FBO_20150116GroundsPWS_DRAFT.doc

PERFORMANCE WORK STATEMENT

FOR

GROUNDS MAINTENANCE SERVICES

Joint Base Elmendorf-Richardson 16 Jan 2015

GROUNDS MAINTENANCE PWS

TABLE OF CONTENTS

1. DESCRIPTION OF SERVICES

1.1. MAINTAIN IMPROVED GROUNDS

1.1.1. MOW

1.1.2. EDGE

1.1.3. TRIM

1.1.4. IRRIGATION

1.1.5. REMOVE DEBRIS/POLICE GROUNDS

1.1.6. LEAF REMOVAL

1.1.7. FERTILIZATION

1.1.8. PEST CONTROL

1.1.9. LAWN RENOVATION

1.1.10. PRUNE SHRUBS, HEDGES AND OTHER PLANTS

1.2. MAINTAIN SEMI-IMPROVED GROUNDS

1.2.1 MOW

1.2.2 TRIM

1.2.3. AIRFIELD COORDINATION

1.3. Maintain Unimproved grounds

1.4. Maintain VEGETATIVE, INERT Beds and Related Areas

1.4.1. Vegetation/Brush Cutting

1.5. Maintain surface drainage ditches

1.5.1 Inspection and Clearing

1.5.2. Culverts

1.6. PERFORM SNOW/ICE REMOVAL

1.6.1. Basic Services

1.6.1.1. SNOW REMOVAL

1.6.1.7. SPECIAL AREAS AND CONSIDERATIONS

1.6.2. ICE CONTROL

1.7. SPECIAL REQUIREMENTS

1.7.1. TREES

1.7.2. EMERGENCY AND SPECIAL EVENT SERVICES

1.7.3. XERISCAPING AND URBAN FOREST SERVICES

1.7.4. SPECIAL CUTS

1.7.5. PLANTING TREES, SHRUBS AND VEGETATIVE BEDS

2. services SUMMARY

2.1. QUALITY CONTROL

2.2. QUALITY ASSURANCE

2.3. PERFORMANCE ASSESSMENT

2.4. PERIODIC PROGRESS MEETINGS

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. FACILITIES

3.1.1. GOVERNMENT-FURNISHED FACILITIES/REAL PROPERTY

3.1.2. GOVERNMENT FURNISHED COMMUNICATION RADIOS

3.1.3. AUTOMATED DATA PROCESSING EQUIPMENT

3.2. UTILITIES

3.3. MATERIALS

3.4. SECURITY, FIRE, & MEDICAL SERVICES

3.5. Telephone

3.6. SOLID WASTE COLLECTION & DISPOSAL

3.7 INSTALLATION OF FIXTURES

3.8 KEYS

3.9. INSPECTIONS

4. GENERAL INFORMATION

4.1. RECOGNIZED HOLIDAYS

4.1.1. HOURS OF OPERATION

4.1.2. sPECIAL eVENTS

4.1.3. pLACE OF pERFORMANCE

4.2. CONTRACT EMPLOYEE

4.2.1. CONTRACT MANAGER (CM)

4.2.2. CONTRACTOR EMPLOYEES

4.2.3. ALCOHOL/DRUG USE/SMOKING

4.2.4. CONTRACTOR IDENTIFICATION

4.2.5. APPEARANCE

4.2.6. CERTIFICATIONS

4.2.7. CONTRACTOR QUALIFICATIONS

4.2.8. EMPLOYEE TRAINING

4.2.9. ENGLISH LANGUAGE

4.2.10. PERFORMANCE FLEXIBILITY

4.2.11. RETAINABILITY

4.2.12 PRIVATELY OWNED VEHICLES

4.2.13. SAFETY EQUIPMENT

4.2.14. SAFETY THREATS

4.2.15. SUBSTANCE ABUSE TESTING

4.3. USE OF GOVERNMENT EMPLOYEES

4.3.1. CONFLICT OF INTEREST

4.3.2. EMPLOYMENT OF SPOUSES/DEPENDENTS

4.3.3. OFF-DUTY MILITARY PERSONNEL

4.3.4. ORGANIZATIONAL CONFLICT OF INTEREST (OCI)

4.4. SECURITY REQUIREMENTS

4.4.1. COMMON ACCESS CARD (CAC)

4.4.2. CONTRACTOR ACCESS TO AIR FORCE INSTALLATIONS

4.5 COMPUTER SECURITY (COMPUSEC)

4.5.1. LOCAL AREA NETWORK (LAN)

4.5.2. REQUIRED TRAINING

4.5.3. PHYSICAL SECURITY

4.5.4. MANPOWER REPORTING

4.6 KEY CONTROL

4.6.1. PROCEDURES

4.6.2. LOST/DUPLICATED KEYS

4.6.3. AUTHORIZED USE

4.6.4. LOCK COMBINATIONS

4.7 CONTINUATION OF ESSENTIAL DOD CONTRACTOR SERVICES DURING

CRISIS

4.7.2. GOVERNMENT PERSONNEL

4.7.3. CONTIGENCY PLAN

4.7.4. LABOR DISRUPTIONS

4.8 QUALITY ASSURANCE

4.8.1. QUALITY ASSURANCE

4.8.2. QUALITY CONTROL PLAN (QCP)

4.8.3. PERFORMANCE MANAGEMENT

4.8.4. COMMUNICATION AND RESOLVING CONFLICT

4.8.5. CUSTOMER FEEDBACK

4.8.6. INSPECTION SYSTEM

4.8.7. MULTIFUNCTION TEAM (MFT)

4.8.8. CONTRACT DISCREPANCIES

4.8.9. CONSERVATION OF UTILITIES

4.9 CONTRACTOR FURNISHED PROPERTY AND SERVICES

4.9.1. CONTRACTOR FURNISHED PROPERTY AND SERVICES

4.9.2. CONTRACTOR FURNISHED PROPERTY LISTING

4.9.3. PROPERTY CONDITION AND CONTRACT PERFORMANCE

4.9.4. REMOVAL OF CONTRACTOR-FURNISHED PROPERTY

4.9.5. APPLICABLE DOCUMENTS

4.9.6. ACQUIRING SUPPLIES AND MATERIALS

4.9.7. DATA RIGHTS

4.9.8. ENVIRONMENTAL PROTECTION

4.9.9. PERMITS

4.9.10 RIGHT TO INSPECT

4.9.11 NON-COMPLIANCE

4.9.12. SPILL RESPONSE

4.9.13. AUDIT

4.9.14. FAILURE TO INSIST ON COMPLIANCE

4.9.15 FIRE PREVENTION

4.9.16. FREEDOM OF INFORMATION ACT (FOIA)

4.9.17 FOR OFFICIAL USE ONLY (FOUO)

4.9.18. HAZARDOUS MATERIALS

4.9.19. NOTIFICATION OF DEBARMENT/SUSPENSION STATUS

4.9.20. OFFICIAL CORRESPONDENCE

4.9.21. PAST PERFORMANCE INFORMATION (PPI) / CONTRACTOR

PERFORMANCE ASSESSMENT REPORT (CPARS)

4.9.22. POST AWARD CONFERENCE

4.9.23. PRIVACY ACT

4.9.24. RECORDS

4.9.25. SAFETY CONCERNS

4.9.26. SECTION 508 COMPLIANCE

4.9.27. WARRANTIES

4.9.28. WARRANTIES ON CONTRACTOR ACQUIRED PROPERTY (CAP)

4.9.29. WEAPONS, FIREARMS, AND AMMUNITION

4.9.30. INSURANCE

4.15. CHANGES IN SCOPE OF WORK

APPENDIX A – GROUNDS DESCRIPTION/WORKLOAD ESTIMATES

APPENDIX B –AREA MAPS OR SITE PLANS

APPENDIX C - DATA REQUIREMENTS

APPENDIX D – DEFINITIONS

APPENDIX E - GOVERNMENT FURNISHED PROPERTY AND SERVICES

APPENDIX F - Applicable Publications and forms

1. DESCRIPTION OF SERVICES

The contractor shall provide non-personal services, to include all personnel, equipment, tools, supervision, and other items and services necessary to ensure that grounds maintenance is performed at Joint Base Elmendorf-Richardson (JBER) in a manner that will promote the growth of healthy grass, trees, shrubs, and plants and present a clean, neat, and professional appearance and that snow removal and ice control is conducted in a way that enhances safe and efficient vehicular and pedestrian traffic on roads (paved and unpaved), parking, storage, work areas, and sidewalks. The contractor’s performance will be based on the Contracting Officer’s (CO) evaluation and Contracting Officer’s designated Representative (COR) (Quality Assurance Personnel) and of the results required by the Service Summary (SS) and not the frequency or method of performance. It is at the contractor’s discretion to determine the levels of frequencies to attain the level of service at the best value. The evaluation of results will be based on COR performance assessment, tenant satisfaction, and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. The contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.

1.1. MAINTAIN IMPROVED GROUNDS

Improved grounds are identified in Appendix A and B.

1.1.1. Mow. Mow. The contractor shall mow all improved grounds to look well-manicured, with a neat and professional appearance at all times. Maintain grass height between 2 and 4 inches uniform in appearance, free of skips, gaps, rutting, or scalping. The contractor shall be required to pick up debris, natural and manmade, prior to mowing any area. The contractor shall remove or mulch grass clippings when visible after mowing, before leaving work area.

1.1.2. Edge. The contractor shall edge sidewalks, driveways, street edges, curbs, and other hard surfaced areas located within the improved grounds so that grass height matches surrounding area grasses. Edging shall include removal of vegetation from expansion joints and cracks in sidewalks, driveways, curbs and other hard surfaces. Grass, vegetation and weeds shall be cut back no more than ½-inch from the surface edged, maintaining an even contour with the edged surface, uniform in appearance and free of scalping, rutting, and uneven or rough cutting.

1.1.3. Trim. The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds. Trimming height shall match surrounding area grass height. All areas shall be trimmed concurrent with mowing. The contractor shall remove or mulch grass clippings when visible after trimming, before leaving work area.

1.1.4. Irrigation [RESERVED]

1.1.4.1. Operation of irrigation systems. [RESERVED]

1.1.4.2. Maintenance of irrigation systems. [RESERVED]

1.1.5. Remove Debris/Police Grounds. Remove Debris/Police Grounds. The contractor shall perform general litter patrol in all areas of improved grounds and additional areas. Remove and dispose of natural debris, (tree limbs, dry brush, rodent habitats, etc.), and man-made debris. The contractor shall police areas to maintain a neat and professional appearance.

1.1.5.1. Dead Animals. [RESERVED]

1.1.6. Leaf Removal. The contractor shall remove leaves in improved grounds to maintain a neat and professional appearance. Leaf removal must be completed by 30 Sept. At other times remove leaves as a part of the litter patrol to maintain a neat and professional appearance.

1.1.7. Fertilization. The contractor shall have a pH adjustment and fertilizer application program. The contractor shall perform a laboratory test of the soil in improved grounds and apply fertilizer and lime using procedures appropriate for the soil conditions found, type of grass, and season. Apply fertilizer and other soil amendments to bring soil condition to that suitable for the vegetation being treated.

1.1.8. Pest Control. [RESERVED]

1.1.9. Lawn Renovation. The contractor shall renovate lawns in improved grounds as identified by the CO or designated representative. This work will be issued via a separate DSW. Renovate deteriorated lawn area to match surrounding areas. Hydroseeding may be required.

1.1.10. Prune Shrubs, Hedges and Other Plants. The contractor shall prune/trim shrubs and other plants to maintain their natural growth characteristics to enhance the beauty and health of the plant. Hedges shall be maintained to their natural mature height and shape. Shrubs, plants, hedges, and ground cover/vines shall be pruned/trimmed 3 inches away from buildings, fences, curbing, sidewalks, and other fixed obstacles. All ground cover and plants shall be kept within the bed borders. All plants around landscape and ground lights shall be pruned/trimmed to allow light usage for its intended purpose. Shrubs and hedges located on street corners, curb easements, etc. shall be pruned/trimmed to keep from obstructing view of oncoming traffic. Areas beneath shrubs and hedges shall be kept free (clean) of all grass, weeds, vegetation, and debris. Volunteer tree growth seedlings shall be removed at no additional cost to the government.

1.2. MAINTAIN SEMI-IMPROVED GROUNDS

Semi-improved grounds are identified in Appendix A and B.

1.2.1. Mow. The contractor shall maintain grass height between 4 and 10 inches in all semi improved grounds areas except in airfield areas designated as Bird Aircraft Strike Hazard (BASH) areas. Maintain grass height between 7 and 14 inches in BASH areas. Maintain a uniform appearance in all areas. Where possible, maintain adjacent areas at or near the same grass heights.

1.2.2. Trim. The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds. Trimming height shall match surrounding area grass height. All areas shall be trimmed concurrent with mowing. The contractor shall mulch or remove grass clippings when visible after trimming, before leaving work area.

1.2.3. Airfield Coordination. [RESERVED]

1.2.3.1. Flight-line Drivers. [RESERVED]

1.2.3.2. Airfield Tower Communications. [RESERVED]

1.2.3.3. Airfield Light Fixtures. [RESERVED]

1.2.4 Vegetation/Brush Cutting. The contractor shall provide scheduled vegetation cutting. The contractor shall ensure that brush is kept at required height according to schedule, and there is no damage to utilities or real or non-real property caused by brush cutting machines.

· Semi-Improved Grounds - The height of brush in the following areas shall not exceed a uniform height of twelve inches, or be cut less than six inches:

· Drop Zones

· Small Arms Ranges

· Exterior Vehicle & Equipment Storage Areas

· Rights-of-Way: The height of brush shall not exceed a uniform height of twelve (12) inches, or be cut less than six (6) inches. Road rights-of-ways to be cut extend twelve (12) feet from the outside edge of the drainage ditch on each side of the roadway. The area to be cut also includes road and railroad intersection sight triangles. Railroad rights-of-ways to be cut extend twelve (12) feet from the outside edge of each rail. The area to be cut also includes road grade crossing sight triangles. Brush shall be removed from roadside and railway drainage ditches by cutting or grading.

· Ammunition Bunkers - The height of brush on these bunkers shall not exceed eight (8) inches nor be cut less than three (3) inches. Brush cutting equipment over 2000 lbs. shall not be used on top of these bunkers.

1.3. MAINTAIN UN-IMPROVED GROUNDS

Un-improved grounds are identified in Appendix A and B. The contractor shall maintain grass and vegetation in un-improved grounds to prevent woody encroachment. The contractor shall mow un-improved grounds once per year to a height not to exceed 14” (except BASH areas).

1.4. MAINTAIN VEGETATIVE BEDS, INERT BEDS AND RELATED AREAS

The contractor shall maintain vegetative beds, inert beds, and related areas to present a neat and professional appearance. This service will be issued as a DSW. Maintenance activities may include but are not limited to fertilizing, watering, weeding, mulching, and repairing or replacing of damaged plants and shrubs. Coordination with utilities shall be necessary for back flow prevention requirements.

1.4.1 Vegetation/Brush Cutting. The contractor shall provide scheduled vegetation cutting. The contractor shall ensure that brush is kept at required height according to schedule, and there is no damage to utilities or real or non-real property caused by brush cutting machines.

Perimeter/Security Fence Areas - The height of brush within twelve (12) feet of either side of security fences shall not exceed eight (8) inches nor be cut less than three (3) inches. Perimeter/Security Fence: The height of brush within the fabric shall be kept at zero growth.

1.5. MAINTAIN SURFACE DRAINAGE DITCHES

1.5.1 Inspection and Clearing. The contractor shall maintain surface drainage ditches to be free of shrubs, trees, silt and trash to prevent erosion and ensure continuous flow of water. Each year between April 15 and June 30 all culverts and drainage ditches shall be inspected for obstructions and proper water flow. Obstructed drainage structures shall be cleaned by July 15, ensuring proper water flow. Each year between September 1 and October 15 culvert end markers shall be repaired or replaced at all culverts. Culvert end markers shall be at least five feet tall from ground level.

1.5.2 Culverts. Storm drainage culverts shall be cleaned according to the contractor provided PM schedule. Culverts shall be clear of obstructions and accumulated silt.

1.6. PERFORM SNOW/ICE REMOVAL (JBER-Richardson Only)

1.6.1. Basic Services. The Contractor shall perform snow removal and ice control operations on transportation surfaces, work areas, and drains. The Contractor shall ensure that Malamute Drop Zone snow removal operations provide for unhindered winter operations. The Contractor shall provide continuous snow removal and ice control operations to include during nights, weekends, and holidays on all areas identified on the Snow Removal and Ice Control Map. If a snow storm continues and roads again become snow covered, the Contractor shall plow until the storm abates.

1.6.1.1. Snow Removal. Snow removal scheduling is determined primarily by the JBER-R Snow Removal Plan, and also by the timing, intensity, and duration of snowfall. Snow Removal Priority Areas are described below and may change as directed:

- Priority 1: Health and Safety

- Priority 2: Mission Related

- Priority 3: Administrative/Public service areas

- Priority 4: Other areas

· Snow removal for Priority 1 areas shall begin when a snow storm or snow drifting commences, and when the accumulation of snowfall reaches 1.5 (one and one-half) inches in depth.

· Snow removal from Priority 2 areas shall begin when all snow has been plowed away or removed from Priority 1 areas, and accumulation in Priority 2 areas reaches 1.5 (one and one-half) inches in depth.

· Snow removal from Priority 3 areas shall begin after snow has been plowed away or removed from Priority 1 and Priority 2 areas, and snow accumulation in Priority 3 areas has reached a depth of 1.5 (one and one-half) inches.

· Snow removal from Priority 4 areas shall begin after snow removal is complete in Priority 1, 2, and 3 areas, and snowfall accumulation has reached a depth of 1.5 (one and one-half) inches.

Snow removal operations shall continue until snow within assigned priority areas and those improved surfaced areas not assigned a priority has been cleared in accordance with the Snow Removal Plan.

Snow Measurements – Three (3) samples at various locations on JBER-R to be determined by Contractor. Area of measurement must be under pristine conditions to prevent measurement of packed snow. Contractor must notify COR of measurement location.

1.6.1.2. Some areas require that snow removal operations shall be conducted during specified time frames. The Contractor shall not operate on D Street, Richardson Drive, Davis Hwy (between 1st Street and Ruff Road), or Arctic Valley Road (between Richardson Dr. and Glenn Hwy.) between 0700-0730 hours and 1600-1700 hours, Monday through Friday. Streets bordering residential or hospital facilities shall be restricted from operations between 2200-0500 hours, seven days a week.

1.6.1.3. Snow plowing operations per snow storm or snow drifting event shall be completed within seventy two hours after snowfall or drifting ends. The commencement of each snowfall or snow drift event begins another seventy two hour time frame, even if such an event begins during a previous seventy two hour time frame. Snow plowing operations include plowing snow to roadsides and into berms for later pickup, and into piles in parking and staging areas for later pickup.

1.6.1.4. After this seventy two hour time frame snow removal operations, pickup of berms and piles and hauling that snow away and clearing of snow shall continue until all snow in snow removal areas is picked up and removed. A completed snow removal event, including pickup and hauling of snow, shall be completed seventeen days after the last snowfall ends.

1.6.1.5. Snow shall not be more than one half inch above the running surface of the road pavement, parking areas, sidewalks, or unpaved surfaces immediately after snow removal operations or after the maximum allowable time to complete snow removal operations has been reached.

1.6.1.6. Snow shall be removed across the full width and length of surface areas requiring snow removal. Height of snow at roadside and railroad grade intersections shall not exceed thirty six inches. This height standard applies to a minimum distance of fifty feet back from the intersection. This height standard also applies to any temporary snow berms that shall be removed at a later time.

1.6.1.7. Special Areas and Considerations.

· Road, parking lot and street priorities include both the roadway area and all adjacent sidewalks or other pedestrian rights-of-way.

· Parking lots may be closed to parking during snow removal operations. If a parking lot is to be closed during operations, and during all operations conducted within parking areas between the hours of 0600 and 1900, advisory signs warning of closure or operations shall be posted 24 hours prior to commencement of snow removal. Lettering shall be legible from a distance of ten yards.

· Refuse containers located in the snow removal areas shall be left accessible to the deposit of trash and the collection of refuse by refuse collection equipment following snow removal operations.

· Fire lanes and other service access shall be completely cleared and accessible to service vehicles, equipment, and personnel at all times. Berms of snow or ice shall not be allowed to block road or railroad intersections at any time.

· Snow shall be removed from traffic signs so that the signs are completely visible and legible. Signs damaged by snow removal operations shall be repaired within one hour of the damage.

· Snow or ice shall be immediately removed or thawed in any facility drainage structure which has water backing up and flooding due to a freezing blockage or obstruction. Thawing operations shall continue until the drainage structure effectively drains the area.

· The Government shall be notified of parked, stalled, or abandoned vehicles or equipment in the way of snow removal operations within eight hours after operations in that area commences. Snow shall be cleared to within twenty four inches of parked, stalled, or abandoned vehicles or equipment. Snow shall be removed within eight hours of the removal of parked, stalled, or abandoned vehicles or equipment.

· Continuous traffic flow shall be maintained in both directions during snow removal operations in Priority 1 and 2 areas. Roadways in Priority 3 and 4 areas may be closed only if continuous traffic flow is maintained through the use of detours or a flagman.

· Any snow fences constructed during winter snow control operations shall be removed no later than May 1 each year.

· Snow shall be removed to within twenty four inches of all obstructions or permanent structures within a snow removal area, such as telephone poles, culverts, and utility pedestals.

· Snow removal operations within the Ammunition Storage Point “A” and “B” Priority area include the doorways and access areas for the ammunition storage bunkers.

Trash and debris caused by or affected by snow removal operations shall be cleared from all designated areas between March 1 and May 31 each year.

1.6.2. Ice Control. The contractor shall remove ice to provide secure footing or safe driving conditions. Ice control operations shall begin within one hour of the beginning of an ice storm, rain or unseasonal warming or any other condition that causes dangerous icing conditions or by notification by the Government.

1.6.2.1 Ice control operations shall be done as needed in accordance with priorities established for snow removal to ensure safe conditions. Ice control measures may include melting chemicals, anti-skid chemicals or materials, or mechanical ice scoring. Mechanical ice scoring shall not be allowed to damage paved surfaces. The contractor shall provide all sand and chemicals and shall remove and dispose of excess sand accumulation. The Government will reserve the right to approve or disapprove any chemical content or level of application used for the purpose of ice control. Government approval of chemical usage must be in writing. Storage shall be only in areas approved in writing by the Government, and shall be protected from the elements during storage. Records of the amounts, concentrations, and locations of chemical usage shall be compiled and kept for five years.

1.6.2.2. Road intersections, railroad grade crossings, and emergency access ramps shall be sanded for a distance of fifty yards prior to and through the intersection in the lane of the traffic flow entering the intersection or grade crossing, and to the full length and width of the ramp. Road curves shall be sanded from where the radius commences to fifty feet from where the radius ends and across the full width of the road.

1.6.2.3. During unusual weather conditions, ice storms, rain or periods of unseasonal warming or any other conditions resulting in dangerous icing of roadways, parking areas and sidewalks, ice control operations shall ensure safe vehicle and pedestrian traffic.

1.7. SPECIAL REQUIREMENTS

1.7.1. Trees. The contractor shall prune or trim all trees as necessary. This service is issued as a DSW. The contractor shall be responsible for identifying all trees that require pruning or trimming. Pruning or trimming shall be accomplished in accordance with the American National Standards Institute ANSI A300 Part 1 industry standards. Pruning shall be required to lift, remove, and/or cutback branches that conflict with normal traffic or safety. In addition, the contractor shall prune or trim trees that pose public safety hazards. Minimum safety clearances are: 14 feet over streets, 12 feet over driveways, 8 feet over walk areas, 4 feet over buildings, and 1 foot from buildings. Trees that pose threats to structures or buildings shall be removed. Topping and de-horning are not permitted. Trimming or pruning of trees that touch or hang over energized utility poles or power lines is the responsibility of the contractor. Minimum clearance from primary lines (over 600 volts) shall be 8 feet. Minimum clearance from secondary lines (under 600 volts, i.e. electric service drops, telephone, and cable TV) shall be 4 feet. Contractor shall be responsible for removing all debris generated from trimming or pruning operations.

1.7.1.1. Tree Care. The contractor shall brace, cable, guy (to keep tree vertical), and deep water all damaged trees after identification. The contractor shall remove all guy wires, cables, straps, and stakes when the trees remain vertical (normally, after one growing season). The contractor shall adjust wires, cables, and straps as required, to prevent girdling.

1.7.1.2. Tree Standards. The contractor shall perform all tree work in accordance with contract specifications and the following tree care standards, latest addition, unless otherwise directed by the CO. ANSI A300 - Standard Practices for Tree Care Operations including referenced Combined Federal Regulations (Utility Pruning and Emergency Service Restoration)

· ANSI A300 (Part 1) – Tree Pruning

· ANSI A300 (Part 3) – Tree Support Systems (Cabling, Bracing, and Guying)

· ANSI Z60.1 – American Standards for Nursery Stock

· ANSI Z133.1 – Safety Requirements for Tree Care Operations

1.7.1.3. Emergency Spot Pruning/Trimming. Emergency spot pruning/trimming shall only be accomplished through issuance of a DSW. For mandatory completion times see 1.6.1 Standards of Work Protocol. Typically, emergency spot pruning/trimming includes removal of dead and/or broken limbs or removal of limbs for required clearances.

1.7.1.4. Tree and Stump Removal. Tree and Stump Removal. Tree and stump removal shall only be accomplished through issuance of a DSW. The contractor shall perform stump and perimeter roots removal by completely removing all growth to a minimum of 8 inches below grade. Stumps shall be removed within one (1) workday of the tree removal date. Stump debris shall be removed the same day work is performed. The contractor shall backfill with topsoil, compact and hydroseed to match existing grades.

1.7.1.5. Emergency Tree and Stump Removal. The contractor shall perform emergency tree and stump removal only after the issuance of a DSW.

1.7.2. Emergency and Special Event Services. [RESERVED]

1.7.3. Xeriscaping and Urban Forest Services. [RESERVED]

1.7.4. Special Cuts. The contractor shall provide scheduled vegetation/brush cutting. The contractor shall ensure that brush is kept at required height according to schedule, and there is no damage to utilities or real or non-real property caused by brush cutting machines.

· Moose Browse Areas - The height of brush in these areas shall be cut to a maximum height of six (6) inches and no less than three (3) inches. Seventy-five (75) acres designated by the Government per year shall be cut.

1.7.5. Planting trees, shrubs, and vegetative beds. Planting trees, shrubs, and vegetative beds. The contractor shall upon notification by DSW, perform planting of trees, shrubs, and vegetative beds to include but not limited to: removal and disposal of trees, shrubs, or vegetative beds being replaced; and performance of maintenance after planting to include watering, pruning, and insect and disease prevention to promote survivability.

2. SERVICES SUMMARY

The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each work shall be allowed in an effort to identify normal phase-in problems.

Threshold

SS-1

Maintain Improved Grounds

a. Mow

b. Edge

c. Trim

d. Irrigation Systems [RESERVED]

e. Leaf Removal

f. Fertilization

g. Pest Control [RESERVED]

h. Lawn Renovation

i. Prune Shrubs

Within 8 hours of notification Periodic Validation

Threshold

SS-2

Maintain Semi-Improved Grounds

a. Mow Non-Airfield semi-improved areas

b. Trim Non-Airfield semi-improved areas

c. Mow Airfield semi-improved areas [RESERVED]

d. Trim Airfield semi-improved areas [RESERVED]

e. Mow Taxiway, Runway Edge Lights and Signs [RESERVED]

Within 8 hours of notification Periodic Validation

SS-3

Maintain Un-Improved Grounds

Within 1 day of notification or a mutually acceptable timeframe to the CO or COR and contractor.

Periodic Validation

SS-4

Maintain Vegetative Beds, Inert Beds and Related Areas

Within 4 hours of notification Periodic Validation

SS-5

Debris, Trash and Litter Policing

Within 4 hours of notification Periodic Validation

Threshold

SS-6

Tree Pruning

Within 4 hours of notification Periodic Validation

SS-7

Quality Control

Contractor’s Quality Control Plan (incorporated into contract after award).

SS-8

Snow/Ice Removal

2.1. QUALITY CONTROL. The contractor shall provide a written description of the quality control system to include identification of the commercial practices and procedures to be used, such as those of the Professional Grounds Management Society (PGMS), Tree Care Industry Association, American Society of Landscape Architects, the American National Standards Institute (ANSI), and local Extension Offices of the Federal Cooperative Extension Service. Include the inspection system requirements of FAR 52.246-4 in this document. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. A written Quality Control Plan shall be submitted to the contracting officer for review and feedback. The plan shall be submitted no later than the pre-performance conference. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.2. QUALITY ASSURANCE. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The CO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The CO or COR will use the contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

2.3 PERFORMANCE ASSESSMENT

2.3.1. Periodic Validations. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the CO or COR.

Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO.

Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.4. PERIODIC PROGRESS MEETINGS. The CO, Functional Commander, COR, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed, opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. FACILITIES

The Government will provide the facilities identified below for contractor use in support of the requirements of this contract. The facilities are provided “as is.” Obtain CO approval in advance of making any changes to the facilities. Such changes will be at no cost to the Government unless otherwise approved by the CO. The contractor shall ensure facilities are maintained in a neat, clean and professional manner. The CO reserves the right to reallocate and relocate assigned facilities during the term of the Contract. Upon completion or termination of this Contract, or upon such reallocations or relocations, return facilities to the government in the same condition as received, fair wear and tear and approved modifications.

3.1.1. Government-Furnished Facilities/Real Property. The Government will provide the facilities to include fixtures and installed equipment for contractor use. Contractor and Government personnel may at times jointly occupy some of these facilities. The contractor shall not mark or affix any permanent decals, emblems or signs portraying the contractor's name or logo to Government facilities/real property.

The contractor shall keep each facility clean, organized, with floors clear for safe traffic flow. All areas shall be maintained in a safe and presentable fashion, to include remarking and/or updating safety lines and signs as needed. The contractor shall perform preventive maintenance and repair of GFF. GFF listed in Appendix E.

3.1.2. Government Furnished Communication Radios. The Government will determine need and provide Communication Radios for contractor use if required. This will provide the contractor with be ability to communicate within military radio frequencies with the Government. GFE listed in Appendix E.

3.1.3. Automated Data Processing Equipment. The Government will provide access to the local area network (LAN) to receive work requests (DSWs).

3.2. UTILITIES

The Government will provide all electricity, water and sewage at no additional cost to the Contractor. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish requirements under this PWS.

3.3. MATERIALS

The Government will provide the materials listed in Appendix B.

3.4. SECURITY, FIRE, AND MEDICAL SERVICES

The Government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

3.5. TELEPHONE

The Government will provide local and DSN telephone services FOR OFFICIAL USE ONLY use at no cost to the Contractor. Long distance calls and toll calls are not authorized on government phones.

3.6. SOLID WASTE COLLECTION AND DISPOSAL. The Contractor shall use existing bulk containers to dispose of trash or solid waste generated from accomplishment of services detailed in this PWS. The contractor shall adhere to all base level recycling programs to include disposal of yard/tree waste in specified dumpster collection stations or at the recycling collection center on base. The CO or COR shall identify these specific dumpsters for yard/tree waste.

3.7 INSTALLATION OF FIXTURES. The contractor must obtain written approval from the CO before installing fixtures in GFF. The contractor is responsible for repairing any damage caused by removing fixtures at the expiration of this contract, as well as damage caused by the contractor while either installing or removing fixtures during the term of the contract. Any fixtures remaining in GFF at the expiration of this contract shall be deemed abandoned and the property of the Government.

3.8 Keys. The Government will provide the contractor with a marked set of keys to facilities being used by the contractor in the performance of this PWS.

3.9 Inspections. The Government will perform fire inspections and physical security inspections periodically. The Government will provide a copy of the inspection results to the CM. Violations that require corrective action will be noted and submitted to the contractor for corrective action. The contractor shall submit, in writing, what corrective measures are proposed to the CO for approval. Once approval is obtained, the contractor shall make all corrections.

4.0. GENERAL INFORMATION

4.1.

Recognized Holidays. Contractor is required to perform emergency DSW services on holidays.

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday.

4.1.1 Hours of Operation. The contractor shall be available to respond on a 24 hour-a-day basis, including weekends, holidays, and other non-duty periods and shall be prepared to sustain continuous operations when dictated by mission requirements and directed by the CO/COR. The majority of routine DSW and PM are expected to be performed during normal business hours on JBER which are 0730 to 1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Deployments, mobilizations, or natural disasters may require expanded operating hours. In the event regular service schedules fall on a Federal holiday, services shall be performed on the next work day or as scheduled by CO/COR.

4.1.2 Special Events. In addition to Federal holidays (e.g., Memorial Day, Independence Day), there are also numerous special events requiring some level of support which will be further identified in each functional area such as Armed Forces Days, Alaska Special Olympics, Arctic Winter Games, Fall Bazaar, Iditarod, Soldier Appreciation Day, Earth Day, Retirees Day, Concerts, Command Receptions, and Spring Clean-up. The contractor shall attend meetings and perform jobs that relate to the coordination of these special events. Workload data is included in the total number of DSW’s listed in Appendix 2 Workload Estimates for all Special Events.

4.1.3 Place of Performance. The work to be performed under this contract will be performed at Joint Base Elmendorf-Richardson and all associated facilities/areas outlined herein.

4.2 Contract Employee

4.2.1 Contract Manager (CM): The Contractor shall provide a contract manager and alternate(s) who are knowledgeable of Civil Engineer Support Services and base operations. The Contractor shall submit the name, address, telephone number and a resume of the Contract Manager to the Contracting Officer within two days of contract start date. The list shall be kept current throughout the life of the contract. The contract manager or alternate(s) shall have full authority to act for the Contractor on all contract matters relating to daily operation of the Civil Engineer Support Services contract.

4.2.1.2 The contract manager or alternate(s) shall be available within two (2) hours to meet on the installation with Government personnel designated by the CO to discuss problem areas. The CM or designated alternates shall be on site throughout the term of the contract a minimum of 0730 to 1630 each day, Monday through Friday, excluding legal Federal holidays, and shall provide contact information to the CO and COR to include telephone numbers during and after these hours. The contract manager and alternate(s) shall be able to read, write, and speak English. Qualifications for the Contract Manager are listed below: a minimum of five (5) years successful performance in the management of a multi-function military Civil Engineer operation or comparable municipal or industrial activity. The contractor shall submit the name, address, telephone number and a resume of the CM to the CO within two (2) days of contract start date. The list shall be kept current throughout the life of the contract.

4.2.2 Contractor Employees. The contractor shall be responsible for the performance and conduct of contractor and sub-contractor personnel at all times. All personnel shall be legal residents of the United States or legally authorized to work in the United States. The contractor shall not employ any foreign citizen who is not lawfully employable in the United States. Personnel absences at any time shall not constitute an excuse for non-performance under this contract.

4.2.3.

Alcohol/Drug Use/Smoking. The consumption of alcoholic beverages or illegal drugs by Contractor personnel, while on duty, is strictly forbidden. The Contractor shall immediately remove any employee who is under the influence of alcohol or drugs. Smoking shall be allowed in designated areas only. Smokers shall follow all rules/procedures/guidelines of JBER.

4.2.4 Contractor Identification. The Contractor shall ensure all employees are clearly identified as Contractors through the wear or display of clothing bearing the name of the company or wearing of badges that contain the company name and employee name

4.2.5 Appearance. Due to interaction with Distinguished Visitors, Contractor personnel shall present a neat appearance. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

4.2.6 Certifications. Contractor employees shall have current and valid professional certifications and licenses required to perform the work in this PWS. All certification and licensing requirements by Federal, State, and local agencies shall be complied with at the Contractor's expense.

4.2.7 Contractor Qualifications. The Contractor shall utilize employees possessing adequate training, skills, and knowledge to perform the requirements of this contract. The contractor shall provide a minimum number of journeyman level positions in each trade as needed to accomplish work performed in this contract. Reference PWS Section 1.9 Minimum Qualifications. There shall be at a minimum one journeyman for each trade providing supervision and training. All work shall be performed by competent skilled technicians, experienced and qualified to work on the specific areas as listed in the Contract. The contractor shall ensure all personnel who routinely handle Hazardous Materials (HAZMAT) or wastes shall have Hazardous Waste (HAZWASTE) Operator (HAZWOPER) spill response, awareness certification to the qualified technician level IAW the provisions of 40 CFR, Parts 260-266 and State of Alaska Statute.

4.2.8 Employee Training. The Contractor shall give all training required to meet requirements of the PWS unless otherwise specified within the PWS or as otherwise approved by the CO. The Contractor shall maintain training and experience records for each employee during the period of this contract that reflect sufficient personnel are qualified to accomplish all tasks required by this contract. Provide status of employee training upon Government request.

4.2.9 English Language. Employees who deal directly with customers will be required to effectively communicate with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks. The Contract Manager will be required to read and write English.

4.2.10 Performance Flexibility. The Contractor shall maintain the flexibility to perform command-related tasks as deemed absolutely necessary for successful mission accomplishment.

4.2.11 Retainability. Personnel provided under this contract/task order are critical to the mission and shall be considered “key personnel”. The Contractor is expected to minimize employee turnover with respect to personnel performing under the PWS. The Contractor must notify the CO within 24 hours of any change of personnel performing under this contract/task order. Any replacement personnel proposed must meet all minimum qualifications outlined in this PWS and shall be filled within two (2) weeks. The Government may request to review the candidate’s résumé for replacement personnel prior to the time the personnel change is expected to occur. The Contractor is responsible for providing personnel with the appropriate security clearances and expertise in the related field described in the PWS.

4.2.12 Privately Owned Vehicles. Each Contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the State of Alaska. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any Contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined

4.2.13 Safety Equipment. The contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The CM shall ensure specific safety requirements in AFOSH standards and Air Force technical orders are complied with by contractor personnel when non-compliance would clearly present the potential to harm or damage Government resources. The Air Force is not responsible for ensuring that contractors comply with “personal” safety requirements that do not present the potential to damage Government resources. The contractor shall furnish personal safety equipment for its employees in performance of this contract. Safety equipment includes but is not limited to shoes or boots, eyewear, respirators, and gloves and any other equipment necessary IAW applicable regulations.

4.2.14 Safety Threats. The Contractor shall not employ persons for work on this contract if such employees are identified to the Contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.2.15 Substance Abuse Testing. Contractor employees shall be subject to substance abuse testing as a result of a mishap investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO/FC may identify the employees to be tested and the drugs and substances for which those employees must be tested. The service provider shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility within 24 hours. If alcohol is suspected, security forces will be contacted for immediate investigation. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation.

4.3

Use of Government Employees.

4.3.1 Conflict of Interest. The Contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. In addition, the Contractor shall not employ any person who is an employee of the Department of the Defense if such employment would be contrary to the policies contained in AFI 64-106, Chapter 1, and Industrial Labor Relations Activities.

4.3.2 Employment of Spouses/Dependents.