FA5000-16-R-0025 _Attachment_1_-_PWS.pdf

Performance Work Statement

(PWS)

for

673d Force Support Squadron

Group Exercise Instructor at

Joint Base Elmendorf-Richardson, Alaska

23 May 2016

FA5000-16-R-0025, Aerobics Instructors Attachment 1, PWS

1. SCOPE OF WORK.

1.1. Contractor shall conduct and administer all aspects of group exercise classes as a portion of the Fitness Center’s Core Fitness Programs held at JBER-E Base Fitness Center (Bldg 9510) and JBER-R Buckner Fitness Center (Bldg 690), Joint Base Elmendorf Richardson, AK. These classes shall support the AF Fitness Program, the Army Physical Readiness Training Program and the Fitness Improvement Programs (FIP).

2. REQUIREMENTS.

2.1. Program shall consist of group exercise classes that will include a variety of cardiovascular and strength conditioning classes not limited to: Turbokick, Zumba, TRX, water aerobics, yoga and indoor cycling.

2.1.1. A minimum of two (2) target heart rate checks will be performed during each class, as well as a cool down period at the conclusion of each class.

2.2. The type (indoor cycling, TRX, etc.), quantity (how many classes per week/day), location (Buckner or Elmendorf Fitness Center) and time frame (0600, 1800, etc.) for classes shall be determined by the government based on the needs of the fitness center.

2.2.1. The class schedule shall be coordinated with the Fitness Center Managers (FCM) and the contractor.

2.2.2. The Contractor shall update a master program schedule quarterly. This schedule will set class type, day, time, and location for each upcoming quarter. Quarter 1 (Oct – Dec), Quarter 2 (Jan – Mar), Quarter 3 (April

– June), Quarter 4 (July – Sept).

2.2.2.1. Changes to the master program schedule prior to the next scheduled quarterly update must be agreed to by the contractor and the Fitness Center manager.

2.2.2.2. The format of the master program schedule shall be determined by the Fitness Center Manger.

2.2.2.3. Contractor shall be notified 30 days in advance of any changes to the class schedule.

2.2.2.4. The Fitness Center Manager and the contractor may make mutually agreed to changes in under 30 days.

2.2.2.5. The contractor shall submit the master program schedule at least 15 days prior to the start of the upcoming quarter.

2.2.2.5.1. The government cannot guarantee that marketing

materials will be provided prior to the start of the schedule if it is submitted within the 15 day window.

2.2.2.5.2. A late calendar shall result in a cancelation of all schedule changes from previous quarters and re-performance of all canceled classes as a result of the delayed calendar submission until the new schedule can be appropriately marketed.

2.2.3. A monthly detailed calendar shall be provided by the fitness center that includes the instructors name for the class type, day, time, and location.

This monthly calendar is developed from the master program schedule provided by the contractor.

2.2.3.1. The instructor assigned to each scheduled class may be updated monthly.

2.3. The Fitness Center will be closed on New Year’s Day, 4th of July, Thanksgiving, and Christmas. No classes shall be offered.

2.4. The following schedule will be used for all Federal Holidays (not mentioned in 2.3), Down, Training or Family Days.

2.4.1. At least two classes shall be provided at each facility. The class schedule shall be coordinated with the Fitness Center Managers and the contractor.

2.5. The contractor does not have to provide instructors on other days as identified by the Fitness Center due to closure or special circumstances when notification to the contractor is given at least 8 hours in advance.

2.5.1. These classes will be made-up at a future date.

2.6. Complaints and requests are to be addressed through the Fitness Center Manager.

2.7. The contractor must notify the fitness center in advance by calling the front desk at 907-552-5353 when an instructor cannot make it.

2.7.1. The contractor shall find a substitute instructor when an instructor cannot make it.

2.7.2. For every instance an instructor arrives late, without contacting the fitness center, and within 15 minutes of class start time, will result in the remainder of the class being performed.

2.7.3. For every instance an instructor arrives late,and 5 minutes after the scheduled class start time, will result in the remainder of the class being performed and a re-performance of this class at a future date.

2.7.4. If the contractor notifies the Fitness Center of the tardiness and arrives within 5 minutes of the class start time the contractor will still be paid and the class will not be re-performed.

2.7.5. If the contractor notifies the Fitness Center of the tardiness and arrives 5 minutes after the scheduled start of the class the contractor will instruct the remainder of the class at no charge to the government, this class will require re-performance and will be compensated when the re-performance occurs.

3. PERSONNEL.

3.1. The contractor shall provide a Group Exercise Contract Manager (GECM) that will possess and maintain at a minimum a primary instructor certification by an AF recognized organization (for current approved organizations see Attachment 1), and has at least three (3) years teaching experience.

3.1.1. The GECM must be able to personally mentor new instructors in safety guidelines and methods of instruction.

3.1.2. The contractor shall designate in writing to the FCM, the names and telephone numbers of the GECM and an alternate (when the GECM is not available).

3.2. The contractor’s instructors will possess and maintain at a minimum a primary instructor certification by an AF recognized organization (for current approved organizations see Attachment 1).

3.2.1. Instructors found without a current certification will be removed from scheduled classes and not be scheduled for future classes until the certification has been renewed.

3.2.2. After a non-current instructor is identified the contractor shall remove the instructor from the schedule and ensure that instructor does not teach a class until the certification is renewed.

3.2.3. Should the non-current instructor teach another class after being identified and prior to re-certification, that instructor shall be banned from teaching classes for one (1) year.

3.3. Instructors must obtain the additional necessary specialized training/certifications for step and kickboxing fitness classes.

3.3.1. Instructors found without a current certification will be removed from scheduled classes and not be scheduled for future classes until the certification has been renewed.

3.3.2. After a non-current instructor is identified the contractor shall remove the instructor from the schedule and ensure that instructor does not teach a class until the certification is renewed.

3.3.3. Should the non-current instructor teach another class after being identified and prior to re-certification, that instructor shall be banned from teaching classes for one (1) year.

3.4. All instructors (including substitutes) must maintain current First Aid and either the American Heart Association’s Basic Life Support/Automated External Defibrillator (BLS/AED) or the Red Cross’s Cardiopulmonary Resuscitation/Automated External Defibrillator (CPR/AED) certification.

3.4.1. Instructors found without a current certification will be removed from scheduled classes and not be scheduled for future classes until the certification has been renewed.

3.4.2. After a non-current instructor is identified the contractor shall remove the instructor from the schedule and ensure that instructor does not teach a class until the certification is renewed.

3.4.3. Should the non-current instructor teach another class after being identified and prior to re-certification, that instructor shall be banned from teaching classes for one (1) year.

3.5. The contractor is reminded that off-duty, active military personnel hired may be subject to permanent change of station (PCS), change in duty hours, recall and deployments. Their absence does not constitute a valid excuse for non-performance under this agreement.

3.6. The contractor shall be financially responsible for any damage caused to Fitness Center equipment while it is under their control (i.e. broken keys/locks, stereo equipment, microphone/headset, etc.) to include the repair/replace, maintenance, shipping and handling of damaged equipment.

3.7. Contractor personnel must present a neat appearance and be easily recognizable while in the Fitness Center, which should be accomplished by wearing distinctive uniform upper garment.

4. GROUP EXERCISE CONTRACT MANGER SPECIFIC DUTIES.

4.1. Shall provide the Fitness Center Manager with an electronic list of instructors (including substitutes), telephone numbers, and certifications within thirty (30) days after award of contract, and keep it current.

4.2. Shall provide the Fitness Center Manager with electronic copies of all current certification documentation for all contract personnel who may instruct classes including him/herself. As a minimum, the individuals must be certified by a nationally accredited organization stated in paragraph 3.3.

4.2.1. All certifications must be valid prior to employment, and electronic copies presented to the fitness center before providing instruction.

4.2.2. If a certification expires on any instructor, that instructor will no longer be scheduled until the certification is renewed.

4.3. GECM or representative shall meet with the Fitness Center Manager monthly to discuss the class schedule and issues as they arise.

4.4. Shall provide a quarterly master program schedule depicting the class type, the location, day of the week and the time. This schedule must be submitted to the Fitness Center Manager at least fifteen (15) days prior to the start of the new quarter.

4.4.1. Shall provide a monthly detailed calendar depicting the instructor name, the class type, the location, day of the week and the time. This schedule must be submitted to the Fitness Center Manager at least ten (10) days prior to the start of the month.

4.5. The GECM shall provide within 30 days of the contract award a written description of all class types offered at each fitness center.

4.5.1. The GECM shall update the class description document whenever new class types are added or removed from the schedule.

4.6. Shall be responsible for interviewing prospective instructors and verify certifications are valid and current.

4.7. Shall limit the number of classes taught by one instructor to no more than two classes per day.

4.8. Shall train instructors on proper usage of stereo equipment prior to equipment being used.

4.9. Shall ensure each instructor incorporates a warm up, proper exercise techniques, and post workout stretching. A minimum of two (2) target heart rate checks will be performed during each class, as well as a cool down period to conclude the cardio segment of each class.

4.10. GECM shall conduct a monthly meeting with all instructors to keep them informed of facility/base policy changes or any other information needed to ensure a quality program.

4.11. GECM shall ensure an instructor is present for scheduled classes. If a scheduled instructor cannot make a scheduled class, the GECM must provide a qualified substitute to teach the same style of class as scheduled (ex. Yoga flow Vinyasa yoga).

4.12. GECM shall ensure instructors notify on-duty fitness center staff of any injuries or accidents associated with group exercise patrons. Should ambulatory services be needed, the fitness center shall notify the proper agency for assistance. The instructor is required to assist the fitness center staff in the completion of an accident report after the conclusion of the incident.

4.13. GECM shall contact the Contracting Officer to obtain the necessary information required to request issuance of a base pass to gain entry onto the base during contract period of performance.

5. INSTRUCTORS SPECIFIC DUTIES.

5.1. Instructor shall arrive 10-15 minutes prior to the scheduled class start time in order to sign out keys, headset and equipment for each class.

5.1.1. Instructor shall notify on-duty fitness center staff if they are going to be late for class.

5.1.2. If an instructor arrives late more than 3 times to a class within a given month, the governemnt will request the instructor be replaced and the schedule to be modified.

5.2. Instructor shall use stereo equipment provided in each room and ensure all equipment is in good working order before and after use.

5.2.1. Instructors must provide their own music, and must not contain any profanity or vulgar language.

5.3. Instructor shall ensure the exercise area is clean after the class and keys are returned to the front desk.

5.4. Shall ensure each instructor incorporates a warm up, proper exercise techniques, and post workout stretching. A minimum of two (2) target heart rate checks will be performed during each class, as well as a cool down period to conclude the cardio segment of each class.

5.5. Instructors may report any equipment malfunction or problems with the class to the fitness center staff immediately but must report any malfunctions following the conclusion of the class.

5.6. Instructors shall notify on-duty fitness center staff of any injuries or accidents associated with group exercise patrons. Should ambulatory services be needed, the fitness center shall notify the proper agency for assistance. The instructor is required to assist the fitness center staff in the completion of an accident report after the conclusion of the incident.

5.7. Instructors shall record an accurate head count for each class performed using attendance forms provided by the Fitness Center.

5.8. Instructors shall provide specialized instruction for students demonstrating a need for exercise progression and regression, as well as utilize a beginning, intermediate, advanced technique building format.

6. COMMON USE GOVERNMENT PROPERTY.

6.1. The Government shall provide, without cost to the contractor, the utilities necessary to accomplish the tasks specified in the Performance Work Statement, including electric, fire protection, and 911 services.

6.2. The Government shall provide designated areas suitable for a variety of group exercise class types.

6.2.1. The Government shall provide dedicated indoor cycling studios.

6.3. The Government shall provide common use equipment that is reserved for contractor use only during class time. Including steps, mats, weights, bands, balls, spinning cycles and a sound system.

6.4. The Government may provide additional equipment as requested by the contractor to provide class types that the Fitness Center currently cannot support it.

7. GOVERNMENT RESPONSIBILITES.

7.1. The Fitness Center Manager or representative shall train the contractor and/or GECM on proper usage of stereo equipment.

7.2. The Government may monitor the quality of instruction provided by all instructors.

7.3. The Government shall ensure instructors are eligible to participate under this performance work statement.

7.4. The Fitness Center Manager may cancel or add group exercise classes due to mission requirements, insufficient class attendance or substandard contractor performance.

7.4.1. The Fitness Center Manager will provide the contractor at least eight (8) hours notice prior to cancellation.

7.5. The Government shall provide marketing materials to Fitness Center customers that denote class location, time, instructor name, and class type.

7.5.1. The Government shall provide class descriptions to Fitness Center customers.

8. INVOICES AND PAYMENTS.

8.1. Contractor shall invoice in Wide Area Workflow (WAWF) on a monthly basis.

8.2. Contractor shall only be paid for classes taught.

8.2.1. Attendance forms are used to verify a class is instructed, the contractor will not be compensated for that classes that do not have an attendance form.

8.3. Should the contractor fail to supply a substitute instructor resulting in a canceled class the following shall occur:

8.3.1. Contractor shall not be compensated for the canceled class.

8.3.2. Contractor shall re-perform all canceled classes in future months as scheduled with the Fitness Center Manager.

8.3.3. Contractor shall be compensated for up to four re-performed classes (per month) 2 for each facility.

8.3.4. Contractor shall not be compensated for the re-performance of classes above the 4 per month performance threshold.

8.4. Should the contractor fail to submit the master program schedule on time the following shall occur:

8.4.1. Late master program schedules will result in the cancellation of all schedule changes from previous quarters and re-performance of all canceled classes as a result of the delayed calendar submission until the new schedule can be appropriately marketed.

8.4.2. The contractor shall not be compensated for the canceled classes.

8.4.3. The contractor shall be compensated for re-performed canceled classes due to delayed schedule submission.

8.5. Should the contractor fail to ensure that instructors maintain a valid and current certifications the following shall occur:

8.5.1. Classes taught by instructors without a current certification will not be compensated.

8.5.2. FContractor must re-perform all classes taught by non-current instructors at no cost to the government.

8.6. To ensure the timeliness of service the contractor shall be compensated according to the following:

8.6.1. For every instance of an instructor arriving late, without contacting the fitness center, and within 5 minutes of class start time, will result in the remainder of the class being performed at no charge to the government.

8.6.2. For every instance of an instructor arriving late, without contacting the fitness center, 5 minutes after the scheduled class start time, will result in the remainder of the class being performed at no charge to the government and a re-performance of this class completed at no charge to the government.

8.6.3. For the first 3 occurrences where the contractor notifies the Fitness

Center of the tardiness and arrives within 5 minutes of the class start time the contractor will still be paid and the class will not be re-performed.

8.6.4. If the contractor notifies the Fitness Center of the tardiness and arrives 5 minutes after the scheduled start of the class the contractor will instruct the remainder of the class at no charge to the government, this class will require re-performance and will be compensated when the re-performance occurs.

Attachment 1 Organizations & Certifications

Group exercise instructors must have and maintain a primary instructor certification from an organization listed in below. Instructors must obtain the additional necessary specialty certifications for step and cardio kickboxing classes; these may be received from organizations other than their primary certification. Yoga, group cycling, and water exercise instructors may have a specialty certification without a primary group exercise certification if yoga, group cycling, or water exercise is the only class they teach.

Contract Personal Trainers/Group Exercise Instructors

Specialty certifications (i.e., yoga, group cycling, water exercise, etc.) are not governed by this list.

AAAI/ISMA (American Aerobic Association International/International

Sports Medicine Association) http://www.aaai-ismafitness.com/ Personal Fitness Trainer Certification Primary Aerobic Instructor Certification

AAPTE (Academy of Applied Personal Training Education) http://www.aapte.org/ Certified Personal Fitness Trainer

ACE (American Council on Exercise) http://www.acefitness.org/

Personal Trainer Advanced Health and Fitness Specialist Group Fitness Instructor Health Coach Certification

ACSM (American College of Sports Medicine) http://www.acsm.org/

Health/Fitness Instructor Certified Personal Trainer Registered Clinical Exercise Physiologist Exercise Specialist

AFAA (Aerobics and Fitness Association of America) http://www.afaa.com/

Primary Group Exercise Certification

AFPA (American Fitness Professionals and Associates) http://www.afpafitness.com/ Personal Trainer Certification Group Fitness Instructor Certification

CI (The Cooper Institute) http://www.cooperinst.org/

Military Exercise Leader Group Exercise Leadership

IART (International Association of Resistance Trainers) http://www.exercisecertification.com/

IPTA (International Personal Trainer Academy) http://iptafitness.com/

ISFTA (International Sports & Fitness Trainers Association) http://isfta.com/ Personal Fitness Trainer Certification Group Fitness Instructor Certification

ISSA (International Sports Sciences Association) https://www.issaonline.com/ Personal Trainer Certification

NAFC (National Association for Fitness Certification) http://www.body-basics.com/

Group Fitness Instructor Certification

NAFTA (National Aerobics & Fitness Trainers Association) http://www.nafta1.com/

Primary Group Instructor Certification

NASM (National Academy of Sports Medicine) http://nasm.org/ Certified Personal Trainer

NCBTMB (National Certification Board for Therapeutic Massage and Bodywork) http://www.ncbtmb.org/ Board Certification

NCCPT (National Council for Certified Personal Trainers) http://www.nccpt.com/

Personal Trainer Certification

NCSF (National Council on Strength and Fitness) http://ncsf.org/ National Certified Personal Trainer

NESTA (National Exercise and Sports Trainers Association) http://www.nestacertified.com/

Certified Personal Fitness Trainer

NETA (National Exercise Trainers Association) http://www.netafit.org/

Certified Group Exercise Instructor

NFPT (National Federation of Professional Trainers) http://www.nfpt.com/

NSCA (National Strength and Conditioning Association) http://www.nsca-cc.org/

Certified Strength and Conditioning Specialist

PFIT (Professional Fitness Instructor Training) http://www.pfit.org/

Certified Group Fitness Instructor

PMA (Pilates Method Alliance) http://www.pilatesmethodalliance.org/ PMA Certified Pilates Teacher

USCI (US Career Institute) http://www.uscareerinstitute.com/fitness.asp Personal Fitness Trainer & Nutritional Specialist

WITS (World Instructor Training Schools) http://www.witseducation.com/

Personal Trainer Certification Group Exercise Certification

YMCA http://www.ymca.net/

Group Exercise Certification

Organizations NOT Accepted

ASFA (American Sport and Fitness Association) http://www.americansportandfitness.com

FITOUR http://www.fitour.com