Force Protection PWS.pdf

PERFORMANCE WORK STATEMENT

FOR

FORCE PROTECTION OF ROBERT E. KAMOSA

TRANSMITTING STATION FACILITIES, TINIAN

Contract No. XXXXXXXX

06 November 2026

ANDERSEN AIR FORCE BASE, GUAM

356 ETSG/CONS

TABLE OF CONTENTS

1.0 Scope

2.0 Service Summary

2.1. Performance Evaluation

2.2. Quality Control

2.3. Quality Assurance

2.4. Surveillance Methods

2.5. Government Rights

3.0 Service Requirements

3.1. Security Requirements

3.2. Security Performance Objectives

4.0 General Information

4.1. Hours of Operations

4.2. Recognized Holidays

4.3. Performance of Service During Crisis or Heightened Security

4.4. Submission of Invoice

5.0 Appendices ............................................................................................................................ XX

1. Scope. The Contractor shall provide non-personal services; to include all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items and services necessary to ensure security requirement is performed at the Robert E. Kamosa Transmitting Station Facilities in Tinian. Services are intended to sustain operations and maintenance of existing facilities and ensure the safety and health of operational personnel at the Robert E. Kamosa Transmitting Station Facilities in Tinian. Area maps and workloads depicting the service described in this PWS are identified in the Appendices. The Contractor’s performance will be based on the Contracting Officer’s Representative (COR) and Contracting Officer’s (CO) evaluation of the results required by the Service Summary (SS) and not the method of performance. The evaluation of results will be based on COR surveillance, tenant satisfaction, and customer complaints. The results of the evaluations will be the determining factor for the success or failure of this contract. The Contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.

1.1. The Contractor shall provide labor, management, supervision, tools, materials, equipment, facilities, transportation, and other items necessary to perform Security services at Robert E. Kamosa Transmitting Station in Tinian. The intent of Security services is to perform armed and unarmed security guard services, harbor security guards, pass and ID services, dispatching services, armorer services, and waterborne barrier service.

1.2. Contractor Employees. The Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

2.0 Service Summary. The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) and the Contractor’s Quality Control (QC) plan provide information on contract requirements, the expected level of Contractor performance and the expected method of government validation and confirmation of the services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR Clause 52.212-4(a), Contract Terms and Conditions – Commercial Items, Inspection/Acceptance will be used to remedy all deficiencies.

During the initial 30 days of the contract, two additional shall be allowed to identify normal phase-in problems. The absence of any contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Government has the right to inspect all services required in the contract.

2.1. Performance Evaluation. The purpose of the SS is to define performance evaluation and payment procedures. The Performance Objective (column 1) describes what the Government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR) or a Performance Assessment Report (PAR) and provide the Contracting Officer with a DoD Form 2772 (Contract Discrepancy Report (CDR)) for issuance to the Contractor.

2.1.1. The Government will periodically evaluate the Contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the Contractor’s performance through inspections of reports and Contractor services documentation. The Government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures or because of repeated customer complaints. Likewise, the Contractor may decrease the number of quality assurance inspections if performance dictates. The government COR will make final determination of the validity of customer complaint(s).

2.1.2. If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may:

a) Require the Contractor to take necessary actions to ensure that future performance conforms to contracts requirements; and

b) Reduce the contract prices to reflect the reduced value of services performed.

2.2. Quality Control. The Contractor shall develop and maintain a quality control program to ensure services are performed in accordance with this contract and PWS. The Contractor shall develop and implement procedures to identify and prevent non-conformance and continual repeat or defective service. A written Quality Control Plan (QCP) shall be submitted to the CO and COR for review and feedback. The plan shall be submitted no later than 10 working days after award. The plan shall specifically address the Contractor’s strategy to provide quality workmanship, continual process improvement, and for correcting deficiencies as required.

2.3. Quality Assurance. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by watching actual task performance, physically checking attribute of the completed task, checking management information reports, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether performance meets the standards contained in this PWS. The COR will record surveillance results. Results of the surveillance then become official Air Force record the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate a Corrective Action Report (CAR) or a Performance Assessment Report (PAR) and provide the Contracting Officer with a Contract

Discrepancy Report (CDR) for issuance to the Contractor. The Contractor shall respond to the CDR in accordance with instructions provided and return it to the Contracting Officer no later than the suspense given by the CO.

2.4. Surveillance Methods. Periodic Surveillance requires the COR to employ a spot check style of evaluation based on the Contractor’s schedule. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the COR.

2.5. Government Rights. All reports, surveys, analysis, photographs, notes, tapes, transcripts of interviews, and copies of documents collected during this contract are the property of the Government and shall be delivered to the COR and copies will not be retained by the Contractor.

The Contractor shall agree to not assert any rights and not to establish any claims with respect thereto. The Contractor shall be solely responsible for compliance with all copyright laws and hold and save the United States harmless of any violation thereof.

3.0 Service Requirements. The Contractor guards are intended to detect, deter, and deny unauthorized access to the Robert E. Kamosa Transmitting Station in Tinian of personnel, vehicles, and contraband, as well as unauthorized photography and surveillance of the installation perimeter, interior, posts, and personnel at the Entry Control Point(s) (ECP). The Contractor shall provide and maintain sufficient personnel to meet all contract requirements. The minimum manning requirement is one guard on duty at all times unless otherwise directed by the Government.

3.1. Security Requirements. Performance of this work must be carried out in such a manner that causes minimal interruption or interference with proper execution of government business.

The Contractor must ensure that all security violations are properly documented and reported to the Contracting Officer’s Representative (COR)/Alternative Contracting Officer’s Representative (ACOR). The Contracting Officer (CO), COR/ACOR, Security Manager and Facility Manager have the authority to unilaterally temporarily modify patrol time, order a non-routine patrol and temporarily modify any post assignment. The Contractor must implement all necessary scheduling, personnel, and equipment control procedures to ensure timely accomplishment of all contract requirements. The Contractor shall maintain close working relationships with appropriate local agencies, including police department, public safety, fire and emergency management departments and agencies of the respective locality, city, state, and country The Contractor security guard shall maintain communications capability and document incident reports.

3.1.1. Guard Qualifications and Requirements. The Contractor guards must consist of designated persons specifically hired, organized and equipped to fulfil the requirements of this contract for the protection of personnel, assets, and facilities. The contractor must be fluent in speaking, reading, writing, and understanding English. The authority of the Contractor guards varies in accordance with the location and ownership of the facility concerned by applicable local, state, and federal laws. The Contractor guards must fall into accordance with AFI 31-115 (Law & Order Operations) and DAFI 31-118 (Security Forces Standards and Procedures).

3.1.1.1. All personnel must be, without exception, United States citizens.

3.1.1.2. At least, 21 years of age at the time of employment or be an honorably discharged veteran. Must be 21 years of age to be armed.

3.1.1.4. All personnel must not have a felony conviction or any convictions that reflect on the individual’s capability. The Contractor must conduct a local file check for guards working on this contract for compliance with the Lautenberg Amendment.

3.1.1.5. All personnel must possess a valid automobile drivers license (all positions herein may require the use of a motor vehicle) or equivalent.

3.1.1.6. Experience Requirements. All guard personnel must meet one (1) or more of the following requirements for experience:

a) Three (3) years of security experience within the past five (5) years, at a similar facility with similar duties and post assignments as described,

b) OR associate’s degree in a related field from an accredited college or university plus one year of local, state, federal, or military security experience,

c) OR three (3) years of local, state, federal, or military security experience.

3.1.2. Physical Examination and Drug Testing Requirements. The Contractor guard must pass the following medical standards and drug test prior to working this contract. The Contractor must certify in writing to the CO/COR that each guard has passed a mandatory drug test and been examined by a licensed medical doctor. The Contractor guard must be physically fit to perform normal duty guard functions. Each test must be completed no more than 30 days prior to any guard assuming duties. The physical examination and drug test must be completed by all Contractor guard personnel prior to assuming duties. In addition to the requirements stated herein, the physical examination must cover, at a minimum:

a) The Contractor guard must have normal color vision.

b) Individual(s) must not have ear disorders affecting equilibrium. Individual(s) may use a hearing aid.

c) Individual(s) must be able to speak clearly and distinctly. Any disease or condition that significantly interferes with an individual’s ability to speak is a disqualifying factor.

d) Any disease or condition that interferes with an individual’s safe and efficient job performance is a disqualifying factor

e) Any disease or condition that interferes with respiratory function and an individual’s safe and efficient job performance is a disqualifying factor.

3.1.3 Initial, Random, and Recurring Screening for Illegal Drugs. Guard personnel must submit to a urine drug screening as part of the initial and recurring medical examination, random drug screenings and Government or Contractor requested drug screenings. The Contractor must not permit any employee to take multiple tests in order to receive an acceptable screening result.

(Reasoning Note: Most drugs metabolize within a short period ranging from several hours to several days). Drug screening methodology must conform to U.S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration’s (SAMHSA) “Mandatory Guidelines for Federal Workplace Drug Testing Programs” and Executive Order 12564 “Random Drug Screen Program.”

3.1.4 Entry Control Point Services - The Contractor shall provide entry control point services to ensure unauthorized personnel, property, equipment, vessels, or vehicles are deterred and denied facility ingress and egress. informational Notes. Rendering salutes, though not required, are considered a show of respect for the officer rank.

3.1.5 Commercial Vehicle Inspection - The Contractor shall perform inspections to ensure only authorized commercial vehicles and cargo are allowed access to the facility. The Contractor shall conduct inspections of commercial vehicles per PWS. Authorized cargo includes property listed on a bill of lading or shipping documents, and tools, equipment, materials, or supplies used to provide services. The Contractor shall provide training, and any necessary certifications will be obtained to all guards assigned to operate the specialized equipment.

3.1.6 Identification Checks - The Contractor shall perform identification checks to ensure only authorized personnel and vehicles are allowed access to the facility. The Contractor shall conduct inspections of personnel and vehicle identification per Post Orders and in accordance with the current FPCON prior to granting or denying access to the facility. Ensure that Post Orders include applicable requirements regarding ID checks for the different FPCON levels. All fraudulent personnel and vehicle identification are detected and reported immediately. The Contractor guards will ensure compliance by immediate visual inspection of all identification cards and DoD decals during normal threat conditions and physical hands-on inspections of all identification cards during heightened force protection conditions. In the event of an attempted unauthorized entry to the installation the Contractor guard is responsible for the detection and detention of the individual until law enforcement arrives.

3.1.7 In the event of a lost subject, the contractor guard will obtain a valid identification card from the subject, advise the subject to exit the base by making a U-Turn, and upon completion of the U-turn the Contractor guard will return the ID card to the subject. In the event of a lost pedestrian the Contractor guard will simply have the subject turn and walk away from the post, continuing to watch the subject until he has left the area.

3.1.8 In the event of a gate runner the post sentry will immediately stop traffic at the post and execute ECP emergency closure procedures Regional Dispatch shall be immediately notified of the situation giving a complete vehicle description to include the license plate, number of occupants, and their descriptions and direction of travel. The ECP shall remain closed until directed by the Watch Commander to resume normal operations.

3.1.9 The Contractor guard is responsible for the detection of unauthorized surveillance and photography of the installation. If the Contractor guard observes a subject, whether on or off the installation, conducting surveillance or taking photographs the sentry will take the following steps: Advise the Dispatch Center of the observation. Obtain a complete vehicle description to include a license plate number. Obtain a complete description of the subject. Advise the Dispatch Center of these descriptions and the vehicle and subject’s location. Maintain visual observation of the subject until law enforcement arrives.

3.1.10 The Contractor guard will be vigilant in recognizing expired, mutilated, altered or other unauthorized identification displayed by personnel attempting to gain access to the facility.

During normal working hours, the Contractor guard will permit access to the facility when an identification badge is displayed:

a) Armed Forces Identification Card

b) Department of Defense Civilian Identification Card

c) DOD/Air Force Office of Special Investigations Credentials

d) Federal Bureau of Investigation Credentials

e) General Accounting Office Credentials

f) Defense Investigative Service Credentials

g) Air Force Inspector General

3.1.11 Commercial vehicles displaying a company logo on the vehicle will be permitted entry to deliver or pick-up material upon presentation of the required Shipping Document or Bill of Landing. The carrier’s name, truck number, license number, driver’s name, time of ingress or egress, and destination will be logged. Privately owned vehicles used by a vendor or commercial company will be considered a commercial vehicle when proper shipping documentation is presented.

3.1.12 Under normal circumstances, all Government vehicles, including marked Air Force cars, vans, pick-ups, GSA, and other official rental vehicles, etc.) may enter the facility, provided the driver has the proper identification.

3.1.13 Public Works employees in privately owned vehicles may enter all areas while in the performance of their duties. A Public Works vehicle permit, or magnetic sign must be clearly displayed. Public Works employees need not obtain a visitors badge if they are in possession of a valid Public Works identification badge and it is worn visibly above the waist.

3.1.14 The conduct of guards while on duty must be beyond reproach. Guards shall conduct themselves in a manner reflecting highest credit to the force. Guards shall treat all persons with courtesy and respect, demonstrating impartial enforcement of regulations. Guard personnel shall not engage in unofficial conversations and shall discourage loitering.

3.1.15 Guards shall not leave their post until they are properly relieved except in the event of an explosion, fire, or other similar disaster where their life is in immediate danger.

“Properly relieved” is defined as “relieved by the oncoming guard at shift change, relieved for an authorized relief period (break), or relieved upon direction of the supervisor.

3.1.16 The use of intoxicants by guard personnel while on duty is not permitted. Guard force personnel will not consume alcohol within 8 hours of reporting for duty or within such time that would prevent the guard from no longer being under the influence of the substance. Guard force personnel will not consume any drugs, narcotics, prescription or over the counter medication(s)that would alter his/her normal state of being (homeostasis) within 8 hours of reporting for duty or within such time that would prevent the guard from no longer being under the influence of the substance. When on duty, no alcoholic beverage will be brought onto facility grounds, transported, or stored in any guard’s vehicle.

3.1.17 Reporting of information related to unusual happenings, discharge of a weapon, threats, or actual damage to property, safety hazards, maintenance breakdowns, potential sabotage or espionage, injuries, etc. shall be brief and complete as to who, what, where, why, when, and how. The security log for a post, guard mount, or work site shall be provided to the CO and COR at completion of a 24-hour period. Incident reports shall be forwarded to the CO and COR with the signature of the reviewing supervisor within 24 hours of the incident. Missing, Lost, Stolen, Recovered (MSLR) reports in all cases of Government property affected shall be enabled by guard supervisor in accordance with DAFI 31-101 (Integrated Defense) and DAFI 23-111 (Accountability and Management of DoD Equipment).

3.1.18 Emergencies - In all emergency situations the guard shall allow the vehicle(s) to pass without delay but shall immediately notify emergency responders and Government representatives as appropriate. Guards may be called upon to assist in ambulance operations or in emergencies to assist the Fire Department; however, assistance to the Fire Department will not require guards to perform hazardous firefighting duties. During emergencies, including those which cause an increase in FPCON or due to changes in security priorities, the Government reserves the right to direct the use of Contractor resources to include temporary elimination of some posts and patrols and reassignment of guards to other duties as necessary at no additional cost to the Government. Upon notification of a change in FPCON or a change in security priorities from the CO, the Contractor shall ensure the assigned guard position remains staffed in accordance with Government direction during changes in FPCON. Surge requirements, which cannot be accommodated by temporary reassignments, will be handled within the provisions of this contract. The Government will conduct random security exercises per DoD regulations, and DAF instructions and directives. The Contractor shall execute emergency ECP closure procedures during emergencies to ensure all ingress and egress of personnel, property, equipment, vessels, or vehicles is denied. The Contractor shall be responsible for deploying applicable ingress and egress control mechanisms as indicated in the PWS.

3.1.19 Roving Guard Services - The Contractor shall provide roving guard services that monitor facilities to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner. Guards shall take intervention measures as appropriate within limits of authority.

3.1.20 Perimeter control - The Contractor shall monitor perimeters to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner. The Contractor shall conduct perimeter patrol per PWS.

3.1.21 Interior Patrol - The Contractor shall monitor interior patrol areas to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner. The Contractor shall conduct interior patrol per PWS.

3.1.22 Building Checks - The Contractor shall physically check designated buildings to ensure unsecured buildings are detected and reported in a timely manner. The Contractor shall conduct scheduled and unscheduled physical and visual inspections of designated buildings per PWS. Building check sheets shall be submitted.

3.1.23 Dispatching Services - The assigned guard may perform dispatch functions while occupying the post. The Contractor shall receive calls, monitor systems and radio transmissions, perform required notifications, record all dispatch activity, and support field operations. The Contractor shall maintain sufficient personnel to ensure continuous coverage of the required guard position in accordance with the approved schedule. Dispatch logs shall be immediately accessible to the Government at all times.

3.1.24 Alarm and Detection Systems Monitoring - The Contractor shall monitor alarm and detection systems to ensure the appropriate emergency response is dispatched to all received alarms in a timely manner. The Contractor shall monitor alarm and detection systems per PWS.

The Contractor shall monitor fire, security, and industrial alarms located in the Dispatch Center.

3.1.25 Video Surveillance Equipment Monitoring - The Contractor shall monitor video surveillance equipment for security breaches and criminal or suspicious activities to ensure the appropriate emergency response is dispatched in a timely manner. The Contractor shall monitor video surveillance equipment per PWS.

3.1.26 Communications Monitoring - The Contractor shall monitor, acknowledge, and record all information obtained or communicated from telephone calls and radio traffic to ensure accurate relay of information in a timely manner and adequate records of dispatch and response activity are maintained. The Contractor shall provide communications monitoring per PWS.

Records must be maintained for a period of three years. The Contactor shall manage and maintain a Government-furnished records system. Records will be maintained in electronic format with extensive search capability by incident type, type of emergency response, date, time, and location. The records system shall be immediately accessible to the Government at all times.

3.1.27 Telephone Communications - The Contractor shall answer all telephone calls and effect the appropriate action to ensure accurate information is obtained and adequate records of activity are maintained. The Contractor shall provide telephone communications per Post Orders and SOPs. Calls received on seven-digit emergency and 911 lines shall be considered an emergency. Emergency lines shall be answered immediately.

3.1.28 Radio Communications - The Contractor shall monitor and acknowledge radio traffic and effect the appropriate action to ensure accurate communication of information between appropriate parties and adequate records of activity are maintained. The Contractor shall provide radio communications per PWS. Radio communications are acknowledged when the Contractor communicates receipt of transmitted information back to the appropriate party.

3.1.29 Notification - The Contractor shall notify appropriate command elements of emergency response information to ensure the chain of command maintains operational and situational awareness. The Contractor shall provide appropriate notification per PWS.

Appropriate command elements include Fire Chief, Security Officer, Command Duty Officer, and Commanding Officer.

3.1.30 Record Checks - The Contractor shall conduct records checks of property, vehicles, and persons to ensure law enforcement personnel receive required information. The Contractor shall conduct records checks per PWS. Systems available to the Contractor for inquiries include California Law Enforcement Telecommunications System (CLETS), National Crime Information Center (NCIC), and Pass and Decal database. Air Force police officers, Air Force Office of Special Investigations (AFOSI), and Command Investigators are the Government officials authorized to request records checks. Records contain information protected by the Privacy Act of 1974 and shall be handled appropriately.

3.2 Security Performance Objectives.

Title PWS Reference

Performance Standard

Entry Control Point Services

Para 3.1.4

Para 3.1.6

Para 3.1.7

Para 3.1.8

Para 3.1.10

Access by unauthorized personnel and vehicles shall not exceed one occurrences per month in controlled access areas.

Commercial Vehicle Inspection

Para 3.1.5

Para 3.1.11

Access by unauthorized commercial vehicles and cargo shall not exceed one occurrences per month.

Title PWS Reference

Performance Standard

Roving Guard Services and Patrol

Para 3.1.19

Para 3.1.20

Para 3.1.21

Para 3.1.22

Security breaches not identified by the Contractor shall not exceed two occurrence per year.

Dispatching Services Para 3.1.17

Para 3.1.23

Para 3.1.24

Para 3.1.25

No more than one incident of dispatch response services performed more than 45 seconds per month

Communications Monitoring

Para 3.1.26

Para 3.1.27

Para 3.1.28

Para 3.1.29

There are no more than two occurrences of failing to obtain, communicate, and record accurate information per month.

Records Checks Para 3.1.30 There are no more than one occurrences of inaccurate information provided per month.

4.0. General Information.

4.1. Hours of Operations. The normal hours of operation will be Monday to Saturday, 0700- 1900. If services are to be performed outside the normal hours of operation, the Contracting Officer and COR shall coordinate with the contractor no later than one week prior to the scheduled event.

4.2. Recognized Holidays. The hours of operation will not be normally manned on the following federal holidays:

a) New Year’s Day – 1 January

b) Martin Luther King Day - 3rd Monday in January

c) Washington’s Birthday - 3rd Monday in February

d) Memorial Day - last Monday in May

e) Juneteenth - 19 June

f) Independence Day - 4 July

g) Labor Day - 1st Monday in September

h) Columbus Day - 2nd Monday in October

i) Veteran’s Day - 11 November

j) Thanksgiving Day - 4th Thursday in November

k) Christmas Day - 25 December

4.2.1. If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on a Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day following the holiday observance.

4.3. Performance of Services During Crisis or Heightened Security. All tasks and services outlined within this PWS are required during a crisis as identified by the COR. These services shall be required until the crisis has been abated.

4.4. Submission of Invoice. The Contractor shall submit an original invoice within Wide Area Work Flow (WAWF). Certification of services is performed by the COR via the WAWF System. At the end of each billing period, the service provider inputs invoice information in the WAWF System. WAWF automatically notifies the appropriate COR via email of a pending invoice. The COR accesses WAWF and verifies accuracy of service provider’s data. If data is correct, the COR approves the invoice and payment is conducted by the Defense Finance Accounting System (DFAS). If the COR encounters errors in service provider’s invoice, the COR consults with the on-site manager to mutually rectify the data. If the service provider disagrees with the COR, the issue is forwarded to the CO for resolution.

5.0. Appendices. TBD