Human_Remains_Air_Transportation_-_Final.pdf

Attachment 1 – Performance Work Statement

PERFORMANCE WORK STATEMENT

Commercial Air Transportation Scheduling of Human Remains

FOR

374th FSS/FSOM USAF Regional Mortuary (Yokota AB, Japan)

1. DESCRIPTION OF SERVICES

1.1. Scope of Work: This Performance Work Statement (PWS) establishes the minimum requirement for the contractor to schedule and arrange commercial air transportation to transport human remains from Japan to destinations within the United States and including Alaska and Hawaii. The contractor shall meet or exceed standards indicated in this PWS.

1.2. Certifications/Licensing: The Contractor shall be established with Japan’s International Air Transport Association (IATA) which is a requirement to ship cargo in an out of Japan. See http://www.iata.org/Pages/faq.aspx for more details.

2. PERFORMANCE REQUIREMENT

2.1. Upon notification from USAF Mortuary staff, the contractor shall schedule/arrange air transportation via commercial airlines and confirm flight itinerary for human remains.

2.2. The airline chosen shall be the most beneficial in terms of reliability and cost to the Government. Regardless of airline chosen, the contractor shall comply with all airline requirements and regulations and have customs documentation present for the shipment of human remains. Destination airport shall comply with shipping request.

2.3. The contractor shall confirm allotted cargo space for human remains on aircraft and shall provide USAF Regional Mortuary staff with a tentative flight itinerary within 24 hours of receiving shipping request.

2.4. The contractor shall notify airport customs agencies of human remains movement.

Notification shall be made with both departure airport and arrival airport.

2.5. The mortuary shall provide a driver and transportation of the deceased from Yokota Air Base to the pre-determined airport (decided by contractor within 24hrs). Upon arrival at the predetermined airport, the contractor shall provide the mortuary driver with all necessary delivery instructions and shipping documents

2.6. The government will provide an Official Escort to accompany the remains until the arrival point/destination. The contractor shall provide the Airline with the name of Official Escort which will be accompanying the Human Remains (if applicable).

2.7. The contractor shall provide USAF Regional Mortuary personnel with copy of Airway bill after service is rendered. The contractor shall also be able to be paid via Government Purchase Card (VISA credit card) after services are rendered.

2.8. The contractor shall be able to support at minimum 10-15 calls/cases per year.

2.9. The contractor shall notify the USAF Mortuary Staff (042-552-2570 x 55653) of any delays or unexpected occurrence involving the human remains.

http://www.iata.org/Pages/faq.aspx

Attachment 1 – Performance Work Statement

3. GOVERNMENT RESPONSIBILITIES

3.1. USAF Regional Mortuary staff will notify contractor by e-mail or phone with human remains shipping request upon receipt of proper documentation.

3.2. USAF Regional Mortuary staff will present casketed remains in an airline shipping container consistent with AFI 34-501, Mortuary Affairs Program, paragraph 2.10.

3.3. USAF Regional Mortuary staff will provide the contractor with the required shipping documentation upon conveyance of the remains:

• Memorandum for U.S. customs – Non-contagious disease letter

• Memorandum for U.S. customs – Cargo seal number

• Copy of death certificate

• Copy of disposition of remains

• Shipping request (including name of deceased, weight of deceased, cause of death, name and address of receiving funeral home, requested shipping date, destination airport 1st choice and 2nd choice)