PWS.pdf

Public Health Command– Pacific (PHC-Pacific)

UNIT 45006 (MCHB-RP) APO AP 96343-5006

PERFORMANCE WORK STATEMENT

FOR

CUSTODIAL SERVICES

AT

BLDG 715 CAMP ZAMA

16 FEB 2018

Table of Contents

SECTION 1 Description of Services / General Information Page 2

SECTION 2 Reserved Page 8

SECTION 3 Appendix Page 9

APPENDIX A: Service Menu

APPENDIX B: Building 715 Map

SECTION 1

DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.0. DESCRIPTION OF SERVICES. The contractor shall provide all necessary personnel, supervision, management, tools, equipment, transportation, materials and any other items or services necessary to perform custodial services at Bldg 715 Camp Zama in accordance with this Performance

Work Statement (PWS) and with commercial and local standards.

1.1. BASIC CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this PWS.

1.1.1. Maintain Floors. All P-tile floors shall have a uniform, glossy appearance and be free from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter to include baseboards, corners, and wall/floor edges. All moveable items shall be moved in order to maintain floors underneath these items.

1.1.2. Vacuum Carpets. Vacuum and clean interior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location. Spots must be removed immediately. All tears, burns, and raveling shall be brought to the attention of the Government

Representative (GR). The contractor may use the Government’s furnished vacuum cleaner for the laboratory area in bldg 715.

1.1.3. Trash Removal. The trash is segregated to burnable, unburnable and recyclable material by

U.S government personnel. All trash containers shall be emptied at regularly scheduled interval as stated in this PWS. Trash items placed near a trash receptacle shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collection container by segregating burnable, unburnable and recyclable material. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

1.1.4. Clean Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

1.1.5. Clean Interior Glass. Clean all interior glass, including display cases, etc. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

1.1.6. General Spot Cleaning and Dusting. Perform spot cleaning on all horizontal and vertical surfaces on a continual basis. After spot cleaning, the horizontal or vertical surfaces shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil. All horizontal surfaces must be dusted or cleaned to eliminate dust collection.

1.1.7. Clean Doors. Clean door surfaces. After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames and glass.

1.1.8. Clean Stairways. Grease and grime shall be removed from stair and handrails.

1.2. BASIC RESTROOMS CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this PWS.

1.2.1. Clean and Disinfect. Completely clean and disinfect all horizontal or vertical surfaces using a germicidal detergent or equal product.

1.2.2. De-scale Showers, Toilet Bowls and Urinals. De-scaling shall be performed to keep areas free of scale, soap films, and other deposits. After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

1.2.3. Sweep and Mop Floor. After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall be stripped, scrubbed, waxed, etc., and as necessary to maintain sanitary conditions and a clean, uniform appearance.

1.2.4. Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently with

Government Furnished Supplies (GFS) so that supplies do not run out. GFS shall be stored in designated areas. No overstocking shall be allowed. If GFS run out prior to the next service date, contractor shall refill GFS immediately.

1.3. PERIODIC CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this PWS.

1.3.1. Strip, Scrub, Seal, and Wax Floors. Strip, scrub, seal, and wax floors to maintain a uniform glossy appearance. A non-skid wax is required. A uniform glossy appearance is free of scuff marks, heel marks, wax build-up, and other stains and discoloration.

1.3.2. Clean Exterior Windows and Screens. Window screens shall be removed, cleaned, and replaced as needed. After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter.

1.3.3. Clean/Shampoo Carpets. A heavy-duty spot remover may be required in heavily soiled areas.

After shampooing, the carpeted area will be uniform in appearance and free of stains and discoloration.

All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath, and returned to their original location.

1.3.4. Scrub Concreate Floor. After scrubbing, the floor shall be free of scuff marks, heel marks and stains.

1.3.5. Clean Light Fixtures. Clean light fixtures inside building. After cleaning, light fixture will be free of bugs, dirt, dust, stains spots and other matter.

1.3.6. Clean Air Conditioner Grills and Vents. All surfaces of air conditioners shall be cleaned.

After cleaning, surfaces shall be free of dust, dirt, grime, streaks, water stains and other foreign matter.

This service includes exhaust vents and fans.

1.4. SPECIAL CLEANING REQUIREMENTS

1.4.1. Laboratory Cleaning. The contractor shall use the government provided laboratory purpose vacuum cleaner at BLDG 715 laboratories. Because of the special epoxy paint applied on the laboratory floor surface, waxing and concrete floor washing is not required.

1.4.2. Elevator and other non-service areas do not require cleaning. Please refer to the attached appendix B.

1.5. Toilet paper, Paper hand towels, Hand soap, Erasers and cleaning liquid for basic cleaning services will be provided by the Government.

2.0. GENERAL INFORMATION.

2.1. CONTRACTOR PERSONNEL.

2.1.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for all requirements in this PWS. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer (KO).

The contract manager or alternate shall have full authority to act for the contractor on all matters relating to this contract. The contractor shall provide the contract manager’s names, addresses, and telephone numbers. The contractor shall maintain a current listing of employees, providing updates as changes occur. The contract manager or alternate shall be proficient and have a good understanding of the requirements pertaining to this contract for interpretation and implementation of directives (written and oral If the contract manager or alternate do not meet these requirements, the contractor shall provide a translator for them.

2.1.2. Contractor Employees. Contractor personnel shall be easily recognizable as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges which contain the contractor’s company name and the employee’s name.

2.1.3. Removal of Contractor’s Employees. The contractor shall utilize only experienced, responsible and capable employees in the performance of this contract. The KO may require that the contractor remove any of his/her employees who endanger persons or property, or whose continued employment under this contract is inconsistent with the interests of the U.S. Government.

2.1.4. Other Country Nationals (OCN). The security forces on each base control entry to the base.

Under certain circumstances, the OCN might be denied entry. It is the contractor’s responsibility to coordinate with security forces at each base when there is a question about particular entry circumstances.

2.1.5. U.S. Government and/or Master Labor Contract Employees. The contractor shall not hire employees of the U.S. Government and/or Government of Japan Master Labor Contract employees in violation of the Procurement Integrity Act. See FAR 3.104. Furthermore, the contractor shall not employ any Department of Defense employee, either military or civilian, unless such person seeks and receives approval IAW Department of Defense 5500.7-R, Joint Ethics Regulation.”

2.1.6. Military Personnel. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty.

Abrupt absence of these personnel could adversely affect contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.

2.2. GOVERNMENT REMEDIES. The KO shall follow FAR 52.212-4, Contract Terms and

Conditions-Commercial Items, for the contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

2.3. CONTRACTING OFFICER (KO) AUTHORITY. Only the KO has authority to enter into, administer, terminate or modify the terms and conditions herein. Any changes made by persons other than the KO will be considered an unauthorized commitment and subject to ratification actions IAW

FAR 1.602-3.

2.4. AVAILABILITY OF FACILITY.

2.4.1. Hours of Service. The contractor’s personnel will perform scheduled work on weekdays, Monday through Friday (exclusive of the U.S. legal and other designated holidays listed below), during normal duty hours, 0800 - 1700 hours unless prior arrangements have been made with the GR.

(a) Availability of Facilities for basic and basic restroom cleaning services. The contractor shall perform cleaning schedule unless a prior arrangement is made with the

GR.

Location/Day MON TUE WED THU FRI

BLDG 715 0900-1400 0900-1400 0900-1400 0900-1400 0900-1400

(b) Availability of Facilities for periodic cleaning services. The contractor shall perform cleaning schedule unless a prior arrangement is made with the GR.

Location/Day FRI SAT

BLDG 715 0800-1700 0800-1700

2.4.2. Legal American Holidays and Other Designated Holidays.

American Holidays

1 January New Year’s Days

3rd Monday in January Martin Luther King Jr.’s Birthday

3rd Monday in February President’s Day

Last Monday in May Memorial Day

4th of July* Independence Day

11 August Mountain Day

1st Monday in September Labor Day

2nd Monday in October Columbus Day

11 November* Veterans Day

4th Thursday in November Thanksgiving Day

25 December* Christmas Day

Other Designated Holidays

1, 2 & 3 January New Year’s Days

29, 30 & 31 December Year End Days

*Holidays falling on a Saturday will be observed on the preceding Friday, and holidays falling on a

Sunday will be observed on the following Monday.

2.7.3. Arrangements of the Performance Time. Should the contractor decide to perform any of the required services before or after normal duty hours, the contractor shall request approval prior to performance from the GR and shall do so at no additional cost to the Government.

2.8. SECURITY AND SAFETY REQUIREMENTS.

2.8.1. Installation Base Passes. The U.S. Government will issue all required Installation/Base Passes and Controlled Area Badges to contractor personnel at no cost to the contractor. Vehicle insurance certificates are required to obtain Base Passes and must cover the automobile liability insurance in the types and minimum amounts of (a) Bodily Injury - ¥30,000,000 per person per occurrence, in addition to the Japanese Compulsory Insurance (JCI), and (b) Property Damage - ¥3,000,000 per occurrence.

The prime contractor shall be responsible for all passes issued to his/her own or subcontractor’s employees under this contract. The contractor shall return all applicable passes upon termination of employment or completion of this contract to the Japanese Pass Section, and a certificate of receipt shall be obtained.

NOTE: Contractor personnel are required to comply with U.S. Army Regulation 190-5 for personnel pass requirements. Contractors are also required to comply with U.S. Army Garrison Japan

Regulation 190-13 for vehicle pass requirements. These regulations are available for the selected contractor’s review upon personnel and/or vehicle pass issuance.

2.8.2 Security Requirements. The contractor shall ensure each employee obtains all the required passes and identification items for access to U.S. Government’s installations. These items are issued by the Security Forces Pass and Registration Section. The contractor and employees shall return identification cards to Security Forces within 24 hours of termination or completion of this contract.

All other Government identification for terminated employees shall be returned to the KO within 24 hours of termination.

2.8.3. Off Limit Signs. The contractor shall provide warning and/or ”OFF LIMITS” signs in both

English and Japanese and post them at the entrances of jobsite, and barricades around the jobsite while the equipment and/or systems are being serviced. The contractor shall control all personnel desiring access into jobsite areas when work is in progress.

2.8.4. Photography Permission. The contractor shall obtain GR approval prior to commencing any photography.

2.8.5. Reports of Damages, Destruction, Injury, or Death

2.8.5.1. The contractor shall report all incidents of damage or destruction to property, or personal injury or death to any person, arising out of and during the performance of this contract. The term

“property” includes equipment, freight, or property of any type, whether Government owned or not.

The term “Contractor” includes the contractor, its agents, servants or employees.

2.8.5.2. The contractor shall submit these reports to the KO through the GR as follows:

(a) A preliminary report shall be made as soon as practicable after the time the incident occurs. The report may be either verbal or facsimile.

(b) A complete written report shall be submitted within 4 days (96 hours) after occurrence of the incident. A copy of this report shall be furnished to the GR.

2.8.5. Disposal of Materials. All debris and unserviceable materials generated under this contract such as industrial waste, non-recyclable materials and equipment/material not listed on hand-receipts shall be disposed of off-base by the contractor IAW the laws of Japan. Hand receipt items require turn-in action by the contractor when the listed items have to be replaced.

2.8.6. Responsibility for Damages. Any damages caused to U.S. Government property during the course of performing this contract shall be restored, replaced and/or repaired to its original condition at no additional cost to the U.S. Government.

2.8.7. Temporary Work Stoppage. In the event the Garrison Commander requests a temporary shutdown of the facility, the contractor will be notified in writing by the KO. Any Government caused delays as a result of a temporary shutdown that may require an adjustment to the contract will be coordinated through the KO.

2.9. CLEANLINESS. The contractor is responsible for cleanliness of the service areas. This includes, but is not limited to, washing, sweeping, dusting and other janitorial services necessary to maintain the area in a clean and sanitary condition. The contractor shall furnish such supplies as required.

2.10. RESERVED

2.11. CONSERVATION OF UTILITIES. The contractor shall instruct employees in utility conservation practices. The contractor shall be responsible for operating under conditions, which preclude the waste of utilities. The contractor shall comply with additional energy policies upon notification by the KO.

2.12. CONTRACT MANPOWER REPORTING. The contractor shall report ALL labor hours

(including subcontractor labor hours) required for the performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

2.12.1. Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October each calendar year.

Contractors may direct questions to the CMRA help desk.

2.12.2. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

http://www.ecmra.mil/

SECTION 2

RESERVED

SECTION 3

APPENDIX-A

Service Menu Material PT, CO PT PT, CP CP PT CO CO

Basic Cleaning UNIT Entrance

Stairs & Corridor

Offices & Conference

Classroom

Break Room

Laboratory and Room

Toilet

FLOOR: DUST MOP SF Daily ▲

3 Times per week

FLOOR: DAMP

MOP

SF

1 Time per week ●

1 Time per week

Every 2 weeks ☆

1 Time

FLOOR: Vacuum SF weeks ☆

Every 2 weeks ☆

Every 2 weeks☆ weeks ☆

REMOVE TRASH SF

3 Times per week ◎

1 Time per week ● Daily ▲

2 Times per week ○ Daily ▲

CLEAN: DOOR EA

3 Times

1 Time per month ★

1 Time per month ★

1 Time per month ★ month ★

CLEAN: HAND

RAIL

LFT

1 Time per month

CLEAN: DISPLAY

CASE

EA

week ●

CLEAN: WATER

FOUNTAIN

EA

1 Time

CLEAN: TOILET SF Daily ▲

CLEAN: SHOWER

ROOM

SF

1 Time per month ★

Periodic Cleaning (1 time per year)

UNIT Entrance Stairs & Corridor

Offices & Conference

Classroom Break Room

Laboratory and Room

Toilet

FLOOR: WASH SF Periodic Periodic Periodic Periodic Periodic

FLOOR: STRIP &

WAX

SF Periodic Periodic Periodic Periodic

FLOOR: SHAMPOO

CARPET

SF Periodic Periodic

CLEAN: BLIND EA Periodic Periodic Periodic Periodic

CLEAN: WINDOW SF Periodic Periodic Periodic Periodic Periodic Periodic

CLEAN: CEILING

LIGHTS

EA Periodic Periodic Periodic Periodic Periodic Periodic Periodic

CLEAN: VENTS EA Periodic Periodic Periodic Periodic Periodic Periodic Periodic

Square Feet (SF) information

1. Carpet (CP)

BLDG715: 7,831 SF

2. P-Tile (PT)

BLDG715: 5,487 SF (Room: 1,249 SF / Stair: 595 SF / Corridor 3,643 SF)

3. Concrete (CO)

BLDG715: 815 SF

4. Laboratory

BLDG715: 4,542 SF (1st Floor 2,915 SF / 2nd Floor 1,627 SF)

GRAND TOTAL SQUARE: 18,675 SF

Note:

1 Time per week ●

2 Times per week ○

3 Times per week ◎

Daily ▲

Every 2 weeks ☆

1 Time per month ★

Periodic – 1 time per year