Draft PWS 3 Aug.docx

PERFORMANCE WORK STATEMENT

FOR

MQ-1 and MQ-9

CONTRACT AIRCREW TRAINING

AND

COURSEWARE DEVELOPMENT

TABLE OF CONTENTS

SECTION 1

DESCRIPTION OF SERVICES

1.0. SCOPE OF WORK. Except for the property a services specifically stated as Government-furnished in Section 3 of this Performance Work Statement (PWS), the contractor shall furnish all personnel, equipment, tools, materials, supervision, and all other items and services required to perform and support MQ-1/MQ-9 Contract Aircrew Training and Courseware Development (CAT/CWD) to include Instrument Refresher Course (IRC) for personnel in support of operations, as required, at Creech Air Force Base AFB NV, Holloman AFB, NM, March ARB CA and Hancock Air National Guard Base (ANGB) NY and other locations they may be required in the future. Estimated workload for CAT/CWD is specified in Appendix 1. The Government is also looking at adding Distributed Mission Operations (DMO) Training at MQ-1/9 bases at a later date. The contractor shall perform to the standards specified in this contract. This contract is scheduled for one base year (FY14) followed by 4 option years (FY15-18). A phase-in period is planned starting 1 Aug – 30 Sep 2013.

1.1. GOALS. The goals of this contract are to maximize operational effectiveness and combat capability, and to preserve Air Force personnel and material resources.

1.2. TASKS. The following sections contain those tasks required to accomplish CAT/CWD in accordance with the requirements of this PWS. The specific tasks for this contract are divided into three categories:

(1) CAT to include IRC.

(2) CWD

(3) General Tasks.

1.2.1. Contract Aircrew Training. The contractor shall conduct academic, training device, and live flying instruction in support of formal course syllabi, training plans, event instructor guides and Continuation Training (CT). Training shall be given to formal course students, permanent party aircrew and operational support personnel to accomplish required event objectives and specific event tasks. Academic instruction shall be accomplished during the hours of operation as specified in Section 4 paragraph 4.5. Academic instruction shall include platform academic instruction, remedial training and monitoring of computer-based and self-paced instruction periods. Likewise, the training device, shall be used during the hours of operation as specified in this PWS. In addition to the specific tasks outlined below, instructor duties shall consist of revision and development of student training instructor guides as syllabus or aircraft procedures change due to mission/event or safety requirements. This includes providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry into the training device. The required mix of academic and training device and flying instructor contract personnel shall be left to the discretion of the contractor. Reference Appendix 1 for workload estimates.

1.2.1.1. Standard of Performance for Instructors. The standards of performance for instructors shall be equivalent to completion standards of the applicable Instructor Upgrade Training Course and the Classroom Instructor Course (CIC). The contractor shall provide academic and training device instruction to allow students to achieve the learning objectives associated with applicable syllabi or training plans. In general, accomplishment of learning objectives shall be evaluated by written tests, training device events and in flight instruction. Deficiencies in student academic objective achievement identified by test trend analysis shall be presented at the Curriculum Reviews (refer to Section 1, paragraph 1.2.2.7). The contractor shall provide measures to correct identified trends. Contract instructors shall have a working knowledge of all applicable publications listed in Appendix 3 of this PWS and use these publications, as required, while providing instruction. Air Traffic Control service and radio calls used shall be in accordance with the most current edition of the Federal Aviation Regulation (FAR) Handbook 7110.65 and local directives. The Government shall provide controlled access to all required classified manuals.

1.2.1.2. Academic Instruction . The contractor shall perform academic instruction using Instructor/Lesson Guides to accomplish required lesson tasks. The contractor shall perform the following tasks:

(1) Prepare classroom for instruction.

(2) Issue any lesson-related student materials. This does not include individual student publications distributed by Government personnel, such as, any operational Technical Order (T.O.), Air Force Handbook (AFH), Air Force Instruction (AFI) and/or local instructions.

(3) Perform academic instruction as required by the applicable syllabi or training plans.

(4) Monitor self-paced and computer-based instruction (CBI) to provide academic instruction as required. The contractor shall be responsible for the proper use of the equipment in the Learning Center and shall report any equipment problems to the a Training Quality Program Coordinator (TQPC).

(5) Provide make-up instruction of academic lessons to students who have missed class or have failed an examination.

(6) Provide remedial student training. Remedial training shall be in accordance with the appropriate syllabus or training plan. Remediation shall be scheduled by the contractor and coordinated with the TQPC. Remedial training shall be scheduled to allow continued normal progression in the syllabus or training plan.

(7) Coordinate and conduct aircraft preflight training required to support the syllabi. Review desired learning objectives with students in preparation for examinations/evaluations.

(8) Administer and score examinations. The minimum passing score shall be as directed by the syllabi and local directives. All examinations shall be debriefed to one hundred percent (100%).

(9) Accomplish trend analysis and evaluation as described in AFM 36-2234 and AFH 36-2235, Volume 2. Analyze all examination results for trends toward faulty questions and deficient instruction. Analysis results shall be documented and submitted to the CWQPC and TQPC prior to any CWD work being completed on examinations.

(10) Develop, review, and provide comparative analysis (based on available data) for end-of-phase and end-of-course critiques of academic instruction. Provide critiques to Air Force representative for review and approval. Provide analysis, in desired format, to Air Force representative. Provide Critique for each class, and deliver to the designated Air Force/Government Representative.

(11) When required, serve as a flight evaluation board or mishap (i.e., safety and/or accident) investigation board witness. In addition, contractor employees involved in a mishap shall cooperate with regulatory guidance in AFI 91-204 and other applicable ACC or ANG guidance during mishap investigations.

(12) Manage academic programs (i.e., configuration control) to comply with AFRs, AFIs and other publications listed in Appendix 3 of this PWS.

(13) Maintain continuity folders for each area of responsibility such as Site Manager, Courseware Manager, Instructors/Subject Matter Experts (SMEs), Simulation, Training, Scheduling and Administration etc., which may be periodically inspected by the QPC.

(14) Maintain production folders for each course taught, which may be periodically inspected by the QPC.

(15) Maintain audiovisual library, of electronic video and audio files, films, tapes and lesson courseware. This includes as a minimum, posting changes and maintaining the master lesson courseware (approved contractor produced courseware only) for all syllabus and CT required lessons (including Air Force taught lessons). The library of electronic media shall be maintained on a unit file server and files shall be accessible, searchable and organized via a web browser interface.

(16) Manage, maintain, configure and control academic equipment (i.e., projectors, televisions, computer learning stations). If applicable, this includes uploading of Computer-Based Training (CBT). It is the responsibility of the contractor to maintain positive control of the equipment and ensure that the equipment remains in the assigned locations. Academic equipment shall be designated in writing by the squadron.

(17) Maintain reference material used in support of academic courseware. This includes any T.O., reference notes, publications, etc. The library of electronic reference material shall be maintained on a unit file server and files shall be accessible, searchable and organized via a web browser interface.

(18) Provide all student deliverables including all courseware related material and tactical publications. Production costs shall be directly paid by the government via a NTE Reproduction CLIN

(19) Provide IRC instruction as required in Appendix 1.

1.2.1.3. Training Device Instruction. The contractor shall perform training device missions/events using event instructor guides to accomplish required event tasks and objectives. The contractor shall perform the following tasks:

(1) Review each applicable student's grade book prior to brief.

(2) Thoroughly prepare students to perform the scheduled event.

(3) In accordance with the approved simulator instructor/mission pre-briefing guide, conduct a thorough event pre-brief for all training device events. All syllabi required items shall be covered.

(4) Address 100% of all required items in the simulator instructor/mission briefing guide within the allotted briefing time period.

(5) Accomplish 100% of the specified event tasks during the training device period, unless lack of student progress or maintenance problems shall not allow completion. Non-effective training device events shall be rescheduled.

(6) Instruct students in such a manner that with normal student progression the end-of-course level of proficiency shall be met by the end of the academic phase.

(7) Critique students verbally on all errors committed during the course of the training.

(8) Instruct students in accordance with squadron standards and offer techniques and corrective procedures to help students avoid repetition of errors.

(9) Fill out log to document any problems with the Predator Mission Aircrew Training System (PMATS).

(10) Complete all appropriate administrative paperwork (781, Training Accomplishment Report (TAR), etc.)

(11) IAW the approved debriefing guide, conduct a thorough event debrief for all training device events. All syllabus required items shall be covered.

(12) Record student performance in an electronic or written TMS data base on individual event grade sheets IAW ACCI 11-464. End-of-course minimum standards are listed in the applicable formal course syllabi. Tasks that are not accomplished shall be annotated on the student's "not accomplished" task logs.

(13) Develop, review and provide comparative analysis (based on available data) for end-of-phase and end-of-course critiques of training device instruction. Provide critiques to Air Force representative for review and approval. Provide analysis, in desired format, to Air Force representative.

(14) Provide Air Force and contract maintenance personnel with event data required to transform training device events into software format for entry into the training device.

1.2.1.4. Flight Training Instruction Specific Tasks. The contractor shall perform flight training missions/events using event instructor guides to accomplish required event tasks and objectives. The contractor shall perform the following tasks:

(1) Review each applicable student's grade book prior to brief.

(2) Thoroughly prepare students to perform the scheduled event.

(3) In accordance with the approved instructor/mission pre-briefing guide, conduct a thorough event pre-brief for all flight training events. All syllabus required items shall be covered.

(4) Address 100% of all required items in the instructor/mission briefing guide within the allotted briefing time period.

(5) Accomplish 100% of the specified event tasks during the flight training period, unless lack of student progress or maintenance problems shall not allow completion. Non-effective flight training events shall be rescheduled.

(6) Critique students verbally on all errors committed during the course of the training.

(7) Instruct students in accordance with squadron standards and offer techniques and corrective procedures to help students avoid repetition of errors.

(8) Complete all appropriate administrative paperwork (781, TAR, etc.).

(9) IAW the approved debriefing guide, conduct a thorough event debrief for all flight training events. All syllabus required items shall be covered.

(10) Record student performance in an electrioic or written TMS Data base on individual event grade sheets IAW ACCI 11-464. Tasks that are not accomplished shall be annotated on the student's "not accomplished" task logs.

(11) Develop, review and provide comparative analysis (based on available data) for end-of-phase and end-of-course critiques of training device instruction. Provide critiques to Air Force representative for review and approval. Provide analysis, in desired format, to Air Force representative.

1.2.2. Courseware Development. Contractor personnel shall produce, update and revise MQ-1/9 aircrew and operational support personnel courseware to support academic and training device instruction, and flight phases of the training system covered under this contract. The contractor shall develop all courseware using the current, updated model of Instructional Systems Design (ISD) as defined in AFM 36-2234 and AFH 36-2235. Courseware materials shall support formal course programs, CT programs and MQ-1/9 operational support programs, and may be used for resident and non-resident training. Courseware includes, but is not limited to the following: objectives hierarchy, Media Selection and Syllabus report, lesson format guides, student training materials and ICW lessons. Aircraft hardware, software, tactics, local course rules, flight information publications and safety publications affect courseware materials. Products submitted to the government as new, revised or reviewed shall be submitted in a hard copy with electronic media files. Products with errors shall be corrected and the entire product resubmitted for acceptance by the Government. After the Government has accepted a lesson, report or other product as specified in the contract, the contractor shall deliver the final corrected product both in electronic format and hard copy not later than (NLT) five working days after the acceptance date. The contractor shall provide the required number of SMEs for CWD in accordance with the applicable ACC syllabi.

1.2.2.1. Instructional Systems Development. The contractor shall build training programs IAW with ISD regulations set forth in ACCI 36-2250. ISD shall encompass the total training system. Contractor personnel shall have a working knowledge of the ISD model commensurate with his or her level of involvement in the ISD process. Contractor personnel shall also have a working knowledge of all applicable regulations, instructions, procedures, technical orders, and other publications listed in Appendix 3 of this PWS.

1.2.2.2. Existing Courseware. Existing courseware is Air Force property, and shall be transferred to the contractor in its current condition. Courseware shall not be destroyed or disposed of without knowledge and consent of the CWQPC. During solicitation, all interested parties shall have a chance to view existing courseware at a date and time specified by the Contracting Officer (CO). On a non-interference basis, courseware shall be made available to the contractor during the phase-in period.

1.2.2.3. Courseware Materials. The contractor shall develop and produce the following courseware materials described in Appendix 4, Deliverables. Refer to Appendix 1 for workload estimates applicable to CWD.

1.2.2.4. Courseware Development Tasks. The contractor shall perform the following:

(1) Develop new, review and revise all scheduled courseware and related materials.

(2) Analyze test items and cumulative data for trends for all courseware (as defined in AFM 36-2234 and AFH 36-2235, Volume 2). Maintain analysis results in the corresponding lesson’s production folder.

(3) Pursue the use of current technology, teaching tools and techniques that are compatible with Government media systems.

(4) Contractors shall build courseware training materials IAW Instructional Systems Development (ISD) guidance set forth in AFI 36-2201, AFMAN 36-2234, and AFH 36-2235 Vols 1-11. Contractor shall use DoDI 1322.20, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing ICW as noted in AFH 36-2235. The contractor shall use the following standards and objectives to develop courseware:

(5) Employ metadata characteristics including a listing of commonly defined fields for each learning object. These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data and electronically transferring the information shall use common standards of operability.

(6) The contractor shall develop and adhere to development standards outlined in PWS attachments.

1.2.2.5. Courseware Review and/or Revision and Development. Courseware materials are reviewed and/or revised on scheduled, out-of-cycle and urgent requirements. The contractor shall review and/or revise courseware materials as stated in Appendix 1.

(1) Scheduled Review and/or Revision and Development. Scheduled courseware reviews and/or revisions occur during the normal 2-year revision cycle and are scheduled on the Courseware Development Schedule (CDS) as new, revision or review. A Review is assigned a workload of .1 (1.0 is equal to the amount of work required to develop the lesson from the beginning) and is intended to evaluate the courseware for further revision and to incorporate minor courseware changes. A Revision involves a substantial work effort and is assigned a higher revision in this PWS of 0.5. A New lesson equivalent involves complete development work and is assigned a full workload rate of 1.0.

(2) Out-of-Cycle Changes. These revisions are minor in nature and occur outside the normal review and/or revision cycle. The contractor shall update existing academic, training device and in flight courseware in response to formal syllabus, T.O., equipment modification, AFR or AFI changes which affect the content of the lesson. The CWQPC or the TQPC shall notify the contractor of the requirement for the change and shall furnish all required event details. The changed courseware shall be completed by the contractor within 14 calendar days of notification, or completed and approved by the CWQPC or the TQPC prior to instruction (whichever is later). No workload credit is given for these small and rare occurrences.

(3) Urgent Action Directive (UAD). The contractor shall update existing courseware in response to each UAD issued by HQ ACC on an as-required basis. The CWQPC or the TQPC shall furnish all required event details. The changed courseware shall be completed within 48 hours after notification by the TQPC, or completed and approved by the CWQPC or the TQPC prior to instruction (whichever is later). No workload credit is given for these small are rare occurrences.

(4) Major Block or System Changes. The contractor shall develop new courseware or revise existing courseware/syllabi in response to major block or system changes to the MQ-1 and MQ-9 aircraft. The government shall furnish all required event details, timelines, and all required technical data to the contractor as soon as it is available. The CDS shall then be updated to reflect the change as agreed to by both the Government and the contractor.

1.2.2.6. Joint Curriculum/Courseware Review Meetings. As required, joint curriculum review meetings shall be conducted at least quarterly after training services have begun and shall be on dates recommended by the contractor and approved by the TQPC and CWQPC. These meetings shall be held at the place of performance in a facility designated by the Government. The purpose of these meetings is to develop class schedules and to review course updates, plan deliverable revision schedules and access the impact of MQ-1/9 software/hardware upgrades. Training problem areas, scheduling and open training issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then the CO must approve required actions. Minutes of these meetings shall be prepared and submitted by the contractor IAW Attachment 10 and be signed by both the CWQPC and the Site Manager.

1.2.2.7. Courseware Development Schedule. The contractor shall develop, coordinate, and produce a definitive CWD schedule that shall identify the milestones and time phasing of CWD that shall occur during the next fiscal year. Special emphasis shall be given to milestones at which key ISD tasks or events produce deliverable data or intermediate products of the CWD process. The contractor shall provide the initial CWD schedule to the CWQPC no later than 45 days after contract award. For subsequent option years, the contractor shall provide the CWD schedule to the CWQPC annually no later than 30 calendar days prior to the beginning of each fiscal year in which it is to be effective. The CWQPC shall have 15 calendar days to notify the contractor of acceptance of, or the required modifications to, the CWD schedule and updated as necessary throughout the contract. The CDS shall be updated and coordinated at intervals determined by the Government to meet FTU requirements

1.2.2.7.1. Courseware Development Standards. Contractors shall build CW training materials IAW ISD guidance set forth in AFI 36-2201, AFMAN 36-2234, and AFH 36-2235 Volumes 1-11. Contractor shall use DoDI 1322.20, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing ICW as noted in AFH 36-2235. The contractor shall use the following standards and objectives to develop courseware:

(1) Aviation Industry CBT or ICW Committee.

(2) Advanced Distributed Learning (ADL) Network, Sharable Courseware Object Reference Model (SCORM). Courseware interchange and run time requirements (such as SCORM) shall allow flexibility of content use and deployment of the courseware.

(3) Employ metadata characteristics including a listing of commonly defined fields for each learning object.

These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data electronically transferring the information shall use common standards of operability.

(4) For this contract, all ICW shall be produced in, or converted to, HTML and shall be developed to the standards listed in ACCI 36-2250. All non-ICW academic courseware shall be produced with a PowerPoint or better system to industry standards for high fidelity graphics presentations. ICW/CBT lessons are considered Level II lesson and as instructor led lessons are considered Level I lessons.

(5) All training materials must be developed using the current Air Force Enterprise System.

1.2.3. General Tasks. The contractor shall perform the following identified tasks in performance of this contract.

1.2.3.1. Defense Instructional Technology Information System (DITIS). The contractor shall report all ICW produced to the DITIS for inclusion, or waiver of inclusion, into the DoD I CW inventory IAW DoDI 1322.2. The contractor shall provide a copy (electronic) of any DITIS report to the CWQPC when a ICW lesson is developed and/ or revised IAW the DITIS reporting requirements.

1.2.3.2. Operational Test and Evaluation (OT&E) Support. The contractor may be required to provide support (requested by a QPC or delegated Government representative) for OT&E of training devices at the place of performance. If OT&E support is required then workloads used shall be charged against unit training hours unless situations warrant a special arrangement.

1.2.3.3. Required Reports. The Contractor shall prepare and submit reports as required by this contract to the Local Detachment, Government QPCs, Contracting Officer Representative (COR) and CO, as required. See Appendix 4

1.2.3.4. Conference/Meeting Minutes. The contractor shall prepare and submit the minutes from the Curriculum Review, and Courseware Review Meetings, and any other conferences/meetings required by the terms of this contract. Conference/meeting minutes shall include, but are not limited to, the following: Purpose and objective of the conference meeting, location, summary of discussions, summary of decisions or agreements reached, resultant action items and a list of attendees (by name, rank, position or title, and activity represented). The contractor shall publish and distribute the minutes to each attendee and the COR within 5 business days of the conference/meeting. In the event Performance Evaluation Meetings are requested and conducted by the CO or the contractor, the contracting office shall prepare the minutes and submit them to the contractor and appropriate Government personnel.

1.2.3.5. Training Management System/Learning Management System (TMS/LMS). The contractor shall be responsible for the MQ-1/9 TMS which shall manage all squadron training courses. The TMS shall manage: instructor, supervisor, student and organization support resources, aircraft, simulator, facility resources. Additionally it shall manage all squadron syllabi to include course flow, prerequisites checking, initial qualifications, upgrades, requalification’s, grade books and grade sheets. The TMS must handle 24/7 crew scheduling and visability, provide long range scheduling capability, automate Letter X’s and provide individual desktop functionality which aggregates squadron and Wing information into single display and allows sign-off of pre-flight requirements. The MQ-1/9 LMS shall be an internet based knowledge portal to manage courseware and other academic material for the MQ-1/9 community. The LMS must allow multi-site collaboration for development and approval of courseware. The TMS and LMS may be one stand-alone system or a collection of systems which provides both scheduling and training managements functions for the administration of flight training and a portal for the student to access courseware and other training reference material.

1.2.3.5.1. All unclassified material shall be accessible from FTU/TRSS unclassified LAN, while all classified material shall be located on a classified server that can be accessed via a SIPRNET web page, with password controls (if SIPRNET is not available, then electronic media shall be made available to the instructors). Passwords shall be provided to all current students, instructors, and upon request through the TRSS Detachment CC, operation unit personnel. LAN access shall be approved IAW Local Operating Procedures.

1.2.3.5.2. This capability shall be provided with no additional workload on the FTU/TRSS LAN and information management staff. The contractor shall possess network operating maintenance capability sufficient to support this database and to meet the computer/network needs of all contractor personnel. The contractor shall provide dedicated on-site personnel to manage and support the TMS/LMS.

1.2.3.5.3. All systems must be compatible with and approved by the FTU/TRSS LAN manager. Additionally, all systems and operation must be in compliance with all government security regulations.

1.2.3.5.4. To allow standardization across both FTU and MQ-1/9 operational squadrons based at Creech AFB, Holloman AFB, March ARB and Hancock ANGB, the contractor shall make TMS or components thereof available to all FTU’s and associated squadrons.

1.2.3.5.5. The contractor shall provide all software and licenses, as required, and an appropriate server and associated software for use in all associated operational squadrons.

1.2.3.5.6. The contractor shall also provide the option for government purchase of an additional license/server as well as maintenance/support for future years.

1.2.3.5.7. All TMS/LMS database(s), data and files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the TMS/LMS database(s) data, files and any source code for all products developed under this contract. During the term of this contract, the Government shall have and may request access to completed/accepted TMS/LMS materials prior to the completion/termination of this contract. In addition, all data shall be transferred to a compatible computer/server(s) at Government direction prior to contract termination.

1.2.3.6. Master Files. All master files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the Master Files and any source code for all products developed under this contract. During the term of this contract the Government shall have and may request access to completed and accepted Master File materials prior to the completion/termination of this contract. In this regard, upon request, the contractor shall provide the Government access to Master Files. The following table reflects the required working documents and related Master Files for the different products of the ISD process. The Master Files shall be maintained as electronic files (as is applicable), hard copies, and any other media as specified in this table.

1.2.3.7. Training System Media Chart. The following table reflects the required working documents and related Master Files for the different products of the ISD process. The Master Files shall be maintained as electronic files (as is applicable), hard copies and any other media as specified in this table.

TRAINING SYSTEM MEDIA CHART

1.2.4. Training Support. The following positions support CAT/CWD activities: Training Specialist, Registrar, Scheduling, Joint Interface Control Officer, Certified System Administrator, Intelligence Oversight, PMATS Console operators, PMATS Tactical Programmers, and Administrative personnel duties.. The following are responsibilities for the identified positions. The contractor shall determine the number of personnel required to complete these duties.

1.2.4.1. Training Specialist. The contractor shall ensure the TMS operates effectively and efficiently. The Training Specialist’s secondary duty is to maintain the MQ-1/9 LMS. To maintain accurate training documentation and grade sheet administration the Training Specialist duties shall include but not be limited to ensuring timely and accurate training documentation. Duties shall include: system administrator duties of the TMS/LMS, training database manager, TMS programming of rule based syllabus requirements and prerequisites, develop squadron specific TMS reports, document and maintain all instructor qualification upgrades, set-up and configuration of programmed flight training (PFT) classes with students names and applicable data, ensure accuracy and storage of all course grade sheets, provide TMS/LMS user-level assistance and training to instructors, install TMS/LMS upgrades, troubleshoot and repair TMS/LMS system, repair TMS/LMS database when corrupt, load and maintain LMS courseware.

1.2.4.2. Registrar. The contractor shall maintain a complete and accurate accountability of all student pipeline entry, reassignment, or classification for aircrew student qualification training. The Registrar shall be required to coordinate with HQ’s AFPC and ACC, Goodfellow AFB, HQ ANG, and any other agencies as required. The Registrar shall be the focal point for all student inquiries prior to arrival, during training, and after the students move to other squadrons. Duties include but are not limited to the following:

courses, as required (Creech Only)

courseware materials are available.

1.2.4.3. Schedulers. The primary duty is to provide efficient and effective scheduling support to Creech AFB, Holloman AFB, March ARB and Hancock ANGB. Specific duties are identified for each site.

1.2.4.3.1. Creech AFB Scheduler Duties. To maintain an accurate and workable schedule, the Scheduler's duties shall include but not be limited to:

(1) Build weekly flying schedule shell based on aircraft availability and update the daily flying schedule

(2) Build and update weekly PMATS schedule

(3) Update weekly academic schedule

(4) Attend Special Use Airspace scheduling meeting every Tuesday at Nellis (half day), attend Planning/ Coordinating Airspace Restrictions meeting every Tuesday at Nellis, attend Range scheduling meeting once a month at Nellis, review flow plans, ensure schedule complies with airspace policies and rules.

(5) Update daily Supervisor of Flying (SOF) and Top 3 schedule and Airspace Flow Management Plan

(6) Update and track unit involvement in exercises such as Red Flag and Air Warrior

(7) Attend weekly maintenance meeting and weekly KU scheduling meeting

(8) Update weekly flying hours program and correlate sortie length and airspace requirements with syllabus requirements.

1.2.4.3.2. Holloman AFB Scheduler Duties. To maintain an accurate and workable schedule, the Scheduler's duties shall include but not be limited to:

(1) Determine flight, ground, and simulator scheduling requirements for upgrade, initial qualification, re-qualification, transition, currency, and continuation training based on syllabus requirements, student progression, weather, equipment and range availability, and commander directed programs.

(2) Obtain simulator availability from 16 TRS, compile daily scheduling requirement summary; draft sand publish unit long/short range ground, academic, flying, and simulator training schedules on PEX, TMS, LMS, and locally implemented database systems.

(3) Track daily flight, ground, simulator, and academic requirements and accomplishments.

(4) Perform daily updates of scheduling data as required to compensate for ongoing conditions and training completion rates.

(5) Coordinate with 49 WG Plans, White Sands Missile Range, and Triad scheduling to facilitate exercise and special event coordination.

(6) Attend special use airspace meetings as required.

(7) Attend 49 WG weekly flying, maintenance and range scheduling meetings, as required.

(8) Review flow plans (takeoffs/ arrivals) to de-conflict with 49 WG activities and ensure airspace compliance.

(9) Provide daily schedule via email to all permanent party, students, and applicable distribution inboxes.

(10) Correlate sortie length and airspace requirements with syllabus requirements

(11) Provide inputs to 49 OSS scheduling to build annual flying hour program IAW AFI 11-102 and accomplish weekly flying hour program updates.

1.2.4.3.3. March ARB Scheduler Duties. To maintain an accurate and workable schedule, the Scheduler's duties shall include but not be limited to:

(1) Provide weekly schedule via email to all permanent party, students, and applicable distribution boxes.

(2) Provide weekly schedule to chase aircraft and other unmanned platforms in the Class D airspace.

(3) Attend 163RW Operations/Maintenance weekly meetings.

(4) Coordinate scheduling with contract JTAC’s for effective CAS training.

(5) Coordinate POC/FTD tours with appropriate agencies.

(6) Attend Green Flag Planning Conference, as required.

(7) Perform daily updates of scheduling data as required to compensate for ongoing training conditions and requirements.

(8) Provide liaison between operational squadrons and FTU by providing their schedulers simulator availability as well as instructor/evaluator availability.

(9) Build weekly flying schedule based on academic/simulator/flying requirements and enter into CTOMS including personnel assignments.

(10) Assist SOF Ops Sup with changes to the current day’s flying schedule.

(11) Update and track unit involvement in exercises such as Green Flag and Air Interdiction missions.

(12) Enter daily flying requirements into the Center Scheduling Enterprise (CSE) and saved scheduled missions in the Electronic Mission Folder. IF mission is not scheduled, call range operations to pull mission from schedule.

(13) Send PPR to R2502 range representatives for airspace coordination and save approvals in the Electronic Mission Folder.

(14) Coordinate line of sight frequencies with Gary Butte scheduling.

1.2.4.3.4. Hancock ANGB Scheduler Duties. To maintain an accurate and workable schedule, the Scheduler's duties shall include but not be limited to:

(1) Determine flight, ground, and simulator scheduling requirements for upgrade, initial qualification, requalification, transition, currency, and continuation training based on syllabus requirements, student progression, weather, equipment and range availability, and commander directed programs.

(2) Schedule students and instructors for academics, PMATs and flying events in Win PEX 5.4.5 and TMS, based upon the course syllabus.

(3) Attend a weekly scheduling meeting to coordinate with 138FS schedulers to ensure all facets of Operations Group missions are being covered.

(4) Assist and build weekly flying schedule shell based on aircraft availability.

(5) Coordinate with several agencies such as NEADs (airspace), Rally Point (JTAC), ASOS units (JTAC), and 432nd Scheduling (RSO) to ensure that mission needs are met.

(6) De-conflict daily and weekly schedules to compensate for ongoing conditions and training completion rates.

(7) Provide daily schedule via email to students, instructors and other applicable unit members.

1.2.4.4. Joint Interface Control Officer (JICO) (Holloman AFB only). The primary duty is to provide systems expertise and support to the 49WG Weapons shop Multi-TADIL Network Operations to include: planning, execution, management, and instruction of the Joint Multi-Tactical Data Link Network supporting operational and tactical training. The JICO requires access to COMSEC related material, software, and hardware in order to conduct mission requirements.

1.2.4.5. Certified System Administrator. (CSA). (Creech AFB only). The primary duty is to provide accountability, management and maintenance of student lap top and desk top computers. The duties include:

(1) Student Lap Tops and docking stations

(2) Student CBT room computers and printers

(3) Student lounge computers and printers

(4) Contractor computer work stations

(5) Primary 432nd Wing point of contact for LMS/TMS

1.2.4.6. Intelligence Oversight. (IO) (Hancock ANGB only). Instructors performing flight responsibilities are required to maintain IO qualifications. Annual IO requirements shall be met by accomplishing IO course in ADLS, and IO brief from FTU Intel (FTU/IN). Documentation shall be certificate of completion (ADLS) and AF Form 1522 (IO brief). Certificates and 1522 shall be tracked and maintained by FTU/IN.

1.2.4.7. PMATs Console Operators (Holloman AFB only) The primary duties of the console operator are as follows:

(1) Provide real time PMATs mission support to on-going simulator missions, including EPE’s, Launch and Recovery, CT, regular syllabus missions, and VIP and/or guest demonstrations.

(2) Responsible for loading the appropriately scheduled missions ahead of the arrival of the instructor and student crew scheduled for the simulator.

(3) Maintain an immediate presence during the conduct of the mission in order to provide real-time tactical adjustments as directed by the instructor or CT crew.

(4) Provide troubleshooting assistance for maintenance or programming issues that may occur.

(5) Maintain the time-use log for the PMATs and maintain a daily log of simulator discrepancies for coordination with PMATs manufacturer’s representatives on site.

1.2.4.8. PMATs Tactical Simulator Programmers (Holloman AFB only) The primary duty of the Tactical Simulator Programmer are as follows:

(1) Ensure the PMATS is programmed with tactical and emergency situation scenarios. This includes AGM 114, GBU-12, and GBU-38 weapons profiles, robust target array visual setups to include explosions, patterns of life, vehicular travel, city construction, road patrols with IEDs, and other real-world scenarios in accordance with (IAW) training syllabi, falcon-view map updates, and map updates to the PMATS. The scenarios for the tactical simulator programmers to build will be provided by the government, and will be accepted by the appropriate military subject matter expert (SME).

(2) Responsible for loading all applicable maps into both the tracker and falcon-view (or Zeus) systems, as applicable.

(3) Log and maintain simulator discrepancies or malfunctions and pass them to the 16 TRS military simulator liaison.

(4) Maintain accurate emergency simulator profiles, the simulator programmer(s) will be provided with parameters of a scenario on which to base a large variety of emergency scenarios.

(5) Install updates to applicable electronic flying pubs when changes are released. Publication changes will be passed via the 16 TRS liaison. Duties shall include: construction, maintenance, adaptation, correction and troubleshooting of all tactical and emergency scenario training.

1.2.4.9. Administrative Specialist (Stan/Eval) (Holloman AFB only) The primary duty is to provide administrative support to each of the flying squadrons’ Stan/Eval shops. The duties include:

(1) Management and control of the MQ 1 and MQ 9 flight testing materials.

(2) Updating testing and flight evaluation data in the Patriot Excalibur (PEX) and TMS/LMS.

(3) Interfaces with Host Aviation Resource Management (HARM) personnel to update the Aviation Resource Management System (ARMS), as required.

(4) Reviews and updates student and permanent party stan/eval folders.

(5) Operates various office equipment such as faxes, copiers, phones, and computers.

(6) Prepares reports, memos, letters, forms, briefings, and other documents utilizing Microsoft Word, Excel, Access, and Power-Point.

(7) Answers telephones and forwards messages as appropriate.

(8) Greets visitors and callers and handles their inquiries.

(9) Establishes and maintains both paper and electronic filing systems IAW USAF AFI 33-322, 33-332, and other associated Holloman AFB guidance.

(10) .Opens, reads, routes, and distributes incoming paper and electronic correspondence.

(11) Prepares routine letters, reviews documents for correct grammar and spelling and ensures compliance with group, wing, and HHQ instructions.

1.2.4.10. Administrative Specialist (Training) (Holloman AFB only) The primary duty is to provide administrative support to each of the flying squadrons’ training programs. The duties include:

(1) Management and control of the MQ 1 and MQ 9 flight testing materials.

(2) Updating testing and flight evaluation data in the Patriot Excalibur (PEX) and TMS/LMS.

(3) Interfaces with Host Aviation Resource Management (HARM) personnel to update the Aviation Resource Management System (ARMS) as required.

(4) Reviews and updates student and permanent party flight training grade books IAW AFI 11-202V1, AFI 11-2MQ-1V1, AFI 11-2MQ-9V1, associated Holloman AFB supplements, and locally developed guidance.

(5) Generates AF 4324, aircraft assignment/aircrew qualification worksheet.

(6) Generates training aids for training days.

(7) Performs weekly currency check of personnel training (including ancillary) and notifies members of overdue training via e-mail.

(8) Prepares and executes periodic training schedule.

(9) Generates bi-monthly letter of “Xs”, monthly and quarterly Rated Aircrew Performance (RAP) reports and provides RAP inputs to 49 OSS Training each quarter, 20 month and end of cycle training reports.

(10) Operates various office equipment such as faxes, copiers, phones, and computers.

(11) Prepares reports, memos, letters, forms, briefings, and other documents utilizing Microsoft Word, Excel, Access, and Power-Point.

(12) Answers telephones and forwards messages, as appropriate.

(13) Greets visitors and callers and handles their inquiries.

(14) Establishes and maintains both paper and electronic filing systems IAW USAF AFI 33-322, 33-332, and their associated Holloman AFB guidance.

(15) Opens, reads, routes, and distributes incoming paper and electronic correspondence.

(16) Prepares routine letters, reviews documents for correct grammar and spelling and ensures compliance with group, wing, and HHQ instructions.

1.3. CONTRACTOR REQUIRED PLANS. The contractor shall provide the following plans in support of this contract.

1.3.1. Transition Plan. The contractor shall develop a Phase-In/Phase-Out-Plan. This plan shall be delivered to the CO concurrently with the contractor’s proposal. The Phase-In portion of this plan shall detail how the contractor shall meet Phase-In requirements including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events, and plans for mitigating risk factors. The initial cadre of instructors shall be certified by the Government, if required, IAW the contractor's approved training and certification plan, prior to the beginning of their training responsibilities. The incoming contractor shall interface with Government personnel in a manner that minimizes disruption of training activities during the phase-in period. Alternate plans addressing the need to train and certify new contractors if the incumbents are not retained, are also required. The Phase-Out portion of this plan shall address how the contractor shall ensure continuity of services in the event the incumbent contractor does not receive the follow-on award, including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events. The contractor shall also provide all continuity books and software user guides. The contractor shall coordinate with any offices/agencies, as required, to establish transfer of site licenses for contractor provided software that shall be retained by the Government.