FA4877-14-Q-0028_-_Furnish _maintenance _service_Washer_and_Dryers_PWS.pdf

Performance Work Statement for

Furnish, Maintain, and Repair Washers and Dryers

1.0 D E S C R I P T I O N OF SERVICES/GENERAL INFORMATION

1.1. Descr ipt ion of Services. The contractor shall provide all equipment, tools, materials, parts, transportation, personnel, labor, supervision, and management to furnish, maintain, and repair washers and dryers at selected facilities on Davis-Monthan AFB

(DMAFB), AZ.

1.1.1. W o r k Schedul ing and Management. The contractor shall perform services between the hours of 7 :00a.m. through 4 :00p.m ., Monday through Friday, excluding

Federal holidays. The contractor must coordinate with Government Quality Assurance

Personnel (QAP) in advance before scheduling services outside of these hours and days, at no additional cost to the Government.

1.1.2. Equ ipmen t Specifications. Only new model or rebuilt machines, in proper operating condition a n d appearance shall be provided by the contractor. Equipment w i l l be subject to the Contracting Officer’s (CO) inspection, or a designated r e p r e s e n t a t i v e . All equipment shall be white in color and rated commercially available or for multifamily use. The contractor shall not furnish machines with coin boxes. Each machine shall have an identification n umb e r located on the front of the machine for identification purposes and repotting operating p r o b l e ms . Identification numbers shall be a minimum of one (1) inch in height.

1.1.2.1. Washers. Washers shall meet the following specifications:

a. Extra Large "Heavy Duty"

b. A minimum 3.0 cu ft. capacity

c. At least 5 cycles, 2 speeds, 3 water level s

d. Identified as one piece agitator

e. Energy Star rated

f. Operation of 120 volts AC, 60 Hz

1.1.2. L 1. The contractor shall provide all washer maintenance, h ose s , and electrical cords.

1.1.2.2. Dryers. The contractor shall furnish both electric and gases operated dryers , and meet the following specifications:

a. Extra-large ''Heavy Duty''

b. A minimum of5.0 cu ft. / 1 6-pound tub capacity

c. Auto Sense System

d. 3 temperature settings

c. 3 drying c yc l e s

f. Energy Star rated

g. Electric Dryers. Operate off of208 volts AC,60Hz and comply with the performance specifications for electric dryers. Electric dryer cords are mostly

4 prong with some 3 prong.

h. Gas Dryers. Operate off of natural gas and have 120 volts, 60Hz. Power.

Gas hoses shall be at least 3 feet long to allow the dryers to be pulled out from the wall for cleaning

1.1.2.2.1. The contractor shall provide all dryer maintenance, gas hoses, and electrical cords and vent ducting.

1.1.2.3. Backflow Flappers. The contractor shall install "backflow flappers" in each individual dryer duct (having ganged exhaust) where it goes into the wall from the laundry room to prevent back flow of hot air into unused dryers_ The contractor shall maintain backflow flappers in proper working order.

1.1.3. C o d e Requirements. The contractor shall ensure all equipment meets the code specifications established by the U.S. Public Health Federation and National

Sanitation Foundation and/or Military authority having jurisdiction, and is subject to inspection by the installation medical authority. The contractor shall install a l l equipment in accordance with (IAW) the National Electric Code, the Union Plumbing

Code, and comply with all safety and security m e a s u r e s required b y the CO, or a designated representative.

1.1.4. Initial Equipment Installation. The contractor shall install washers and dryers i n the facilities listed in Appendix 1 , Washer and Dryer Locations, in the quantities listed.

The contractor shall i n s t a l l all equipment within 10 workdays after starting equipment installation. The contractor shall have an installation-sequencing plan, coordinated with

The out-going contractor, so no building is without equipment f o r more than 24 hours.

1.1.4.1. Equipment Removal or Installation Du ring Contract Period of

Performance. The contractor shall remove any piece of equipment from any location within 48 hours of notification by the CO, or a designated representative. Contractor notification will be sent via email followed by a modification to the contract.

Contractor payment f o r t h e i r e q u i p m e n t w i l l t e r m i n a t e at midnight of the second da y after notification or upon equipment removal, whichever one comes first.

Any additions to the contract requirements shall be completed within 10 workdays of contract modification and payment will start on the day of installation. Equipment shall not be relocated f r o m i t s original l o c a t i o n without approval or request of the

CO, or designated representative.

Any relocation of equipment shall be made at no additional cost to the Government.

1.1.4.2. F i n a l Equipment Removal. The contractor shall remove all contractor equipment a t the end of the contract period of performance. The contractor shall coordinate equipment removal with the entering contractor, within 10 working days of contract expiration.

1.1.5. Signs and Decals: The contractor shall supply each laundry room with operating instructions and instructions for reporting necessary repairs, to include telephone number.

Signs and decals shall be professionally made, no "homemade “signs, and the contractor shall keep signs and decals updated and in serviceable condition throughout the life of the contract. The contractor shall furnish "out-of-order “signs to each building manager.

1. L6. Found I t e m s : The contractor shall tum in any found personal items of equipment, clothing, jewelry, money, etc.; to the building manager. The contractor shall obtain a signed receipt from the building managers for lost items that are turned in.

1.1.7. M a i n t e n a n c e and Repair

I.1.7.1. Equipment Maintenance. The contractor shall service, inspect, and clean all equipment at least monthly to maintain the equipment in good operating condition. The contractor shall ensure al l pe r so nn e l are properly trained and qualified to maintain a n d repair washers and dryers.

1. L 7.2. Maintenance and Repair Site. The contractor may perform maintenance and repair services at the equipment site; however, if maintenance and/or repair services wi11 exceed 4 hours, the contractor shall perform services at the contractor's place of business.

1.1.7.3. R e p l a c e m e n t Equipment. Removed machines are deemed unserviceable for the purpose of this contract and the contractor shall replace machines with a serviceable unit at the time of removal.

1.1.7.4. Service Calls. The contractor shall respond to service calls placed by designated Government personnel for maintenance and repair services. Individuals authorized to place service calls will provide the contractor with the building number, machine nun1ber, an explanation of the equipment malfunction, and a phone number where the individual can be reached.

1. L7.4.1. Personnel A u t h o r i z e d to Place Service Calls. The Contracting Officer will designate, in writing, Government personnel authorized to place service calls. A copy of the list of authorized callers will be provided to the contractor, no later than the contract start date. The contractor shall not accept service calls from any individual other than those authorized to place service calls. If the contractor does receive a service call from anyone other than the authorized individuals, the contractor shall advise the caller to contact individuals authorized to place calls. The Government is not responsible for calls placed by individuals other than those authorized by the Contracting Officer.

I.L 7.4.2. Service C a l l R e s p o n s e . The contractor shall repair or replace machines before the end of the following working day in which the service call was placed. The contractor shall ensure that each machine is in operating condition each Friday, unless Friday is a holiday, all machines shall be in operating condition on

Thursday. The contractor shall maintain a d e q u a t e replacement machines.

1.1.7.5. Dormitory Access. The contractor shall contact the individual that placed the service call or Dorm Manager for access into the dormitory area. The dormitory area is closed off to general acces s by a "bollard system" in the streets.

1.1.8. Vandalism and P e r s o n a l Injury. The contractor shall report all instances o f vandalism, theft, or apparent w i l l f u l ac t of damage t o the DMAFB Security Forces, Contracting Officer, and QAP. The contractor may be required t o complete a statement for the Security Forces. Al l a s s o c i a t e d costs shall b e borne by the contractor.

Any losses resulting f rom such damaged, broken or stolen equipment shall b e absorbed by the contractor. Any injuries to personnel c a u s e d b y the operation o f the equipment and due to willful contractor negligence shall be treated as a normal third party liability claim and shall hold the Government harmless for such injuries or claims resulting there from.

1.2. General Information

1 .2.1. Contract Manager. The contractor shall d e s i g n a t e a primary and at least one alternate contract manager ( CM), who will be responsible for the contractor's performance of services. The alternate CM shall act for the primary C M when absent.

Upon contract a wa r d , the contractor shall submit the names and telephone numbers of the primary and alternate C M , in writing, to the CO. The pr imary or alternate CM shall have full authority t o act for the contractor o n all matters relating t o daily operation of the contract. The contract manager or alternate shall be available during normal duty hours to meet on the installation with Government personnel to discuss any issues or problems

And must be accessible by phone or pager for 24 hour emergency issues. Primary a n d

Alternate Q A P must read, write, speak, and understand English Fluent ly .

1.2.2. C o n t r a c t o r Employee Restrictions. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general wellb eing or operational mission of the installation and its population.

1.2.2.1. Conflict of Interest. The contractor shall not employ any i ndividual who is an employee of the United States Government if the employment of that individual would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Ai r Force, either military or civilian, unless such person seeks and receives approval of the employment in accordance with Department of Defense Directive (DODD) 5500-7, Standards of Conduct. In addition, the contractor shall not employ any person who is an employee of the Department of the

Air Force if such employment would be contrary to the policies contained in AFl 64-

106 Air Force Industrial Labor Relations Activities.

1.2.2.2. M i l i t a r y Personnel. The contractor is cautioned that off-duty active mi l i tary personnel hired under this contract may be subject t o permanent change o f station (PCS), change in duty hours, or deployment. Military reservists and National

Guard members may be subject t o recall to active duty. The abrupt absence of these pe rsonnel c o u l d adversely affect the contractor's ability to perform. Their a b s e n c e at any time s h a l l not constitute an excuse for non-performance under this contract.

1.2.2.3. Illegal Aliens . lAW Air Combat Command (ACC) supplement to AFI 3.1-l

01, The Air Force Installation Security Program (FOUO). illegal a l i ens are unauthorized on DMAFB. The contractor shall not hire illegal aliens to perform c o n t r a c t services on

DMAFB, nor attempt to bring illegal aliens on the installation. Corrective punitive action will be taken against the contractor and the illegal alien i f the contractor hires illegal aliens to perform contract services on DMAFB.

1.2.2.4. Contractor Travel on DMAFB. Contractor employees shall not loiter in any working area before or after performing services. All contractor employees shall l imit their travel on DMAFB only to the specific areas required f o r performance of services or in travel directly t o and from these locations. Upon completion o f contract s e r v i c e s , contractor employees shall promptly d e p a r t DMAFB.

1.2.2.5. Contractor Employee Conduct. The Government reserves the right to require removal from the installation any contractor employee who endangers persons or property, whose c;1ctions are inconsistent with professional conduct, whose continued employment is inconsistent with the interest of military security or who is found to be incapacitated or under the influence of alcohol, drugs, or other substances. Removal of employees for any reason does not relieve t he contractor of the requirement to perform services s p e c i f i e d herein.

1.2.3. S e c u r i t y Requirements

1.2.3.1. List of Employees. Parts of this project are located w i t h i n controlled areas.

One week prior to initial commencement of work, the contractor shall submit to the

Contracting Officer a list of contractor employee names, social security, and driver's license numbers, State of issue, and Date of Birth, or other means of positive identification of all employees performing services on DMAFB. Foremen.

supervisors and superintendents must be identified o n the list of employees. The contractor shall submit an updated l i s t when an employee’s status or information changes. The name of any contractor employee that is terminated during the period of the contract must be reported to the Contracting Officer, in writing, within one workday of the employee's termination.

1.2.3.2. S e c u r i t y T r a i n i n g . All contractor employees shall receive initial and recurring security education t r a i n i n g from the sponsoring agency's security manager.

Training must be conducted in accordance with Depa11ment of Defense Directive

(DoDD) 5200.1- R, DoD Information Security Program, and Air Force Instruction

(AFI) 31-401,

Information Security Program Management. Contractor personnel who work in Air

Force controlled/restricted areas must also be trained \AW AFI 31- 101The Air

Force Installation Security Program.

1.2...3.3. Safeguarding of Classified and O t h e r Information. The contract does not involve the disclosure of classified information, however, any information of a confidential nature, records or employees files that may be observable during performance of services shall not be perused by contractor employees for any reason.

The contractor shall ensure t h a t contractor employees not notify, repeat, comment upon, disclose, or use in any way information seen, observed, or derived f r o m documents or conversations of a sensitive or confidential nature overheard by them.

The contractor shall comply with and assume r e s p o n s i b i l i t y for compliance of this provision by i ts employees.

1.2.3.4. Pass and I d e n t i f i c a t i o n Hems. The contractor shall ensure the pa<;s and identification items required for contract performance on DMAFB are obtained for employees and non-Government owned vehicles.

1.2.3.5. Retrieving Identification Media. The contractor shall retrieve a l l identification media, including vehicle passes from employees who depart f o r any reason b e f o r e the contract expires; e.g. terminated for cause, retirement, etc., or upon contract completion. The contractor shall notify the Contracting Officer i n writing when an employee departs, and return the employee's identification to the office that issued i t .

1.2.3.6. Traffic Laws. Contractor employees shall comply w i t h all Davis-Monthan AF

B traffic regulations and state traffic laws. Contractor employees are subject t o random vehicle speed control checks. Failure to adhere to base traffic regulat ions may result in the loss of base driving p r i v i l e g e s , debarment from the base, or other administrative action. The use of cell phones is strictly prohibited while driving on Davis-Monthan A

FB, unless the phone is hands free. Seat bel t use is mandatory for all drivers and passengers of vehicles.

1.2.3.7. Random Personnel and Vehicle Searches. Contractor personnel are subject to random p e r s o n n e l a n d vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base. Denial of entry to contractor personnel who refuse to be searched, or detention of personnel found to be in possession of contraband, may result in loss of base driving privileges, debarment from the base, or other administrative action. Detention of contractor employees for any reason does not relieve the contractor of the requirement to perform c o n t r a c t s e r v i c e s .

1.2.3.8. Weapons, Firearms, and A m m u n i t i o n . Contractor employees are prohibited from p o s s e s s in g weapons, firearms. or ammunition on themselves or within their contractor owned v e h i c l e or privately o w n e d v e h i c l e w h i l e on

Davis-Monthan AFB.

1.2.3.9. For Official Use Only (FOUO). The contractor shall comply with DoDD

5400.07, Chapter 4 , DoD Freedom of Information A c t (FOJA) Program r e q u i r e m e n t s . This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO m a t e r i a l FOUO or FOIA material discovered by the contractor or contractor employees shall not be retained b y the contractor and surrendered immediately to an appropriate Government authority.

1.2.3.10. Reporting Requirements. Contractor employees shall immediately report to an appropriate Government authority any information or circumstances of which they are aware that may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information.

1.2.2.6.11. Physical Security. Contractor employees are responsible for safeguarding all Government property a n d controlled forms provided f o r the contractor's use. At the end of each works period. the contractor shall secure all

Government facilities, equipment, and materials.

1.2.3.12. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the Government.

a. The contractor shall immediately report any occurrences of lost or duplicated keys to Quality Assurance Personnel.

b. ln the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the Government. The

Government may, however, a t its option, r e p l a c e the affected Jock or locks or perform r e -keying a n d deduct the cost of such from t h e monthly p a y m e n t due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

c. The contractor shall prohibit the use of keys and/or cipher lock combinations, issued by the Government, by any persons other than the contractor's employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

1.2.3.13. Restricted Areas. Strict security a n d personnel a c c e s s control i s maintained. To gain entry into restricted areas, contractor personnel must be listed on an Entry Authorization List (EAL), have proper identification (two forms, one of which must have a photograph), be identified by Government escort personnel, and be physically escorted on site by authorized escort personnel. Every effort will be made to coordinate these requirements in advance; however, there may be delays of up to 15-

30 minutes when escorts are required, and this delay will be pa1t of the job. The following paragraphs provide specific access requirements:

1.2.3.13.1. Five days prior to the initial commencement of work, the contractor must submit to the contracting officer a list containing the same info as identified in 11.1.

for all employees who will be engaged in restricted area work. The contractor will also submit a list of vehicle descriptions and serial numbers for the vehicles brought i n t o the restricted area. The CO will then prepare an EAL for approval. The EAL will be updated every th i r ty (30) days thereafter or unt i l such time as the list has been altered by

25%, at which time an entirely new list must be submitted by the contractor to the CO.

After the initial l i s t has been submitted, all changes m u s t be submitted 48 hours in advance of the added p e r s o n ’ s required a c c e s s to the site. The requested changes will be submitted to the CO in writing.

1.2.3.13.2. Contractor’s supervisor shall n o t i f y Central Security Control ( CSC) i n order that contractor personnel m a y be pre-announced to the owning agency.

Contractor personnel m u s t me e t the escort(s) at the restricted a r e a security g a t e within t h e agreed upon time limits. Arrival at a restricted area unannounced, or attempts by the contractor to contact r e s t r i c t e d a r e a personnel directly, will be considered s e c u r i t y violations.

1.2.3.13.3. For entry into controlled areas; the contractor shall contact the owner agency to arrange for an escort and to coordinate the work time. The CO will provide a list of points of contact and phone numbers for controlled area access. Attempts t o enter controlled areas unannounced will be considered security violations.

1.2.3.13.4. Contractor personnel shall avoid restricted and controlled areas unless work is to be accomplished and all necessary coordination and pre-announcements have been made.

1.2.3.7. Vehicles. All vehicles used in the performance of this contract shall be properly registered and meet local state and federal safety and emissions requirements.

Each contractor vehicle shall have the Contractor Logo exhibited on each side of the cab. The sign must use at least 2" high letters. Vehicles shall be in satisfactory mechanical condition and present a neat and clean a p p e a r a n c e . Any vehicle(s) not so maintained may be ordered r e mo ve d f r o m the base by and at the sole discretion of. the

CO until satisfactory repairs is made. The contractor shall operate v e h i c l e s to comply w i t h base traffic regulations. Vehicle-mounted communication equipment shall conform to all applicable base and federal f r equency regulations and avoid conflict with existing frequencies.

1.2.4. Quality Control

1.2.4.1. Qual i ty Control Plan (QCP). The contractor shall provide a QCP to the CO for acceptance not later than five days prior to the pre-performance conference. The QCP shall include, but not limited to:

a. A description of the inspection s y s t e m , to cover all performance objectives listed on the SDS. The description should include s p e c i f i c s as to the areas to be inspected on a scheduled a n d unscheduled basis, frequency o f inspections, and the title and organizational placement o f the inspector(s).

b. A description of the methods t o be used for identifying and preventing defects in the quality of service performed.

c. A description of the records to be kept to document inspections and corrective or preventive a c t i o n s taken.

d. A l i s t of performance s t a n d a r d s for each of the performance objectives listed in

Section 1 .

e. e A description of the process to accomplish each of the performance objectives listed in Section I.

f. Records of inspections shalt be kept and made available to the

Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract

1.2.5. Government Hours of Operation. The official hours of operation at

DMAFB are 7:00 a.m. 4:30 p.m., Monday-Friday excluding Federal h o l i d a y s .

The normal duty hours for the 355 C Engineer Squadron (355 CES) are 7:00 a.m.-

3:30p.m. QAP assigned to the 355 CES are usually ava i lable d u r i n g n o r m a l duty hours.

1.2.6. Federal Holidays. The following federal h o l i d a ys are observed a t Davis-

Monthan

AFB.

New Year’s Day

Martin Luther King’s Birthday

Presidents' Day

Memorial Day

Independence

D a y

Labor Day

Columbus Day

Veterans' Day

Thanksgiving

Day Christmas

Day

1.2.7. Continuation of Essential DoD Contractor Services During Crisis. This requirement has been determined not to be essential and does not require continued support during a crisis, as defined DoD Instruction 3020.37,Continuation of

Essential DoD Contractor Services During Crisis.

1.2.8. Cooperation with Other Contractors and Government Employees. The

Government may undertake or award other cont rac t s f o r additional painting and protective coating services or similar s e r v i c e s . The contractor shall fully cooperate with other contractors and Government employees and adjust their work schedule as may be directed b y the CO. The contractor shall not commit or permit any act that will interfere with the performance o f work by any other contractor, subcontractor, or Government employees.

1.2.9_ Protection of Real Property. The contractor shall take all necessary precautions to ensure against damage to Government r e a l property. The contractor shall repair or replace contractor damaged real property, as approved by the CO. at no additional cost to the

Government. All contractor-caused damage to real property shall be repaired within three

(3) workdays by the contractor u s i n g materials of like type, quality, and finish by skilled tradesmen. Should the contractor f a i l t o correct damages, the Government w i l l correct the damages and all costs will be deducted from the contractor's payment. AII damage shall be reported immediately to the Government.

1.2.1 0. Fire Prevention and Safety Standards. Contractor employees s ha l l comply with the Occupational Safety and Health Act (OSHA), Da v is-Monthan AFB Fire

Protection Program, Air Force Occupational S a f e t y , and the Fire Prevention and

Health Program.

1 .2.11. Smoking on AF Facilities. Contractors are advised t h a t the AF has placed restrictions on the smoking of tobacco products in AF facilities. AFI 40-102, Tobacco

Use in the Air Force, outlines the procedures used by the commander t o control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as

Government p e r s o n n e l . Smoking is permitted only in designated smoking areas.

1.2.12. i l l e ga l Substances. illegal substance p o s s e s s i o n and/or use will not be tolerated on any military installation, including DMAFB. The contractor shall ensure that contractor employees wh o have base access do not possess and/or use illegal substances.

All contractors and subcontractors are required to adhere to all local, state and federal laws concerning possession and/or use of illegal substances. Contractors found to be in possession of illegal substances will be barred from the installation and subject to arrest and prosecution by local authorities.

2.0. GOVERNMENT FURN ISHED PROPERTY AND SERVICES

2.1. Utilities. The Government shall provide necessary utilities and utility outlets for operation of washers and dryers; including drains, electrical outlets, and gas outlets and vents for dryers. Contractor employees sha l l practice utility conservation.

2.2. Emergency Services. The Government w i l l provide security forces services (call

228-4444. for emergencies only), and fire protection services (call 228-3333). There are no emergency medical services available on Davis-Monthan A F B ; therefore the contractor must dial 911 for emergency medical services.

2.3. Miscellaneous Services_ T h e Government will provide insect and rodent control. The contractor shall contact QAP if insect and rodent control is necessary.

3.0. APPE NDIX

3.1. Appendix 1- Washer and D r y e r Locations

Building Number

Washers

Electric

Dryers

Gas

Dryers

Remarks & Changes

1358 Security Forces -

Fire Station 2

Dormitory

3500 9 9 Dormitory

3508 8 8 Dormitory

3509 8 8 Dormitory

3610 10 10 New Dormitories

New Quad Dormitories

4000 7 8 Dormitory

4101 2 3 ALS

4821 1 1 Fire Station 1

CE Plumbing Shop

1 1

Warehouse

TOTAL