DRAFT_ACTS_PWS_(FBO)(9-19-14).pdf

Sources Sought (FA4890-15-R-0001)

DRAFT PERFORMANCE WORK STATEMENT

Air Combat Training Systems (ACTS)

OPERATIONS AND MAINTENANCE (O&M)

Revised 16 September 2014

TABLE OF CONTENTS

PARAGRAPH TITLE PAGE

1 DESCRIPTION OF SERVICES

1.1 Scope and Introduction

1.2 Mission and System Description

2 APPLICABLE DOCUMENTS

2.1 General

2.1.1 Changes

2.1.2 Conflicts

2.1.3 Military Documents

3 REQUIREMENTS

3.1 Air Combat Training Systems Operations and Maintenance

3.1.1 Services

3.1.2 Airborne Subsystems

3.1.2.1 Pod Transport

3.1.2.2 Pod loading/unloading

3.1.2.3 Pod maintenance

3.1.2.3.1 General

3.1.2.3.2 Scheduled

3.1.2.3.3 Unscheduled

3.1.2.3.4 Corrosion Control

3.1.2.4 Equipment Status Reporting

3.1.2.5 Availability Criteria

3.1.3 Ground Systems (GS)

3.1.3.2 Dedicated Debriefing

3.1.3.2.1 ACTS Mission Preparation

3.1.3.1.2 ACTS Debriefing

3.1.3.3 Live Monitor Operations

3.1.3.4 Debriefing Software Support

3.1.3.6 Ground System Maintenance

3.1.3.7 Remote Range Unit Maintenance

3.1.3.8 Availability Criteria

3.1.4 Scheduling Support

3.1.5 Software Support

3.1.6 Test Equipment Support

3.1.7 Security

3.1.8 Safety

3.1.9 Supply Management

3.1.10 Facilities

3.1.11 Training

3.1.12 Program Management

3.1.13 Quality Management

3.1.14 Interface Systems

3.1.15 Communication, Radio, and Networking Support

3.1.16 Operational Schedules

3.1.17 Deployments

3.1.18 Transportation

3.1.19 Personnel Relocation

3.1.20 Travel

3.1.21 Contractor Payments

4 GOVERNMENT PROGRAM MANAGEMENT

4.1 Program Responsibility

4.2 Quality Assurance

4.3 Program Meetings

LIST OF APPENDICES

APPENDIX TITLE PAGE

1 ACTS Equipment and Locations

1.1 ACTS Equipment

1.2 ACTS Locations

1.3 Additional Services

2 Governing Documentation

3 System Availability Definitions and Calculations

4 Workdays and Holidays

5 Definitions of Terms

6 Acronyms and Abbreviations

7 Government Furnished Property, Equipment, Facilities, and Services

8 Site Specific Items

8A - Eglin AFB, FL

8B - Langley AFB, VA

8C - Seymour Johnson AFB, NC

8D - Mountain Home AFB, ID

8E - Barksdale AFB, LA

8F - Shaw AFB, SC

8G - Spangdahlem AB, GE

8H - RAF Lakenheath, UK

8I - Aviano AB, IT

8J – Tyndall AFB, FL

8K – Ellsworth AFB, SD

8L – Dyess AFB, TX

8M – Nellis AFB, NV

8N – Optional Site

1 DESCRIPTION OF SERVICES

1.1 Scope and Introduction

1.1.1 This Performance Work Statement (PWS) establishes the government’s requirements for the acquisition of contractor services for the implementation of the

Air Combat Training Systems (ACTS) Operations and Maintenance (O&M) program. Unless otherwise stated in this PWS, all work and purchases are part of the Firm Fixed Price (FFP) portion on the contract. The contractor shall maintain the ACTS equipment listed in Appendix 1, Table 1 at the locations listed in

Appendix 1, Table 3. ACC/A3A may modify the ACTS operations and maintenance program as operational needs dictate with submission of a modification request to the contracting office as required. Such modifications may include:

1.1.1.1 Additional sites (both CONUS and OCONUS) as determined by operational needs of ACC, other MAJCOMS (to include AETC, ANG, AFRC, PACAF, USAFE), or the Air Force. Reference Appendix 1, Table 4 for a potential list of additional sites.

1.1.1.2 Additional ACTS equipment (legacy, upgraded, and new) as necessary to support air combat training on current and future airframes. Reference

Appendix 1, Table 2 for a potential list of additional equipment.

1.1.1.3 Additional support, and/or services required to fulfill the ACTS mission for the CAF.

1.1.1.4 Reduction or elimination of sites, equipment, support, and/or services to manage fiscal restraints or operational priorities.

1.2 Mission and System Description

1.2.1 The Air Combat Training System (ACTS) program supports rangeless and tethered

Air Combat Maneuvering Instrumentation (ACMI), which increases the quality of aircrew training in air combat, weapons firing boundary recognition, and tactics employment by presenting graphic and alphanumeric displays of aircraft and weapon status data both during the operational training sortie and for post-flight debriefings. To provide this debriefing capability, an aircraft with an instrumented pod flies in any airspace while sortie data is continually recorded by the associated pod or ground system. After the sortie, the recorded data is taken to the ground debriefing system to be processed, allowing a complete reconstruction of the sortie.

1.2.2 The P5 Combat Training System (P5CTS) is an aircraft instrumentation and aircrew debriefing system. It is composed of both airborne and ground components. The

P5CTS pod is the airborne component and provides high accuracy position tracking, real-time kill notification, air-to-air data link, onboard recording, downlink, and in-pod weapon simulations. P5CTS ground equipment provides the capability to live monitor the aircraft and supports live mission control and post-mission debrief. For the purposes of this contract, the P5CTS ground equipment includes the ancillary equipment (radios, simulators, multiplexors, display software, etc.) necessary for the P5CTS meet mission requirements.

2 APPLICABLE DOCUMENTS

2.1 General. The contractor shall refer to various noted documents provided by HQ

ACC/A3AR for guidance to meet specific requirements. The issue date, revision level, and changes to a particular document shall be that currently in effect. Publications and forms applicable to this PWS are identified throughout this PWS, in paragraphs 2.1.1 through 2.1.3, and in Appendix 2. Changes (including revisions, supplements and amendments) to listed publications from any organizational level may be issued during the life of the contract.

2.1.1 Changes: The contractor shall implement changes in publications or technical data using the guidance in Appendix 2 paragraph 1.3.

2.1.2 Conflicts: In the event of conflict between the documents referenced herein and the contents of this PWS, the contents of the PWS shall be considered a superseding requirement except for the following:

2.1.2.1 Any conflict between U.S. and host nation regulations, the most stringent applies.

2.1.2.2 Any conflict between safety or security regulations and this PWS, the most stringent applies.

2.1.2.3 Any conflict between system technical manuals and this PWS, the technical manuals apply.

2.1.3 Military Documents. The contractor shall be responsible for obtaining any required source material and any changes or updates to the source material as soon as possible after the change. The contractor shall be responsible for following all current and future technical data unless a waiver has been obtained. The contractor shall contact HQ ACC/A3AR if unable to obtain required documents. The contractor shall be familiar with and have the documents in Appendix 2 on hand as well as any other documents required for ACTS O&M.

3 REQUIREMENTS

3.1 Air Combat Training Systems Operations and Maintenance

3.1.1 Services

3.1.1.1 The contractor shall provide qualified personnel in sufficient number to maintain and sustain ACTS equipment to meet requirements and capabilities in accordance with (IAW) operational and maintenance procedures in the applicable technical manuals. This includes all necessary tasks to ensure an instrumented debrief capability. The contractor shall provide all necessary equipment, technical and managerial personnel to ensure a total system performance IAW the specified system availability, this PWS, and the appropriate equipment Technical Manuals as applicable. The contractor shall provide services IAW the guidelines and parameters listed in this PWS and each appendix to this PWS. The contractor shall ensure that all ACTS data is provided IAW this PWS and system technical manuals for warfighter mission requirements.

3.1.1.2 The contractor shall provide qualified maintenance personnel in sufficient number to meet both the flying hour window and the debriefing window and to meet all requirements of this PWS. A typical flying hour window is ten

(10) hours four days a week or eight (8) hours five (5) days a week. A typical debriefing window is ten (10) hours four (4) days a week or eight (8) hours five (5) days a week. Some sites don’t follow this typical window; refer to the site-specific requirements in Appendix 8 for further details.

3.1.1.3 A mission support day shall include the following:

3.1.1.3.1 Sufficient time prior to the flying window to ensure all pods that are delivered to the ramp have been fully tested using approved test equipment and procedures per the system technical manuals. Some sites do not allow pods to be left on aircraft overnight; refer to the site-specific requirements in Appendix 8 for further details.

3.1.1.3.2 Sufficient time during the flying window to swap operational pods for pods that fail after being uploaded on aircraft.

3.1.1.3.3 Sufficient time to initialize and check out the ground system, prepare files/data required for each mission, and load the recording devices with pre-mission data.

3.1.1.3.4 Availability to troubleshoot and arrive at a diagnosis within twenty (20) minutes of any ground system failure during mission debrief or analysis.

3.1.1.3.5 Sufficient time prior to the mission to operationally check equipment required for a Live Monitor mission, to include RRU’s (at those units with

Live Monitor capability).

3.1.1.3.6 Normal workdays are Monday through Friday of each week with the exception of established federal holidays or other days proclaimed as official holidays by the government (See Appendix 4). Mission schedules will occasionally require weekend and holiday work by the contractor and shall be considered part of the regular 40-hour work week. Regardless of flying schedule, contractors will typically have a minimum of 12 hours turnaround time between daily shifts.

3.1.1.4 Not all O&M services will be required at all locations. For example, at some locations, pod transport and loading may be completed by government personnel rather than contractor personnel. The PWS appendices will identify any site-specific differences and the contract CLIN structure will support individual site requirements.

3.1.1.5 Mission Overtime. This PWS is structured to require the contractor to plan for and adjust employee work schedules using staggered shifts and flex-time to cost effectively support adjusted mission support requirements. However, there may be rare occasions when work is required outside of typical mission windows and variable scheduling is not an option. The contractor shall provide the capability to support flying schedules and debriefing schedules that exceed the normal 40-hour workweek as provided under this contract. An overtime CLIN will be funded with a “not to exceed” amount by location as specified in the appendices to this PWS. The contractor is not authorized to work overtime without prior approval of the Government Program Manager and Contracting Officer (CO).

3.1.1.6 Services Summary

Requirement Reference Standard

Provide ACTS services

IAW this PWS and

Para 3.1

Appendix 1

Payments are based on availability rates as defined by paragraph Appendix 3 of this each PWS appendix for the appropriate base with 100% of required contractor personnel.

Appendix 3

Appendix 8

PWS. Payment for ACTS services at each installation will be based on the following:

Availability Rate % of CLIN Paid

95 - 100% 100%

85 - 94% 80%

80 - 84% 50%

75 - 79% 20%

Below 75% 0

Meet all security requirements as defined in PWS

Para 3.1.7 Contractor meets 100% of safeguarding, clearance, and inspection/reporting requirements

Meet all safety requirements as defined in PWS

Para 3.1.8

Para 3.1.13

Contractor meets 100% of inspection and reporting requirements

Meet all training requirements as defined in PWS

Para 3.1.11 Contractor meets 100% of training requirements

Meet all PWS requirements for use and care of

Government Furnished

Property/Equipment

Para

3.1.12.10 and

Appendix 7

Contractor fully complies with all requirements identified in the PWS 95% of the time.

3.1.2 Airborne Subsystems

3.1.2.1 Pod Transport

3.1.2.1.1 The contractor shall transport all assigned pods according to the site-specific requirements in Appendix 8 and as directed by the designated

SAR/COR to meet schedule changes required to accommodate aircraft availability, operational requirements, weather conditions, and other changing mission factors.

3.1.2.1.2 At each location where pod transport is required, the contractor shall provide sufficient personnel to transport the pods between the pod storage/maintenance shop and the flight line.

3.1.2.2 Pod loading/unloading

3.1.2.2.1 The contractor shall load and unload all assigned pods according to the site-specific requirements in Appendix 8 and directed by the designated

SAR/COR to meet schedule changes required to accommodate aircraft availability, operational requirements, weather conditions and other changing mission factors.

3.1.2.2.2 The contractor shall support pod loading for any required aircraft as determined by the SAR/COR. This shall include pod loading on aircraft not assigned to the individual base such as visiting USAF, joint, or coalition aircraft provided the pod is cleared for operation on that aircraft type.

3.1.2.2.3 At each location where pod loading and unloading is required, the contractor shall provide sufficient personnel to perform all aircraft loading and unloading to meet the published wing flying schedule.

3.1.2.2.4 The contractor shall provide all necessary safety equipment for pod load crews.

3.1.2.2.5 The contractor shall ensure that a sufficient number of fully functioning pods are available to load onto aircraft that are scheduled to fly an ACTS sortie as indicated on the daily flying schedule. The timing of this task will be accomplished as advised by the SAR/COR.

3.1.2.2.6 If there are insufficient pods available to meet the requirements of the flying schedule, the contractor shall immediately notify the COR. The

COR will be responsible for determining if the pod shortfall should result in excusable sorties.

3.1.2.2.7 If an ACTS pod fails on the aircraft after power is applied; the contractor shall make all practical attempts to provide a fully functioning pod to replace the malfunctioning pod. The contractor shall be responsible for providing a spare within the required replacement time. The replacement time clock starts upon notification of a failure on any pod previously loaded on an aircraft as long as the aircraft is still available for pod loading. The replacement time clock stops when the aircraft is no longer available for pod loading or load crew access.

3.1.2.2.8 Pods will be loaded/unloaded only if power is removed from the station;

aircraft load procedures and pod technical manuals prohibit “hot swaps”.

3.1.2.2.9 Pods delivered to the ramp may be used for subsequent missions as long as the contractor can confirm that the previous mission resulted in a successful debrief or that any problems were not attributable to the pod.

In this case, the only testing that is required is the power on Built-In Test

(BIT) checks.

3.1.2.3 Pod maintenance

3.1.2.3.1 General

3.1.2.3.1.1 The contractor shall be responsible for storage of ACTS equipment using government furnished facilities and equipment as listed in

Appendix 7. The contractor shall ensure pods that the contractor has maintenance responsibility for are not stored where they will be exposed to precipitation or other weather effects. For the purposes of this guidance, a pod loaded on an aircraft is not considered stored.

3.1.2.3.1.2 The contractor shall be responsible for account management, maintenance, upkeep, testing, troubleshooting, and repair of all ACTS equipment.

3.1.2.3.2 Scheduled

3.1.2.3.2.1 The contractor shall schedule maintenance activities to support pod operational checks prior to pod loading to ensure only fully functional pods are loaded on aircraft. Fully functioning pods shall be determined by using established ACTS test/support equipment with approved technical manual procedures.

3.1.2.3.2.2 The contractor shall maintain the capability to replace malfunctioning cards/components within each shop replacement assembly (SRA) as allowed by technical manual repairability codes and the system maintenance concept.

3.1.2.3.2.3 The contractor shall schedule and perform all preventive maintenance as required by system technical manuals.

3.1.2.3.2.4 The contractor shall schedule and perform corrective maintenance necessary to provide the required operational capability without disruption to mission operations.

3.1.2.3.2.5 The contractor shall perform both On-Equipment (on the pod) and Off-equipment (SRA on the bench) maintenance per the system technical manuals and system maintenance concept.

3.1.2.3.3 Unscheduled

3.1.2.3.3.1 If, after uploading, a pod fails and no spare pods are available, contractor personnel shall determine the SRA malfunction and provide a replacement with a fully functioning SRA.

3.1.2.3.3.2 If a “non-effective” sortie can be traced to an aircraft related failure, the contractor shall report the tail number and pod number to the SAR/COR and the appropriate maintenance center.

3.1.2.3.3.3 The contractor shall, before the next available sortie, run a test of any failed pod to verify its serviceability and report the results to the

SAR/COR. If the pod passes bench checks, the contractor shall use the pod in question on the next available sortie on a different aircraft and provide the results to the SAR/COR. If the pod in question flies a successful subsequent sortie, without any repairs or adjustments, the previous failure will be attributed to the aircraft, annotated, and declared an excusable sortie.

3.1.2.3.4 Corrosion Control

3.1.2.3.4.1 The contractor shall establish and maintain an Equipment Corrosion

Control Program IAW AFI 32-1054 and other governing directives listed in Appendix 2.

3.1.2.4 Equipment Status Reporting

3.1.2.4.1 The contractor shall input weekly ACTS performance data into the

Reliability, Accountability, and Maintainability for Pods (RAMPOD) logistics engineering support database.

3.1.2.4.2 The contractor shall report any lost or damaged pods and accessories, including umbilical and 1760 adapter plugs, to the SAR/COR within 24 hours of discovering the lost or damaged item. The contractor shall document this on an incident report and include details describing the item, incident, and circumstance. The contractor shall comply with any required associated safety reporting or investigation.

3.1.2.5 Availability Criteria

3.1.2.5.1 The contractor shall ensure pod availability to meet a ten (10) hour flying schedule and ten (10) hour debriefing schedule four (4) days a week, or an eight (8) hour flying schedule and eight (8) hour debriefing schedule five

(5) days a week (as specified in the appendices to this PWS) and amended by a designated government representative; to meet schedule changes required to accommodate aircraft availability, operational requirements, and weather conditions; and to meet other changing mission factors. Some sites don’t follow this typical window; refer to the site-specific requirements in Appendix 8 for further details.

3.1.2.5.2 The contractor shall provide a monthly summary system availability report. The contractor shall calculate System availability according to the definitions and guidelines specified in Appendix 3.

3.1.2.5.3 The COR will adjudicate all determinations of whether a non-effective sortie is chargeable using the guidance in this PWS.

3.1.3 Ground Systems (GS)

3.1.3.1 The contractor shall provide support as detailed in this section for all ground stations supporting ACTS and ancillary hardware and software (collectively referred to as Ground Systems).

3.1.3.2 Dedicated Debriefing - At those locations with a dedicated debriefing function, the contractor shall perform ground system setup, mission preparation, and ACTS debriefing within the constraints of security and ITAR boundaries. The dedicated debriefing function shall include all necessary steps to complete a successful debriefing (such as prepping recording devices, merging data files, loading/copying merged files, and running the debriefing software during the debrief). When the mission requires Live Monitor the dedicated debriefing function shall also include Live Monitor preparation, control, and data merging.

3.1.3.2.1 ACTS Mission Preparation - The contractor shall provide Data Recording

Device (DRD) (or equivalent recording device) and/or live monitor preparation at certain ACTS locations. Recording devices for each sortie shall be loaded with the correct pre-mission data required for proper equipment function. Ground System preparation shall include all necessary steps to load multiple recording devices with mission data and prepare the ground system to support the mission (i.e., building mission line-up, slot assignment, radio checks, recording initiated, etc.

3.1.3.2.2 ACTS Debriefing - The contractor shall provide Ground System setup and preparation for debriefing at certain ACTS locations. Ground System preparation for debriefing shall include all necessary steps to take multiple recording devices with mission data and produce a mission file ready for playback (such as building files for each mission, merging

DRD/GPS data from each participant, loading the mission onto the debriefing system, and advancing the mission to area start time).

3.1.3.2.3 In the instance where the ACTS system does not meet the requirements, then the aircrew can be polled during or directly after debrief for an

“effective sortie” using a Mission Evaluation Debrief Checklist. The contractor shall provide the SAR/COR a weekly summary of all Mission

Evaluation Debrief Checklists.

3.1.3.3 Live Monitor Operations

3.1.3.3.1 At all locations requiring Live Monitor Operations, the contractor shall ensure the Live Monitor ground system and all associated live monitor interface equipment is fully operational with all mission preparation complete not later than the scheduled mission takeoff time.

3.1.3.3.2 At all locations requiring Range Training Officer (RTO) support, the contractor shall perform RTO duties IAW AFI 13-212 or augment the government RTO as needed to support the live mission.

3.1.3.3.3 At all locations requiring Tactical Data Link Manager support, the contractor shall perform TDLM duties IAW (TBD Placeholder for

Reference) or augment the government TDLM as needed to support the live mission.

3.1.3.4 Debriefing Software Support

3.1.3.4.1 The contractor shall provide operator-level support for the debriefing software products listed below at all locations. The support shall include installation, setup, configuration, operation, usage, patching, and basic troubleshooting of the software product.

Individual Combat Aircrew Debriefing System (ICADS)

Integrated Tactics Assessment System (ITAS)

Personal Computer Debriefing System (PCDS)

3.1.3.4.2 Beginning in Option Year 2, the contractor shall provide engineering-level support for the debriefing software products listed below. The support shall include requirements collection, system design, software programming, documentation, test, certification, configuration management, advanced troubleshooting, and help desk support of the software product.

Integrated Tactics Assessment System (ITAS)

3.1.3.4.2.1 The contractor shall perform software development to maintain effective operations of the debriefing software products as permitted under the rules for using O&M funds. These tasks shall include:

Changes designed to correct latent errors or deficiencies in software programs that otherwise meet the criteria for operational suitability and usefulness.

Changes designed to improve reliability, maintainability, safety, or that otherwise qualify as normal life-cycle support.

Software changes (or blocks of changes) that are relatively minor in scope and cost, and that can be accomplished during regular software maintenance.

3.1.3.4.2.2 The contractor shall perform software maintenance tasks to keep the debriefing software fully functional. These tasks shall include:

Isolate and correct software faults, problem code, and inefficient software code that negatively affect the functional capabilities and efficient operation of the system.

Maintain, update, and modify debriefing display formats and user-friendly human computer interfaces for all operators using the system and software.

Support operations, range equipment and system operational test and evaluation activities by the Government or government contractors using system resources.

Record all databases, data reduction subroutines, computer programs, and other subroutines developed, modified, or debugged and make sure a copy has been archived for safekeeping.

Modify system application software to perform post-sortie data sorts, analysis, comparisons, and report generations as required by the

Government.

3.1.3.4.2.3 The contractor shall provide system integration services to support operation and evolution of the system. The contractor shall provide services for operational and developmental system hardware, software, and equipment. These services shall include:

Provide system and software engineering and technical support for the selection and installation of new and replacement system components.

Add and/or replace associated interface devices.

Integrate additional primary training locations.

Integrate additional data types and parameters to accurately represent and display aircraft, vehicles, targets, weapons, structures, ships, threats and other air/land/sea/subsurface/space entities required to support current operations.

Integrate 2D/3D government or commercial-sourced imagery, terrain data, and maps of all types need to support debriefing requirements.

Design, code, and implement software modifications to improve subroutines and modules and enhance data collection, processing, analysis, and storage capabilities.

Design, code, and implement software modifications to support disparate data sources integrated into the debriefing software (audio, video, TSPI, GPS, datalink, weapon/data buss, scoring and similar instrumented/recorded data sources.

Perform studies and make recommendations to replace hardware/software tools and equipment that are no longer sustainable or meeting mission requirements.

Identify, select, acquire, and install replacement hardware/software tools and equipment as directed by the government to ensure continued operations.

3.1.3.5 Mission debriefing times will be published on the daily mission-debriefing schedule. The contractor shall ensure that all scheduled GS hardware/software is fully operational not later than the scheduled mission debriefing time.

3.1.3.6 Ground System Maintenance

3.1.3.6.1 In the event of a malfunctioning GS, the contractor shall respond within

20 minutes of notification of the malfunction. The contractor shall restore the GS to full functionality not later than 30 minutes after arrival. If the contractor is not able to repair the malfunction and the aircrew is not able to accomplish an effective mission analysis, the COR will use these response/restore guidelines to determine if the contractor shall be held responsible for the malfunction.

3.1.3.6.2 Ground System Maintenance - The contractor shall be responsible for account management, maintenance, upkeep, testing, troubleshooting, and repair of all Ground System equipment.

3.1.3.6.3 Data Recorder Maintenance – The contractor shall maintain and support various types of data recorders to satisfy operational requirements. These data recorders shall include P5CTS DRDs, GPS Data Recorders, Garmin recorders, and other similar devices used to collect data for integration with mission debriefings.

3.1.3.6.3.1 The contractor shall inventory, control, inspect, sustain, maintain, and troubleshoot ACTS data recorder equipment (cases, shells, memory cards, antennas, cables, recharging stations, and batteries).

3.1.3.6.3.2 Whenever possible, the contractor shall use existing AF sustainment methods (supply system, depot, etc) to obtain data recorder parts/supplies. The contractor shall identify any parts or supplies that must be replenished via reimbursement and obtain CO/COR approval before replacing those items.

3.1.3.6.3.3 The contractor shall conduct an operations check to verify correct operation of a data recorder before use and following repair.

3.1.3.7 Remote Range Unit Maintenance

3.1.3.7.1 If it is determined that a Range Remote Unit (RRU) is malfunctioning, the contractor shall be allowed sufficient time to travel to the RRU location

(often geographically separated from the unit’s site). The contractor shall restore the RRU to full functionality not later than 30 minutes after arrival. If the contractor is not able to repair the malfunction and the aircrew is not able to accomplish an effective mission analysis, the COR will use these response/restore guidelines to determine if the contractor shall be held responsible for the malfunction.

3.1.3.8 Availability Criteria

3.1.3.8.1.1 The contractor shall ensure ground system (to include Live Monitor) availability to meet a ten (10) hour flying schedule and ten (10) hour debriefing schedule four (4) days a week, or an eight (8) hour flying schedule and eight (8) hour debriefing schedule five (5) days a week (as specified in the appendices to this PWS) and amended by a designated government representative; to meet schedule changes required to accommodate aircraft availability, operational requirements, and weather conditions; and to meet other changing mission factors.

3.1.3.8.1.2 The contractor shall provide a monthly system availability report. The contractor shall calculate system availability according to the definitions and guidelines specified in Appendix 3.

3.1.3.8.1.3 The COR will adjudicate all determinations of whether a non-effective debrief is chargeable using the guidance in this PWS.

3.1.4 Scheduling Support

3.1.4.1 At each location, the contractor shall provide a single point of contact who shall interface with the government ACTS scheduling manager, assist in developing weekly and daily ACTS schedules, establish a total ACTS resource availability schedule, and coordinate on ACTS-related plans and projects. A contractor representative shall attend weekly and quarterly scheduling meetings and conferences. A contractor representative shall call the appropriate single point flight scheduling activity each day to confirm the next day’s flight schedule. Each wing where ACTS is fielded will be responsible for providing a single point scheduling activity that will direct which aircraft require pods and any change or swap-outs once the schedule is published.

3.1.5 Software Support - The contractor shall update O&M level software as directed on ground stations and/or pods to ensure system wide software baseline is maintained.

3.1.6 Test Equipment Management and Support

3.1.6.1 The contractor shall manage all test equipment assigned to the contract or required for maintenance of assigned equipment.

3.1.6.2 Management of test equipment shall include all activities necessary to ensure the test equipment is ready to use in the performance of maintenance on assigned equipment. This shall include:

3.1.6.2.1 Managing custodial accounts and storing equipment.

3.1.6.2.2 Ensuring all test equipment is fully functional and calibrated before using the test equipment for any maintenance activities.

3.1.6.2.3 Scheduling and obtaining calibration of test equipment with host base

PMEL/TMDE.

3.1.6.2.4 Obtaining repair and/or replacement of test equipment.

3.1.7 Security

3.1.7.1 The contractor shall have access to a COMSEC account at each operating location (government furnished safe and keying equipment).

3.1.7.2 The contractor shall maintain the capability to load cryptographic keys into

ACTS equipment.

3.1.7.3 The contractor shall conform to the provisions of the National Industrial

Security Program Operating Manual, DoD 5220.22-M, applicable DoD

Directives, AF Instructions and JAFAN Manuals for safeguarding classified information

3.1.7.4 The contractor shall obtain any required security clearances for contractor and subcontractor employees requiring access to classified information and unescorted entry to restricted areas.

3.1.7.5 The security clearance requirements for SAP access is a final SECRET clearance based on a NACLC investigation within the last five (5) years.

3.1.7.6 Only those persons who have a “need to know” IAW performance of work under this contract will be given classified information, material, or access to simulated weapons database and classified operational results of aircrew training.

3.1.7.7 Contractor personnel shall comply with release statements on ACTS data with regard to foreign nationals.

3.1.7.8 The contractor shall submit all required paperwork on all employees that will require a security clearance within 30 days of the contract award or employment.

3.1.7.9 The contractor’s site managers shall be responsible for complying with the on-site security requirements as established by the Wing Commander at each operating location. Authorized government or contractor personnel with the appropriate security clearance shall act as escorts when classified data is being generated, displayed, or compiled. Qualified contractor personnel shall act as escort upon direction of the SAR/COR and when proper identification has been arranged in advance.

3.1.7.10 The contractor shall not remove any DRD or comparable recorded media (i.e., floppy disc, zip disc, compact disc, etc.) that contains or formerly contained classified data from the classified debriefing facility. If required, any such

DRD or comparable magnetic media shall either be repaired within the classified work area or, if not repairable, will be turned over to a government representative with the appropriate clearance for disposal IAW approved procedures for the destruction of classified media.

3.1.7.11 The contractor shall support annual U.S. government security inspections and unscheduled spot inspections at each location. A spot inspection is defined as any unscheduled security inspection. The contractor shall be subject to scheduled security inspections of the contractor’s activities by U.S.

government security staff. In addition, unscheduled spot security inspection will be conducted as necessary to insure the U.S. government of secure contractor operations. The contractor shall provide written replies on actions taken within 30 days of the security inspection report. The contractor shall fully document all preventative measures taken and document actions taken to meet specified security goals and objectives. All preventative measures, inspection reports, replies, and related correspondence shall be routed through the SAR/COR to HQ ACC/A3AR to the contracting officer. It is not the intention of the government to have the U.S. Government Security Inspection

Program replace internal security surveillance by the contractor or inspection programs required by other federal agencies (Security Inspection Response).

3.1.8 Safety

3.1.8.1 The contractor shall appoint, in writing, a safety representative to manage all safety program requirements and establish, document, implement, and continuously improve, a pro-active prevention based safety program. This individual shall also be responsible for development, maintenance and improvement of the safety program in support of all ACTS sites operating under this PWS. It is permissible for the duties of the safety representative to be combined with another management position as long as the safety representative has full authority over all safety issues as it relates to services provided at assigned sites. In order to avoid conflicts of interest, the position in charge of safety shall have authority to take safety issues directly to the PM for resolution.

3.1.8.2 The contractor shall use applicable Air Force Instructions and Air Force

Occupational Safety and Health (AFOSH) Standards as a guide to safeguard government property and equipment (Reference Appendix 2).

3.1.8.2.1 The contractor shall implement an Environmental, Safety, and Health

(ES&H) Program IAW host base procedures.

3.1.8.2.2 The contractor shall submit their respective ES&H plans as deliverables

60 days after award.

3.1.8.3 The contractor shall report any injuries, damage, or other safety related mishaps to the site SAR/COR, HQ ACC/A3AR, and base safety personnel within 24 hours of the mishap. The report can be in the contractor’s format but must include the name of the person(s) involved and a description of the mishap. The contractor shall follow-up this report with a second report within

30 days, describing corrective action(s) taken. The government will initiate an investigation as required and formal reporting compliance with Air Force and government directives.

3.1.8.4 The contractor shall report to and assist government safety personnel in conducting investigations of mishaps applicable to its functions under this contract. The contractor shall comply with recommended corrective actions.

Any corrective item the contractor believes is out of scope or requires additional consideration will be submitted to the contracting officer and will be negotiated at that time.

3.1.8.5 Inspection. The contractor shall establish a safety program that includes preventative measures and delineates safety goals and objectives. The contractor shall support an annual government safety inspection and unscheduled spot inspections at each location. The government safety personnel shall perform a formal scheduled safety inspection of the contractor’s workplace once every 12 months. In addition, unscheduled spot safety inspections shall be conducted as necessary to insure the government of safe contractor operations and government safety support. The contractor shall provide written replies within 30 days of the safety inspection report date on actions taken. All inspection reports, replies, and related correspondence shall be routed through the SAR/COR to HQ ACC/A3AR. It is not the intent of the government to have the U.S. Government Safety Inspection Program replace internal safety surveillance by the contractor or inspection programs required by other federal agencies (Safety Inspection Response).

3.1.8.6 The contractor shall be responsible for the safe handling, usage, and disposition of any hazardous materials used or created in the performance of this contract.

3.1.9 Supply Management

3.1.9.1 The contractor shall ensure that all outbound shipments comply with all host country or U.S. Government directives concerning preparation and documentation.

3.1.9.2 The contractor shall designate a focal point at each location for transportation matters regarding supplies and equipment.

3.1.9.3 The contractor shall ensure that all inbound commercial shipments have the appropriate host country customs clearances to avoid any unnecessary customs holds or delays for delivery of supplies or equipment.

3.1.9.4 The contractor shall dispose of all hazardous materials, substance, and waste generated by his services IAW Host Nation, Federal, State, and municipal laws, codes, and regulations. Whenever possible, the contractor will use already established procedures as long as no additional costs to the

Government are incurred.

3.1.9.5 Costs for miscellaneous supplies/consumables needed to complete the O&M tasks, as specified in the appendices to this PWS, shall be included in the

Operations Fixed Price CLINs.

3.1.9.6 The contractor shall, at the direction of HQ ACC/A3A, arrange for transportation of any ACTS equipment or parts using standard AF supply transport methods or, when specifically funded, or other transportation methods.

3.1.9.7 At remote or overseas locations or to support special tenant units, the government may forward-locate ACTS spares to enable the contractor to start repairs more quickly. In these cases, the contractor shall be responsible for storing, managing, tracking, and accounting for the spares placed in their care.

Refer to Appendix 7 and Technical Exhibit 1.

3.1.10 Facilities

3.1.10.1 The contractor shall submit routine requests for Civil Engineering facility maintenance. All requests for government civil engineering support shall be submitted to the SAR/COR for review prior to processing. No alterations to government facilities shall occur without prior approval, through the COR, from the contracting officer.

3.1.10.2 Requests from the contractor for emergency facility service shall be called directly to the Civil Engineering organization. The contractor shall notify the

SAR/COR no later than the next duty day following the request for emergency service.

3.1.10.3 The contractor shall keep work areas in a neat, clean, orderly, presentable and safe condition.

3.1.11 Training

3.1.11.1 The contractor shall conduct ACTS training for government personnel

(military, civilian, or contracted) to support government ACTS functions.

Training shall include, at a minimum:

3.1.11.1.1 Instruction on how to conduct debriefings for aircrews.

3.1.11.1.2 Training for aircrew to operate debriefing equipment in the absence of the contractor.

3.1.11.1.3 Familiarization training for government pod loaders, to include bit checks and fault indications.

3.1.11.2 The contractor shall be prepared to host training classes for government personnel at each location at least every quarter as determined by the

SAR/COR to support a target class size of 3 to 8 trainees. Training classes shall be scheduled two weeks in advance but can be accomplished on short notice if agreeable by both government trainees and contractor trainers.

3.1.11.3 The contractor shall conduct ACTS training for contractor personnel to support new hires and system upgrades.

3.1.11.4 The contractor shall maintain a training guide for ACTS equipment and shall implement changes to training as they occur. The contractor shall review, every 12 months, the training guide for the appropriate ACTS system and update the guide to reflect any changes or modifications to the system that impact the training guide. This modified training guide will remain the property of the government and will be made available to the government upon request.

3.1.11.5 The contractor shall be responsible for maintaining training records on all contract employees. Training Records shall delineate, at minimum, base specific security training, flight line training, formal ACTS O&M tasks, OJT tasks, and other training pertinent to their everyday duties.

3.1.12 Program Management

3.1.12.1 The contractor shall designate, in writing, one program manager (PM), and an alternate, who shall be responsible/accountable for, and have complete authority to act on behalf of the contractor on issues related to the overall supervision and control of all contractor services and personnel required to satisfy the requirement of this PWS.

3.1.12.1.1 The PM will also function as a technical representative.

3.1.12.1.2 The PM will have a minimum of 4 years’ experience with instrumented training ranges and systems, an undergraduate degree, 10 years of supervisory experience, and 3 years of program management experience.

3.1.12.1.3 The contractor shall notify the government at least 90 days in advance of any change in the PM. Any change in the PM must meet the education and experience requirements listed in this PWS (ref paragraph 3.1.12.1.2).

3.1.12.2 The PM shall delegate on-site management to the contractor’s field supervisors (site managers and their alternates) at each ACTS location. The on-site field supervisors shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

3.1.12.2.1 The PM shall identify, in writing, all on-site managers to the CO and the

SAR/COR for each site. Site manager appointment letter is due within 15 days of the following events: initial contract start, a new option year start, and any change in site managers.

3.1.12.2.2 Site managers shall perform limited aspects of technical supply management work (e.g., inventory management, cataloging, property utilization) related to local supply activities.

3.1.12.3 The contractor shall notify the contracting officer (in writing) of any work being performed, if any, that the contractor considers over and above the requirements of the contract before performing such work.

3.1.12.4 The PM shall support the program reviews and periodic meetings specified in paragraph 4.3. The contractor shall designate an alternate who may act in the absence of the PM. HQ ACC/A3AR will be the contractor PM’s point of contact.

3.1.12.5 Required Reports/Documentation. The contractor shall maintain copies of all reports/documentation required under the terms of this PWS at each site. The government maintains full rights and ownership to all such reports/documentation, which shall be turned over to the government upon completion of the contract. The following reports and documentation are specified in this PWS:

Security Inspection Response, as necessary

Safety Inspection Response, as necessary

Incident Reports, as necessary

Quality Inspection Response, as necessary

Contractor Quality Manual, as part of contract bid

Program Management Review, as necessary

System Availability Summary Reports, monthly

Mission Evaluation Debrief Checklists Summary, weekly

Quality Control Plan, as part of contract proposal

Environmental, Safety, Health plans, 60 days after contract award

Site manager appointment letter, 15 days after contract/option start or within 15 days of change

Trip Reports, within 10 days of trip completion

GFE Expenditure Report, Quarterly

3.1.12.6 The contractor shall document incidents, accidents, threats, events and disasters. Such documentation shall be submitted to the SAR/COR within 24 hours of the occurrence.

3.1.12.7 The contractor shall be responsible for the conduct of employees to include liability or personal injury or misuse, abuse, theft, unlawful conversion, and willful requisitioning of unauthorized supplies, equipment, or services not required for support of ACTS.

3.1.12.8 The contractor shall ensure all employees present a professional appearance and wear, in plain view on the upper portion of the outer garment, identification to be furnished by the contractor, containing the company name, employee’s name, and, if available, company identification number of employee.

3.1.12.9 The contractor shall access, update, and maintain ACTS data in various automated data systems. This shall include:

SPRAM - Special Purpose Recoverables Authorized Maintenance

RAMPOD - Reliability, Availability, Maintainability for Pods &

Integrated Systems

CA/CRL - Custodian Authorization/Custody Receipt Listing

ESDS – Electronic Software Distribution System

ATOS - Automated Technical Order System

JDRS - Joint Deficiency Reporting System

3.1.12.10 The contractor shall maintain and control all Government Furnished

Equipment (GFE) as required by Appendix 7. Additionally, the contractor shall report all purchasing costs to the government for each purchase. All contractor-acquired equipment shall become government property. The contractor shall obtain prior approval from the Government Program Manager for all purchases against the GFE/contractor acquired Cost-Reimbursable

CLINs. Contracting Officer approval is required prior to the initiation of any acquisition action for new or replacement equipment exceeding $3,000.

3.1.12.10.1 The contractor shall compile equipment lists with cost estimates, which includes 3 supplier quotes, for government purchase consideration.

3.1.12.10.2 The government will fund a GFE purchase/replacement CLIN with a “not to exceed” amount as specified in the appendices to this PWS. The contractor shall not purchase items under this CLIN without prior approval of the Government Program Manager and the Contracting

Officer.

3.1.12.10.3 The contractor shall provide a quarterly report to the Government

Program Manager and the Contracting Officer delineating the expenses related to GFE CR CLINs.

3.1.12.11 The contractor shall not interfere with the exercise of the official duties of the

SAR, COR, U.S. Government investigation teams, inspectors, or other U.S.

Government authorities.

3.1.12.12 The assignment, reassignment, transfer, supervision, management, and control of contractor employees shall be the responsibility and prerogative of the contractor, however, the contractor shall comply with the requirements set forth in this PWS (i.e., PM changes as listed in paragraph 3.1.12.1.3). When the U.S. Government directs, the contractor shall restrict the employment under the contract or remove from performance of the contract any person who is identified by the Government as a potential threat to the health, safety, security, or operational mission of the installation and its population.

3.1.12.13 The contractor shall, without any additional expense to the government, be responsible for obtaining any necessary licenses and permits, and for complying with any applicable Host Nation, Federal, State, and municipal laws, codes, and regulations in connection with the performance of the work as specified in this PWS. The contractor must ensure adequate time is allowed for the approval of Status of Forces Agreements (SOFA), Technical

Expertise Status Agreements (TESA) in Germany, Technical Representative

(TR) in Italy, Country Work Permits, and Soggiornos (Italian Work Permits).

The government estimates a minimum of 2 months is typically required to process these approvals. All of these documents will be vetted through the

DoD Contractor Personnel Office (DOCPER) and submitted through the

DCOPS website (https://acpol.army.mil/dcops-user/) after Govt Program

Manager review. These are all unwaiverable requirements that must be completed before employees are issued an 1172 or 1172-2 (CAC

Application). In addition, the contractor will be responsible for interfacing with Host Nation accounting and legal representatives to ensure their employees are adhering with local tax laws.

3.1.12.14 The contractor shall be liable for all personnel injuries and equipment damage that result from their negligence or failure to follow safety/health guidelines.

3.1.12.15 The contractor shall take…