUM 52.212-2

(b) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.

Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

ADDENDUM TO 52.212-2

Addendum to 52.212-2

BASIS FOR CONTRACT AWARD: Government evaluation will be conducted on vendors’ quotations considering the evaluation factors listed herein. Evaluation of the factors will utilize a Lowest Price, Technically

Acceptable (LPTA) process; whereby the Government seeks to award on the basis of the lowest evaluated price of quotations meeting or exceeding the acceptability standards of non-price factors (i.e. Technical and Past

Performance). Under the LPTA process, trade-offs are not permitted, quotations are evaluated for acceptability but not ranked using the non-price factors. Only one award will be made as a result of this solicitation. The evaluation process shall proceed as follows:

1. EVALUATION FACTORS FOR AWARD: IAW FAR 13.106-2, quotations will be evaluated in an efficient and minimally burdensome fashion whereby formal evaluation plans and establishing a competitive range, conducting discussions, and scoring quotations or offers are not required. A comparative evaluation of quotations will be conducted whereby preliminary consideration of all quotations will identify one that is most suitable to the user, subject to the lowest priced, technically acceptable quotation. Three (3) evaluation factors will be used to evaluate quotations: a.) Price, b.) Technical and, c.) Past Performance.

a) Price. The Government will evaluate prices submitted in the Pricing Schedule and verify extended totals at the CLIN level. Comparisons of quoted pricing by vendors received in response to the solicitation will be first evaluated at the CLIN level to verify completeness and correctness. As only one (1) contract will result from this solicitation, the total evaluated price of each quotation will be determined at an aggregate/overall level, for purpose of the Government’s price evaluation. Accordingly, vendors should quote the best available pricing to the Government for each item in arriving at the most competitive, overall price. A comparison of vendor’s proposed, competitive prices at the aggregate total, will satisfy the requirement for price analysis, in establishing price reasonableness in accordance with FAR Part 13.106-3(1) .

b) Technical. The Government will evaluate technical quotations on a pass/fail-basis, assigning an overall rating for the Technical factor as “Acceptable” or “Unacceptable”. Accordingly, under the LPTA evaluation process, vendor’s assigned an “Unacceptable” rating for this factor, may not be considered for award. Technical Acceptability shall be evaluated against the following factor:

i. Transition Plan: The Transition Plan will be evaluated for its completeness in thoroughly addressing the vendor’s proposed processes and procedures, as identified in the addendum to provision 52.212-1, which enables successful performance of the contract requirements on the contract start date. As the

Government intends to award a contract without discussions, vendors that do not provide sufficient information to clearly and comprehensively illustrate their plans for transitioning and meeting the requirements of the Performance Work Statement, may result in an unacceptable rating for this

Technical factor, and therefore, such vendors may be removed from consideration for award.

c) Past Performance. The Government will use questionnaires for the vendor’s referenced customers to determine Past Performance acceptability. Also utilized by the government during past performance evaluation will be data independently obtained from other government and commercial sources. Based upon feedback from respondents to the questionnaires, and information gained from other government/commercial sources, past performance evaluation will further assess the recency and relevancy of associated projects. If determined by the Government to be recent and relevant, the Government will assess whether or not the vendor had successfully demonstrated an ability to perform. Recent performance includes contract performance within three (3) years of the date of this solicitation. Relevant performance includes performance of efforts involving the services in the PWS that are similar or greater in scope, magnitude and complexity than the effort described in this solicitation. The evaluation of past performance information will result in an overall assessment of acceptable or unacceptable.

Note that the past performance evaluation performed in support of this requirement does not establish, create, or change the existing record and history of the vendor’s past performance on past contracts; rather, the past performance evaluation process gathers information from customers on how well the vendor performed those past contracts.

2. AWARD DETERMINATION: As a result of the Government’s aforementioned evaluation, only those vendors whose quotations are assigned acceptable ratings for both factors entailing Technical and Past

Performance will be considered for award. Of those vendors whose Technical quotations and Past

Performance records are assigned acceptable ratings, award will be made to the lowest reasonably priced vendor.

Additional Information for Vendors regarding the Government’s evaluation of quotations:

Vendors are cautioned to submit sufficient information and in the format specified in 52.212-1, Instructions to

Vendors—Commercial Items. NOTE: This addendum supplements section (c) of the primary clause 52.212-2;

whereby this solicitation is issued in accordance with simplified acquisition procedures prescribed by FAR Part 13, in seeking quotations from interested vendors. Accordingly, in accordance with 13.004 -- Legal Effect of Quotations, a quotation is not an offer and, consequently, cannot be accepted by the Government to form a binding contract.

Therefore, issuance by the Government of an order in response to a vendor’s quotation does not establish a contract.

The order is an offer by the Government to the vendor to buy certain supplies or services upon specified terms and conditions. A contract is established when the vendor awarded the contract (awardee), accepts the offer. The contracting officer may ask the awardee to indicate acceptance of an order by notification to the Government in writing (i.e. by bilaterally signing the contract), and/or the awardee may indicate acceptance by furnishing the supplies or services ordered, or by proceeding with the work to the point where substantial performance has occurred.

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2013)

An offeror shall complete only paragraph (b) of this provision if the offeror has completed the annual representations and certifications electronically via http://www.acquisition.gov. If an offeror has not completed the annual representations and certifications electronically at the System for Award Management (SAM) website, the offeror shall complete only paragraphs (c) through (o) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern”…