Question and Answers FA480325QB004.pdf

Queston and Answers

FA480325QB004

1. The solicitation states that payments will be made via Government Purchase Card (GPC). Will the Air Force be paying the monthly subscription charges directly via GPC, or is the contractor expected to cover the costs upfront and seek reimbursement?

Government response: A government authorized caller will make a purchase uder the BPA against the submitted price list.

2. Our assumption is that the expected payment schedule for reimbursement will be monthly, is this correct?

Government response: Calls will be made based CLINs / awarded price list.

3. Are there specific invoicing requirements, formats, or platforms we should follow when submitting for payment?

Government response: Government Purchase Card will be used. Payment clause/instructions will be listed in the awarded contract.

4. The solicitation notes that funds are not currently available. Is there an estimated timeline for when funding will be secured?

Government response: Government funding will be made available prior to each authorized call(s) are made.

5. If funding is not secured by the expected award date, will the solicitation be canceled, or is there a plan to hold responses for future award consideration?

Government response: Government funding will be made available prior to each authorized call(s).

6. The Statement of Objectives mentions a need for flexible service plans that allow for periodic adjustments in the number of active devices/subscriptions. What is the process for modifying the contract if we need to increase or decrease the number of active subscriptions?

Government response: This will be a firm-fixed price blanket purchase agreement (BPA). In the event of adjustment (increase/decrease); if any, the government will take the necessary steps in reviewing the contract terms and the approved price list before modifying or amending the contract.

7. If new requirements emerge during the contract period (e.g., additional features or devices), would modifications be handled through a contract amendment, or would a new procurement action be required?

Government response: A modification/amendment via agreement would be issue if there is a change within the scope of the work and is within the terms and conditions of the contract/price list. Anything outside the scope/terms and condition will require a new contract.

8. Since the Garmin InReach service relies on the Iridium satellite network, we as the contractor do not have control over service reliability, outages, or maintenance. What are the Air Force's expectations regarding service level agreements (SLAs) or uptime guarantees?

Government response: Government expect to be notified if coverage is lost.

9. Who will be responsible for addressing and troubleshooting service outages— Garmin, the government, or the contractor?

Government response: The contractor/authorized distributor are responsible to address and troubleshoot service outages in accordance with Garmin.

10. If service interruptions occur, would there be penalties or requirements for contractor intervention, or does the government acknowledge that outages are outside our control?

Government response: Government acknowledges outages are outside of contractor’s control. In the event of outages, the contractor will need notify the government of outages as they occur.