PWS Elevator Maintenance_redacted.pdf

FA4809-20-Q-0002

STATEMENT OF WORK

FOR

VERTICAL TRANSPORTATION EQUIPMENT MAINTENANCE,

REPAIR, & INSPECTION SERVICES

Feb 28, 2019

DWIGHT D. YOUNG

Deputy Chief of Operations

VERTICAL TRANSPORTATION EQUIPMENT MAINTENANCE, REPAIR, &

INSPECTION SERVICES

1. DESCRIPTION OF SERVICES. The Contractor shall provide all management, tools, supplies, equipment, parts and labor necessary to maintain, repair, and inspect the real property vertical transportation equipment (VTE) at Seymour Johnson AFB, NC in a manner that will ensure continuous and safe operation (full maintenance and repair with the exception of the exclusions listed in paragraph 2 below). NOTE: The term “VTE” in this Performance Work

Statement (PWS) includes all equipment listed in Appendix B.

1.1. This full maintenance contract signifies a VTE service provider (Contractor) takes total service responsibility for the equipment identified in the contract. Except those services covered in paragraph 2 below, the monthly fixed price includes all inspections, maintenance, repairs, replacements, and routine and emergency service calls. This contract allows the Government to budget total yearly costs and eliminates concerns relating to individual parts repair or replacement invoicing. The Contractor assumes all responsibility and determines the amount of service visits and types of service required to keep the VTE operating safely and within the performance objectives of paragraph 6.

1.2. Work conducted on VTE will be in accordance with the American Society of Mechanical

Engineers (ASME) A17.1-2007 (or applicable code for year VTE put in service), Safety Code for

Elevators and Escalators (ASME A17.1), ANSI/ASME A17.2-2010, Guide for Inspection of

Elevators, Escalators, and Moving Walks (applicable to equipment), A17.3-2011, Safety Code for

Existing Elevators and Escalators (applicable to equipment), National Fire Protection Association

Standards (NFPA), Unified Facilities Criteria (UFC) 3-600-01, Fire Protection Engineering for

Facilities, Occupational Safety and Health Administration (OSHA) Standards and the recommendations of the original equipment manufacturer (OEM).

2. EXCLUDED SERVICES. The following are not covered in the full maintenance service arrangement and are considered over and above services:

2.1. Alterations (a.k.a. modernizations) are not covered in the full maintenance service arrangement. (See Paragraph 3.2)

2.2. Acts by parties other than the Contractor of vandalism, abuse, negligence, damage resulting from rescue and recovery operations, acts of God (including damage resulting from emergency power generator power spikes and low quality) are not included in the contract.

2.3. Additional items excluded in the full maintenance coverage are cosmetic, construction, ancillary components of the VTE system including the finishing, repairing or replacement of the cab enclosure, ceiling frames, hoistway door panels, door frames, sills, car flooring, floor covering, main line power switches, main power breaker(s), hydraulic elevator jack outer housing, buried piping, smoke and fire sensors, fire service reports, main communication feeders to controller, security systems, batteries for emergency lighting and lowering that are not solely dedicated to the

VTE, air conditioners, and heaters.

2.4. Routine cleaning and refinishing of the interior of cars and the exterior of the hoistway doors and frames is not included in the basic full maintenance service.

2.5. In the event that the Contractor encounters an item of work included in paragraph 2.1 through

2.4, the Contractor will report the situation to the Electrical Systems Supervisor/ Contracting

Officer Representative (COR). The report will include the work location, a detailed scope of the required work, justification for Contractor determination that the work was not included in the contract, and an itemized cost estimate (including time to repair, all required parts and a breakdown of labor hours). NOTE: Any part, component or assembly unavailable from the manufacturer due to obsolescence, remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source.

3. DEFINITIONS:

3.1. Maintenance, Repair and Replacement. Maintenance, repair and replacement are on existing VTE and included in the contract scope of services. All maintenance, repair and replacement of damaged, broken, or worn parts are to be done in a manner that ensures that the equipment may be operated safely. Maintenance, repair and replacement are actions to restore equipment to a state in which it may safely perform its required operations as installed in accordance with the manufacturer’s recommendations. See ASME A17.1 for requirements.

3.2 Alteration. An alteration is also on existing VTE but is not included under the full maintenance service arrangement. Alteration/modernization will be covered on an over and above

Contract Line Item or it may result in a modification to the contract. The typical alteration results in a betterment to the safe operation of the equipment. In the case of elevators, when an alteration is made, all affected safety requirements must be complied with. All work as part of an alteration is required to comply with specific requirements of the current ASME A17.1 Code edition. See

ASME A17.1 for requirements.

4. MAINTENANCE AND INSPECTION SERVICES:

4.1. The Contractor with the Electrical Systems Supervisor/(COR) shall determine the working order and condition of all VTE listed in Appendix B within thirty (30) calendar days of contract award. The Government will either replace missing items or repair all items not in working order or serviceable condition, or the Electrical Systems Supervisor/(COR) will direct the Contractor to replace the missing items, accomplish the repair, and reimburse the Contractor in accordance with the contract. The Electrical Systems Supervisor/(COR) will give instructions for situations where a unit requires a level of repair potentially constituting alteration as described by paragraph three.

The Contractor and the Electrical Systems Supervisor/(COR) shall certify their agreement as to the working order of the equipment. All repair work shall be in accordance with standard commercial practices using only new parts of equal quality specified by the VTE manufacturer in effecting repairs (substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency).

4.2 The Contractor shall develop and submit to the Government an annual written Maintenance

Control Program (MCP) for each VTE within thirty (30) calendar days after contract award to cover the basic contract and any option periods. The MCP shall, at a minimum, include required inspections, timelines for inspections and maintenance to be performed. The Contractor shall perform inspections and maintenance of all VTE in accordance with the MCP. The MCP shall ensure compliance with all minimum code requirements.

4.3. The Contractor shall perform maintenance in accordance with the MCP to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the VTE in safe and reliable operating condition. The MCP is required to specify appropriate intervals for specific maintenance items.

4.4. Cleaning of equipment spaces and daily cleanup of job sites in conjunction with maintenance, inspections and tests, and repairs are required.

4.5. The Contractor shall perform necessary inspections and tests as required under ASME A17.1

Appendix N, using a Qualified Elevator Inspector (QEI). The first annual test shall include the five-(5)-year test for all traction and roped hydraulic elevators regardless of due date. The three-

(3) - year test shall be scheduled in conjunction with the annual test two years later from the first annual test.

4.6. The Government may perform inspections of the VTE at no cost to the Contractor for purposes of capital asset management and quality assurance. If discrepancies are discovered during these inspections, the Contractor will be notified in writing of any determination and may be responsible for the corrective actions.

4.7. The Contractor shall prepare and submit a written report within two (2) business days of work.

The report shall identify each VTE, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the VTE.

4.8. The Contractor shall maintain a copy of all current VTE inspection documentation, along with an index indicating the location, date inspected, and date of the next required inspection having provided the original to the Electrical Systems Supervisor/(COR). The index and copies of certificates shall be delivered to the Electrical Systems Supervisor/(COR) upon request; however, no later than one (1) business day of a request to review.

5. REPAIR SERVICE CALLS. Contractor shall provide service calls (routine and emergency) under the full maintenance service agreement at no additional charge. All repair work shall be done in accordance with standard commercial practices. Contractor shall repair and replace components of the VTE at no additional cost to the Government. When a component in a labeled product is replaced, it must be replaced with an identical component manufactured under the original labeling service (certifying agency). Substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency.

The parts used for replacement are required to comply with all the requirements that the old parts originally complied with. The Unified Facilities Guide Specifications (UFGS) and the UFC will be used to benchmark acceptable replacement components. See UFGS 14 21 00. 00 20 Electric

Traction Elevators, UFGS 14 21 13 Electric Traction Freight Elevators, UFGS 14 21 23 Electric

Traction Passenger Elevators, and UFGS 14 2 00 Hydraulic Elevators for guidance.

5.1. Routine Calls. Service calls will be classified as routine when the work or adjustments do not qualify as an emergency call.

5.1.1. Contractor will be contacted by Electrical Systems Supervisor/(COR).

5.1.2. The Contractor shall respond in-person to the VTE and begin work on routine service calls at no additional cost to the Government within one working day after receipt of the call on regular scheduled work days/hours.

5.1.3. The Contractor shall report to the work location, survey the repair, and provide the Electrical

Systems Supervisor/(COR) an estimate of time and cost of repairs not covered in the full maintenance service contract, but necessary to bring the VTE back to operation. The Contractor shall commence repair work after notification from the Electrical Systems Supervisor/(COR). The

Contractor shall prepare and submit to the Electrical Systems Supervisor/(COR) a written report within two business days after the repair. The report shall include the date and time of the service call, the location of the VTE, the repairs performed, and the name of the technician performing the repairs.

5.2. Emergency Calls. Emergency calls are defined as calls made for services when a VTE system fails and constitutes a danger to personnel; threatens to damage properties; or threatens to disrupt activity, operations, and/or training missions.

5.2.1. Contractor will be contacted by Electrical Systems Supervisor/(COR).

5.2.2. The Contractor shall respond in person to the VTE and begin work on emergency service calls as requested when contacted by Electrical Systems Supervisor/(COR) after receipt of the call.

5.2.3. The Contractor shall report to the work location, survey the repair, and provide base contracting an estimate of time to repair and cost of repairs not covered in the basic full maintenance service contract but necessary to bring the VTE back to operation. The Contractor shall commence repair work after notification from the Electrical Systems Supervisor/

Representative. The Contractor shall prepare and submit to the Electrical Systems

Supervisor/(COR) a written report within two business days after the emergency repair. The report shall include the date and time of the service call, the location of the VTE, the repairs performed, and the name of the technician performing the repairs.

6. SERVICES SUMMARY.

The Government will evaluate the Contractor performance in accordance with the following criteria. Performance evaluations will be rendered in one or more Government databases for that purpose.

Contracting Officer may tailor the performance objectives to meet the individual installation needs. The following are offered as suggested areas.

Performance Objective PWS Para Performance Threshold

1. Written Maintenance Control Program

(MCP) for each VTE for all equipment.

MCP identifies all maintenance intervals to include safety inspections.

4.2 MCP in accordance with ASME

A17.1 delivered to CO in 30 calendar days of contract award.

2. VTE Service Availability 1.1 VTE availability is 95%.

3. Repair Service Call Routine – Response

Time.

Response to routine calls within time specified in paragraph 5.1.2.

5 Response to routine service calls are on-time 100% of the time on a monthly basis.

4. Repair Service Call Emergency –

Response Time.

Response to emergency calls within time specified in paragraph 5.2.2.

5 Response to emergency service calls are on-time 100% of the time on a monthly basis.

5. Service Call Repairs – Repair Quality.

Repairs are of high quality resulting in reduced call backs.

5 Only two call backs of the same problem (same instance) each month.

5. Inspection – MCP Adherence Inspection to MCP 100%

6. Preventative Maintenance - MCP

Adherence

4.7., 5.1.3, 5.2.3.

Preventative maintenance performed to MCP 100% of time.

7. Reporting 2, 4, 5 Submit reports in a manner consistent with PWS 100% of the time.

7. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government does not anticipate providing any government furnished property (GFP).

8. GENERAL INFORMATION.

8.1. QUALITY CONTROL. Contractor shall develop and maintain a quality control program

(QCP) to ensure maintenance and repair services are performed in accordance with ANSI/ASME

A17 and other applicable standards and codes. The Contractor shall develop and implement procedures to eliminate reoccurrence of once identified/repaired defects. The QCP shall demonstrate how the Contractor ensures quality performance during the contract period of performance. The Contractor shall maintain the QCP throughout the period of performance of the contract. The contracting officer (CO) will be provided updates to the QCP as they occur during the period of performance. The QCP will identify the procedures in writing for inspections, individual responsible, VTE MCP, and the location of all inspection records and key control logs which will always be available to the government upon request. The QCP will have the inspection forms and records which will be used for the service. The Contractor will identify to the Electrical

Systems Supervisor/ Representative the responsible quality control inspector to notify in case of customer complaints.

8.2. QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

8.3. HOURS OF OPERATION. The Contractor work week shall be 7:30 a.m. to 4:30 p.m., Monday through Friday, Federal holidays excluded. Any deviation from this period must be approved, in advance, by the Electrical Systems Supervisor/ Representative.

Federal holidays are as follows:

New Years Day 1st of January

Martin Luther King Jr. Day 3rd Monday of January

Presidents Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day 4th of July

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans Day 11th of November

Thanksgiving Day 4th Thursday of November

Christmas Day 25th of December

8.4. SECURITY REQUIREMENTS. Buildings 4400 (Flight Simulator) and 4745 (Tower) will require permission and escorts from occupants in the building. Contact Electrical Systems

Supervisor/ Representative for coordination.

8.5. CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE SERVICES

DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR

OVERSEAS COMBATANT COMMANDER. Identify any services determined to be essential for performance during crises according to DODI 3020.37 including the hours of operation. N/A

8.6. SPECIAL QUALIFICATIONS. The Contractor will be licensed by the State in which the work is conducted to provide the services specified in this contract. All work will be performed by personnel who are trained and qualified for the systems and equipment. Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements (documentation provided to CO and Electrical Systems Supervisor/

Representative upon request) in maintenance of VTE.

8.7. SCHEDULE COORDINATION. The Contractor shall be responsible for coordinating all phases of his/her operations with the appropriate base personnel through the Electrical Systems

Supervisor/(COR). The facilities shall remain in operation while the Contractor is working, and it is up to the Contractor to coordinate around the normal activities of the facility. The Contractor shall submit a schedule for the entire contract period indicating the date(s) and time(s) he plans to be on base. Any deviation from the proposed schedule will require seven days notice prior to his intended arrival. The schedule shall be submitted to Electrical Systems Supervisor/(COR) by the

Contractor prior to first inspection. The schedule must be approved by the Electrical Systems

Supervisor/(COR). The Contractor or representative will report in and out daily with the Electrical

Systems Supervisor/(COR) (Bldg 3300) while performing the services required.

8.8. ENVIRONMENTAL CONTROL. The Contractor shall comply, and assure that all subcontractors comply, with all applicable federal, state, and local laws, regulations, ordinances, policies and standards related to environmental matters. Where applicable, the Contractor shall use environmentally safe products in the course of completion of their project. The Contractor shall maintain, in company vehicle on site, Material Safety Data Sheets (MSDS) for all chemicals.

A copy of all MSDS will be provided to the Electrical Systems Supervisor/(COR). The MSDS data is subject to random checks by the government. The Contractor shall maintain, and provide on demand, an inventory of materials being brought on the Government facility. The Contractor shall complete, and provide on demand, monthly inventories of HAZMAT used, including but not limited to: solvents, paints, degreasers, greases, Ozone Depleting Substances, and oils brought on to the Government facility. If the Contractor spills or releases any HAZMAT or other substance contained in 40 CFR 302 into the environment, the Contractor shall immediately notify the

Electrical Systems Supervisor/(COR) and appropriate emergency responders. The Contractor is responsible for all costs associated with clean-up and restoration, including any applicable fines and/or penalties. The Contractor shall maintain a spill plan as required by federal, state, and local laws and regulations. All waste materials generated by any work under this contract shall be handled, transported, stored, and disposed of off base by the Contractor and his subcontractors at any time in accordance with all applicable Federal, State or local laws, ordinances, regulations, court orders, or other types of rules or ruling having the effect of law.

8.9. ASBESTOS. The Contractor shall comply with Section 29 CFR 1910.1001(j)(7)(iv). VTE may be located in facilities that may contain ACM or PACM. The Contractor (not the

Government) shall determine if any exposure to ACM may result in performing work under the contract.

8.10. Contractor experience required. Only highly trained personnel, qualified in the field of elevator service and maintenance and having at least 5 years experience shall be used to maintain the elevators in a proper and safe operating condition. Contractor shall be licensed with the North

Carolina Department of Labor, elevator Division. The Contractor shall furnish license numbers of all personnel associated with maintenance/repair of the elevators.