RFP_for_FSA.pdf

ACC AMIC /PKA

11817 CANON BLVD, STE 306

NEWPORT NEWS VA 23606-4516

(757) 764-9153

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

FA4890-13-R-0003 21-Feb-2013

b. TELEPHONE NUMBER

757-225-7714

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 22 Mar 2013

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

FA4890

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE F2QF16 16. ADMINISTERED BY

ACC FM - F2QF16

YVETTE COLLINS

216 SWEENEY BLVD, SUITE 212

LANGLEY AFB VA 23665-2032

TEL: 757-764-4656 FAX:

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

VERONICA A. JOHNSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

541990

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

TEL: EMAIL:

COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X

X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

FA4890-13-R-0003

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Financial System Administrator Support

FFP

The contractor shall provide all personnel necessary to provide Air Combat

Command (ACC) Host Base Comptroller Squadrons (Financial Management (FM)) with contractor support for computer operations, LAN component and PC installation, network configuration and troubleshooting to assure uninterrupted accomplishment of daily operations and long-term system viability IAW the performance work statement.

FOB: Destination

SIGNAL CODE: A

NET AMT

1001 12 Months Financial System Administrator Support

FFP

The contractor shall provide all personnel necessary to provide Air Combat

Command (ACC) Host Base Comptroller Squadrons (Financial Management (FM)) with contractor support for computer operations, LAN component and PC installation, network configuration and troubleshooting to assure uninterrupted accomplishment of daily operations and long-term system viability IAW the performance work statement.

2001 12 Months Financial System Adminstrator Support

FFP

The contractor shall provide all personnel necessary to provide Air Combat

Command (ACC) Host Base Comptroller Squadrons (Financial Management (FM)) with contractor support for computer operations, LAN component and PC installation, network configuration and troubleshooting to assure uninterrupted accomplishment of daily operations and long-term system viability IAW the performance work statement.

3001 12 Months Financial System Administrator Support

FFP

The contractor shall provide all personnel necessary to provide Air Combat

Command (ACC) Host Base Comptroller Squadrons (Financial Management (FM)) with contractor support for computer operations, LAN component and PC installation, network configuration and troubleshooting to assure uninterrupted accomplishment of daily operations and long-term system viability IAW the performance work statement.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

1001 Destination Government Destination Government

2001 Destination Government Destination Government

3001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 01-JUL-2013 TO

30-JUN-2014

N/A ACC FM - F2QF16

YVETTE COLLINS

216 SWEENEY BLVD, SUITE 212

LANGLEY AFB VA 23665-2032

757-764-4656

F2QF16

1001 POP 01-JUL-2014 TO

30-JUN-2015

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-JUL-2015 TO

30-JUN-2016

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 01-JUL-2016 TO

30-JUN-2017

N/A (SAME AS PREVIOUS LOCATION)

Exhibit/Attachment Table of Contents

DOCUMENT TYPE DESCRIPTION PAGES DATE

Attachment 1 DD 254 2 24-JAN-2013

Section 2 - Continuation of SF 1449

PERFORMANCE WORK STATEMENT

Performance-Based Work Statement for

Financial System Administrator Support at

ACC Host Base Comptroller Squadrons

DATE: January 28, 2013

TABLE OF CONTENTS

1.0. DESCRIPTION OF SERVICES

1.1. BACKGROUND & OVERVIEW

1.2. TASK REQUIREMENTS

1.3. SPECIAL SKILLS REQUIRED

1.4. TRAVEL

1.5. PERFORMANCE SCHEDULE

1.6. DELIVERABLES

1.7. SERVICE DELIVERY SUMMARY

2.0. ENVIRONMENTAL REQUIREMENTS

2.1. SAFETY AND HEALTH REQUIREMENTS

2.2. SECURITY

2.3. GENERAL

2.4. PROCEDURES FOR PAYMENT

ATTACHMENT 1 - FINANCIAL SYSTEMS AND APPLICATIONS ENVIRONMENT 19

Section 1

Description of Services

1.0. DESCRIPTION OF SERVICES

The contractor shall provide all personnel necessary to provide Air Combat Command (ACC)

Host Base Comptroller Squadrons (Financial Management (FM)) with contractor support for computer operations, LAN component and PC installation, network configuration and troubleshooting to assure uninterrupted accomplishment of daily operations and long-term system viability. Coordination and communication with

ACC/FMF, Defense Mega Centers (DMCs) and local Communications personnel are required to perform services.

ACC Host Base Comptroller Squadrons include the following installations; Beale AFB CA, Davis-Monthan AFB

AZ, Dyess AFB TX, Ellsworth AFB SD, Holloman AFB NM, Langley AFB VA, Moody AFB GA, Mountain Home

AFB ID, Nellis AFB NV, Offutt AFB NE, Seymour-Johnson AFB NC, Shaw AFB SC and Tyndall AFB FL.

1.1. BACKGROUND & OVERVIEW

The Host Base Comptroller Squadron within ACC consists of CAT 5 hubs, switches and routers, SIPRNET terminals, a Global Command and Control System terminal, PC workstations and laptops, printers, and other specialized PC-based servers to include CD-ROMs, virtual private network access, E-mail gateways, etc. with the majority of systems being associated with the

NIPRNET. A DD Form 254, Department of Defense Contract Security Classification

Specification, is required for all positions in order to maintain the SIPRNET terminals and

SIPRNET user accounts.

1.2. TASK REQUIREMENTS

The contractor shall provide the necessary Full Time Employee (s) (FTEs) and functional support required to fulfill this contract, as described within this PWS. One FTE is required at each Host

Base Comptroller Squadron.

1.2.1. Support provided by the FSAs. FSA duties are divided into two primary areas – basic computer systems administration and financial systems application administration. FSAs shall ensure financial systems integration and network connectivity to local Network Operation Support Centers (NOSC’s) and Defense Mega Centers (DMCs) and supply the required level of oversight, maintenance, and administrative support to ensure uninterrupted accomplishment of daily financial operations.

1.2.3. Computer Systems Administration Support. Includes providing professional Information Technology (IT) support to the Comptroller staff. Support includes, but is not limited to, the administration and maintenance of

Comptroller IT equipment to include workstations, monitors, printers, scanners, and various other standard peripherals.

1.2.3.1. The contractor shall install, configure, and maintain all Comptroller workstations in accordance with

AFNETOPS and local Communications Unit guidance. Configurations will generally include the installation of the

Standard Desktop Configuration (SDC) or the Federal Desktop Computer Configuration (FDCC) on all government workstations.

1.2.3.2. All government workstations shall be maintained in such a way as to comply with prescribed Air Force communications guidance/governance, to include the application of patch updates, and configuration changes. The contractor shall serve as the Comptroller Unit’s Client Support Administrator (CSA). The CSA will be notified via e-mail or telecom of all workstation patch requirements, and the suspense date for compliance. Compliance reporting is the responsibility of the contractor CSA.

1.2.3.3. The contractor shall serve as the Comptroller Unit’s Information Technology Equipment Custodian (ITEC)

Manager. As such, the contractor shall maintain inventory control over all accountable ITEC items, reporting and maintaining inventory in accordance with respective Wing ITEC management guidance and AFI 33-112, Information

Technology Hardware Asset Management, (Attachment A).

1.2.3.4. The contractor shall be the focal point within the Comptroller Unit for identifying and reporting all network issues or outages to the respective network helpdesk for resolution. The contractor shall monitor trouble tickets submitted to the respective helpdesk, and shall keep the affected individual(s) appraised of the ticket status.

1.2.3.5. The contractor shall provide one-on-one Microsoft Office and Microsoft Windows operating system training to Comptroller clients as questions arise. Providing formal classroom type training is not a requirement of this performance work statement. One-on-one assistance shall be provided as necessary in the basic use of MS

Office and or Windows, and shall be provided as time allows. Clients requesting extensive training shall be directed to the local Communications Unit Training Facility.

1.2.3.6. The contractor shall provide specific hardware and software acquisition recommendations to management based on analysis of Comptroller IT needs, requirements, and existing resources. The contractor shall keep

Comptroller management apprised of the current state of Unit IT equipment and associated tech refresh requirements.

1.2.3.7. The contractor shall maintain an inventory of printer consumables (cartridges, fusers, etc.), and shall retain all Unit print devices in working order to include toner replacement as necessary. Upon confirmation of a current and active warranty, the contractor shall initiate technical support service calls with the equipment vendor should the contractor not be capable of fixing a hardware issue locally. The contractor shall identify printer hardware and printer consumable items required for purchase to the Unit resource advisor for Government purchase.

1.2.3.8. As the Unit IT professional, the contractor shall advise management as requested on the latest computer and communication equipment/technology available to the Air Force.

1.2.3.9. The contractor shall serve as the Comptroller Unit’s Air Force Portal content administrator. Administration of Portal content does not require Internet programming capability. The contractor shall post images and update text based content as necessary in order to main the Unit’s Air Force Portal presence.

1.2.4. Financial Systems Administrator Support. The contractor shall be the IT focal point for multiple

Comptroller/Financial systems. The contractor shall be the technical point of contact for application installation/maintenance, not the functional point of contact for the application.

1.2.4.1. Financial Systems application administration shall include the installation, maintenance, and troubleshooting of various financial applications (as listed in Attachment 1). The contractor shall install various

Comptroller-specific applications on workstations within the Comptroller Unit.

1.2.4.2. The contractor shall assist Computer Systems Administrators at various locations throughout the Wing with the installation, maintenance, and troubleshooting of financial applications.

1.2.4.3. The contractor shall facilitate the upgrade and maintenance of FM applications (Attachment 1) in the event of a release or upgrade.

1.2.4.4. The contractor shall troubleshoot application issues, engaging the application helpdesk or local

Communications Unit as necessary to resolve the issue.

1.2.4.5. Application server installation, maintenance, and administration are beyond the scope of this effort. The contractor shall not maintain/administer physical server hardware.

1.2.4.6. The contractor shall develop extensive continuity procedures covering all financial applications in use within the Comptroller Unit. Continuity procedures shall be created within the MS Office Suite of tools, and retained within an FSA continuity binder. The continuity binder may be developed centrally and dispensed to each of the Wing FSA, or each FSA may build a continuity folder unique to their respective site. The binder shall be reviewed and refreshed as necessary on a quarterly basis. All information shall be available in both hard copy and soft copy format.

1.2.4.7. The contractor shall ensure efficient collaboration occurs between all ACC FSAs. Collaboration shall include the creation and maintenance of a library of tools to facilitate the sharing/distribution of financial application administration materials among the ACC FSAs.

1.2.4.8. The contractor shall establish a “support network” for use in the event of an extended FSA vacancy (beyond

1 week) where the Comptroller staff may rely on other FSAs via telephone or e-mail, thus ensuring that emergency support is available to the Comptroller staff.

1.2.5. Telecommunications Support

1.2.5.1. Contractor personnel shall also manage the operability of Comptroller Squadron telecommunications to include blackberries, conference room projection equipment and VTC systems, and any Government issued cellular telephones and PDA devices.

1.2.6. Miscellaneous Support

1.2.6.1. Historically an average of 50-100 PCs or peripheral equipment can be expected to be added, moved, upgraded or patched weekly.

1.2.6.2. Contractor employees must be able to lift and carry at least 40 pounds.

1.2.6.3. Set up and/or relocate hardware (e.g., workstations, printers) as required. This will require lifting up to 35 pounds from floor to desktop height.

1.2.6.4. Unpack, inspect, and test incoming computer hardware to ensure that all parts have been received and are in satisfactory condition. This may involve moving incoming computer hardware from the loading dock to a temporary storage area.

1.3. SPECIAL SKILLS REQUIRED

1.3.1. Specific Experience and Expertise. All on-site contractors staffing shall be IA Technician (IAT) Level I certified as defined in the DOD 8570.01-M, pages 24 and 25. The contractor proposal shall clearly address the IAT

Level I certification requirements..

1.3.2. Functional Skills: Contractor personnel assigned to this task should be familiar with the FM applications listed in Attachment 1. The contractor must understand the interrelationships and capabilities of other standard off-the-shelf microcomputer software packages (e.g., MS Windows, and MS Office). Knowledge of Air

Force and Department of Defense (DoD) financial systems and their application environment is desired. Knowledge of Air Force Information Technology (IT) equipment accountability program (ITEC), wireless devices, and all applicable peripherals is desired. Additionally, the contractor will assist users in fully utilizing the capabilities of

Microsoft Office software products in the preparation of briefings, documents, and spreadsheets. This assistance will be provided on a not to interfere basis with other requirements of this PWS and primary functions.

1.4. TRAVEL

1.4.1. Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and shall not be separately reimbursed.

1.5. PERFORMANCE SCHEDULE

1.5.1. Performance Schedule: The contractor shall perform this task from 1 April, 2013 through 31 March, 2014 (Base Period) with three one (1) year option periods as follows:

Base Period: 1 July 2013 to 30 June 2014

Option Year 1: 1 July 2014 to 30 June 2015

Option Year 2: 1 July 2015 to 30 June 2016

Option Year 3: 1 July 2016 to 30 June 2017

1.5.2. Place of Performance: The contractor shall perform and accomplish tasks identified in this PWS at those ACC Comptroller Squadrons listed in para 1.1.

1.5.3. Duty Hours: normal operational hours are 0730-1630, Monday through Friday. The contractor will provide continuous support during these hours.

1.5.4. After Hours: Occasional after-hours support may be required based on customer needs as stated in paragraph 1.2.5.1, and are usually restricted to personnel who are TDY and require technical assistance.

1.6. DELIVERABLES

The contractor shall be responsible for delivering all end items specified in Appendix A. The method of surveillance for all deliverables will be by government inspection and acceptance.

The ACC Acquisition Management and Integration Center (AMIC) Contracting Office requires copies of listed deliverables.

1.6.1. FSA Collaboration and Knowledge-base. An online tool (requiring only a web browser) shall provide a forum for FSAs to cross-feed information amongst the ACC/FM team. A searchable discussion forum where files may be uploaded/downloaded and questions/answers may be posted. The Knowledge-base shall allow analysts to continually capture, create, and refine solutions as a natural part of the workflow process. As solutions are added to the knowledgebase, they shall become immediately available for shared use. The Knowledge-base shall be a “self-service” database of technical information containing information, guidance, advice, links and statistics from other

FSAs. The Knowledge-base tool shall:

Develop, refine and capture best practices for use by FSA across installations with similar requirements.

Allow for rapid “keyword” searches of all posted material (including uploaded files).

Send Email alerts to all FSAs whenever a new post occurs. Provide Email alerts to posting FSAs whenever a response to their query was posted.

Send Email alerts to appropriate systems (e.g. ABSS) help desk whenever a net post occurs and whenever a response to a query was posted.

Provide for a high level view of what is occurring across the ACC/FM community and allows for the rapid identification and resolution of Air Force-wide Financial Management system issues.

Provide a central repository of purely Financial Management system information and expertise providing a picture of the current and past state of Financial Management system analysis and maintenance across the Air Force.

Provide a searchable repository of support information tailored and customized for Financial

Management systems only.

1.6.2. Perform Quality Assurance Survey: Survey assessing the quality of service provided by the FSA will be sent to each Comptroller on a bi-annual basis. These surveys shall be provided to the Comptroller Squadron Commander and ACC/FM.

1.6.3. Contractor Manpower Reporting: The contractor shall report ALL contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

Deliverables Due Date

Trouble Call Summary Monthly – unless otherwise requested Establish Continuity of Operations Plan and provide collaboration tools Annually

Monthly Progress Reports Monthly

Supplies Inventory Usage and Requests Semi-Annually

Hardware and Software Inventory and Status Reports Annually

1.7. SERVICE DELIVERY SUMMARY

Task Requirements Performance Requirement//Acceptable

Quality Level Method of

Surveillance

PWS

Paragraph

Set up and/or relocate hardware (e.g., workstations, printers) as required

Respond to requests promptly.

Daily review of complicated jobs to include time of completion estimate.

(95% of the time)

Daily observation

1.2.3.

Receive and respond to user trouble calls relating to hardware, software, and connectivity

Answer all telephone calls and correct the problem as soon as possible. A fast response and

Daily observation

1.2.3.4 1.2.3.5 http://www.ecmra.mil/ customer satisfaction are priority 1.

(99% of the time)

Contractor personnel shall maintain the Comptroller

Squadron Air Force Portal pages, various Community of

Practice pages and SharePoint pages as required

Review customer knowledge management page input to ensure information is up to date. Schedule updates and log estimated time of completion during weekly review of page content and customer requests for change/update requests.

(95% of the time)

Weekly review 1.2.3.9

Analyze processing malfunctions in cooperation with government personnel to determine causes and take appropriate corrective action

Same day response to malfunctions

– Log problem and estimate time of completion by end of day

(99% of the time)

Daily observation

1.2.4.2 1.2.4.3

1.2.4.4

Contractor personnel shall develop and maintain

Continuity Procedures for

Financial applications

Review Continuity folder to ensure information is up to date and reflects current environment (99% of the time)

Quarterly review

1.2.4.6

Manage the operability of conference room projection equipment and

VTC systems

Daily operational checks on the projector/VTC system. Ensure any problems are reported and logged daily.

(95% of the time)

Daily observation

1.2.5

Submission of deliverables, logs, reports, and forms

On-time delivery of specific deliverable on due date.

(95% of the time)

Daily observation

1.2.3.3 1.6

Section 2

Environmental, Safety, Health and Security

2.0. ENVIRONMENTAL REQUIREMENTS

The Contractor shall comply with all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments), and all

Presidential Executive Orders in effect on the date of award. The Contractor shall comply with the highest degree of environmental protection where any disagreements exist.

2.1. SAFETY AND HEALTH REQUIREMENTS

The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air

Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications.

The Contractor shall comply with the highest degree of safety protection where any disagreements exist.

2.2. SECURITY

The Contractor and all Contractor personnel shall abide by all AF and local rules, procedures and standards of conduct.

2.2.1. Physical Security.

2.2.1.1. The Contractor shall safeguard all Government property and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. The Contractor shall ensure all

Government equipment and materials are secured at the end of each day.

2.2.1.2. For Official Use Only (FOUO) and Privacy Act. Comply with requirements of DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, as well as The Privacy Act of 1974, as amended at 5 U.S.C.

552. This regulation/guidance sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO and Privacy Act information/material.

2.2.2. Personnel Security.

2.2.2.1. All personnel assigned to this contract shall be U.S. citizens.

2.2.2.2. Prior to performance, all Contractor personnel shall be able to obtain a Secret Clearance and hold either an

Interim (favorably completed National Agency Check plus written Inquiries investigation (NAC-I)) or in place

Secret security clearance. Contractor personnel shall have appropriate clearances prior to commencing work unless otherwise approved in writing by the CO. Contractor personnel performing any tasks in their own facilities that require classified AF information must also have an appropriate security clearance.

2.2.2.3. Prior to performance, all Contractor personnel involved in the Special Programs portion of this requirement

(see Task Order 0002, Statement of Budgetary Resources Audit Readiness and Sustainment PWS paragraph 2.8.3 and subparagraphs) shall possess a Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance and must adhere to the Joint Air Force-Army-Navy (JAFAN) security manuals.

2.2.2.4. Controlled/Restricted Areas. Implement local base procedures for entry to AF controlled or restricted areas where Contractor personnel shall work. The Government will complete an AF Form 2586, Unescorted Entry

Authorization Certificate, completed and signed by the sponsoring agency’s Security Manager, before a Restricted

Area Badge will be issued. Contractor employees shall have a favorably completed NAC-I investigation before receiving a Restricted Area Badge. Interim access shall be granted IAW AFI 31-501, Personnel Security Program

Management.

2.2.2.5. Within 10 calendar days of award of any task order, the Contractor shall provide the Primary COR a list with the names, location of performance and clearance requirements of all company employees assigned to the task order.

2.2.3. Classified Information. For all tasks with classified work or access to classified information, the Contractor shall:

2.2.3.1. It is expected that all contractor personnel will have the appropriate security clearance within 10 calendar days after contract award. The Contractor shall also complete visit requests for each individual that will perform work in the Joint Personnel Adjudication System (JPAS) prior to performance start unless otherwise approved in writing by the CO.

2.2.3.2. Clearance Requirements - DD Form 254. Comply with, coordinate and complete a DD Form 254, Department of Defense Contract Security Classification Specification. Upon award, the Government will route the

DD Form 254 for appropriate coordination and signature for incorporation into the contract. The hosting SAF/FM activity will provide security classification guidance for contract performance. The Government will oversee handling and storage of classified information and provide appropriate storage capability for all classified material.

All classified information shall be returned to the Government prior to departing Government premises at the end of each day and week or immediately upon termination from employment, or at contract end, whichever occurs first.

2.2.3.3. Visitor Group Security Agreement (VGSA). Enter into a long term VGSA through the host base

Information Security Program Manager. Provide the information requested by AFFARS 5352.204-9000, Notification of Government Security Activity and Visitor Group Security Agreements. Visitor Groups shall safeguard all collateral classified information IAW DoD 5200.1-R, Information Security Program; AFI 31-401, Information Security Program Management; AFI 31-601, Industrial Security Program Management, and other directives deemed necessary by the servicing Information Protection office. In addition to the items required by

AFFARS 5352.204-9000, the VGSA shall outline how the Contractor integrates security requirements for contract operations with the AF to ensure effective and economical operation on the installation, the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation, and protection of high value pilferable property.

2.2.4. Facility Clearance. Industrial Security guidelines stipulate that facility clearances must be specific and that

Contractor employee security clearances cannot be higher than the facility clearance of the company. The Prime

Contractor shall possess a SECRET facility clearance at contract start. The Prime Contractor shall ensure that any

Teaming Partners or Subcontractors have the appropriate clearances for the work performed prior to beginning performance.

2.2.5. Communications Security (COMSEC). Contractors may require access to COMSEC information on Air

Force installations. The Contractor shall not require a COMSEC account. Access will be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to U.S. citizens holding final U.S.

Government clearances.

2.3. GENERAL.

2.3.1. Security Training. Provide employees with training required by DoD 5200.1-R, Information Security

Program Regulation and AFI 31-401, Information Security Program Management. The Contractor shall also provide initial and follow-on training to Contractor personnel who work in AF controlled/restricted areas IAW AFI

31-101, Air Force Installation Security Program. This training shall be provided by an appointed security manager for the on-base Visitor Group.

2.3.2. Pass and Identification Items. Obtain pass and identification items for employees and non-Government-owned vehicles required for contract performance prior to performance start date.

2.3.3. Retrieving Identification Media. Retrieve all identification media, including vehicle passes, when the contract expires or from employees who depart for any reason before the contract expires, e.g., terminated for cause, retirement, etc.

2.3.4. Traffic Laws. All Contractor employees shall comply with base traffic regulations.

2.3.5. Weapons, Firearms and Ammunition. Contractor employees shall not possess weapons, firearms, or ammunition or carry these items within Contractor-owned vehicle or privately-owned vehicles while on any installation or any office/working location covered under this contract.

2.3.6. Reporting Requirements. Immediately report to an appropriate authority (i.e., CO, PM, COR) any information or circumstances that may pose a threat to the security of DoD personnel, Contractor personnel, resources and classified or unclassified defense information.

2.3.7. For Official Use Only (FOUO). The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

2.3.8. Privacy Act. Work on this project may require that the contractor have access to Privacy

Information. The contractor shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section

552a and applicable agency rules and regulations.

2.3.9. In/Out-Processing Requirements. Contractors will be required to complete in-processing requirements, which will include at a minimum, security paperwork, security badge issue, initial training requirements and network accounts creation. Contractor employees terminating work will be required to complete out-processing requirements, which will include at a minimum security badge revocation.

2.3.10. Hours of Work. On-site contractor support shall be available during customer agency normal operating hours as defined by the individual work locations (the hours may vary slightly amongst the different locations. Work will generally consist of 40-hour workweeks, Monday through Friday, excluding federal holidays, with one hour lunch break. The contractor shall provide for non-standard duty hours support on an as required basis. Non-standard duty hours may be required during the month of September (for all performance periods) for fiscal year end support. The contractor shall coordinate the daily work schedule during the month of September

(for all performance periods) with the local Comptroller to ensure ample IT support coverage is provided, in an effort to adhere to a 40 hour workweek. Contractor will conform to a schedule agreed upon by the COR and the contractor. Duty schedule conflicts unable to be resolved between the COR and contractor will be arbitrated by ACC AMIC/PKA (with notification to

ACC/FM). The contractor will provide a 24 hour written notice to the COR prior to any change in contractor shift schedule.

2.3.11. Federal Holidays. The contractor will not normally be required to work during the following holidays. If performance is required for these holidays, it will be approved and scheduled in advance with the COR.

New Year's Day January 1

Martin Luther King Day Third Monday of January President's Day Third Monday of February Memorial Day Last Monday in May Independence Day July 4 Labor Day First Monday of September Columbus Day Second Monday in October Veterans Day November 11 Thanksgiving Fourth Thursday in November Christmas December 25

Normally, if the holiday falls on a Saturday, it is observed on the preceding Friday. If the holiday falls on a Sunday, it is observed on the following Monday.

2.3.12. Dress/Appearance. Contractor personnel shall present a professional appearance appropriate to the environment at the Comptroller Squadron. Contractor personnel shall wear a badge (e.g.

CAC), visible at all times, identifying them as contract employees.

2.3.13. Smoking, Eating and Drinking. The contractor shall comply with base smoking regulations and smoke, eat, and drink only in designated areas.

2.3.14. Driving License/On-Base Requirements. The contractor and employees shall comply with base traffic regulations, including use of seat belts.

2.3.15. Information Technology Equipment (ITE). Establish and implement procedures to ensure all ITE, to include laptops and other data processing devices, issued to the Contractor by the Government are not lost or misplaced, are not used by unauthorized persons or are not subject to unauthorized external devices.

2.3.15.1. The Contractor shall immediately report to the CO any occurrences of lost ITE within two (2) hours of discovery of occurrence.

2.3.15.2. In the event that ITE is lost, the Contractor may be required, upon written direction of the CO, to replace the equipment at no additional cost to the Government. The Government may replace the equipment and deduct the cost of such from the monthly payment due the Contractor.

2.3.16. Key/Access Badge Control. Establish and implement procedures to ensure all keys/access badges issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The

Contractor shall not duplicate any keys/access badges issued by the Government.

2.3.16.1. The Contractor shall not loan issued keys/access badges to any other persons or allow access by use of issued keys/access badges to any other persons.

2.3.16.2. The Contractor shall report to the CO any occurrences of lost or duplicated keys/access badges within 24 hours of discovery of occurrence.

2.3.16.3. In the event keys/access badges are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks with no additional cost to the Government. The

Government may replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor.

2.3.17. Lock Combinations. Control access to all Government-provided lock combinations to prevent unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the

CO. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

2.4. PROCEDURES FOR PAYMENT. Billing and payment shall be accomplished in accordance with the contract award CLIN structure and cost and will be invoiced on a Monthly basis. Invoicing will be processed through Wide Area Work Flow (WAWF).

Attachment 1 - Financial Systems and Applications Environment

The Comptroller system and application environment includes, but is not limited to, the following systems;

Automated Business Services System (ABSS)

Automated Funds Management (AFM)

Centralized Disbursing Software (CDS)

Commanders Resource Integrated System (CRIS)

Defense Enterprise Accounting and Management System (DEAMS)

Defense Joint Military Payroll System (DJMS)

Defense MilPay Office (DMO)

Defense Travel System (DTS)

Enterprise Output Manager (EOM)

Financial Management Suite (FM Suite)

Integrated Accounts Payable System (IAPS)

Job Order Cost Accounting System (JOCAS)

Leave Web

CLAUSES INCORPORATED BY REFERENCE

252.232-7010 Levies on Contract Payments DEC 2006

Section 4 - Contract Clauses

REL. OF RFP ADVANCE OF FUNDING

“Notice to Offeror(s)/Supplier(s): Funds are not presently available for this effort. No award will be made under this solicitation until funds are available. The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an offeror for any costs.”

52.202-1 Definitions JAN 2012

52.204-2 Security Requirements AUG 1996

52.204-13 Central Contractor Registration Maintenance DEC 2012

52.212-4 Contract Terms and Conditions--Commercial Items FEB 2012

52.217-8 Option To Extend Services NOV 1999

52.217-9 Option To Extend The Term Of The Contract MAR 2000

52.219-14 Limitations On Subcontracting NOV 2011

52.219-17 Section 8(A) Award DEC 1996

52.219-28 Post-Award Small Business Program Rerepresentation APR 2012

52.222-53 Exemption from Application of the Service Contract Act to

Contracts for Certain Services--Requirements

FEB 2009

52.223-18 Encouraging Contractor Policies To Ban Text Messaging

While Driving

AUG 2011

52.232-1 Payments APR 1984

52.233-1 Disputes JUL 2002

252.201-7000 Contracting Officer's Representative DEC 1991

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.209-7999 (Dev) Representation by Corporations Regarding an Unpaid

Delinquent Tax Liability or a Felony Conviction under any

Federal Law (Deviation)

JAN 2012

252.219-7009 Section 8(a) Direct Award SEP 2007

252.219-7011 Notification to Delay Performance JUN 1998

252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

CLAUSES INCORPORATED BY FULL TEXT

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS--COMMERCIAL ITEMS (NOV 2012) (DEVIATION)

(a) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph

(a) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records-Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times, the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(b)(1) Notwithstanding the requirements of any other clause in this contract, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (b)(i) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause-

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (APR 2010) (Pub. L. 110-252, Title VI, Chapter 1

(41 U.S.C. 251 note).

(ii) 52.219-8, Utilization of Small Business Concerns (DEC 2010) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $650,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(iii) Reserved.

(iv) 52.222-26, Equal Opportunity (MAR 2007) (E.O. 11246).

(v) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible

Veterans (SEP 2006) (38 U.S.C. 4212).

(vi) 52.222-36, Affirmative Action for Workers with Disabilities (JUN 1998) (29 U.S.C. 793).

(vii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496).

Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(viii) 52.222-41, Service Contract Act of 1965 (Nov 2007) (41 U.S.C. 351, et seq.).

(ix) 52.222-50, Combating Trafficking in Persons (FEB 2009) (22 U.S.C. 7104(g)).

X Alternate I (AUG 2007) of 52.222-50 (22 U.S.C. 7104(g)).

(x) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (Nov 2007) (41 U.S.C. 351, et seq.).

(xi) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services--

Requirements (FEB 2009) (41 U.S.C. 351, et seq.).

(xii) 52.222-54, Employment Eligibility Verification (JUL 2012).

(xiii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (MAR 2009) (Pub. L. 110-247). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xiv) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (FEB 2006) (46 U.S.C. Appx

1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of clause)

52.232-18 AVAILABILITY OF FUNDS (APR 1984)

Funds are not presently available for this contract. The Government's obligation under this contract is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are made available to the Contracting Officer for this contract and until the Contractor receives notice of such availability, to be confirmed in writing by the

Contracting Officer.

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://farsite.hill.af.mil/

252.212-7001 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS APPLICABLE TO DEFENSE ACQUISITIONS OF COMMERCIAL ITEMS (DEC 2012)

(a) The Contractor agrees to comply with the following Federal Acquisition Regulation (FAR) clause which, if checked, is included in this contract by reference to implement a provision of law applicable to acquisitions of commercial items or components.

X 52.203-3, Gratuities (APR 1984) (10 U.S.C. 2207).

(b) The Contractor agrees to comply with any clause that is checked on the following list of Defense FAR

Supplement clauses which, if checked, is included in this contract by reference to implement provisions of law or

Executive orders applicable to acquisitions of commercial items or components.

(1) ____ 252.203-7000, Requirements Relating to Compensation of Former DoD Officials (SEP 2011) (Section 847 of Pub. L. 110-181).

(2) X 252.203-7003, Agency Office of the Inspector General (APR 2012)(section 6101 of Pub. L. 110-252, 41

U.S.C. 3509).

(3) ____ 252.205-7000, Provision of Information to Cooperative Agreement Holders (DEC 1991) (10 U.S.C. 2416).

(4) ____ 252.219-7003, Small Business Subcontracting Plan (DoD Contracts) (JUN 2012) (15 U.S.C. 637).

(5) ____ 252.219-7004, Small Business Subcontracting Plan (Test Program) (JAN 2011) (15 U.S.C. 637 note).

(6)(i) ____ 252.225-7001, Buy American and Balance of Payments Program (DEC 2012) (41 U.S.C. chapter 83, E.O. 10582).

(ii) ____ Alternate I (OCT 2011) of 252.225-7001.

(7) ____ 252.225-7008, Restriction on Acquisition of Specialty Metals (JUL 2009) (10 U.S.C. 2533b).

(8) ____ 252.225-7009, Restriction on Acquisition of Certain Articles Containing Specialty Metals (JUN 2012) (10

U.S.C. 2533b).

(9) ____ 252.225-7012, Preference for Certain Domestic Commodities (DEC 2012) (10 U.S.C. 2533a).

(10) ____ 252.225-7015, Restriction on Acquisition of Hand or Measuring Tools (JUN 2005) (10 U.S.C. 2533a).

(11) ____ 252.225-7016, Restriction on Acquisition of Ball and Roller Bearings (JUN 2011) (Section 8065 of Pub.

L. 107-117 and the same restriction in subsequent DoD appropriations acts).

12) ____ 252.225-7017, Photovoltaic Devices (DEC 2012) (Section 846 of Pub. L. 111-383).

13)(i) ____ 252.225-7021, Trade Agreements (DEC 2012) (19 U.S.C. 2501-2518 and 19 U.S.C. 3301 note).

(ii) ____ Alternate I (OCT 2011) of 252.225-7021.

(iii) ____ Alternate II (OCT 2011) of 252.225-7021.

(14) ____ 252.225-7027, Restriction on Contingent Fees for Foreign Military Sales (APR 2003) (22 U.S.C. 2779).

(15) ____ 252.225-7028, Exclusionary Policies and Practices of Foreign Governments (APR 2003) (22 U.S.C.

2755).

(16)(i) ____ 252.225-7036, Buy American Act—Free Trade Agreements—Balance of Payments Program (DEC

2012) (41 U.S.C. chapter 83 and 19 U.S.C. 3301 note).

(ii) ____ Alternate I (JUN 2012) of 252.225-7036.

(iii) ____ Alternate II (NOV 2012) of 252.225-7036.

(iv) ____ Alternate III (JUN 2012) of 252.225-7036.

(v) ____ Alternate IV (NOV 2012) of 252.225-7036.

(vi) ____Alternate V (NOV 2012) of 252.225-7036.

(17) ____ 252.225-7038, Restriction on Acquisition of Air Circuit Breakers (JUN 2005) (10 U.S.C. 2534(a)(3)).

(18) ____ 252.225-7039, Contractors Performing Private Security Functions (JUN 2012) (Section 862 of Pub. L.

110-181, as amended by section 853 of Pub. L. 110-417 and sections 831 and 832 of Pub. L. 111-383).

(19) ____ 252.226-7001, Utilization of Indian Organizations, Indian-Owned Economic Enterprises, and Native

Hawaiian Small Business Concerns (SEP 2004) (Section 8021 of Pub. L. 107-248 and similar sections in subsequent

DoD appropriations acts).

(20) ____ 252.227-7013, Rights in Technical Data--Noncommercial Items (FEB 2012), if applicable (see

227.7103-6(a)).

(21) X 252.227-7015, Technical Data—Commercial Items (DEC 2011) (10 U.S.C. 2320).

(22) ____ 252.227-7037, Validation of Restrictive Markings on Technical Data (JUN 2012), if applicable (see

227.7102-4(c)))(10 U.S.C. 2321).

(23) X 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports (MAR 2008) (10 U.S.C.

2227).

(24) ____ 252.237-7010, Prohibition on Interrogation of Detainees by Contractor Personnel (NOV 2010) (Section

1038 of Pub. L. 111-84)

(25) ____ 252.237-7019, Training for Contractor Personnel Interacting with Detainees (SEP 2006) (Section 1092 of

Pub. L. 108-375).

(26) X 252.243-7002, Requests for Equitable Adjustment (MAR 1998) (10 U.S.C. 2410).

(27) ____ 252.246-7004, Safety of Facilities, Infrastructure, and Equipment For Military Operations (OCT 2010)

(Section 807 of Pub. L. 111-84).

(28) ____ 252.247-7003, Pass-Through of Motor Carrier Fuel Surcharge Adjustment to the Cost Bearer (SEP 2010)

(Section 884 of Pub. L. 110-417).

(29)(i) ____ 252.247-7023, Transportation of Supplies by Sea (MAY 2002) (10 U.S.C. 2631).

(ii) ____ Alternate I (MAR 2000) of 252.247-7023.

(iii) ____ Alternate II…