COMBO_SYNOPSIS_SOLICITATION_(Includes_PriceSchedule_PWS_ _WageDetermination).pdf

COMBINED SYNOPSIS/SOLICIATION ‘COMBO’:

Mortuary Services

(i) This is a combined synopsis/solicitation for commercial services of Mortuary Services in accordance with (IAW) FAR Subpart 12.6 and FAR Part 13.105(b), supplemented with additional information included in this notice. This announcement constitutes the solicitation only; quotes are being requested and a written solicitation will not be issued.

(ii) Solicitation FA5000-16-T-0023 is issued as a Request for Quotation (RFQ). This solicitation is issued as a requeest for quote (RFQ). Submit written offers (oral offers will not be accepted), for aforementioned solicitation number. The Government will establish a blanket purchase agreement(s) resulting from this solicitation to the responsible contractor(s) whose quote conforming to the solicitation will be most advantageous to the Government, price and other factors considered. All firms or individuals responding must be registered with the System for Award Management (SAM) IAW 52.204-

7.

(iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal

Acquisition Circular 2005-86, effective 01 Feb 2016. The DFARS provisions and clauses are those in effect to DPN 20151230, effective 30 Dec 2015. The AFFARS provisions and clauses are those in effect to AFAC 2015-1001, effective 01 Oct 2015.

(iv) This requirement is solicited as a 100% small business set-aside. The North American Industrial

Classification System (NAICS) code associated with this procurement is 812210 with a small business size standard of $7.5 million.

The 673 rd

Contracting Squadron at Joint Base Elmendorf-Richardson, Alaska, intends to establish a Firm

Fixed Price (FFP) Blanket Purchase Agreement (BPA) for the acquisition of mortuary services described in the Performance Work Statement (PWS). This requirement is five (5) years from establishment of the

BPA(s) – with a Period of Performance (PoP) of 16 March 2016 through 15 March 2021 (approximately).

The Government intends to establish up to three (3) separate BPAs with three individual contractors, where contractors will be rotated to spread the business for services; however, the Government also reserves the right to establish less than three (3) BPAs, or none at all. This requirement will be for the

Joint Base Elmendorf-Richardson, Alaska).

The Government Wide Commercial Purchase Card (i.e. Credit Card) will be the primary method for paying for services for calls made under the BPA(s); IAW with DFARS 252.232-7009. Ordering procedures under the multiple award BPA(s) are as follows:

(i) Orders at or below the micro-purchase threshold of $2,500 for Services. The ordering activity may place orders at or below the micro-purchase threshold with any BPA holder that can meet the need. The ordering activity should attempt to distribute any such orders among the BPA holders.

(ii) Orders exceeding the micro-purchase threshold but not exceeding the maximum call limit at

$25,000.

(A) The ordering activity must provide each multiple-award BPA holder a fair opportunity for each order exceeding the micro-purchase threshold by rotating holders, but not exceeding the call limit at $25,000, unless one of the following exceptions applies for proposed order or

BPA with an estimated value exceeding the micro-purchase threshold not placed or established in accordance with the circumstances that (only) may justify the action:

a. Urgent and compelling need exists when following the procedures would result in unacceptable delays;

b. Only one source is capable of providing the supplies and services required at the level of quality required because the supplies or services are unique or highly specialized, or;

c. In the interest of economy and efficiency, the new work is a logical follow-on to an original order provided that the original order was placed in accordance with the ordering procedures

(B) The ordering activity need not contact each of the multiple-award BPA holders before placing an order if information is available to ensure that each BPA holder is provided a fair opportunity to be considered for each order.

(C) The ordering activity contracting officer shall document the circumstances when restricting consideration to less than all multiple-award BPA holders offering the required supplies and services.

(D) A customer guide will be signed by the customer, where it enables authorized personnel within the customer’s organization to place calls directly with the contractor. Additionally, the guide will provide further instructions on how to manage the BPA(s) (e.g. providing call registers, placing calls).

Additionally, the authorized callers list (personnel that can only place a call for supplies and services under the BPAs) will be issued-out to the BPA holder(s); authorized callers list will be re-issued if update or changes are made. The BPAs will be de-centralized; meaning the authority will be delegated to the customer (and its designated personnel/authorized listed callers) to place calls for supplies and services under the BPAs. Individual BPAs will have a maximum call limit at $25,000, with each BPA Master Dollar Limit at $150,000 maximum. (**NOTE: It is not to be interpreted that contractor(s) will be awarded a contract valued at $150,000. The $150,000

Master Dollar Limit is the ceiling for which all accumulative total calls shall not exceed.**)

(v) The Pricing Schedule is incorporated as Attachment 1. Contractors shall complete Attachment 1 in its entirety and return with any other documentation/data as required by this Combo.

(vi) The government intends to establish a firm-fixed price BPA(s) contract for the following:

See Attachment 1 and 2

(vii) Contractors shall include period of performance schedule information on the Pricing Schedule, Attachment 1. Services will be provided for:

673d FSS/Mortuary and Readiness

Joint-Base Elmendorf Richardson, Anchorage Alaska, 99506

(viii) FAR 52.212-1 Instructions to Offerors -- Commercial Items (Oct 2015) is hereby incorporated by reference, with the same force and effect as if it were given in full text. In addition to the following addendum, all terms and conditions of FAR 52.212-1 remain in effect. The following have been tailored to this procurement and are hereby added via addendum:

1. To assure timely and equitable evaluation of the quotes, the contractors must follow the instructions contained herein. The quotation must be complete, self-sufficient, and respond directly to the requirements of this solicitation.

2. Specific Instructions: The response shall consist of two (2) separate parts:

a. Part 1 – Technical Acceptability - Submit one (1) copy of technical acceptability narrative, with a maximum of 2 pages in length:

Description of mortuary services process that the funeral home will provide, as required in the specifications of the PWS

b. Part 2 – Price – Submit one (1) copy of price schedule and any pertinent additional information. Listed quantities in the price schedule (Attachment 1) are not official quantities set forth for this requirement, but total prices – per line item – will be compared to average local and industry costs as a method for the Government to evaluate quotes fair and reasonable.

3. Agreement will be made to the contractors whose quote is conforming to the solicitation and is determined to be the lowest price technically acceptable. Technical Acceptability, at a minimum, is defined as meeting all of the criteria in specifications in the Attachments. Specifically, Section 1.

“Description of Services”, and sub-section 1.1.3, where all supplies and technical procedures shall conform to standards and professional techniques acceptable to the Funeral Service Industry.

4. Description of agreement. The supplier shall furnish supplies or services, described in general terms, if and when requested by the contracting officer (or the authorized representative of the contracting officer) during a specified period and within a stipulated aggregate amount, if any.

5. Extent of obligation. The Government is obligated only to the extent of authorized purchases actually made under the BPA.

6. Purchase limitation. Individual BPAs will have a maximum call limit of $25,000, with each BPA

Master Dollar Limit at $150,000 maximum

7. Individuals authorized to purchase under the BPA. A list of individuals authorized to purchase under the BPA, identified either by title of position or by name of individual, organizational component, and the dollar limitation per purchase for each position title or individual shall be furnished to the supplier by the contracting officer.

8. Delivery tickets. All shipments under the agreements shall be accompanied by delivery tickets or sales slips that shall contain the following minimum information:

(i) Name of supplier.

(ii) BPA number.

(iii) Date of purchase.

(iv) Purchase number.

(v) Itemized list of supplies or services furnished.

(vi) Quantity, unit price, and extension of each item, less applicable discounts (unit prices and extensions need not be shown when incompatible with the use of automated systems, provided that the invoice is itemized to show this information). (Note: Firm-fixed prices are to be provided by contractor(s) for the first 12 months. Price adjustments upon occurrence of specified contingencies – based on increases or decreases in labor or material – will be considered and evaluated on a yearly bases.)

(vii) Date of delivery or shipment.

9. Invoices. When billing procedures provide for an individual invoice for each delivery, these invoices shall be accumulated, provided that --

(A) A consolidated payment will be made for each specified period; and

(B) The period of any discounts will commence on the final date of the billing period or on the date of receipt of invoices for all deliveries accepted during the billing period, whichever is later.

(ix) FAR 52.212-2 Evaluation -- Commercial Items (Oct 2014) this provision has been tailored to this procurement and is provided in full-text below:

(a) The Government will establish a blanket purchase agreement(s) resulting from this solicitation to the responsible contractors whose quote conforming to the solicitation will be most advantageous to the

Government, price and other factors considered. The following factors shall be used to evaluate quotes:

(i) Technical acceptability

(ii) Price

(b) Price and technical acceptability will be considered. The Government intends to evaluate quotes and enter into agreement without discussion, but reserves the right to conduct discussions. Therefore, the contractor’s initial quote should contain the contractor’s best terms from a price and technical standpoint.

The lowest priced quote will be evaluated for technical acceptability. If the quote is found technically acceptable, agreement will be made without further consideration. If it is found technically unacceptable, the Government will evaluate the next lowest quote for technical acceptability until agreement can be made with the lowest priced technically acceptable contractor (s). Therefore, the contractor’s initial quote should contain the contractor’s best terms from a price and technical standpoint. However, the

Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. Quotes that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) This will be a lowest price technically acceptable purchase. Technical acceptability – at a minimum, is defined as meeting following criteria:

Minimum Qualifications: Contractor(s) must be able to provide mortuary services per the specifications in PWS (see Attachment 1). The contractor(s) shall meet the pre-award survey conditions per PWS Section 1.14, Appendix B, and Inspection Checklist listed in Figure B.1. The

Government will use the results of the criteria set forth in the Inspection Checklist as an evaluation and selection of responsive offer(s) for consideration as BPA holder(s). Responsive offer(s) will be contacted after quotes close-out date for scheduling of pre-award survey.

(d) A written notice of agreement or acceptance of a quote mailed or otherwise furnished to the successful contractor within the time for acceptance specified in the quote, shall result in an establish BPA with the contractor(s) without further action by either party. Before the quote’s specified expiration time, the

Government may accept a quote (or part of a quote), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before establishing agreement(s).

(End of Provision)

(x) Each contractor shall ensure the provision at FAR 52.212-3 including its Alternate I, contractors

Representations and Certifications--Commercial Items (Nov 2015), are updated at www.sam.gov. Failure to obtain SAM registration may result in submissions not being considered for agreement.

(xi) The clause at FAR 52.212-4, Contract Terms and Conditions – Commercial Items (May 2015), is hereby incorporated by reference, with the same force and effect as if it were given in full text.

(xii) The clause at FAR 52.212-5, Contract Terms and Conditions Required To Implement Statutes Or

Executive Orders – Commercial Items (Jan 2016), is hereby incorporated by reference, with the same force and effect as if it were given in full text. Additionally, the following clauses apply to this acquisition:

FAR 52.202-1 Definitions Nov 2013

FAR 52.203-3 Gratuities Apr 1984

FAR 52.203-6 Restrictions on Subcontractor Sales to the Government Sep 2006

FAR 52.204-7 System for Award Management Jul 2013

FAR 52.204-16 Commercial and Government Entity Code Reporting Jul 2015

FAR 52.204-18 Commercial and Government Entity Code Maintenance Jul 2015

FAR 52.204-19 Incorporation by Reference of Representations and Certifications Dec 2014

FAR 52.232-34 Payment by Electronic Funds Transfer—Other Than System for

Award Management

Jul 2013

FAR 52.232-36 Payment by Third Party May 2014

FAR 52.232-39 Unenforceability of Unauthorized Obligations Jun 2013

FAR 52.232-40 Providing Accelerated Payments to Small Business Subcontractors Dec 2013

FAR 52.233-1 Disputes May 2014

FAR 52.246-25 Limitation of Liability – Services Feb 1997

FAR 52.252-1 Solicitation Provisions Incorporated by Reference Feb 1998

FAR 52.252-2 Clauses Incorporated by Reference Feb 1998

FAR 52.253-1 Computer Generated Forms Jan 1991

DFARS 252.203-7000 Requirements Relating To Compensation of Former DoD Officials Sep 2011

DFARS 252.203-7002 Requirement to Inform Employees of Whistleblower Rights Sep 2013

DFARS 252.203-7005 Representation Relating To Compensation of Former DoD Officials Nov 2011

DFARS 252.204-7008 Compliance with Safeguarding Covered Defense Information Controls Aug 2015

DFARS 252.204-7011 Alternative Line Item Structure Sep 2011

DFARS 252.204-7012 Safeguarding of Unclassified Controlled Technical Information Nov 2013

DFARS 252.204-7015 Disclosure of Information to Litigation Support Contractors Feb 2014

DFARS 252.211-7003 Item Unique Identification and Valuation Dec 2013

DFARS 252.222-7007 Representation Regarding Combating Trafficking in Persons Jan 2015

DFARS 252.223-7008 Prohibition of Hexavalent Chromium Jun 2013

DFARS 252.225-7001 Buy American and Balance of Payments Program Nov 2014

DFARS 252.225-7012 Preference for Certain Domestic Commodities Feb 2013

DFARS 252.225-7036

Buy American- Free Trade Agreements--Balance of Payments

Program Nov 2014

DFARS 252.232-7009 Mandatory Payment by Government Wide Commercial Purchase Card Dec 2006

DFARS 252.232-7010 Levies on Contract Payments Dec 2006

DFARS 252.243-7002 Requests for Equitable Adjustment Dec 2012

DFARS 252.244-7000 Subcontracting for Commercial Items Jun 2013

DFARS 252.247-7022 Representation of Extent of Transportation by Sea Aug 1992

DFARS 252.247-7023 Transportation of Supplies by Sea--Basic Apr 2014

AFFARS 5352.201-9101 Ombudsman Apr 2014

AFFARS 5352.223-9001 Health and Safety on Government Installations Nov 2012

AFFARS 5352.242-9000 Contractor Access to Air Force Installations Nov 2012

(xiv) No additional contract requirements apply to this acquisition.

(xv) No Defense Priorities and Allocations System (DPAS) assigned rating applies to this acquisition.

(xvi) NOTICE TO ALL INTERESTED PARTIES:

Questions shall be submitted to the following personnel:

673d Contracting Squadron/LGCC

Attn: SSG Carlos J. Espada, e-mail: carlos.espada.2@us.af.mil.

Please forward all questions to SSG Carlos J. Espada at carlos.espada.2@us.af.mil no later than 12:00 PM

Alaska Time on 09 March 2016. An amendment will be issued providing the Government’s answers to any questions received.

Quotes are due no later than 12:00 p.m. Alaska Time on 18 March 2016.

(xvi) Quotations shall be submitted to: 673rd Contracting Squadron/LGCC, Attn: SSG Carlos J. Espada, via e-mail: carlos.espada.2@us.af.mil . E-mail is preferred. For information regarding this solicitation, please contact SSG Carlos J. Espada.

List of Attachments:

Attachment 1: Pricing Schedule (1 page)

Attachment 2: Performance Work Statement (PWS) (51 pages)

Attachment 3: Wage Determinations 05-2017 (Rev.-21) on 01/05/2016 (11 pages)

Attachment 4: DFARS 252.203-7998 (1 page), (Feb 2015)

Attachment 5: DFARS 252.203-7999 (1 page), (Feb 2015)

Attachment 6: DFARS 252.209-7992 (1 page), (Dec 2014) mailto:carlos.espada.2@us.af.mil

FA5000-16-T-0023

Attachment 1: Pricing Schedule

1 Page

LINE

ITEM

DESCRIPTION

QTY

UNIT OF

ISSUE

PRICE

TOTAL

0001 Preparation and processing of remains (viewable)

(IAW PWS para. 1.3)

4 EA $

0002 Preparations and processing of remains (non-viewable) (IAW PWS, para. 1.3)

4 EA $

Cremation of remains (IAW PWS, para. 1.10)

4 EA $

0004 Reprocessing of casketed remains prior to delivery to selected common carrier (IAW PWS, para. 1.3)

3 EA $

0005 Processing of transfer case (IAW PWS, para.

1.13.10)

3 EA $

0006 Transportation of remains between JBER, AK and processing facility (IAW PWS, para. 1.9)

3 EA $

Transportation of remains between processing facility and selected common carrier or national cemetery (Ft. Richardson) (IAW PWS, para. 1.9)

EA $

Transportation of remains between processing facility and any point within 100 miles of JBER, AK as designated by the contracting officer (IAW PWS, para. 1.9)

EA $

Shipping container (air tray) (IAW PWS, para. 5.3)

4 EA $

0010 Specification Hardwood Casket (IAW PWS, para.

5.3)

3 EA $

0011 Specification Metal Casket (IAW PWS, para. 5.1)

3 EA $

Specification Hardwood Urn (IAW PWS, para. 5.4)

3 EA $

0013 Specification Bronze (IAW PWS, para. 5.5) 3 EA $

0014 10 Certified Copies of Death Certificate (IAW PWS, para. 1.1.7)

4 LOT $

Period of perfromance Date (Mandatory): Net Terms

(Mandatory):

Printed Name

Signature

FA5000-16-T-0023

Attachment 2: PWS

55 Pages

PERFORMANCE WORK STATEMENT

FOR MORTUARY SERVICES

TO SUPPORT

JOINT BASE ELMENDORF-RICHARDSON (JBER), ALASKA

TABLE OF CONTENTS

Specific Contractor Tasks………………………………...

Mortuary Services (Armed Services Specification)……..

Treatment of Remains…………………………………..

Preparation of Remains…………………………………

Embalmer Evaluation…………………………………...

Placement in Casket…………………………………….

Quality Assurance Evaluation…………………………..

Encasing Casket………………………………………...

Loading Remains……………………………………….

Transportation of Remains……………………………..

Cremation………………………………………………

Hygienic Practices……………………………………..

Preparation of DD Form 2063, Record of Preparation and. Disposition of Remains………………………………

Facilities, Vehicles, and Personnel………………………

Quality Control ………………………………

Government Furnished Items…………………………….

Contractor Furnished Items………………………………

Armed Services Specifications…………………………...

Metal Sealer Caskets…………………………………….

Hardwood Caskets………………………………………

Shipping Cases…………………………………………..

Solid Hardwood Urns……………………………………

Solid Bronze Urns……………………………………….

1.

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.10

1.11

1.12

1.13

2.

3.

4.

5.

5.1

5.2

5.3

5.4

5.5

Crematory and Cremation Procedures…………………..

General Information……………………………………...

Terms and Definitions……………………………………

Pre-Award Survey Plan…………………………………..

5.6

6.

Appendix A.

Appendix B.

1. Description of Services.

Elmendorf Air Force Base, AK is acquiring mortuary services for the State of Alaska from below

Fairbanks, south, to encompass northern Canada as necessary for handling the remains of deceased military personnel. It is the policy of the Air Force to award contracts or establish BPA(s) to fully qualified professional funeral directors. The contractor shall provide facilities, equipment, licensed personnel, motor vehicles, and furnish professional services and requirements, supplies, death certificates, caskets, urns, outer shipping containers, transportation, and perform hygienic practices as specified in this

Performance Work Statement (PWS). The contractor shall comply with the Armed Services requirements and specifications and all federal, state, and local health laws, statutes and regulations in performing the following.

1.1. Mortuary Services. The contractor shall be responsible for providing professional services of the highest quality to assure viewing of the remains under optimal conditions.

1.1.1. The contractor shall practice hygienic measures that will assure complete and satisfactory disinfection and sanitation of the funeral establishment.

1.1.2. The contractor shall provide high quality service and a sufficient number of licensed embalmers to process (embalm) or reprocess any remains under this BPA(s) on a timely basis. Interns (apprentices) may be used to assist the licensed embalmer in accordance with applicable state regulations.

1.1.3. All supplies and technical procedures shall conform to standards and professional techniques acceptable to the Funeral Service Industry.

1.1.4. Embalmers shall utilize any and all optimal techniques available to assure complete and adequate treatment of remains.

1.1.5. Unidentified Remains. If identification of remains is not officially established, the remains shall be placed under refrigeration at 38-40 degrees F (3.3-4.4 degrees C). If mechanical refrigeration is not available within a reasonable distance, ice chests or ice packs shall be used in lieu of mechanical refrigeration. Processing (embalming) shall not be accomplished until the remains are released by a responsible official as identified.

1.1.6. Restorative Art. Major restorative art is an integral part of the processing and/or reprocessing of remains. It shall include, but not be limited to, rebuilding a large wound area; rebuilding facial features such as ear, nose, eye, mouth, chin, etc.; removal of damaged tissue followed by restoration; restoration of scalp hair; and the application of cosmetics to render restored surfaces non-detectable. Restorative art shall be accomplished in accordance with the highest professional standards.

1.1.7. Death Certificates. The contractor shall provide ten (10) certified copies of the State Death

Certificate per deceased to the mortuary officer.

1.2. Treatment of Remains. Frequently, final disposition of processed or reprocessed remains may not be effected for a period of 10 days or more; may be transported over long distances; or be subjected to hot, humid conditions. At all times, the remains must be free of putrefaction and infectious agents. This requires the thorough disinfection and uniform preservation of all body tissues. Employment of continuous injection and intermittent drainage will enhance chemical distribution and penetration. Use of humectant (moisture retention chemicals) in the arterial injection solution will help to achieve greater tissue penetration, and to restore normal body moisture content.

1.2.1. Pre-embalming procedures. The following basic steps shall be accomplished in the course of processing or reprocessing all viewable remains, and to the extent possible, nonviewable remains.

1.2.1.1. When possible, remains shall be bathed. Male facial and scalp hair shall be washed and groomed to conform to military standards (suitable hair preparation shall be accomplished on females). Fingernails shall be cleaned and trimmed. The mouth shall be securely closed to form a natural expression and proper attention given to the eyes to prevent wrinkling of the eyelids and a sunken appearance of the eyes.

Cosmetics shall be applied only in the amount necessary to produce natural color and texture.

1.2.1.2. All lacerations, abrasions, incisions, excisions and burn wounds shall be sutured and/or sealed to prevent leakage. Swollen or distorted features shall be reduced to the normal contours enjoyed during life. Postmortem stains shall be chemically bleached by applying packs and/or needle injection. On viewable areas, further treatment shall consist of the use of masking cosmetics to render stains non-detectable.

1.2.1.3. All body orifices shall be treated with a disinfectant, non-astringent chemical (generic categories such as Phenylphenols and Idophors) and then packed with cotton. Bedsores, ulcerated, burned, and necrotic tissue shall be treated either by hypodermic injection, or pack application of deodorizing/preserving chemical.

1.2.1.4. Maggots and other insect larvae shall be destroyed and they’re breeding sites in or on the remains thoroughly treated with an insecticide chemical.

1.2.1.5. The contractor's performance shall be such that all remains are effectively disinfected, uniformly preserved, and all offensive odors eliminated before the remains are casketed.

1.3. Preparation of Remains. The military services require that all remains be processed or reprocessed in a manner reflecting the highest standards of the funeral service profession. Each remains, viewable and nonviewable, requires variation in the embalming treatment to accomplish the optimum results. A recommended procedure to achieve these goals is the injection of the solution at a moderate rate. The addition of a humectant to the solutions is also helpful in reducing over-dehydration effects.

1.3.1. Processing Nonviewable Remains. In all instances multisite injection and drainage technique shall be attempted.

1.3.1.1. When arterial injection is possible, each gallon of arterial fluid shall have a minimum concentration of 5% by volume aldehyde or aldehyde derivative preservative agent(s).

1.3.1.2. The total volume of arterial solution injected shall be not less than 1 gallon per 50 pounds of body weight.

1.3.1.3. All body areas shall be further treated by means of a trocar, using undiluted cavity chemicals having a 30 index (%) or greater. In addition, packs, special gels and/or dry sanitizers shall be used, as required, to assure preservation, prevent leakage, and eliminate all offensive odors.

1.3.1.4. Cranial, thoracic, and abdominal cavities, when present, shall be relieved of gasses and distention. The cavities shall then be treated by injecting a minimum of 32 ounces of a concentrated cavity chemical, having a 30-index (%) or greater.

1.3.1.5. When arterial injection and/or cavity treatment is impossible, all articulated and disarticulated anatomical portions shall be thoroughly disinfected and preserved via accessory chemical embalming techniques.

1.3.1.6. Noninjectable intact remains and/or disarticulated anatomical portions shall be immersed or hypo-injected with trocar and/or syringe and needle, using full strength cavity chemicals 30-index (%) or greater. Surface application of liquid, gel, or dry sanitizers and preservatives is also required to supplement primary needle and/or hypo injection techniques.

1.3.2. Processing Viewable Remains. A thorough pre-embalming case analysis shall be made in order to determine the best embalming techniques to be used to obtain optimum results.

1.3.2.1. The technique of arterial injection and venous drainage is of utmost importance as well as the need for adding humectant (moisture retention chemicals) to the arterial solution injected.

1.3.2.2. Whenever possible, a 6-point arterial injection with multisite drainage shall be accomplished.

1.3.2.3. The arterial chemical injection solution shall contain a 2% to 3% concentration, by volume, of aldehyde or aldehyde derivative preservative agent(s), with equal parts of a humectant chemical also being added to the injection solution.

1.3.2.4. The thoracic, abdominal, and pelvic cavities shall be thoroughly aspirated and injected with full-strength cavity chemicals having a 30 index (%) or greater, using a minimum of 16 ounces for each cavity.

1.3.2.5. Needle injections, packs, or other special treatments shall be accomplished, as required, to assure the preservation and disinfection of all body tissues, including those associated with body cavities

(organs).

1.3.2.6. A lanolin-based (or comparable) massage cream shall be applied on the face and hands.

1.3.3. Autopsied Remains. If a partial or complete autopsy is performed, a 6-point injection with multisite drainage shall be accomplished, using arterial chemical solutions as specified for processing viewable remains.

1.3.3.1. Hypo-inject thoracic and abdominal walls with same strength solution as arterial injection.

1.3.3.2. On thoracic and abdominal autopsies, the viscera shall be removed and immersed in a concentrated cavity chemical having a 30-index (%) or greater.

1.3.3.3. When a cranial autopsy is performed, the calvarium shall be replaced and securely stabilized.

The scalp shall be replaced over the calvarium and neatly sutured to avoid an unnatural appearance and the hair shall be washed.

1.3.3.4. The inner surfaces of the body cavities shall be given a liberal application of gel preservative.

1.3.3.5. The organs are to be replaced within the cavities in normal anatomical location and liberally covered with hardening compound.

1.3.4. Treatment of Scalp (Viewable Remains). If the scalp was shaved because of medical treatment or surgery, processing or reprocessing shall be accomplished as specified for viewable remains, after which the cranium shall be wrapped with gauze or equivalent in a neat and professional manner.

1.3.5. Mutilated Hands on a Viewable Remains. When the hands are mutilated and restoration is not possible, the hands shall be treated in a manner, which shall render all tissue firm, dry, and thoroughly preserved. The hands will then be covered by either wrapping with gauze or equivalent in a neat and professional manner, or by placing surgical gloves on the hands followed by white (military) gloves.

1.3.6. Dressing Remains Including Intact Nonviewable. Remains shall be dressed in the clothing provided by the Contracting Officer or designate.

1.3.6.1. Nonviewable remains that cannot be dressed shall be wrapped in the rubber or polyethylene sheeting and blanket furnished by the Government.

1.3.6.2. Wrapping shall be accomplished as follows: A blanket shall be spread on the dressing table with opposing corners at the head and foot ends of the table. The blanket is then covered with a white cotton sheet followed by a sheet of polyethylene. Two strips of cotton are laid down the center of the plastic sheet and liberally sprinkled with hardening compound. The remains are then laid on the cotton strips, coated with hardening compound and covered with additional cotton strips. The polyethylene sheet is then wrapped around the remains. The white cotton sheet is then wrapped around the plastic sheathed remains followed by the blanket, which shall have as few creases as possible, and be secured with large safety pins placed no more than 8 inches apart.

1.4. Embalmer Evaluation. The embalmer (contractor's agent) processing or reprocessing the remains shall critically evaluate the completed treatment to ensure any remains cared for under this BPA(s) are effectively disinfected, uniformly preserved, and shall arrive at its destination in satisfactory condition.

1.4.1. The Contracting Officer or designate will authorize delivery or shipment of remains when he or she is assured that the services and supplies furnished by the contractor meet this Performance Work

Statement and Specification in their entirety.

1.4.2. The contractor shall state on the DD Form 2063, Record of Preparation and Disposition of

Remains, that the services and supplies meet this Performance Work Statement and Specifications in their entirety.

1.5. Placement in Casket. Remains shall be placed in the casket in a manner that will create an appearance of rest and composure and ensure maintenance of position during transit.

1.5.1. When remains are prepared for shipping, pads will be placed around them to prevent shifting.

1.5.2. The pillow shall be turned over and a clean piece of cloth placed over the face.

1.5.3. The casket shall be of sufficient size to prevent the appearance of crowding and cramping the remains.

1.6. Quality Assurance Evaluation. Failure to pass the inspector’s evaluation after placement of remains in a casket and before delivery will require the contractor to remove the remains from the casket and perform one or more of the following services as directed by the Contracting Officer or designate:

1.6.1. Additional disinfectant or preservative treatment.

1.6.2. Re-dressing.

1.6.3. Change or add decorations or insignia.

1.6.4. Place remains in new casket.

1.6.5. When services under this paragraph are performed, services as set forth in paragraphs 1.3.6, 1.5, and 1.7. shall again be performed by the contractor.

1.7. Encasing Casket. The casket shall be carefully and professionally placed in the protective OUTER container, as directed by the Contracting Officer or designate. All shipping documents will be affixed or enclosed.

1.8. Loading Remains. The remains shall be carefully and professionally placed in the type of vehicle designated by the Contracting Officer or designate for delivery of remains.

1.9. Transportation of Remains.

1.9.1. Removal. Transport remains in a suitable funeral coach, ambulance, or service car to place where processing or reprocessing is performed. Transportation shall include calling the place where death occurs or remains are located when such place is on the installation, or any place designated by the contracting officer or designate.

1.9.2. Delivery Deliver remains, to include the escort, as follows:

1.9.2.1. In contractor's funeral coach to a place of religious service and then to a common carrier, another funeral home or to a Government or non-Government cemetery.

1.9.2.2. Contractor's funeral coach shall arrive at any location at the time specified by the Contracting

Officer or designate.

1.9.2.3. Remains being shipped by common carrier shall be delivered to an airport terminal not later than

2 hours or sufficient amount of time before its scheduled departure of aircraft or train.

1.9.3. Transportation Personnel Clothing Requirements. Personnel used in transportation of the remains or escort, off the installation, shall be dressed in a seasonal suit with shirt and tie. Other vehicle operators may wear clean cotton twill, matching shirts and trousers in dark or neutral colors.

1.9.4. In unusual circumstances, the Contractor will provide a means of transportation, working through the airlines, to transport remains from the outlying areas in Alaska, to the processing area. This option will only be exercised in the event that the State of Alaska does not pay for movement of remains.

Transportation expenses will be reimbursed to the Contractor, upon submission of a copy of the original air bill.

1.10. Cremation. This section identifies services, supplies, and transportation requirements for local cremation when recommended by the Contracting Officer or designated representative.

1.10.1. Remains shall be prepared, dressed, and cosmitized as prescribed in the specifications.

1.10.2. The casket provided shall meet or exceed the Solid Hardwood Casket Specification (5.2)

1.10.3. Transportation of remains shall be provided by the crematory engaged under this BPA(s) by the government. Cremated remains shall be returned as specified by the Contracting Officer or designate.

1.10.4. The Contracting Officer or designated representative shall specify whether a solid bronze or solid walnut urn shall be provided. The contractor shall provide an urn that meets or exceeds the applicable urn specification (5.4 and 5.5).

1.10.5. The urn shall be engraved with the name, rank, date of birth, and date of death of the deceased. If a bronze urn is used engrave the urn itself. However, on a solid walnut urn, use the specified engraving plate.

1.10.5.1. The contractor shall place all the cremated remains received from the crematory in the urn.

1.10.5.2. The contractor will pay cremation charges directly to the crematory engaged by the contractor.

1.10.6. Processing Procedure. After preparing, dressing, and cosmetizing the remains in accordance with specifications, the contractor shall do the following:

1.10.6.1. When the remains are wrapped, attach a tag listing the decedent's name, rank, social security number, and date of death to the right ankle or to the top of the blanket and to the casket handle at the head end of the casket.

1.10.6.2. Deliver the casketed remains to the crematory in sufficient time to ensure cremation is accomplished and completed on the same day of delivery to the crematory.

1.10.6.3. Return the cremated remains to the funeral service establishment or port mortuary facility not later than the day following cremation for inurnment in the designated urn.

1.10.6.4. Inurn the cremated remains promptly upon return to the funeral facility or port mortuary.

1.11. Hygienic Practices. The contractor shall employ protective, precautionary hygienic measures and techniques designed to accomplish concurrent and terminal disinfection and decontamination of the entire funeral service establishment and environment.

1.11.1 The application of appropriate in-use concentrations of chemical disinfectant (such as generic categories as Phenylphenols or Iodophors) to body surfaces and orifices, instruments, preparation room, floors, walls, and equipment surfaces, and general sanitation of public visitation areas (as applicable) will help prevent the transmission of actual and potential pathogens to personnel.

1.11.2 Also recommended is the wearing of eye protection, protective, surgical-type, oral-nasal mask designed to prevent the inhalation of infectious particles originating from the surface, orifices, and cavities of human remains.

1.12. Preparation of DD Form 2063, Record of Preparation and Disposition of Remains. The contractor shall do the following:

1.12.1. Complete DD Form 2063, legibly, accurately, and to the extent possible for each remains handled under the BPA(s).

1.12.2. Indicate on DD Form 2063, in item 12, "Remarks of Preparing Embalmer," the index of embalming chemicals used in processing/reprocessing remains.

1.12.3. Give the completed Preparation Room History (DD Form 2063) to the QA personnel at the time of the final inspection of the remains, casket, and shipping case.

1.13. Facilities, Vehicles, and Personnel.

1.13.1. Preparation Room Requirements. The minimum requirements for the preparation room shall include, but not be limited to the following:

1.13.1.1. The room should be at least 144 square feet (Figure B.2.) This size room will accommodate the minimum basic equipment and allow enough work area to perform the complete preparation of a remains including dressing and casketing.

1.13.1.2. The room shall at least contain standard commercial embalming table (with attachments), a service sink with hot and cold water, instrument sterilizer, hydro aspirator and electric aspirator, a pressure embalming machine, cupboard space for supplies, appropriate waste receptacles, and a utility table.

1.13..1.3. There shall be sufficient operating instruments, such as hemostats, dressing forceps, surgical knives, curved or double curved post-mortem needle, small and large trocars, arterial tube sets, drainage tube sets with probe points, double injection sets with tubes and tubing, metal slip-hub-type "Y's" and assorted surgical needles, and any other appropriate instruments.

1.13.1.4. There shall be on hand standard commercial embalming chemicals that are recognized and accepted by the funeral service industry. The chemicals shall include arterial and cavity injection chemicals, special purpose injection chemicals, preservative gel preparations, sanitizing, drying and preservative powdered preparations. The contractor should also have on hand: cotton, surgical gloves, embalmer's gowns or smocks, white sheets, cosmetic material and applicators, restorative art materials and instruments, post-mortem and surgical threads.

1.13.1.5. The room shall have an adequate air handling system that reduces aldehyde or aldehyde derivative vapors (during the preparation of remains) to 5.0 p.p.m. or less.

1.13.1.6. The room and all contents shall be clean, orderly, and present a clinically fresh appearance and be free of all extraneous items, such as case lots of embalming chemicals; flower stands, church truck, bier, chairs, the "Prie-Dieu" ensemble (candle sticks, mortuary lamps, background drapes, prayer roll, etc.) and cemetery equipment. Walls, ceiling, and floor must present an appearance as being well maintained and free of cracks, stains, and paint deficiencies.

1.13.1.7. Larger size preparation rooms may contain more like items and the adequacy of the room shall be evaluated on the fact that necessary square footage is present for each item to obtain the standard established in Figure B.3.

1.13.2. Storage Room. Many funeral establishments do not have a special area for storage of remains.

Therefore, accepted areas for holding remains is the preparation room or reposing room.

1.13.2.1. In instances where the funeral establishment has no reposing room, the preparation room may be used for holding remains. Under these conditions the room should be at least 224 square feet. This will allow for the storage of one remains and permit the preparation of another remains at the same time.

1.13.2.2. If the funeral establishment uses a reposing room rather than the preparation room for storing or holding remains, the room should be at least 144 square feet. This should accommodate at least two casketed remains awaiting transportation or disposition.

1.13.3. Hearse. The funeral establishment shall have a suitable funeral coach (hearse) for delivery of remains. In addition, the contractor may also have an ambulance or service car that can be used for removal of remains, this does not preclude the use of the funeral coach for removal of remains. The vehicle(s) shall be in good mechanical condition and appearance.

1.13.4. Chapel. There shall be a chapel identifiable as a separate unit (commercial-type folding door acceptable). The furniture and furnishings shall present an appearance of cleanliness and be free from signs of wear and tear. The walls, ceiling and floor shall present an appearance of being well-maintained and free of cracks, peeling, stains, need of paint, etc.

1.13.5. Reposing Room. When the establishment has a reposing room(s) identifiable as a separate unit(s) (commercial-type folding door acceptable), the furniture and furnishings shall present an appearance of cleanliness and be free from signs of wear and tear. The walls, ceiling, and floor shall present an appearance of being well-maintained and free of cracks, peeling, stains, wear, need of paint, etc.

1.13.6. Office. The office shall be adequately equipped and well maintained. The furniture and furnishings shall present an appearance of cleanliness and be free from signs of wear and tear. The walls, ceiling and floor shall present an appearance of being well-maintained and free of cracks, peeling, stains, wear, need of paint, etc.

1.13.7. Licensed Staff. The funeral establishment and manager and/or owner must be licensed and in good standing as required by State laws.

1.13.8. Competent Staff. The inspection group must determine that the funeral establishment has a competent staff to furnish the highest quality of professional services. (There shall be at least one licensed embalmer on duty or at least on call on a 24-hour-a-day basis.)

1.13.9. External Appearance. External appearance of the funeral establishment and surrounding environment.

1.13.9.1. The outside of the building, regardless of structural materials, and exterior finish shall present an appearance of being well maintained.

1.13.9.2. Adequate parking shall be available and present an appearance of being well maintained.

1.13.9.3. The grounds and landscaping shall give the appearance of being well maintained.

1.13.9.4. The surrounding area shall give the appearance of cleanliness, being well maintained, and shall also be comparable to the surrounding areas of the majority of funeral homes in the locale.

1.13.10. Transfer Cases. Transfer case(s), head-blocks, and body bags when supplied shall be cleaned and sanitized by the Contractor prior to return. The Contractor will return the transfer case and all other apparatus when supplied, to the Mortuary Officer as soon as possible for return shipment to place of origin.

1.14. Pre-award Survey for Mortuary Services. The guidelines in Appendix B have been developed to aid the preaward survey team in performing its inspection/evaluation of the potential contractor’s facilities, equipment and motor vehicles. They will be used to determine that the contractor meets the minimum requirements of the government. In addition, the attached Funeral Home Facilities Inspection

Checklist Format (Figure B.1) shall be completed.

2. Quality Control. The contractor shall establish a quality control plan to assure the requirements of the BPA(s) are provided as specified in the PWS. One copy of the Contractor's Quality Control Plan shall be provided to the Contracting Officer or designate prior to contractor(s) being considered to be holder (s) of established BPA(s); moreover, provide any updated copy of the plan, if and when changes occur. The plan shall include, but not be limited to, the following:

2.1. The Government may inspect the contractor’s work and facilities at any time to ensure requirements of this contract are being met. The Government will also accept customer complaints from the service users to determin the quality of the contractor’s work.

2.2. The Contracting Officer shall be consulted in the vent that a deficiciency is identified. The

Contracting Officer, and only the Contracting Officer, shall advise as to what corrective actions will be taken.

2.3. A file of all inspections conducted and corrective actions taken by the contractor will be made available to the Government during the term of the BPA(s).

2.4. Performance Evaluation Meetings. The manager or owner shall meet with the QA personnel and

Contracting Officer or designate as requested during the first months that the BPA(s) is established.

2.4. Meetings shall be as often as necessary thereafter as determined by the Contracting Officer.

2.4. The written minutes of these meetings shall be signed by the contractor or his or her manager, Contracting Officer, and QA personnel. Should the contractor not concur with the minutes, the contractor shall state in writing to the Contracting Officer any areas wherein the contractor does not concur.

3. Government Furnished Items. The Government shall provide the following:

3.1. Necessary clothing for remains that can be dressed.

4. Contractor Furnished Items. In addition to items specified in 1. Description of Services, the contractor shall furnish the following:

4.1. Caskets. Specifications are provided in 5.1. and 5.2.

4.1.1. The casket furnished by the contractor for each remains shall be inspected. Although the contractor shall certify that the casket meets the specification, the QA personnel shall inspect the casket by observation.

4.1.1.1 In the event a casket is found to be structurally defective at the final destination, the Air Force shall obtain a replacement casket at the destination.

4.1.1.2.. HQ AF Mortuary Affairs may, at their discretion, have the defective casket evaluated and tested by Air Force authorities.

4.1.1.3. HQ AF Mortuary Affairs shall notify the Contracting Officer through the QA personnel of the noncompliance and recommend action is taken against the contractor. Additionally, the contractor shall be liable for the cost incurred by the Air Force at the final destination.

4.1.1.4. Casket: The contractor is required to obtain and maintain an inventory of caskets equal to or better than those listed below. (a) Three (3) military specification hardwood caskets, Manufacturer:

Batesville Casket Company, Item #4AD - Arlington (See TE 4) and (b) Three (3) military specification metal caskets, Manufacturer: Batesville Casket Company, Item, #A21 - Platinum (See TE 2).

(See TE 6).

4.2. Shipping Containers. Requirements are provided in 5.3. The shipping container furnished by the contractor for each remains shall be inspected. The QA personnel shall inspect the shipping container to ensure serviceability.

4.3. Urns. Specifications are provided in paragraphs 5.4. and 5.5.

4.3.4 Cremation Urn: The contractor is required to obtain and maintain an inventory of urns equal to or better than those listed below: (a) Two (2) standard size military specification hardwood urns for each branch of service -- USAF, USA, USMC, USN, and USCG, Manufacturer: Mabrey Products, Item #S-

500 with emblems for each service listed above, Virginia Woodcrafters, Item #TR-132 with emblems for each service listed above, Church and Chapel Metal Arts, Inc, Item #CC451, Walnut with emblems for each service listed above, or Monarch Millcraft, "The Memorial Urn with emblems for each service listed above (See TE 5) and (b) Two (2) standard size military specification solid bronze urns, Manufacturer:

Oregon Brass Works, Item #"V-1" with emblems for each service listed above, Matthews International

Corporation, Item #1309, "Patrician" with emblems for each service listed above, or Meierjohan-Wengler, Inc, Item #375MP with emblems for each service listed above.

4.3.1. The urn furnished by the contractor for each remains shall be inspected. Although the contractor shall certify that the urn meets specifications, the QA personnel shall inspect the urn by observation according to the…