FA4855-18-R-0036_Atch_9_P_&_P_Questionnaire.xls

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Packing and Crating
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FA4855-18-R-0036
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Atch 9 Past & Present Performance Questionnaire

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Sheet1

PAST AND PRESENT PERFORMANCE QUESTIONNAIRE
SECTION A - CONTRACTOR INFORMATION: Offeror is to complete this section prior to sending this form to each reference listed on the Past and Present Performance References form (Attachment 2).
CONTRACTOR COMPANY NAMEADDRESSCAGE CODE:

DUNS NUMBER:

POINT OF CONTACT AND E-MAIL ADDRESSTELEPHONE NUMBER (to include area code)FAX NUMBER (to include area code)
CONTRACT NUMBERCONTRACT TITLE
SECTION B - RESPONDENT INFORMATION: To be completed by each reference providing information in Sections C & E. This is a 4-page questionnaire---please complete all 4 pages.
TYPED/PRINTED NAMETITLECOMPANY/ORGANIZATION
ADDRESS (Street, City, State, and Zip Code)TELEPHONE NUMBER (to include area code)FAX NUMBER (to include area code)
E-MAIL ADDRESSSIGNATAUREDATE
RETURN COMPLETED QUESTIONNAIRE TO THE INDIVIDUAL LISTED BELOW:
POINT OF CONTACT AND E-MAIL ADDRESS:

PATRICIA THATCHER

patricia.thatcher@us.af.mil MAILING ADDRESS:

27 SOCONS/PKA

110 AlisonAve, Bldg 600 Cannon AFB NM 88103-5214 TELEPHONE NUMBERS

VOICE: (575) 784-6193

FAX: (575) 784-0151COMPLETE & RETURN PRIOR TO THE OFFER DUE DATE & TIME INDICATED ON STANDARD FORM 1449, BLOCK 8.
SECTION C - CONTRACT SPECIFICS: To be completed by each reference. Some of this information is repeat from Section A and is requested only to confirm the information.
CONTRACT NUMBERCONTRACT TYPE (Firm-Fixed Price, Cost Reimbursement, etc.)PERIOD OF PERFORMANCECOMPETITIVE CONTRACT?

YES NO

INITIAL CONTRACT VALUE CURRENT/FINAL CONTRACT VALUE CONTRACT BEING EVALUATED AS (indicate which):

PRIME CONTRACTOR SUBCONTRACTOR

CONTRACT TITLE
BRIEF DESCRIPTION OF SERVICES
APPROXIMATE SQUARE FOOTAGEAPPROXIMATE NUMBER OF BUILDINGS
REASON FOR DIFFERENCE BETWEEN INITIAL AND CURRENT/FINAL CONTRACT COSTS
SECTION D - EVALUATION CONFIDENCE RATING SCALE:
RATINGDEFINITION
EExceptionalPerformance meets contractual requirements and exceeds many to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor was highly effective.
VGVery GoodPerformance meets contractual requirements and exceeds some to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor was effective.
SSatisfactoryPerformance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.
MMarginalPerformance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor's proposed actions appear only marginally effective or were not fully emplemented.
UUnsatisfactoryPerformance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the Contractor's corrective actions appear or were ineffective.
NANot ApplicablePerformance was not observed or not applicable to the current effort being reported against.
SECTION E: CONTRACTOR'S PERFORMANCE RATINGS: To be completed by each reference using the rating scale in Section D.
SCHEDULEEVGSMUNA
How well did the contractor adhere to required response times, upon notification of work?
Contractor met established approved schedules to complete all the services on time, as scheduled.
Contractor submitted revised service schedules as required.
Contractor provided timely cost proposals for contract changes.
If applicable, how well did the contractor adhere to reperformance requirements as stated in the contract requirements? If not applicable, indicate N/A in this block.
How well did contractor respond to overall contract requests (i.e., requests for proposal for modifications, ensuring required training is preformed when required, etc.)?
How would you rate the contractor's responsiveness/timeliness in submitting certification data and other administrative documents required by the contract?
QUALITY OF SERVICEEVGSMUNA
How would you rate the contractor's willingness to improve and correct non-compliance issues?
How would you rate the contractor's initiative to resolve problems?
Contractor developed and submitted realistic work schedule(s).
If applicable, how well did the contractor re-perform the work? If not applicable, indicate N/A in this block.
Contractor's history of recurring performance problems. How well did the contractor prevent the

recurrence of the same performance problems?

Contractor provided well researched and clearly identified product information that matched contract requirements, if required.
Contractor provided effective quality control and inspection procedures, which

resulted in quality service to the customer?

Contractor completed all work with good workmanship and in conformance with the Performance Work Statement, resulting in mimimal contract discrepancy reports.
Contractor identified problems as they occurred; suggested realistic approaches to problesm; displayed initiative to solve problems; and performed as a "Team Member".
Contractor was reasonable and cooperated to resolve problems, attended meetings as needed, and maintained communication with the Government to keep all required services on schedule.
SECTION E: CONTRACTOR'S PERFORMANCE RATINGS (CON'T): To be completed by each reference using the rating scale in Section D.
Contractor acted promptly to resolve problems, ensuring compliance with contract requirements and safety regulations.
How well did the contractor do in complying with contract requirements (i.e., terms and conditions, performance work statement, clauses, etc.)? If marginal or unsatisfactory, please explain:
How would you rate the contractor's quality of services and/or products provided? If marginal or unsatisfactory, please explain:
PLEASE ANSWER YES/NO TO THE FOLLOWING QUESTIONS AND PROVIDE EXPLANATIONS WHERE REQUESTED.YESNO
Did you ever elect not to exercise an option due to the contractor's performance? If yes, please explain:
Was the contractor ever issued a letter of concern, cure notice, or show-cause notice? If yes, please explain:
MANAGEMENTEVGSMUNA
How would you rate the contractor's effectiveness in managing the overall contract (incuding the ability to effectively lead, manage, and control the program)?
How well did the contractor do in providing a responsible point of contact and giving that individual the proper authority to perform the work related to daily operation of the contract?
How would you rate the contractor's ability to provide experienced managers/supervisors during the initial startup and through the life of the contract? If marginal or unsatisfactory, please explain:
How would you rate the contractor's reasonableness and cooperativeness in dealing with your staff (including the ability to successfully resolve disagreements and disputes)?
How would you rate the contractor's timeliness and effectiveness in problem resolution without extensive customer guidance and time?
Contractor hired quality subcontractors and effectively managed and coordinated their work, if required.
Contractor hired, maintained, and replaced as necessary, qualified personnel and subcontractors/suppliers.
Contractor ensured the Project Manager had sufficient authority to make decisions and take actions during contract performance to keep services on schedule.
Contractor provided experienced/qualified managers and supervisors with the technical and administrative abilities needed to meet contract requirements.
Contractor paid employees/subcontractors/suppliers as required.
Contractor ensured the Project Manager or alternate was consistently available when work was performed.
How would you rate the contractor's quality and effectiveness of sub-contracted efforts?
PLEASE ANSWER YES/NO TO THE FOLLOWING QUESTIONS AND PROVIDE EXPLANATIONS WHERE REQUESTED.YESNO
Did the contractor meet the terms of the contract within the contractually agreed price? If no, please explain:
Were any contract concessions or changes made due to the contractor's failure to accurately estimate costs? If yes,

please explain:

SECTION E: CONTRACTOR'S PERFORMANCE RATINGS (CON'T): To be completed by each reference using the rating scale in Section D.
Were any contract concessions or changes made due to the contractor's inability to meet technical requirements and/or

delivery schedules? If yes, please explain:

Contractor performed all work without the issuance of a CURE NOTICE or a SHOW CAUSE LETTER (If a notice was issued, please describe the circumstances)
Has the contractor submitted any claims? If yes, please explain below. Were any of the claims valid?
BUSINESS RELATIONSEVGSMUNA
Rate the contractor's flexibility in satisfying the requirements of their customers within the terms

of the contract.

Rate your overall satisfaction with this contractor's performance.
COST:EVGSMUNA
Contractor provided complete, supportable, accurate, and reasonable cost proposals that met the requirements of the contract or modifications thereto. They were not over-inflated nor were they underestimated.
Contractor demonstrated the ability to control costs and/or submit reasonable proposals for modifications to contract requirements.
NARRATIVE SUMMARY
After contract award, did the contractor live up to what was proposed during the solicitation process?
What were the contractor's greatest strengths in the performance of the contract?
What were the contractor's greatest weaknesses in the performance of the contract?
Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and

demanding programs?

PLEASE ANSWER YES/NO TO THE FOLLOWING QUESTION.YESNO
Is the contract rated in the Contractor Performance Assessment Reporting System (CPARS)?

&L&8Solicitation No. FA4855-18-R-0036 23 May 2018&R&8Attachment 9 Page &P of &N &C&"Arial,Bold Italic"&9FOR OFFICIAL USE ONLY (When filled in, this document contains Source Selection Sensitive Information)

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