FBO_PWS_-_AC_Wash__Corrosion_Prevention_Cleaning_-_Final.pdf

FA4664‐17‐R‐0003

PERFORMANCE WORK STATEMENT

FOR

AIRCRAFT WASH & CORROSION PREVENTION SERVICES

AT

MARCH AIR RESERVE BASE, CALIFORNIA

15 January 2017

FA4664-17-R-0003

TABLE OF CONTENTS

PART TITLE PAGE

1.0 DESCRIPTION OF SERVICES 3

2.0 SERVICE SUMMARY (SS) 9

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES 10

4.0 GENERAL INFORMATION 12

5.0 APPENDICES 21

PART 1.0 DESCRIPTION OF SERVICES

Page 3 of 30 Pages

1.1 GENERAL INFORMATION. The contractor shall provide aircraft corrosion prevention cleaning, aircraft wash preparation, aircraft wash, post wash restoration, and lubrication services as described in this performance work statement at March Air Reserve Base CA. All services provided will be in accordance with standard commercial practices and pertinent regulations identified in Appendix 1 of this document.

1.1.1 Phase-in period - The contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of this contract. A 30 day phase-in period will allow the new contractor to achieve a smooth transition from the previous contracted operations.

1.2 AIRCRAFT CORROSION PREVENTION & CLEANING SERVICES. The aircraft shall not be withdrawn during work within the maximum allowable elapsed time frames, except by written direction of the applicable Maintenance Group Commander through the contracting office. Services shall be performed in accordance with applicable technical orders and regulations identified in Appendix 1. The government will schedule aircraft for wash in accordance with Technical Order 1-1-691.

1.2.1 The contractor shall perform contract services when ordered by designated personnel. The contracting officer will identify designated personnel in writing.

1.2.1.1 Aircraft Assigned or Temporarily Stationed/Possessed at March ARB. Designated personnel will provide the locally generated Aircraft Wash/Service Request Form, in Appendix 4, to the contractor when services are required. Work may be accomplished by verbal request, but an Aircraft Wash/Service Request Form will be obtained for the services requested, as soon as possible. Upon completion of the service, contractor’s quality control personnel will sign and date the form indicating that the service is ready for government inspection. The form will then be returned to a designated government Contracting Officer Representative (COR) prior to government inspection. The form must be signed by designated government COR prior to payment for the service. All forms will be turned in daily including forms for cancelled services to the designated COR.

1.2.2 When the number of requested services precludes servicing at the same time due to unforeseen contingencies, the contractor shall perform the services in the priority established by the 452 MXG Commander or his appointed representative. Requirements beyond the capability of the contractor may be augmented by the government, at its option, when the government deems such action to be necessary.

1.2.3 The government will give the contractor sufficient notice prior to the required start time for all requested services identified in paragraph 1.2.5.1 thru 1.2.5.10. For services WS-1B, WS- 2B, WS-3B, WS-4B, and FS-4A, the government will notify the contractor a minimum of 12 hours before the expected start time. For services FS-1A, FS-2A, and FS-3A, the government will notify the contractor a minimum of 1 hour before the expected start time. After notification the contractor will be required to notify the government within 1 hour of their expected arrival to perform the service. The contractor shall furnish the government a telephone number for notification during hours identified in Part 4 (General Information).

1.2.4 The contractor shall provide the following aircraft corrosion prevention and cleaning services: Note: While cleaning, care will always be given to prevent moving or damaging aircraft controls, flight control surfaces, switches, instruments and other installed equipment. In the event that any damage occurs, notify one of the COR’s immediately.

1.2.4.1 C-17 WASH PREPARATION

This service consists of preparing all aircraft for wash in accordance with 1C-17A-2-12JG-10.

Prior to aircraft delivery to the contractor, the owning organization will insert the applicable pre-printed wash and lube package into the aircraft AFTO Form 781 series forms binder. Wash service will NOT begin until AFTO Form 781A packages have been properly entered.

Preparation includes lowering flaps, raising spoilers, masking, covering and/or sealing, static ports, static tubes, vents, inlets, exhausts, probes, fuselage, wing and engine openings, opening access panels, aerial refueling receptacle, wheels, closing outflow valve, opening cargo ramp, opening avionics bays, removing 2 ea. refrigerator filters, remove flight deck armor, remove load masters station armor, and cover the LAIRCM turret. The contractor shall remove cargo rollers and raise logistic rail assemblies. Refurbishment washes will require under floor insulation and ADS rails removal. Removed insulation will be marked, stored and if required, transported to the re-installation location. The contractor shall ensure that all items masked, covered, removed or lowered are properly annotated in the aircraft AFTO Form 781 series forms IAW applicable job guides and AFOSH standards. Hardware shall be bagged and attached to remove equipment IAW appropriate technical data. Missing or damaged equipment/hardware will be documented on the AFTO Form781A and ordered/repaired/replaced by the installation technicians (Government). The contractor shall properly annotate, install, clear and remove condition tags as called for in applicable technical data.

1.2.4.2 C-17 POST WASH RESTORATION

Contractor shall perform the following steps after the wash has been inspected by a qualified COR: Service consists of raising flaps, lowering spoilers, opening outflow valve, closing cargo ramp, closing avionics bays, reinstalling 2ea. refrigerator filters, remove LAIRCM turret cover, reinstall flight deck and loadmaster station armor, removing all masked, covered or sealed components, installing or closing all panels and doors, and reconnect battery. The contractor shall clear all applicable wash preparation, wash due, and lubrication discrepancies in the aircraft AFTO Form 781 series forms and GO81 system IAW applicable job guides, technical data and AFOSH standards. NOTE: When aircraft are placed in Home Station Check (HSC)/ REFURB directly following wash the government will be responsible for replacing/reinstalling any equipment, panels or doors after the inspection is completed.

1.2.5 The contractor shall provide the following aircraft corrosion prevention and cleaning services: Note: While cleaning, care will always be given to prevent moving or damaging aircraft controls, switches, instruments and other installed equipment.

1.2.5.1 C-17 Aircraft Wash

1.2.5.1.1 Identifier Code: WS-1B

1.2.5.1.2 Maximum Allowable Time: 24 Consecutive Hours

Page 5 of 30 Pages

1.2.5.1.3 Required Tasks: This service applies to the entire exterior of the aircraft and includes the flap wells, spoiler area, landing gear, wheel wells and doors and all components located within, top of horizontal stabilizer, top of wings, engines and pylons, and any components located within the specified work areas not specially identified herein. The Aircraft Wash will include the following: a Major Interior Cleaning (para 1.2.5.6), Wash Preparation (para 1.2.4.1) Post Wash Lubrication (para 1.2.5.9) and Post Wash Restoration (para 1.2.4.2) . NOTES: 1.

During refurbishment washes, the ADS rails will require removal for cleaning and an Underfloor Cleaning service (para 1.2.5.10) will be required. The government will remove and reinstall the cargo floor rails. NOTES: 2. All notes, cautions, and warnings listed in the applicable C-17 technical data will be strictly adhered to. 3. See paragraph 4.10 for confined space information.

1.2.5.2 KC-135 Aircraft Wash

1.2.5.2.1 Identifier Code: WS-2B

1.2.5.2.2 Maximum Allowable time: 8 Consecutive Hours

1.2.5.2.3 Required Tasks: PRE-WASH PREPARATION, EXTERIOR WASH, POST-WASH RESTORATION: Prior to aircraft delivery to the contractor, the owning organization will insert the applicable pre-printed wash and lube package into the aircraft AFTO Form 781 series forms binder. Wash service will NOT begin until AFTO Form 781A packages have been properly entered into aircraft forms binder. The contractor shall perform all aircraft wash services in accordance with Technical Order (TO) 1-1-691, Aircraft Weapons Systems Cleaning and Corrosion Control, TO 1C-135-6WC-3 Aircraft Scheduled Wash Inspection Work Cards, AFI 21-101 Aircraft and Equipment Maintenance Management, AFOSH Standards 91-100 and 91-

501. The contractor shall provide G081 qualified personnel in order to input data in G081 systems.

KC-135R PRE-WASH PREPARATION: IAW 1C-135-6WC-3 Part III The Contractor shall complete the following steps: Tape and mask as outlined in applicable Technical Order. Install protective plugs and wheel covers.

KC135R AIRCRAFT WASH: IAW 1C-135-6WC-3 Part IV CAUTION: Cleaners cannot be used on carbon brakes. Do not spray cleaning solutions directly on landing gear. Landing gear will be hand-washed only If aircraft wash is not preparatory to periodic (PE) inspection, remove and reinstall main and nose wheel protective covers as landing gear wash progresses. If aircraft wash is preparatory for PE inspection, install main and nose wheel protective covers after landing gear is washed WARNING: Safety cables will be installed and safety harness worn when washing upper exterior of aircraft.

KC135R POST-WASH RESTORATION: IAW 1C-135-6WC-3 Part V

Note: For washes not accomplished in conjunction with the PE, all post wash lubrication requirements must be accomplished. Within 4 hours after completion of the wash the following items must be accomplished:

A. Complete all lubrication items on card 5-017 B. Raise wing flaps to allow water to drain. After water has drained, flaps lowered to 50 degree detent for further inspections.

C. Accomplish boom lubrication requirement on card 5-026 and 5-027 prior to stowing boom.

The Contractor shall perform the following steps after the wash has been inspected by a qualified COR: Remove all tape, plugs and wheel covers from aircraft. Remove stands and all support equipment from around aircraft. Account and annotate for all equipment to include used scrub pads. Perform post wash Lubrication requirements IAW 1C-135-6WC-3 Part V. The government shall perform critical corrosion inspection. The contractor shall clear all applicable wash preparation, wash due, and lubrication discrepancies in the aircraft AFTO Form 781 series forms and G081, IAW applicable job guides and AFOSH standards.

1.2.5.3 Clear Water Rinse (Any Aircraft)

1.2.5.3. 1 Identifier Code: WS-3B

1.2.5.3.2 Maximum Allowable Time: 2 Hours

1.2.5.3.3 Required Tasks: This service consists of complete and thorough flushing of the entire exterior surface of the aircraft with clean water at wash rack until all accumulated salt, dirt, and other contaminants are diluted and flushed away. The use of brushes and cleaning solvents are not required. NOTE: Do not direct water at openings normally masked during regular wash or at joints where lubricants could be removed. Keep water nozzle at least 10 feet away from the surface being rinsed.

1.2.5.4 Aircraft Spot Wash (Any Aircraft)

1.2.5.4.1 Identifier Code: WS-4B

1.2.5.4.2 Maximum Allowable Time: 1 Hour

1.2.5.4.3 Required Tasks: This service consists of localized cleaning of an area or combinations of areas not to exceed 200 sq. ft. and will be performed on the wash rack. The spot wash may be used on any aircraft or component (on or off aircraft) and may be used on the interior as well as the exterior of aircraft as needed. Typical situations that may require spot cleaning include but are not limited to, lavatory spills/stains, exhaust deposits, food/beverage spills and discharge of fire extinguishers.

1.2.5.5 C-17 Minor Interior Cleaning

1.2.5. 5.1 Identifier Code: FS-1A

1.2.5.5.2 Maximum Allowable Time: 2 Consecutive Hours

Page 7 of 30 Pages

1.2.5.5.3 Required Tasks: This service consists of cleaning all interior aircraft compartments in accordance with procedures written in applicable technical orders and these specifications.

Remove trash and foreign objects from floors, racks, seat pockets, ashtrays, V-channels, crew bunks, recessed areas and all other areas where trash collects. Empty all waste containers and replace trash bags (contractor provided). Wash, polish, and disinfect crew galley, latrines and urinals. Vacuum clean to remove dust, dirt and other loose objects from areas listed. Use a soft brush to loosen dirt and dust from consoles before vacuuming. Mop all floors. Vacuum and clean cargo roller conveyer assemblies. If roller conveyer assemblies are removed from their channels, the channels will be vacuumed, damp mopped, and all surfaces of the roller conveyer assemblies will be cleaned thoroughly. If aerial delivery system (ADS) rail associates are in the raised position, these channels will be vacuumed, damp mopped, and all surfaces of the ADS rails will be cleaned thoroughly. Do not permit cleaning solution to drain below the unsealed flooring in the aircraft. After cleaning, ensure that accumulation of water is removed from all recessed areas. NOTE: Galley areas MUST be cleaned FIRST and then clean latrines, urinals.

1.2.5.6 C-17 Major Interior Cleaning

1.2.5.6.1 Identifier Code: FS-2A

1.2.5.6.2 Maximum Allowable Time: 4 Consecutive Hours

1.2.5.6.3 Required Tasks: This service consists of cleaning all interior aircraft compartments in accordance with procedures written in applicable technical orders and these specifications. A major interior cleaning includes washing specification of an FS-1A minor interior cleaning, plus removing dirt, grime, and grease from the interior surfaces of the cargo doors (in the open position), bulkheads, walls, doors, hatches and other areas where dirt, grime and grease exist.

Dust off all overhead ducting. Hand clean seat tracks, tie down receptacles, V-channels with a soft bristled brush and wipe with a cloth to remove build-up of dirt and grime. NOTE: Galley areas MUST be cleaned FIRST and then latrines, urinals.

1.2.5.7 KC-135 Aircraft Interior Cleaning

1.2.5.7.1 Identifier Code: FS-3A

1.2.5.7.2 Maximum Allowable Time: 2 Consecutive Hours

1.2.5.7.3 Required Tasks: This service applies to the interior (Relief Facilities and components, card 4-008)of the KC-135. The contractor shall clean all interior compartments of the aircraft fuselage. Interior compartments shall include but are not limited to, crew entrance and compartments, cargo and/or passenger compartments, battery/tray compartments, galley section and baggage compartments. The contractor shall remove trash from all floors, racks, seat pockets, shelves, waste containers, ashtrays, recessed areas and all other areas where trash collects. The contractor shall wash all waste containers and return them to the location from which removed. The contractor shall vacuum and/or mop and clean for the purpose of removing all dust, dirt and other particles from all floors, stairs, ladders, panels, consoles, pedestals, recessed areas and all other areas where dust, dirt and other refuse collects. NOTE: Galley MUST be cleaned FIRST, then latrine.

1.2.5.8 C-17 Complete Under Floor Cleaning

1.2.5.8.1 Identifier Code: FS-4A

1.2.5.8.2 Maximum Allowable Time: 8 Consecutive Hours

1.2.5.8.3 Required Tasks: Service applies to the area under the cargo floor of the aircraft. This area will only be cleaned after contractor personnel have prepped the area to include removal of all insulation blankets and electronic equipment coverings. Access to this area is gained through a front or aft access door leading to a catwalk with an attached creeper. This area will be hand scrubbed using a minimum of water. There are no drain holes for fluid to exit. NOTE: 1. The contractor shall remove all trapped fluids after cleaning is accomplished. 2. This task will normally be performed in conjunction with a C-17 Aircraft Wash for refurbishments, the government will reinstall the insulation blankets

1.2.5.9 C-17 Post Wash / 60 Day Lubrication

1.2.5.9.1 Identifier Code: FS-5A

1.2.5.9.2 Maximum Allowable Time: 6 Consecutive Hours

1.2.5.9.3 Required Tasks: Lubrication of all items marked as post wash lubrication IAW 1C- 17A-6WC-4. Lubrication will begin within 1 hour after wash completion and will include nose and main landing gear components, cargo roller and rail assemblies, aileron hinges, flap tracks, carriages, chains, cables, pulleys, push rods, rollers, bushings, cargo ramp linkages, escape hatch D-rings and all access panels. NOTES: 1. Grease fittings that will not accept grease, the contractor shall annotate the aircraft AFTO Form 781 series forms and inform the MOC, who will notify the proper agency for fitting replacement and/or troubleshooting. 2. When the post wash lube requirements properly cover 60 day gear lube requirements the contractor will clear all discrepancies in the aircraft AFTO Form 781 series forms concerning both requirements.

1.2.5.10 C-17 60 Day Gear Lubrication

1.2.5.10.1 Identifier Code: FS-6A

1.2.5.10.2 Maximum Allowable Time: 5 Consecutive Hours

1.2.5.10.3 Required Tasks: Lubrication of all items marked as 60 day lubrication IAW 1C-17A- 6WC-4. NOTE: When a grease fitting will not accept grease, the contractor shall annotate the aircraft forms and inform the MOC, who will notify the proper agency for fitting replacement and/or troubleshooting.

1.3 EQUIPMENT MAINTENANCE.

Page 9 of 30 Pages

1.3.1 The contractor shall inspect Government Furnished Equipment (GFE) for serviceability and cleanliness prior to use. Unserviceable assets will be brought to the attention of the COR.

The contractor will be held liable for any neglected or abused equipment.

1.3.2 PROGRAM MANAGEMENT. The contractor shall:

1.3.3 Maintain inventory of Government Furnished Equipment.

1.3.4 Perform daily inspection documentation of support equipment used on the flight line for serviceability and safety using AFTO Form 244 (Industrial/Support Equipment Record).

1.3.5 Maintain records of training, qualifications and certifications on file and available for government review.

1.3.6 Ensure the availability and wear of employee identification and proper wear and accountability of USAF Restricted Area Badge, AF Form 1199B.

1.3.7 Ensure proper wear of safety equipment and Personal Protective Equipment (PPE) in accordance with applicable OSHA standards.

1.3.8 Maintain quality control records and make them available for government review.

1.3.9 Ensure compliance with the Foreign Object Damage (FOD) Program (MARBI 21-104).

1.3.10 Ensure tasks and programs comply with applicable safety directives referenced in Appendix 1.

1.3.11 Ensure project manager or his designated representative is physically present.

2. SERVICE SUMMARY.

2.1 The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each task shall be allowed in an effort to identify normal phase-in problems.

Performance Objectives PWS Para. Performance Threshold

1 C-17 AIRCRAFT WASH 1.2.5.1

No more than 2 defects/discrepancies allowed for complete aircraft wash

PART 3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 The government will provide the facilities, equipment, materials, and services listed here.

3.2 GOVERNMENT-FURNISHED PROPERTY.

3.2.1 Government-Furnished Facilities. The government will furnish or make available facilities described in Appendix 2. Government facilities have been inspected for compliance with Occupational Safety and Health Act (OSHA) / Air Force Occupational Safety and Health (AFOSH). No hazards have been identified in established work areas. Should a hazard be subsequently identified, the government corrects OSHA/AFOSH hazards according to base-wide government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the contractor. Compliance with the OSHA/AFOSH and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor.

Further, the government will assume no liability or responsibility for the contractor’s compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities.

Before any modification of the facilities performed by the contractor at his or her expense, the contractor must furnish the contracting office documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the Contracting Officer. In the case of alterations necessary for compliance with the OSHA/AFOSH, such permission shall not be unreasonably withheld. The contractor shall return the facilities to the government in the same condition as received, fair wear and tear

2 KC-135 AIRCRAFT WASH

1.2.5.2

No more than 2 defects/discrepancies allowed for complete aircraft wash

3 CLEAR WATER RINSE 1.2.5.3

No more than 1 defect/discrepancy per aircraft for wash services performed.

4 AIRCRAFT SPOT WASH 1.2.5.4

No more than 1 defect/discrepancy per aircraft for wash services performed.

5 C-17 MINOR INTERIOR CLEANING 1.2.5.5

No more than 2 defect/discrepancies per month for unsuccessful tasks or programs

6 C-17 MAJOR INTERIOR CLEANING 1.2.5.6

No more than 2 defect/discrepancies per month for unsuccessful tasks or programs

KC-135 AIRCRAFT INTERIOR

CLEANING

1.2.5.7 No more than 2 defect/discrepancies per month for unsuccessful tasks or programs

8 C-17 UNDER FLOOR CLEANING 1.2.5.8

No more than 2 defects/discrepancies per aircraft for wash services performed.

C-17 POST WASH/60 DAY

LUBRICATION

1.2.5.9 1.2.5.10

No more than 1 defect/discrepancy allowed for post-wash/60 day lubrication

10 Safety 1.2.4.1 Thru 1.2.5.10

Provide all services related to this performance work statement with no recurring safety discrepancies per contract year.

Comply with all Federal, State, Local, and Base Environmental Laws and Regulations.

1.2.4.1 Thru 1.2.5.10

0 Notice of violation.

Page 11 of 30 Pages and approved modifications excepted. These facilities shall only be used for the performance of this contract. The Contractor will immediately notify the Contracting Officer of any damage or discrepancies with Government Facilities.

3.2.2 Government-Furnished Equipment (GFE). The government shall provide the contractor equipment listed in Appendix 3, tables 1 and 2. The equipment will be used in its “provided form” and will not be modified, by the Air Force or the contractor, to accommodate easier access to inaccessible areas of the aircraft, thus providing a potential for damage or injury to property or personnel. Additional GFE (i.e., air compressors, extra maintenance stands) may be provided to the contractor if available.

3.2.2.1 Equipment Inventory. An inventory of GFE must be completed no later than 5 calendar days before start of the contract and within 10 calendar days of the start of any option period, and not later than 10 calendar days before completion of the contract period. The contractor and a government representative identified by the contracting officer shall conduct a joint inventory of all GFE. The contractor shall sign a receipt for all equipment provided by the government. Items of equipment missing or not in working order shall be recorded and the Contracting Officer notified in writing. The contractor and the government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory list.

In the event of disagreement between the contractor and the government representative on the working order and condition of equipment, the disagreement shall be treated as a dispute under the contract clause FAR 52.233-1, Disputes.

3.2.2.2 Obtaining replacement of GFE. The contractor shall submit requests for replacement of government-furnished equipment to the contracting office for processing. Such requests shall specify the reason for the replacement request.

3.3 GOVERNMENT-FURNISHED SERVICES.

3.3.1 Utilities. Gas, electricity, water, heat and sewage utility service will be furnished in sufficient quantities at no cost to the contractor for performance of services under this PWS.

3.3.2 Telephone. The Government will provide a Class C line and 1 phone at the contractor’s worksite. The Government will not provide a Class A line. Commercial telephone service required by the contractor will be the contractor’s responsibility. The government will provide for all services and repairs to telephone systems provided to the contractor. The contractor will notify the COR (Contracting Officer Representative) when repairs are necessary.

3.3.3 Insect and Rodent Control. The government will provide insect and rodent control. The contractor will request service through the designated COR.

3.3.4 Security Police, Fire Protection and Emergency Medical Services.

3.3.4.1 Security Police. Law Enforcement Desk Sergeant (non-emergency), phone number is 655-2981. Emergency/crime in progress, phone number on base is 655-2911.

3.3.4.2 Fire Protection. Administrative (non-emergency), phone number is 655-2075.

Emergency, phone number is 655-2911.

3.3.4.3 Emergency Medical Services. The government will respond to an emergency call 655- 2911 with fire protection personnel who have been trained to furnish first aid care to personnel in an emergency. The contractor will be responsible for all other emergency medical services, including ambulance.

3.3.5 Equipment Maintenance. Installed equipment in the wash facility and all support equipment, not to include oil water separator, furnished by the government will be checked prior to use by contractor personnel. This will be the responsibility of the contractor alone. If equipment is degraded or worn leading to a nonoperational condition the Maintenance Operation Center (MOC) will be notified for replacement or servicing by calling extension 655-5258. Delays due to government-affected equipment will not reflect against contractor for affected time frame.

Government response time will be on a priority basis.

3.3.6 Aircraft Wash Coordination, Cancellations, and Delays. The Plans and Scheduling Section (P&S) in building 356, extension 655-5637 will coordinate the Aircraft Wash Schedule with the contractor. Should there be a need to cancel, or delay the start of a scheduled wash, P&S, the respective AMXS Production Supervisor /COR will notify the contractor. The contractor will be notified of cancellations or delays 12 hours prior to the scheduled wash.

PART 4.0 GENERAL INFORMATION

4.1 SCOPE OF WORK. The contractor shall provide all personnel, equipment, expendables, tools, materials, supervision and other items and services necessary to perform Aircraft Corrosion Prevention and Cleaning Services as defined in this performance work statement, except as specified in Part 3 (Government Furnished Property and Services).

4.2 CONTRACTOR PERSONNEL. This PWS sets forth minimum qualifications for certain positions. The contractor shall employ only personnel who meet or exceed any such minimum qualifications. The professional certifications and any applicable documents (training certificates, diplomas, etc.) required under PWS Paragraph 4.2.5 Training Qualifications, for employees proposed to fill key aircraft maintenance positions shall be provided to the Contracting Officer, 452 MSG/LGC within 10 days of the orientation period. Training certifications for all other positions required in the PWS shall be provided to the Contracting Officer by the end of the orientation period. Documentation shall also be provided during contract performance when changes are made in the personnel occupying these positions. The contractor shall ensure sufficient number of employees have the required and current certifications before starting to work, and throughout the period of performance on this contract.

4.2.1 Contract Manager. The contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person, and an alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Office.

4.2.1.1 The Contract Manager or an alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

Page 13 of 30 Pages

4.2.1.2 The Contract Manager or an alternate shall be available during the normal duty hours as stated in paragraph 4.6.1., and shall be available to meet within 30 minutes between the hours of 0600 and 2400 hours and within 2 hours between the hours of 2400 and 0600 to discuss problem areas with government personnel (designated by the contracting officer).

4.2.1.3 The Contract Manager and alternate(s) must be able to read, write, speak, and understand English. All contractor personnel working on the flight line must be able to speak and understand English and have current and valid professional certifications before starting work under this contract.

4.2.1.4 The Contract Manager shall establish an effective tool and equipment control program in accordance with MARBI 21-102 and MARBI 21-104 to preclude tools and equipment being left in or around aircraft.

4.2.1.5 The Contract Manager shall maintain a technical order and publications file. Ensure changes have been posted within five working days and the list of effective changes inspection has been accomplished.

4.2.2 Contractor Employees

4.2.2.1 The Contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, general well- being or operational mission of the installation and its population.

4.2.2.2 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing, bearing the name of the company or by wearing appropriate badges that contain the company name and employee name. Distinctive clothing, coveralls, and jackets will have the company’s name stenciled or embossed on the back of each garment. Shirts, coveralls, jackets, will not be allowed to have any tears in the fabric which might allow direct contact of chemicals on the skin.

4.2.2.3 Contractor employees who drive on the flight line must have a Restricted Area Badge, valid state driver’s license and AF Form 483, Certificate of Competency, issued by 452 OSS/OSAA (Base Operations) who can be contacted at 951-655-4404.

4.2.2.4 Physical examination requirements for employees are the sole responsibility of the contractor, as outlined in Occupational Safety and Health Act (OSHA) standards. Those requirements apply to employees of this contract performing aircraft washing, rinsing, interior cleaning, and aircraft lubrication duties. They shall be skilled in the performance of such services in accordance with Federal Program Management Standard 7009. Aircraft Cleaner certifications are not required.

4.2.2.5 The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives approval according to DOD 5500.7-R, The Joint Ethics Regulation. The contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

4.2.2.6 The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment.

Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform;

however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.2.3.1 Pre-Wash Inspections and Post-Wash Lubrication. Contractor personnel will perform all pre-wash and post-wash lubrication work card requirements in accordance with 1C-17A- 6WC-4 C-17 Lubrication Work cards and 1C-135A-6WC-3 KC-135 Aircraft/Scheduled Wash Inspection/Work Cards Detection, Treatment, and Repair Instructions.

4.2.3.2 Aircraft Operation. Upon delivery to the corrosion facility hangar 2312 or flight line wash racks 1 or 2 the contractor will ensure the aircraft is properly grounded and chocked at all times during the wash process.

4.2.3.3 Entries in Aircraft Forms and Records. Contractor personnel will make all applicable entries into aircraft forms and records. Contractor must have G081 qualified personnel.

4.2.4 SECURITY REQUIREMENTS. The Contractor shall comply with all security regulations and directives identified herein and other security requirements as shown elsewhere in this contract.

4.2.4.1 All work will be accomplished in restricted areas. For unescorted entrance into restricted areas, the contractor must, within 5 days after contract award or hire of new employee, comply with the requirements in paragraph (d) of the Contractor Access to Air Force Installations clause, AFFARS 5352.242-9000 and AFI 31-101, AFI 31-501. A contractor representative shall escort, at all times while in the restricted area, employees who do not have a restricted area badge.

Contractor shall be required to use entry control points to enter and exit the restricted areas.

4.2.4.2 Unclassified Information Security. The Contractor shall handle and safeguard Controlled Unclassified Information in accordance with DoD Manual 5200.1-M, Volume 4 entitled, DoD Information Security Program: Controlled Unclassified Information (CUI). The Contractor shall participate in the host installation’s Information Protection Program (IPP).

4.2.4.3 Physical Security - Resource Protection and Integrated Defense. The Contractor shall safeguard all government property in accordance with AFI 31-101, Integrated Defense, and any forms provided for Contractor use. The Contractor shall immediately report all thefts, vandalism, or destruction of property and equipment (Government or Contractor owned) to the Contracting Officer Representative (COR) of this contract.

4.2.4.4 Privacy Act of 1974. The Contractor personnel shall have access to Privacy Act information that requires adherence with the Privacy Act of 1974, Title 5 of the U.S. Code, Section 552a, AFI 33-332, Air Force Privacy Act Program, and other applicable agency rules and regulations.

4.2.4.5 Network Access.

Page 15 of 30 Pages

4.2.4.5.1 Overview. Network access is a privilege extended to Contractor personnel. Network access will be granted by the Government after all criteria have been met and may be suspended for cause as defined in AFI 33-115V2, Section 5.6. Network access will be approved by the Government in accordance with AFI 31-501, AFI 31-601, AFI 33-115V2 and V3, AFI 33-200, DoDI 8510.01, and DoDM 5220.22-M and its supplement. Pursuant to AFI 33-115V2, “every individual who has access to the Air Force (AF) network (af.mil) domain, specialized systems and mission systems is an AF network user. Before becoming an AF network user, the Contractor personnel shall be trained and licensed. This process of training and licensing ensures every AF network user is trained and aware of the basic principles of network security and their role in Information Assurance (IA).

4.2.4.5.1.2 Information Technology (IT) Level and Investigation Required. Contractor personnel shall possess a (National Agency Check with Inquiries (NACI) for IT Level III., as mandated by DoD Regulation 5200.2-R entitled, Personnel Security Program, paragraph C3.6.15 and DoD Instruction 8500.2 entitled, Information Assurance Implementation, Table ET.1. Contractor personnel shall possess a current and favorable Investigation for designated level ( IT level 3) prior to contract performance. Contractor personnel without a current investigation shall follow the procedures in PWS paragraph 8.6.

4.2.4.6 Background Investigation Requirements.

4.2.4.6.1 Processing. The Personnel Security section (452 AMW/IP) will process and forward requests for Contractor investigations using the Electronic Questionnaires for Investigations Processing (e-QIP) system. The Personnel Security section will fingerprint the contractor employees on a FD Form 258, Fingerprint Card.

4.2.4.6.2 Contractor Notification. The Contractor is notified by the (452 AMW/IP) Personnel Security section of the results of the (NACI) Investigations. The Personnel Security section is the repository for the record of investigations conducted on Contractor personnel for access to sensitive information, automated information systems and access to restricted areas.

4.2.4.6.3 COR Notification. The (452 AMW//IP) will notify the COR with the results of the (NACI) investigations when they are returned from the Air Force Central Adjudicative Facility with an eligibility of “No Determination Made”. The Contractor personnel shall not have access to sensitive information, automated information systems or restricted areas until a final determination is made. The (452 AMW/IP notifies the COR with the final determination.

4.2.4.6.4 Terminations. If a Contractor employee is terminated before the Government completes the (NACI) investigation, the Contractor shall immediately forward written notice to the (452 AMW//IP).

4.2.4.6.5 The requirement for (NACI) investigations does not equate to a mandate for a security clearance, if applicable.

4.2.4.7 Installation Perimeter Access Control. The requirements for installation perimeter access are detailed in Air Force Federal Acquisition Regulation Supplement (AFFARS) clause

5352.242-9000 entitled, Contractor Access to Air Force Installations, in Section I, Contract Clauses, of the basic contract.

4.2.5 TRAINING QUALIFICATIONS. The contractor shall ensure employees have current and adequate training before starting work under this contract. Employees shall possess certification that validates knowledge of aircraft practices and procedures before starting work.

They shall have formal training to include C-17 FEDS Awareness (PowerPoint or video) and ACFT Explosive Safety Awareness (PowerPoint). The contractor will obtain a GO81 employee number from 452 MOS Analysis using a DD Form 2875, and qualification will be validated by the 452 MOS G081 Database Manager. Employees that require to clear Red X discrepancies will be validated by the 452 MXG Quality Assurance and placed on the Special Certification Roster after training is completed. Records of training, qualification and certification shall be maintained by the contractor on file and made available for government review upon request.

4.2.5.1 Aircraft Corrosion Prevention and Cleaning Services. Contractor shall train, qualify and certify personnel for specific tasks. Contractor employees will meet the requirements of Air Force Technical Orders (TO) 1-1-691. Training of employees is the sole responsibility of the contractor.

4.3 QUALITY CONTROL. In accordance with commercial practices, the contractor shall provide quality control. A quality control plan shall be developed and maintained to ensure aircraft corrosion prevention cleaning, and aircraft lubrication services are performed in accordance with established standards and technical data. The plan shall describe what proactive methods will be used to identify defects and corrective actions taken to prevent recurrence of defects in the quality of service performed. The contractor shall provide a copy of the quality control plan to the contracting office five (5) calendar days before contract start date and as changes occur.

4.4 QUALITY ASSURANCE. Contract performance will be evaluated to determine if it meets contract standards. The government will evaluate contractor’s performance by receiving and validating discrepancies from customers and support organizations and/or by inspection by the COR and Environmental Office personnel. The Contracting Officer or his authorized representative will report valid discrepancies to the contractor that will require re-performance/correction of services.

4.5 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property that was provided to the contractor for their use. At the close of each work period, all government facilities, equipment and material shall be secured.

4.5.1 Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the government are not lost, misplaced or used by unauthorized personnel. The contractor will not duplicate any government issued keys.

4.5.1.1 The contractor shall immediately report to the designated COR or Contracting Officer any occurrences of lost or duplicated keys.

4.5.1.2 In the event keys, other than a master key, are lost or duplicated, the contractor may be required upon written direction from the Contracting Officer, to re-key or replace the affected lock or locks without any cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the total cost of that service

Page 17 of 30 Pages from the monthly payment due the contractor. In the event a master key is lost or duplicated, the government shall replace all locks and keys for that system and the total cost will be deducted from the monthly payment due the contractor.

4.5.1.3 The contractor shall prohibit the use of government provided keys by any individual(s) other than the contractor's employees. The contractor employees shall not open locked areas to permit entrance of individual(s) other than contractor’s employees engaged in the performance of contract work requirements in those areas.

4.5.1.4 Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

4.6 HOURS OF OPERATION.

4.6.1 Normal Hours of Operation. The contractor shall make available all management personnel and technicians to perform all services covered in this performance work statement 24 hours daily, seven days a week, 365 days a year to include federal holidays.

4.6.2 Performance of Service During Crisis Declared by the National Command Authority or Overseas Combatant Commander. The contractor shall be required to perform necessary services during a declared crisis. These services may include all of the services listed in Paragraphs 1.2 (Aircraft Corrosion Prevention and Cleaning Services) and 1.3 (Equipment Maintenance). The contractor shall respond within 2 hours of notification. During a declared crisis, the contractor may be required to perform requested services 7 days a week, 24 hours a day, including holidays.

4.6.3 PERFORMANCE OF SERVICE DURING CRISIS OR HEIGHTENED SECURITY.

The FC/FD has determined that the contractor shall continue to work during a crisis. In the event of crisis or heightened security caused by a national emergency, natural disaster, or other cause, continue performance as required in support of the Air Force mission. The contract price and delivery schedule may be adjusted to reflect any change of work that may be directed. This service can extend beyond normal operating hours in order to provide 24-hour /7-day mission requirement.

4.7 CONSERVATION OF UTILITIES. The contractor shall make sure employees practice utility conservation. The contractor shall be responsible for operating under conditions that prevent the waste of utilities. Maintenance / repairs required on government facilities will be reported immediately to the Contracting Officer Representative.

4.8 RECORDS.

4.8.1 Aircraft Wash Corrosion Prevention and Cleaning Services. The contractor shall be responsible for creating, maintaining and disposing of government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in Appendix 1, Applicable Publications and Forms. If requested by the Government, the contractor shall provide the original record or a reproducible copy of any such record within five (5) working days of receipt of the request.

4.9 SAFETY. Contractor shall adhere to all OSHA / AFOSH standards. The contractor shall provide to the Contracting Office a safety plan prior to commencing performance of services.

4.10 CONFINED SPACES. Non Permit Confined Space Operation Guide and Assessment Package, AFOSH Standard 91-25.

4.11 PUBLIC HEALTH. In accordance with AMCI 24-101V10, the contractor shall insure that personnel and vehicles used to handle and transport flight food or flight feeding equipment DO NOT perform duties which involve cleaning or removal of waste materials from aircraft.

Personnel must shower and change clothes before performing duties handling flight food or flight feeding equipment, if prior duties involved cleaning or removal of waste materials.

4.12 FIRE PREVENTION. Contractor employees shall adhere to all Air Force and March Air Reserve Base regulations governing fire prevention.

4.13 CONTRACTOR FURNISHED ITEMS AND SERVICES. Except for those items or services specifically stated in Part 3 (Government Furnished Property and Services) the contractor shall furnish items that may be needed to perform this contract.

4.13.1 Specific Equipment Requirements. Specific items of equipment needed to meet the terms of this contract include but are not limited to the following:

4.13.1.1 Low pressure or non-pressurized dispensing system chemical tanks of sufficient capacity to meet contract requirements. These tanks shall be hydrostatically tested in compliance with ICC regulations tagged or stenciled.

4.13.1.2 High Reach Lift Truck, Safety Harness, in order to satisfactorily perform required tasks that include the upper surfaces and the tail section of the aircraft.

4.13.1.3 Maintenance, fuel, and any associated vehicle maintenance services required to keep contractor’s vehicles safe and operable.

4.13.2 Specific Material Requirements:

4.13.2.1 All tools, wash tape, and equipment necessary to perform all services.

4.13.2.2 Military Specifications and Qualified Products Lists (QPL). Each chemical, cleaning compound, solvent lubricant used on aircraft must meet military specifications and must have demonstrated that it meets the standards prescribed for qualification before contract award. The contractor shall use only non-emulsified chemical products for cleaning compounds or solvents on aircraft exteriors. The contractor shall select the correct type chemical, cleaning compound, or solvent permitted by military specifications for use on the aircraft being serviced.

4.14 ENVIRONMENTAL REQUIREMENTS. Contractor employees shall adhere to all Air Force and March Air Reserve Base regulations, policies, and plans governing environmental requirements. The contractor shall implement Best Management practices and ensure that all tasks and programs comply with applicable environmental directives referenced in Appendix 1.

Page 19 of 30 Pages

4.14.1 Environmental and Hazardous Materials Handling. The contractor shall be responsible for complying with existing federal, state and local law concerning environmental protection or hazardous material handling, disposal and storage.

4.14.2 The contractor may store on the installation and use only chemicals, cleaning compounds, and solvents allowed by agencies such as South Coast Air Quality Management District and California Water Quality Control Board (Santa Ana Region) which have authority to enforce compliance on March Air Reserve Base with the Clean Air Act and the Clean Water Act.

The contractor shall submit Material Safety Data Sheets to the Contracting Office when required by the Hazardous Material Identification and Material Safety Data clause (FAR 52.223-3). The Air Force will determine, from the Material Safety Data Sheets, which chemicals, cleaning compounds, and solvents are environmentally acceptable for use on March Air Reserve Base.

The contractor may not use any chemical, cleaning compound, or solvent which has been identified by the Contracting Officer to the contractor, in writing, as not environmentally acceptable.

4.14.3 The contractor shall inspect and monitor all Government furnished facility alarm panels prior to, during and after using the wash rack(s). If the visual or audible alarm is activated, the contractor shall not use the facility and immediately stop discharging wash water into the drains and notify the government COR / MOC.