Attachment 1 - ISMR PWS 08JAN25.pdf

Performance Work Statement (PWS)

For

36 MXG Shop Equipment Inspection, Service, Maintenance, & Repair (ISMR)

PREPARATION DATE:

08 January 2025

Preparing/Requirement Holder Organization:

36th Maintenance Group, Andersen Air Base, Guam

In Support Of:

Andersen AFB, Guam resource contributing/covered organizations

1. INTRODUCTION

1.1. The Contractor, acting as a service provider, is an extension of the Department of

Defense’s (DOD) maintenance capability. The Contractor will provide a multitude of services and support on Government owned commercial shop equipment and products in support of the 36th Maintenance Group at Andersen AFB, Guam as detailed below.

1.2. The Government intends to issue a single award for a Firm-Fixed Price and Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a base period of 12-months option to extend services” clause in accordance with FAR 52.217-8 Option to Extend Services for four (4) 12-month option periods.

1.3. The award shall be complete with pricing supporting all FFP (routine recurring work) and IDIQ (non-recurring work) required by the Performance Work Statement (PWS).

All pricing shall align with the awarded Contractor’s price listing specifying all elements of the work requested within the PWS.

1.3.1.1. Routine Recurring Work (FFP): The Contractor shall perform maintenance and inspection on Government equipment and products to ensure safe, reliable, uninterrupted service. The Contractor shall inspect and maintain equipment and parts according to the manufacturer’s recommended procedures on a Monthly basis. The PWS provides an estimate of work and service to be rendered by the Government. If additional work or service is required by the Contractor approval must be obtained by the Contracting Officer and COR prior to proceeding with such work.

1.3.1.2. Indefinite Delivery/Indefinite Quantity (IDIQ) type work:

1.3.1.2.1. The Contractor shall support all work requested by the Government by written order. Work shall be considered the additional work or services, defined as recommended major repairs and upgrades, which are not within the general scope of the contract and are necessary to make repairs or prevent malfunctions (see Section 5.4 of this PWS describing Major Repairs and Upgrades) or wear & tear items not affecting operation or as scheduled repairs in accordance with operator instructions or owner’s manuals. Any orders requested by the Government deemed non-recurring work shall be based on the contract price listing and/or the contractor’s provision of a detailed estimate of the cost of work and services to be approved by the Government by written order prior to proceeding with such work.

1.3.1.2.2. Any task orders requested by the Government deemed to be recurring work (Additional equipment types) shall be based the contractor’s provision of a detailed pre-priced IDIQ listing of the cost of work and services to be approved by the Government by written order prior to proceeding with such work.

1.3.1.2.3. Orders shall not exceed the price ceiling referenced within the contract for any given period.

2. SCOPE

2.1. The Contractor shall provide all tools, parts, equipment, materials, transportation, personnel labor, supervision and management necessary to perform the specified equipment Inspection, Service, Maintenance, & Repair actions (ISMR) contained herein.

3. Description of Services: All recurring work (FFP) and non-recurring work (IDIQ) referenced in the above Section 1 are described in Table 1 and within the proceeding paragraphs of this PWS. All work or services described herein shall be performed on each piece of equipment listed in the below Table 2. All work or services referenced herein, is an estimate of maintenance and service needs for each referenced equipment. If additional work or service is required by the Contractor, approval must be obtained by the Contracting Officer prior to proceeding with such work.

Table 1: Summary of Services

Service Type Description of Services

Recurring Work (FFP), Section 1.3.1.1

Recurring work is listed as but not limited to:

Preventative Maintenance & Time/Cycle Change Items

Periodic-Inspections

On-call maintenance

Comprehensive Maintenance & Support

Non-Recurring Work (IDIQ), Section 1.3.1.2 Additional equipment added during contract execution through an IDIQ task order.

Major Repairs and upgrades to be approved by the Government by written order.

Approved wear & tear items not impacting operation.

Table 2: Baseline Equipment listing for Recurring Work (FFP) and Non- Recurring Work (IDIQ)

Equipment Make Serial Number Model Replacement Value

Floor Scrubber Karcher 17011 B 300 R LPG $99,570.00

Floor Scrubber Karcher 17009 B 300 R LPG $ 99,570.00 Floor Scrubber Karcher 17011 B 300 R LPG $99,570.00 Chief Lubrication System Fluid Defense A12-211P3

8W0410-05AH-

SA12 $65,000.00

Floor Scrubber Tennant T300E-11006722 T300e $7,404.00

Air Compressor

INGERSOLL

RAND CBV587245 2545E10-V $4,674.40

Forklift Crown 1A570431 RM 6000 Series $30,000.00 Tug Taylor Dunn 200634.00 B5-440-48 $12,764.00 Tug Toyota CBT6-13535 CBT6 $12,900.00 Total aircraft wash station Riveer

5178710/10/141809 :27

TAWSP10175D

T/M $58,000.00

Total aircraft wash station Riveer

5149410/06/141813 :56

TAWSP10175D

T/M $58,000.00

Aluminum Blaster Pauli systems 11447.00 Ram-31 $ 25,000.00 Steel Blaster Pauli systems 11446.00 Ram-31 $25,000.00 Genie High Lift crane Terex Z62H-3410 Z62/40 $85,000.00 Non-potable water vacuum trailer Riveer 25543416.00 ARC 2543416 $228,750.00 Aircraft Rinse System Riveer 160377.00 ARC 160377 $85,399.00 Aircraft Tire bead breaker Bauer 45337.00 8621004-P1 $83,350.00 Enclosed Trailer ATC 06X96355 Rom 500 $47,999.00 Tire Cage Bauer 41297/2 5871.00 $17,700.00 Water Jet Omax J511662 5550 $170,000.00 Riveer Wash Rack & RTS-3000 Riveer

1BCIIS56E4T0430

15 $214,000.00

Portable Closed Loop Wash Platforms with Integrated Riveer Components Riveer CIMC 1880377 $214,000.00 Pegasus Nitrogen Machine

Kaeser Kompressoren 161655 911607-001 $50,000.00

Metal Shearing Machine Lynch Machinery Inc 4849 637512 $50,000.00

Tug Taylor Dunn 20063 B5-440-48 $12,764.00 Polaris 4x4 Polaris K8516217 Ranger $14,000.00 Floor Scrubber IP Cleaning 8000292183 CT160 $34,500.00 A-Frame Harrington PT020 $6,000.00

Purge Unit Pacific Consolidated 1000005575 75906 $71,402.00

Battery Charger Marathon Power 2237 RF80-K $14,590.00 Battery Charger Marathon Power 1630 RF80-K $14,590.00 Hydraulic Stand N/A 790030027-1BA N/A $127,822.00 3D Printer Source Graphics 009998-050479 UltimatterS3 $4,450.00 Vehicle Wash Rack with RTS 500 Riveer $100,000.00 Regent MFG INC Universal Jack Tester with Rice Lake Controller

Regent structure Rice Lake Controller

Structure:0131

Controller:

1958900185

Structure:7186- Controller:

920i-3A $102,000.00

3.1. Inspection: The contractor shall perform scheduled inspections of the equipment to identify any potential issues or safety hazards in accordance with regular inspection intervals dictated in respective owner’s manual or operating instructions. The contractor shall provide a schedule of the inspection tasks and the frequency of the tasks to meet manufacturer's recommendations, industry standards, OSHA, DOD, AF and local standards. The tasks shall include, but not be limited to, the following:

3.1.1.1. Inspection of the equipment for signs of wear or damage

3.1.1.2. Inspection of the equipment for proper operation

3.1.1.3. Inspection of the equipment for compliance with safety and security regulations

3.1.1.4. Inspection of the equipment for compliance with environmental regulations

3.1.1.5. Replace worn or degraded accessories (nozzles, sprayers, wipers, etc.)

3.1.1.6. Reporting: The contractor shall provide written reports of the preventative maintenance and inspection tasks, including the date of the task, the results of the task, and any recommendations for repairs or upgrades. The contractor shall perform any repairs necessary as a result of the maintenance and inspection tasks. The contractor shall provide a detailed estimate of the cost of the repairs in the form of a pre-priced IDIQ listing.

3.2. Preventative Maintenance: The contractor shall perform regular preventative maintenance on the equipment in accordance with the manufacturer's recommendations, industry standards, OSHA, DOD, AF and local standards. The contractor shall provide a schedule of the preventative maintenance tasks and the frequency of the tasks. The tasks shall include, but not be limited to, the following:

3.2.1. Lubrication of all moving parts

3.2.2. Inspection of belts and hoses for wear or damage

3.2.3. Inspection of electrical connections for tightness and corrosion

3.2.4. Inspection of fluid levels and replacement of fluids as necessary

3.2.5. Inspection of air filters and replacement as necessary

3.2.6. Cleaning of equipment and removal of debris

3.2.7. Reporting: The contractor shall provide written reports of the preventative maintenance and inspection tasks, including the date of the task, the results of the task, and any recommendations for repairs or upgrades.

3.2.8. Repairs upon Preventative Maintenance: Preventative maintenance considered over and above routine recurring work or service, shall be reported to the Contracting Officer and the Contracting Officer Representative (COR) for appropriate decision and course of action (also see Section 5.4). The contractor shall provide a detailed estimate of the cost of the repairs before procuring parts and proceeding with such repairs. Written Approval through the task order from the Contracting Officer must be obtained prior to proceeding with repairs. Any repairs necessary as a result routine maintenance and inspection tasks shall be performed as recurring work (FFP).

3.3. Comprehensive Maintenance & Support: The contractor shall perform the necessary Comprehensive Maintenance, outlined in product owner’s manuals and operating instructions, and service to ensure that it is in good working condition and that any potential issues are identified and addressed. This type of maintenance typically includes tasks such as inspection, cleaning, and repairs. It may also include preventative maintenance tasks such as lubrication, tightening of bolts and nuts, and replacement of worn or damaged parts. The goal of comprehensive maintenance is to keep the equipment operating at peak performance and to extend its lifespan.

3.3.1. On-call maintenance & repairs: The contractor shall provide 24 hour on-call maintenance services to address any unexpected equipment failures or malfunctions to provide troubleshooting and repairs not to exceed repair costs covered in FFP pricing.

3.3.2. Reporting Equipment Failure: In the event of an unexpected equipment failure or malfunction, an approved government representative shall immediately notify the contractor. The notification shall include the type of equipment, the location of the equipment, and a description of the problem.

3.3.3. Dispatching Technician: Upon receiving the notification, the contractor shall dispatch a qualified technician to the site to diagnose and repair the equipment.

The technician shall have the necessary tools, equipment, and spare parts to perform the repairs not to exceed repairs covered in the FFP limit.

3.3.4. Temporary Repairs: If the equipment cannot be immediately repaired, the technician shall make temporary repairs to return the equipment to service within the limit of the costs covered under the FFP lising to ensure the equipment is safe to operate and minimize any further damage.

3.3.5. Permanent Repairs: The technician shall perform the necessary repairs to correct the equipment failure or malfunction. The contractor shall provide an estimated time of completion, every 30 days to the COR to include updates on shipment tracking for the repairs and shall keep the Government informed of any changes to the estimated time of completion.

3.3.6. Record Keeping: The contractor shall maintain accurate records of all on-call maintenance performed, including date, time, and details of the work performed.

The contractor shall provide a report of the repairs performed and any parts or equipment replaced.

3.3.7. Follow-up Maintenance: After the equipment is repaired, the contractor shall schedule follow-up maintenance to ensure the equipment is operating correctly and to prevent future failures. The follow-up maintenance must be accomplished no later than one calendar month after repairs are completed and reported to the

COR/CO.

3.4. Calibration, Testing, and Use Certification

3.4.1. The contractor shall be responsible for ensuring that all equipment used in the performance of this contract is properly calibrated, tested, and certified for use in accordance with the manufacturer's specifications and any relevant industry, OSHA, DOD, AF and local standards.

3.4.2. The contractor shall maintain records of all calibration, testing, and certification activities, including the date of each activity, the equipment involved, and the results of each activity.

3.4.3. The contractor shall provide copies of all calibration, testing, and certification records.

3.4.4. The contractor shall be responsible for ensuring that all equipment is properly maintained and serviced in order to maintain its calibration and certification status.

3.4.5. The contractor shall provide the Government with the certifications for all equipment that are used for the performance of this contract.

3.4.6. The contractor shall provide the Government with the calibration and test procedures used for the performance of this contract.

3.4.7. The contractor shall provide the Government with the certifications and the results of the calibration and test performed on the equipment.

4. General Information

4.1. Contract Manager: The contractor shall designate a primary contract manager (CM) who will be responsible for contractor-performed services. Upon contract award, the contractor shall submit the names and 24 hour telephone number of the CM in writing, to the CO. The CM shall have full authority to act for the contractor on all matters relating to daily execution of the contract. The CM must be available by phone 24 hours per day, 7-days per week including holidays, to respond to Government service calls.

4.2. Safety: The Contractor shall comply with all safety regulatory guidance including those as by the United States Department of Labor and USACE EM385-1-1.The contractor shall be responsible for the safety and accountability of all its employees; the contractor shall provide common PPE for contractor team members.

4.3. Workwear: Contractor employees are required to wear commercially comparable workwear to designate what company they represent while on the installation. The contractor will supply all workwear and PPE. While performing daily duties.

4.4. Security Clearances: Performance of work will not require access to classified information, USG Confidential or Controlled Unclassified Information (CUI). The Contractor will have to submit their employees to a National Agency Check w/Inquiries if required to gain base access.

4.5. Restricted Area Badges/Common Access Cards/Entry Access List

4.5.1. All contractor personnel who require access to the hangar and flight line areas will be required to have a Restricted Area Badge and Contractor personnel shall follow and meet the security requirements as given in the DD Form 254. The contractor shall not divulge any information about files, data, processing activities or functions, user IDs, passwords, or other knowledge that may be gained to anyone who is not authorized to have access to such information.

4.5.2. The Contractor shall coordinate with the on-site COR and ensure the provision of security badges required to allow Contractor personnel access to designated workspaces.

4.5.3. The Contractor shall comply with all applicable security requirements, abide by the direction given by Security Forces or other security personnel, and adhere to installation traffic laws.

4.5.4. Upon completion of required training/qualifications and if required for the performance of this contract, 36 WG (via the COR and 36 MXS) will provide RABs, EALs, Certificate of Competency Cards, Company/Personal Owned Vehicle passes, and/or base access passes as needed to accomplish work requirements on the flight line and within restricted areas.

4.6. Government Furnished Services: The Government will provide the contractor with a source of water, electricity, and fuel as required for contract performance. All other consumables, parts and disposal are the responsivity of the contractor.

4.7. Rights: The Government has unlimited rights to all deliverables developed under this contract. The Government shall retain custody of all records associated with Contractor deliverables and shall have exclusive control of all records associated with the distribution of all written deliverables.

4.8. Technical Orders: The contractor shall be responsible for acquiring all technical orders, service & repair manuals, user manuals, troubleshooting guides etc. All work shall be accomplished in accordance with applicable publications, technical directives, instructions, standards, and procedures contained in pertinent manuals utilizing blueprints, drawings, or schematics.

5. Access/Schedule:

5.1. The equipment will be available to the contractor during the hours of 7:00am-4:00pm

Monday through Friday, expect federal Holiday and installation ‘down days’ (approximately 12 work days a year) to perform routine ISMR functions at Andersen Air Force Base. If required to perform the necessary ISMR functions, with approval of the COR, the equipment may be taken off-base for ISMR on a case-by-case basis by the contractor.

5.2. To prevent scheduling conflicts, the contractor shall develop and provide a monthly and quarterly ISMR schedule to the Contractor Officer Presentative to deconflict operational requirements with the 36th Maintenance Group.

5.3. Repair Calls: The contractor shall respond to repair service calls, placed by designated Government representatives (the Contracting Officer or the Contracting Officer Representative (COR)), and perform necessary repairs to return the equipment to operational condition. The Government representative will designate the repair category (routine or emergency) when placing service calls. The contractor shall determine the cause of the equipment malfunction and provide the cost and estimated time for repairs to the COR. The contractor shall not begin repairs until authorization is given by the Contracting Officer or COR. The Contractor shall prepare and submit to the COR a written report within three (3) business days after all service calls. The report shall include the date and time of the service call, the type and location of the equipment, the repairs performed, labor hours, and the name of the technician performing the repairs.

5.3.1. Routine Call: The contractor shall respond to routine repair calls within 24 hours after notification during normal business hours and within 48 hours after notification outside of normal business hours. Telephone contact is sufficient to meet this requirement.

5.3.2. Emergency Calls: Emergency calls are defined as calls made for services when a Wash Rack system or, other equipment listed in Table 2 of this PWS, fails and constitutes a danger to personnel; threatens to damage properties; or threatens to disrupt activity, operations, and/or training missions. All emergency calls shall be coordinated by the COR/CO. The Contractor shall verify any request for service with the COR/CO prior to performing any service to arrest the emergency as quickly as possible. The contractor shall respond to emergency repair calls within 12 hours after notification during normal business hours, or within four hours of the next business day if the call is placed outside of normal business hours. The Contractor shall report to the work location, survey the repair, and provide the COR/CO an estimate of time and cost of repairs not covered in the basic full maintenance service contract but necessary to bring the equipment to operation.

For emergency calls over $2,500 the Contractor shall follow major repair procedures IAW with Section 5.4 of the PWS. The contractor shall not proceed with the repair work until the work order has been approved by the CO.

5.4. Major Repairs and Upgrades: Permits the Government and the contractor to negotiate fixed-price parts and labor, which are not within the general scope of the contract and are necessary to make repairs or prevent malfunctions. If during the maintenance/repair of equipment, the contractor recommends work not priced elsewhere in contract, the contractor shall submit a request with detailed cost estimate including a complete listing and estimated cost of all material, the labor hours needed to complete the repairs, and the projected time the equipment shall be out of service to the COR within five (5) business days. Major Repair requests exceeding $2,500.00 shall be routed by the COR to the CO for a fair and reasonable determination. The contractor shall not proceed with the repair work until the work order has been approved by the CO. The contractor shall commence repair work after notification from the CO or their designated representative. Parts shall be priced based on established market prices less most favored customer discounts, excluding handling charges, and shall be supported by supplier invoices. Contractor invoices shall contain copies of supply invoices for parts approved by the CO for payment. The contractor shall be financially compensated for material and labor costs only when repair work has been approved by the CO. The contractor shall ensure all major repair work commences within two (2) days of CO approval. If the government and the contractor fail to negotiate a fair and reasonable price, the government may use other means to obtain the repairs. Major repairs shall be warranted by the contractor for labor for 90 days from completion and acceptance by the COR.

5.5. Major Repairs and Parts Procurement: Upon coordination with the COR and the CO the contractor shall procure all parts and consumables necessary to complete the major repairs. All contractor part procurements shall align with the Federal Acquisition Regulations (FAR) for purchase.

6. Service Delivery Summary

Performance Objective

PWS

Ref

Threshold

Method Of Assessment

Monthly Deliverables

7 Performance acceptable when 100% of deliverable requirements are met and received on time

Periodic Inspection

Overall Equipment Effectiveness (OEE):

Equipment's operational availability during the contract period based on scheduled & anticipated inspections, service, maintenance and repairs based on use, condition, and environmental factors

3 Threshold: 92%

Periodic Inspection

Response Time: The time it takes for the contractor to respond to a service call or request for maintenance, including emergency calls

5.3.1 No more than two (2)

valid defects per month;

Periodic Inspection

Compliance: The percentage of ISRM compliance accomplished in accordance with applicable publications, technical directives, instructions, standards, and procedures

4.8 No more than one 2%

valid defect or complaint per month

Records Review and On-site observation

Completion rate: The percentage of maintenance or repair requests completed within the agreed-upon timeframe.

5 Threshold: 90%

7. Deliverables

Deliverables

Num Title & Description Frequency Submitted To 1 Monthly Status Report

• Quality Assurance Summary

• Work Completed Summary

• Preventative Maintenance and

Inspection Schedule

• Overall Equipment Effectiveness

Monthly by 10th Calendar Day

1 Digital Copy to each: COR, 36 MXS/Supervision, 36 MXG QA, 36 MXG Resource Advisor, KO

2 Service Records: See PWS Paragraph 3.1.1.6, 3.2.7, 3.3.6, 3.4, and 4.7 for specific requirements

Within 2 business days of work being completed

1 Digital Copy to each: COR, Equipment Manager, 36 MXG Resource Advisor, KO

Objective

PWS

Ref

Threshold

Method Of Assessment

Preventive maintenance completion rate: The percentage of preventive maintenance tasks completed on schedule

3.2 Threshold: 95%

Record Keeping: Measures the accuracy of equipment records and documentation

3, 4.7, 7 Threshold: 95%, corrected to 100% and On-site observation