Attachement 1 PWCS PWS.pdf

Attachment 1

RFP FA5205-11-R-0010

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Performance-based Work Statement (PWS)

For

Personal Wireless Communications Systems (PWCS)

Misawa Air Base, Japan

01 July 2011

ROBBY WILLIAMS, CAPT, 35 CS/SCO Date

Functional Commander robby.williams Text Box 12 August 2011

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1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, transportation, supplies, materials, manuals, tools and test equipment necessary to perform Repair Service, System

Optimization/Modification, PMIs, and Engineering/Technical Support. Repair service consists of routine service and emergency service. Contracting Officer Representitive (COR) will authorize services to be performed by issuing a Job Control Number (JCN). The Government will not reimburse the contractor for responding to a request for service initiated by unauthorized personnel, or for services performed by the contractor, which were not requested by the COR. The estimated quantity of work is listed in Appendix

1, Workload Estimate. Appendix 1 does not cover all workload items; it is only the Government's best estimate of the workload the contractor should expect during the period of this contract.

1.1. CATEGORIES OF WORK

1.1.1. REPAIR SERVICE. Perform repair services to all PWCS equipment identified in Appendix 4, Equipment Inventory. Upon completion of repair, the PWCS equipment will perform its intended purpose in a manner equal or superior to the manufacturer's original standard of performance, and will operate to within specifications of the manufacturer, and the Federal Communications Commission

(FCC). The contractor shall replace any defective, excessively worn, inoperative, or malfunctioning components/parts. There are two categories of repair services: routine service and emergency service.

The contractor shall, upon request of the COR, provide the following services:

1.1.1.1. REPAIR SERVICE ON PORTABLE EQUIPMENT. Repair services on portable equipment shall be performed at the contractors shop. These repairs shall include troubleshooting and repair/ replacement of internal components.

1.1.1.2. REPAIR SERVICE ON MOBILE EQUIPMENT. Repair services on mobile equipment installed in a vehicle may be accomplished at the contractor's shop. The COR will ask the vehicle user to drive the vehicle to the contractor's shop. If the vehicle cannot be moved, due to ongoing vehicle maintenance for example, the contractor may choose to perform the work at the vehicle location, or ask the COR to re-schedule maintenance to a later date when the vehicle is able to be driven to the contractor's shop. If removal becomes necessary, contractor shall uninstall the item. The contractor will then perform service and inform COR when service completed. COR will schedule the reinstall of the item to the original location in the vehicle with the vehicle user. Prior to removal and reinstallation, the contractor shall coordinate with the COR and inform him of the reason for removal and anticipated return date.

1.1.1.3. REPAIR SERVICE ON FIXED EQUIPMENT (BASESTATION/REAPEATER). Repair services on equipment fixed to a location will be accomplished at the equipments location unless authorized by the COR for repair elsewhere, such as at the contractor’s shop. Authorization will normally be given only when repair or service requires special tools or equipment which cannot be conveyed to the site, or when the nature of repairs or services makes on-site performance impractical. If removal becomes necessary, the contractor or qualified personnel designated by the COR shall uninstall the item. The contractor shall then perform service, and return the equipment to COR. COR will schedule with the contractor or qualified personnel designated by the COR to reinstall the item to the original location. Prior to removal and reinstallation, the contractor shall coordinate with the COR and inform him of the reason for removal and anticipated return date.

1.1.2. ENGINEERING/TECHNICAL SUPPORT. The contractor shall, upon request of the COR, provide the following services:

1.1.2.1. System engineering support on existing base PWCS systems and assistance in formulation of new systems in order to satisfy the requirements in accordance with Appendix 1. A cost estimate shall be

- 3 -provided by the contractor for the service requested. Substantial increases in the total cost of the project must be justified.

1.1.2.2. Equipment engineering support to resolve unique local problems and trouble areas will be provided at no additional cost to the Government beyond that listed in the original estimate.

1.1.3. PROGRAMMING OF FIXED AND MOBILE EQUIPMENT. The contractor will perform equipment programming as part of system optimization/modification. Reprogramming will be accomplished at the equipment location unless authorized by the COR for removal and reprogramming at another location. All programming will be considered unscheduled work.

1.1.3.1. FIXED EQUIPMENT. Programming of fixed equipment will be accomplished at the equipment location unless authorized by the COR for repair elsewhere, such as at the contractor’s shop.

Authorization will normally be given only when repair or service requires special tools or equipment which cannot be conveyed to the site, or when the nature of repairs or service make on-site performance impractical. If removal becomes necessary, the contractor shall uninstall the item, perform service, and reinstall the item to the original location. Prior to removal and reinstallation, the contractor shall coordinate with the COR and inform him of the reason for removal and anticipated return date.

1.1.3.2. MOBILE EQUIPMENT. Programming on mobile equipment installed in a vehicle may be accomplished at the contractor's shop. The COR will ask the vehicle user to drive the vehicle to the contractor's shop. If the vehicle cannot be moved, due to ongoing vehicle maintenance for example, the contractor may choose to perform the work at the vehicle location, remove the equipment and perform the work at the contractor's shop, or ask the COR to re-schedule programming to a later date for when the vehicle is able to be driven to the contractor's shop. If removal becomes necessary, the contractor shall uninstall the item, perform the programming, and reinstall the item to the original location in the vehicle.

Prior to removal and reinstallation, the contractor shall coordinate with the COR and inform him of the reason for removal and anticipated return date.

1.1.4. INSTALLATION OF FIXED AND MOBILE EQUIPMENT. The contractor will perform installations as part of system optimization/modification including setting and installation of equipment, cables, antennas, mounting brackets, speakers, microphones, associated miscellaneous hardware (remotes, modems, etc.), and wiring. All installations shall present a professional appearance and shall not create a safety hazard. All installations will be considered unscheduled work.

1.1.4.1. REMOVAL OF FIXED AND MOBILE EQUIPMENT. The contractor will perform removals as part of system optimization/modification. Removal actions include removing the radio and all supporting hardware and equipment: Antennas, accessories, and options previously installed either in a building or in a vehicle. Holes in the exterior surfaces of a vehicle, which were as a result of installation, shall be covered with a waterproof seal after the removal action, unless instructed otherwise by COR.

After all removal actions, the contractor shall provide the COR an itemized list of any damage noted.

1.1.5. PREVENTIVE MAINTENANCE INSPECTIONS (PMI). The contractor shall perform a PMI at least once a year on each repeater and paging system identified in Appendix 4. Other equipment besides repeaters and paging systems do not require a yearly PMI, however the contractor in conjunction with the normal maintenance effort will complete PMIs. The COR will provide the contractor with a PMI schedule at the beginning of the contract and whenever requested by the contractor. Adjustments shall be made and parts replaced, if necessary, to maintain the equipment performance to within specifications of the manufacturer and the FCC. Inspections shall include the measuring of the following performance characteristics based upon manufacturer’s specifications:

- Transmitter operating frequency/frequencies.

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- Transmitter radio frequency (RF) power output in watts.

- Receiver sensitivity at designated primary input voltage.

- Receiver squelch opening sensitivity.

- On Repeater Systems:

Remove corrosion from antenna connectors and ground connections.

Identify and report deteriorated cables, connectors and antennas.

- Other measurements dictated by the type of equipment, options, manufacturers’ manuals, or directed by the FCC.

- Transmitter modulation deviation for both voice and data signals as appropriate.

- Receiver operating frequency and verification that the signal is centered in the receiver band pass.

1.1.5.1. SYSTEM OPTIMIZATION/MODIFICATION. System optimization shall be performed at the request of the COR within a time frame agreed upon by the COR and the contractor. System

Optimization/Modification includes, but is not limited to programming of equipment, installation of new equipment, permanent removal of equipment, removal, relocation and reinstallation of equipment, installation of new encryption modules and other modifications to radios. The contractor shall provide all parts, and the Government will reimburse the cost of these parts. If repairs cannot be accomplished within the established time frame, the contractor shall notify the COR and provide a reason for delay. In case of

Non-Fair Wear and Tear (NFWT), the contractor shall not be held responsible for exceeding the time requirement. NFWT will be determined by the COR. Government reserves the right to do all repairs, programming of equipment, installation of new equipment, permanent removal of equipment, removal, relocation and reinstallation of equipment, installation of new encryption modules and other modifications to radios.

1.1.6. ROUTINE SERVICE. Routine services pertain to all non-emergency outages during the Hours of

Operations as specified in paragraph 4.5.1. The contractor will respond the same day for notifications received prior to 1400 hours. For notifications after 1400 hours the contractor will respond by 1200 hours the following business day.

1.1.6.1. EMERGENCY SERVICE. Emergency services pertain to all non-routine outages during hours other than specified in paragraph 4.5.1, in accordance with paragraph 1.1.6. Emergency outages shall be responded to 24 hours a day, 7 days a week, including weekends and holidays. The contractor will respond to the outage within 4 hours. If two emergency outages occur simultaneously, the COR will determine the priority of the work. The contractor shall stay in constant communication with the COR until the trouble has been repaired or spare equipment has been put in place. At that time the contractor shall brief the COR on circumstances, and if applicable, expected repair time. Emergency outage repair services will be completed within 2 working days.

1.1.6.2. REPLACEMENT PARTS. Replacement parts shall be original manufacturers’ or of equal value, quality and specification to ensure original manufacturer specifications and warranty are maintained. Replacement parts are subject to inspection by COR. For repair or service of encryption equipment, only replacement parts of the original manufacturer, or approved by the original manufacturer will be used. Encryption modules will be replaced only with encryption modules of the original manufacturer, or approved by the original manufacturer. The contractor will be reimbursed only for those replacement parts approved by COR as being required in order for PWCS equipment to be returned to the manufacturers’ standards.

1.1.6.3. REPAIRS COSTING $500.00 OR MORE. If at any time the cost of repair (parts and labor) will exceed

$500.00, approval from the COR prior to accomplishing the work is required.

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1.1.6.4. UNECONOMICAL REPAIRS. During the course of a repair action, should it be determined that an item may not be economically repairable, the contractor shall cease repair and notify COR. The contractor shall provide a cost estimate the COR for additional work effort required to return the equipment to manufacturer's specifications. At that time, the COR will issue a determination to continue or cease the work effort.

1.1.6.5. ENCRYPTION MODULES AND ENCRYPTION EQUIPMENT. All work on Advanced

Encryption Standard (AES) and Data Encryption Standard (DES) equipment will be performed by a U.S.

Citizen or resident alien of the U.S employed by U.S. contractors (ref: AFSAL 3005, Paragraph 16). All work on Fascinator equipped PWCS assets must be accomplished by U.S. citizens, or non-U.S. citizens employed by the U.S. Government or U.S. Government contractor or vendor (ref: Air Force Systems

Security Instruction (AFSSI) 4001, paragraph 2.2). Work will be performed on encryption equipment only in the "un-keyed" state. The contractor may replace, but shall not perform repairs to encryption modules. Faulty encryption modules will be turned over to COR.

1.1.6.6. SERVICE CALLS. The following information will be given to the contractor when placing a service call:

-Name of individual requesting the service call

-JCN

-Model Number of PWCS asset

-Serial Number of PWCS asset

-Location of equipment

-Nature of malfunction or symptoms experienced

-Network upon which the asset operates

-Name and rank of the point of contact at the equipment location

1.1.6.7. MAINTENANCE REPORTS. The contractor shall provide a maintenance report for all repair service actions upon completion. The report will include identification and location of equipment, services, "as found" and "adjusted to", measurements and FCC checks, and they shall be annotated as an

FCC file requirement. Maintenance reports will contain the following entries:

-Network name

-JCN

-Technician's signature

-Discrepancy

-Serial Number

-Model

-Equipment location (vehicle or building)

-Service performed

-Itemized replacement parts

-Date contractor received item for repair

-Date contractor completed repair

1.1.6.8. TEMPORARY ACCOUNTABILITY OF EQUIPMENT. Upon turnover of portable, fixed, or mobile equipment to the contractor for repair, and while engaged in actual repair of any equipment, custody and responsibility will rest with contractor. Temporary accountability of assets turned in for repair to the contractor will be accomplished using a PWCS maintenance work order provided by the

COR.

- Upon the opening of a job, COR will print a PWCS maintenance work order in duplicate

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- COR signs copy one and gives to the customer (customers receipt)

- Contractor signs equipment receipt log upon picking up equipment from COR

- Copy two is an unsigned copy attached to the equipment as a status tag.

- Picking up Equipment: Contractor signs equipment receipt log again upon returning equipment;

customers present customer receipt to COR to claim equipment.

1.1.6.9. ESTIMATES. When requested by the COR, the contractor shall provide, at no cost to the

Government, an estimate for repair or other actions. The contractor's estimate shall contain:

- Serial Number,

- Model,

- Itemized parts list with costs,

- Estimate of labor cost, and

- Any other information the contractor deems necessary.

1.1.6.10. LIMITED SERVICE WARRANTY. Limited service warranty applies to all repair service performed by the contractor. If an item fails within 30 days after service was performed, the contractor will re-perform the service at no additional cost to the Government. This does not apply if the item failed due to negligence not caused by the contractor.

1.1.7. Records Management

1.1.7.1. The contractor shall update, create, and maintain Communications and Information Systems

Installation Records (CSIRs) as per AFI 21-404 para 4.2.

1.1.7.2. A monthly contract invoice must be sent to COR to be filed and maintained IAW AFMAN 33-

363, Management of Records, and disposed of in accordance with the Air Force Records Disposition

Schedule (RDS) located in the Air Force Records Information Management System (AFRIMS) as per

Table 64-01 Ruling 08.00. Contractor responsibilities for maintaining and disposing of records are outlined in Federal Acquisitions Regulations (FAR) Part 4.

1.2. GOVERNMENT PROVIDED REPAIR SERVICES. The Government reserves the right to perform all repair services on Government owned PWCS equipment.

1.3. JOB CONTROL NUMBERS (JCN). All services rendered by the contractor, except system engineering/technical support, require a JCN to be issued to the contractor by the COR using the PWCS maintenance tracking system. JCNs will be created in sequential order.

2. SERVICES SUMMARY

Item

No. Performance Objective

PWS

Paragraph Performance Threshold

1 Routine Repair Service on

Portable, Mobile and Fixed

Equipment

1.1.1, 1.1.1.1 thru1.1.1.3., 1.1.3., 1.1.4. and

1.1.6

No more than 2 unexcused delays, and no more than 2 unsatisfactory repairs per month

2 Perform Emergency

Services

1.1.6.1 No more than 2 unexcused delays, and no

more than 2 unsatisfactory repairs per month

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3 Perform System

Optimizations/

Modifications

1.1.5.1 No more than 2 unsatisfactory services per

month

4 Perform Engineering/

Technical Support

1.1.2, 1.1.2.1, and 1.1.2.2

No more than 2 unsatisfactory instances of technical support

5 Perform Preventative

Maintenance Inspections

(PMIs)

1.1.5 No more than 2 unsatisfactory repairs per

month

3. GOVERNMENT-FURNISHED PROPERTY AND SERVICES.

3.1. FACILITIES. Government facilities have been inspected for compliance with Occupational Safety and Health Administration (OSHA) standards. No hazards have been identified. Should hazards be subsequently identified, the Government corrects OSHA hazards according to Misawa base-wide

Government developed and approved plans taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contract initiative. The fact that no hazards have been identified does not warrant or guarantee that no other hazards exist. All excess/unutilized government-furnished facilities will revert to the government for utilization. Contractors must notify 35 CES/CERR (through the COR) of any unutilized space.

3.1.2. Prior to the Contractor performing any modification of facilities, notify the Contracting Officer

(CO) and submit to the COR an AF Form 332, Base Civil Engineer Work Request, describing in detail the proposed modification. AF Form 332 shall have appropriate coordination of required agencies, specifically, Fire, Safety, Bioenvironmental and the 35 CES Environmental Flight. No alterations to the facilities shall be made without an approved AF Form 332 and specific written permission from the CO.

All alterations and modifications of facilities shall be pre-approved by the Base Civil Engineer.

3.1.3. Return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted at the end of this contract. These facilities shall only be used in the performance of this contract.

3.2. EQUIPMENT. The Government shall provide the contractor equipment listed in Appendix 4. The equipments designated in 3.2.1 below and Appendix 4 shall be managed in accordance with the provisions of AFMAN 23-110 Volume 2 Part 2 Chapter 22. The procedures specified are in addition to those required by the Government Property clause of this contract.

3.2.1. EQUIPMENT INVENTORY. Not later than 5 days prior to start of the each contract period, the contractor and a Government representative shall conduct a joint inventory of all equipments listed in

Appendix 4 and the contractor shall receipt for all equipment provided by the Government. The contractor and a Government representative shall jointly determine the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. The Government will replace missing items and repair all items not in working order or the COR will direct the contractor to replace the missing item(s) or accomplish the repair and the contractor will be reimbursed therefore. The

Government representative will give disposition instructions for items beyond repair. The contractor and the Government representative shall certify their agreement as to the working order of the equipment. If the contractor does not participate in the inventory, the contractor must accept the listing and stated condition of equipment provided by the Government. If the contractor participates in the inventory, but

- 8 -does not agree with the Government representative’s determination as to the working order of the equipment, this failure of the contractor to agree on working order and defects shall be treated as a dispute pursuant to the clause of this contract entitled, “Disputes.”

3.2.2. EQUIPMENT ACCOUNTING. Government furnished equipments assigned Equipment

Management Codes 2 through 5 are accounted for on Equipment Authorized In-Use Details (EAID) under the provisions of AFMAN 23-110 Volume 2 Part 2 Chapter 22. The Contractor shall designate custodians and alternates to receipt and account for Government furnished EAID equipment on custodian authorization/custody receipt listings of these details. EAID equipment is designated in Appendix 4. If necessary, the Government shall provide the custodians and their alternates’ initial equipment custodian training.

3.2.3. EQUIPMENT ACCOUNTABILITY: Upon completion or extension of the contract, the contractor and a Government representative shall conduct a joint inventory of equipment. The contractor shall be liable for loss or damage to Government furnished property beyond fair wear and tear in accordance with the clause of the contract entitled “Government Property.” Compensation shall be effected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the CO. All equipment in need of repairs/maintenance shall be repaired/maintained by the contractor within 30 days of discovery, but before the joint inventory is made.

All repairs/maintenance not performed by the contractor shall be made at the Government’s option and at the contractor’s expense, for the actual cost or repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the contractor’s liability shall be the depreciated replacement value of the item to be determined by the CO. Any failure of the contractor to agree with such determination shall be treated as a dispute pursuant to the clause of this contract entitled “Disputes.”

3.2.4. OBTAINING ADDITIONAL OR REPLACEMENT EQUIPMENT. The contractor shall submit requests for additional or replacement Government furnished EAID equipment required in the performance of the contract using AF Form 601, Equipment Action Request. The contractor shall submit such requests through the COR to the Functional Area Chief (FAC) and COR for approval and any appropriate contract modification. Upon approval, the contractor shall obtain the EAID equipment by placing orders for such items through the Standard Base Supply System (SBSS) using operating funds provided by the Government for that purpose.

3.3. SERVICES

3.3.1. UTILITIES. Electricity, water, sewage, and heat shall be furnished by the Government, at no cost to the contractor for their use in the performance of services called for under this PWS.

3.3.2. TELEPHONE. The Government shall provide one class “A” and two class “C” telephones for the contractor’s use in the performance of the services called for under the contract. For services requested by the Government that require telephone services not available on the assigned telephones, the contractor shall request a “Telephone Control Number” from the 35th Communications Squadron’s Job Control. The contractor shall use this control number to place the necessary phone call through the base operator.

3.3.3. BASE CABLE TV. The Government shall provide the contractor, a cable TV connection for monitoring the Commander’s Channel, and the Base Weather Channel.

3.3.4. BASE LOCAL AREA NETWORK (LAN) ACCESS. Upon the completion of necessary training by the contractor, the government shall provide a Base LAN connection, limited only to email and

Internet. The contractor shall not be provided access to secure military Internet sites or servers. The

- 9 -contractor will limit Internet and email to work related activity. The Government reserves the right to deny Internet or email access at any time.

3.3.5. REFUSE COLLECTION. The Government shall provide a refuse collection point for the contractor’s use in the performance of the services called for under this PWS.

3.3.6. SECURITY FORCES AND FIRE PROTECTION. The Government shall provide these services.

- Security Forces phone number: 911

- Fire Department’s phone number: 911

3.3.7. POSTAL SERVICES. The contractor, with US citizenship, may be provided, upon request of the contractor, a postal box on Misawa Air Base. All postal regulations apply to the use of this box, and the box will be used for private use only. The contractor may also be allowed to send mail through the base post office.

4. GENERAL INFORMATION

4.1. PERSONNEL

4.1.1. CONTRACT MANAGER: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The contract manager or alternate shall have full authority to act for the contractor on all contracts matters relating to daily operation of this contract. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

4.1.2. EMPLOYEES

4.1.2.1. Contractor personnel shall present a neat appearance and be easily recognized. They must wear an appropriate badge or name tag, which contain the company name and employee name. They may also wear distinctive clothing bearing the name of the company. The CO has the right with advice from COR to accept or deny the technician(s) applications. A summary of each technician's experience and qualifications, including references, shall be submitted to the COR for approval /disapproval prior to the start of the contract performance when changes to the personnel assigned to perform technician duties are made.

Technician(s) assigned to accomplish maintenance must be properly trained and qualified. Each technician shall meet the following requirements prior to performing on this contract:

- Completion of general electronic school, military or commercial (submit certificate indicating successful completion), or

- Completion of an apprentice training program (submit certificate indicating successful completion).

And one of the following:

- Three or more years of experience on the equipment identified in the statement of work, or

- A current/valid FCC Radio Operators License (for the installation, repair, and maintenance of PWCS equipment), in the repairing technician's name, or

- A certification of competency (COC) (at the journeyman or senior technician (or equivalent) level) from an organization having an established nationwide certification program similar to the ones listed below:

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- Electronics Technicians Association, 602 N Jackson, Greencastle, IN 46135

- International Society of Certified Electronics Technicians, 3608 Pershing Ave., Fort Worth, TX

76107-4527

- National Institute for the Certification in Engineering Technologies (NICET), 1420 King St., Alexandria, VA 22314-2794

- National Association of Radio and Telecommunications Engineers (NARTE), 167 Village Street, Medway, MA 02053

4.1.2.2. Conflict of Interest. The contractor personnel shall not be any person who is an employee of the

Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD Directive 5500.7-R, Joint Ethics Regulation. The contractor shall not employ persons for the work of this contract if such employment would create a conflict of interest per AFI 64-

106.

4.1.2.3. The contractor is cautioned that off duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours or deployment. Military

Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.1.2.4. SECURITY REQUIREMENTS: The Government shall provide a Communications Security

(COMSEC) Awareness and Controlled Cryptographic Item (CCI) briefing within 5 working days of the contract start date and annually thereafter. The briefing shall require the contractor to read and adhere to the following documents to be provided to the contractor by the Government:

- AFSAL 3005, also referred to as National Telecommunications and Information Systems Security

Instruction (NTISSI) 3005, Safeguarding and Control of Data Encryption Standard (DES) Equipment and

Associated Unclassified Communications Security Aids, Section V, Equipment Maintenance

- AFSSI 4001, Controlled Cryptographic Items (CCIs)

Failure to comply with the security requirements is cause for termination.

The contractor shall safeguard all sensitive and For Official Use Only (FOUO) information that the contractor may be subjected to during the course of fulfilling this contract. Contractor personnel shall not disclose any sensitive and FOUO information to any personnel or agencies, Government or civilian, who do not have a verifiable need to know that information. Should contractor personnel receive or suspect they have learned classified information, the contractor shall identify their suspicion to the CO or COR.

The CO or COR will then arrange for a security debriefing between the contractor and the appropriate security personnel.

The contractor must obtain favorable National Agency Check investigations for its employees. The

Government, on the contractor’s behalf, will complete the National Agency Check, in accordance with

DoD 5200.2-R, Personal Security Program and AFI 33-119, Electronic Mail Management and Use. The contractor personnel shall submit a request for NAC to the designated government official (the Unit

Security Manager) within 5 working days from the contractor’s first duty day. The contractor personnel receiving unfavorable NAC status shall not perform the work under this contract. The contractor must obtain a USAF Restricted Area Badge authorized for entrance into the following restricted areas:

- Wing Operations Center (WOC)

- Maintenance Operations Center (MOC)

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- 13th Operations Center

- 14th Operations Center

National Agency Check investigations and obtaining a USAF Restricted Area Badge may take a considerable amount of time - in this case the contractor may be escorted by USAF personnel authorized access to the required areas.

4.1.2.5. PERSONNEL (FOREIGN BASE REQUIREMENTS)

The Government shall make available within the overseas theater, subject to the individual capability of the installation concerned and the approval of the installation commander, as well as the controlling provisions of the applicable inter-government agreement the following items of logistic support to contractor personnel: BOQ on a space-available basis, base exchange, commissary, APO, banking, morale welfare recreation facilities to include club privileges, laundry services on a reimbursable basis, medical services limited to those required to preserve life, limb, and sight, to prevent undue suffering and/or loss of body tissue and mortuary benefits available on a reimbursable basis. These privileges are for contractor personnel that are U.S. nationals with privileges indicated on proper orders and identification. All employees shall obtain host base access privileges as directed. The contractor site manager shall provide the host base Pass and ID function, through the CO, a list of personnel who require access to the host base for official business.

4.1.2.6. BASE COMPUTER NETWORK ACCESS.

Contractor personnel are required to have access to the Air Force network. To become an Air Force network user, an individual must have a favorable background investigation, be trained, and licensed.

The contractor shall provide all required information to the COR within 10 days after contract award.

The COR will forward it to the activity's Information Systems Security Officer (ISSO) and/or Client

Systems Administrator (CSA) to arrange the training and Misawa Network End User License Agreement

(EULA). The activity's CSA will perform the initial computer setup and configuration when the network user accounts are established. The contractor personnel shall follow the security requirements at AFI 33-

119 Air Force Messaging and AFI 33-129 Web Management during the performance. The contractor personnel shall identify him/herself as “Contractor” in the name block on all government transactions, especially name and title block on electronic messages. The CSAs shall properly insert “Contractor” in the contractor’s title block when network user account is established. The contractor personnel shall NOT refer him/herself as “Civilian” or “Civ” during the performance. The Government reserves the right to deny internet or email access at any time. The government and the contractor shall follow the requirements in AFFARS5352.242-9001 - Common Access Cards for Contractor Personnel, to obtain

CAC(s) for contractor personnel."

4.2. QUALITY CONTROL

4.2.1. QUALITY ASSURANCE. The Government will evaluate the contractor's performance under this contract by appointing Quality Assurance Personnel (COR) to monitor performance and ensure services are received. The COR will evaluate the contractor’s performance using 100 % inspection. Upon completion of the services, the COR shall perform an operational check of the equipment. If the equipment fails the operational check, the contractor shall re-accomplish the services at no additional cost to the Government.

4.2.2. PERFORMANCE EVALUATION MEETINGS. The contract manager may be required to meet with the COR and the CO 30 days after commencement of the contract. Meetings will be as often as necessary thereafter as determined by the CO.

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4.3 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

4.3.1. KEY CONTROL. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated unless authorized by the

Government. The contractor shall develop procedures covering key control that will be included in the quality control plan. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by the contractor's employees to permit entrance of persons other than contractor's employees engaged in performance of assigned work in those areas.

4.3.2. LOST OR DUPLICATED KEYS. The contractor shall report the occurrences of a lost or duplicated key to the CO. In the event keys issued to the contractor, are lost or duplicated, the contractor will be required, upon direction of the CO, to re-key or replace the affected locks or perform re-keying.

When the Government performs the replacement of locks, or re-keying, the total cost of re-keying or replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system, and the total cost deducted from the monthly payment due.

4.4. CONSERVATION OF UTILITIES. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operation under conditions that preclude the wasting of utilities, which shall include:

- Lights shall only be used in areas where and when work is actually being performed.

- The workers shall not adjust mechanical equipment controls for heating and ventilation.

- Water faucets or valves shall be turned off after the required usage has been accomplished.

4.5. HOURS OF OPERATION

4.5.1. NORMAL BUSINESS HOURS. Business days are considered Monday - Friday, 0730-1630. The contractor will maintain customer service hours during this time unless identified as a recognized holiday in paragraph 4.5.2.

4.5.2. RECOGNIZED HOLIDAYS. The contractor is not required to provide non-emergency service on the following days:

- New Year's Day 1st of January

- Martin Luther King's Birthday 3rd Monday of January

- President's Day 3rd Monday of February

- Memorial Day Last Monday of May

- Independence Day 4th of July

- Labor Day 1st Monday of September

- Columbus Day 2nd Monday of October

- Veteran's Day 11th of November

- Thanksgiving Day 4th Thursday of November

- Christmas Day 25th of December

4.6. DEFINITIONS

- 13 -

4.6.1. STANDARD DEFINITIONS

- Quality Assurance: Those actions taken by the Government to assure services meet the requirements of the PWS.

- Quality Assurance Personnel (COR): A Government person responsible for surveillance of contractor performance.

- Performance Plan (PP): An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the contractor.

- Quality Control: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

4.6.2. DEFINITIONS PARTICULAR TO THIS PWS

- Fixed Equipment: Fixed Equipment includes PWCS equipment, which is permanently installed in a fixed location, such as base stations, repeaters, remote control units, etc.

- Portable Equipment: Portable equipment includes PWCS equipment that is not permanently installed in a fixed location, such as pagers, handheld radios, and chargers.

- Mobile Equipment: Mobile equipment includes PWCS equipment that is permanently installed in a vehicle, such as a vehicle radio.

- Job Control Number: Number assigned by the COR for each service rendered (except engineering/technical support). All service jobs will be assigned a unique number, which will be used to keep track of all jobs.

- Preventive Maintenance Inspections (PMI): PMIs are periodic scheduled equipment inspections that are performed to ensure that the inspected equipment is operating within its specified parameters. Deviations from said parameters are corrected during or after the inspection.

- Service Call: A call by COR to the contractor to perform service.

4.7. CONTRACTOR FURNISHED ITEMS. Except for those items or services specifically stated to be

Government furnished in Section 3, the contractor shall furnish everything required to perform services as described in the PWS.

- Test Equipment: The contractor furnished test equipment shall be periodically calibrated by the contractor in accordance with applicable commercial standards.

- Technical Manuals: The contractor shall have maintenance manuals for all PWCS equipment.

- Bench Stock: The contractor must have sufficient bench stock to ensure responsive maintenance in order to meet factory specifications and repair times stated herein in support of all PWCS equipment

- Vehicles: The contractor shall have a sufficient number and type of vehicles necessary to support the requirements of this PWS.

4.8. APPLICABLE PUBLICATIONS AND FORMS. Publications and forms applicable to this PWS are listed below. The publications and forms have been coded as mandatory or advisory. The contractor is obligated to follow those publications and use those forms coded as mandatory to the extent (that is, a specific procedure in a paragraph, section, chapter or volume) specified in the PWS. The contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the PWS. The listed publications are available for review by the contractor at the 35th

Communications Squadron. The government will provide all listed forms to the contractor on an as needed basis. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. The contractor shall immediately implement those changes in publications that result in a decrease or no change in the contract price, the contractor shall submit to the

CO a price proposal and obtain the prior approval of the CO. Said price proposal shall be submitted

- 14 -within 30 calendar days from the date the contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Changes in the contract price due to supplements and amendments shall be considered under the “changes” clause. Failure of the contractor to submit a price within 30 calendar days from the date of receipt of any changes shall entitle the government to performance in accordance with such changes at no increase in contract price.

4. 8.1. MANDATORY PUBLICATIONS AND FORMS

- AFSAL 3005, also known as National Telecommunications and Information Systems Security

Instruction

(NTISSI) 3005, Safeguarding and Control of Data Encryption Standard (DES) Equipment and Associated

Unclassified Communications Security Aids, Section V, Equipment Maintenance

(ref: PWS paragraph 1.1.1.3. and 4.1.2.4.)

- AFSSI 4001, Controlled Cryptographic Items (CCIs)

(ref: PWS paragraph 1.1.1.3. and 4.1.2.4.)

4.8.2. ADVISORY PUBLICATIONS AND FORMS

- Department of Defense (DoD) 5500-7, Standards of Conduct

- Air Force Instruction (AFI) 21-110, Engineering and Technical Services Management and Control

- AFI 64-106, Industrial Labor Relations Activities

5. Appendices

- Appendix 1 – Workload Estimate

- Appendix 2 – Government Furnished Facilities

- Appendix 3 – Government Furnished Property

- Appendix 4 – Equipment Inventory/ Government Furnished Equipment (EAID Government Owned)

Appendix 1 to PWS RFP No. FA5205-11-R-0010

ELIN Sub

ELIN SUPLLIES/SERVICES EST

QTY U/I

X001 AA Repair Handheld Radio 180 EA X001 AB Repair Mobile Radio 40 EA X001 AC Repair Base Station or Mini-Base Station 30 EA X001 AD Repair Repeater 2 EA X001 AE Program Handheld, Mobile or Mini-Base Station 40 EA X001 AF Mobile Radio Installation 25 EA X001 AG Mobile Radio Removal 25 EA X001 AH Base Station or Mini-Base Station Radio Installation 10 EA X001 AI Base Station or Mini-Base Station Radio Removal 10 EA X001 AJ Remote Control Unit Installation 30 EA X001 AK Remote Control Unit Removal 20 EA X001 AL Repeater Installation 4 EA X001 AM Repeater Removal 4 EA X001 AN Repeater PMI 14 EA X001 AO Paging Terminal PMI 1 EA X001 AP Engineering/Technical Support 160 EA X001 AQ Emergency Service of Base Station or Mini-Base Station 7 EA X001 AR CENTRACOM Major Repair 1 EA X001 AS CENTRACOM Minor Repair 4 EA X001 AT CENTRACOM Install 1 EA X001 AU CENTRACOM Removal 1 EA X001 AV Remote Control Unit Repair 10 EA X001 AW Program Handheld, Mobile or Mini-Base Station (Clone) 40 EA X001 AX Parts and Supplies 1 LS

WORKLOAD ESTIMATE

Appendix 2 to PWS

RFP. FA5205-11-R-0010

GOVERNMENT FACILITIES FOR CONTRACTOR USE

The contractor will use the following facility:

The facility, building 1760, is in excellent condition. This is a multi-use facility and the contractor has Room 103. The warehouse section of the building is used by three separate offices. The vehicle work space may be used for loading/unloading and unavailable for short periods of time.

Dimensions are as follows:

Office space: 400 square feet Vehicle space: 333 square feet Vehicle workspace: 484 square feet

Total space: 1217 square feet

Appendix 3 to PWS

Appendix 3

GOVERNMENT FURNISHED PROPERTY

1. The data below is an inclusive list of the Government Furnished Property for performance of the contract. An inventory is required at least annually upon contract expiration or an option renewal.

Item Number

Description

Condition Issued

Qty

Remarks

Price

0002 Desk (60”x30”x29”) Good 1 N/A $75

0003 Filing Cabinet, 5 Drawer (Gray) Good 1 N/A $350

0004 Workbench Good 2 Some stains/holes due to use

$150

0007 Book Shelf, Metal Good 1 N/A $150

0008 File Cabinet, 4 drawer Beige Good 1 Bottom drawer missing handle

$110

0011 Stool Good 2 N/A $30

0012 Cabinet, 2 door (Metal Blue) Good 1 N/A $100

0013 Cabinet (wood) Good 1 N/A $120

0015 Coffee Table Good 1 Some scratches and marks

$80

0016 File Cabinet, 3 drawer (Beige) Good 1 Some scratches and marks

$100

0017 Small Table (Metal) Good 1 N/A $105

0018 File Cabinet, 2 drawer (Beige) Good 1 Some scratches and marks

$90

0019 Bravo 800 pager (S/N 80PDDS2HX4) Good 1 N/A $140

0020 HP Computer S/N MXL75100BJ Good 1 N/A $500

0021 KVL Plus Keyloader SN210CEF0093 Good 1 N/A $699

0023 150W Bird Dummy Load S/N 16376 Good 1 N/A $145

0024 50W Dummy Load S/N 9859 Good 1 N/A $65

0025 XTS5000 III Good 1 N/A $2,287

0026 Dell Monitor S/N

MXODY526742627A21D5U

Good 1 N/A $200

Appendix 4 to PWS

EQUIPMENT INVENTORY TYPE

The following data is the Government's inventory of current equipment at Misawa Air Base. All equipment is subject to replacement normally on a 1 for 1 basis with like items.

BASE STATIONS

Model

Motorola Astro Spectra Consolette

Motorola XTL 5000 Consolette

CONTROL CONSOLES

Central Electronics Bank

Operator Position

Centralink SRX

MOBILE RADIOS

Motorola Astro Spectra Mobile

Motorola CDM- 750

Motorola XTL-5000 Mobile

REPEATERS

Motorola Quantar Repeater

REMOTES

Motorola C200

Motorola RCH-3000

Motorola T- 160011 605

Motorola T5600A

Motorola DGT-9000

Motorola DGT-9000 Adapter

PORTABLE RADIOS

Motorola XTS-3000

Motorola XTS-5000

MISCELLANEOUS

Zetron Paging System

Stancil Voice Recorder

Motorola Keyloader