CyOC Data Wall - SON.pdf

Statement of Need for 6 CS Cyber Ops Center (CyOC) Data Wall Bldg 260.

MacDill Air Force Base, Tampa FL 19 December 2023

1.0 Scope of Need Overview

The 6th Communications Squadron located on MacDill AFB, Tampa FL is seeking a modern LED Data Wall solution that can display up to 8 independent sources in multiple layouts from our unclassified /classified data sources (NIPR/SIPR). In addition, provide electrical services to remove the front two (2) existing lighting fixtures that may disturb the view of the LED Data Wall and ensure proper lighting for the CyOC. The 6th Communications Squadron’s goal is to improve network monitoring and manageability while simplifying the coordination necessary to remediate any network issues. The need involves the coordination and management of all new product, equipment and people required to create, deliver, and install new Data Wall solution at the CyOC. This includes ongoing servicing of any items defective due to manufacturing error as well as for replacement or repair of any damaged item(s) after purchase. Also, the removal of existing equipment (turned over to 6 CS personnel) and installing new equipment, powered components, receptacles, communication ports, base electrical feeds and building connection points (as applicable).

Once the contract has been awarded, a final site survey and Bill of Materials (BOM) must then be provided that meets the 6 CS requirements and accommodates the physical environment prior to placing an order. In addition, it becomes the responsibility of the contractor to validate the actual site conditions and specific site programming needs to ensure there is adequate onsite support to decommission the old audio/visual set up, implement the new Data Wall and ensure its 6 CS Wing Cyber Security (WCO) tempest compliant before completing the install.

2.0 Minimum Installation Requirements

2.1 Lighting: provide electrical services to remove the front two (2) existing lighting fixtures that may disturb the view of the LED Data Wall.

• Calibrate/update room lighting to ensure the room is properly lit to view the data wall.

2.2 Equipment Rack: provide an appropriate rack to house all AV equipment for the project in the communications closet outside of the CyOC).

2.3 Audiovisual (Av) Systems. The contract awardee will deploy the solution to satisfy the below subsections.

2.3.1 Main Video Wall: provide an appropriate seamless LED data wall that can display up to 8 independent sources in multiple layouts from our unclassified /classified data sources (NIPR/SIPR).

2.3.2 Distributed Video: provide an IP scalable video solution which can be controlled (present NIPR/SIPR) from at least 2 desks within the CyOC. In addition be scalable beyond the initial installation, providing a solution that can accept up at least 10 additional desk inputs and 5 more display destinations before requiring an upgrade to the network switch infrastructure.

2.3.3 Audio System: provide at least 2 pendant ceiling microphones to provide coverage zones of the desk area. Additionally, a digital signal processor to manage acoustic echo canceling and microphone mute status. Finally, provide 1 two channel 300-Watt Amplifier and at least 8 ceiling pendant speakers to be located around the room for equal sound coverage.

2.3.4 Microsoft Teams Connectivity: provide dedicated Audio Video Bridging devices to be used for NIPR and SIPR Teams. Additionally, provide and install one

(1) camera that will feed video into the bridging devices following the appropriate Video Services STIG policies.

2.3.5 User Control & Signage: provide 1 touch panel and one 1 control processor that will manage the user interface and security protocols. Additionally, provide 2 signage touch panel to be placed at each entrance (2 doors) of the CyOC with LED light bar to show room status and custom text to welcome guests to the space.

2.4 Validation Testing. After the data wall is instantiated, the contract awardee will perform validation testing to ensure that the data wall is in a “fully operational” state and meets the tempest requirements. The results of these tests along with any recommendations for changes will be provided to the 6 CS. The contract awardee will review this document with the 6 CS, and if necessary, update any necessary documentation.

2.5 As-Built Documentation. The contract awardee will provide the data wall generated (“as-built”) documentation in PDF format to the 6 CS.

3.0 Minimum Service Requirements

3.1 The contract awardee will provide a minimum of two (2) contiguous on-site training days to ensure 6 CS personnel are trained on the new data wall.

3.2 Migration Technical Assistance. The contract awardee will provide Data wall consulting assistance on a pre-scheduled, commercially reasonable basis. Note: the engagement is time based and completion of any tasks is limited to the days noted above. Below are the expected tasks to be performed during this task, as directed by the 6 CS:

• Pre- and Post-cutover validation.

• Data Wall configuration changes and monitoring.

• Data Wall troubleshooting.

• Ad-hoc knowledge transfer for the Data Wall solution.

3.3 Technical Assistance is delivered on-site during normal working hours except where noted and mutually agreed upon by both parties in advance.

3.4 Services and Installation will be included as a part of the purchase.

3.5 Delivery: Bldg 260, 2308 Florida Keys Ave, Tampa Fl 33621. Please call 813-828-5233 or 813-828-1548 for base access assistance to deliver to the 6 Communications Squadron. A POC at 6 CS will be provided at award.

3.6 All documentation and narratives provided are assumed to be complete and reflective of the current data wall solution being deployed.

3.7 Solution suitability, capacity, and availability of features and functionality has been established outside of this Project and all follow agreed upon guidelines.

3.8 The contract awardee will provide a Project Manager to act as a single point of contact for the administration and management of the Services set forth in this SON. PMs employ formal project management methodologies and techniques based on best practice such as planning of the Services, project kick-off call or meeting, periodical calls or meetings, status updates and reports, issue resolution and escalation management, change management and communication, risk management.

3.9 Complete list of personnel in accordance with installation policy, including deliverymen, who will be expected to work on the installation. This list will contain Privacy Act information as required as well as the expectation that each individual will be able to present a current and valid state identification, to meet local Air Force security requirements. (Please note that MacDill AFB installation will require this information be coordinated 14 days in advance).

3.10 Customer service during normal duty hours, 0800-1600 hours, Monday through Friday;

except for federal holidays. Recognized US Federal Holidays are as follows: NewYear’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving and Christmas. If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday.

3.11 Storage of all new systems/modular/demountable components, parts and assemblies prior to and during installation in accordance with the agreed upon delivery schedule. (If applicable)

3.12 A maximum of 30 days storage for new products. (If applicable)

3.13 The contract awardee will provide daily communication on Service status.

3.14 Professional electrical and cabling services. Any electrician provided by the contractor shall be a licensed electrical contractor. Any cabling specialist provided by the contractor shall be a Building Industry Consulting Service International, Inc. (BICSI) certified.

3.15 Inspection of product for shipping damage. If damage is found it shall be the responsibility of the contractor to notify the authorized government representative and make all arrangements for replacement or repair of the item(s) damaged. Damaged items are not to be installed unless otherwise directed by the Government Acceptor.

3.16 Removal of packing materials from the installation

3.17 Contractor shall supply all items necessary i.e. electrical wires, Ethernet cords, etc. to ensure a fully functioning CyOC Data Wall.

3.18 Contractor liability for any damage to government property caused by the contractor or their representatives.

3.19 Delivery/installation date of the furniture must not exceed 90 days after contracting has awarded the contract.

3.20 Contractor must keep CyOC downtime to a minimum but not exceed 5 duty days from the start of the Data Wall being fully operational.

3.21 Contractor awardee will be responsible to validate the actual site conditions and specific site programming needs to ensure there is adequate onsite support to decommission the old audio/visual set up, implement the new Data Wall and ensure its 6 CS Wing Cyber Security (WCO) tempest compliant before completing the install. Contract awardee must keep network downtime to a minimum but not exceed 5 duty days before the Data Wall is fully operational.