PWS_Swimming_Pool_Maint.doc

Performance Work Statement for

Swimming Pool Maintenance Services

1.0. DESCRIPTION OF SERVICES

1.1. Description of Services. The contractor shall provide all supplies, equipment, tools, parts, labor, personnel, transportation, supervision and management necessary to maintain water quality of the recreational and kiddie swimming pools (Bldg 6090) at Davis-Monthan AFB.

1.1.1. Standards. The pool is a community-sized pool with the following water capacity: Recreational Pool, Bldg

6090 (240,000 gallons), Kiddie Pool, Bldg 6090 (20,000 gallons). The contractor shall perform all services in accordance with this statement of work, manufacturer’s recommendations, industry standards, regulations and commercial practices, and any federal, state, and local regulations. The contractor shall ensure water quality continues to meet or exceed the appropriate Air Force Instruction (AFI) 48-114, Swimming Pools, Spas and Hot Tubs, and Natural Bathing Areas, (Government Provided) and all Federal, State, Local, Base (AFI 48-114), and Environmental Protection Agency (EPA) standards.

1.1.2. Preventive Maintenance and Inspections. The contractor shall conduct preventive maintenance/inspections

(PMI)/any required maintenance and repair to sustain the water quality of the pools limiting service interruptions. Corrective action shall be performed to correct unscheduled deficiencies noted on systems. The contractor shall prepare and maintain historical records of appropriate sampling and analysis to ensure compliance with all regulatory requirements. The contractor shall make available all records of services to government personnel upon request. The contractor shall advise the 355th Force Support Squadron Outdoor Recreation (355FSS/FSCO) manager of planned water system shut downs, at least 7 days in advance, and shall immediately advise of any pool system condition that will adversely affect customer service.

1.1.2.1. Water Sampling. An analysis and sampling function shall be developed and operated to comply with AFI

48-114, Government and regulatory agency requirements. Tests shall be accomplished in accordance with applicable conditions, procedures, and commercial practices. Records of all tests shall be maintained which include, the name and type of test, date and time, final test results, and employee name/number who performed the test. All test results must be supplied monthly to the 355th FSS/FSCO manager, no later than the 5th workday of each month for the previous month. Pool personnel (FSS staff at the Recreational Pool) will perform daily/hourly chemical tests.

1.1.2.2. Corrective Maintenance. Corrective maintenance includes adjustments or service, required to return water quality to proper level. Any required repair of hardware identified by the contractor shall be immediately reported to 355 FSS/FSCO manager. The contractor will accomplish all hardware repair/replacement up to $500 without prior approval by 355 FSS/FSCO manager. When possible, water quality deficiencies shall be corrected during preventive maintenance work. Records or reports shall be maintained that document all corrective and preventive maintenance tasks accomplished and shall reflect the status of each system after work is completed. All corrective maintenance actions performed by the contractor shall be submitted in writing along with copies of applicable invoices weekly to the 355 FSS/FSCO manager.

1.1.2.3. Preventive Maintenance Inspection (PMI) Plan. The contractor shall develop a PMI plan that includes all of the required inspections, tests, and services, addressed in this statement of work. The completed PMI plan shall be submitted to the Contracting Officer and the 355 FSS/FSCO manager for approval, within 30 days of contract award. The plan shall include an estimated weekly/monthly/quarterly schedule of all work to be performed at the outdoor recreational/kiddie pools. Once approved, the contractor shall follow the schedule as closely as possible to facilitate the Government’s inspection process. If changes in the PMI are required, updated plans must be submitted to the Contracting Officer and the 355 FSS/FSCO manager.

1.1.2.4. Quality Control. The contractor shall develop and maintain a water quality plan that ensures proper water quality. The plan shall also ensure that systems are maintained in accordance with the manufacturer’s product literature, federal and commercial standards, and the contract. Manufacturer’s product/equipment literature will be provided by 355 CES at the awarding of the contract. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services, and shall ensure that swimming pool operations meet AFI 48-114, and Federal, State, Local, and Environmental Protection Agency Standards. The contractor’s Water Quality Control Plan shall address all service requirements to maintain proper water quality. The plan shall be submitted to the Contracting Officer and designated 355 FSS/FSCO manager within 30 days of contract award.

1.1.3. Service Calls. The contractor shall respond to service calls made by designated Government personnel for equipment repairs.

1.1.3.1. Personnel Authorized to Place Service Calls. The Contracting Officer will designate in writing, Government personnel authorized to place service calls. A copy of the list of authorized callers will be provided to the contractor, upon contract award. The contractor shall not accept service calls from any individual other than those authorized to place service calls. If the contractor receives a service call from anyone other than designated individuals, the contractor shall advise the caller to contact the designated individuals authorized to place calls. The Government is not responsible for calls placed by individuals other than those authorized by the Contracting Officer.

1.1.3.2. Service Call Designation. Service calls may be classified as emergency, urgent, or routine and the assigned designation will be given to the contractor with the service call.

1.1.3.3. Emergency Service Calls. Emergency service involves the correction of conditions that constitute an immediate danger to personnel, threaten property, or required action to restore essential services. The contractor shall be on the job site within 24 hours after receipt of an emergency service call and shall work continuously until the service is completed.

1.1.3.4. Urgent Service Calls. Urgent service calls are used when a reported condition will not immediately endanger personnel or threaten property, but if not corrected soon, could affect the health or the well being of personnel. Urgent service calls shall be made during normal working hours (7:30 a.m. - 4:30 p.m.). The contractor shall respond to the work site within 24 hours after receipt of an urgent service call and the service shall be completed within five calendar days after receipt of the service call.

1.1.3.5. Routine Service Calls. Routine service calls are for work that is not classified as emergency or urgent. Routine service calls shall be responded to within five calendar days after receipt of a routine service call, and service shall be completed within 14 calendar days after receipt of the service call.

1.1.4. Contractor Access. The contractor shall have access to the pool during the hours of operation stated in paragraph 1.3. of the PWS and may make special arrangements for non-operational times, 1 Oct-31 Mar, by contacting the 355 FSS/FSCO manager, Monday through Friday, from 0700 to 1600 hours. Contractor will access public areas only when necessary to perform duties and will limit amount of time spent in such areas as much as possible.

1.1.5. Replacement Materials and Parts. The contractor shall only use new replacement parts and materials that conform to the original equipment manufacturer’s specifications, unless otherwise approved by the 355 FSS/FSCO manager. The contractor may use rebuilt assemblies/subassemblies if the item is standard to the industry practice and they carry the same warranty as a new assembly or subassembly.

1.1.5.1. Reimbursement for Parts. Prior to purchasing any parts, the contractor shall submit a detailed estimate for parts to the 355 FSS/FSCO manager for approval. The 355 FSS/FSCO manager reserves the right to specify quality, size, efficiency and aesthetic requirements of all items. Reimbursable items/parts shall be provided to the Government at contractor cost.

1.1.5.2. Reimbursement Procedures. The contractor shall invoice for reimbursable parts each month. The contractor shall also submit an itemized list of all reimbursable items used in support of this contract to the 355 FSS/FSCO manager. The itemized list shall include the item description, quantity, unit cost and total cost. The contractor shall also submit copies of all original sales tickets and any supporting documentation with the invoices for monthly payment. For reimbursement, the contractor’s net invoice from their supplier’s parts must be broken out into their individual elements and separated from items for basic services. The contractor shall procure reimbursable items on a competitive basis or, if there is a lack of competition, provide justification. Discounts and rebates on reimbursable items shall be credited to the Government. The contractor shall maintain original delivery tickets, sales slips, or other documents identifying reimbursable items purchased by the contractor, and make all purchase documents available for the Contracting Officer and the 355 FSS/FSCO manager for review. Reimbursement will not be made unless the contractor complies with reimbursement procedures.

1.1.6. Chemicals. Starting with contract award, the contractor is not responsible for supplying chemicals required to maintain pool water quality for the Recreational/Kiddie Pools, building 6090.

1.1.7. Swimming Pool Service Location. The contractor shall provide swimming pool services at the following location on Davis-Monthan AFB: Chlorine-systems (Accu-Tab) and Muriatic Acid Feeder at the Recreational and Kiddie pool facilities located at building 6090.

1.1.8. Acceptance of Services. Upon completion of services at the outdoor recreational pool (building 6090), the contractor shall obtain a signature from a Government employee at the recreational pool. Service tickets must include the contract number, type of equipment serviced, description of services performed; date and time contractor services began and completed, and the contractor employee’s signature.

1.2. Contract Information.

1.2.1. Contractor Qualifications. The contractor and contractor employees shall be bonded, licensed, and properly insured as a pool operator with a minimum of 5 verifiable years of experience maintaining Chlorine and Muratic Acid water treatment methods.

1.2.2. Contract Manager. The contractor shall designate a primary contract manager (CM), and at least one alternate CM, who will be responsible for performance of services. Upon contract award, the contractor shall submit the names and telephone numbers of the primary and alternate CM, in writing, to the Contracting Officer. The CM shall have full authority to act for the contractor on all matters relating to daily operation of the contract. The contractor point of contact shall be available by telephone to receive service calls and to discuss maintenance, repairs, or any other issue or problems with Government personnel. The contract manager shall also be available during normal duty hours to meet on the installation with Government personnel (designated by the Contracting Officer) within 1 hour of notification to discuss any issues or problem areas.

1.2.3. Government Quality Assurance. The government will regularly evaluate the contractor’s performance to ensure compliance with contract terms and conditions. Evaluations will be performed by 355 FSS/FSCO manager.

1.2.3.1. Records. The contractor shall maintain records of all inspections, maintenance and repairs performed by the contractor. Records shall include the name of the contractor technician/inspector, type of equipment, date of services, description of the services, discrepancies found, corrective action taken and date of corrective action. The contractor shall maintain contract documentation and make it available to Government personnel throughout the contract performance period, and upon contract completion and final settlement of any claims under this contract.

1.2.3.2. Records Submission. All required reports and records must be electronically produced and submitted to the Government in Microsoft Word and Excel compatible format. The contractor is responsible for creating and maintaining Government required records specifically required by this PWS. If requested by Government personnel, the contractor shall provide the original record or a reproducible copy of any such record within five (5) working days of receipt of the request. The contractor is responsible for all documentation, records, schedules, etc., as described in this PWS. All records produced as a result of contractor performed services are the property of the Government and shall remain so upon completion of this contract. The contractor shall keep reports and records current at all times, and submit all documentation and records to the Government upon completion of the contract.

1.2.3.3. Government Quality Assurance. Inspection of contractor services will be conducted by 355 FSS/FSCO manager or designated representative, to ensure contractor-provided services are performed in accordance with the terms and conditions of the contract.

1.2.4. Swimming Pool Hours/Seasons of Operation. The hours and seasonal periods of operation for the recreational/kiddie swimming pools is subject to minor modifications. The contractor shall be notified by 355 FSS/FSCO manager of any changes to the hours and seasonal periods of operation. The Recreational/Kiddie Pools, Bldg 6090, pool chemical levels will be tested and maintained at a reduced rate by 355 FSS/FSCO staff during the closed season. Maintenance will continue at the normal rate throughout the year.

Building 6090

1 April – 30 September

Swim Lessons

Monday – Friday 8:00 a.m. – 10:50 a.m.

Pool Parties

Friday – Sunday 5:00 p.m. – 10:00 p.m.

Building 6090

1 October – 31 March

2.0. GENERAL INFORMATION

2.1. Emergency Services. The government will provide fire and police services. There are no emergency medical services available on base. The contractor shall dial 911 for emergency medical services.

2.2. Security Requirements

2.2.1. Pass And Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

2.2.2. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc., and turn them in to the issuing office.

2.2.3. Traffic Laws. Contractor employees shall comply with all base traffic regulations. Contractor employees are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of cell phones while on D-M is strictly prohibited.

2.2.4. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

2.2.5. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on Davis-Monthan AFB.

2.2.6. Reporting Requirements. Contractor personnel shall immediately report to an appropriate government authority any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information.

2.2.7. Physical Security. Contractor employees shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

2.2.8. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

a. The contractor shall immediately report any occurrences of lost or duplicated keys to Quality Assurance Personnel.

b. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

c. The contractor shall prohibit the use of keys and/or cipher lock combinations, issued by the government, by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

2.2.9. Safety. The contractor shall comply with all applicable laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor, and the government will assume no liability or responsibility for the contractor’s compliance or noncompliance with such responsibilities.

2.2.10. Work Area. The contractor shall, at all times, keep work areas free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion of the job or when away from the work site, the contractor shall leave the work area and premises in a clean, neat, safe and workmanlike condition. The contractor is responsible for removal and proper disposal of all job related waste material at a permitted site.

2.3. Continuation of Essential DoD Contractor Services During Crisis. This requirement has been determined not to be essential and does not require continued support during a crisis, as defined DoD Instruction 3020.37, Continuation of Essential DoD Contractor Services During Crisis.

3.0. APPENDICES

3.1. Appendix 1 - Pool System Equipment Location: Designated route the contractor shall utilize. Upon contract award an orientation will be accomplished by designated 355th Force Support Squadron personnel. The route to the training pool is provided only as a reference.

3.2. Appendix 2 - Pool/Equipment Estimated Workload Information

Recreational/Kiddie Pools Building 6090

AFI 48-114

3.3. Appendix 3 - Air Force Instruction 48-114 and Davis-Monthan Air Force Base Disinfection Procedures and Response to Biohazard Incidents for Base Swimming Pools